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Here's my problem: My original iphone had a broken lock button, small crack in the screen, and a few minor things wrong with it. Apple told me to send it in and they'd send me a new one. So I backed everything up on my computer-deleted everything off the phone and sent it in. Finally got my phone sent in about 4 days later. I tried plugging it into my laptop to back it up. Well it had a broken speaker (brand new phone here) and when I went to charge it, it would literally lose percentage-not gain it. So I sent that one in and yet again waited for my 3rd phone. A few days later, it was sent in. I tried to do the back up again on this phone. It said there was an error and couldn't restore to back up. My 3rd new iphone is now stuck in recovery mode and with 5 hours of every possible way of fixing it, nothing worked. I just want my back up (pictures, contacts, apps) and I'm very displeased with Apple. How am I supposed to fix this? I'm wondering if somehow them sending me refurbished phones have anything to do with my iTunes not recognizing the phone? I'm mainly worried about having my back-up. Any help would be great! I'm beyond frustrated with AT&T and apple!
My iphone wont charge... What should i do
When I connect my iphone 5 to my Windows 7 laptop, it doesn't have any activity. It won't charge/appear in windows or iTunes. I have uninstalled iTunes and all it's components and reinstalled them but still nothing. I have stopped and restarted Apple Mobile Device and Bonjour Services in Computer Management but there is still no activity. I have tried my friend's phone on my computer and there was no connection there either. I have also restarted my computer but there is nothing that is working. Any ideas of what I could do?
I just bought my iphone 5s not 3 weeks ago as my 2 year old iphone 4 had it's screen basically die. So, 3 weeks later my iphone 5s is NOT charging with the authentic Apple lightning cable, regardless of it being plugged into the Mac, my car or the outlet. Problem started AFTER I started using "lightning cables" I bought on ebay.Phone works fantastic still, BUT it just will NOT charge. HELP. -T
My charge-cable doesn´t fit in my iphone 5S. It has the new Lightning-cabel.
Hi, my iphone 5 isn't charging properly, and i'm not sure why. My partner also has an iphone 5 and it charges fine, but when i plug mine in and leave it for a bout half an hour or so it doesnt charge but it has the charging icon. I've tried to plug the adaptor into a different power point and ive also tried using different genuine cables, the same problem still occurs. Is there anything else i can possibly do to try and fix this? Thanks
So after school one day i took my phone out of my pocket and the screen was black, i was pressing the on and off button for the sound and i could hear the noises, so i decided to restart my phone. After waiting for ten minutes i keep on pressing the restart button and it still would not turn on. Once i got home i plugged my phone into the charger thinking that it might turn on. However it just kept on making the noise as if i was pluging and unplugging the charger repeatedly. I keep on restarting the phone and it still has not turned on. It has been two days and the phone has still not turned on. When i plugged my phone into the the computer thinking i could reset my phone into facotry settings, itunes could not recognized my serial number. Now after not charging it for a day it will not charge at all
I got an iphone 5S a little over 3 weeks ago from an AT&T store. It's been working well until a couple of nights ago when I go to charge it. At first it was turning on and I saw the white screen with the black apple on it, and it would vibrate twice then turn off. I kept trying to power it on, and it eventually got to the point that it would be on for ~45sec then shut off. I can't remember exactly how many times trying but it turned on and stayed on again eventually. Yesterday during the day I had no problems, and I went to charge my phone last night when it was at about 30%. Woke up a few hours later and it was plugged in but the screen was on and black. I've been trying to turn it back on. It turns on for 1-3 seconds then shuts off, and I plugged it in to my computer to have iTunes tell me that it's in recovery mode and I need to restore it... no option to back up the phone, and I really don't want to do that but I will if I absolutely have to...I'm getting really annoyed with it. What could have caused this? Should I try to go and replace it?
I've got an iphone 5 which I got when it launched, currently running iOS7 (7.0.4). Lately I've been having an issue where I will go to bed with the phone at full charge, and wake up to find it has gone down to the red (either less than 20% or less than 10%). There's nothing different in my behaviour in using the phone, it usually sits syncing and charging on my iMac after work until I need to go to bed, as it runs out from use at work for a full day. It's at the point where I'm charging twice every 24 hours (at work and at home) for a phone just over a year old. I've restored it to original settings, set it up as a new phone, and still have the same problem. Any suggestions?
Whats wrong with my battery? I charge it completely and it dies within minutes. The battery pertinent age changes dramatically and I have to constantly charge my iphone.
Can I use IPad charging base with iphone 5C charging cable to charge iphone 5C. This would be a backup, if I lost original wall charger.
Hi folks I'm Peter from the Faroe Islands I have a iphone 5 that is 1 year and 4 months old. the problem is that my phone will not charge and will not turn on. it happend when i was in norway working and my phone was turned ON while it was charging on the nightstand, and suddenly the phone started to viberate like crazy and the battery logo kept showing on the screen because the phone was on silent. Then i switched the silent off and then it just beeped all night like there was a lose connection somewhere. now back home, i have tried different chargers and adapters and nothing works. the phone does not show up on itunes when connected to my macs. i have tried reset and DFU and it just does not work. can somebody please help me?!?
I sent my iphone 5 to fix the silent button, not functioning well, and because of the device is from Singapore even I bought it in Kuching, so the device had sent to Singapore to fix but i have to pay RM 150 nett. I thought warranty no need to pay?
If anyone can help or advise me on what to do, that would be much appreciated, thanks.
I got an iphone 5 a few months back (less than a year) when i signed up to a contract with vodafone. Since then the screen has cracked although the touch ability still works. Is this covered under the warranty and Apple will repair it, or if not how much will they charge to do so?
I have made some purchases on my iphone, and now they won't sync to my macbook. It is set up to sync over wi-fi but this very rarely happens. I opened i-tunes on my macbook and selected my iphone (shown over wi-fi) followed by sync. It then stalls on 'applying changes' for 5 mins, completes, and nothing has transfered over. The music sometimes ppears in my macbook i-tunes, but with a grey circle next to it and i'm not able to play. Tn minutes alter it's then disappeared. New purchases also dob't get added to my purchased playlist. This is really annoying. Why do you think it is acceptable to deliver software with patchy features, especially when you charge such a premium rate? I don't mind paying higher prices for apple products, but it would be nice if even the basic functionality worked?!?!?!?!?
ecran lcd pas pris en charge par la garantie c'est une honte
Hi everyone,I got my iphone 5s about a month ago, and I had noticed that the Touch ID (fingerprint recognition system) does not work when it is plugged in on charge. The charger works perfectly fine and charges my phone and nothing else seems to be wrong with my 5s. When I unplug it from charge the Touch ID works perfectly fine. My brother got his iphone 5s the same time and his is having the exact same issue. I thought that was just the way it was meant to be. untill my friends told me theirs works perfectly fine while on charge. I took my iphone back to my local Apple Store and they replaced it without question. I got home to restore it and the same thing is happening. So i decided to ring up Apple Support, and they told me to, change chargers, power outlets, reset my phone, restore my phone, and everything but nothing has worked. I took it back to the store and they tested it there and it worked PERFECTLY for them. It was really frustrating and kind of made me seem like a liar i felt. So im guessing the issue is something to do with the power supply to my house. So finally my question is why is this happening?? And does anyone know that it's ACTUALLY the power supply thats the problem or what is the actual cause for this happening? If it is the power supply going into my phone thats the problem, why does this affect my iphone 5s Touch ID System? Is the Touch ID sensor somehow connected to the charging system?? (I have Zero clue on how the iphone is connected and how it works internally). Sorry for so much words, i thought ID cram in as much info as I can, thanks, any answers will help.
The lighting cable doesn't hold in the phone and it does not charge it does not goes all the way in
I notice this isn't a new topic, but I've never really seen a real solution or any follow up...hoping someone can share their experiences. This happened to my brand new 5s. The charging tone went off every 5 seconds when plugged in...kept doing it so I tried that hard reboot (holding both buttons down), only it did not come back! The charging tone still went off when plugged in, though. Attached to the computer USB, iTunes does indicate it is charging. But no matter what, the phone will not turn back on. I took it to the Apple store. They immediately try the two-button reset...fail. They plugged one of their own lightening cables in it, and witnessed the repeating charging tone, and it not booting up. Finally, they took it back behind closed doors asking me to come back in half an hour. I come back half an hour later asking for my phone. After talking to three "helpful" employees, a tech(?) walks out of the doors with my phone saying "There's nothing wrong with it". The tech says all she did was charge it and it came back. I asked if the charging tone went off every 5 seconds. She said "No". She kept repeatedly telling me the "battery was completely...completely dead" and just needed to sit in the charger for a while before it can power back on. I told her I had this plugged in for hours the day before to see if the repeating tone would go away...with two different OEM cables, and we tried this using one of your own store cables a while ago before it got to her (It was so obvious the employee was going to tell me "bad cable"). Anyway, the tech just kept throwing up her arms, smiling, nervously giggling... I just rolled my eyes back and warned her I'll be back asking for her and her manager if this happens again. Anyway... I do not believe the Apple store was being honest with me. They had to have done something, but they are not revealing what it is. Does anyone know or have real information to this strange charging symptom followed by it never booting up? It'd be even better if there was a quick solution to it (opposed to making an appointment with the Apple store).
I have a 2011 toyota Sienna and an iphone 5 S but I am not able to pair it. I can pair a Tracphone but not my iphone. What's up with this?
I dropped iphone 4 (A1332) and it won't turn on. The front is cracked and the top of the front panel broke off, but it all appears to be cosmetic damage. I let it charge (or at least attempted to) and plugged it into my computer. iTunes did not find it. I bought some new tools and carefully disassembled it, but one of the screws holding the front panel in got stuck...everything else (including logic board) I took out, cleaned, inspected, and reassembled into the phone. Same problem again. I have another phone but would really like to get this one working. Do I need a new logic board, or something? What do you people think?
after updating my iphone ,it went to low battery after that it can't charge
So, here's the scenario: My wife surprised me with a new iphone 5C, to replace my iphone 3GS... It got activated at the AT&T store, and I elected to not install Keynote, Numbers, Pages, ect, since I was not on a wireless network... Shortly there-after, I "restored" my new phone from my iMac, which had my last iphone 3GS backup on it... (so as to get all the software onto it quickly...) I was looking at the App Store to download the free apps, but see that they aren't coming up as free... Any thoughts as how to "make" them free again? Will simply downloading with my Apple ID download them with no charge? Thanks, Bob
working iphone 5 suddenly goes dead; will not turn on or off or charge. Just a black screen. Any troubleshooting ideas?
I have an iPhone4, and the charge lasts for about 30 minutes of web surfing. Does Apple offer a battery replacement service for iPhone4? I thought it did, but then the links were for iPods. Also, I'm considering switching to a Samsung phone in the future since it has a removable battery. However, if iPhone5 offers a battery replacement service, then I would potentially buy another iphone. Does Apple offer a battery replacement service for iPhone5?
Although I've been getting warning messages ever since my iphone was updated to iOS7, I was still able to charge my phone with the 3rd party 30-pin to lightning adapter. But suddenly yesterday the adapter stopped working. the only thing I can think of was that I plugged in my iphone 5 to iTunes to sync my music, and my PC updated my iTunes to v18.104.22.168. Can anybody offer any help as to how I can get my cable to work again?Thanks,
I dropped my phone into the bath last night and it was working perfectly fine the hole day, I went to put it on charge and now it won't charge or even turn on what do I do
Ever since putting IOS7.0.4 on my iphone 5 64gig it's battery has drained in a tiny amount of time, it shuts down anywhere below 20% , shows it needs a charge, then 5 minutes later allows it's self to be turned on again showing circa 20% battery left, then it dies again & around the cycle we go again.When I moved to IOS7 my battery life was extended, brilliant in fact. I would come home from work with 70-80% batter left, now it's always sub 30% and dies before 9pm 1 search on twitter or Google shows many users with the same experience from the same update - apple you should give an option to revert software updates so when we get an issue we can back track, the price of the product it premium, where is the premium service?
my iphone 5 (ios 7.0.4) died suddenly and i searched for solution and found many but the problem is my power button is broken and not working , i even pluged my iphone in charge for 3H but nothing happened...what can i do?
Hi, im buying the iphone 5s in Switzerland soon, but im concerned about the charger...I live in Panama; I have the normal usb Adapter to plug the iphone, but in europe, the adapter has round aluminum heads instead of the flat ones that are known in America & the voltages are different (America is 220v and i dont remember europe)but my question is Can i charge the iphone i buy in switzerland with the Adapter i have in Panama? or i need to buy an electricity transformer?if i plug it in with the Adapter from america(when i get back from switzerland) will it damage the iphone because of the voltage or the iphone could use worldwide voltages? Thank you!
I shut my phone off and plug it in to charge. After a minute or 2 it turns back on by itself. Anyone have this? is it supposed to do this?
I can not charge my iphone 5 anymore, not via plugin nor via USB any advise?
I have multiple issues with my iphone 1. Sleep button is not working. 2. My battery is working fine, but when the charge become 30% or less, the iphone just die and when I put it back on charger, it turn on at about 30% (it usually happens when I use 3G or LTE while the charge is 30% or less) 3.sometimes while texting, I hear the screen clicking ( I don't know why and what is exactly clicking) So I need to know how much would it cost me to repair the phone and the cost to replace it. As I said before, my phone is out of warranty and it is locked to fido. Please help me.
Mine is now dead and won't charge, turn on, or anything. I have tried to start it in recovery mode...nothing.
iphone 5c looses battery charge within 3-4 hoursback light does not go off (is this why I lose battery charge
I've had my i5 for over a year now. I received a lightning cord with the phone and bought a second (for backup) and now both are telling me there are compatiblity issues. My iHome, which I usually use to charge my phone at night (via it's lightning docking station) is doing the same. It would seem an update brought this on. I could reset my phone, but I don't want to lose/re-set up everything. I can't be the only one
My silent switch on my I phone 4s isn't working does anybody know how much apple charge to fix in store
The phone is just over a year old and I charge it every night. I also close all apps prior to charging. I am not able to charge my phone and have tried plugging it in to both my computer and an electrical outlet. Thoughts?
Since the latest IOS7 update, I can no longer charge my phone in the car. It worked until then. I thought it was the generic cable I was using (as I get en error message on the phone saying the "This cable or accessory is not certified and may not work reliably with this iphone" (also only started showing after installing IOS7). When I plug the phone into the car charger I don't even get that error. The charger is still working fine as it works for other items. I even grabbed my apple authentic cable and still no luck. I can't have a phone I can't recharge away from home. Anyone have a solution to this?
I purchased my iphone 5 last year december from online apple store in Dubai. Currently facing multiple issues- Volume and Sleep/wake buttons not working from last 2 months- Battery performance is far below par hardly work 4-5 hours. Sometimes turn off at 40% and when put on charge give me 20% of battery.- iphone screen is coming out from frame at left (near volume button, i doubt its due to expanded battery putting pressure on screen) Now i didnt found any service for iphone in Dubai as per Apple website. I am currently residing in Pakistan but can send phone to Dubai for repair. Can anyone tell me which problems will be fixed in warrantly free of cost and which i need to pay for. Anyone who can guide me for apple repair services in dubai.
I use the Battery Saver App by KS Mobile, for charging my iphone. I can not seem to get a definitive answer as toif a charging app is really necessary. Also, there is a tab on the Battery Saver App to accelerate the phone, and I have used this. Can this possibly damage the memory of battery? If no charging app is used, how would a person know when the phone has reached a full charge, and not overcharging? thanks
my iphone has turned off and it wont turn back on.i have tired charging it but it not switching on,i have tried holding the off / on button b ut still no luck. #help
I tried a wall plug in and computer plug in. I even put my phone into recovery mode and tried again. No dice. Someone help me please!
My native camera crashes my phone (on 2nd or 3rd picture). Entire camera shuts down until it is plugged into charge. Battery shows instantly drained right before the phone goes black. When plugged in, phone wakes up with battery showing charged as it was before event. Any clues?
When I plug it to the charger, it really gets hot and will not come back on. I have tried everything that I can think of.
when I charge it, it will just show you the apple logo and then turn off agian.
Is it actually okay to unplug my cable around 70/80%? Or do I need 100% everytime I charge
So this past few days my phone battery percentage is acting weird like stuck. My battery percentage shows 51% for 2 hours, so I force open it (home&sleep button) then the battery shows 12% a few minutes then the screen gets glitchy and it restarting itself again and the battery shows 3% !! It keeps restarting itself for 5-6 times and the battery also changed. Today my battery shows 3% even when I charged for an hour it still won't increase/decrease so I decided not to charge jd just use it until the phone suddenly dies (maybe the battery is died) then I connect it to charger and the phone turn on itself showing the battery at 1% And it charges for 10 minutes and the battery stays at 1% so I force close again (home & sleep button) and it shows 100% so I just left it there to charge when I came back my phone is showing the apple logo for 2 seconds and it turn off and shows the logo again and fade shows the logo and fade. It keeps repeating so many times! When I unplugged it from charger, the phone just completely turn off and won't turn on at all even when I force open it. It only turn on when I plugged the charger and it just show the logo then fade and show again and fade that'so all. I tried to connect to iTunes but itunes doesn't even detect the cable at all as if I haven't plugged any cable to the computer. Now I just plugged my phone to the charger and that logo fading thing is keep repeating for half an hour already Pleaseeeee help me... Anyone?