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When I try to contact Apple, I get no help. Can someone help me?
HI... I tried to restore and update my phone software, itunes downloaded the software and it automatically updated the phone's it. Now during the initial configuration of the phone, it says that the software cannot be registered at the moment and tells me to contact the customer care. My phone is not even starting up now. Please help me resolve this problem
I deleted Safari icon by mistake and cannot find it on my iphone screen. When I click on any web url, it opens up in Safari but I cannot see Safari icon on my phone screen. Please tell me how can I reinstall Safari icon on my screen again. Thanks & Rgds, S. Prakash
trying to reset my iphone4 and it keeps coming up with activation request could not be completed. if the problem persists, please contact customer care . so please help me to reset and get my iphone 4 back up and running thank you
When I recorded something using photo Theater Lite and connected my iphone to mac laptop, the video didn't show up with the rest of the pictures and videos, how can i find the videos I took?
hey i bought an iphone 4 orange uk locked.. i conacted orange uk to unlock my phone ... they said ur phone is removed from our network,but my phone says invalid sim .. and my phones status is wild card activated... plz help me now what should i do>>> waiting for your kind reply thanks apple team
For about 6 weeks now, a lot of the time when I send a photo via iMessage it always comes back as "not delivered" but the recipient actually gets it. This is extremely annoying and has only been doing it recently. Anybody else experiencing the same thing and/or have a fix for this?
Have G4, downloaded photos and videos to Windows 7 Ultimate PC. Photos and videos showed up in an iPod photo Cache file with a photo Database and .ithmb files. I am looking for a "reliable" .ithmb converter to jpg, and likewise for the video format. TY:)
Hi, I am hoping someone can help me as my wife's iphone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iphone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iphone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iphone and images previously uploaded from the laptop. Cheers Chipontheroad
Hi, I am using iphone5 black colour. When i use camera after evening i am getting problem like some bright colour coming frequentaly on the screen so i can see actual image so i cant click that photo.
everytime i take a photo, it looks shady, likes there's fog in the pic
everytime i take a photo it looks shady, like its fog in the pic
Hi, I'm having problem on buying in-app-purchase of Gems in Clash of Clans app Error hit Your purchase could not be completedFor assitance, contact iTunes Support at www.apple.com/support/itunes/ww/. Kindly assist Thanks
In my notes, everytime I edit a note, this notification pops up as "Quota - Quota limit reached." and then deletes the current note I'm editing. This is rather frustrating, because I do have some important notes and everytime I go to use it they get deleted after this notification pops up. I did go through my notes and delete a bunch, but there are less that 15 notes and as you can see in the photo this account has 3 and I've definitely had way more in the past. Does the Quota extend to other applications as well?Thanks for the input!
My iphone has been disabled, it is saying to contact to iTunes. However, when i do connect it, it says that I need to unlock the passcode, which I can't. Do you have any ideas how I can unlock it please? Thanks
Hello! I have an iphone 4s. Some time ago, I deleted some persons out of my contact listand and also the messages in my inbox. But when I slide to the right (search screen) , I can still find their names and the first sentence of the message. Can I delete this? Thank you so much for helping !
I recently had my 4S replaced after my previous one had water damage. It was working fine at first but suddenly, whenever I take photos with my phone, they're not saving to my camera roll. I don't think it's a question memory space as I only have 1 photo on my camera roll.
i buy iphone 5 from t-mobile and i paid full why t-mobile not unlock my iphone 5 T-Mobile Sim Unlock Request Sim Unlock Reference: 5828320 IMEI: 013428006907719Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, this subscriber is not eligible to receive the unlock code at this time. In order to be eligible, the subscriber must complete the buyer's remorse period for their upgrade. Please submit a new request 14 days after this subscriber completed their upgrad
How do I print my contact list from my phone
do all = as before. contact center = 236 euro for changing device. good solution
My iphone 5 has a badly cracked display. As I'm out of the UK at the moment, I took it for a Genius Bar appointment in the USA. They told me it wasn't possible to get a replacement from them, and I would need to contact Apple in the UK to find out if I could get a replacement shipped to me. Before I spend money on expensive international phone calls, does anyone know if it's possible to do this? Are there any other ways I can get my screen fixed or phone replaced while I'm out of the UK?
Hello everyone! I've got a problem with my iphone 4S and I hope someone here can give me a hint on how to fix this... Last year in March I was on vacation in Las Vegas (I live in Austria/Europe) and bought a new unlocked iphone 4S GSM in the Apple Store in the Forum Shops in Las Vegas including AppleCare+ (I just learned that iPhones can only be serviced in the Country where they are bought - my bad). Lately I was browsing through my Apple support profile and noticed that my iphone was not registered there. So I tried to enter the serial number of the device and got this message:We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us. I knew this could not be true so I called Apple Care here in Austria and first I was told that - according to its serial number - my iphone has been replaced, and that it never should have been sold. I also was told that I have no chance of getting any service for this device despite the Care Protection Plan because the device is invalid due to its status as "replaced". And last but not least I was told that I could never receive any service for this device because American devices cannot be repaired in Europe (I was not aware of this fact and would have expected the salesperson in the Apple Store to tell me because I definitely told him that I am from Austria). Meanwhile I wrote an email to the store where I bought the iphone from but it's two days now and I have not received an answer (or any indication that my email was received) yet. Is there anything I can do? Yours,Michael
Hi there, Im scott, I dont own an iphone so know nothing whatsoever about them. this is our issue pls help : My sister purchased an iphone 4 from a woman at her work. Her husband upgraded to iphone 5 so sold his old one to my sister. My sister currently has a blackberry on contract to virgin media here in England. She took her BB along with her new iphhone to a local phone shop They cut her simcard down to size and put it into the iphone. When we turned it on we got this message 'only compatible sim cards from a support carrier....... ' I called our current contract to exdplain what we were intending to do and swap settings from a blackberry to her new iphone... they said we needed to contact the original service provider... here lies our issue. My sister works as a nurse.. she called her collgue to explain all this and ask what network he was on. She doesnot kno and her husband isnt home for another cpl weeks he is military. My sister doesnt want to wait a few weeks to use her new phone. Is there anyway to unlock and activate this phone giving all the detials of the phone and confirmation from his wife regarding the new user ? Ive read on the internet about jailbraking and all that nonsense.. but i dont want to damage the phone.. It isnt stolen isnt lost sureley i dont have to 'hack' into a perfectly legitimate phone to use do i? My sister simply wants it to work with her contracted sim .. with the benifits and features iphone offers. Please can someone help... model a1332
Hello I need to get in contact with repersentative
I am tired of my iphone 4S already after suffering through issues upon issues with the device. My screen is having issues now where at a moment's chance it goes dim. I have to reset the device to get the brightness back to normal. I've tried restoring without any luck of this resolving. Another gripe I have is that I'm continuing to have issues with apps like Mail, Safari, and other Apple installed apps just continuously force closing. I've been sending emails back and forth on my iphone only to have Mail force close and I lose everything in my message. The phone acts sluggish and performs worse than previous 4S devices I've owned. I've had issues upon issues across multiple iphone 4S devices. The device I have currently is my 5th iphone 4S and even tho its less than a few months old after it was sent to me after multiple filler iPhones of refurb models from the store, I continue to experience issues that make me use my iphone less and less as it becomes more unreliable with the crashes and multiple restores. My closest store is not within close distance so that's made owning an iphone with issues difficult as not every thread on the communities forum touch on half the problems I continue to have. Thankfully at least Siri knows where I'm located compared to my other devices where she always thought I was in Pittsburgh where I picked the phone up at my nearest store over an hour and a half away. Now everything just seems to be more of a deficiency with iOS and the hardware than anything. Obviously there must be something wrong with the latest stocks of 4S devices if my issues are continuing. When I restore I'm always setting up as a new device. I'm never downloading or redownloading anything from my Mac or PC. Everything is just redownloading apps from iCloud within the App Store and having a ton of missing photos in my photo stream. I just don't understand what is wrong with my iphone. I never experienced these kind of issues with my iphone 3GS so its hard to swallow how terrible the 4S has performed with every single device I keep getting. I'm at a loss on what I can do. Does anyone have any tips I should try that Apple hasn't provided me with to fix or at least band-aid the issue long enough till I can upgrade with my carrier?
Ever since I updated my iphone 4 (GSM) to ios 6.1.3 i have been unable to 'text' people in my contact list. - I can only text new numbers that aren't in my contact list? (Even if i try and type my friends number, instead of selecting their name, i am still unable to text them - it comes up with ERROR) I can only send imessages, successfully, to people in my contacts list. Please HELP! Thanks in advance.
My photo editing app requires access to my photos and so I go to privacy settings but the app is not listed at all. I have even gone into Restrictions but it wasnt there either!
i get so many fake sms and its really disturbing me anymore. i do Not want get sms from anyone or company if they are not on my contact list. is it possible? i want get sms from only my contact list and block other numbers. Thanks
Hi, I have an iphone 4S with wifi button grayed out similar to the case here http://support.apple.com/kb/TS1559andhttps://discussions.apple.com/thread/4638071?start=0&tstart=0 I already performed a network reset, reset to factory setting and updated eveything via itunes. I know that its most likely a hardward issue as stated in the forum. Now here is the problem. I bought the iphone from a local (philippines) online reseller http://lazada.com.ph. Lazada would only give the the apple 1-800-1441-0234 number and will not accept any repairs and service. I would never purchase anything from lazada specially electronics because of how they handled my case. Absolutely no support and repair /service channels for iphones bought from them. As per lazadas advice, I called the 1800 number and was again adviced to call the local carriers. I was adviced by the apple chat support to contact my local carriers. Local carriers like smart and globe would only accept repairs and service for iphones bought from them. I visited several local apple reseller stores and they decline to render service because the unit was not bought from them. I cant seem to get technical support and have the iphone checked by an authorized service center. What and where is the proper channel for me to get support and have the unit repaired or replaced? Thank you in advance.
My camera and photo app on my iphone 4 keep crashing! I've deleted all photo's, force quit the two app's and restored my phone..but nothing has worked. Any suggestions would be helpful.
I just updated my iphone 5 to the 6.1.4 update and after all the apps and music was restored onto my phone, i went to my photos and there was none! They were all gone! the only thing there was 35 photos on my photo stream, and i originally had over 100 on my photo stream. Either way, my photos and video are gone and I have no idea where they went or how to get them back. And I never downloaded pics/videos from my phone to my computer so I don't have them anywhere. Any help is appreciated!
I'm tying to buy some lives for candy crush saga but they told me to contact u guys
Hey everyone I have been holding back from updating my iOS on my iphone 4s (I know - not a smart move) I am currently still on 5.1.1 and trying to update to 6.1.3 (finally) from the phone itself (not via iTunes) I am trying to downlaod and install the update using Wi-Fi connectivity, but it just wouldn't let me? Kept saying An Error occured while downloading... It didn't give me any error code or any other explanation. It just simply won't update I know it was silly of me to begin with for not updating for so long, but I don't understand why my phone is rejecting the update? If this is even what is happening.. Also I sent my iMac for repair recently, came back with a Lion (which was what I had on there previously anyway) but it wasn't updated? So I couldn't just open iTunes and restore all my contacts.. AND I am still currently in the process of downloading the updates - but something always happens as well, an error occured that I have to re-download the update, internet drops on and off, etc. -- The reason I wanted to update was (this is a whole separate problem) my 4s kept crashing the apps, not doing anything out of ordinary - it just crashes everytime i start or a open an app. So I would hard reset my phone (turning it off and on again) and then I would find all my contacts gone. No other entries are gone, just my contact names! All messages and calendar entries are all still there - just no contact names in my address book. ***? After sleuthing here and there, and found no real solution to this problem. I decided to update my iOS because one of the discussion thread I found told me to try that. Heck, why not. SO I tried uploading and this is where I end up.. Does ANYONE have any idea what the **** is going on? Does anyone else out tehre have the same problem? Surely this is not just me!!
I have an iphone 4 8gb and it seems that everytime I try to download an app/song or try to take a photo/video it is constantly telling me there's no more space left on my iphone. The content of my iphone is: 1.40 GB's of music, 761.1 MB of photos, 779.6 MB of apps, and 3.39 GB's of other. I don't know how to get rid of the "other" part that takes up half my storage. If anyone has some helpful ways to get rid of the other storage without losing all my data (pics, music, apps, messages, etc) let me know!
Hi, I recently brought an iphone 4, when I went to use the cellular internet on it, it won't work. One of the friends at work suggested that I try my personal hotspot, which I did. It told me "if you wish to set up hotspot, contact Vodafone Au" which is silly as I know I have a data pack as I am still paying for it.. HELP.
Everytime i try to log in to the app store I get a msg saying that "FOR ASSISTANCE, contact ITUNES SUPPORT WWW... ETC. Won't let me get any further than that. what do i do?
My third attempt to fix my iphone 4s. I've gone through two phones calls, three associates, and one Tech. support supervisor. The only thing said to me was "I cant do anything". I've explained my problem, as thorough as possible but the only option was to purchase a replacment for $200. I've restored my phone multiple times with zero effect, each with a clean restoration of iOS 6.1.3. If there is a solution to this problem I will greatly appreciate it. (Latest panic.plist report) Incident Identifier: 8156D0E9-A0F8-4AC2-8762-C6B2C0937645CrashReporter Key: 1d8179e7464801cf156363078309b8f456a20ed2Hardware Model: iPhone4,1Date/Time: 2013-04-30 08:47:57.042 -0700OS Version: iOS 6.1.3 (10B329) panic(cpu 1 caller 0x9d1a6397): "i2c1::_checkBusStatus XIP is still set (SDA is probably stuck low); last read status 02010100 xfer 00000000 fifo 00000000 "Debugger message: panicOS version: Not set yetKernel version: Darwin Kernel Version 13.0.0: Wed Feb 13 21:37:19 PST 2013; root:xnu-2126.96.36.199.2~1/RELEASE_ARM_S5L8940XiBoot version: iBoot-1537.9.55secure boot?: YESPaniclog version: 1Kernel slide: 0x000000001ca00000Kernel text base: 0x9ca01000Epoch Time: sec usec Boot : 0x00000000 0x00000000 Sleep : 0x00000000 0x00000000 Wake : 0x00000000 0x00000000 Calendar: 0x00000006 0x000266b5 Task 0x80058c20: 3587 pages, 97 threads: pid 0: kernel_task thread 0x80071b00 kernel backtrace: 8f4e3d68 lr: 0x9ca884d1 fp: 0x8f4e3d98 lr: 0x9ca88d6d fp: 0x8f4e3dc4 lr: 0x9ca17ca7 fp: 0x8f4e3ddc lr: 0x9d1a6397 fp: 0x8f4e3e1c lr: 0x9d1a60a3 fp: 0x8f4e3e40 lr: 0x9d1a5eb9 fp: 0x8f4e3e60 lr: 0x9cdc4255 fp: 0x8f4e3e70 lr: 0x9cdc4167 fp: 0x8f4e3e84 lr: 0x9cc5792f fp: 0x8f4e3eac lr: 0x9cdc48e5 fp: 0x8f4e3ee4 lr: 0x9d6be3b5 fp: 0x8f4e3ef8 lr: 0x9d6bed97 fp: 0x8f4e3f10 lr: 0x9cc47e37 fp: 0x8f4e3f60 lr: 0x9cc48a79 fp: 0x8f4e3f88 lr: 0x9cc4884b fp: 0x8f4e3fa8 lr: 0x9ca8655c fp: 0x00000000
my iphone 4 is locked on carrier Etisalat Egypt the contract is over from 18 months and called them to unlock it but they told me that to contact apple directly so i want to unlock it is there any support please?
Dear sir As i have purchase ipnone5 from singapore on nov.2012 but now i have problem with phone is that it is getting very hot while talking, battery drain within 4,5 hoursi have to recharge it twice or thrice in a day,as now i am in india, here service centre in india not helping, so pls.take me out of this problem, where to go or whome to contact in india,my phone imei no. **** serial no. F1*******TWDwaiting for your kind reply thanks with Regards, Amarjeet singh c-177, Gobind nagar,Race courseDehradun (uk)India <Personal Information Edited By Host>
So my friend sent me 3 images they had taken on their phone, 2 came as jpgs but one came as a .png image. I was skeptical as they were different formats. Is this even possible and if not how could an image be a .png ? read somewhere this could be a screenshot/grab but when i tried that myself to emailed to self through gmail app it still appreared as a jpg the email also came from someone using gmail Thanks in advance
HOW TO DELETE PHOTOS FROM photo LIBRARY
I smashed my iphone 5 screen today, I don't know how to go about replacing it. I'm on contract, so does that mean I have to call my provider and replace my phone/screen through them? Or do I contact apple directly? I've seent that people have booked appointments at local Apple shops...
There is not another solution. If the phone shows offline, then the battery has died, someone picked it up and turned it off, or removed the SIM, or has restored the device. Also, if you contact your carrier and have them suspend the service, that will render Find My iphone useless.
Hi apple team, I was charged twice for the same apps that i have downloaded. The receipt number is 214051770706 and 21405177070. My contact number is 91783805. Please advise me. Thank u
Even the ones that 'disappear' from photo stream because it violated the 1,000 photo limit?
hi, please kindly help me activate my iphone.... its says here.. Your iphone could not be activated because the activation server is temporarily unavailable. Try connecting your iphone to iTunes to activate it, or try again in a couple of minutes. If this problem persists, contact Apple Support at apple.com/support i just update the ios and reset it to factory settings. and then this is what happened
Please help. I've just returned from overseas having taken a lot of photos on my new iphone 5. I've stupidly moved to upgrade the software on the device without saving these. Now the phone is promoting me to plug into iTunes and when I do it says the phone is detected in recovery mode and has to be restored. Is there any way I can get to these images without losing them?! :( I think I have additional storage however can't be sure images were selected to back up.
i couldn't buy gems in reign of dragons. They said i need to contact apple support. on the first time when i purchase, they said i have insufficient amount, then i tried to buy a cheaper gems, and it's said contact apple support. please help.
Anything helps !