way to retrieve information after iphone reset

2012-08-04 20:05:04way to retrieve information after iphone reset Reply Topic

What happened was that I had an iPhone before and synced it with iTunes several months ago. And forgot about it.

Then I have received a new iPhone from my work.

Unthinkfully, I have plugged it in into my Mac just to copy some videos into it. All of a sudden, without even asking me, iTunes has immediately reset my new iPhone and restored all the info to the old one. WHAT? WHY? Not even aked me???

First of all I think this is outrageous, that iTunes takes full control of my devices without asking (I only later remembered, that there is this little setting, that tells iTunes not to sync devices automatically, but who could even think that it will not at least ask me if I want to do it - it is a completely new phone that was set-up on a different computer! Why it even does anything to it?

The question is - is there any way to restore any of those erased settings and messages?


RE:way to retrieve information after iphone reset

#2
2012-08-04 20:05:04

iTunes does no such thing especially with an iPhone that has never been connected to a computer.

 

The first time you connect a new iPhone to iTunes that was or is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device to the new iPhone, or set up the iPhone as a new iPhone.

 

If this iPhone has been synced with iTunes on another computer, when connected to iTunes on another computer a warning message is provided indicating the iPhone is associated with an iTunes library on another computer which must be accepted or declined before going to the next step. None of this is automatic with a new iPhone.

 

After syncing an iPhone with iTunes on a computer that is set to automatically sync when an iPod or iOS device is connected, the iPhone will be synced automatically when connected to iTunes on that computer only, not when connected to iTunes on any other computer.

 

An iPhone can be synced with an iTunes library on a single computer only, so a warning message is provided when connecting an iPhone to iTunes that has been synced with iTunes on another computer that all iTunes content on the iPhone will be erased first which must be accepted.


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RE:way to retrieve information after iphone reset

#3
2012-08-04 20:05:04

Unfortunately this didn't happen. I swear - I plugged it in, and the next thing I see is my iPhone resetting, and iTunes tells me that it is resetting my iPhone. That's it. I don't know what magic could cause iTunes to do this without asking , but there obviously was no message...


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RE:way to retrieve information after iphone reset

#4
2012-08-04 20:05:04

Sorry, I'm not buying it.

 

Even if there were a major problem that required a restore with iTunes, a warning message is provided.

 

Not a chance the backup for your other iPhone was transferred to your new iPhone without user interaction.


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RE:way to retrieve information after iphone reset

#5
2012-08-04 20:05:04

Let's assume I pressed something by accident after plugging in the phone. What should have been this message and what exactly could cause the phone to reset and erase data?


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RE:way to retrieve information after iphone reset

#6
2012-08-04 20:05:04

The first time you connect a new iPhone to iTunes that was or is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device, or set up the new iPhone as a new iPhone.

 

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