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after a 2hrs long flight wen i turned off my airplane mode and my iphone show no service problem..i tried almost everything resettings network settngs....restarting my phone again n again....but no use ..and even resetting my settings...bt d problem is still there....is it a sofware problem...will it go if i upgrade my phone....i am using 5.1.1 recently
Why do we have to pay for service of the greyed out wifi, when the problem starts with the ios upgrade???
My iphone suddenly began disconnecting frequently from my Access point like every 4 seconds, maybe every minute. it just disconnects randamly,i have had this issue for two days now . I restored my iphone to IOS 6.1.3 and yet the issue is still preserved , so i reset my router and my access point to their default setting and still the WIFI keeps on disconnecting. I even tested my IPhone to connect to my Uncle's wifi access point and still it disconnects from it frequently.My Iphone has never suffered any damage. it has never fallen on the ground and not even scratched.The disconnection here is not that the iphone disconnects from the wifi when i lock the phone but it's worse it disconnects when the phone is in use even if I am downloading something from the app store or streaming a video on youtube and then it will automatically reconnect again which is pretty annoying especially if i am using a VOIP service .i tried everything now and seems nothing helps. Is this a Hardware or a software problem ?, i would be glad to hear from other users that i am not the only one affected by it. I live in Egypt, is there Apple Support in here ?, Any suggestions will Greatly help me .
On febraury I bought an Iphone 4S but now the wifi doesn't work, this is a common problem in the Iphone, but now I am in Argentina and in my country there isn't any place where repair my telephone. I called to Apple to tech support and they told me they could not assist me because they only assist people from Mexico and Canada, and that I had to speak to an authorized service center in Argentina, so I went to the place they told me, in that place I say they can not sorting the problem, that the only solution is to travel to USA to change.Because they tell me that if in legal terms of the warranty states that if Apple so you can make changes determined through some mail? Why not give me that option? I have the right to use my iPhone in its 100%, the truth that without wifi and bluetooth is how to use it by 50%.Any recommendations?
Mainly my problem is that most of the time now i have to switch toEDGE and then back to 4G to get faster internet. I have an iphone 4S Unlocked, I am using t-mobile and i have made sure that it is not the service nor the SIM.Ive reset the setting, ive had a restore again to a new iphone, and ive tried to downgrade my carrier version back to carrier 14.0 from t-mobile 14.1.It worked before i restored to IOS 6.1.3 because of memory issuess. I have made my way arround how IOS works and most of the technical stuff to do with it. Overall, How can i fix this or what can i do essentaily to bring back my faster and more reliable internet? p.s DIdnt know where this would go so i posted it here. p.s+ Yes i was jailbroken before i restored. At that time i had good cellular internet
does anyone know process to switch from Vodaphone to O2
My iPhone 5 is less than a year old, it is still covered by the regular warranty, i do not have apple care. I dropped my phone from a height of about 3-4 ft, and the screen loss all sensitivity. The screen itself is intact,however on the inside of the prhone some vertical lines are now visible. I have been told something called the digitizer is busted. Will apple replace this phone for me, or fix it? I am aware that more than likely i would have to pay for this service, but i was wondering how much, if they would be willing to do anything at all. thanks
My iphone 5 suddenly went to "No service" and has worked ony intermittently since. I have tried shutting down and re starting, resetting the netowork settings, putting phone in airplane mode and the back on and turning off wi fi, all to no avail. Any suggestions???
Dear All, I dropped my iphone a few months back and ever since it's been in a support case (I bought it 1 day after dropping the iPhone 5 to the floor... how cruel can life be). I'm not worried about the dent in the upper right corner (power button). I'm more concerned about sound it makes when you shake it (it had this since day 4 already)... + the fact that the power button is not working anymore (even that I can overcome if needed).Nevertheless I'm worried about the warranty. I live in Europe (Belgium) and have to say that I'm completely disappointed in the service of the store where I bought my phone (an official apple reseller but not an apple store). With that said I rather know my options in terms of warranty other than asking it in the shop (cause they'll argue anyway). It's an official iPhone, done nothing fishy with it (only shouldn't have dropped it )
My iphone 4 has just completed my two year contract with vodafone. However in this time my phone broke and I used apple to repair it. Which in fact is actually a switch service. So now I have a different imei number than what I started with. I rang vodafone to unlock my phone, but they say they can't and there is nothing they can do as the phone was not issued by them. I also can't seem to find a way to unlock my phone via apple. So what can I do??Any help would be awesome!
can i get my data thru iclouds if my service is disconnected and i lost my phone
Hi everyone.I bought my iPhone 5 from apple online store (US).Now I want to replace broken display. I have international warranty and it's still valid. I understand, that I should pay for it, but there is no any official support of apple in my country (Georgia).What can I do? I will be in Czech republic during this week and is it possible to replace my display somewhere in Czech Republic (or in nearby countries) without voiding my warranty?Note: I can't send my iPhone to US service because there is no any way to send it from my country. Thank you very much for your attention.
Dear sir I am Apple supporter since 3G. And currently I am holding iPhone 5 for less than 6 months. Recently I found that when I shake the phone, i can hear there are particle inside my phone. I went to Digi (mobile service provider). They can replace me a re-conditioned unit which I think it is not right. It will be an repaired item which is not mine. I would like to seek for your advise
What a crap phone let alone service from iphone south africa no help what so ever rude disgusting sales people.
as i connect my iphone with itunes, it is not showing IMEI NUMBER? also it is not showing wifi or sim service. can you help me to solve this problem?
bought the iphone 4 from my friend, he said when it was updated to 6.1.3 it wont register my orange/tmobile EE sims i rang apple and gave imei and its not blocked. anyone help please? im not sure what to do
I purchased an IPHONE 5 in USA, the sleep button is defective, can I take in a service in Hongkong? since I'm here and its still cover for the 1 year warranty.
Folks, I am getting confusing information from various sources.According to the service I am using for factory unlocking my Iphone 5, as soon as I unlock my phone I will be able to use it on all GSM networks, except the original ATT. This is contrary to all the previous unlocks I have ever done on any phone. What is the reason why my phone will no longer work on ATT, if true? Can APPLE or ATT help me get it back on ATT network once I no longer need to use it overseas? Thank you for your help.
i have requested a package, but it has been sent to the wrong address, as no one is living there at the moment, what do i do to change the address immediately ?
Because my iPhone keep on no service...event the wifi can't receive as strong as other iPhone..
Hi There i have my Iphone 5 now for few Months, im travelling a lot between Europe and Asia, there was never a prob. But on Sunday when i arrive in Malaysia and switsch the Flight Modus off, since then the Phone is not accepting any Carrier. If i chooose Manual Mode he finds the Carrier, but still the phone is not taking over the Carrier. I have already reseted some times, and also found a topic in the net what say to switsch on and off a few times the Flight mode, nothing helps !! So please somebody give me a solution, this is my buissines phone !!
My iphone tunred off and it won't turn back on. I have tried charging it, I have tried holding both buttons for 5 minutes at a time. It still does nothing. I've tried going to chat with apple service but i need to turn on the phone to see my serial number to get to that. I'm stuck can anyone help?
Hello everyone! I've got a problem with my iPhone 4S and I hope someone here can give me a hint on how to fix this... Last year in March I was on vacation in Las Vegas (I live in Austria/Europe) and bought a new unlocked iPhone 4S GSM in the Apple Store in the Forum Shops in Las Vegas including AppleCare+ (I just learned that iPhones can only be serviced in the Country where they are bought - my bad). Lately I was browsing through my Apple support profile and noticed that my iPhone was not registered there. So I tried to enter the serial number of the device and got this message:We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us. I knew this could not be true so I called Apple Care here in Austria and first I was told that - according to its serial number - my iPhone has been replaced, and that it never should have been sold. I also was told that I have no chance of getting any service for this device despite the Care Protection Plan because the device is invalid due to its status as "replaced". And last but not least I was told that I could never receive any service for this device because American devices cannot be repaired in Europe (I was not aware of this fact and would have expected the salesperson in the Apple Store to tell me because I definitely told him that I am from Austria). Meanwhile I wrote an email to the store where I bought the iPhone from but it's two days now and I have not received an answer (or any indication that my email was received) yet. Is there anything I can do? Yours,Michael
Bought Mail+ from the store. It won't connect even though I have given it correct the Comcast email adddress, password and incoming domain at least 6 times. It tries to connect for 4-5 minutes and then times out and makes me reenter everything. Two requests for help from their customer service have not been answered in last 48 hours and I'm about to dump the app and move on but I paid for it so hate to give up. Any suggestions?
Hi there, Im scott, I dont own an iphone so know nothing whatsoever about them. this is our issue pls help : My sister purchased an iphone 4 from a woman at her work. Her husband upgraded to iphone 5 so sold his old one to my sister. My sister currently has a blackberry on contract to virgin media here in England. She took her BB along with her new iphhone to a local phone shop They cut her simcard down to size and put it into the iphone. When we turned it on we got this message 'only compatible sim cards from a support carrier....... ' I called our current contract to exdplain what we were intending to do and swap settings from a blackberry to her new iphone... they said we needed to contact the original service provider... here lies our issue. My sister works as a nurse.. she called her collgue to explain all this and ask what network he was on. She doesnot kno and her husband isnt home for another cpl weeks he is military. My sister doesnt want to wait a few weeks to use her new phone. Is there anyway to unlock and activate this phone giving all the detials of the phone and confirmation from his wife regarding the new user ? Ive read on the internet about jailbraking and all that nonsense.. but i dont want to damage the phone.. It isnt stolen isnt lost sureley i dont have to 'hack' into a perfectly legitimate phone to use do i? My sister simply wants it to work with her contracted sim .. with the benifits and features iphone offers. Please can someone help... model a1332
As mentioned in Apple US website regarding Hardware Coverage for up to two incidents of accidental damage from handling, each subject to a $49 service fee.http://store.apple.com/us/buy/home/shop_iphone/family/iphone5?cppart=UNLOCKED/US &product=MD293LL/A&step=accessoriesIs it applicable in India also??? Plz help...
I from Venezuela and here dont have support. The stores not repaired, the same phone service company. Someone can give me some useful advice on what to do in this case? Cuz apple does not provide technical support in my country.
I have an iphone 4, need to get to cellular network data, it will only go as far as cellular on the phone, I have straight talk service. Please help! I cannot send or receive pics!
You can not ship it to Apple in Australia from outside of the country. They will not accept the shipment, nor will they ship a replacement outside of the country. You will either have to take it back there yourself or send it to someone you know there to take it in for service.
Hi Everybody!I got a factory unlocked (originally was Vodafon locked) iPhone 4s with firmware 6.1.3.When I insert my sim (Hungarian Telenor) when only EDGE is on it founds the signal and seems like everything is working.After a few hours or sometimes even a day passes by a phone stays on full signal with Carrier logo and Edge on, but my friends reporting that they cant call me(like im offline) and i cant make calls either.The interresting stuff is that the Edge connection is fully working during that im offline for my friends via Calls and i can send and recieve imessages and viber messages.When i switch 3g on it disconnects from service drops the EDGE and never finds the way back and stays 'searching' or 'no service' at all.. I thought that its my Carrier's fault so i went to spoke with them and tried 5different micro Sims( cause i wrote that 4s-s are sensitive to SIM card types).. this thing not worked either, Then i tried the phone with a T-mobile SIM card.. it does the same..connects to the services,but with 3g switched on not finding service..so totally like with my sim. Here Comes the bumm... i Tried the phone with vodafone sim and everything works.. simple connectivity to 3g with full internet usage,can make and recieve calls...I spoked with all of the Carriers and also Apple and no body can give me nothing..the phone is off varranty so changed to a new one isnt an option..Anybody? Something? im beginning to give up .. please help if you can..Thanks!! ps.:i restored over 20times,reset network settings,switch off and on automatic setting time.. every little possible things that people wrote on forums before..
Hi, I have an iPhone 4S with wifi button grayed out similar to the case here http://support.apple.com/kb/TS1559andhttps://discussions.apple.com/thread/4638071?start=0&tstart=0 I already performed a network reset, reset to factory setting and updated eveything via itunes. I know that its most likely a hardward issue as stated in the forum. Now here is the problem. I bought the iphone from a local (philippines) online reseller http://lazada.com.ph. Lazada would only give the the apple 1-800-1441-0234 number and will not accept any repairs and service. I would never purchase anything from lazada specially electronics because of how they handled my case. Absolutely no support and repair /service channels for iphones bought from them. As per lazadas advice, I called the 1800 number and was again adviced to call the local carriers. I was adviced by the apple chat support to contact my local carriers. Local carriers like smart and globe would only accept repairs and service for iphones bought from them. I visited several local apple reseller stores and they decline to render service because the unit was not bought from them. I cant seem to get technical support and have the iphone checked by an authorized service center. What and where is the proper channel for me to get support and have the unit repaired or replaced? Thank you in advance.
I have an Iphone 5... I cannot make calls or receive calls. I reset network settings and I have reset the SIMS card and I am still having the same problem. My husband is on the same cell service as I am and he is not having any problems. When I try to make a call - it goes directly to call ended - when people try to call me it goes directly to my voice mail. on the left hand side at the top all it says is seraching - my wifi is connected... i also keep getting NO service.. Can anyone help? Thanks
I got my iphone 4s a little less than two weeks ago and I am getting 4 hours of use and 4 hours of standby before my battery is almost dead. It also gets hot while charging or sometime while just texting people. I took the phone to my local sprint store and they tested the battery and said it was fine. I really don't see what else I can do. I turned siri off. I don't have many apps at all. I even exit them all out constantly every few minutes. I've tried everything anyone has said to try and help it but no luck. I don't even get service in my house so I'm rarely ever on the phone (maybe a combined total of 1 hour since I have had the phone) and the only texts I send are to people that have imessage because those can be sent with wifi. I really don't want to have to send my phone to apple and wait. But because the test showed nothing, sprint will not give me a new phone. What can I do?
I've my iPhone 5 since February 2013. One day I turned it off and since then I cannot turn it on, I've tried to pushed both the off/on button on the top and the round button on the front at the same time for about 15 seconds - it's didn't help. I can't turn it on. The solution with iTunes didn't help as well. The Iphone is dead.I bought the IPhone in USA at Apple store in the Internet. I live in Israel. What can I do? I understood that in Israel there is no support or service for iphones that didn't bought in Israel.Can I send it with DHL to USA and Apple will fix it or replace it to a working one? It's new and has warranty. Please your help.
The Basic Troubleshooting Steps are: Restart... Reset... Restore from Backup... Restore as New... Restart / Reset http://support.apple.com/kb/ht1430 Backing up, Updating and Restoring http://support.apple.com/kb/HT1414 If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple service Provider) is the Next Step... Be sure to make an appointment first...
I recently bought nike+ sensor and have just been for a run in it. However it won't let me upload my workout data via wifi. It comes up with a message saying: Nike+iPod cannot sync workouts because nike+ service is unavailable. I have tried and tried and again and it doesn't work. I have googled it and there is not any answer to it so far. any help would be appreciated.thanks
I updated my Iphone this morning it reset back to factory default and now doesn't work APPLE CARE is USELESS they just want to sell me the service.I've seemed to lost everything HELP
hello, i updated iphone5 and now it showing Device unknown; please visit the service answer center... what cuold i do to make it work again? its not a first time that it is like that :/ allso sometimes its no sim card connection
I want to send my iPhone to an Apple Store in the United States for repair. It got wet, and I tried different Troubleshooting and it still doesn't run. It may need service. How and where do i have to send it?
Okay, so lets see if this works. So I've had my iphone 4 for about a year and a half, I've never really had issues beside the normal glitching and having calls drop here and there. Recently I've had an issue with my iphone connecting with just one individual. Yes, I know it sounds weird but keep reading. I have been able to make calls and recieve phone calls fine, however I cannot with just one single individual. They to also only have the same problem with me, however the only difference is they can hear me but I cant hear them or anything. We're able to text and send picture messages without any issues. Now sometimes when I try to call them, itll ring twice and then the line just goes dead, but thats usually them picking it up. I cannnot hear them at all. I've already done the reset on my phone and I've already contacted apple about this issue and their about as lost as I am because it doesnt make sense that this is only happening with one individual. I've also blew out the speakers and such like people have suggested. I use my head phones that came with my speaker, and ive connected and reconnected them incase my iphone thought they were plugged in. Let me give you a little bit more info. They have an android phone, we have the same carrier which is verizon and they live in another state (not sure if thats helpful). I'm completely lost because this has been going on for about 4 days now and its driving me crazy. This happened a few weeks ago, however it magically fixed its self ( im thinking it was because I had bad service). If anyone has any solutions that might help, please, please let me know.
I was logged into iTunes on my iPhone 4, I logged out, attempted to login under my other Apple ID, and it gave me an error message: "Cannot log into iTunes, an unknown error occured." Does anyone know if this is a common problem, and whether or not it is on my end (communication to apple) or on their end (communication from apple)? Since then it will not allow me to login under either Apple ID. I have tried, while connected to a reliable wi-fi source, and while connected through cellular service. Still no luck. On to restart I guess.
Dear sir As i have purchase ipnone5 from singapore on nov.2012 but now i have problem with phone is that it is getting very hot while talking, battery drain within 4,5 hoursi have to recharge it twice or thrice in a day,as now i am in india, here service centre in india not helping, so pls.take me out of this problem, where to go or whome to contact in india,my phone imei no. **** serial no. F1*******TWDwaiting for your kind reply thanks With Regards, Amarjeet singh c-177, Gobind nagar,Race courseDehradun (uk)India <Personal Information Edited By Host>
I can connect using wifi without any issues and surf the net. Connections seems to be fine and my friends who are on the same service have no issues. Any ideas on cause?
Purchased my 4S form from Dubai while on holidays and regretting it, as Facetime was disbaled in it. Was not aware of this until i reached UK and tried using it.Last week took it to Apple store as the speakers started playing up. As it was within warranty period they replaced it with another 4S, said the speaker madule was fauly. Was over the moon as i thought the replacement phone would have Facetime as i am in the UK, lone behold all my hopes were shattered when i switched it on! Facetime is disbaled in it too. ***! Called up customer service and complained, their reply LIKE WILL BE REPLACED WITH LIKE Is it fair, please i need your opinion
hi. i bought my iphone to korea, if i will bring my iphone to apple service center in hongkong, will they accept it?
Mi iPhone 5 (desbloqueado de fábrica, comprado en USA a través de Apple en noviembre 2012) no puedo conectarse a la red de Iusacell y "quema" todos los nano sim cards que se le insertan... Sin embargo funcionaba perfecto con la red de T-Mobile. Al comprar el equipo directamente con Apple me aseguraron que serviría para México. Los técnicos no pueden ayudarme. No entienden por qué reconoce por un minuto o dos la red pero no tarda en aparecer NO service ¿qué puedo hacer? Ayuda ¡Gracias!
There is not another solution. If the phone shows offline, then the battery has died, someone picked it up and turned it off, or removed the SIM, or has restored the device. Also, if you contact your carrier and have them suspend the service, that will render Find My iPhone useless.
I need to know the requirments of the out of warranty service for a phone damaged by water. it is not outlined very clearly on apples website.
Could the phone be blocked can i get a new one someone told me i could , also im leaving england on thursday to go to south africa how can i get a new one asap Regards
Hey I'm lookin for answers about my I phone 5 it keeps failing to send texts messages and most of the time saying no service just dunno what's wrong with my I phone 5 can any please help me thanks Michelle
