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I contacted orange UK and they said that this iPhone4 is ready to be unlocked, but they can't unlock the phone because I am not the original contract owner. Why can't Apple unlock this phone, because the original owner doesn't care and has sold it? As far as I understand, I am one of at least 3 owners for this phone. I guess there could be more. I just wanted to have a normal iPhone, why can't Apple help on this issue? I have previously had many apple products, this is the first one I bought used adn just wanted to restore it to normal. Another thing is that 3rd party services can unlock it for 200$. What is that they do to unlock it? Why can't apple make a small comission for unlcoking iPhones instead. People find ways to cheat and ripoff people who doesn't deserve to pay extra for the phone they bought. Here is my iPhones description: IMEI: XXXXXXXXXXXXXXXSerial Number: XXXXXXXXXXXPart Description: IPHONE 4 16GB BLACK Product Version: 6.0.1 Coverage Status: Out of Warranty Coverage End Date: First Unbrick Date: 29/03/11 Last Unbrick Date: 10/04/11 CTN: 7580088512 Next Tether Activation Policy Description: UK TMobile orange. Lock Status: Locked
bought the iphone 4 from my friend, he said when it was updated to 6.1.3 it wont register my orange/tmobile EE sims i rang apple and gave imei and its not blocked. anyone help please? im not sure what to do
hey i bought an iphone 4 orange uk locked.. i conacted orange uk to unlock my phone ... they said ur phone is removed from our network,but my phone says invalid sim .. and my phones status is wild card activated... plz help me now what should i do>>> waiting for your kind reply thanks apple team
Hi, I have an iPhone 5. Sometimes I use the MobileVOIP app for Voip calls. After the 6.1.4 update the application does not send the audio to the speaker (both call speaker and external speaker). It seems that the application recognize the earphones also without plugging them or it is not able to reach the internal speaker. The application works good with earphones. Also trying with skype, they don't work. Since the update focused on audio-problems, are there settings to solve this problem? Do any of you have the same problem? Thank You Roberto
i have bought a reconditioned Iphone 4 in Japan, when returning to my country i was told by my cellular provider (orange) that it's locked, thhey further said that apple can provide me with an unlocking code, is this true? how do I unlock it?
i just brought the second hand i phone 4 form my brother ... but i updet my phone to latest firmware 6.1.3 ,but after updet when i call to someone the mike and speaker d'nt work .it also not work on speaker mode but whenever i call from viber and from skype its works fine ...will Pls can some body help me..what is the problam ..is this is a software problam or a hardware ..if its a hardware problam where i sh'd go...
I've bought an iphone 4 on ebay. it's locked to orange UK, i'm life at indonesia. how to make it work at indonesia?
how can i unlock my iphone 5 from orange?
i have brought a iphone4 from my brother-in-law and i have been trying to open it from orange so i can use it on o2 and so far it has takem them 23 days and i still have had nothing from them to help me,i was wondering what to do now, please can you help me ????
Hi! I recently upgraded to iphone 5 with orange and had just got myself a 24month contract but after a couple of weeks, the worst happend - I managed to drop my lovely new phone down the toilet! Anyway long story short, I am going to order a new iphone 5 online with Apple and it will be unlocked.What I'd like to know is will there be any problem putting my orange contract sim in an unlocked iphone 5? I don't want to fork out for the phone and then find out my sim won't work. `My contract and sim is for iphone 5 so I'm guessing it won't be a problem, but thought i'd just check anyway. Thanks in advance for any answers!
hello everyone i just got my mothers old Iphone 4s(believe it is a 4s rather then just a 4) and i called into orange (UK carrier) and i got the sim i called an activated it all fine put sim in phone try to activate the phone, and it won't let me keeps telling me my sim is invalid anyone know how to fix this, they did say that i would get texts about the sim over the next 12 hours and it would take a little time for it change from my old phone but my old phone is already saying no service which means it's been transfered over
I'm staying in oman . On my iPhone 4S skype is installed . But not getting to log in. Always shows that check network setting . ? What to do? Also while using 3G network battery backup is not more then 2.5 hr. battery has problem ??
hello.I buy from an unknown person an iPhone 4 16Gb initially told me that it is"neverlock". When the phone came to me,I found that he is locked in orange Spain carrier.I want to know if it's possible to unlock him. forum in orange received no respons
I have brought an iPhone 5 and did a sim swap with my orange contract (EE) since putting the sim in I can only use my 3G, iMessage and apple ID...can't send or receive calls or txt, what can I do?? I'm running on ios 6.1.3.
Hi! I hear nothing but noise and whistling using skype in speakerphone mode. People who talk to me also reporting same problem. Theу say that only hissing is going from my side.Where is the problem?
I'm only recieving about 10% of the normal notifications from my favorite apps... skype: never unless I'm using the phoneWhatsapp: only when the phone is idle for long periods of timeTwitter's notifications haven't worked until I set foot in Italy this past weekend. The moment I crossed the border, it all started working. Nothing has changed other than I am studying in Europe instead of the USA. Are there any things I can check in iOS before hunting down the developers of the apps? iOS 6.1.3 on an iPhone 4S
When I try for download skype and Facebook I can't download soPlease upgrade my ifone 4 to iOS 6.1.2
My snap chat, mail,skype, photos, phone, message and even settings crash about 5 seconds after I click on them!! Please help find a solution!
I just speak with one of you colleague, I buy a iPhone 5 from O2 and I give a present to my mum, she is leaving in Romania and she try to use in orange network in Romania, and is not working, you colleague sent me a mail how she need to do it on iTunes etc, she try to follow all the steps from e-mail but is coming a lock apple on iTunes , I don't know what to do, maybe you can help me
I was using my iphone 4 and was on an app, then out of nowhere the screen turns to a light orange and blueish white stripped screen, i cant turn it off and it doesnt charge or connect to my computer. what do i do??
Iphone 5 - No Service & WIFI keeps dropping I recently upgraded from an Iphone 4 to a 5 and since then I am having a nightmare with connectivity. My phone constantly says No Service or doesn’t pick up WIFI in places my old phone worked absolutely fine. I am with the same company, orange, so it isn’t a change to service provider. I know the phone is at fault as I commute the same way every day etc and never had this issue before. Any ideas? orange (bandits!) won’t speak to me as it is outwith the 14 days cooling off period!
I have an iPhone 4s.. I my phone started freezing when I picked a phone call then shutdown. Now I didn't update my latest iOS... Now my phone is restarting repeatedly.... - green screen with lines-plaid looking screen-finger print looking screen-blue screen-orange screen-vertical blue, gray, black (vertical lines)
I have iPhone 3G 8Gb with iOs 4.2.1 how can i download skype,viber,temple run of old version??? where do i get these apps for my iPhone
Hello I recent recieved one iphone 4 from one friend in France, but was sim lock, so i tried to contact the company operator. I explain the situation that i didnt had the number, or the original name from the buyer. In reply from them:"Bonjour Monsieur Breda, Vous souhaitez déverrouiller un mobile orange d'occasion. Je vous informe qu'orange mobile est en mesure de débloquer le mobile sous certaines conditions : - qu'il puisse identifier le client par son numéro de ligne orange, - que la carte SIM orange ait été activée au moins un mois après son achat, - et surtout que vous soyez le propriétaire d'origine du mobile. Si votre situation ne répond pas à ces conditions, l'opérateur n'est pas en mesure de vous fournir le code de déblocage du mobile. Ainsi, si vous avez acquis le mobile auprès d'un tiers, seul ce dernier est habilité à en obtenir le code de déblocage auprès d'orange. De ce fait, si vous n'avez pas la possibilité de vous mettre en contact avec le propriétaire d'origine du mobile, votre seul recours est de le faire débloquer par vos propres moyens. Je vous remercie de votre visite, Monsieur Breda, et je reste à votre disposition pour toute précision." so are you guys promotion piracy ?? What can i do to unlock?? since my network doesn't unlock the device...
Sometime around the Feb 8, I suddenly lost capability to access the internet thru the Virgin/Sprint 3g network and Safari. Wifi works fine, as well as phone and text. Have contacted Virgin multiple times with no result. Spent 3 hours in Apple store, who gave me a new 4s but it has the same problem. Have tried every solution seen on the net, including soft & hard reboots, toggling Airplane mode, and network reset. I have not yet done a factory reset, holding that as a last resort. Odd thing is that some apps do work on 3g: Phone, Messages, Google Maps, Translator, Game Center, skype, Clock, Xfinity TV, iCloud, and Opera Mini. What doesn't work are: Safari, Weather Channel, Xfinity Mobile, Google, Chrome, Dictionary, Stocks, Apple App & iTunes Store, Movie Night, Gas Buddy, White Pages, Apple Maps, Google Earth, and many more. The odd thing is that I can access Google through Opera Mini, and that works fine. I left the Apple Store convinced that the problem lay with Virgin Wireless, but after a lot of online investigation, I am beginning to think that it may be an iPhone problem. Is there anybody out there who can make some sense of what works and what doesn't and diagnose this problem so I can get the phone working back to where it is supposed to?
Is anyone able to get LTE on an iphone 5 in orange County?
I got this Iphone 5 from my bro.The problem am having with it is that it is not compatible with my network in my countryand hence, I haven't been able to use it with our local network because it was locked to only use orange Switzerland network.Below are the details of the phone.Model:A1429FCC ID:BCG-E2599AIC:579C-E2610AIMEI:013349002242705. I will be very grateful if I can be assisted on this particular issue. Thanks in anticipation of your kind response
I bought my Iphone 4 from UK, and it was originally from orange, Spain and, now I am in Pakistan and my iphone is not picking up the pakistan's carrier. Please help me in this regards, it would be highly appreciated.
I'd like to use skype for phone calls and email access through WiFi connection in hotel in Domenican Republic. How to illuminate any RF connection to AT&T in that location and use only WiFi?
i bought the iphone 5 on orange from the carphone warehouse in november 2012.i then had a call from orange asking if i would like to migrate to EE to have 4G services etc.i agreed and my new EE sim arrived in the post stating simply insert your new sim and well do the rest.when i put the new EE sim card in my phone it says sim not valid.iv rang orange and EE alot for the past 5 days now saying to wait up to 48 hours and restore iphone on itunes and it will say congratulations,iphone unlocked.its not working for me and my orange sim says no service and calls from this number are barred.any help is much appreciated as i have no idea what to do next.EE told me i need the iphone unlocking and that apple needs to update my itunes but iv waited alot of 48 hours. thanks for reading ,Ross
How can I have a stronger Facetime session between my Macbook and an iPhone?The calls seem to have a delay/latency. What would improve this? Is 4g the fastest mode available?Would using a cellular data plan work?Would having my own personal hotspot device help?Would skype be a better choice? If so, why?Thanks
i have an iphone 5 locked on orange is there any way apple can change the network on it ???
well anywhere i go , i mean anywhere i go my iphone doesnt find any wifi networks at all , even in my own house. its not my router because everything else is connected to it and works fine but ! one day i went next to my router and my phone actually found my house network ! but i moved to the next room or even 5 feet away and its gone. how do i fix this ? i reset network settings, i did everything possible . i recently got the color of my iphone changed, but i dont think it can be anything inside, well can it? i really dont know where to go from here , if anyone can help PLEASE write back ! or skype me - JMS , thanks
I have been waiting for a code from orange since the 17th of Dec and after 2 seperate requests and £20 paid I was recommended to contact Apple direct to have the phone unlocked. After contacting apple i was advised to attend in store although all through out I have been told that the unlock would be made available through Itunes? Can any one assist?
Here are the instructions they gave me:-------------------------------------------------------------------1)Insert a non-orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)Connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top) 5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iPhone has been unlocked” If using IOS5 this message will not show 9)Follow on screen set up instructions to enable new carrier settings--------------------------------------------------------------------To me they seem a little convoluted so I wanted some help/feedback before I start to do it.
This iphone5 has a bad battery life. Appalling reception quality, and I've checked with other owners across O2, orange, TMobile and Vodafone and the same problems exist. The phone just cuts out in the middle of a call even when showing full reception. Also the phone casing heats up very quickly. Are Apple actually going to do something about this iphone5 or have they given up? They are likely to take Microsoft's crown when it comes to releasing unprepared and not fully tested products to market! Very very very disappointed and frustrated!
The order you placed with ourselves has come back from our supplier as rejected, because you gave the incorrect network. We still had to pay the administration cost of this unlock however, so we are unable to refund you.Your handset is actually locked to Vodafone EgyptAs a goodwill gesture, we would be willing to unlock this for a low amount. Please see our pricelist page to see if we can unlock this network, and then get in touch, and we will inform you of the additional amount. what i do now ?
Even when I know that one of my online contacts has video capability, I cannot make a video call using the skype app on my iPhone5. I do not have the same problem when I use skype on my Windows laptop. Any suggestions will be greatly appreciated.
I bought 5 days ago my first iphone 5 brand new. It works fine, but i found, maybe, 6 or 7 black spots on the top of screen. This happens only in a red or orange colored screen, but i dont like it. im not sure if this could be dead pixels, but i guess they are... could somebody confirm? thanks.
I got an Iphone 4 in the UK on an O2 contract a year ago, i used it for a year and some months and went back home . I unlocked it back home and came back to the UK and still used it with my O2 sim. I went back once again, used it, and this time when i came back andtried to use a different sim in it, even though the phone was unlocked, it said "invalid sim card". first i thought that maybe by restoring to factory settings might help but it didnt. My contract with O2 has been terminated, how can i use my Iphone 4 (not iphone 4S, not iphone 5) with a different , say for instance, orange, sim card. Thank you
please I'm trying to update my ios to 4.3 to be able to install some software like skype and whatsapp but no way so how i can do that ??
I m having iPhone 4 T-mobile OS 4.2.1. It was tied with orange operator in UK. Did apple provide facility to unlock it for India and how much it cost. What the process?? After that OS updating is possible??
i recently purchaced a used iphone4 on orange in the uk and although everything seems to work it will not send or recieve calls and texts or connect to internet,i have spent time resetting it through itunes myself and with an apple technician, iv done all the usual reset network and stuff and the sim works in my other phone. its like the phone has been blocked but it hasnt as iv done all the checks to see if it was stolen or blacklisted.please if anyone can help id b very grateful
My iPhone5 internet has stopped working. I've tried turning off wifi and going to LTE twice... neither work. Tried safari (page won't load), mail (email won't download, skype (everyone offlien), and other apps. Nothing. I've tried normal shut down and rebotted twice. My home computer internet is working fine. What could it be?
Hi, I have an iPhone 5, about 2 and a half months old, white and 32gb on the orange network.The past week or so I've had really bad signal problems. 3g and signal goes in and out all of the time, never stays on. EVERY TIME I make a phonecall, I get about 30 seconds in and I lose my signal and have to restart my phone, which just makes the whole process start again, I'd instantly lose it if I made a phonecall(if I even regained signal after restarting). Text messages off people are coming through all over the place and I can very rarely send any messages myself.It's extremely frustrating to have a phone that I can't even used, I plan on visiting the EE store after work today but is there anything else I can do to fix? I'm fully updated to 6.0.2. Josh *Edit: My wifi is pretty unreliable as well, disconnects just as much as the network carrier settings, it's even more frustrating as I bought this phone as working away from home and wanted to utilise the factime option to contact home.Also when I do have signal, if I don't get the problem of calling and losing signal after 30 seconds, I can have signal but I just get a call failed message
the recording volume gets so low that I can hardly hear myself talking when plugged in an earbuds using the mic of the earbus. It happens in every app, Voicememo, skype,etc, everyting that uses earpods' microphone.But when I plug my earpods into my older iphone, there is not the problem, everything just works fine. So it's definetly not an earphone issue, there must be something wrong within the Iphone 5. Please give me some advice
I noticed that my "other" capacity (orange bar) was at 5.3 GB when looked at in iTunes. I cleaned off many of my apps and data, even going so far as to delete text messages and old voice mail. the "other" remained the same size. I read several blogs which mentioned this problems and said the only solution was to restore the phone. I have done that, and was surprised to find that when it was over the "other" capacity DOUBLED to over 10 GB.I have nothing on my phone at this point except 60 contacts and the basic apps that come with the phone. What is going on?
I recently bought an iPhone 4 from a polish guy and he told me he had bought it for his mum in Poland but because it was too complicated for her to use so decided to sell.I checked it out and it was working normal except I couldn't make any calls in the UK obviously as it was locked to a Polish carrier. On phone details I noticed it said Telenor, but after research I understand there is no Telenor in Poland, rather orange, T.Mobile are the main carriers.Telenor cover Norway, Sweden and Pakistan.I then decided to restore(stupidly) using a T.Mobile SIM card but unfortunately on the 3rd screen of set up it said SIM card inserted not supported. I then bought a factory restore off eBay where I supplied the phone's IMEI number and then was told this would permanently unlock the phone to any network in the world. however, this hasn't worked even by attempting to restore via iTunes.I am beginning to think I need a remote unlock and restore from apple or find out the original sim that it was locked on to as I can no longer locate the chap I bought the phone from. any help or advice would be greatly appreciated.ta
Hi,For the past week and a half, all of a sudden my viber calls, skype calls and facetime will not work on my iphone 4S. I can text on my viber, however when I make or receive calls the person on the other end can’t hear me, it just cuts in and out and then disconnects. The same thing is happening on skype & facetime, it connects for 2 seconds, can’t hear and then cuts off. I have tried re-installing both of the aps, and still the same thing is happening, and it is becoming quite upsetting living in another country (UK) from home, I have no way of contacting anyone. Can someone please help me, do I need to contact Vodafone? I am on a contract with Vodafone UK, and the phone was purchased in the UK. Thank you.
Basically, i bought an second hand iphone 4s for £325, saw the ad on gumtree. anyway, met the guy who was selling it at a place where i knew there would be plenty of CCTV cameras to catch his number plate and the sale should anything go wrong. anyway, bought the phone, took it home and tried to activate it with my orange sim. the phone kept showing 1/2 bars of signal with 3G then saying please insert a compatible sim. so i phoned up apple and they told me that the phone was locked to o2 depite saying on the phone under about in settings "orange UK 11.0". anyway, i phoned o2 and they told me that it was IMEI blocked. they told me that it was either lost/stolen. i imagine it was insurance job as they sold it in the correct box with matching imei number and serial number. I was really annoyed as you could imagine, tried contacting the seller, no response. I informed the police, giving the car reg and a description of the seller. they said they'd investigate etc. also reported the ad to gumtree. I was told my a family member, who works for the police that normally, the insurance company or the rightful owner would try to claim it as theirs and that i will lose both my £325 and my phone. What can i do? I read that apple replace imei blocked phones if they are faulty? but would the new one also be blocked? PLEASE HELP!!!!