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When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. what used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
I'm planning on buying the iphone 5 because I have an upgrade available. I have never owned an iphone before, but I do have an 2gn ipod which has 8 gbs and has 2 apps and have used 5.5 of my 6.84 gbs available with songs(1175 songs). I have also have 30 photos, and have 1.5 gbs left to fill. If I do get the iphone 5 I will not put music on it, because I have my ipod. I would like to have a lot of apps though, because I like to test them out, and give reviews on them. I have a fair amount of photos in my current phone(around 400), but the camera quality is not that good, and I think because the iphone 5 have a lot more gbs than my current one that I will want to take more than I usually do(although I would probably upload them onto my computer and delete the originals off my phone). I don't have that many contacts and I have a tablet where I play my games and movies on, so that is not an issue. I know this is a bit long but I really want to make the right choice because I plan on having this phone until my next upgrade which is in 2 years. I want to know if 16gbs should be enough or if should I go with the 32gbs? OR if I should just wait for the newer version to come out, and if this is worth to buy. I would also would like to know what the perks and downsides are too. Thank you for your patience and time.
i recently dropped my iphone4s,screen didnt smash or marked but wouldn't light up,made all the right sounds.took it to be repaired at local mobile shop and they sent it away to have new lcd and digitizer replaced. I got it marked and noticed home button had dropped then 5/6 days later 3 black marks/spots appeared on the bottom right hand side of screen??? returned to shop and engineer is refusing to repair as saying i damaged phone......I havent done anything apart from use it as it should be.can anyone shed some light as to why this is happening? many thanks
I recently had a software update (6.1.4) on my iphone 5. I ran the update last week and everything seemed fine. However, as of yesterday my phone no longer made sound, it just stopped making sounds to everything. It makes no sound when it rings, when I receive a text/email or when I try to listen to music. The sound is completely dead. The little switch on the left of the phone is turned on for volume. I did a reset and nothing seems to help. Has anyone encountered this problem? does anyone have a solution?
My lock button works on the left (screen facing me) but not the right. Phone isn't damaged. If I have no warranty, will apple fix it? I've asked several people that own the iphone 5 and theirs are doing the same.
My iphone has literally no storage left, when I plugged it into Itunes it said 10.9 GB were occupied by "other" what is other? i have 6 apps, no music, and 32 pictures and my storage is almost full. I'm wondering if anyone has come across the same problem as me and I don't know what to do to fix it. I had to delete basically everything off my phone because of the 10.9 GB other is taking up. I didn't know if I should restore my phone and set it up as a new iphone. Please help!
So a nasty smash destroyed both Front & Back of my iphone 4, and since having them replaced the Wifi signal has been really weak. I have seen other posts about screen replacement having to be done by going through the antenna, so something could be missing, or done incorrectly during the screen repair. Will definately be taking it back to the shop and finding out if It was put back together properly. In the meantime I was wondering if it is possible to share my Macbook Pro's Wifi (always full signal in my house) directly to my iphone either using USB cable or through bluetooth. It's not been too much of a problem but it would be nice to use my iphone in bedroom using the Macbooks good signal. Note: The replacement front screen on iphone has a small gap >1mm between the screen and centre metal casing on the left side just above the Silent/Loud Switch, which can be noticed by light leaking through the gap. The metal casing also still has a small dent between the volume down buttons and silent/loud switch, again nothing drastic 1mm maximum
how do i get it replaced or can i still fix it?
There seems to be a lot of people out there dropping their iphone in the bath so I thought I would share my experience of fixing mine.Firstly if its in warranty consult your dealer - if this doesn't help try the following: A lot of people say stick it in bags of rice / silicon, etc but here is a quicker, more reliable way which is far less likely to contaminate one of the connectors. You do not need any special equipment. Make sure phone is off (If you can still see the screen) - hold sleep and Home for 5 seconds and tap the red off button that appearsPop your oven on a low heat ( less than 100C) for 5 minutes.Wrap your phone inside a sock, doubled over a couple of times so the phone is well protected.Turn oven offPop phone into oven for 30 minutes or longer preferably You could use a hairdryer but be very careful to keep it moving to avoid any localised heat spots that could damage components. If the phone got really soaked you might want to jump down to taking the phone apart - if it is still full of water powering up or charging could result in further damage Let the phone cool and try to power up, if nothing happens check for any signs of water vapour still in the phone and repeat if present. Otherwise try charging and powering up Still no success? this step requires a very small crosshead (some need a 5star) screwdriver, don't compromise and try and use a larger one, damaged screws will cause you even more expense. Very cheap on ebay. Unscrew the 2 small screws at the bottom next to the speaker, slide the back up and lift away. Unscrew the very small screw holding the battery connector in place and pry up the connector (lift the side nearest the edge first). Be careful not to lose the screw or the small metal bracket under the connector. Use the plastic tab sticking up half way along the battery to ease the battery out (usual there is a small amount of glue on them). This will reset the phone (you will not lose anything but the phone will hopeful power up when the battery is replaced). This is a good time to try the drying procedure again to ensure there is no more moisture present. Reconnect the battery screw everything back in place and press the wake button. If this has not succeeded you may need specialist help to test more components.Good luck ( and I cannot stress enough - keep the temperature low when drying)
My iphone 4S will only vibrate with incoming calls and texts! I tried resetting the phone, using the side volume panel, and changing the swipe bar in sound settings, but none of those seem to work. Any advice?
volume control on iphone not working need helpJust yesterday it was fine but now its not there I have a iphone 4s with iOS 5.1.1The volume button on the side no longer works when you press up or down it just pops up the screen that says ringer and the volume image but wont change the volume. Also where the volume is on apps like youtube is a black box and you cant change the volume or anything. Any help is appreciated.
I recently purchased an iphone 5 (Monday, May 6th) and am convinced that the battery is defective. I attempted to get the phone replaced by AT&T since it is within their 14-day Return/Exchange policy, but of course they denied me based on it being a "technical" issue and therefore a problem I need to take up with Apple. Whatever that means.Background info: left the house around 10:00 AM, battery fully charged at 100%Finished class at 12:00 PM, battery dropped to 53% (VERY minimal use, I was sitting through a lecture)Arrived at AT&T store at 12:15 PM, battery at 51%AT&T Rep turns off LTE, Wireless, Location Services, Bluetooth and Auto BrightnessThe only apps that were opened/used were Text, Mail (fetch set to Manual) and SafariAT&T Rep says there's nothing he can do, but these changes should "help"left AT&T 12:25 PM, hopped on bus, got home at 12:45 PM, battery drops to 43% (ZERO use)Call nearby Apple store at 12:50 PM to set up an appointment (Call length: 11 minutes), battery drops to 41%Call Customer Support at 1:30 PM to run remote battery diagnostic (Call length: 16 minutes), battery drops to 32%Apple Rep says the diagnostics looks normal...... Battery life: 30%Usage: 2 hours 26 minsStand by: 6 hours and 3 minutes This can't be right. Is anyone experiencing similar issues with their battery? does the usage information above look normal? Any suggestions and/or tips on what I can do? I'm so upset with both Apple & AT&T right now. The AT&T rep even suggested that I "turn off cellular data" to save the battery life. REALLY? I feel like I basically just purchased an iPod touch for $240!
I left my iphone 5 on my night stand over night and when I woke up, the phone said SIM FAILURE and instead of the carrier name it said INVALID SIM.I tried re-booting and it didnt work, then I took the sim out and placed it back in again and it still didnt work, so I restored my iphone and it still doesnt work and now I cant even enter the phone since you need a working sim card to activate it HELP ME PLEASE!!
My hand slipped while holding the phone and eating ice cream. The left speaker got a dunking. Yeah I know I screwed up but that's life. I licked the ice cream off but now the sound volume on the left speaker is reduced compared to the right speaker which didn't get the ice cream treatment. Any suggestions? (Other than dipping the right speaker in so they both sound the same?) Thanks
Ok so my iphone is pretty new I got it like a few weeks ago. It was fine at first but now it loses battery super quick. I charge it over night and in the morning when I unplug it I literally lose a percent immediately and then I check Facebook for a bit and it goes down to 95-93%.Is this happening to anyone else? what do I do about it? I'm running on IOS 6.1.4 and have about 7GB left from my 32GB capacity.
I just bought a second hand (perfect condition) iphone 4S today, the user sold it because they had upgraded to an iphone 5. The previous user did not restore the phone they just deleted all of their previous data (contacts, pictures, applacations, they left their 1,100 songs though), so I planned on restoring it later tonight to start fresh. I had it activated to my phone number at the Verizon store on my way to a family party and used it throughout today but put barely anything onto it knowing I would be restoring it tonight. I got home and plugged it into my laptop and went to iTunes found "Emily's iphone" and then hit the restore button like normal, it worked perfectly fine and went the whole 14 minutes it said it had to. Then my phone went to the "connect to iTunes" screen when it was already connected. I checked to make sure everything was plugged in correctly, and it all was perfectly fine. I tried the manual reboot (holding the home and lock buttons for a few seconds) and all it does is shut off and bring me to the same "connect to iTunes screen".. someone please tell me how I can restore my phone! Thank you, Emily
Ams12345678 wrote: ... Should i go to an apple store to see if it is a problem that can be reolved? ... Be sure to make an appointment first...
I am not the most technically inclined, so please bear with me. About two months ago, lines began showing up in Safari every now and again. They would go away, so I didn't think too much of it. Then one night, while in a game app, the screen began "flashing" like a strobelight. It couldn't exit the app fully, was blinking half the screen in the app, part of the home screen, etc. You cannot see throught the commotion to use the phone, if the programs can even open. This happened all evening, through the night, and the entire following day. Then it stopped. It was fine when I took it to the AT&T store (the closest Apple store is 45 minutes away, so I wanted to be sure AT&T couldn't do anything for me) but by opening and closing programs and apps, I was able to force it to act up. Of course when I left the store, it worked fine again. It was fine for a few days, acting up only a time or two, but I drove 45 minutes to the Apple store. My Genius Bar member told me it was software based and that I should restore the phone, download the software again, and manually add my media back on. After the four+ hours of downloading and 2+ hours of adding media, it was fine again. That was about two weeks ago. Now it's back. I looked into the diagnostics (what I can see through the noise on the screen) and I have many different errors going on. Googling these errors codes is not providing much information, and again, I am not the best with this stuff. SO:-Is a latestcrash.plist or mediaserverd.plist the same as a panic.plist code? In turn, if they are, will Apple replace the phone as they supposedly do in the case of panic.plist crashes? -I've noticed a bunch of the issues seem related to audio and video functions on the phone. I have AudioToolbox, CoreFoundation, and CoreQuartz codes, for example. Are these things that would justify a replacement? I am sitting through another 4 hour software download right now in order to restore the phone again, but am afraid to lose that diagnostics info, but also cannot see the screen to send any diagnostics info to Apple. Is this something that is software based? does that mean I am going to be doing this every few weeks? The phone is only 6 months old, but I don't want to let it go and loet the one year manufacturer's warranty. I apologize for being so verbose but I really cannot find anything online that sounds similar to what my phone is doing. Any guidance would be much appreciated.
I try to avoid updates on my iphone because it's either hit or miss and after the latest update that was released a couple days ago, my worst fear happened. It updated then I left it alone to update. After over an hour I come back and the "connect to iTunes" image appeared and nothing worked. Once iTunes was restarted it said I needed to restore my phone to factory settings. This is ridiculous and very frustrating. I'm not going to lie, several of my friends have Samsung Galaxy S3's or Notes and they seem way more verstitle and reliable then my iphone. Any suggestions?
How can I unlock my iPhone4 in the quickest way. I have already left a carrier and don't have another handset to use SIM. Need help.
I recently updated my iphone 5 to Version 6.1.4. It deleted all of my contacts and old text messages, and nothing is left on iCloud. what do I do?
Since yesterday my iphone 4 has started to freeze intermittently when unlocking. When it happens nothing happens (left it for an hour last night) until I reset the phone, but it's done it 5 times today. Never had this prob before. Any thoughts?
Hi Its becoming incresingly annoying that I'm having to charge my iphone twice a day. Its always 100% at the start of the day and come around tea time its down to around 30%. I do use it for whatsapp but thats about it during the day and after having an iphone 3 & 4 I've never experienced such issues. I was told the battery life was improved with the iphone 5? My main point is that its not always been like this and with having over a year left on my contract I need to nip this in the bud before it gets any worse. Things I have tried so far (To no avail) Closing all apps that are open.Lowered my screen brightness (I can only just see it) Any suggestions as neither of the above two have worked. Cheers Gareth
Just yesterday I plugged in my headphones to listen to music, and music was only playing out of one side, and very vaguely out of the other side. I thought it was my set of headphones so I tried multiple sets of different headphones, with the same problem. Is there any way I can fix this? Or do I need to go to a best buy and try and get my phone repaired? Thanks
Is anyone facing the issue on iphone5 power button? where it doesnt funcation when pressed on the right side of the button but it works when pressed left side of the button.
Okay, i recently bought an iphone 4 which is locked to the Three Network, the previous owner has a cap on his account that cannot exceed £34 and so im left without a working phone. Is there anyway to get it unlocked without charging it to his account or just phone up and get it unlocked?
My phone had atleast 16% left and suddenly it died. I plugged it in and it still said 16%. Why does it die even though there's battery left? I've been wondering this because it's happened before
I have an iphone 5... I cannot make calls or receive calls. I reset network settings and I have reset the SIMS card and I am still having the same problem. My husband is on the same cell service as I am and he is not having any problems. When I try to make a call - it goes directly to call ended - when people try to call me it goes directly to my voice mail. on the left hand side at the top all it says is seraching - my wifi is connected... i also keep getting NO Service.. Can anyone help? Thanks
My silent switch is not on, ive tried turning it on and off, ive tried hitting the volume buttons on the side and it brings up the ringer volume icon but it doesnt have those white squares under it anymore. none of my apps will play the sound they are supposed to and when my phone rings the sound only comes on sometimes. i didnt drop it or anything either. i went to bed and woke up and it wasnt working. how do i fix it?
I have an iphone 4 8gb and it seems that everytime I try to download an app/song or try to take a photo/video it is constantly telling me there's no more space left on my iphone. The content of my iphone is: 1.40 GB's of music, 761.1 MB of photos, 779.6 MB of apps, and 3.39 GB's of other. I don't know how to get rid of the "other" part that takes up half my storage. If anyone has some helpful ways to get rid of the other storage without losing all my data (pics, music, apps, messages, etc) let me know!
Recently, my iphone 4s has been producing distortion in the right channel when playing back music and/or making VOIP calls. It is now starting on the left channel as well. Making cellular calls is fine (no distortion). Playing music through the doc connector is fine. Playing music through bluetooth is fine. Have I fried my onboard DSP for the onboard audio output devices? When I record video, audio is unbearably distorted.
I use iphone 4 32GB. I upgrade the iOS from 5.1.1 to 6.1.3. On the previous iOS, i don't have any problem. But after i upgrade my phone, my right headset doesn't work. I've clean the jack, plug, etc; I've tried to change the sound settings, music setting, etc, but it doesn't change anything. My headset still mute, exactly the right side. The left one is still okay. I've tried to plug another jack and nothing change. Anybody help :'(
iphone 5 won't charge correctly. Only charges when I put pressure to one side on the connector. I know you're thinking "It's the cable or the wall adapter. It's not. I have 5 genuine apple lightning cables, happens with all of them whether plugged in to an ac outlet, USB on a pc, or in my car. This is my 3rd iphone 5 since my original purchase in October. The other 2 phones failed with this exact problem. The last time, I took the non charging phone in to a Verizon store (no apple stores near me) and asked them if they had seen it before, they told me that my phone was the only one they ever seen with that issue. So they offered to call apple and ask if this is a known issue with iphone 5's, they also responded that they haven't seen this issue. Is this true? Am I the only one with this issue, for 3 phones in a row?? Seems unlikely. Anyway, I ask if anyone else has had this happen because if this is in fact something that happens often, I'm going to get a different phone. I love my iphone 5, but not enough to go through this every month or two.
I got an iphone 5 Friday plugged in the headphones Sunday and only one earbud played music so I took it back and the swapped it out we tested the earphones before we left both earbuds worked and now only one works. what's going on?
Okay so i got my iphone 5 for my birthday on Febuary 10th 2013.I was really happy with it until yesterday/early this morning, I was charging my phone when it light up and vibrated giving me a charging error. (I will post a screenshot below)My phone charged to 97% and stopped.Now my iphone will not charge at all. i've tried 2 lightning cables. 2 Usb Power Blocks. So really i'm pretty annoyed that I payed over 500 pounds just about 3 months ago to be left in the dark.I still have all my apple care for a year and my 90 days support.But does anyone know if i take my phone to the nearest apple store if they will swap it for a new one? (Around 6 miles away) Also i looked into the power socket of my phone and they look like they're kinda damaged? i might be incorrect but all i have done is use my phone in the normal way.So my main questions are Will Apple Replace it?Will they test another charger there?Will they charge to repair it?Do i need my reciept?Is there any specific i need to take if i do go?
I have had an iphone 4 for a little over two years now and feel like recently, my battery is dying so fast. When I go out for the day it always dies before I get home, what I think it is, could be that I take a lot of pictures and use many picture apps, but I don' think that it has always been this bad. NO matter what I do, when I go out to shoot at the park, it dies within a few hours. I hardly use it for other things besides that and it still dies. Yesterday when I left the house at 12, and came home at 5, it was dead. I did all of the things I read about that I need to do, like closing the apps, etc. I don't get it, is it me, or the battery being old or what? Should I buy a portable charger or do I need a new phone? I have a question about charging the battery as well. A coworker of mine told me that you need to let your battery die out every time, and then charge it, but I never do that. Is that neccessary to save the battery? Thank you. (*not sure what the difference is between CDMA and GSM? sorry)
i purchased iphone 4 , 5 days ago and i notice slight gap (as shown in pics).I could easily insert piece of paper inside the gaps..this gap is at top, bottom and on right side (near SIM tray) . should i be worried? will Apple service centre replace it with a new one OR REFURBISHED ONE ? . I live in India (New Delhi).
Hi guys. Today when I played music through spotify to my car audio system (through minijack), my iphone 5 turned itself off in the same way it does when the battery is empty. At this point, the battery was at 40%. When I tried turning it on immediately after, the 'connect to power outlet' symbol showed up. I also remember I used the snapchat app at that point. Now a couple of hours later, I could turn it on normally and I have 40% power left. At the moment I'm running iOS 6.1.3 and I've never experienced this before. Has anyone else had this problem? Could it be related to the amount of power drawn through the headphone jack? Thanks!
On my iphone, my mail app doesn't work. I get the "ring" that I have a new email and it shows how many, but when I click my app to look at the emails its blank and then just shuts down and takes me back to my home screen. I've turned it off and left it off for a minute then turned it back on and its still doing it. My iPad and iPod are fine, its just my phone doing it. Can anyone help me?
I purchased my iphone last November not I'm finding my power not responding 100% when i press it on left it totally works fine right side and middle it doesn't function . I never dropped my device still standard warranty is active . Please help me what to do ;((((
I have that router and it's working great with my iphone 4.The security I use on both the 2.4ghz and 5ghz is "WPA-PSK [TKIP] + WPA2-PSK [AES]" mainly for compatibility with older devices.You may also want to try and set the 2.4ghz wireless speed to "Up to 130Mbps" instead of "Up to 300Mbps" via the router settings > Wireless Settings on the top left, because I found some devices have connectivity problems or do connect and then run incredibly slowly on the "Up to 300Mbps" for some reason.
Went to apple today with hardware issues, ended up having to have batter replaced even though my battery life was fine. left the shop and the battery has gone from 27% to 3% and I have hardly used.
My ringer is not functioning. Adjustable buttons on the side doesn't seem to work. They only work when the earphone is inserted. Tried the settings on Sounds but to not successfull.Wot can i do?
I recently quit my job. When i worked there I was using an iphone 5 but had to give it up when I left. I have an iphone 4s and wanted to backup my first phone on to this one. 1) I backed up my iphone 5 to itunes.2) I plugged in my iphone 4s and couldnt do a restore because the firmware was out of date. It instructed me to do it as a new phone and then do a buckup. So I set it up as a new phone.3) Updated firmware on 4s4) Restored phone to my iphone 5 backup. Now everything went well except Im missing some apps. So I have 2 questions: Q1) what apps come with the iphone 4s, what I cant get out of the app store? Q2) How do I get them back? I am missing iTunes and Music already that I know of and I want to use the phone for music of course. Thanks, the help would be great
my phone's side black paint is coming out. what to do. many thanks.!!
I have already an iphone 5. I use it with more than 900+ contacts, 5 email accounts from different providers actively, many apps, and with all a real life companion sure however, I need a second to use with a different telephone operator. I would like to have all my apps, contacts, emails, and everything there, too, like a mirrored one. One is in my left pocket one is in my right pocket.. Is that possible? If possible, how can I do it? Should I use it as another iphone with another Apple ID or how it goes?? Any negative / positive points? Thank you, RomerQ
Hello, i had my iphone 5 exchanged few weeks ago due to button unresponsive, i recently noticed my iphone becomes very hot on back panel and left side of the phone is this normal? Should i take it to apple again?
My touch screen works, but not the right side. why is this
hi guys... i have an iphone 4 running ios 5.01 i believe.. about 3 weeks ago, suddenly it just died for no reason. i didn't drop it or anything.. i pressed and hold the home and spring board buttons, but nothing happened. the phone would only turn on if it is being charged. even then, it is not functioning at all.. it says no service on the top left, the wifi is greyed out.. most of the apps wont work. when i selected any of the apps, they flashed briefly then go back to main menu. and the phone dies again as soon as i unplugged the it from the charger. the battery says a 100% while being plugged. there is an alarm icon on top of the main menu.. last night, all of a sudden, the phone just started to function again while being docked to the charger... after being unplugged for about a week or so. and everything just works... but this morning after i have been using it for a few hours since last night, it died again... so it looks like there is a loose connection inside the phone or there is a chipset or something thats beginning to fail inside phone.. just wondering if anyone has experience this kind of issue with their iphone 4.. its very irritating.. i never drop the phone, never got in the water.
My touch screen has white lines on the right side and the screen doesn't respond on that side. I have an appt with the Genius bar tomorrow, but since I can't unlock my phone, I also can't back it up! Is there any other way to unlock the phone? Or back it up without unlocking it? Thanks.