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Hi, I tried to update 3 apps on iPhone 5 about a week ago. They got 'stuck' while updating, and now are permanently frozen showing a greyed out icon, and saying the status as 'installing.' I have tried everything and need more suggestions.This is what I have tried:Restoring - no changeLogging off iTunes account, pressing home and lock button til apple icon appears, then logging back in - this changes the status to 'waiting' but it's still frozenHolding down icon to delete - it doesn't have cross above these 3 affected appsGone into -> General -> Usage -> then selected each affected app and Deleted them - no changePlugged into PC and synced, then tried removing apps and installing again - the icons aren't removed when I remove, but when I install them again, it does kickstart the icon to change to 'loading', but then it returns to 'installing' and is still frozenAdding a new app/ installing updates for other apps to check to see if iTunes account works - yes they added/ updated fineCalling Apple tech support. The guy was really nice and helpful, but his advice didn't work (as above.) He told me to contact the iTunes account support, and ask them to delete the apps from my purchase history and then try re-installing themContacting the ITunes account support - they emailed me back, and advised me that they checked my download queue and "updates of these three apps are not there." (?) So they gave me the advice to do as above. He also sent me to this link: http://support.apple.com/kb/TS1702 which at the last step says "If you continue to experience the issue, contact the developer of the application for further assistance." Now, my issue is: How the heck do I contact the developer, and will this help, when it seems to clearly be an iPhone problem? Should I give up and take the phone into an Apple store? Any other suggestions will help. Cheers.
Hello, i purchased my iphone 5 about three months ago. I keep it in tip top shape with a top of the line case. Just yesterday my sleep/wake button quit working. It will push down but nothing happens when i do so. Apple's troubleshooting said to turn my phone off then on or to try restarting it. However, I can't do either of these things because the button doesnt work! Do i really have to go all the way to the apple store to get it fixed? And if so will they replace it for free? Thenk you!
iPhone battery is on 41% after 1 hour and 31 minutes usage, and 1 hour and 29 minutes standby. I've followed all of the battery saving tips, my wifi, Bluetooth, mail, siri, push notifications are off. My brightness is down, it's not a hardware problem as its been tested.
Since last monday I'm unable to connect my Iphone 5 to any wifi network, not even the one in my house which I was able last monday when I left.I was on a hotel and couldn't connect.Whne I choose the network on my Iphone and add the password it says incorrect password, do t have this problem whit my other Apple devices just my iphone.
Last week or so, my iPhone 5 stopped connecting to my home wifi. It "sees" the network, and either gets stuck in an endless grey dot loading circle or it even says it is joined. But it still is using Cellular for some reason. My home computer is connecting fine to the wifi. I have an AirPort base connected to a router provided by Cablevision. I've tried restarting everything - airport, router, -- and have restarted network settings. Nothing works. Any ideas would be much appreciated!
My Iphone5 is still getting the apps i download on my new Iphone5how do I stop this?
Hi. I have an Iphone 2g on I.O.S 3.1.3 . For some reason, I cant download any apps in the app store. The link comes up to install but the graphic on the button is partially missing and when i touch it, it just changes colour and wont download. Plz help? thx
i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone is there anything apple could do if i took it to one of their main shops??? Kris (bulzy_23)
Hello, 4 days ago I have replaced my iPhone 4s for problems with sleep button. Now I have an iPhone that gave me the apple, I think is a regenerated ... From 2 days gives me problems to wifi. Suddenly toggle the wifi turns light gray, in practice you can not turn it off it. What do you advise me to do? expect an update or I do it replace?
worked for someone? not for me! address appears wifi, but the button remains gray unavailable. I am very dissatisfied with the apple. The google's coming .... android!
Every time I try to update a app or download one and they are free it says sign in for payment option
Hi everyone! I have an Iphone 5 that was newly "remodeled" for tmobile. I was wondering if there was something wrong with my battery after a recent decline in performance. I am updated to the latest iOS and I recently restored all of my settings on my phone in an attempt to increase battery performance, leaving only wifi on location for weather. With my current usage and standby, do I have something to be concerned about? I know some individuals that have my usage and will have a standby time of over a day. Advice and opinions is very much appreciated.
Ok so here's the deal. At work I barely get one bar on our wireless network, but at home I of course have full signal. At work I turn off the wifi because at that weak of a signal, it takes forever to send email or a picture on my phone. So I switch to the cellular network, and bam it goes fast. But then when I get home I want it on the wifi and keep forgetting to turn it on. So my question is (without Jailbreaking) hasn't someone come up with an app that will set timers for wifi to turn on and off? That seems like one that should have been out in the first year of Apps?
my iphone will not connect to wifi..it sometime will but 99% of the time it will not..i can be sitting right beside my router..my bf iphone and my mothers and my laptop will all connect..what can i do?
I have the Iphone 4SAfter upgrade to IOS 6 (6.02), the wifi buttton is greyed out - no poosibility to use wifi connection ?How to solve that issue ?Best RegardsMarek
Hello Everyone Who loves Apple most I DO Anyway I would like to make this chat about the iPhone 5 like for tips and tricks and stuff like that but first of all... How do you save battey life. I close all the apps in the multitasking bar, turn the brightness down to 50%, turn the weather and stocks widget off, set the nonifications I want to reminde me, and I also, turn off wifi and 3G when not using it but my BATTERY STILL GOES TO QUICKLY! Anyone else have other ideas? If you do please tell me them. Thanks: jaydenlezjunior
I bought an iphone 5 and i drpo damaged it.I bought the iphone in india and can i get and out of warranty replacement for $269 in the US as my mother is flying to the US next week.and will apple give me a replacement iphone free of cost.I HAVE THE APPLE ONE YEAR LIMITED WARRANTY.
Hi, I have a out of warranty iphone 4s after ios updated from 5.0.1 to 6.1.3 , my wifi is grey outI have try to restore as new phone, and update again, same issue happenIs there hardware fauty? thanks, hope will get answer me very soon
I got a new Iphone 5 but I cant find old apps on my Itunes account. Where are they and how do I putthem on my new phone?
i unfortunately purchased an iphone 5 only to find out wifi calling is not in it like most androids, any solutions?? (please don't tell me about skype or other wifi services) I am talking about a phone that just switches and calls out automatically on wifi for tmobile
Hello! I live in Russia and love Apple very much, have many different products and never had any problems with them. And now I decided to buy a new Iphone 5 and wasn't lucky. I bought it on 3.05.2013 in normal shop, then turned out that wi-fi and bluetooth are not working and the phone eats battery very fast. Shop doesn't want take it back, official services don't want to repair it for free, because it was made for USA. I really don't know what to do:( To buy android? Hope you can help me somehow, the best solution for me is to change it. Serial № of the phone: F17KF2E5DTTR; Part №: MD296LL/a; IMEI: 013428008469809. Thanks!
wifi is not working
Hi there ..i have an iPhone 4S, i bought from iraq ( Bagghdad ) and now i leave in france ( Poitiers ) i have with me the box and what's in the box . i bought before 10 months so i didn't complete my first year of garanty, can i change my phone without any paper of garanty ? because i read in thier website" WarrantyEvery iPhone includes 90 days of free telephone technical support and a one-year limited warranty. "so can i change it while am in france ?
I tried all that apple support solutions and still doesn't work.
Since its my second time breaking it will it be free to replace the phone again? ihave apple care+
hi my name is gustavo'm from Argentina. purchased in January 2013 by iphone 5 32gb free. I stopped working unfortunately shutter iphone camera, ie not open. and reestablished factory settings but the problem persists. not to do! please ask for help! desya and thank you very much. greetings from Argentina
I've had my iPhone 5 16 GIG for 2 months. The day after I got it from the store I noticed a annoying rattle. I know that there had been many discussions about this topic, but I was wondering if apple would replace my phone? It does have some damage from my cell phone case but that's it. I've only dropped it twice, would apple replace it for free?
I have no system update setting on my i phone 4 in general settings can sum one help as im new to i phone ??
Hello, Which mode uses most battery when the phone is on standby and on a wifi network and has 2G (EDGE) coverage.. 2G+wifi or just wifi? I believe it is 2G+wifi because when you put your phone to sleep, it turns off wifi leaving push connected through 2G which consumes very low power. If I have only wifi enabled, the phone can't turn off wifi otherwise it'd lose the push connection. Thanks.
I have an older iphone 4s in hand with iOS 5 on it. I know that the current iOS is 6.1.4. Still, on my laptop is an older 6.1.2 iOS in iTunes since my last download. Is it possible for me to choose to upgrade to the older iOS, instead forcing to download the latest software? It is true that Apple always forced us to be on the latest iOS software? Thank you in advance for any intelligent inputs and thoughts.
I have my father-in-law's iPhone (an iPhone 4 running iOS 6.1.3), and my personal iPhone (an iPhone 5 running iOS 6.0) connected to the same iCloud account. Is there any way to separate the two so that apps I purchase on my personal iPhone don't download to his?
Okay, so I wanted to install vine (an app) but I can't. The reason why is because the free button (the app is free) is faded out so I can't download it. I tries so many different things but still I can't install certain apps. When I try to click on the button nothing happens. Because its faded so I can't use it.
My Iphone 5 will not connect to my home network
iPhone 4s wifi problem, After using the device of 7 month. wifi is not working. BEFORE WAS WORKING FINE and now wifi is not able to identify. I tried all the possibilities to fix the wifi, such as resetting network, restart the phone, restore from iTune and setup as new phone, but the problem remain same. turning on the wifi can't recognise any network. any other idiea to fix the wifi of iPhone. Thanks
I have just started to update the latest iOS 6.1.3 and my wifi disconnected and all of my contacts have been deleted. My phone has not updated to ios 6.1.3 as wifi stopped working. I have never backed up on iTunes on a computer, I always download everything directly from wifi onto my iPhone. Can I get my contacts back? If I can, how? Please help!!
i have dlink dsl-2750u wifi modem and the internet works on my laptop but when i connect my iphone to the wifi network it gets connected but the webpages do not open in my phone can anybody please help me out its very urgent!
My phone is not download new update 6.1.4 software
can we get apple to make a fix to download that would enable the bluetooth file sharing with any deivce? i would like to to stay with Apple iphone but if they dont improve the lack of features.. i will move on and I know im not the only person to think like this. regardsgavin_p
Hey i just got my iPhone 5.All my music copied over no problem. I do not have wifi at home so i downloaded a bunch of apps/games using the Itunes store and now everytime i try and Sync/Apply it to the iphone it says up the top prepairing to sync... -> all the proceses as if its finished. Then nothing happends to the Iphone... Help
Ok, so I got a iphone that my mom used for a day or two and set the Apple ID on. I changed the Apple ID, and it says so, but when I try to download the app it says her Apple ID, and not mine.
I have an iPhone 3g and my wifi wasn't working at all! The wifi button wasn't working like I couldn't press it at all, so my brother told me to erase my iPhone. I backed it up and erased my iPhone, it didn't work so he told me to jailbreak it because he thought maybe since my iPhone was originally jailbroken it might just need it to be jailbroken again. I did that and when I looked at it again ALL apps were gone! There were no settings, safari, or app store nothing, it was just a blank page! (A blank page with, oddly enough, my same wallpaper still) When I tried to search up things on the iPhone it was found, but it said it was not loaded at all. Help anyone??
My iphone 4s no longer allows me to connect to any wifi connections. The option is greyed out and wont let me do anything to it. I have tried restarting and resetting the network connections and all settings but this has not worked. The wifi came back briefly randomly at one or two points but could not find any wifi networks. I have read on the internet it is probably a hardware problem so I will be taking it back to apple next week. Just wondered if anyone had any further ideas about the problems?
as i connect my iphone with itunes, it is not showing IMEI NUMBER? also it is not showing wifi or sim service. can you help me to solve this problem?
I dont have the money to buy another iPhone for the coming years. So Id like to know if i can download the dutch version of siri whenever it comes out to my older iPhone (cause the one i want to buy is a 4s 16gb)? thnx for the respond!
network problem in iphone4 while using wifi
The thing is that i've been trying to use my iPhone 4S as master transmiter of GPS signals and accelerometer data for my ipad mini to use an app called air navigation pro, the deal is that when i try to pair my devices vía bluetooth they just seem not to recognize each other, the only way i can get them to work is by using personal hotspot or share internet option vía bluetooth, but thats the only way.I've heard theres a bug related to that, that our friends in cupertino just ignored when they updated IOS, Anyone can help me?, does Anyone has Any info about this, or maybe a solution.By the way since this may be due to my IOS instaled in my iPhone my devices are:-Ipad mini wifi only IOS 6.1.3-iPhone 4s IOS 6.1.3Thanks in advance for Any info proportioned
FIX MY BATTERY!!!!!! I had wifi location services off, LTE , everything, didnt listen to music., had it in my pocket at work and it drained to 64 % with me doing NOTHING to it. I used to beOK with the whole battery dra. in talk cause it didnt happen to me. NOW ITS AWFUL!!!!! IPHONE5......LATEST UPDATE HORRIBLE BATTERY LIFE!!!!!!!!!!!
Is there anything that can be done short of deleting one account and recreating it elsewhere?
I'm trying to download a game onto my iPhone from the App Store. The app's information in the store says that it is 974MB. I have 2.2GB available on my phone, according to usage, but it still won't download. Help?