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To whom it may concern,
Hi, I need some support regarding the "Whats app". I have been using this for a year and no problems what so ever until last Thursday. I have been alway being able to send videos (short video not longer than 40 seconds) to other people. Since last Thursday the program try to send the video and after doing the usual thing give me a message "that whats app was not able to send the video".
Actions taken:Clear history and data - NOTHING STILL NOT SENDING VIDEOSReboot iphone - NOTHING STILL NOT SENDING VIDEOSDelete app and install again - NOTHING STILL NOT SENDING VIDEOSTry to send different lenghts of videos - NOTHING STILL NOT SENDING VIDEOSTry to send past videos, previous to last Thursday - IT WORKED!! For some reason the app was able to send older videos of differents lenghts.
I have not drop my iphone or did any crazy thing, no new updates. I'm using the version 2.8.2 (Whats app)
Can any one give some suggestion? Messages and pictures still working fine.
I have the free version of Whatsapp, I try to reinstalled the $0.99 version, but it does not give me the option. I thought this could be the problem.
Since you are using a 3rd party app - you should contact the app developer or look at their support site for help.
I solved it. Please if any have a similar problem don't not hesitate and contact me. I don't care if the app is a third party. The app is used in and iPhone i.e. apple device and I thought this was whole purpose of this forum support their customers, of course without incurring in any liability.
... I thought this was whole purpose of this forum support their customers...
You thought wrong. This is about Apple product not Tom, Dick or Harry's app.
Any apps worth the money should have their own support forum.
Do you think you can support > 650,000 apps which is available in the App Store?
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