Will not restore error 1604 w battery 1611 wout battery iPhone 4

cypherx
2010-12-21 09:45:02Will not restore error 1604 w battery 1611 wout battery iPhone 4 Reply Topic

Ok I have a faulty iPhone4.
Two weeks ago it ended up in the washing machine... not a full cycle because I realized it a few minutes in that it was in a pocket and I couldnt find it.
So I took it out of the washing machine (it shut itself off, btw), and I dried it with a towel and a blow dryer on cool. I headed out to the store and got a bag of dry white rice. When I got home, I took apart the iphone and put it in a bag of rice (known trick to dry out wet cellphones - works for many people).
Now I tried getting it working again in a few days, but I have the same result, so back in the rice it went.
Now today is the two week anniversary of this event, so I figure if I cant get it to work, its hosed. So heres what happens...
Without the battery, if you plug it into the PC, the screen comes on and it shows the new iTunes icon along with a usb cable pointing to it. iTunes detects the phone in recovery mode and attempts to update it. When it goes to update, it reboots the phone maybe 3 times. You see the screen flash, then apple logo, then the connect to itunes screen. So that happens a few times and thats it. iTunes will say error 1611, the phone remains on the Connect to iTunes screen.
So with the Battery inserted, its a different experience. First of all, its much harder to turn on. Im not sure how I got it on, but it was some combination of holding home and the power buttons. So it shows the apple logo, then a usb cable with an arrow pointing to iTunes. Again iTunes detects the phone in recovery mode so I click Restore. After iTunes extracts the software and does preparing iPhone for restore, the iphone screen flashes white then black, and then shuts off. In the meant time I hear the Windows 7 device connect / disconnect sound a few times. So iTunes effectively shuts off the iPhone, and then I take it after awhile it times out and presents an error 1604.
Any ideas? Is this thing hosed? The screen is flawless. Right now Im using an old slow as a snail 3G. I was able to use electrical tape and finagle the microSIM in the correct position in the 3Gs sim card tray, so Im not without phone service. Just the 3G is so slow and the VNC program doesnt even work on it (crashes- I think it doesnt have enough memory). Anyway Id love to get the iphone4 back to life, its amazing how much you miss it when its gone.
Heres some of iPhoneUpdater 15.log dated today.
2010-12-18 18:45:28.413 8840:1e34: <Recovery Mode Device 00ACA4D0>: operation 4 progress -1
2010-12-18 18:45:28.453 8840:1e34: bootstrapping restore with iBEC
2010-12-18 18:45:28.460 8840:1e34: <Recovery Mode Device 00ACA4D0>: operation 31 progress -1
2010-12-18 18:45:29.460 8840:1e34: <Recovery Mode Device 00ACA4D0>: Recovery mode succeeded
2010-12-18 18:45:30.083 8840:1bb0: WinAMRestore::OnInterfaceRemoval: ?USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}IB0000#3b5b4e6f
2010-12-18 18:45:30.132 8840:1bb0: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
2010-12-18 18:45:30.132 8840:1bb0: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 1
2010-12-18 18:45:30.132 8840:1bb0: AppleDevice::NotifyDisconnect: IBOOT, IBOOT ?USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}IB0000#3b5b4e6f, inst: 0x7752038
2010-12-18 18:45:30.132 8840:1bb0: IBOOT, DFU ?USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}0000#3b5b4e6f, inst: 0x7752038
2010-12-18 18:45:30.132 8840:1bb0: _AMRecoveryModeDeviceFinalize: 00ACA4D0
2010-12-18 18:45:30.174 8840:1bb0: WinAMRestore::OnInterfaceRemoval: ?USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}0000#3b5b4e6f
2010-12-18 18:45:30.176 8840:1bb0: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
2010-12-18 18:45:30.176 8840:1bb0: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
2010-12-18 18:45:39.405 8840:1bb0: WinAMRestore::OnInterfaceArrival: ?USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}IB0000#84d58430
2010-12-18 18:45:39.405 8840:1bb0: WinAMRestore::AddAppleDeviceToDeviceList: ?USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}IB0000#84d58430
2010-12-18 18:45:39.430 8840:1bb0: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.458 8840:1bb0: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.485 8840:1bb0: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.513 8840:1bb0: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.513 8840:1bb0: AppleDevice::CreateDeviceLocationID() failed, Error: 0
2010-12-18 18:45:39.513 8840:1bb0: WinAMRestore::AddAppleDeviceToDeviceList, CreateDeviceLocationID failed 2, error: 1359.
2010-12-18 18:45:39.513 8840:1bb0: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
2010-12-18 18:45:39.514 8840:1bb0: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
2010-12-18 18:45:39.534 8840:1bb0: WinAMRestore::OnInterfaceArrival: ?USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}0000#84d58430
2010-12-18 18:45:39.534 8840:1bb0: WinAMRestore::AddAppleDeviceToDeviceList: ?USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}0000#84d58430
2010-12-18 18:45:39.561 8840:1bb0: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.581 8840:1bb0: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.618 8840:1bb0: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.645 8840:1bb0: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.645 8840:1bb0: AppleDevice::CreateDeviceLocationID() failed, Error: 0
2010-12-18 18:45:39.645 8840:1bb0: WinAMRestore::AddAppleDeviceToDeviceList, CreateDeviceLocationID failed 2, error: 1359.
2010-12-18 18:45:39.645 8840:1bb0: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
2010-12-18 18:45:39.645 8840:1bb0: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
2010-12-18 18:45:39.743 8840:1bb0: WinAMRestore::OnInterfaceRemoval: ?USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}IB0000#84d58430
2010-12-18 18:45:39.746 8840:1bb0: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
2010-12-18 18:45:39.746 8840:1bb0: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
2010-12-18 18:45:39.802 8840:1bb0: WinAMRestore::OnInterfaceRemoval: ?USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}0000#84d58430
2010-12-18 18:45:39.805 8840:1bb0: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
2010-12-18 18:45:39.805 8840:1bb0: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
Message was edited by: cypherx
PC Windows 7 Iphone4 4.2.1


RE:Will not restore error 1604 w battery 1611 wout battery iPhone 4

#2
cypherx
2010-12-21 09:45:02

Ok, since no one seems to know about these errors, I guess the only option is to pay for warranty service on this iphone.
I heard its $199 to get a replacement iPhone. So if I go this route, do I turn in the broken iPhone4 or do I just hang onto it? The screen works fine and I could sell it for parts AS IS on e-bay if Im allowed to keep it.
PC Windows 7 Iphone4 4.2.1

Will not restore error 1604 w battery 1611 wout battery iPhone 4 Reply


RE:Will not restore error 1604 w battery 1611 wout battery iPhone 4

#3
wjosten
2010-12-21 09:45:02

The out of warranty replacement program requires you exchange a complete iPhone, I.E.-it cant be in pieces. Cost in the US is $199. The errors youre getting indicate a hardware failure. You cant restore or update any iPhone if, in fact, it has suffered a hardware failure.
MacBook Pro

Will not restore error 1604 w battery 1611 wout battery iPhone 4 Reply


RE:Will not restore error 1604 w battery 1611 wout battery iPhone 4

#4
cypherx
2010-12-21 09:45:02

Oh thats too bad. Broken iPhone4s on e-bay are going for $300 and up. That would of paid for the $199 replacement.
Well I have to decide what to do. Theres also an online store you can ship it to, and for $140 they fix it. I think it needs a new battery, and maybe the power supply regulator/charging circuit and NVRAM chip.
It wont take a charge and Im not sure if thats due to the battery or the charging circuit itself, because I dont have another iPhone4 battery to test. I think the NVRAM may be faulty, because iTunes simply cannot write to it. Its so confused that it fails to enter DFU or an update state.
Sadly everything else looks great. The plug into iTunes screen is crystal clear, just like a brand new phone. No sign of water damage at all in the screen.
So Ill have to evaluate what the next step is. Pay a third party to fix it, or drive an hour to an apple store and pay $199 along with surrendering the broken iPhone for a new one.
PC Windows 7

Will not restore error 1604 w battery 1611 wout battery iPhone 4 Reply


RE:Will not restore error 1604 w battery 1611 wout battery iPhone 4

#5
wjosten
2010-12-21 09:45:02

Broken iPhone4s on e-bay are going for $300 and up.
Think about it for a minute. All iPhone 4s are still under warranty. The warranty is tied to the device, not the individual. You purchase a broken iPhone 4 for $300. Drive to your Apple store, exchange for and Out of Warranty Replacement or even perhaps get it exchanged under warranty(depending on the problem) and voila, youve got a new(refurbished) contract free iPhone for perhaps under $500. You get the picture .
MacBook Pro

Will not restore error 1604 w battery 1611 wout battery iPhone 4 Reply


RE:Will not restore error 1604 w battery 1611 wout battery iPhone 4

#6
cypherx
2010-12-21 09:45:02

Good point, I didnt think of that. It does make sense because new iPhone 4 off contract are going around $700 or $800 on e-bay.
Im still debating if sending it in for $140 for repairs is worth it. What if something else goes bad or corrodes over time. Maybe the $199 is better from a piece of mind standpoint. Oh and a big sign in my laundry room that says WHERE IS YOUR IPHONE4? So I dont run it through the laundry again.
PC Windows 7

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