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Hi, I tried to update 3 apps on iPhone 5 about a week ago. They got 'stuck' while updating, and now are permanently frozen showing a greyed out icon, and saying the status as 'installing.' I have tried everything and need more suggestions.This is what I have tried:Restoring - no changeLogging off iTunes account, pressing home and lock button til apple icon appears, then logging back in - this changes the status to 'waiting' but it's still frozenHolding down icon to delete - it doesn't have cross above these 3 affected appsGone into -> General -> Usage -> then selected each affected app and Deleted them - no changePlugged into PC and synced, then tried removing apps and installing again - the icons aren't removed when I remove, but when I install them again, it does kickstart the icon to change to 'loading', but then it returns to 'installing' and is still frozenAdding a new app/ installing updates for other apps to check to see if iTunes account works - yes they added/ updated fineCalling Apple tech support. The guy was really nice and helpful, but his advice didn't work (as above.) He told me to contact the iTunes account support, and ask them to delete the apps from my purchase history and then try re-installing themContacting the ITunes account support - they emailed me back, and advised me that they checked my download queue and "updates of these three apps are not there." (?) So they gave me the advice to do as above. He also sent me to this link: http://support.apple.com/kb/TS1702 which at the last step says "If you continue to experience the issue, contact the developer of the application for further assistance." Now, my issue is: How the heck do I contact the developer, and will this help, when it seems to clearly be an iPhone problem? Should I give up and take the phone into an Apple store? Any other suggestions will help. Cheers.
iPhone battery is on 41% after 1 hour and 31 minutes usage, and 1 hour and 29 minutes standby. I've followed all of the battery saving tips, my wifi, Bluetooth, mail, siri, push notifications are off. My brightness is down, it's not a hardware problem as its been tested.
how to get whatsapp for my iphone2g ios 3.1.3??
Every time I try to go onto certain apps, a notification shows up saying connect to iTunes to use push notifications. No matter how many times I push okay the notification doesn't go away. As soon as I press ok this notification how's up right away. So when I do connect my phone to iTunes on my computer I don't know how I would set up my push notifications. Help me please and thank you.
I recently replaced my iphone screen and afterwards I discovered that my camera roll had crashed. With it, I lost all of my pictures and videos. Luckily, I recovered them from a program that I had downloaded. However, the storage that used to take up my photos and videos on my phone had transfered to the "other" section on itunes. Is the only way to remove/decrease the storage of the "other" file by restoring your iphone? I don't want to restore my iphone because I am also having issues with backing up my phone. Whenever I try to back it up on itunes, it says "the backup was corrupt or not compatable with the iphone". My phone has never been backed up because of this issue, so if I were to restore my phone then all off my files would be deleted. I have tried reseting my phone, but the "other" section is unchanged. Is there anyway I can delete the corrupt files on my phone? I have tried removing all pictures, videos, apps, and music in an attempt to discover the source of the corrupt files but I haven't found them. Also, if I was to "restore backup" with my iphone from my ipad, would that mean losing my messages?
Hi there! There are troubles with Facebook Push notifications on my two iPhones 4 (iOS 6.1.2) and 4S (iOS6.1.3) and on my Macbook Pro 15 (OS X 10.8.3). There are no any push notifications about new messages or "likes" by integrated Facebook App and by Facebook app prom iTunes too. I have notifications in notification center about statuss updates and comments, but sounds there are no at all. Everything in settings are switched on:-Settings/Facebook-Settings/notifications/Facebook-Facebook/Account Settings/notifications/Mobile Push I have done anything i can. Signed Out from all apps, deleted Facebook App, swithed off and then swithed on notifications, Signed In again and again. What can i do to solve this problem? I realy need notifications about messages on iOS and OS X.
I have a used company phone. The old emplyee has locked the phone and cannot be contacted, how can I unlock it to remove apps I don't want?restrictions are on, and no-one knows the passcode
Sometimes, when i lend my iPhone away for a few hours, that person would have complete access to my messages, whatsapp and so on. Is there any way (or app) that can lock specific apps?
HEY GUYS, PLS SUGGEST ME AN APP WHICH CAN LOCK CERTAIN APPS LIKE whatsapp..????????
How to lock apps such as whatsapp witha passcode
I dropped my iphone 5 in water. The touch screen is not working, but its charging and im getting all my texts & notifications. I brought it four months ago without apple care. What can i do to fix it and if there cost what the estimate ?
4S got run over by a car. I changed the broken display, functionality (sound, vibration, cameras, wireless, mobile data, emails and other notifications come in, I can here SIRI, etc.) is working (tested via cylay). Battery always low and phone turns off pretty fast after unplugging from the charger. Plugged in it turns off itself after about five minutes and restarts immediately again + display doesn't work (sometimes gets bright but there appears no clear picture only some grey tones). It worked about three times though that the display was clear and I could use the phone for about five minutes before it lost its picture again. What could be broken?
I have an iPhone 5 64 GB running iOS 6.1.4 on AT&T. Over the past ~ three days, have noted that the iPhone randomly "crashes". Could be when I am using an app. Could be when I am making a phone call. Could be when it is simply connected to the power cord and haven't touched it at all. The cycle is as follows: Screen suddenly goes blankThe white Apple logo (which typicaly appears during boot-up) appears for 3 - 5 secondsI hear the "chirp" that normally sounds at the end of boot-upThe iPhone lock lock screen then appears Sometimes, when the phone emerges from lock screen, the brightness is about half of what it was prior. I have not been able to isolate this behavior to a specific set of circumstances. When it occurs during a phone call, the call is interrupted / other party is silenced, but if I swipe at lock screen, the call resumes (the other party notes that I went silent during duration). I have re-started / re-booted the iPhone 15 times. I have cleared all apps from the cache. I have disabled all notifications and location services. I have done a Reset All Settings on iPhone and restored from iCloud. I have done a Restore from iTunes. The problem continues. I would say that this crash cycle occurs about every 30 - 60 minutes. As noted, many times when I'm not even touching / using the iPhone. Have also noted that when not connected to power supply, the iPhone is quite warm, and battery drain is at an accelerated rate of 3x to 4x of "normal", worse than prior iOS 6 related battery issues. Have also tried all the usual battery saving tricks - wifi is off, GPS is off, EQ is off, etc. Any thoughts before I head to the Genius Bar? Thanks! TCF
My phone discharges very quickly. I turned off location services (except Find my phone) and notifications (except phone alerts, message alert, reminders & calendars). I even put it on 4G instead of LTE. Does anyone have any suggestions? Help! Leslie
I have a problem with my iPhone 4S 64GB and don't know if the app is the problem or the hardware of my iphone. That Apps is "whatsapp 2.8.7" and it was working fine for a year and i used to update my iphone & Apps always ... but now it crashs right after the start.I don't know what i should do ... i can't reinstall it coz i have important conversations and groups created by me.I need help ....... !!!Thanks in advance.Alsuboosi.
I dropped my phone on the ground and the screen broke but now the screen is black all the time but i still get the buzzes from alerts or notifications, texts, and even phone calls. what do I do?
I reset my phone , made a new account even deleted all my apps but nothing works . How do I remove the restrictions if any for the 17+ apps ? Pleasee help !
In my notes, everytime I edit a note, this notification pops up as "Quota - Quota limit reached." and then deletes the current note I'm editing. This is rather frustrating, because I do have some important notes and everytime I go to use it they get deleted after this notification pops up. I did go through my notes and delete a bunch, but there are less that 15 notes and as you can see in the photo this account has 3 and I've definitely had way more in the past. Does the Quota extend to other applications as well?Thanks for the input!
Any way to fix this?
Sir, I have a apple i phone 4s, When I purchase whatsapp from itunes using my master card it shown payment declined, please provide the proper support..
In the past few nights, my phone would charge if I had the cord in exactly the right place, but as soon as I touched it in the slightest, it would stopped charging. It did one of those charge, no charge things where it recognizes it for a second, vibrates to tell you it's charging and then stop and then start over again (lots of vibrates). Every once in a while I would get a "Charging is not supported by this accessory" notifications even though I'm using my factory-produced cord and adaptor. Then last night it stopped recognizing USB cords altogether. I tried two different cords, two different adaptors, three different outlets, and plugging it into my laptop. Nothing. Does anyone have any suggestions or have encountered similar problems? I would really like to be able to charge my phone before it dies. Thanks. Jason
My iPhone 4s has a bad operating system (confirmed at Apple Store) I was given a new device and we restored my settings, etc. from backup. I was warned that there was a possibility of the glitchy iOS being transferred to the new device. Well after a couple weeks, this proved true. Next step is to restore device as NEW. Before I attempt this, I would like to be as prepared as possible to avoid losing anything permanantly. I am looking for advice with this - since I won't be able to restore from a backup, will I need to create a new iCloud account? Can I remove previous backups from both iTunes and iCloud? Thanks in advance for any help! This has been an ongoing issue since I purchased the phone new in January and it's beyond frustrating!
As golfer I would like to use my Iphone for distance measuring on the golf course instead of a dedicated Golf GPS device. There are a number of such applications avaliable. The issue is that USGA and R&A (the owner of the golf rules) will render the device (my Iphone 4s) non-conforming when its a compass istalled on the device! If it would be possible to reemove the compass I can use my Iphone but I'm not aware of any possibillity to do that. Is ther any?! Ideal would be if the (visuable) compass application have to be installed from Apple Store as optional in next OS version!
After the firmware to 6.1.3 no longer see the network. Help! <Edited By Host>
Hi Its becoming incresingly annoying that I'm having to charge my iPhone twice a day. Its always 100% at the start of the day and come around tea time its down to around 30%. I do use it for whatsapp but thats about it during the day and after having an iPhone 3 & 4 I've never experienced such issues. I was told the battery life was improved with the iPhone 5? My main point is that its not always been like this and with having over a year left on my contract I need to nip this in the bud before it gets any worse. Things I have tried so far (To no avail) Closing all apps that are open.Lowered my screen brightness (I can only just see it) Any suggestions as neither of the above two have worked. Cheers Gareth
Hi there, I'm trying to remove the Facebook app from my iPhone5. I've held down the icon til it wiggles, pressed the X, deleted it. I've deleted it from my iTunes library. I've resynced my phone and it's not showing up and not mysteriously reinstalling on my phone (which it did a couple of times) which is great. I then go into my Settings folder on my phone, scroll down the bottom and find it there with Twitter. I click on it and it appears to be an install app for Facebook - Install, Learn More, Sign In etc.... How do I get rid of it completely? As in: I don't want anything Facebook on my phone. Nada. Zip. Zero. Nothing. No Facebook. Is this possible or is there now some deal whereby Facebook is now intrinsically tied with my iPhone5 and there's nothing to be done about it? I'm sorry if there's already been something about this but I really couldn't find it (or I didn't realise what I was looking at). :- Cheers for the help.
I like to have all the sounds that my apps (Twitter, Snapchat, etc.) turned off. They had always been quiet up until recently? I think in all the settings and notifications tabs I have everything set for no sound. Why is this happening?Marie
i have download ios 6.1.3 and it failed to work.i have try it many times.but it seen it wont work.i try to remove downloaded files.i dont know where to start.
I have a CDMA iPhone (Verizon), and I frequently hike using an app that tracks my route with GPS. However, the battery drains completely in 3-4 hours partly because the phone is looking for a cellular network. I tried turning on Airplane Mode, but that also disables the GPS. Of course, I have turned off cellular data and bluetooth, but the phone keeps looking for a cellular (voice) network. I have checked forums and people with GSM phones simply remove the SIM card, but I can't do that since I have a Verizon phone. Is there any way to turn off the battery-draining search for a cellular network when I am in remote areas?
Matt00 was nice enough to suggest a solution to no avail. I feel it's a bug in the new app that hopefully will be fixed in next fix. I wouldn't mind using a wire through iTunes but now using a Mophie juice box for a iPhone 5, their wire won't download or manage iTunes. They admitted they can't but could with a iPhone 4. Any other suggestions anyone. I can't believe I'm the only one. Subscribed podcast are Rush Limbaugh 24/7 and Kim Komando 24/7.PS: It's very difficult to remove the Mophie juice box from the iPhone 5.
i lost my iphone , but i'm keeping track of it on find my iphone.lately i purchesed a new device and connected it to the same Apple ID i was using on my lost phone.i don't want the theif to access my account nor be able to purchase or update through it. yet i need to keep it on find my iphone list. PS: i changed the password of the my apple ID today. my question:is it possible to remove the phone fromthe association list but keep it on find my ipohne list in the same time? Thanks guys
So, I have the iPhone 4.Recently, I've had to wipe the hard drive of my computer to start new due to viruses and such. All my music and videos that were there aren't anymore because I have not made any iTunes purchases. My problem is that I updated iTunes and it asks me to "Are you sure you want to remove existing music, videos etc" because I have another libraries, with the other library being complete gone, how do I sync new music and videos without having to remove anything? Please help.
Hello I have an iPhone 5 that I purchased upon release in New Zealand around December. Recentlly, more and more often, I will go to check messages or notifications on my phone by pressing the home or power button to wake it and display the lock screen (a simple enough task, one would imagine). However the screen will not show. They phone simply stays black. Sometimes I can press either button again and it wil wake, other times I will need to wait anywhere up to 10 minutes. I have tried factory restoring my phone to no avail. It is on the latest release of iOS and has had no water damage or major shock damage. Thanks for any help you can provide,Caleb
I got an iPhone 5 on Friday and the battery *****. I've read every single forum, done everything, reset all settings, drained battery to 0 and then back up, even restarted to factory settings, turned off push, limited notifications, every thing every forum has told me to do. I even went to apple and they were no help at all, telling me my battery was normal. I don't think sleeping with 100% and waking up with 75% is normal, or getting 2 hours if limited use from my phone throughout the day. I have no idea what to do and I'm getting so tired of this. I did not pay 1000$ and wait 5 months for this. I really expected so much more. Someone help me, and give me a right answer, to help me fix this. Seriously getting so ******. Not even lasting longer than my iPod touch. <Edited By Host>
please could somebody help.i think my iphone4 has malware or a virus and would really appreciate suggestions on how to remove.wy safari browser is frozen and thought about a system backup to itunes and restoring factory settings.worried this would also infect my computer? thanks in advance.
That would be all 300+ connected Facebook contacts. Going through one by one would be madness and I really do not want to disconnect FB from my phone. Is there honestly no way to turn off calendar notifications for birthdays alone?
Device: iPhone 4S (GSM)iOS Version: 6.1.3Capacity: 16 GBJailbreak: NoCarrier: TELCELCountry: Mexico Problema con el Volumen:Lo que pasa es que a veces es de que cuando tengo reproduciendo musica / videos derepende se le va el audio al iPhone y desaparece el control de volumen, y tarda para que aparezca de nuevo, no se que es lo que pasa o por que hace eso, si a alguien le sucede algo similar y lo pudo arreglar, por favor pueden indicarme cuales son los pasos a seguir para quitar esta molestia. Problema con el Reproductor / Musica:La cancion ya termino y no se cambia la caratula y empieza la otra a sonar, o la cancion se esta reproduciendo y la barra de la cancion (no del volumen) no avanza se queda en 0:00 y la cancion esta sonando e incluso acaba la cancion empieza la otra y la que puse originalmente esta en la pantalla principal. No se si este problema venga relacionado con lo del control del volumen. La verdad si sabe alguien como solucionar estos dos inconvenientes se lo agradecere mucho. Problem with Volume:What happens is that sometimes I have is that when playing music / videos suddenly going to the iPhone and the audio volume control disappears, and it takes to bring up again, do not know what's going on or why do that, if someone happens something similar and could arrange, please can tell me what are the steps to follow to remove this annoyance. Problem with the Player / Music:The song is already finished and not changed the cover art and the other begins to ring, or the song is playing and the bar of the song (not the volume) does not advance stays at 0:00 and the song is playing and even just the song begins and the other that originally put this on the main screen. Do not know if this problem comes associated with volume control. Actually if anyone knows how to solve these two drawbacks agradecere it much.
hey to all
My kids app accounts show up in the App Store when I try to update some of my apps. How do I get those to go away so I can keep my apps up to date?
Ihve other memory of 2,4 gb on 16.00 gb Iphone??How to free of the unwanted memory??
Does anyone know how to do this?Thanks in advance for your help.
Is it possible to edit the options of what apps I can share to? For example, sharing video on youtube apps directing to whatsapp messenger?
I have an Iphone 5 with the 6.1.3 software. This week about 5 of my apps had an update. Since the update i noticed that my iphone's battery life has been horrible. It takes twice as long to charge and it drains twice as fast. I have my setting for brightness turned all the way down, push notifications turned off, and pretty much i have to manually update everything on my iphone. I had these setting for a while now and all of a sudden my battery life stinks. Any ideas?
I did a backup on iTunes for my iPhone 4S and then I restored it. However, when I tried to restore the phone from the backup, it asked me for a password. How do I remove the encrypted iTunes backup password if I never set up a password for it?
My Facebook application will only show I have a notification if I click into the app. I should be able to see that there is a notification with a red bubble that has a number in the top right hand side of the app on the home page. If not, it defeats the purpose of not having to click into the application to check for updates.
My charger hasn't suddenly stopped working. I've tried charging via my laptop as well and no luck. The ac adaptor is also making a strange buzzing noise when I remove it from the socket. Has anyone else experienced similar problems? Or know of any quick fix?
Hi Sorry if im repeating something here, but i have googled my life away trying to find an answer to this. Since i have updated my iPhone 4S to the new software update (6.1) I dont recieve an twitter notifications through. Everything else seems to be fine apart from this. I dont receieve anything, nothing comes up in the notification centre, I have to find out if I get a tweet manually through the feed. I think i have checked the notification centre and settings correctly. If anyone could help me that would be brilliant, as i'm completely lost at the moment. I have reinstalled twitter, I have done a complete restore but still doesnt work. Thanks
Why we still dont have sound notifications on iPhone??? This started in September with the launch of the new IOS and iPhone 5... I've been waiting and waiting and still nothing... How hard can this be to fix????????
Cannot figure out how to set a sound alert for Find Friends notifications. I only get an alert banner but not sound which seems more useful when waiting for notifications.I have the latest version and cannot find anything close to setting this up, maybe there isn't????
Hello, I have completed my 2-year contract agreement with AT&T and received the instructions for unlocking my iPhone 4. My question: My iPhone is synced. Now I should do a full backup and restore of the iPhone via iTunes, but will this (1) keep all my current apps and (2) affect my current settings, specifically will I need to re-adjust all my individual notifications (alert style, badge app icon, sounds, view in lock screen)? This would be a tremendous chore for me as I currently have 176 applications on my mobile. I appreciate your help with the answer to this. Thank you Regards, Chuck