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This whole problem started when I first got my Iphone 5 around christmas time of last year. And i did the normal activation of my new Iphone and syncing my old iphone 4 with this new phone. I synced everything and it was all good, but i started to get these random text from people in my message log. I soon found out that i was recieving every text that was sent to my sister. And if i replied to someone who was texting my sister it would show up like she texted them, not me on a seperate number. Also when i text my sister she would get the text but immidiatly after i sent her it, i would also get a text from myself saying what i sent her. I will literally get a text message from my own number to myself, (Weird ****). So its like my sisters text messaging is fused with mine. Its only messages though, no images or anything else. In the beginging i didnt care about this becasue she wasnt recieving my text i was only getting hers. But now just today she tells me she is getting my text too. And thats a problem! This problem lasted all the way up to about 2 months ago and then i stopped getting her messages. But i gave one of my friends my old iphone 4 and once they activated it for there own use it started to happen again. They use a seperate plan then i do and there number on the phone is different. Before i gave them the phone i wiped everything off of it. i took off the contacts, messages, everything. They use a different apple account and icloud account now on the phone. So idk why it started up again i need help. Here is some background. My whole family shares the same apple account with everything. We have seperate phones, numbers and data for the most part. But with dealing with Icloud and itunes anything like that, we use the same account. My sister uses a Iphone 4s btw. With my old Iphone 4 i had no probelms with this, everything was normal. But once i switched to the new iphone 5 this problem has occured. Idk what this is about, i havent heard anyone else with this problem, but i need help! btw my other family members on their phones do not have this problem. So i think it has to do something with the icloud but im not sure! This is a serious problem and i need help! Goodluck!
At times when I'm sending a text message my touchscreen is unresponsive. My phone is barely 6 months old and it's extremely frustrating. Is anyone else experiencing this problem should I return the phone as its still under warranty? Regards Cindy
Well after a fall from around 10cm high my mic stopped working. I could listen to all my ringtones, i can voice record but when comes to phone call i cant hear anything or be heared even if i use the loudspeaker. Also when a call is established the speaker option is enabled automatically. Replacing mic will work ? Anyone had similar problem?
My iphone 5 has continually been "searching" for two days. I had the sim card swapped twice yesterday and nothing has changed. What could be wrong and what is my next step? More info: I have reset network setting, reset my entire phone as well. It will not allow me to even go through the process of setting up the phone so I'm stuck at the beginning screen. I've tried to set it up through wifi and through itunes with no luck. Before I reset it, it wouldn't allow me to update once the searching problem began.
The problem I am having is that my iPhone 5 will connect to my wifi at home but won't connect to my wifi at work. Everyone else can connect at work with no problem with their iPhone 4,4s,android phones and iPads.The network I am trying to connect to is a secret network that I have to manually search for it and input a password. I don't have trouble finding the network the issues I'm having is whenever I put the password in it will say wrong password 10times in a row then it might connect for about 10min then it will disconnect itself and when I try to connect again it will either say wrong password or unable to connect to wifi!!!!! Please help I need wifi at work since I am there more than I'm home.Any help will be greatly appreciated. Thanks again
I have an iPhone 4s ( ios 6.1.3 ). My wifi signal was very weak, but now, it doesn't even turn on. The on-of switcher is freezed and can't be turned on. PLEASE HELP IT'S SO FRUSTRATING!
My fully charged iPhone 4s used to last enough for 1 day. Today, I accidentally plugged iPhone into an iPad 3 charger for about 2 hours, then I noticed that it is getting abnormally hot. After this incident, the phone drains battery by decreasing 1% of the battery every minute. I went to see Apple technical support, who tested and said for certain that the problem was the battery (after assuring me that it should be fine to charge iPhone 4s with iPad 3 charger!). After charging me a hefty fee, I left the store, and iphone 4s still drains battery like before. Can my phone be fixed without requiring me to get a new phone? Can I get my money back from Apple techincal support, who gave me a wrong diagosis of my phone?
Over the last 4 months or so, my iPhone4's download rate has progressivly slowed. WiFi is still working fine, but cellular data was noticably lagging with missed texts, slow applications, and generally slow browsing. Since then I have switched carriers twice thinking it was a problem with cellular service provider, but to no avail. This last week I have had no ability to connect to my service provider's data network, evident because that little '3G' icon at the top no longer appears in any part of the city I visit. I removed the protective case around the iPhone thinking it could be an antennae issue, but no, still not working. Paranoid, I even checked to see that cellular 3G is turned on in the device settings; it is, and I felt stupid for even doubting that it wasnt. Is it normal for a cellular phone's hardware to degrade? Could there be an enviornmental factor i'm not seeing?
Why is there not an option available to extend the iPhone warranty to an international warranty? Especially with a phone that you tend to take with you whenever you travel having to go to the country you bought it originally is a pain and sometimes not feasible. In my case : when I travelled from Hong Kong to a business trip in the Netherlands and then on to the US my iPhone 5 got stolen at the airport in Hong Kong. luckily I only had a prepaid SIM for Hong Kong in the iPhone so I went online and ordered a new simlock free iPhone 5 at the Dutch online Apple store to be delivered in Amsterdam a few days later. So far, so good. I am currently in China and my iPhone 5 sleep button broke down. As I had to be in Hong Kong last week I thought I would stop by the Causeway Bay Apple Store after making a genius bar appointment. They checked the iPhone 5 and confirmed the sleep button was broken and it would be swapped for a new one. However on checking my serial number they told me I had to go back to The Netherlands to get it fixed.... So here is a problem, I am not planning on being there any time soon. Why is it not possible in the global economy we live in to get an international warranty? I called Apple Care and they suggested I could try in an Apple store in North Carolina where I am due in a few weeks, but they could not guarantee they would swap the phone. Now the end of July I am due in the UK and from what I read now an iPhone bought in any EU country could be swapped in another EU country. so that would mean I could swap it in London? Very odd. Always travel with my MacBook Air and MacBook Pro and these do have international warranty.
my iphone is saying that my ip address is in the us but i am in indonesia , this is a problem as it wont let me into some indonesian sites can you please help me to fix this problem , as i want to access the indonesian sites . can i change my ip address and if yes how do i do this thank you
I bought a Belkin Charge + Sync Dock for my iPhone 5 (the one that includes the cable) in February. It was a flimsy, crappy device from the start, but I figured I might as well use it.Four months have passed and now the lightning port on my iPhone 5 has started to deteriorate very quickly and noticibly. I would only charge my phone with the dock and I wouldn't use the lightning cable that came with my phone or any other cord for that matter. I went on a trip so I took my lightning cable with me and it would only charge at an odd angle. I also noticed the plug was very loose inside the port. This became true with the dock as well. The dock was flimsy and wobbly at the start and now would only charge at a very odd angle too. Any cord I use barely works, and my phone does not charge at night anymore. I know it is not a problem with my cords, because I tried my friend's cords and they also did not work. I know the dock ruined my port because that was the only thing I charged with for four months.Who should I go to for help? Should I call Belkin and ask for a return? Would my Apple 1-year limited warranty (I do not have AppleCare) cover a new phone?
I have an iPhone 4 running 6.1.3 with character count enabled and on the Sprint network. Recently character count stopped working when texting at least one of my contacts that i know for sure. I haven't gone through to see how many other contacts have the same issue, but i know it still works for some other contacts. Why would character count show for some of my contacts but not others? And what would cause it to stop working when it showed the number of characters before?I have found the problem exists regardless of if it's an SMS text or iMessage. And there is only one contact at a time that is the recipient; it is not an MMS. Is it possible that there actually is more than one recipient that i'm not aware of or is there another reason why character count would stop working only for certain contacts all of a sudden?
My daughter this morning has downloaded an in store app on the game subway surfers she has bought 50000000 coins for 34.99 I don't know if I can get refund or how so jus wondering if there is any way of doing this I keep clickin on report a problem link but won't let me and says too many things open when nothing is open
I need help with a billing problem please
Hello, and thank you for reading. I have an iPhone 4s, and my primary email account is Gmail. I can receive emails, but I can't send them. When I try to click on the little pen icon to write an email, the app crashes/quits and I'm sent back to the homescreen. I saw that most people who can't send email receive an error message, but I've never received an error message, the app just stops. I checked in the Settings, and every thing seems to be in order (I'm not extremely tech savvy, so I could be wrong). I started to experience this problem maybe a week ago. Also, my Messages app can be a little sketchy sometimes too. When I'm connected to Wifi and trying to send an iMessage, the message won't send and there will be a little red exclamation point next to the message. My Messages app works sometimes, but do you all think that the problems are linked somehow? Any help is GREATLY appreciated. I'm out of the office a lot, and it's an inconvinecne that I can't send emails while I'm on the road. I mean, that's why we buy an iPhone, right? Hope everyone is having a splendid day and thanks again for reading,Ashley
Hi, so last week my phone suddenly turnt off. An hour later I could turn it back on, but then the next day the exact same problem and I couldn't turn it on. About 20 hours later and 5 programs I had fixed it. Then now, its 'died' on me again. Firstly, I have 100% battery. Connecting to my docking system turns it on but brings up the set up page (connect to iTunes on first use) It isn't recognised when plugged into the wall, I've used threee different wires and different wall adapters. iTunes can't restore it as half way through my phone cuts out and then iTunes can't find it. I don't touch my phone whilst connected so it's an internal issue there. I have tried other progams and they don't recognise my iPhone either. Could it be the battery? Should I replace it? Or could it just be loose? It's 2 years old, so yeah I need a new phone. But I currently can't afford to replace it, so I need as much help into getting this one working for now! Ha Ha Also, it's the iPhone 4 and it isn't water damaged.
Recently I have been experiencing problems with my iPhone 5, if I am away from a wifi connection I experience high battery drain & the phone will sometimes get hot.Generally I am in the office or at home & the phone will be connected to a wifi hotspot, however yesterday I was out of the office in meetings etc, I didn’t have access to any wifi so used 3G data, I was in London in areas with generally good 3G coverage. The battery went from 100% to 0% in 9 hours with what I would call minimal usage as follows.4 minutes worth of calls.25 received emails5 sent emails9 photos taken1 hour streaming music via Bluetooth20 minutes reading from news stand5 minutes in the facebook app5 minutes using the Maps app2 minutes viewing London Tube Map app This appears to be a problem with the data receiving part of the phone as when I have access to wifi the battery life is generally fine. I have had iPhones for about 3 years & never had issues like this. Has anyone else experienced similar problems?
I have an iPhone 5 and just purchased and Otterbox waterproof case. The case works fine.. no leaks however when i shoot video in the pool the video is blurry on occasion. Could this be an actual issue with the iPhone 5 since the case is not leaking? WHat can I do to problem solve this before going to the Genius bar?
I downloaded IOS 7 and now can not turn on my imessage. any suggestions
When playing music through the headphones that were provided with my phone, I would hear a crackling noise. Then it would shut off and pause on my phone. When I press play it doesn't play until I wiggle the hpeadphone jack. I put my headphones into my computer and It worked perfectly fine. So I deduced that it was a problem with my headphone port on my iPhone. Any suggestions? Also I just got this yesturday so its in warranty.
Hopefully someone here can help me... My iCloud always shows my backup as being 4.8GB, even with EVERYTHING turned off. After downloading iOS 7 I figured out the problem: I have 4.8 GB of "Messages (Saved)". This is even after deleting ALL my messages. I'm not sure what this could be. I tried PhoneCleaner, i FunBox, and everything else I can find, but I can't find a way to access or view these messages to delete them. Could someone help me? I can't back anything up to iCloud with it like this.Note: this was happening even before i upgraded to iOS 7.
I am unable to get my iphone5 to pair with my 2007 v36 nissan skyline.Has anyone else had this problem and resolved it? cheers
submitted my UDID in other site to install ios 7 but later didnt install it !!! does my udid submission create any problem to my phone??? pls help
Just recently, I've been experiencing problems with my iPhone 5. I regularly charge it by connecting it via USB to my computer. However, over the past few days when I attempt to do this, I am spammed with this warning message: "Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled." Additionally, whenever I attempt to plug my phone into a wall outlet to charge, it will connect/charge and then immediately disconnect. I was hoping someone could lead me in the correct direction to resolve this problem so I can efficiently charge my iPhone. Thanks.
ok so if you have any iphone and your power is or isnt working and youve tried plugging it in and tried to use diffrent chargercables and tried anything thing else. then this is your last resortokay.i had a problem with mine and it just randomly shut off so i wasited the whole day to wait for the battery to diebut seemed like there was no prosses so i figured out this crazy idea.if you putyour phone in the freezer for about 10 min and then take it out then put it on the charger it should work.what putting your phone in the freezer does is drains the battery super fast so all you have to do when its over is charger it
Can anyone please help me? I have iphone 4S.My problem is I can recive an SMS message,but I cannot send.Every time I try to send the message,the delivery fails.I have spoken to Apple India also,but not fruitful result.My email hajianifiroz@hotmail.com
it is just recently when i noticed that my iPhone 4S doest play so nice with muti touch especially to pinch to zoom on either pictures, ibooks, and webpages,,, when I do multitouch,, the screen just go wild and the images shakes, and worst, the screen doest respond totally in multitouch,, i have no problem in one finger navigations like tap to zoom etc,, it is just the multitouch while in charge.... I have no problem when the phone is not charging it runs smoothly... what could be the problem?? also I notices that after i juiced up the battery a while (after 45mins) the problem on the multitouch seems to disappear, but when you reconnect it again it persist... is there anyone experienced the same? and what would be the solution... apple refuses to accept my complaint because when i brought it to apple store it behaves normally even while in charge,, im using the supplied charger...
In Cebu, Philippines: None of those that I've referred my problem above has a solution (Globe CS, iStore, mall kiosk repair guys, etc.). Care to share a solution?
I'm having problems charging my iPhone 5. The charger sits in the dock but does not charge. If I wiggle the end of the cable, it charges but only if I hold it there - unfortunately I don't have the time to sit charging my phone by hand for 3 hours a day! It is not the cable that is the problem as it does not work with any other chargers in the house. I have an appointment at the Genius bar on the weekend but I was wondering if anyone else has experienced this?
my i phone 4 having screen problem. physically there is no damage on the screen and it never droped too. i got this as gift from my uncle. and from the first day it having the same problem. can anyone know about this? it opens the apps automatically and start typing automaticaly too..
My Iphone 5 been having trouble connecting to a cellular network. The tech I spoke to said that my problem was covered under warranty, and I made arrangments to mail it off. Of course I would drop it and the back glass around the camera cracked. Does this void any type of repair that I was going to recieve?
Okay so i had problems with my iPhone earlier. It would power off randomly when I was or wasnt using it. And i also charged it when I had 30% but on the top right corner for the battery icon, where its suppose to show ' charging ' it showed Fully charged. and after it died, I plugged it back in with it saying its charging. The symbol with a low red battery with a charging sign. It stayed on that symbol for more than 12 hours and never turned on to the lock screen. And if i take it out of charge, it completely shuts off.But when i plug it back in , it has the apple symbol from when you turn it back on after you powered it off. It did that symbol repeatedly. Please help. The problem: Won't charge or turn on to lock screen Is there anyway I can do it besides taking it to Apple? Thanks (: I don't think I backed up anything, but I maybe did and I have lots of things on my phone. So is there any other solutions that I can use besides restoring it?
it will crash at a random point and will not work even after i hold down the sleep and home button, i have tried to restore and that did not work. my phone is now stuck on the connect to itunes page and i cant do anything.
My Wi-Fi reception is much less on my iPhone 5 than on the 3GS I just traded in for it. I'm on my fourth "5", same results. Anyone else having this kind of problem?
I have an Iphone 5 and the camera shutter will not open, i will not work in any other camera app either. I can open and reopen it several times and then manage to click the front camera which does work fine. I have called Apple Support (which isnt helpful) as have to pay for them to run through troubleshoot with me!!! - I have not even had the phone for a year, anyone sorted this issue or have this issue? I have tried all resets and again same problem!! thank you
I have a new iPhone 5. There´s a problem with the proximity sensor, so it doesen´t turn off the display when I´m talking. The phone is 4 months old. How do I have to do to solve this problem? I´m not from USA, and I don´t have an Apple Store in my country. Tks.
Ok this is the second iPhone 5 I've had and I'm having the same issue as the one I've just replaced, the phone is dropping the wifi connection whenever anything is streaming, i.e. YouTube, NetFllix, Podcsts etc... Apple support said it may be my router but every other device in the house is fine, iPad 2, iPod Touch my wifes iPhone 4 and my Macbook. My question is could it be an incopatability issue with my BT Home Hub 2 router and iPhone 5? I've tried all of the troubleshooting suggested by apple support but the issue continues. I've also tried other possibilities from this and other forums and nothing seems to fix the issue. I'm opening a new thread because of the significance of the router which I think my be the problem but have no idea to be honest. I wished I'd kept my old iphone 4 it was solid and the battery life on this new phone is just shocking! Any help or ideas would be appreciated cheers
iphone 4s internet not working. my phone have singnal while using. on the left top corner have the display of "4G" and i can text or phone to someone. but i can't use my internet. it is all fine since this morning. when i tried a web page, it goes slower than before. after 1 hour, the internet totaly can't be used.my wifi part couldn't be used either. but it began at december 2012. and i don't usually use the wifi. so i didn't pay attention to it. wifi part is sometime good sometime bad. mostly after i restar it, the wifi can be used for 1 or 2 muniutes. i was not sure whether or not is the problem of att. but other members of my family plan are all fine at internet.which part of phone would be the problem? especially for the hard ware parts. i think there would be some problems in hardware. i always drop my phone unintentionally.
My iPhone 4 doesn't record any audio when I record videos, nor does it record any audio when using video apps like vine and snapchat. I am still able to record voice memos, which seems strange. I have no problems making phone calls. **Just to get the obvious out of the way** - no the phone is not under warranty. - please do not suggest that I take it to a mac store, I am aware of this option, I am looking for alternative solutions. - It's definately a 4, it's not a 4S
My iphone says offline. What does that mean and what do i do to fix the problem?
there's some apps have to updates from the application store, when i clicked update all the apps doesn't load as usual beyond the reason why. does it iOS 7 problem? so how to downgrade the iOS
As title, our search results always directed to mainland China. Its rediculous, why we users live in Taiwan cannot get the correct search results? The map seems like a garbage app in iPhone. The bad news is that the problem still exist in the coming iOS7. Please figure out the problem, Ok?
I want to know if I can update my software connecting my phone to laptop, there was a message that ios 6.2.1 is available to download and update my software that there will be no problem with signals and connection. thank you.
i can't update my iphone in itunes, because there was a problem downloading the software,,an unknow error occured (1480)
It's almost 6 months since I've encountered this problem. I already requested my carrier to have my iphone 4s replacedand a series of testing was done to my iphone 4s before they found out this it was defective. Now, I have my new iphone 4s but the same problem was again encountered. The message delivered late and sometimes messages aren't received at all. Though I have a complete network bar as seen on the upper corner of the screen, incoming calls aren't received and outof coverage area. Hope you can help me on this.
I have an iPhone 5 as well.I have noticed that in bad cell service, photos 95% of the time don't send.Is bad cell service your issue?
I have had my iPhone 4 for 6 months now, and I have dropped it a couple of times, but a few days after I dropped it nothing happened. My first problem started in May when I noticed that my phone could not reach the wifi at home or other places quickly as it normally could and when I would go into other rooms I would lose the connection quickly.This made me have to use my 3g more often and I only have a limit of 300MB, I normally do not use it, because of the wifi i have around,but it is getting harder. 2-3 days ago I called the DATA (*3282#) in my phone and got 64.89 out of 300MB. I later used my 3G for awhile, so a day later i called DATA and the same number (64.89 out of 300MB) comes on again. I knew this was a mistake so I called it again and the same number shows up. I KNOW FOR SURE I USED MY 3G, so I dont know why this keeps popping up. Everything else channged (texting and calling) On top of that my vibration started to not work in early June and it's difficult for me to know when someone has texted or called. I have tried going into settings and choosing a different type of vibration, but it does not vibrate overall and yes it is turned on. My version right now is 6.1. Will upgrading help? Everything else works fine, but is there a way I can fix this or do I have to go the Apple Store? I'm also in AT&T.
I tried to update my iPhones IOS and when I did, it said that I needed to restore my iPhone, so I did, or I tried. When I went to restore it, it worked for a little while, then stopped and pulled up a error that says "there was a problem downloading the software for the iPhone, " iPhone " . An unknown network error occurred (9006). I have searched everywhere for a solution to my problem, to find no solution. I have tried uninstalling, reinstalling, turning in off firewalls, virus protectors, etc. I am very desperate to fix this problem because my iphone is a paperweight until this problem is resolved, please help me!
I have an iPhone 4S. My software and iTunes versions are up to date. My computer runs Windows XP (not so up to date, I know). Here's my dilemma: I'm in the middle of a legal battle (details don't really matter). Point is, I need the ENTIRE conversation to use as evidence in court. Phones are not allowed in the courtroom so I'm left with no other option except to figure out how to print them. I have called my service provider to try and get the transcripts. They told me to call the Apple Help Center. I called Apple, they told me to talk to my service provider. The typical run around. I finally spoke with someone who somewhat sounded like they knew what they were doing, but their only suggestion for me was to download an app that would allow me to export the messages off of my phone onto my computer. Unfortunately, he could not suggest any app inparticular (go figure). Here's my other problem: because I'm in the middle of a legal battle, I'm a little short on funds. Does anyone know of any programs for download that are similar to BackupTrans that I can use for free? OR, there is an app in the AppStore called "SMS Export" made by Fabrizio Farenga for $5.99... Can anyone tell me if this app is worth the 6 bucks to purchase (does it actually work?)? I desparately need this conversation to use in court. Someone please give me some ideas!
i was trying to update twitter and instagram and then they both got stuck on waiting! ive already restarted my settings, turned my phone off then back on, signed in and out of my apple id, ive held down the sleep and home button to restart my phone or whatever and the apps are still stuck on waiting. im trying to stay away from restarting my entire phone but thats what the conclusion is coming to for me. Someone please help me find a resolution to my problem!!!!????
