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i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone is there anything apple could do if i took it to one of their main shops??? Kris (bulzy_23)
My iphone 4s dont open up after I switch off it. When I click the switch on button it blinks the apple logo in the black background. Is there anyway that i can backup my photos since I cannot open my phone?
Hello, 4 days ago I have replaced my iPhone 4s for problems with sleep button. Now I have an iPhone that gave me the apple, I think is a regenerated ... From 2 days gives me problems to wifi. Suddenly toggle the wifi turns light gray, in practice you can not turn it off it. What do you advise me to do? expect an update or I do it replace?
I don't now how but suddenly i see in stead of 1 screen 4 horizontal small screens afther tunrning on my I phone 5. When started furter on I see 4 times my screen with Apps. You understand it is a mesh. At the Vodaphone store they say its a hardware problem. The want to collect it and repair. Has anyone experience with this and now how to deal with it. Restart does not help also reset does not help. Thanks Jack
Hi people, I have an iPhone 5 64 GB and of course all the newest software. In the recent days, it happened twice to me that the phone would suddenly switch of at around 13-15% battery! When I try to turn it on immedietaley, i will get the "empty battery"-symbol. However, after waiting for some 20-30 minutes, when i turn it on again, it will just work and display a battery of around 13-15% again. Very strange. Never had this behaviour at iPhone 4 or 4s Any ideas? thanks
Ok so here's the deal. At work I barely get one bar on our wireless network, but at home I of course have full signal. At work I turn off the wifi because at that weak of a signal, it takes forever to send email or a picture on my phone. So I switch to the cellular network, and bam it goes fast. But then when I get home I want it on the WiFi and keep forgetting to turn it on. So my question is (without Jailbreaking) hasn't someone come up with an app that will set timers for wifi to turn on and off? That seems like one that should have been out in the first year of Apps?
#I just received my BRAND NEW, SEALED, iPhone4 32 GB FACTORY UNLOCKED which I bought from Ebay. After unboxing, I switched on the phone to find that it was already activated, and did NOT show the "Connect to iTunes" screen, which gave me doubts whether this phone is actually brand new, the phone does have that protective film on the front and back which normally comes with brand new iPhones, anyhow I went online and did some intense research and found interesting facts about the serial number, and from my understanding the phones with serial numbers starting with 5K could be a refurbished phone, and indeed my supposedly BRAND NEW iPhone which came in a sealed retail box with all accessories does have a 5K serial number, so I did some more googling and came across a web site which gives details about an iPhone with its serial number and it shows this phone is a refurbished one. I checked on Apple website for warranty and it says "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contactus." #Now all you good knowledgeable people out there, please please shed some light on this matter.Is this really a genuine brand new phone? When I contacted the seller regarding the phone being already activated, he said it is normal with phones which are factory unlocked. But I believe it is actually supposed to show - “Connect to iTunes” screen. That was how it was with my iPhone 3G. At least right out of a brand new box. Am I correct? How can a refurbished iPhone come in a sealed retail box? Even if that was the case, would it cost the same as a normal brand new FACTORY UNLOCKED iPhone because I paid US $ 904.00 for this. does Apple sell refurbished iPhones as new? What confuse me is that the box have all the labels intact as it was a sealed box, and the serial number and IMEI number match with the actual phone. Should I consider this a genuine product that Apple meant to sell as it is or better I go for a claim and either get a refund or replacement from the seller on Ebay?. Thank you very much in advance for all your kind help and insights. Attached are few images of the phone.
Hello, I am having a really strange problem with my iphone 5 for last 3-4 months. Sometime when i want to use my iphone from standby/sleep mode it dosent do anything! sleep/wake button, home button even silent/sound button dosent work. I know the silent/sound button dosen't work cause normally it vibrate when I turn it on. So the problem is my phone wont wake up from sleep/standby mode. The screen stays black and nothing works. If i press the home button and power button for 10-15 time very quickly, then it takes a screen shot and wakes up!! Sometime it stays in this stage for 5-10min. So here is what i did to solve the problem.1. I restore the phone from phone and ituens.2. I delete all icloud backup and started as a new phone3. I went to apple store and replace the phone with a new one!!4. I jailbreak it at last to see if it solve the problem!5. turn off the icloud to see if it works And sadly nothing of all this solved my problem! Now im not sure any specific app causing the problem but it almost impossible to find it out. So if anyone have any similar problem or any suggestion to solve it, then it will be really helpful.
How much will it cost to replace front screen of iPhone 5 ... It's bad
where can find a repair on iphone in philippines
Hello Everyone Who loves Apple most I DO Anyway I would like to make this chat about the iPhone 5 like for tips and tricks and stuff like that but first of all... How do you save battey life. I close all the apps in the multitasking bar, turn the brightness down to 50%, turn the weather and stocks widget off, set the nonifications I want to reminde me, and I also, turn off WiFi and 3G when not using it but my BATTERY STILL GOES TO QUICKLY! Anyone else have other ideas? If you do please tell me them. Thanks: jaydenlezjunior
I found an app that provides a call confirmation without jailbreaking the phone called "Group Contact." in settings, if you turn 'return to the app after phone call" on, you get the message "you will be alerted before making the call, and the app will be re-opened after the call." Before every call, a call confirmation is delivered, which solves my problem perfectly!
Hello! I live in Russia and love Apple very much, have many different products and never had any problems with them. And now I decided to buy a new Iphone 5 and wasn't lucky. I bought it on 3.05.2013 in normal shop, then turned out that wi-fi and bluetooth are not working and the phone eats battery very fast. Shop doesn't want take it back, official services don't want to repair it for free, because it was made for USA. I really don't know what to do:( To buy android? Hope you can help me somehow, the best solution for me is to change it. Serial № of the phone: F17KF2E5DTTR; Part №: MD296LL/a; IMEI: 013428008469809. Thanks!
SO here's what happened, I was texting a friend and listening to music on my iphone... Then all of a sudden I get this pop up notification that says "This adaptor is not supported" I didnt have my phone plugged in and then all of a sudden it turned off and will not start back up. I tried the following:Charge my phone for an hourPressed the sleep/power+home button for 20 secondsPressed the home button and plugged it in my computer while doing so Now with that said, I need to know the following:Is there hope for my Phone?And if I have to replace it, can I go to my cell phone provider-ATT and have them replace it ( I have insurance on it) because the closest Apple store to me is 3 hours away. All the advice the better!
My iphone 4 has just completed my two year contract with vodafone. However in this time my phone broke and I used apple to repair it. Which in fact is actually a switch service. So now I have a different imei number than what I started with. I rang vodafone to unlock my phone, but they say they can't and there is nothing they can do as the phone was not issued by them. I also can't seem to find a way to unlock my phone via apple. So what can I do??Any help would be awesome!
Please help - My iphone 4 intermittently stops making and receiving calls/texts without warning, the phone will have a full signal and could be anywhere in the country but when you try to make a call it won't do it. If you then ring the phone it is as if it is turned off, if you then turn the phone off then on again it works perfectly well until the next time which might be in days or hours. T -Mobile talked me through a reset but this has not worked and Apple want a fee to help further as the phone is 22 months old, it is however little used and still looks new. Any help appreciated
I dropped my phone into the toilet. I got it out as quickly as possible, but it did get submerged. When I got it out, the screen turned on by itself, but I didn't think much of it, and I stuck it in rice for a few hours. When I went to check on it, it seemed fine, as the screen turned on and all the buttons seemed to be working, other than being slightly laggy. The volume buttons worked, but the didn't seem to do anything to the volume. The speakers worked as well, and even the vibrating part did. the lagging didn't get any better though, so I decided to see if reseting it would work. It turned off fine, and the apple symbol came up, but that was where it stopped, and it now will not turn on. I checked the LCI in the headphone jack and the charging slot, and the one in the headphone jack has a tiny pinkish-red dot, and the one in the charging slot doesn't look red at all. I stuck it back into the rice just in case. Can anybody help with my situation?Just some info, up until I put my phone into the rice the first time, I was mostly in full panic mode, and even after I put it in the rice, I kept checking to see if it worked by pressing the sleep button. I'm pretty sure I did everything I'm not supposed to do, but what can I say?
Hi,I have a broken iphone4 which was sold in Japan (It is locked by a Japanese carrier).I'd like to bring it to an apple store in the States to repair.Do they take it?I'd like to use it as a T-mobile Iphone4 after fixed.Is it possible?
i bought iphone 5 in new york. i live in south africa. i cannot hear caller on the other side of the call. no-one wants to repair my phone because its an "international" phone. Where do i send the phone to in new york to try and get the phone working again?
On May 18, 2013: Yesterday my cousin and I tipped our canoe while on a river. We had our electronics in a ziploc bag which included my iPhone 4S. We managed to save almost everything including the ziploc bag. We were stuck floating down the fast moving rapids for atleast 30 minutes keeping firm grip on everything. Once our fellow canoe group caught up with us we put everything in their canoe and made a pit stop. There we put the electronics out to dry (only a little bit of water got it). I managed to send one quick text out and tried hard to shut off the phone but it kept rebooting. When we got back to my grandma's house I investigated the iPhone. It was on and working BUT the flash was stuck on and the power button didn't always work, water behind the lower part of the screen I tried hard to turn it off but it just kept rebooting. With no rice I just layed it out in the sun for an hour. About 2 hours later we rushed to the mall and went to the Apple Store. They checked the status of the warranty and it just expired 5 days ago. Ugh.. So they just told us there was little they can do and they will replace it for $200.00. At this point I didn't want to give up. At the Apple Store the iPhone was having such a melt down. The Apple employee struggled to keep it on as it kept turning itself off (power button issue). Everything else was functional besides the back camera full of water vapour and LED light. About 3 hours after that I got home I put the phone in rice. I noticed the phone some how got into recovery mode. Over night and about 24 hours later I took the phone out of the rice plugged into iTunes on my iMac. It was just on recovery mode asking me to recover it on iTunes. It wouldn't work because it kept going into UNKNOWN ERROR 2001 and UNKNOWN ERROR 2006. I read somewhere a fix can be putting it from recovery mode into DFU mode. But remember the power button isn't still working so it is impossible to go into that mode. I think I got it once but still had the same errors. I am not ready to give up. I know there is no such thing as minor water damage but it really does seem minor because everything was functional just the phone put itself into recovery mode with a messed up power button. I'm asking what I should do now. I really don't want to spend $200 for another iPhone 4S when the next generation iPhone will come at what ever time. It seems pointless getting an old phone than a new one. I just want to be able to use this one until then. Thanks for reading my rants. Brady
Some help would be greatly appreciated !
Today I was taking pictures of my family, and I was using the flash on my phone because the light in the room was very dull. After taking the pictures and looking at them, I noticed the red eye thing that happens when you use flash. I decided to get rid of them with the red eye correction tool in the stock camera app, and after about 15 taps of pressing the red spots on one of the eyes on my cousin, the tool kept making dark spots in the wrong spot each time, and then the photos app just crashes. Um How can I fix this issue? because its persistent with every picture I Do it too.
I got a small amount of water in my iphone, at first i thought it was ok but after about half hour the water had spread through my screen, and it started going blotchy and cloudy. The touch screen still works, speakers, charger, camera etc. Only thing is phone wont turn off? I tried the rice for a few hours but didnt do much. does the apple warrenty cover water damage if not how do i get this repaired?
Hello.The power button on my iphone 4s broke and now I can not turn it off since the button is stuck.and I would like to know if the repair costs is covered by the warranty or not, and if not, how much will it cost torepair the power button on it.
I have tried holding the 2 buttons to reset and nothing happens. The phone was on charge all night and only showed 1% battery so I turned it off and now it is non responsive. Please help!
just restored my iphone to be like my ipod and I lost all my photos and videos..is there any way to get them back?
My phone won't power on. I tried holding down the power & home button for minutes at a time. Tried charging with multiple charges from multiple outlets and sources. The apple advice is telling me to upgrade the software on my phone. How am I supposed to do this if the phone won't turn on? Am I missing something here?
Will Apple repair or replace a water damaged phone at some type of discounted price?
Hello, Which mode uses most battery when the phone is on standby and on a wifi network and has 2G (EDGE) coverage.. 2G+wifi or just wifi? I believe it is 2G+wifi because when you put your phone to sleep, it turns off wifi leaving push connected through 2G which consumes very low power. If I have only wifi enabled, the phone can't turn off wifi otherwise it'd lose the push connection. Thanks.
i turned on voice over and i know how you turn it off but it wont let me click on anything and the voice doesnt say anything when i click on anything and it wont let me use my iphone! i need help now! please!
I bought an iPhone 5 last month, for starters, i didn't notice that the Power Button was compressed as in its still working but just, it doesn't have the 'button click' feel like a normal iPhone. Recently my friend bought an iPhone too, when i compared our iPhones, i found out that his iPhone's Power Button has a 'pop up' feel where mine is compressed. I'm from Kuala Lumpur and the place i bought it in Johor. Can i know whether can i get a repair or replacement for it? Who should i contact to do so? Note: i bought it in a small DIGI shop in Johor. And, i heard that iPhones bought in small retail shops cannot be replaced/repair/etc.
Im trying to press home and lock bottom at the same time but it didnt work, Also Im trying to put the cell in DUT and nothing happen. when i conected to the charger it gets to hot and dont charge.
I had a story about not charging iPhone. PHcharge my iPhoneI insterday evening (Philippine Time). But it charged less than 1 second. It running out. I plug it anywhere but it not worked. I had to check the battery bar, i found that my iPhone is depleted fast. I checked the LCI but it white. I tried anything:A. Charged for at least 15 minutesB. turn on and off the iPhone.C. Restart the iPhone.D. Plug it to the computer. But it failed. I will need to seek repair on repair shops? I don't attempt to repair this iPhone. I'm scared about this iPhone is not charging. What I'm going to do? Sincerely,Treshan
I'm planning on buying the iphone 5 because I have an upgrade available. I have never owned an iphone before, but I do have an 2gn ipod which has 8 gbs and has 2 apps and have used 5.5 of my 6.84 gbs available with songs(1175 songs). I have also have 30 photos, and have 1.5 gbs left to fill. If I do get the iphone 5 I will not put music on it, because I have my ipod. I would like to have a lot of apps though, because I like to test them out, and give reviews on them. I have a fair amount of photos in my current phone(around 400), but the camera quality is not that good, and I think because the iphone 5 have a lot more gbs than my current one that I will want to take more than I usually do(although I would probably upload them onto my computer and delete the originals off my phone). I don't have that many contacts and I have a tablet where I play my games and movies on, so that is not an issue. I know this is a bit long but I really want to make the right choice because I plan on having this phone until my next upgrade which is in 2 years. I want to know if 16gbs should be enough or if should I go with the 32gbs? OR if I should just wait for the newer version to come out, and if this is worth to buy. I would also would like to know what the perks and downsides are too. Thank you for your patience and time.
I push the button on my new iPhone but it will not turn off. Any suggestions?
HiI have an Iphone 5 and last night it just turned off while I was asleep so I charged and it turned and it worked but then turns off suddenly so i plugged it again for houers and it just got stuck on the silver apple so I pressed the button on the top right and the home button and it worked againbut while I was in a call it turned off and now it doesnt turn on so I tried to restore it and my itunes says there's a 2001 error and i already checked and my itunes and mac updetes are the latest ones what else can I do? Do I need a new phone?thanks
So I just upgraded my iPhone 4 to an iPhone 5 literally yesterday. Strange lil bugs I get, but... This is just freaking me out. The phone had NO charge whatsoever when I opened it yesterday and tried to turn it on. Usually I get an iPhone and its at almost full charge. Then the Brightness was already dimmed to almost nothing rather than being in the middle. I adjust the slider to light it up more and then hit the switch for Auto-Adjust Brightness... Nothing changed. At all. There's no brightness difference whether I have Auto-Adjust set to On or Off, and it's kinda hurting my eyes. Pleeeease tell me I didn't get sold a Refurbished iPhone 5 as a New one at the Apple Store?!
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, ipod Touch, and iPad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------ipod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, iPad, or ipod Touch 2. iPhone Support 3. ipod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
Having issues with iOS 6.1.4 heating up (in standby) and high battery consumption in standby. It's not consistant but I will, sporatically, notice my phone warming up, in my pocket, to pull it out, turn the screen on and then off again and it'll cool down.Battery consumption is also very high (worse than iOS 6.1 update issue) and is drained quickly. I've closed all active applications (but mail and calendar as I need for work) and still will occur.
when i bought my iphone5 the volume was the same as that of my ipod. after i ve updated it to ios 6.1.4 the volume has degraded. Is this due to the ios update or in the manufacture of the iphone 5 ? kindly help
i recently dropped my iphone4s,screen didnt smash or marked but wouldn't light up,made all the right sounds.took it to be repaired at local mobile shop and they sent it away to have new lcd and digitizer replaced. I got it marked and noticed home button had dropped then 5/6 days later 3 black marks/spots appeared on the bottom right hand side of screen??? returned to shop and engineer is refusing to repair as saying i damaged phone......I havent done anything apart from use it as it should be.can anyone shed some light as to why this is happening? many thanks
I dropped my phone with an otterbox defender case on the phone on its back, directly following the fall (maybe 3ft) the screen remains black, however, the phone is still on because I get text messages and emails. I believe that the digitizer may have been dislodged from the logic board. Should I investigate the phone myself or take it in, mind you the nearest apple store (grrr) is almost 60 miles away.
OS - 6.1.3After it turns off it gets put into " recovery mode". and even if i do the "restart", i have to do it several times before the phone actually turns on. phone is 1 year and 5 mos old. already tried to restore it but it just keeps on shutting down. can anybody help?
My Iphone 4G was updating to the latest i.OS software on itunes (on my windows computer). As usual, my phone had to restart. It turned off, but as it was turning on (when the screen just shows that silver apple logo) an error message came up on itunes saying that it couldnt update the software (I forgot to get the error number). But my phone is stuck with that silver apple logo on it. My computer tells me to restore my phone, which I tried, but everytime I do that, itunes says "extracting software" and then it says "preparing to restore" then it comes up with an error message (number 2009). I have tried restarting my computer. My phone is stuck like this. What should I do? Please help!
does anyone have audio fail problem on their iPhone 5 (iOS 6.1.4)? This happeded twice on my iPhone. First time was when I was using my phone as usual and it just suddently truned into mute by itself. The other one was when the alarm was ringing but no sound just vibration. I'm sure that I did not turn into silent mode. Except the sound, it still functions well. System just poped up a message asking me to reboot my device. It recovered after restart, but I still want to know how to deal with this problem.
My iphone is a joke, was getting 8 hours battery life, now im gettin only 3-4 have restored phone, deleted all apps etc nothing works, also when i try to turn off phone it just automatically restarts. (ios 6.1.4 installed)
Hi Ive had iphone 5 since it came out, and recently this year, its been turning itself off with plenty of battery life and wont allow me to turn it back on until I have plugged it into wall charger to 'charge' it back up. When its plugged in, it returns to the battery level it was originaly at....30%, 50% for example. Has anyone else experienced this issue? Im going to do a iCloud and computer back up and restore firmware see if that helps?Chris
Have G4, downloaded photos and videos to Windows 7 Ultimate PC. Photos and videos showed up in an ipod Photo Cache file with a Photo Database and .ithmb files. I am looking for a "reliable" .ithmb converter to jpg, and likewise for the video format. TY:)
Hi, I am hoping someone can help me as my wife's iPhone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iPhone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iPhone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iPhone and images previously uploaded from the laptop. Cheers Chipontheroad