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On febraury I bought an Iphone 4S but now the wifi doesn't work, this is a common problem in the Iphone, but now I am in Argentina and in my country there isn't any place where repair my telephone. I called to apple to tech support and they told me they could not assist me because they only assist people from Mexico and Canada, and that I had to speak to an authorized service center in Argentina, so I went to the place they told me, in that place I say they can not sorting the problem, that the only solution is to travel to USA to change.Because they tell me that if in legal terms of the warranty states that if apple so you can make changes determined through some mail? Why not give me that option? I have the right to use my iPhone in its 100%, the truth that without wifi and bluetooth is how to use it by 50%.Any recommendations?
Hello folks, I am in a bit of a pickle! Short of you know what (have to keep the censors off me), is there any possibly way to remote view an iDevice screen on a Windows based computer? I am a eLearning/instructional designer and I have been tasked with creating eLearning courses on how to use our iDevice apps. But my dilemma is, how the heck do I capture the screens? Yes, I know about power/home but that isn't nearly practical, especially for capturing motion. I thought I could do it with the remarkable Teamviewer app but after speaking with their development team, it turns out that this has been an outstanding request to apple. For quite some time, they have been requesting their customers ask apple via feature request. See: http://www.teamviewer.com/en/help/353-How-can-I-control-my-iPad-iPhone-with-Team Viewer.aspx Is there a way to do this? It seems obvious that their must be a way because I have seen apple iPhone instructional videos in the past. Or is this the exclusive domain of a Mac with AirPlay? Thank you BTW, I specifically (at this time) need to remote view an iPhone 5 screen... therefore, an iPAD only solution will not work.
Hi, I tried to update 3 apps on iPhone 5 about a week ago. They got 'stuck' while updating, and now are permanently frozen showing a greyed out icon, and saying the status as 'installing.' I have tried everything and need more suggestions.This is what I have tried:Restoring - no changeLogging off iTunes account, pressing home and lock button til apple icon appears, then logging back in - this changes the status to 'waiting' but it's still frozenHolding down icon to delete - it doesn't have cross above these 3 affected appsGone into -> General -> Usage -> then selected each affected app and Deleted them - no changePlugged into PC and synced, then tried removing apps and installing again - the icons aren't removed when I remove, but when I install them again, it does kickstart the icon to change to 'loading', but then it returns to 'installing' and is still frozenAdding a new app/ installing updates for other apps to check to see if iTunes account works - yes they added/ updated fineCalling apple tech support. The guy was really nice and helpful, but his advice didn't work (as above.) He told me to contact the iTunes account support, and ask them to delete the apps from my purchase history and then try re-installing themContacting the ITunes account support - they emailed me back, and advised me that they checked my download queue and "updates of these three apps are not there." (?) So they gave me the advice to do as above. He also sent me to this link: http://support.apple.com/kb/TS1702 which at the last step says "If you continue to experience the issue, contact the developer of the application for further assistance." Now, my issue is: How the heck do I contact the developer, and will this help, when it seems to clearly be an iPhone problem? Should I give up and take the phone into an apple store? Any other suggestions will help. Cheers.
how to apple 4s unlock
Good night;guys, I have a problem and would like some help:I bought it on Amazon, 1 Iphone 5 Unlocked, factory unlocked. The device functioned normally and after an update, it did not take over my chip and says the device is locked (is asking to put a valid chip). After several attempts, I got in touch with the apple of my country (Brazil), and to my surprise, the search for the serial device, they reported that the device is locked by Sprint and manufactures do not accept support or exchange (The unit has 1 month bought with full price in amazon), telling me to settle with Amazon. I insisted informing them that the unit was purchased unlocked and they also reported that this device is aimed at the European market, it works with CDMA and GSM and apple Brazil suporPelas just the research I have done and talking to some people, I passed the information that Sprint can easily inform this code (or Imei) not sure which unlocks the device again, but have no information on how to get or do that. I contacted Amazon stating what happened and I'm waiting for a position within it, is to send the code or return the handset. My model is the A1429. Does anyone have any tips or suggestions to help? EM português para os camaradas brazukas que possam ajudar também: Boa noite;pessoal, estou com um problema e gostaria de uma ajuda:Eu comprei na Amazon, 1 Iphone 5 Unlocked, desbloqueado de fábrica. O aparelho funcionou normalmente e após uma atualização, o mesmo não aceitou mais meu chip e diz que o aparelho é bloqueado (fica pedindo para colocar um chip valido). Após diversas tentativas, eu entrei em contato com a apple do meu país (Brasil), e para minha surpresa, ao pesquisar o aparelho pelo serial, eles informaram que o aparelho é bloqueado de fabrica pela Sprint e não aceitam dar suporte nem troca (O aparelho tem 1 mês de comprado, com preço full na amazon), dizendo para eu me resolver com a Amazon. Eu insisti informando a eles que o aparelho havia sido comprado desbloqueado e os mesmos também informaram que este aparelho é voltado ao mercado europeu, pois funciona com as tecnológias CDMA e GSM e a apple do Brasil apenas da suporte aos modelos GSM. Eu fiz algumas pesquisas na Internet e com algumas empresas especializadas, me passaram a informação que a Sprint pode facilmente informar esse código (ou Imei) não sei ao certo que desbloqueia novamente o aparelho, porém não tenho nenhuma informação de como conseguir ou fazer isso. Eu comprei o aparelho desbloqueado, pagando mais caro e é justo que possa utilizar ele onde quiser. Entrei em contato com a Amazon informando o ocorrido e estou aguardando uma posição deles, seja para envio do código ou retorno do aparelho. Meu modelo é o A1429. Alguém tem alguma sugestão para ajudar?
Hey, I have the iPhone 5 A1429 GSM model and i am moving to the US in 2 weeks.I was wondering if my phone will support LTE in the states or if LTE is only available with the CDMA model. Hope somebody can help out! Thanks
Will apple relace my iphone 5... my lock button is jammed. i dont want to waiste my time at the store if they wont replace it.. THANK YOU
Hello, i purchased my iphone 5 about three months ago. I keep it in tip top shape with a top of the line case. Just yesterday my sleep/wake button quit working. It will push down but nothing happens when i do so. apple's troubleshooting said to turn my phone off then on or to try restarting it. However, I can't do either of these things because the button doesnt work! Do i really have to go all the way to the apple store to get it fixed? And if so will they replace it for free? Thenk you!
Good Afternoon, ive recently started up my own business fixing mobile phones - mostly cracked screens and chassis replacements. Just recently i thought id got a bargain on ebay regarding an iphone 4. It was described as working correctly, can make / receive calls and send texts etc but randomly locks up. Ive got the phone today, unfortunately its locked to the 3 network so ive got a micro sim on the way so I cant actually proceed further at this point. Although it did crash once on me when i tried to select language's etc - had to hold the home and power button down until it turned off. Ive read on the forums that this is a common fault, and can occur to any iphone - faulty or otherwise. And the main concensus seems to be to take it back to the store for a swap. My main question is - seeing how im likely to come across this fault again - is the fault software or hardware related? If its hardware related what circuit board is likely to be the culprit? If we could identify the problem then im sure I could just order the required part on ebay. The fact that apple havent recalled the iphone and that they will accept these faulty iphone's back and swap for new suggests to me its an easy fix - its just easier for the technicians to go in the store room and get a brand new one. Secondly ive just got another iphone 4 white - bought cheap as its totally dead. Tried a new battery and still nothing. Got a new dock / charging connector on the way - is it likely to be this at fault? Doesnt seem to be any sign of water damage, and it wasnt described as this on the ebay page. When id swapped the new battery over i tried to charge the phone ( to see if id fixed it ) and it got extremely hot - so i disconnected right away and left it to cool off. Whats likely to be the issue with that one? Thanks, and hope someone can help Adam
Since last monday I'm unable to connect my Iphone 5 to any wifi network, not even the one in my house which I was able last monday when I left.I was on a hotel and couldn't connect.Whne I choose the network on my Iphone and add the password it says incorrect password, do t have this problem whit my other apple devices just my iphone.
I bought Iphone 5 from US in march now my iphone screen is not working. I am in India @ the moment and Indian apple stores denied to repair my phone any suggestion?? I nvr expect from apple to treat their customers like this.
I'm Iran, I could create an apple ID but it need credit card information which I don't have, what should i do??
i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone is there anything apple could do if i took it to one of their main shops??? Kris (bulzy_23)
My iphone 4s dont open up after I switch off it. When I click the switch on button it blinks the apple logo in the black background. Is there anyway that i can backup my photos since I cannot open my phone?
Hello, 4 days ago I have replaced my iPhone 4s for problems with sleep button. Now I have an iPhone that gave me the apple, I think is a regenerated ... From 2 days gives me problems to wifi. Suddenly toggle the wifi turns light gray, in practice you can not turn it off it. What do you advise me to do? expect an update or I do it replace?
Long story short - went on a 15 mile bike ride with my iphone 4 stuck into my sportsbra - took it out to wipe it every so often, but moisture did get trapped in the case. Anyways, after the bike ride I went to Starbucks, phone was working fine. Pull phone out 2 minutes later - it has shut off. Nothing. Held home screen and lock button together, etc, nothing. Plugged into charger, nothing. I immediately ran to CVS, got rice, phone is in a cup of rice submerged as we speak. Am I screwed/should i go order a refurbished iPhone at the apple store tomorrow? Or will I maybe be in luck with leaving it in the rice overnight/until Friday? Any tips would be appreciated, thanks!!!
I recently had my Iphone 4 Casing changed to Red, I was not told that it would void my warranty. My home button has stopped working, and some of the apps won't work. If I take it into the apple store, will they have a look at it?
Hello there, I live in Israel, the iPhone bought in the United States.Device Model: A1428 iPhone 5Two days ago, internal speaker suddenly stopped working. I can not hear music or hear ringing through it.When I turned to my carrier, in order that they will help me replace the malfunctioning speaker (device is still under the one year manufacturer's warranty) they told me that since this model is not sold in Israel, they can not fix it for me, and because we don't have an apple-store in Israel, I can't do nothing I'd be happy if you could advise me what to do ( I want to use the manufacturer warranty that I deserve) Thanks for the help Itay.s
My iphone 5 has always been horrible in receiving any notification. I get no notification from any application or even the stock application. This is frustrating when I need these notification for my user experience. This mainly has to do with notification coming on my lock-screen. Facebook, instragram, and many other application gives no notification on my lockscreen and no sound to indicate any news. This is a problem that I've experience for a long time and its very bothering to see no notification pop up or sound. I've used to really enjoy apple before this issue. I used to believe it was just software issues but after the many updates, nothing was done to change this problem. At this point I am not satisfied with the product and how it performs.
my iphone 4 went dead and now has the apple logo is slow blinking on and off when it's plugged into my computer. I cannot stop it. Tried a hard restart but nothing happened.
My iPhone 5 is less than a year old, it is still covered by the regular warranty, i do not have apple care. I dropped my phone from a height of about 3-4 ft, and the screen loss all sensitivity. The screen itself is intact,however on the inside of the prhone some vertical lines are now visible. I have been told something called the digitizer is busted. Will apple replace this phone for me, or fix it? I am aware that more than likely i would have to pay for this service, but i was wondering how much, if they would be willing to do anything at all. thanks
i jailbreaked my iphone when it was in 6.1.2 , after that i restored to 6.1.4 .. can apple know if im jailbreaked it previosely?
Hi guys i got my iPhone 5 about 2 week after launch and about 3 weeks later i lost all sound clicks from text's, game apps, YouTube wouldn't play any videos and it worked perfectly fine when i went to bed wake up in the morning to this. I rebooted the phone and this resolved the issue, the phone was not in silent mode via settings or via the slider at the top of the phone. the phone would be working fine for about 3 weeks then this would happen again same issues as above this went on till about the 14th December and apple decided to change my phone now its happening again. I am at a lose end does anybody know a fix or heard of this before as i am sure this problem could not happen too 2 different phones ? Thanks
can apple now if my iphone jailbroken previosly?
Could anyone tell me if the Australian iPhone 5 model A1429 work in the USA with a local US sim card please?
Hello Dear Sir/Madam, I want to ask a question about my broken iphone 5 screen. Unfortunately, I could not find a discussion title about that topic. The subject is that I want to change my broken iphone 5 with a new one paying $220 and giving back to you mine. And my question is what am I required to do that in any apple store in US. Could you give me the details about like do I need to give back my iphone as the way I bought it I mean with all iphone stuff like charger and headphone.. etc. And the additional and important question is here, I need an official paper written by apple, which says that the old iphone is changed with the new one (indicating the IMEI numbers of both) to use it in my country legally, because I have already payed tax amount for the old one and I registered with the old one so to make the new one active.In my country,then legislations say that each person has a right to register only one mobile phone in 2 years; so I need to prove that the old one is given to back to your side. Is that possible? If you can answer my all questions as soon as possible I will be glad becuase I will be in New York in a few weeks so I need to learn all details about the topic to be prepared. Thank you.
Dear All, I dropped my iphone a few months back and ever since it's been in a support case (I bought it 1 day after dropping the iPhone 5 to the floor... how cruel can life be). I'm not worried about the dent in the upper right corner (power button). I'm more concerned about sound it makes when you shake it (it had this since day 4 already)... + the fact that the power button is not working anymore (even that I can overcome if needed).Nevertheless I'm worried about the warranty. I live in Europe (Belgium) and have to say that I'm completely disappointed in the service of the store where I bought my phone (an official apple reseller but not an apple store). With that said I rather know my options in terms of warranty other than asking it in the shop (cause they'll argue anyway). It's an official iPhone, done nothing fishy with it (only shouldn't have dropped it )
worked for someone? not for me! address appears wifi, but the button remains gray unavailable. I am very dissatisfied with the apple. The google's coming .... android!
I got my first iPhone as a gift the other day (32GB iPhone 5 from Verizon). However, the camera app on it does not work. When I launch it, either the closed shutter is displayed, or the screen is completely black and none of the "buttons" (i. e. Options and switching between front and rear cameras) work. I have tried completely closing out of the app and doing a restore of my iPhone through iTunes, but it still does not work. I have a case, but the lens is completely visible. Any help would be appreciated!
Lately I've been having probelms with my iPhone 4s. I bought it in July of last year. The problems include: my lock button is jambed, the phone thinks that I have headphones in when I don't, and applications such as Camera and Safari constantly crash. The screen also does not always respond when I touch it and it does not ring or vibrate when I recieve calls sometimes (I did check to see if my ringer was on, along with vibrating in Sounds under Settings). I have apple Care+. Can I trade it in for a refurbished phone? Also, for an extra fee would I be able to trade it in for a refurbished iPhone 5?
I had bought the iphone 5 four months ago. The problem is that it gets heated too much. I noticed it recently. What should I do? Should I take it to apple store to replace? Will they replace my iphone 5?
Hi everyone! I have an Iphone 5 that was newly "remodeled" for tmobile. I was wondering if there was something wrong with my battery after a recent decline in performance. I am updated to the latest iOS and I recently restored all of my settings on my phone in an attempt to increase battery performance, leaving only wifi on location for weather. With my current usage and standby, do I have something to be concerned about? I know some individuals that have my usage and will have a standby time of over a day. Advice and opinions is very much appreciated.
Immediately upon "upgrading" the iOS, my phone's battery life was reduced by more than half. I restored as new and it didn't fix it. apple then replaced it with a new phone that unfortunately is also running 6.1.4 and it's the same battery situation, possibly even worse than the last one. Seriously, if this persists, I'm going Droid when my contract is up. What good is any phone if you can't use it for more than a couple hours without having to plug in. Weak, apple. Really, really weak. No wonder your stock is tanking. You're releasing garbage.
#I just received my BRAND NEW, SEALED, iPhone4 32 GB FACTORY UNLOCKED which I bought from Ebay. After unboxing, I switched on the phone to find that it was already activated, and did NOT show the "Connect to iTunes" screen, which gave me doubts whether this phone is actually brand new, the phone does have that protective film on the front and back which normally comes with brand new iPhones, anyhow I went online and did some intense research and found interesting facts about the serial number, and from my understanding the phones with serial numbers starting with 5K could be a refurbished phone, and indeed my supposedly BRAND NEW iPhone which came in a sealed retail box with all accessories does have a 5K serial number, so I did some more googling and came across a web site which gives details about an iPhone with its serial number and it shows this phone is a refurbished one. I checked on apple website for warranty and it says "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contactus." #Now all you good knowledgeable people out there, please please shed some light on this matter.Is this really a genuine brand new phone? When I contacted the seller regarding the phone being already activated, he said it is normal with phones which are factory unlocked. But I believe it is actually supposed to show - “Connect to iTunes” screen. That was how it was with my iPhone 3G. At least right out of a brand new box. Am I correct? How can a refurbished iPhone come in a sealed retail box? Even if that was the case, would it cost the same as a normal brand new FACTORY UNLOCKED iPhone because I paid US $ 904.00 for this. Does apple sell refurbished iPhones as new? What confuse me is that the box have all the labels intact as it was a sealed box, and the serial number and IMEI number match with the actual phone. Should I consider this a genuine product that apple meant to sell as it is or better I go for a claim and either get a refund or replacement from the seller on Ebay?. Thank you very much in advance for all your kind help and insights. Attached are few images of the phone.
does apply replace battery for iphone 4 if its not under warranty and the iphone is a different color?
Hi there. My iPhone 5 has been working perfectly for about 5 months then about a month ago I noticed that my camera was just recording a hissing sound (nothing else) during video capture. Voice memos record and play perfectly and everything else works as it should The strange thing is that if I insert my earphones then the camera will record sound even from far away but when I take them out again it just records a hissing sound. I've tried plugging the earphones in and out, hard reset, and restoring but I still have the same issue.surely the voice memo and camera use the same microphone? The only thing that seems to be wrong is that the phone camera records no sound without earphones plugged in Please somebody tell me there's an easy fix as we have no apple stores here so I would need to ship it off to be repaired if the need be.
I bought an unlocked iPhone 5 yesterday (20 May 2013) at the apple store. How can I be sure it is the new model that supports the t-mobile 1700/2100 HSPDA+? Is there something in the version info that will let me know? thanks,BOb
Whenever I use facetime, the other party wouldn't be able to hear me after a few seconds/minutes. However, if I use my headphones, they can hear me properly.I think there's a glitch on my mic. Please help me
Hello, I am having a really strange problem with my iphone 5 for last 3-4 months. Sometime when i want to use my iphone from standby/sleep mode it dosent do anything! sleep/wake button, home button even silent/sound button dosent work. I know the silent/sound button dosen't work cause normally it vibrate when I turn it on. So the problem is my phone wont wake up from sleep/standby mode. The screen stays black and nothing works. If i press the home button and power button for 10-15 time very quickly, then it takes a screen shot and wakes up!! Sometime it stays in this stage for 5-10min. So here is what i did to solve the problem.1. I restore the phone from phone and ituens.2. I delete all icloud backup and started as a new phone3. I went to apple store and replace the phone with a new one!!4. I jailbreak it at last to see if it solve the problem!5. turn off the icloud to see if it works And sadly nothing of all this solved my problem! Now im not sure any specific app causing the problem but it almost impossible to find it out. So if anyone have any similar problem or any suggestion to solve it, then it will be really helpful.
My iPhone 5 is less than three months old and is suffering from a home button that clicks very loudly and sometimes stops working intermittently. This is obviously something that I can't reproduce on command. Is there any way that apple will replace the home button or the iPhone for me if I explain the scenario?
Having Paid about £20 for an official unlocking, I am being told to insert a Non-Orange 3G Sim card into the phone that is to be unlocked (Orange is the network the iPhone iscurrently locked to). Well I don't have a Non-Orange 3G Sim Card do I !! Any advice??? much appreciated. instruction copied below:- apple Unlock Procedure1)Insert a non-Orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)Connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top)5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iPhone has been unlocked” If using IOS5 this message will not show9)Follow on screen set up instructions to enable new carrier settingsYour handset should now be successfully unlockedShould this not show, please keep other network 3G sim in the iphone and restore the iphone via iTunes making sure all data is backed up first.You can also get some self help tips, please put the following into Google and search; support.apple.com/kb/TS3198 regards to all Simon
Hello Everyone Who loves apple most I DO Anyway I would like to make this chat about the iPhone 5 like for tips and tricks and stuff like that but first of all... How do you save battey life. I close all the apps in the multitasking bar, turn the brightness down to 50%, turn the weather and stocks widget off, set the nonifications I want to reminde me, and I also, turn off WiFi and 3G when not using it but my BATTERY STILL GOES TO QUICKLY! Anyone else have other ideas? If you do please tell me them. Thanks: jaydenlezjunior
I bought an iphone 5 and i drpo damaged it.I bought the iphone in india and can i get and out of warranty replacement for $269 in the US as my mother is flying to the US next week.and will apple give me a replacement iphone free of cost.I HAVE THE apple ONE YEAR LIMITED WARRANTY.
After ios 6.1.3 my battery is getting worse!Yesterday I switched off my phone with 30-32% of battery, this mornig I switched on and the battery was 20%: during the night it lost about 10% of charge without using it!And another problem is the recharge of battery: now the battery recharge in about an hour from 5% to 100%, before the update was about 2,5-3 hours.What can I do?When will apple solve this problem with a new upgrade??
My iPhone 5 operates at about the speed of dial-up internet. Every time I try to do something I have to wait. My harddrive is not even close to being full and I always close out of my programs so I am confused. It is mainly a problem with contacts (adding, editing, viewing, anything). I also occasionally hardware reset (power and home button same time) to try and help but to no avail. Is this an apple issue that a trip to the apple Store will take care of? I am just sick and tired of having upgraded to an iphone 5 only to step backwards in speed and performance, plus switching over deleted over half of my contacts even though I had icloud set up on my 4 and also on my 5 so it should have been seamless. Is my phone a lemon?
i have an iphone 4s , of course the warranty expired a little over a month ago. The slider mechanism does not work. I've tried turning the phone on and off, restored to factory settings. nothing seems to work. I've never dropped the phone or had any kind of water damage. I've taken the phone to the apple store. They have opened it , No damage has been done to it whatsoever but they won't replace it unless I pay $200.00 , which I can't afford right now. very frustrated. Any other suggestions?
Hello! I live in Russia and love apple very much, have many different products and never had any problems with them. And now I decided to buy a new Iphone 5 and wasn't lucky. I bought it on 3.05.2013 in normal shop, then turned out that wi-fi and bluetooth are not working and the phone eats battery very fast. Shop doesn't want take it back, official services don't want to repair it for free, because it was made for USA. I really don't know what to do:( To buy android? Hope you can help me somehow, the best solution for me is to change it. Serial № of the phone: F17KF2E5DTTR; Part №: MD296LL/a; IMEI: 013428008469809. Thanks!
My iphone was completely submerged in water last night. I put it in rice. Everything seems to work properly. But there is what appears to be water under the iphone screen. In the very middle of the water, it is blue. What does thar mean? Will it go away? Can I help make it go away? Will my apple insurance plan cover this? Please help!!
SO here's what happened, I was texting a friend and listening to music on my iphone... Then all of a sudden I get this pop up notification that says "This adaptor is not supported" I didnt have my phone plugged in and then all of a sudden it turned off and will not start back up. I tried the following:Charge my phone for an hourPressed the sleep/power+home button for 20 secondsPressed the home button and plugged it in my computer while doing so Now with that said, I need to know the following:Is there hope for my Phone?And if I have to replace it, can I go to my cell phone provider-ATT and have them replace it ( I have insurance on it) because the closest apple store to me is 3 hours away. All the advice the better!
My iphone 4 has just completed my two year contract with vodafone. However in this time my phone broke and I used apple to repair it. Which in fact is actually a switch service. So now I have a different imei number than what I started with. I rang vodafone to unlock my phone, but they say they can't and there is nothing they can do as the phone was not issued by them. I also can't seem to find a way to unlock my phone via apple. So what can I do??Any help would be awesome!