Verizon iPhone not roaming

2012-07-08 03:05:03Verizon iPhone not roaming Reply Topic

I am a Verizon customer, with an iPhone 4S. I don't live near Verizon towers so I roam off of a local cell tower called Golden State Cellular. When I have Verizon I am able to make and receive calls/texts. When I'm on the Extended{roam} network when I try to call someone it rings once and then a message comes up saying my phone number isn't recognized and I'm not an authorized user. My phone number is activated, I updated the PRL. When someone tries to call me my phone never rings, never says incoming call, or missed call. It rings on the other end like a few times then it'll say this person doesn't have their voicemail setup call again later. I've tried to setup my voicemail it's not letting me even when I'm on a Verizon tower. I have called Verizon, I've called Golden State and they just keep blaming eachother. I may call Apple to just see if they could help or something. I think it may be the iPhone itself and I'll try a restore on iTunes, I also think it could be the phone number. I don't know I've only had this phone and service for 3 days and no one is helping me or finding solutions. Please leave your input.


RE:Verizon iPhone not roaming

#2
2012-07-08 03:05:03

If Verizon doesn't have a roaming agreement with Golden State, then your phone won't work on their towers.


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RE:Verizon iPhone not roaming

#3
2012-07-08 03:05:03

They do though. There are other Verizon users up here and they all roam off of Golden State. I talked to Golden State they said Verizon should be roaming off of them but it sounded like my phone number wasn't even activated, however it is activated.


Verizon iPhone not roaming Reply


RE:Verizon iPhone not roaming

#4
2012-07-08 03:05:03

Go to Settings>General>Network and check to make sure that Roaming is set to "Voice & Data". Apologies if you've already checked that but I didn't see where you said you had.

 

Best of luck.


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