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I forgot my passcode and have found out how to restore my iphone 4s but will I loose all of my photos?
My phone won't send picture messages to any phone other than an iphone and when I googled it, the solution was to restore it.So I did. Downloading the software itself took nearly 3 hours, but whatever. My phone restarted, but now the bar is stuck at ~3/4 done and it's on "restoring firmware". It's been this way for over 20min. I use iTunes 11.0 and Windows 7.Can anyone help me out? Would it be bad to reboot my computer at this stage?
How do I save or recover all my photos when the iphone is telling me I must restore it to factory settings?
HiI have an iphone 5 and last night it just turned off while I was asleep so I charged and it turned and it worked but then turns off suddenly so i plugged it again for houers and it just got stuck on the silver apple so I pressed the button on the top right and the home button and it worked againbut while I was in a call it turned off and now it doesnt turn on so I tried to restore it and my itunes says there's a 2001 error and i already checked and my itunes and mac updetes are the latest ones what else can I do? Do I need a new phone?thanks
iphone 4s Wifi problem, After using the device of 7 month. wifi is not working. BEFORE WAS WORKING FINE and now wifi is not able to identify. I tried all the possibilities to fix the wifi, such as resetting network, restart the phone, restore from iTune and setup as new phone, but the problem remain same. turning on the wifi can't recognise any network. any other idiea to fix the wifi of iphone. Thanks
I recently bought my iphone 4s from a guy (who bought it from someone else). He sold it to me pretty cheap because when he bought it, one of his friends tried to restore it for him and it got stuck in recovery mode. I have no idea if the phone has ever been "tampered with" or not. He didn't seem to know much about it (said it was his first smartphone) and I thought I might have a chance of fixing it. I'm starting to lose faith in that...I've tried almost everything I can find. I know there are tricks for this all over the internet and I've tried almost all of them. TinyUmbrella does nothing, Redsn0w won't even install on my computer (frustrating!). Trying to restore from iTunes is useless. It gets to about 90% then comes up with error code (-1) and gives up. I've tried that route probably 20 times with no change. I know I could take it into Apple and they could look at it, but I have no information on the phone itself. I cannot get the serial number. Does anyone have any suggestions at all? I'll try anything that doesn't require me taking it to Apple and getting charged more than I paid for the phone to fix it....I run Windows 7. Thanks so much!
I contacted Orange UK and they said that this iPhone4 is ready to be unlocked, but they can't unlock the phone because I am not the original contract owner. Why can't Apple unlock this phone, because the original owner doesn't care and has sold it? As far as I understand, I am one of at least 3 owners for this phone. I guess there could be more. I just wanted to have a normal iphone, why can't Apple help on this issue? I have previously had many apple products, this is the first one I bought used adn just wanted to restore it to normal. Another thing is that 3rd party services can unlock it for 200$. What is that they do to unlock it? Why can't apple make a small comission for unlcoking iPhones instead. People find ways to cheat and ripoff people who doesn't deserve to pay extra for the phone they bought. Here is my iPhones description: IMEI: XXXXXXXXXXXXXXXSerial Number: XXXXXXXXXXXPart Description: iphone 4 16GB BLACK Product Version: 6.0.1 Coverage Status: Out of Warranty Coverage End Date: First Unbrick Date: 29/03/11 Last Unbrick Date: 10/04/11 CTN: 7580088512 Next Tether Activation Policy Description: UK TMobile Orange. Lock Status: Locked
HI... I tried to restore and update my phone software, itunes downloaded the software and it automatically updated the phone's it. Now during the initial configuration of the phone, it says that the software cannot be registered at the moment and tells me to contact the customer care. My phone is not even starting up now. Please help me resolve this problem
Hello. I have an i4. My calendar icon went missing after I respringed my i4 when I changed the theme. I tried with restore my home screen layout but that didn't work out. I restarted it without luck. Went on to look if I had misplaced it, but that was not the case. I have a jailbroken i4. Is there anyway I can get the calendar back? Thanks in advance.
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. iphone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iphone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iphone, iPad, or iPod Touch 2. iphone Support 3. iPod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
My iphone 5 battery drains a lot. After 42 minutes of usage, and 5 hours of standby it drops to 89%. I'm just wondering if thats normal. I was wondering, if theres a way I can completely restore my iphone. Like restore nothing back onto it, only my text messages and imessages cause those are really important.
OS - 6.1.3After it turns off it gets put into " recovery mode". and even if i do the "restart", i have to do it several times before the phone actually turns on. phone is 1 year and 5 mos old. already tried to restore it but it just keeps on shutting down. can anybody help?
Please help.. i'm having this error when i'm trying to restore my iphone
My iphone 4G was updating to the latest i.OS software on itunes (on my windows computer). As usual, my phone had to restart. It turned off, but as it was turning on (when the screen just shows that silver apple logo) an error message came up on itunes saying that it couldnt update the software (I forgot to get the error number). But my phone is stuck with that silver apple logo on it. My computer tells me to restore my phone, which I tried, but everytime I do that, itunes says "extracting software" and then it says "preparing to restore" then it comes up with an error message (number 2009). I have tried restarting my computer. My phone is stuck like this. What should I do? Please help!
My iphone keeps updating at random times, and everyone is saying I need to restore it. I dont know how to rtestore it. Will someone please tell me how and quickly.?
Hi Ive had iphone 5 since it came out, and recently this year, its been turning itself off with plenty of battery life and wont allow me to turn it back on until I have plugged it into wall charger to 'charge' it back up. When its plugged in, it returns to the battery level it was originaly at....30%, 50% for example. Has anyone else experienced this issue? Im going to do a iCloud and computer back up and restore firmware see if that helps?Chris
Hi, I am hoping someone can help me as my wife's iphone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iphone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iphone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iphone and images previously uploaded from the laptop. Cheers Chipontheroad
My iphone has literally no storage left, when I plugged it into Itunes it said 10.9 GB were occupied by "other" what is other? i have 6 apps, no music, and 32 pictures and my storage is almost full. I'm wondering if anyone has come across the same problem as me and I don't know what to do to fix it. I had to delete basically everything off my phone because of the 10.9 GB other is taking up. I didn't know if I should restore my phone and set it up as a new iphone. Please help!
I have an iphone 5 64 GB running iOS 6.1.4 on AT&T. Over the past ~ three days, have noted that the iphone randomly "crashes". Could be when I am using an app. Could be when I am making a phone call. Could be when it is simply connected to the power cord and haven't touched it at all. The cycle is as follows: Screen suddenly goes blankThe white Apple logo (which typicaly appears during boot-up) appears for 3 - 5 secondsI hear the "chirp" that normally sounds at the end of boot-upThe iphone lock lock screen then appears Sometimes, when the phone emerges from lock screen, the brightness is about half of what it was prior. I have not been able to isolate this behavior to a specific set of circumstances. When it occurs during a phone call, the call is interrupted / other party is silenced, but if I swipe at lock screen, the call resumes (the other party notes that I went silent during duration). I have re-started / re-booted the iphone 15 times. I have cleared all apps from the cache. I have disabled all notifications and location services. I have done a Reset All Settings on iphone and restored from iCloud. I have done a restore from iTunes. The problem continues. I would say that this crash cycle occurs about every 30 - 60 minutes. As noted, many times when I'm not even touching / using the iphone. Have also noted that when not connected to power supply, the iphone is quite warm, and battery drain is at an accelerated rate of 3x to 4x of "normal", worse than prior iOS 6 related battery issues. Have also tried all the usual battery saving tricks - wifi is off, GPS is off, EQ is off, etc. Any thoughts before I head to the Genius Bar? Thanks! TCF
Everytime I try to restore a backup from my computer it says that my iphone is refusing the back up PLEASE HELP
HELP PLEASE! A purchased a iphone 4 GSM model. I have been trying to restore it (being the screen said to connect to itunes) but when I went through the restore process, itunes recongnized it, it went through what appeared as all but the last second of restoring when I got a " The iphone "iphone" could not be restored. An unknown error occured (-1)". I have a copy of the Updater log if there is something particular I need to look for, please throw me some bones. lol. The log does list:0: RamrodErrorDomain/3ec1: BBUpdater/2unable to convert ramrod error 1004 ThanksKIm
My iphone was last used yesterday, it ran out of battery. when i tried to turn it on today it displayed an iphone USB plug and itunes logo indicating to plug in and log on to itunes which i have done but itunes says it cannot be restored due to error 21Can anyone help me please???
I am having trouble restoring my iphone. When I try to restore it, it says I need to update my iphone first but I have already done so and my iphone says it is currently up to date. I also just try and dowload the update again to just try it and it comes up with an error and won't finish everytime. Help please!Also- another question, my iphone will never finish syncing but will back up the phone. Just says "Waiting for changes to be applied."
Okay heres the deal, I got a new iphone two days ago and yesterday it was causing problems so when I called to get it fixed they made me back it up to my iCloud but they made me set it up as a new phone. Now I am wondering if I can somehow access that information and restore my phone without having to reset it again.
Last night my iphone 5 went black and won't respond to anything. I can still hear soundlike siri and when a text comes through but I can't see anything. I have tried to restart it by pressing the home button and power button but that hasn't worked and I've tried to restore it on iTunes but that hasn't done anything, can anyone help?
initially, i was unable to have wifi connection, then i reset my network setting, still nothing happened. then i restore to factory setting...still i cant have wifi connection..what to do?
I want to restore my phone to see if that would help? but i have a passcode and cant see anything to type it in, anyway i can restore without entering the passcode?
Problem started about 3-4 months ago. Screen will be dim at first, but pressing the power button to turn off the screen and then pressing the power button again will restore the screen to full brightness. Brightness is set to max and Auto-Brightness is off. Phone is not overheating and has never been wet.
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
Okay so first my iphone 4s had a storage problem. So I bought an iphone 5 and restored my old settings to the iphone 5. Sadly that carried over the storage bug to my new phone. I went and reset all of the factory settings and started from scratch. I have now fixed my storage problem, but I made this a new iphone, and did not restore from a back up this time. I set it up with the same phone number of course, expecting it to take in my contacts from my cell phone number. I sync everything, and my contacts are there. But they aren't MY contacts....they're my mom's.... So how can I get rid of her contacts and import mine. I tried turning off iCloud contacts and deleting them, and turning it back on. But its the same. Help!?
My iphone went into recovery mode after updating!!! It's telling me to restore but I'll loose everything ive been trying to transfer! I can't loose these photos. Please tell me there's a way to fix it???
Hi there!!...my ifone4s is no longer producing sound of any description with the exception of the earphone jack!!! I am running iOS 6.1.3....i have tried reset,restart and restore----no joy....i have cleaned the dock port and speaker and mike area ----no joy! Now my question,,,is this a hardware malfunction or a bug from the iOS???..this is a replacement fone (march 2013) my previous fone suffered a wifi antennae breakdown after an iOS update!!,,,covered under warranty...this fone is now given trouble,,is this fone covered under warranty surely li should get more than three months outta my new fone - no???...any advice or help from anyone will be greatly appreciated especially as regards warranty...thanks in advance for looking...
I just bought a second hand (perfect condition) iphone 4S today, the user sold it because they had upgraded to an iphone 5. The previous user did not restore the phone they just deleted all of their previous data (contacts, pictures, applacations, they left their 1,100 songs though), so I planned on restoring it later tonight to start fresh. I had it activated to my phone number at the Verizon store on my way to a family party and used it throughout today but put barely anything onto it knowing I would be restoring it tonight. I got home and plugged it into my laptop and went to iTunes found "Emily's iphone" and then hit the restore button like normal, it worked perfectly fine and went the whole 14 minutes it said it had to. Then my phone went to the "connect to iTunes" screen when it was already connected. I checked to make sure everything was plugged in correctly, and it all was perfectly fine. I tried the manual reboot (holding the home and lock buttons for a few seconds) and all it does is shut off and bring me to the same "connect to iTunes screen".. someone please tell me how I can restore my phone! Thank you, Emily
my iphone 4 will not come out of restore mode. ive update itunes and still working. its sayin error 2001
I went to update my apple software, plugged into itunes ,which is up to date, and the phone has now said it needs to restore first.Problem is it won't. unknown error 3014. How do I resolve this?
I'm having issues with the camera on my iphone 5 where it locks up when I try to open the camera app or the screen goes crazy with multi-coloured white noise or a portion of the screen is covered in a purple band usually vertically.Has anyone else had this issue and managed to resolve it.Apple support have said to restore the phone or wait for iOS updates. I've done both and got a new phone and had the same issues. Any help would be great fully received.
My iphone not opening and I am facing problem with error 1015 when it is put to restore
The App Store icon on my iphone was accidentally deleted, how can i restore it?
I am not the most technically inclined, so please bear with me. About two months ago, lines began showing up in Safari every now and again. They would go away, so I didn't think too much of it. Then one night, while in a game app, the screen began "flashing" like a strobelight. It couldn't exit the app fully, was blinking half the screen in the app, part of the home screen, etc. You cannot see throught the commotion to use the phone, if the programs can even open. This happened all evening, through the night, and the entire following day. Then it stopped. It was fine when I took it to the AT&T store (the closest Apple store is 45 minutes away, so I wanted to be sure AT&T couldn't do anything for me) but by opening and closing programs and apps, I was able to force it to act up. Of course when I left the store, it worked fine again. It was fine for a few days, acting up only a time or two, but I drove 45 minutes to the Apple store. My Genius Bar member told me it was software based and that I should restore the phone, download the software again, and manually add my media back on. After the four+ hours of downloading and 2+ hours of adding media, it was fine again. That was about two weeks ago. Now it's back. I looked into the diagnostics (what I can see through the noise on the screen) and I have many different errors going on. Googling these errors codes is not providing much information, and again, I am not the best with this stuff. SO:-Is a latestcrash.plist or mediaserverd.plist the same as a panic.plist code? In turn, if they are, will Apple replace the phone as they supposedly do in the case of panic.plist crashes? -I've noticed a bunch of the issues seem related to audio and video functions on the phone. I have AudioToolbox, CoreFoundation, and CoreQuartz codes, for example. Are these things that would justify a replacement? I am sitting through another 4 hour software download right now in order to restore the phone again, but am afraid to lose that diagnostics info, but also cannot see the screen to send any diagnostics info to Apple. Is this something that is software based? Does that mean I am going to be doing this every few weeks? The phone is only 6 months old, but I don't want to let it go and loet the one year manufacturer's warranty. I apologize for being so verbose but I really cannot find anything online that sounds similar to what my phone is doing. Any guidance would be much appreciated.
HI, I am facing an issue with my new iphone - 5 phone, all off sudden i am finding my phone sceen black and i am unable to retore back. Had review many discussion, But non of the were relevent to my concern, 1. I have removed the cover and tried but still problem exits. kindly help me to suggest how to restore my phone, as the non of key is working now.
I try to avoid updates on my iphone because it's either hit or miss and after the latest update that was released a couple days ago, my worst fear happened. It updated then I left it alone to update. After over an hour I come back and the "connect to iTunes" image appeared and nothing worked. Once iTunes was restarted it said I needed to restore my phone to factory settings. This is ridiculous and very frustrating. I'm not going to lie, several of my friends have Samsung Galaxy S3's or Notes and they seem way more verstitle and reliable then my iphone. Any suggestions?
My iphone 5 screen just go nuts suddenly! it turns to a blank screen or it just go crazy and the whole device stops then i have to restart it using the home and power together the problem is not stopping all the time even after i updated it to 6.0.1 and did a hard restore Plz tell me what to do p.s i droped it before
My iphone 4s has a bad operating system (confirmed at Apple Store) I was given a new device and we restored my settings, etc. from backup. I was warned that there was a possibility of the glitchy iOS being transferred to the new device. Well after a couple weeks, this proved true. Next step is to restore device as NEW. Before I attempt this, I would like to be as prepared as possible to avoid losing anything permanantly. I am looking for advice with this - since I won't be able to restore from a backup, will I need to create a new iCloud account? Can I remove previous backups from both iTunes and iCloud? Thanks in advance for any help! This has been an ongoing issue since I purchased the phone new in January and it's beyond frustrating!
hey there, so i bought my iphone on April 5th and it was working fine up until 2 days ago, my phone started glitching and shutting off by itself. Today it shows up with the input cord on the bottom of the screen and an arrow pointing to the itunes symbol at the top of the screen. When i plug my iphone into the computer it says it needs to be restored, i click "restore iphone", it then loads well but when it makes the final load to turn my phone on, it crashes and says "the iphone "iphone" could not be restored. An unknown error occured" what do i need to do to fix my iphone??????
Following the most recent ios version update, my iphone 5 completely crapped out and had that little usb symbol on the screen. I called Apple...they walked me through transferring all my almost 3000 photos/videos to my computer (obviously not able to do through iTunes/iCloud when my phone wasn't functioning). I asked if everything else (about 250 apps...no music) would be in the most recent cloud backup which was only a couple hours before the phone crapped out. They said yes. I did the restore and only about 30 of my 250ish apps restored! I never saw all my apps in my iTunes for some reason and all the apps that I can see in my iTunes have been restored. I wasn't at capacity for iCloud storage either because it happened a couple months ago and I bought more storage space. I've only been an iphone user since Dec 2012 so PLEASE HELP if you can and let me know if there is anymore inof you need from me to help me troubleshoot. PS=I use a good 30-40 of those apps while I'm running experiential marketing campaigns in the field...one of which is a HUGE campaign I'm managing starting tomorrow. I'm toally FREAKING out right now with my apps not all restored even though the restore is complete. PLEASE HELP -super grateful in advance Julia
Hello, I've had my iphone 4S since July 2012 and am currently on a 2 year contract with EE in the UK. I've been having a problem for about a week now that came to my attention about last Friday. Basically whenever I dial a number and someone picks up the phone and I begin talking, nobody can hear me? They won't hear me say anything and will simply hang up, I've recalled this happening to several people but I wasn't sure if there was a genuine fix or whether it merited getting a new handset? I've considered taking to direct to EE because the nearest Apple Store is in Manchester, and I only want to travel there if I have good reason to. Is there any known fix for this? i have tried resetting my phone by holding both buttons but have yet to do a full restore (Last resort) Just wondering if anyone knows? -Matt
I do not so much have a question, but a statement: I did the upgrade to iOS 6 last night. I had to delete a lot of apps to make room for the upgrade and did a small icloud back up to save space. But, after waiting and seeing the upgrade time kept going up and up, I just went to bed. Woke up in the middle of the Night to check and my phone said to connect to iTunes. When I did, it told me I had to restore my phone. So I had no choice because, it would not leave the connect to iTunes message on my screen otherwise. This is a horrible glitch!
Hello everyone. I have an iphone 4 16gb with iOS 6.1.3, so yesterday i was using it normally, put it back in my pocket with 36% battery. After 1 hour or so i pick it up again and I had a nasty surprise the phone was very hot and battery drained down to 15%, i didn't have 3G, wifi, bluetooth, locations or other stuff or apps running, the phone was in standby. I get home and try to do a restore and i got another surprise, while it was connected to the PC instead of recharging it the battery went down and the phone shut off. Managed to restore it eventually, it stopped heating in standby but whenever i am at the menu doing nothing again with no apps or other stuff turned on it starts to get hot in the upper right part, people say it's the CPU..i don't know what to think anymore, last time it did this a restore solved it but not this time..any ideas?