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My son's phone suddenly stopped working. We connected it to the Imac using the USB cable and it came up with a restore procedure suggestion to resolved the issue. We downloaded the latest version of ITunes and then we followed the restore process. I then see a pop up error message: The iphone "iphone" could not be restored. An unknown error occurred (2001). So I disconnected from the IMac reconnected and re-ran the restore procedure. This time we got the same message but with a 2006 error code. The phone is less than a year old (bought for Christmas). It has been taken care of with no scratches, bangs or drops. What is happening and what do I need to resolve? Is it something that can be fixed?should it cost me (is this under warranty) to resolve / repair? Hopefully someone can help. Thanks Paul
Found tiny arc marks/damages on both side of my iphone 5 lightning adaptor's copper surface. I believe this caused my iphone 5 unable to charge ! Please help~ Will attach the photo of my lightning cable ASAP
Why is there not an option available to extend the iPhone warranty to an international warranty? Especially with a phone that you tend to take with you whenever you travel having to go to the country you bought it originally is a pain and sometimes not feasible. In my case : when I travelled from Hong Kong to a business trip in the Netherlands and then on to the US my iPhone 5 got stolen at the airport in Hong Kong. luckily I only had a prepaid SIM for Hong Kong in the iPhone so I went online and ordered a new simlock free iPhone 5 at the Dutch online Apple store to be delivered in Amsterdam a few days later. So far, so good. I am currently in China and my iPhone 5 sleep button broke down. As I had to be in Hong Kong last week I thought I would stop by the Causeway Bay Apple Store after making a genius bar appointment. They checked the iPhone 5 and confirmed the sleep button was broken and it would be swapped for a new one. However on checking my serial number they told me I had to go back to The Netherlands to get it fixed.... So here is a problem, I am not planning on being there any time soon. Why is it not possible in the global economy we live in to get an international warranty? I called Apple Care and they suggested I could try in an Apple store in North Carolina where I am due in a few weeks, but they could not guarantee they would swap the phone. Now the end of July I am due in the UK and from what I read now an iPhone bought in any EU country could be swapped in another EU country. so that would mean I could swap it in London? Very odd. Always travel with my MacBook Air and MacBook Pro and these do have international warranty.
I bought a Belkin Charge + Sync Dock for my iPhone 5 (the one that includes the cable) in February. It was a flimsy, crappy device from the start, but I figured I might as well use it.Four months have passed and now the lightning port on my iPhone 5 has started to deteriorate very quickly and noticibly. I would only charge my phone with the dock and I wouldn't use the lightning cable that came with my phone or any other cord for that matter. I went on a trip so I took my lightning cable with me and it would only charge at an odd angle. I also noticed the plug was very loose inside the port. This became true with the dock as well. The dock was flimsy and wobbly at the start and now would only charge at a very odd angle too. Any cord I use barely works, and my phone does not charge at night anymore. I know it is not a problem with my cords, because I tried my friend's cords and they also did not work. I know the dock ruined my port because that was the only thing I charged with for four months.Who should I go to for help? Should I call Belkin and ask for a return? Would my Apple 1-year limited warranty (I do not have AppleCare) cover a new phone?
title says it all, I can't get to a phone call as I've had my icloud hijacked. But the screen REQUIRES a serial number to continue. REALLY??? Apple drives me crazier every year.
I'm having problems charging my iPhone 5. The charger sits in the dock but does not charge. If I wiggle the end of the cable, it charges but only if I hold it there - unfortunately I don't have the time to sit charging my phone by hand for 3 hours a day! It is not the cable that is the problem as it does not work with any other chargers in the house. I have an appointment at the Genius bar on the weekend but I was wondering if anyone else has experienced this?
Hello, I just replaced my 4S's display, and after reassembly the iPhone powered on as normal, but - there is no sound, mic or vibration what so ever. It doesn't detect a headphone jack either. The mute button and volume buttons work just fine, volume control shows up but there is no vibrate or sound at all. So this basically makes it useless as a phone ... Anyone know what could be causing the issue? I tightened the screws, tried reconnecting the cables and the speakers. Hoping this is not an issue with the audio IC. Definately not software related, tried full DFU restore, tried cleaning the dock connector and jack, the iPhone is NOT stuck in dock connector mode. TL;DR: No sound from any speaker, no vibrate what so ever, no mic, doesn't detect headphone jack. Anyone know what's wrong? Could it be a damaged Audio IC (don't really see how this can happen)? Broken flex cable?
On May 1, 2013 I received from my husband as a gift, an iPhone 5 16GB White (Model A1429) after his return from a trip to the African continent. I used the Iphone 5 for only 15 days, while the rear camera crashed. In an attempt to solve, restored the software and not solved. Then took the Iphone 5 Apple technical assistance in Recife / PE, called iTown where it was found that it was a hardware problem and Iphone 5 should be replaced. However when checking the model of Iphone 5 assistant coach said the serial number on my Iphone 5 (F1HK3LNGDTWF) was not authorized by Apple for replacement and that I should contact the Apple 0800. I made contact and technical support agent (# 451 886 701), Samir, informed me that the model of my iPhone 5 (A1429) is not warranted in Brazil and should submit to Apple in the country where it was purchased. Tell it had received a gift from my husband and had been acquired in a electronics store in Johannesburg international airport, not having expected to return to the country in the coming years. Requested that the equipment be sent through Apple Brazil, to the place where it was possible to repair or replace the Apple Iphone 5 Brazil defective by a new, but Samir informed me that he could not do anything for me and that very sorry. Well, I understand that Apple is a company present in several countries and that your warranty is worldwide. Still hopeful, I sent an email to Apple Feedback reporting the incident, but so far have not received any feedback. I'm very disappointed with Apple for this embarrassment and injury. The Iphone 5 cost USD 1,100.00 and in less than 15 days the camera stopped working.I await a return to Apple with the solution for the inconvenience caused.Sincerely,
A major issue with my Iphone 4. So basicly Itunes won't recgonize the Iphone, I basicly tried everything. I also think the DFU mode doesn't work for me. There isn't any problem with the computer or the usb cable beacuse Itunes recognizes my bro's Iphone.I really don't know what else can I try.Tried updating to 6.1.3 using the iphone without the itunes but it comes out with an error.
my iPhone 5 battery died when i was out and when i tried to charge it when i got home it wouldn't charge, bought a new lightning cable thinking that was the problem and it still won't charge, also tried through the laptop and in car charger, no joy, anyone know what the problem is? the phone is only around 9 weeks old
I have been having trouble with my iPhone - sudden decrease in battery life, apps not working, Wifi not working, iCloud not working (don't ask me why, but when I go to Settings>iCloud>Storage and back up, the toggle is off and greyed out, giving me no option to turn it on). I was advised to back the iPhone up on my mac, reset the iPhone to factory settings and then restore it from the Mac. So, all my apps have come over, but none of my contacts, SMS's, nothing. I can probably live without the SMS's but it will take me a long time to re-enter all my contacts. However, they are all still in the Mac. But I can't work out how to get the Mac to send the addresses back to the iPhone. As previously stated, the iCloud doesn't work, so I can't use that. I looked through previous entries and the advice was: Open iTunes. Connect the iPhone. Select it under the Devices heading in the iTunes sidebar. Click on the Info tab in the main window. Check the Contacts box then sync. However, when I do this it say in contacts "your contacts are being synched with your iPhone over the air, over-the-air sync settings can be changed on the iPhone" But I don't want them synched over the air, because over the air (I assume this is iCloud) isn't working. How do I set it (either iTunes or the iPhone) so that it synches, via USB cable, with the contacts on my Mac? I am totally, utterly confused and a bit cross as I am now worse off then before I reset the phone and was told that it would just back up from the computer. And even more annoyed when I know the data I want is all still there (on the Mac in address book), I just can't drag it across.
Iphone 5 won't charge unless I wiggle the cable around to fine a spot where it works. It's not the cable/charger as it works perfectly in other iPhone 5's. I haven't even had it a year so it's still under warranty and the phone is in very good condition and has never been abused/dropped etc. I'm taking it into apple tomorrow for an appointment. Has anyone had this problem? if so, what happens? thanks
What can cause te chargers not to charge the phone? It's not the cable because I've changed it a few times. Must be the phone, right?
I need a lightening male to lightening female cable. Do they exist?
Hi MistyYoung, The troubleshooting steps outlined below should help you with your Wi-Fi connection: iOS: Troubleshooting Wi-Fi networks and connections Basic troubleshooting Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.Verify that you are in range of your Wi-Fi router or base station.Confirm that your Wi-Fi router and cable/DSL modem are connected to power and turned on.Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.Update your Wi-Fi router to the latest firmware.For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.Restart your iOS deviceHold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.Try restarting your Wi-Fi router by turning it off and then on again.Note: If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.Reset network settings by tapping Settings > General > Reset > Reset Network Settings.Note: This will reset all network settings, including passwords, VPN, and APN settings. If this does not resolve your issue, refer to the article for more details based on the symptom you are having. I hope this information helps ....Have a great day! - Judy
My iPhone 5 was stolen, and it has been repaired, can I find out the NEW serial No.?
Recently my iPhone was stolen, it is still connected to my iCloud but it is offline. Is it possible that i obtain the serial number of this iPhone? So that if i approach a suspected person who stole it I can prove it.
I got a new battery for my iPhone 5, after I suspected my old one was damaged when I encountered a software bug that caused high power drain, making the entire phone very hot. I installed the battery and the phone booted without problem. I noticed that the phone was hiccuping a bit - not responding to input, swipes, scrolling, etc as quickly as before. I then noticed the phone rebooting randomly. I thought the LCD cable wasn't plugged in all the way, so I messed with that for a couple of hours, but couldn't get the rebooting issue to go away. I then decided to swap my old battery in, and voila, it worked. I did some searching for others with the same problem, I found mainly cases with the 3G and 3GSs and a bit of hardware incompatibility between new batteries and the phone. Seemed the fix that most people did was to keep on buying batteries until they found a stable one. Is this a problem with the iPhone 5's as well? If so, is there a better fix?
recently I discovered that my iPhone 5 would only charge when the charger was balanced in a certain manner.The cable had to be taut and wrapped around the iphone and thus ensuring that the charger part was in a certain way, as a quick fix I bought a new charger in the hope it would work. It hasn't, any ideas on what I can/should do? My phone is still in its 1 year warranty. Thanks, Pukeyallen
If my iPhone got robbed can I get it back with the serial number?
Is there another way to find the serial number with only your ID and password because apparently I never backed up my device on my computer?
Iphone 5 that I've had for less than a year seems to have horrible battery life. I'm mainly on wifi all day long with very strong signal. Most of my 8-10 hr day is occassionally checking my hotmail or exchange email. My Time since last charge currently at 43%: usage is 3hrs and 34 minutes, and standby time of 9 hours and 35 minutes. The strangest issue I'm having is when I record video. I'll usually record 2-3GB worth of video (over 8-10 videos) in a day depending on what I'm uploading to youtube. I'll record a bunch of video, and look at the battery life. It will drop down to 2-3% after recording, and sometimes even shut the phone all the way off. Press the power button and it blinks at you to plug it in. I'll go plug it in, and when it powers back on, it will be anywhere from 20-50% power (1 minute after plugging it in). Yesterday it was down to 3%, so I powered it off, then back on again, and it jumped back up to 54% I've done a wipe and reset to factory and restore from iCloud and that doesn't seem to have done much. I've drained the battery all the way dead, and let it recharge fully mulitple times, no help their either. I'm using the factory Iphone charging cable and wall charger. Has anyone seen this before? Do I have a faulty battery? I've recorded hundreds of videos with my iphone 4 and never had issues with excessive drain while recording, and the same on my wife's 4S..Thanks
I recient bought a lighting ot USB cable and I was wanting to know if this product is truely an apple product of not
My iPhone 5 will not charge using the lightning cable. It has worked fine for months then started beeping and now won't take a charge. Neither will my iPad Mini. Does anyone know know what the problem could be?
Is my iPhone 5 charger cable covered under the AppleCare warranty? I need to know because mine no longer works and I don't want to have to pay if I don't need to for a new cable. I have heard that you can but better safe than sorry right. Also I know that there are two size cables the regular (0.5 m) and a longer one (1 m). Does anyone know if instead of getting my broken cable of regular size if i could get the longer one. Just wondering. Thanks for any help
Good night;guys, I have a problem and would like some help:I bought it on Amazon, 1 Iphone 5 Unlocked, factory unlocked. The device functioned normally and after an update, it did not take over my chip and says the device is locked (is asking to put a valid chip). After several attempts, I got in touch with the Apple of my country (Brazil), and to my surprise, the search for the serial device, they reported that the device is locked by Sprint and manufactures do not accept support or exchange (The unit has 1 month bought with full price in amazon), telling me to settle with Amazon. I insisted informing them that the unit was purchased unlocked and they also reported that this device is aimed at the European market, it works with CDMA and GSM and Apple Brazil suporPelas just the research I have done and talking to some people, I passed the information that Sprint can easily inform this code (or Imei) not sure which unlocks the device again, but have no information on how to get or do that. I contacted Amazon stating what happened and I'm waiting for a position within it, is to send the code or return the handset. My model is the A1429. Does anyone have any tips or suggestions to help? EM português para os camaradas brazukas que possam ajudar também: Boa noite;pessoal, estou com um problema e gostaria de uma ajuda:Eu comprei na Amazon, 1 Iphone 5 Unlocked, desbloqueado de fábrica. O aparelho funcionou normalmente e após uma atualização, o mesmo não aceitou mais meu chip e diz que o aparelho é bloqueado (fica pedindo para colocar um chip valido). Após diversas tentativas, eu entrei em contato com a Apple do meu país (Brasil), e para minha surpresa, ao pesquisar o aparelho pelo serial, eles informaram que o aparelho é bloqueado de fabrica pela Sprint e não aceitam dar suporte nem troca (O aparelho tem 1 mês de comprado, com preço full na amazon), dizendo para eu me resolver com a Amazon. Eu insisti informando a eles que o aparelho havia sido comprado desbloqueado e os mesmos também informaram que este aparelho é voltado ao mercado europeu, pois funciona com as tecnológias CDMA e GSM e a Apple do Brasil apenas da suporte aos modelos GSM. Eu fiz algumas pesquisas na Internet e com algumas empresas especializadas, me passaram a informação que a Sprint pode facilmente informar esse código (ou Imei) não sei ao certo que desbloqueia novamente o aparelho, porém não tenho nenhuma informação de como conseguir ou fazer isso. Eu comprei o aparelho desbloqueado, pagando mais caro e é justo que possa utilizar ele onde quiser. Entrei em contato com a Amazon informando o ocorrido e estou aguardando uma posição deles, seja para envio do código ou retorno do aparelho. Meu modelo é o A1429. Alguém tem alguma sugestão para ajudar?
i've had my iphone 5 for about 6 months now and my cable broke so i went and bought a replacement, turns out everytime i plug it in it goes on and off charge every 5 seconds and sometimes it won't charge at all until i wiggle the cable around, HELP!?
Greetings, My i4 developed yet another problem in the series (previous issues concerned home button, power button and camera module)... Two nights ago, I had the phone plugged in the PC, in order to make backup, syncronize with iTunes, change music etc etc... It took around an hour, maybe hour and a half, and I was surprised to see that the battery (which was not even close to flat) reached only about 70%. Shortly after I unplugged the phone, the battery dropped to 50%. That night I forgot to plug it in again, and I spent the whole day yesterday saving the battery. Later that day, I got home and plugged it in immediately. 2 hours later, the battery was still on 14%. I left it "charging" for the whole night, just to find out that this morning, it was still on 14%. While checking emails and stuff, the indicator "jumped" to 16%, but then dropped to 10%. Now it shows 3% eventhough it's still connected to the computer. There is a battery indicator on the lock screen, which means that it doesn't refuse the charger, but somehow the battery refuses to be charged. The indicator in the upper right corner shows "plug in" symbol, as if it has been charged, not a "thunder" as if it's still charging. I tried cleaning both the dock connector and the cable, I tried different cables, I tried charging from the wall socket and from various PCs, but nothing seems to work. Everything else seems fine though. Battery dead and needs replacing, or is it something more "fruttier"? Thank you!
Last night the screen of my phone 4 slowly went black. I tried charging it while hard resetting it but that did not help. also tried just resetting it but nothing with that either. I tried to chat with Itunes but couldn't becasue I cannot get the serial number. I do not have an sd tray nor can I use the screen. It is not printed on the back of the device not is it connecting to Itunes so I can get it from there.
#I just received my BRAND NEW, SEALED, iPhone4 32 GB FACTORY UNLOCKED which I bought from Ebay. After unboxing, I switched on the phone to find that it was already activated, and did NOT show the "Connect to iTunes" screen, which gave me doubts whether this phone is actually brand new, the phone does have that protective film on the front and back which normally comes with brand new iPhones, anyhow I went online and did some intense research and found interesting facts about the serial number, and from my understanding the phones with serial numbers starting with 5K could be a refurbished phone, and indeed my supposedly BRAND NEW iPhone which came in a sealed retail box with all accessories does have a 5K serial number, so I did some more googling and came across a web site which gives details about an iPhone with its serial number and it shows this phone is a refurbished one. I checked on Apple website for warranty and it says "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contactus." #Now all you good knowledgeable people out there, please please shed some light on this matter.Is this really a genuine brand new phone? When I contacted the seller regarding the phone being already activated, he said it is normal with phones which are factory unlocked. But I believe it is actually supposed to show - “Connect to iTunes” screen. That was how it was with my iPhone 3G. At least right out of a brand new box. Am I correct? How can a refurbished iPhone come in a sealed retail box? Even if that was the case, would it cost the same as a normal brand new FACTORY UNLOCKED iPhone because I paid US $ 904.00 for this. Does Apple sell refurbished iPhones as new? What confuse me is that the box have all the labels intact as it was a sealed box, and the serial number and IMEI number match with the actual phone. Should I consider this a genuine product that Apple meant to sell as it is or better I go for a claim and either get a refund or replacement from the seller on Ebay?. Thank you very much in advance for all your kind help and insights. Attached are few images of the phone.
Having Paid about £20 for an official unlocking, I am being told to insert a Non-Orange 3G Sim card into the phone that is to be unlocked (Orange is the network the iPhone iscurrently locked to). Well I don't have a Non-Orange 3G Sim Card do I !! Any advice??? much appreciated. instruction copied below:- Apple Unlock Procedure1)Insert a non-Orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)Connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top)5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iPhone has been unlocked” If using IOS5 this message will not show9)Follow on screen set up instructions to enable new carrier settingsYour handset should now be successfully unlockedShould this not show, please keep other network 3G sim in the iphone and restore the iphone via iTunes making sure all data is backed up first.You can also get some self help tips, please put the following into Google and search; support.apple.com/kb/TS3198 regards to all Simon
Hello! I live in Russia and love Apple very much, have many different products and never had any problems with them. And now I decided to buy a new Iphone 5 and wasn't lucky. I bought it on 3.05.2013 in normal shop, then turned out that wi-fi and bluetooth are not working and the phone eats battery very fast. Shop doesn't want take it back, official services don't want to repair it for free, because it was made for USA. I really don't know what to do:( To buy android? Hope you can help me somehow, the best solution for me is to change it. serial № of the phone: F17KF2E5DTTR; Part №: MD296LL/a; IMEI: 013428008469809. Thanks!
My iphone frozen on screen with itunes USB cable
The USB cable got wet in the washing machine and it was dried by the sun outside. But it can charge the iPhone 5. Is it OK?
I recently bought my iPhone 4s from a guy (who bought it from someone else). He sold it to me pretty cheap because when he bought it, one of his friends tried to restore it for him and it got stuck in recovery mode. I have no idea if the phone has ever been "tampered with" or not. He didn't seem to know much about it (said it was his first smartphone) and I thought I might have a chance of fixing it. I'm starting to lose faith in that...I've tried almost everything I can find. I know there are tricks for this all over the internet and I've tried almost all of them. TinyUmbrella does nothing, Redsn0w won't even install on my computer (frustrating!). Trying to restore from iTunes is useless. It gets to about 90% then comes up with error code (-1) and gives up. I've tried that route probably 20 times with no change. I know I could take it into Apple and they could look at it, but I have no information on the phone itself. I cannot get the serial number. Does anyone have any suggestions at all? I'll try anything that doesn't require me taking it to Apple and getting charged more than I paid for the phone to fix it....I run Windows 7. Thanks so much!
I contacted Orange UK and they said that this iPhone4 is ready to be unlocked, but they can't unlock the phone because I am not the original contract owner. Why can't Apple unlock this phone, because the original owner doesn't care and has sold it? As far as I understand, I am one of at least 3 owners for this phone. I guess there could be more. I just wanted to have a normal iPhone, why can't Apple help on this issue? I have previously had many apple products, this is the first one I bought used adn just wanted to restore it to normal. Another thing is that 3rd party services can unlock it for 200$. What is that they do to unlock it? Why can't apple make a small comission for unlcoking iPhones instead. People find ways to cheat and ripoff people who doesn't deserve to pay extra for the phone they bought. Here is my iPhones description: IMEI: XXXXXXXXXXXXXXXSerial Number: XXXXXXXXXXXPart Description: IPHONE 4 16GB BLACK Product Version: 6.0.1 Coverage Status: Out of Warranty Coverage End Date: First Unbrick Date: 29/03/11 Last Unbrick Date: 10/04/11 CTN: 7580088512 Next Tether Activation Policy Description: UK TMobile Orange. Lock Status: Locked
I bought the iPhone 5 from Star One Mobile in Sim Lim Square Singpore recently. After reaching my place , just found that the serial number and IMEI number in my iPhone 5 product and the packaging box are different. When I check on the website the packaging number shows the product is replaced but the number in product shows valid. Can some one explain the difference?I did not anticipate an Apple product having a difference in serial and IMEI number from the packaging --- probable that the Star one mobile could have changed the package?
Hi,I am wondering if anyone else has seen this issue & can provide a fix or offer advice on why this is happening? I have an iphone 4s & very happy with is. However. when the battery % lever reaches 20% the phone 'switches' off - if I connect the charge cable the battery indicator says 1% & charging. Yet if I then hold the power button to swich the iphone on, it says 21% & charging. Any idea why this is happening & how I get the battery to show correct value.On an aside - it charges fine to 100% and iphone is overwise fine. Thanks, T
I have tryed reset phone, put in recovery mode by itunes, try with several charger cable, but nothing. ????
So a nasty smash destroyed both Front & Back of my iPhone 4, and since having them replaced the Wifi signal has been really weak. I have seen other posts about screen replacement having to be done by going through the antenna, so something could be missing, or done incorrectly during the screen repair. Will definately be taking it back to the shop and finding out if It was put back together properly. In the meantime I was wondering if it is possible to share my Macbook Pro's Wifi (always full signal in my house) directly to my iPhone either using USB cable or through bluetooth. It's not been too much of a problem but it would be nice to use my iPhone in bedroom using the Macbooks good signal. Note: The replacement front screen on iPhone has a small gap >1mm between the screen and centre metal casing on the left side just above the Silent/Loud Switch, which can be noticed by light leaking through the gap. The metal casing also still has a small dent between the volume down buttons and silent/loud switch, again nothing drastic 1mm maximum
My iPhone 4 allways gives the same error while connecting to the universal dock or the AV-cable (composite video):"iOS device does not work with or does not support this product"Though both being original apple products, there seems to be no way to connect the iPhone to a music set or TV...iOS is latest version.Anybody having a good idea??? THANKS...
i have my iPhone4s T-mobile i want to unlock now so it how can i do my self verson - 5.1.1 (9B206) IMEI No. 01293 70083 09261Model- MD254DSerial No. C36GH05DDTC0
My iphone tunred off and it won't turn back on. I have tried charging it, I have tried holding both buttons for 5 minutes at a time. It still does nothing. I've tried going to chat with apple service but i need to turn on the phone to see my serial number to get to that. I'm stuck can anyone help?
In the past few nights, my phone would charge if I had the cord in exactly the right place, but as soon as I touched it in the slightest, it would stopped charging. It did one of those charge, no charge things where it recognizes it for a second, vibrates to tell you it's charging and then stop and then start over again (lots of vibrates). Every once in a while I would get a "Charging is not supported by this accessory" notifications even though I'm using my factory-produced cord and adaptor. Then last night it stopped recognizing USB cords altogether. I tried two different cords, two different adaptors, three different outlets, and plugging it into my laptop. Nothing. Does anyone have any suggestions or have encountered similar problems? I would really like to be able to charge my phone before it dies. Thanks. Jason
Hello everyone! I've got a problem with my iPhone 4S and I hope someone here can give me a hint on how to fix this... Last year in March I was on vacation in Las Vegas (I live in Austria/Europe) and bought a new unlocked iPhone 4S GSM in the Apple Store in the Forum Shops in Las Vegas including AppleCare+ (I just learned that iPhones can only be serviced in the Country where they are bought - my bad). Lately I was browsing through my Apple support profile and noticed that my iPhone was not registered there. So I tried to enter the serial number of the device and got this message:We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us. I knew this could not be true so I called Apple Care here in Austria and first I was told that - according to its serial number - my iPhone has been replaced, and that it never should have been sold. I also was told that I have no chance of getting any service for this device despite the Care Protection Plan because the device is invalid due to its status as "replaced". And last but not least I was told that I could never receive any service for this device because American devices cannot be repaired in Europe (I was not aware of this fact and would have expected the salesperson in the Apple Store to tell me because I definitely told him that I am from Austria). Meanwhile I wrote an email to the store where I bought the iPhone from but it's two days now and I have not received an answer (or any indication that my email was received) yet. Is there anything I can do? Yours,Michael
Is there anyway itunes can track my serial number via itunes to shut my stolen phone off if someone tried to sync it?
Av cable only plays audio not video. Any way to make this work?
My cable never charges in one position and is intermittent in the other. Is this a common problem , dirt or component failure? How good is Apple at standing behind this cable?
I have just updated my soft ware on my I phone 5 and a symbol with just itunes and a USB cable is displayed on the screen - how can I get my phone back to function normally?
I purchased an iPhone4 32 GB from my friend and i want to know that either this iPhone is Indian or not. Can any one tell me that is there any way to check this through IMEI number, serial Number, iTunes or iCloud.