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Hi!I have an apple iphone 4 ( black). When i chat with friends or just using he phone i home menu the whole iphone crash. I cant click on any apps and it will not reset. After 5 sec the screen turn blue and the iphone will not start again.What should i do?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
Try this First...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...
Thanks! But if these steps doesnt work, and i send it to Apple to fix it and they will send me a new iphone 4 if they cant fix the old iphone 4. Is it any chance that i can get a white iphone whith same GB ?
To the best of my knowledge... Apples policy is to Replace Same with Same.
Should you need to send your Device to Apple ask at that time...

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