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Folks, I am getting confusing information from various sources.According to the service I am using for factory unlocking my Iphone 5, as soon as I unlock my phone I will be able to use it on all GSM networks, except the original ATT. This is contrary to all the previous unlocks I have ever done on any phone. What is the reason why my phone will no longer work on ATT, if true? Can APPLE or ATT help me get it back on ATT network once I no longer need to use it overseas? Thank you for your help.
i have bought a reconditioned Iphone 4 in Japan, when returning to my country i was told by my cellular provider (Orange) that it's locked, thhey further said that apple can provide me with an unlocking code, is this true? how do I unlock it?
Hey I bought my iPhone second hand when my other one broke it is an iPhone 4 and the network will not unlock it as I was not the original owner is there anything I can do about it? Thanks
Since yesterday my iphone 4 has started to freeze intermittently when unlocking. When it happens nothing happens (left it for an hour last night) until I reset the phone, but it's done it 5 times today. Never had this prob before. Any thoughts?
I Prefer using different provider, but my iPhone is locked to Smart, how would I go about unlocking my phone? Tried contacting Smart but couldn't help me with my request.
I want to use my iphone i had with verizon on a straight talk plan. Waht is the best possible method to make my phone function on a new network?
My touch screen has white lines on the right side and the screen doesn't respond on that side. I have an appt with the Genius bar tomorrow, but since I can't unlock my phone, I also can't back it up! Is there any other way to unlock the phone? Or back it up without unlocking it? Thanks.
to cut a long story short. I was interested in an i-phone... got the details..checked them all.. on the phone and with the provider, VODAPHONE... told unlocked, not stolen etc etc. proceeded to buy the phone...new sim topped up £10 only to find it wouldn't work... Went into vodaphone store..been running around following thier advice..(they said I need a friend who is a customer on vodaphone to get passed the unlocking with a vodaphone code.. and they would do it for free given the circumstances...so i run errands go back and forth doing as they asked...got nowhere) SO IT IS NOW A MONTH LATER..and after complaining and complaining to thier email site and repeatedly asking for help in store..I am stumped as what to do and just have a glorified ipod. I WILL NOT BE FORCED TO REMAIN ON THE VODAPHONE NETWORK given the situation they have put me in and thier unwillingness to help so i refuse to use the phone with vodaphone... BUT WHAT can i do PLEASEEEEEEE? all they keep on suggesting is that I get the original owners details but he is not answering anything...and the phone is not registered as stolen etc so what is the problem!? As you can imagine I am really peeved by the whole thing as I actually carried out all the necessary checks, and whilst the phone was not bought directly from vodaphone, I went to them as the provider, to find otu about unlocking etc as it is always advised to do so..and it was them that gave me the wrong information but they still will not resolve the issue. I have even sent them phone records to confirm when I rung and the name of the invalid who told me the phone was unlocked in the first place. I really would much appreciate any help as they are ignoring my emails now.
Hi my name is juan tapia please help me out with my phone i need to unlocking my iPhone 4S thank you I need to go for vacasion to my mother ok ecuador for one moth ....
Hello, I have completed my 2-year contract agreement with AT&T and received the instructions for unlocking my iPhone 4. My question: My iPhone is synced. Now I should do a full backup and restore of the iPhone via iTunes, but will this (1) keep all my current apps and (2) affect my current settings, specifically will I need to re-adjust all my individual notifications (alert style, badge app icon, sounds, view in lock screen)? This would be a tremendous chore for me as I currently have 176 applications on my mobile. I appreciate your help with the answer to this. Thank you Regards, Chuck
If you got the confirmation message from the carrier that the unlock has been completed, follow the instructions in that email and restore the device.There is nothing to wait on Apple for. Let me be blunt, the carriers are full of manure and will use any excuse to blame others and try to avoid unlocking your device. If you have not received confirmation from the carrier that the device has been unlocked, call them and find out what their timeframe is one completing the process.
hello some help please! im trying to unlock my vodafone iphone 4.. they have been less than helpful. when i follow the online instructions i am told to sync phone to itunes, which i have done, it then tells me to select iphone in 'devices' and go to summary.. but my itunes does not have a 'devices' tab..? what am i missing?
Hello there. I'm just curious about something. If I unlock my phone through the carrier, and I go and get a replacement phone, one way or another, I'll be able to get a unlocked replacement. But, will this work if I unlock it through a 3rd party? Will apple see the phone is unlocked and give me a new one? iPhone 5, iOS6 16GB. Thank you in advance.
Hi all. I want to unlock my iPhone 4 from Vodafone (I'm out of contract and the phone won't work with SIM cards from other carriers). It's a replacement/refurb as my original phone died. Vodafone say they don't have the IMEI on file to authorise the unlock and need to request it to be transferred from Apple (which takes 5 working days). Is this right? Is there any way Apple can speed up the process for me?
I have an iPhone4 from softbank in Japan, I want to use any carrier sim here in Philippines, what if Softbank in Japan is not offering unlocking iPhone. What can I do?
I have an iPhone4 from au KDDI in Japan, I want to use any carrier sim here in Philippines, what if au KDDI in Japan is not offering unlocking iPhone. What can I do?
I have an iphone 4s boxed, brandnew and unopened for a year not until March 2013, for a couple of days i have used it, worked excellent but after i have unlocked it through at&t and updated it to IOS 6.1.3 it went to re-activation mode again. Tried several times to activate it but no succeess. I went to an apple store to discuss the problem of the update and consequently the result it brought to my iphone4s but denied a replacement because it was passed the warranty period. I was offered a replacement (for a fee) of $200 but i refused since i believe i havent enjoyed the iphone for years, has not even dropped, water-damaged nor scratched. The manager on duty (Mary, Fairview Mall, Ontario) insisted that my iphone 4s has a growing software problem already and i just dont know of... I reiterated to her that the unit was working as brandnew just like many of my apple products i have. I havent called the apple support telephone support though. What should i do now? Please help guys. I cannot take it paying another $200 for an iphone that was practically brandnew and went useless after the update. I have a record of the at&t authorized unlocking request. Should i escalate the appeal to where? Please help.. Thanks a lot guys.
How can I unlock my second hand iPhone 4 locked for 3 network? Here in India, they asking Rs7500 for unlocking in 20 days. I feel its very expensive. Anyway I can get it done cheaper? I don't know who the original purchaser is. The version is 5.1.1. HELP!
i have had an iphone 4 and the contract has ended i spoke to the service provider and they said i can now unlock it using i tunes. i have tried several times but cqqnt find where or how can anyone help me please
Hi All, Quite short sweet and simple, is it possible to unlock the iPhone 5? My friend looking to purchase one of another friend, but apparently he says the iPhone is unable to be unlocked? I used to change providers a fair few times with my old iPhone 4, via iTunes. I currently have the iPhone 5 but i don't really want to wipe my phone just to prove my theory to a friend; if anyone has any information that'd be great! Thanks, James
Do apps that are open but not in use use bandwidth?
After unlocking my iphone 5 and after few minutes of usage white bars appears on the top part of the display (see attached photo).When this bars appears it seems that the touch doesn't work as due.Could some help me on this issue?Thanks,Alessandro
Help - I have been notified that my iPhone 4 has been officially unlocked from T-mobile and was provided with instructions on how to complete, however, when I swap sims and connect to iTunes as instructed, I have a message saying that my sim is not compatible. Where have I gone wrong here? my new sim is Vodaphone. Any help would be much appriciated.
I have no sound except for my ringtone, alarm, and sometimes the unlocking noise. No text alerts, email alerts, media noise, Pandora noise, iTunes noise, anything. First on my own I restored it to factory settings, cleaned the dock and head jack, did the head phone trick in and out, and I have checked for water damage. I have searched the threads and Google for solutions but none have worked. I talked to Apple today and they made me restore it again and it still doesn't work. ^Usually theres a volume bar on videos, none here. ^Theres no thing to slide the sound back and forth here. ^Also no sound bar here.
after unlocking the screen it starts dimming and colors mess up until it turns black ! whats wrong with my iphone ?? its happened like 10 time in one week, i bought it from the US and its under warranty but iam abroad now , what can i do ? thanks in advance.
Any apps out there that eliminate the slider without unlocking the iPhone? I'm thinking of something like hitting the home button twice, or something like that.
I bought iphone 5 from Australia, and it doesn't recognize the Israeli sim. How can I solve this problem?
needing help with the unlocking of the phone for other carrier use
I would like to know how I go about unlocking iphone4?
I have purchased a second hand iPhone 4 which I want to use when I travel overseas using a local SIM card, will my local Apple store be happy to block it so that I can do that or do I need to find a third party unlocking company? I would rather do it through the manufacturer but I am not sure whether this is allowed or not?
I have the approval message from my carrier to follow the steps to unlocking my iPhone. However I do not plan (to as of right now) to switch carriers. If I proceed with the restore, will my iphone still be unlocked? Or, do I have to switch sim cards with another carrier for my iphone to be unlocked?
My wife went into the Chadstone (Victoria - Australia) shop today due to her iPhone's (4) touch screen playing up. The phone was still quite functionable, in regards to expectations of a smartphone but became frustrating when the touch screen stopped working. There was a workaround for this (locking the screen then unlocking the screen) but was not an ideal fix, considering we were paying for a fully functional phone.Prior to going in, last night I ensured that all here apps and iOS were up to date, to ensure there wasn't and easily fixed software problem causing the issue. She was served by a staff member, who after examined the phone advised that there didn't appear to be a hardware issue so she would need to take it out the back to get the software checked. This was all that was explained to my wife, so she let the staff member take the phone to be checked.My wife had no issue handing the phone over as about 8 to 10 months ago she experienced an issue with her original iPhone 4 and after a check (at the same store, again out the back) she was given a new phone a few minutes later due to the phone still being under warranty. My wife returned to the store about 30 minutes later after being told to wait 15 to 20 minutes, to verify what the problem was. Aft waiting 20 minutes she approached a staff member because no one had followed up with her regarding the phone. The staff member sought the initial staff member who had helped her and the staff member went out the back to check. The staff member returned and advised her that they had attempted to check the phone but for a reason (not explained) the phone and gone into panic mode and was unserviceable.My wife was offered a new phone for $150, as the warranty had expired or to come back another day to follow up on possible solutions. Having to pick up my son and due to not being that tech savvy, my wife opted to come back on a later day. After explaining the situation to me, I called the Chadstone store later that night to follow up on the situation due to the poor customer service.I was able to speak to the manager at the time, Joe, and after explaining the situation, I outlined my issues: 1. As my wife previously had a defective product, at no fault of her own, that was within warranty and it was replaced, why didn't the warranty begin again when she was given a new phone? Which later turned out to be defective as well. 2. Before handing over the phone, no attempt was made by the staff member to warn my wife that the phone was not covered by the original warranty, even though it was a replacement phone for a defective phone. 3. Before handing over the phone, no attempt was made by the staff member to to warn my wife that the phone could possibly be made unserviceable. If this was the case, I had pre- warned my wife that if there were any technical issues to contact me and I would advise her on what to do. 4. As the phone was functionable prior to the staff member taking responsibility for it and upon return was not functional AT ALL (read bricked), this was completely inappropriate. I explained that my wife relied on her phone for advice on our baby son. Joe acknowledged the issue but advised that they could not be accountable for the issue because if we were running old software and they had to restore it and run new software, then this was a possible outcome. I confirmed with Joe that the night before I had ensured I had updated all the apps and iOS, to ensure that these were not the causes of the issue. I also confirmed that my wife had not been advised of any possible issues prior to handing over the phone. If she had, she would have called me to confirm and I would have told her not too as it was not a serious issue.I advised Joe that this was not really appropriate customer service and I would jot be looking to pay $150 to resolve the issue and we were not at fault. Joe advised that he could not guarantee that we would not have to pay something but confirmed to come in and I confirmed he would be working the day I would be coming in. Surely based on the history of the issue, Apple are at fault here.
i bought the iphone 5 on orange from the carphone warehouse in november 2012.i then had a call from orange asking if i would like to migrate to EE to have 4G services etc.i agreed and my new EE sim arrived in the post stating simply insert your new sim and well do the rest.when i put the new EE sim card in my phone it says sim not valid.iv rang orange and EE alot for the past 5 days now saying to wait up to 48 hours and restore iphone on itunes and it will say congratulations,iphone unlocked.its not working for me and my orange sim says no service and calls from this number are barred.any help is much appreciated as i have no idea what to do next.EE told me i need the iphone unlocking and that apple needs to update my itunes but iv waited alot of 48 hours. thanks for reading ,Ross
I have an iphone 4 and the new iphone. my iphone 4 its suppoused to be free because my contract ended and y renew one with the new iphone 5.I want to use my iphone 4 with a different carrier in Mexico, but there is no documentation on-line to know how to unlock the device.Can you help me with that? Regards!
DOES ANY ONE KNOW HOW TO UNLOCK AN APPLE IPHONE 4 ???
My wife and I are using an IPhone 4. I'm still using my Iphone here in Japan but my wife who already returned to our country cannot use her IPhone anymore because it is carrier locked here. I called our service provider Softbank and they told me " No Sir We can't help you.". I asked them why and they just told " We don't know Sir. " I really like Apple gadgets and I still want to use it even after I returned to my country. But with this carrier locked here in Japan, how can I use my Iphone in my home town? Take a note that we own that IPhone, we paid and finished our contract with our provider. Don't we deserve to use our own Iphone with our desired carrier in our country?
Hi, Is it possible to ask help from our CARRIER here to unlock those iphone that is locked from other country's CARRIER? Thanks.
Help unlocking my phone
I am trying to unlock my iPhone 4 from AT&T. I got there permission to unlock and all they told me to do was restore the phone and it would be unlocked. I did this and it gave me the congratulations your iPhone is now unlocked page. But when I went back into my phones settings I noticed AT&T things still there and I was still locked out of my apn settings and such. I can't figure out what I'm doing wrong but the only thing I thought it could be was my iTunes wasn't updated to the latest version. Could this be why my phone won't unlock?
The other day I fell and while I was writing on the ground in pain I grabbed my phone to call someone for help and the screen was completely shattered and the case was snapped. I'm not totally sure if I just dropped the phone when I fell and then landed on it or what. But anyways, something must have happened on the inside of the phone too because it only lights up white. It still dings when I get texts and such, and when I can manange to drag my finger along the bottom of the screen without cutting myself, it makes the unlocking sound, but the screen is just white. I was wondering if anyone has experience with this and what my options are. Since the screen won't light up I'm thinking it will need to be replaced rather than repaired? I'm still under warranty but I know it doesn't cover accidental damage. Will I have any sympathy at the Apple store or on the phone with them? Perphaps because the 3gs can't be too expensive now can it? I literally got it for $.01 in March. Ugh I'm so lost! Thanks in advance to anyone who answers! I'm with AT & T btw.
i phone 4 unlocking problems. t moble are saying because im out of contract and ive ported my number to a new network they can not unlock my phone and apple can not help even though i have just had a new refurbed phone im stuck in no mans land ?
Hi. I contacted my network provider about unlocking my iPhone 4. I've now paid my network to unlock the phone. They told me they had to contact apple with the imei etc and I would have to wait for a response from apple and then wait to receive a code from apple. Does anyone know how long this takes etc? It's been over a week now. Thanks
hi dis is ahmed i have iphone4 which is locked to kt korea..imei is 012425000809629.i want to unlock my iphhone 4 i live in india can anybody from korean can help mee for unlocking i phone 4 and i dnt have kt account if any body from korean who have korean account please unlock my iphone 4......thanking you ahmed ali...
Does apple unlock iphone 4s? Is there a fee? Does it take long?
Hi I bought a factory unlocked 16GB iPhone 5 from USA. When I insert Airtel (india) nano sim, it says Sim not valid. I checked with an apple store, they say it's locked to AT&T. But it was supposed to be an unlocked phone (649$ + taxes). Though before the activation, an update came - 6.0.2. I did that. Does that remove the unlocking from the factory unlocked phone ? Model number : MD634LL/A
I bought an iphone 4 when I was a student in London in 2011. When my semester was finished, I moved back to my home in Colombia and would like to use it with my provider here. How would I be able to release the lock so I can continue to use my phone?
Hello Everyone I bought an iphone 4 from ebay. The details of my phone is- Device: IPHONE 4 16GB BLACKIMEI: 012656008******Serial: RT113HG1A4SVersion: 6.0.XMac Address: D89E3F5CAF6CFirst Activation: 05/02/11Last Activation: 11/09/11Activated: trueWarranty Period: Out of WarrantySold to Country: United KingdomOperator: HUTCHISON 3G UK LIMITEDNetwork: UK Hutchison.Locked Status: LockedNext Tether Policy: UK Hutchison. The contract between HUTCHISON 3G UK LIMITED and previous user is over. So the previous user of this iphone 4 preserves the right to sell his/her iphone.So this selling and buying is authentic. By what right HUTCHISON 3G UK LIMITED will keep my iphone lock. This is my property. I bought it spending my money. HUTCHISON 3G UK LIMITED is not unlocking my iphone without the contract person (First user of the phone). I would like to go for judgment. What do you think guys….. Please advise me
I recently requested an iPhone 4 unlock from AT&T and was accepted. I am now trying to unlock my iPhone 4 abroad and unsuccessfully. I have tried unlocking with my old AT&T and international sims. I have not receive any unlock message. I have restarted and restored multiple times. Any help is greatly appreciated.
hi iv replaced my iphone 4 screen and digitizer but the screen is black but it still works because i can here it unlocking ect iv checked all the cable and iv tried a hard reset and restoring it but still nothing could it be a broken lcd or broken logik board
My son has an iPhone 4 and I set up a password on it, so he doesn't use it for inappropriate usage. But, when he is home alone I sometimes have to call to check on him. He clearly receives the call, but cannot answer it because I had set up the security lock. Can someone please find a solution to this? Especially Apple? I would love to find out that Apple makes an update for this! The only thing you can do without unlocking the phone is the Camera.