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I'm trying to back up my iPhone to my computer, and I'm getting the message"iTunes could not back up the iPhone [my_name] because the backup was corrupt or not compatible with the iPhone" I sorta know how it happened. I lost a hard disk, but kept a current backup of my entire iTunes library on another drive (because I've lost drives before) and when I replaced it, itunes worked again, except for this... Anyhow, I've googled this problem, and found a solution; in Device Preferences > Devices, delete any backups that appear, and then try again. But... The box is empty. There are no backups listed. I used to have one, I know I did.When I try to back up again, thinking it would create a Device Backup, I get the error. I'm not interested in recovering anything from the backup, as I have original on the phone, as well as the current library. I just need to delete something in the iTunes folder in order to clear this problem, but I don't know what. (I'm an advanced user, I can handle it.) Help! thanks
It all started when I took some pictures today, then after couple of photos, the Camera app crashes. Tried to open up the camera app again and attempted to take some photos but it crashes immediately again. Couple of seconds later I get this notification. Lots of it. Next thing I did is to hard restart my iPhone but although the notification appears again even though I don't take pictures now. It seems for me that this issue isn't influenced by the camera at all but more on iOS issue. From then on I keep getting this notification to the point whenever I wake my iPhone, I keep pressing the DISMISS button. This is really annoying and frustrating as it attempts to consume my load. For additional info:iPhone 4S 32GBiOS 6.1.3Not jailbrokeniPhone is not set for any 3G/data subscription, whatsoever. Just plainly for a pre-paid SIM for texting, and calls onlyTried to reset Network Settings, and hard resetCellular Data is turned OFFiCloud is only synced with Mail, Contacts, Calendars, Passbook, and Find My iPhoneMMS messaginf is turned OFFiMessage is turned on I strongly reckon this is an OS issue as it keeps to attempt to send a text message (of what it seems to be doing).Am I the only one experiencing this?Any suggestions for solutions? Thanks.
cellular data network tab is missing on my iphone 4s
please help mei forgto my iphone passcode and locked myselfout so i went to restore myphone then just when it was almost finished a box popedup saying sumthing lkike i cant restore because the iphone isnt eligible or sumthing?
Good night;guys, I have a problem and would like some help:I bought it on Amazon, 1 Iphone 5 Unlocked, factory unlocked. The device functioned normally and after an update, it did not take over my chip and says the device is locked (is asking to put a valid chip). After several attempts, I got in touch with the Apple of my country (Brazil), and to my surprise, the search for the serial device, they reported that the device is locked by Sprint and manufactures do not accept support or exchange (The unit has 1 month bought with full price in amazon), telling me to settle with Amazon. I insisted informing them that the unit was purchased unlocked and they also reported that this device is aimed at the European market, it works with CDMA and GSM and Apple Brazil suporPelas just the research I have done and talking to some people, I passed the information that Sprint can easily inform this code (or Imei) not sure which unlocks the device again, but have no information on how to get or do that. I contacted Amazon stating what happened and I'm waiting for a position within it, is to send the code or return the handset. My model is the A1429. does anyone have any tips or suggestions to help? EM português para os camaradas brazukas que possam ajudar também: Boa noite;pessoal, estou com um problema e gostaria de uma ajuda:Eu comprei na Amazon, 1 Iphone 5 Unlocked, desbloqueado de fábrica. O aparelho funcionou normalmente e após uma atualização, o mesmo não aceitou mais meu chip e diz que o aparelho é bloqueado (fica pedindo para colocar um chip valido). Após diversas tentativas, eu entrei em contato com a Apple do meu país (Brasil), e para minha surpresa, ao pesquisar o aparelho pelo serial, eles informaram que o aparelho é bloqueado de fabrica pela Sprint e não aceitam dar suporte nem troca (O aparelho tem 1 mês de comprado, com preço full na amazon), dizendo para eu me resolver com a Amazon. Eu insisti informando a eles que o aparelho havia sido comprado desbloqueado e os mesmos também informaram que este aparelho é voltado ao mercado europeu, pois funciona com as tecnológias CDMA e GSM e a Apple do Brasil apenas da suporte aos modelos GSM. Eu fiz algumas pesquisas na Internet e com algumas empresas especializadas, me passaram a informação que a Sprint pode facilmente informar esse código (ou Imei) não sei ao certo que desbloqueia novamente o aparelho, porém não tenho nenhuma informação de como conseguir ou fazer isso. Eu comprei o aparelho desbloqueado, pagando mais caro e é justo que possa utilizar ele onde quiser. Entrei em contato com a Amazon informando o ocorrido e estou aguardando uma posição deles, seja para envio do código ou retorno do aparelho. Meu modelo é o A1429. Alguém tem alguma sugestão para ajudar?
I just got the iPhone 5 last month. I did an OS upgrade not too long ago. My phone seems to be draining very quickly. Twice I thought it was because some how, a number was called and I thought the line may have stayed open a good long time. Now I don't know. I mostly text, do no web surfing, ocassionally check my email. The past week I keep getting battery low message. Any thoughts/suggestions?
Good Afternoon, ive recently started up my own business fixing mobile phones - mostly cracked screens and chassis replacements. Just recently i thought id got a bargain on ebay regarding an iphone 4. It was described as working correctly, can make / receive calls and send texts etc but randomly locks up. Ive got the phone today, unfortunately its locked to the 3 network so ive got a micro sim on the way so I cant actually proceed further at this point. Although it did crash once on me when i tried to select language's etc - had to hold the home and power button down until it turned off. Ive read on the forums that this is a common fault, and can occur to any iphone - faulty or otherwise. And the main concensus seems to be to take it back to the store for a swap. My main question is - seeing how im likely to come across this fault again - is the fault software or hardware related? If its hardware related what circuit board is likely to be the culprit? If we could identify the problem then im sure I could just order the required part on ebay. The fact that apple havent recalled the iphone and that they will accept these faulty iphone's back and swap for new suggests to me its an easy fix - its just easier for the technicians to go in the store room and get a brand new one. Secondly ive just got another iphone 4 white - bought cheap as its totally dead. Tried a new battery and still nothing. Got a new dock / charging connector on the way - is it likely to be this at fault? Doesnt seem to be any sign of water damage, and it wasnt described as this on the ebay page. When id swapped the new battery over i tried to charge the phone ( to see if id fixed it ) and it got extremely hot - so i disconnected right away and left it to cool off. Whats likely to be the issue with that one? Thanks, and hope someone can help Adam
was locked password attempts didnt work got the phone connected to itunes and to try an recover it but now its stuck on itunes logo when i cut it on or off an back on . its not even plugged in the usb an it does this . help!!!!!!!!!!!!!!!!
my iphone 4 is working well but itunes gives a message the contents of this iphone are not recognisable and giving restore as only option and i cannot do anything else like sync
Trying to update the software on my iPhone 4, using itunes...getting error message "The iPhone software update server could not be contacted --- make sure your networks connections are correct and your network connextion is active, or try later" I currently have version 4.3.5 (8l1) ...what am I doing wrong and why is this so bloody difficult everytime I want to sync or update ??
i was downloading an game aaplication ubfortunately i got stuck and when ever j connect my phone i get a message 'Race Gear' is not fully uploaded, how delete this incomplete software i dont have an software update tab in my i4
phone says hook up to itunes
I upgrade my IOS from 4 to IOS 6 and when i should restore the phone it come an error message with unknown error (-1) what can i do to solve this problem? know the phone aint working at all! HELP!!
Having Paid about £20 for an official unlocking, I am being told to insert a Non-Orange 3G Sim card into the phone that is to be unlocked (Orange is the network the iPhone iscurrently locked to). Well I don't have a Non-Orange 3G Sim Card do I !! Any advice??? much appreciated. instruction copied below:- Apple Unlock Procedure1)Insert a non-Orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)Connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top)5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iPhone has been unlocked” If using IOS5 this message will not show9)Follow on screen set up instructions to enable new carrier settingsYour handset should now be successfully unlockedShould this not show, please keep other network 3G sim in the iphone and restore the iphone via iTunes making sure all data is backed up first.You can also get some self help tips, please put the following into Google and search; support.apple.com/kb/TS3198 regards to all Simon
I cannot update the apps on my iphone4. Keep getting the message that I need to change to the UK store whereas I live in Norway.Please help
I found an app that provides a call confirmation without jailbreaking the phone called "Group Contact." in settings, if you turn 'return to the app after phone call" on, you get the message "you will be alerted before making the call, and the app will be re-opened after the call." Before every call, a call confirmation is delivered, which solves my problem perfectly!
Hi,I have a broken iphone4 which was sold in Japan (It is locked by a Japanese carrier).I'd like to bring it to an apple store in the States to repair.Do they take it?I'd like to use it as a T-mobile Iphone4 after fixed.Is it possible?
Iphone 5 / factory unlocked / USA purchase.. Whenever i compose a new message (SMS), i already have a text (one of the previous sms that i hv sent to someone) there in the message box. I have tried resending the same to myself and other numbers and it gets delivered aswell. But what is annoying is everytime i have to compose a new message and click on icon on top right corner in message app to create a new sms// i have the text alrdy in my typing box and have to select all and delete it. And when i click on any previous conversations with my contacts and reply them this problem does not exist. This is only when i click new message compose icon or have to start a new conversation with someone. To me it seems as if some kinda signature is added in SMS but i couldnt find any option for the same. Please advice !!
I have lost my built in apps and do not know how to reinstall them on my phone. The Safari and App Store icons are gone. I can no longer surf the net on my phone and the little "microphone" key has also disappeared when I send text messages etc. I now have to actually type the message instead of speaking into my phone. Siri has also vanished. Any advice?
I have OS 4 and am trying to update; the error message I get says "The required disk cannot be found." Do I need to get OS 5 before making the leap to OS 6? How?
i don't have access to itunes and my phone is locked i tried putting in my password too many times and not it tells me iphone disabled connect to itunes. help
Has anyone noticed that since the last couple of updates (6.1.3 and 6.1.4) the search feature on the iPhone doesn't work. You can search ok but when you press what you're looking for is puts you at the end of the message without going to the area you need. Apple please fix it. Sooo annoying.
Hello! i have iphone-4. I was using a prepaid connection in which 3G internet was working properly. Now i switched to postpaid connection but now 3G internet is not working even it has been activated from the provider. It is showing a message 'Could not activate cellular data, PDP authentication failure'.
I contacted Orange UK and they said that this iPhone4 is ready to be unlocked, but they can't unlock the phone because I am not the original contract owner. Why can't Apple unlock this phone, because the original owner doesn't care and has sold it? As far as I understand, I am one of at least 3 owners for this phone. I guess there could be more. I just wanted to have a normal iPhone, why can't Apple help on this issue? I have previously had many apple products, this is the first one I bought used adn just wanted to restore it to normal. Another thing is that 3rd party services can unlock it for 200$. what is that they do to unlock it? Why can't apple make a small comission for unlcoking iPhones instead. People find ways to cheat and ripoff people who doesn't deserve to pay extra for the phone they bought. Here is my iPhones description: IMEI: XXXXXXXXXXXXXXXSerial Number: XXXXXXXXXXXPart Description: IPHONE 4 16GB BLACK Product Version: 6.0.1 Coverage Status: Out of Warranty Coverage End Date: First Unbrick Date: 29/03/11 Last Unbrick Date: 10/04/11 CTN: 7580088512 Next Tether Activation Policy Description: UK TMobile Orange. Lock Status: locked
My iPhone 4's from Japan and it's still locked. The only way that I can use it is through Gevey Sim. It's still in version/iOS 4.3. Any ways to update/unlock my phone to iOS 6? Home button's not working now so I need to have the assistive touch already.
Why it it that when I query a word or two in spotlight, I can see the text message that I am looking for but when I tap it, I am not taken to that message. This renders the search useless.
This is my issue. I have been using the messages app and spotlight to search keywords and/or phrases in old text messages. Scenario: Using the search bar in the messages app, I lookup Mac. It returns 2 results. I click the message I want to view and it opens the most recent message in thread. So I tried using Spotlight. Granted, it returns more results (about 6,7), but when I click the message to finish reading it, again, it opens the most recent message in the thread. Is there an app that actually searches messages and lets you view the message?
hey! i upgraded to an iphone 5 in october 2012. ive always had the iphones and never had a problem with them before. however, this phone has decided it no longer wants to charge, at first i thought it was the usb so i brought a new one for it. but it didnt charge it either. i have tried using different sockets ive even used my dockinstation but nothing works. the phone is all up to date and shows a message stating 'this accessory is not meant for charging' , anyone else having the same problem?
I have a used company phone. The old emplyee has locked the phone and cannot be contacted, how can I unlock it to remove apps I don't want?restrictions are on, and no-one knows the passcode
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, iPad, or iPod Touch 2. iPhone Support 3. iPod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
Incident Identifier: 7278AA77-FCCC-44CE-ADD8-8EBAD10519F2CrashReporter Key: 00531215b0a305086fdeb7de5fd67bb11de76e3bHardware Model: iPhone4,1Date/Time: 2013-05-16 17:33:29.088 -0400OS Version: iOS 6.1.3 (10B329) panic(cpu 1 caller 0x8fba6397): "i2c1::_checkBusStatus XIP is still set (SDA is probably stuck low); last write status 00010100 xfer 00000000 fifo 00000000 "Debugger message: panicOS version: 10B329Kernel version: Darwin Kernel Version 13.0.0: Wed Feb 13 21:37:19 PST 2013; root:xnu-218.104.22.168.2~1/RELEASE_ARM_S5L8940XiBoot version: iBoot-1537.9.55secure boot?: YESPaniclog version: 1Kernel slide: 0x000000000f400000Kernel text base: 0x8f401000Epoch Time: sec usec Boot : 0x51954fdb 0x00000000 Sleep : 0x5195500c 0x000c749c Wake : 0x51955095 0x00000009 Calendar: 0x51955095 0x00001c78 Task 0x80074c20: 11865 pages, 121 threads: pid 0: kernel_task thread 0x80087c70 kernel backtrace: 8be03cd0 lr: 0x8f4884d1 fp: 0x8be03d00 lr: 0x8f488d6d fp: 0x8be03d2c lr: 0x8f417ca7 fp: 0x8be03d44 lr: 0x8fba6397 fp: 0x8be03d84 lr: 0x8fba60a3 fp: 0x8be03da8 lr: 0x8fba5eb9 fp: 0x8be03dc8 lr: 0x8f7c4255 fp: 0x8be03dd8 lr: 0x8f7c4167 fp: 0x8be03dec lr: 0x8f65792f fp: 0x8be03e14 lr: 0x8f7c48e5 fp: 0x8be03e4c lr: 0x8f9175ab fp: 0x8be03e7c lr: 0x8f9146ff fp: 0x8be03e8c lr: 0x8f9146c1 fp: 0x8be03e98 lr: 0x8f914861 fp: 0x8be03eb4 lr: 0x8f914d71 fp: 0x8be03ec0 lr: 0x8f65792f fp: 0x8be03ee8 lr: 0x8f914d49 fp: 0x8be03ef8 lr: 0x8f64f86d fp: 0x8be03f50 lr: 0x8f64c097 fp: 0x8be03f68 lr: 0x8f42fefd fp: 0x8be03fa8 lr: 0x8f48655c fp: 0x00000000 Task 0x80074968: 276 pages, 3 threads: pid 1: launchdTask 0x800746b0: 343 pages, 1 threads: pid 2: launchctlTask 0x80073e88: 950 pages, 12 threads: pid 13: UserEventAgentTask 0x800743f8: 613 pages, 7 threads: pid 14: wifidTask 0x80073bd0: 416 pages, 3 threads: pid 16: timedTask 0x80073660: 338 pages, 6 threads: pid 18: misdTask 0x800733a8: 461 pages, 2 threads: pid 19: mediaremotedTask 0x80072b80: 369 pages, 2 threads: pid 22: iaptransportdTask 0x800720a0: 1765 pages, 14 threads: pid 26: backboarddTask 0x80071878: 280 pages, 3 threads: pid 29: hpfdTask 0x80071308: 467 pages, 3 threads: pid 31: mDNSResponderTask 0x80070570: 192 pages, 7 threads: pid 36: syslogdTask 0x80600c20: 1428 pages, 20 threads: pid 39: mediaserverdTask 0x80600968: 322 pages, 2 threads: pid 40: powerdTask 0x806003f8: 696 pages, 2 threads: pid 42: fairplayd.N94Tas
I have forgotten my password and have locked myself out of my phone. what do I do?
my phone is locked with the i tune app
My Iphone 4G was updating to the latest i.OS software on itunes (on my windows computer). As usual, my phone had to restart. It turned off, but as it was turning on (when the screen just shows that silver apple logo) an error message came up on itunes saying that it couldnt update the software (I forgot to get the error number). But my phone is stuck with that silver apple logo on it. My computer tells me to restore my phone, which I tried, but everytime I do that, itunes says "extracting software" and then it says "preparing to restore" then it comes up with an error message (number 2009). I have tried restarting my computer. My phone is stuck like this. what should I do? Please help!
hey i bought an iphone 4 orange uk locked.. i conacted orange uk to unlock my phone ... they said ur phone is removed from our network,but my phone says invalid sim .. and my phones status is wild card activated... plz help me now what should i do>>> waiting for your kind reply thanks apple team
does anyone have audio fail problem on their iPhone 5 (iOS 6.1.4)? This happeded twice on my iPhone. First time was when I was using my phone as usual and it just suddently truned into mute by itself. The other one was when the alarm was ringing but no sound just vibration. I'm sure that I did not turn into silent mode. Except the sound, it still functions well. System just poped up a message asking me to reboot my device. It recovered after restart, but I still want to know how to deal with this problem.
hi dear all please help me my iphone is lock. Right now I m in Azerbaijan(country) and i dont know how unlock phone. Imei code: 013050007799547I want to add important data- i couldnt find Azerbaijan a list of countries in this site.thank you very much message was edited by: Farxad
Hi All, Need Help / Clarification. One my friend has above 100US$ balance in App Store, but from yesterday he gets message "not sufficient balance available" whenever he tries to buy an app (especially game World War)
I'm trying to download a game onto my iPhone from the App Store. The app's information in the store says that it is 974MB. I have 2.2GB available on my phone, according to usage, but it still won't download. Help?
Hi. Last Saturday morning I lost my phone and immediately went onto iCloud and entered the phone into Lost Mode, sent the message and Played Sound. Spent all that day reporting the loss to the police, insurance and Vodafone and generally panicking. Went to bed that night, put hand under pillow and guess what, found my darling phone!!! what a relief!! Cancelled Lost Mode on iCloud and restored passwords, Vodafone etc. HOWEVER, at various times (and obviously I never get any warning), the lost alarm still sounds and in public, people must think I have stolen my own phone!!! I have tried different ways to stop the alarm happening again eg setting Lost Mode over again and then cancelling it again but the alarm still goes off. All I have to do is press the on/off button to stop it sounding but the fact that it goes off in the first place is the problem. It should be cancelled! Why does the alarm still go off? Can anyone help please? Many thanks Susan
My phone discharges very quickly. I turned off location services (except Find my phone) and notifications (except phone alerts, message alert, reminders & calendars). I even put it on 4G instead of LTE. does anyone have any suggestions? Help! Leslie
I have had problem with my iphone 5. It have been switching off with out any notice. Today we could not turn it on again. We only got the apple sign. After awhile we got an error message and the screen turned red, all red! what should we do?
I have been trying to update my iPhone's software for the past few weeks due to my current provider not being found. (A bar that says "Searching" is always at the top where my 3G should be.) Yet whenever I try directly from my iPhone, it always end with an error message. So, yesterday I tried updating directly from itunes and I let it download the new update and all that. However, after it finished trying to update my iPhone, it put my iPhone in a recovery mode and I've been trying to fix it eversince. I can not access my iPhone, all it has is an icon saying to connect to itunes. I've tried troubleshooting, checking my software, updating my computer etc. yet it still leaves me with this message: "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I've looked on the apple site and I've made sure my security is up to date, my computer is up to date, my itunes is up to date and that I have restarted my computer. I am very irritated and I don't know what to do. I don't know what to do because my warranty is over with apple and I still have a few years on my contract. This problem has become relatively frequent with the replacement I've received from apple. Please post all suggestions or ideas to help with my problem, Thank you for your time. -Applefanatic23
I tried downloading an update via wi-fi and it has locked up my phone. It says to plug in to itunes and I did but I get a message that it cant connect to the itune server, what now??
Activation request could not be completed.if the problem persists,please..this message came my iphone4
When my iphone 5 is locked the volume buttons are not working. I have to unlock my phone in order to change the volume using the volume buttons. Is this normal for the iphone 5 or is there something wrong because I know that the volume buttons can be used when locked when I had the iphone 4
Hello, Can someone help in giving the proper steps to erase "others" in capacity for my iPhone 5? I have tried everything, from erasing text message, photos, music, videos, among other, but "others" remains. Certainly need help!
my iphone 3gs had lower version of iOS and i wasnt able to download watsapp. during downloading its says update iOS 4.3 and i did connect my phone with iTunes. and i did fully update with 6.1.3 version.now I not able to activate my iPhone3GS after updated to ios6.1.3. The message said the activation server is unavailable but it has been unavailable for more than 24hours. It's abnormal, please help. Thank you!i need the permanent solution because i saw a lot of cideos to jailbreak but i really wont do that.
Using Instagram via Iphone5 this morning. I got this prompt message "Apple Battery Update". It said my battery had a problem and encourage me to install program to update my battery. what is it about? Is it a scam?
Hello! I have an Iphone 4s. Some time ago, I deleted some persons out of my contact listand and also the messages in my inbox. But when I slide to the right (search screen) , I can still find their names and the first sentence of the message. Can I delete this? Thank you so much for helping !