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my gets to firmware and won't download it properly. i then get a message come up on my laptop saying an error had occured (1015). what should i do??
I have set my iphone to the UK region when first turning it on and going through the set up process. I will be moving to the US in a month and would like to change it or set it up on the US region, although i do not want to go through resetting the phone to do it as i have all my contacts, photos, etc loaded onto the phone. Is there a way i can switch the phone's region over to US? just a note i am talking about the phone not the app store
My iphone 5 lightning USB cable broken so i went to buy another one on apple store. However, i can be charged on the power point but not on computer. (I used to charge on computer while im updating my documents to my laptop). Can someone tell me why? And how to fix it? Thx
When my wifi is off, everything works fine. My internet, all my apps, everything will load. When I turn on my wifi, that all goes downhill. my internet wont load, none of my apps that require internet are playable, nothing works. I have tried resetting my phone and restoring it, My boyfriends phone, which is exactly like mine, uses my wifi just fine without a problem. What should I do to fix this? I cant go to an Apple store, I would have to take a 5 hour plane ride to get to the nearest one.
It just want cut on
recently i had to have my mac hard drive reset the 0 1 code needed to be rewritten. i lost everything that was on my computer. when i want to plug my phone into my mac now it tells me i need to erase everything on the phone. how do i back up my iphone and still be able to use itunes with out losing everything
Details:i have 25 dollar but i cant by gem on clash of clan game when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction please help me to solve problem
Someone tried to access my online account the first day I got my phones. The carrier texted me. I rcvd snail mail that they tried to access it again and were given a temp password. I have blocked all access to my online account- I can't even access it. My phone is now burning hot, and under Diagnostics and usage, the dates are out of order and they look suspicious- I see words like apple user ID, daemon,etc.Please help! My ex keeps getting in all my info, accounts, emails.. I'm tired of it.Here is part of a report: Processes Name <UUID> rpages recent_max [reason] (state) installd <117f65beb8cb38da8e0844256c65e402> 310 310 [vm] (daemon) (idle) accountsd <e6ceba0e6e053a3ea02d0a916903cff8> 382 382 [vm] (daemon) (idle)softwareupdatese <e691b2b13ba2312fa8aab199b7343846> 446 446 [vm] (daemon) (idle) lsd <566268cf717b335e98ddba10ca9315ab> 310 310 [vm] (daemon) (idle) BlueTool <c7e035cd853e3196b1d7643d97324e87> 195 195 [vm] (daemon) (idle) itunesstored <44d1bc6b3088390bb5c58d052a71f8f2> 772
After recently downgrading from iOS 7 back to iOS 6.1.4 on my iphone whenever I go into the App store to redownload my apps it only gives me the option "open" but I don't have the apps, therefore I don't HAve the app to open. Please help
I was installing an app, it got to around 3/4 of a way and then stopped installing and I waited about 5 minutes alas it was still stuck on the same 3/4 mark. A friend told me to turn my phone off and back on, stupidly I turned it off halfway through the download/install and it wouldn't switch back on, it just stayed at the apple logo. I've tried many "solutions" like holding down the home and on button, doing that whilst it's plugged into the computer etc and it just won't turn on! I'm thinking a trip to the apple store is needed but the closest one is around an hour away so before that does anyone have any suggestions? :(
I have a brand new iphone 5 which cannot access the server without WiFi, I have restored the phone and network settings even replaced the nano sim but the Optus store states that I now need to replace the phone at an apple store but the nearest store is an hour drive is there another location where I can replace the phone around the Bankstown area?
im trying to restore my gs3 and won't let me ,i have 3194 code ?
Hello,How can I retrieve all the info and the phone numbers saved on my iphone which was stolen this evening?
My iphone 5 IMEI no says it is purchased from USA whereas I had bought it in Hong Kong. It's still under warranty. The Sleep/wake button is not working and I would like to know whether can I get a replacement under warranty at an Apple store in Singapore? I reside in India and there are no Apple Stores located here. Nearest to me is Singapore. Kindly help.
The lock button on my iphone 5 has stopped working... I don't live near an Apple store, and my free 90-day AppleCare deal is up. I would like to avoid paying money for a one-time incident to use AppleCare, so is there a way for me to send in my iphone in instead of visiting a store? Or are there other options at all? Thanks so much for your help in advance!
I just bought an iphone 5 this past Friday for my first smartphone with Verizon, and I have been pretty happy with it so far, though I haven't been using it too heavily. Today, I had it with me all day long, and it seemed like the more I used it, it got pretty hot. Even hot to the point where I couldn't hold it in my hand in an air conditioned room. When this started to happen, I noticed a small spot in the upper right hand corner of the screen that turned yellow, almost like a sunspot. Seeing that, I turned it off for a bit, then turned it back on, and it was still there. I then didn't touch it for awhile, let it cool down, and when it did, the spot disappeared. So I brought it back to vErizon where i brought it, and by that time it colled off and the spot gone, so they couldn't help me, but they did say to bring it to the Apple store and they can plug it in to see how hot it has been in the past. Is there any way that I can look at this myself rather than driving the distance to go to one, because there's not one incredibly close to me. Also, has anyone heard about this spot before? I'm worried about the heat output of these thigns because when my Otterbox comes in the mail, i'm worried about that heating up then shutting itself down, because my iPod does that from time to time in it's Defender. Thoughts? Thanks
So i was playing with my phone, put it down for a second and when i came back to it the screen was covered with black and white lines.. Ive tried to restart the phone, reset it and all but nothing seems to work. Does anyone have advice? I am overseas so going into an apple store isnt an option.
My son's phone suddenly stopped working. We connected it to the Imac using the USB cable and it came up with a restore procedure suggestion to resolved the issue. We downloaded the latest version of ITunes and then we followed the restore process. I then see a pop up error message: The iphone "iphone" could not be restored. An unknown error occurred (2001). So I disconnected from the IMac reconnected and re-ran the restore procedure. This time we got the same message but with a 2006 error code. The phone is less than a year old (bought for Christmas). It has been taken care of with no scratches, bangs or drops. What is happening and what do I need to resolve? Is it something that can be fixed?should it cost me (is this under warranty) to resolve / repair? Hopefully someone can help. Thanks Paul
Backed up my current iphone 5 but erased contents on both 3GS and 4s prior to unlock auth fr ATT. Do I need to restore those phones to backup and then delete/erase all info for complete unlock?
Hi. I have been informed by a colleague that he is using an invisible app to track a persons location and read their messages. Is this at all possible? Phone is not Jail broken. This is a concern to me as I keep a lot of sensitive info on my phone
Hey all,I receive code 43 on my pc upon connecting iphone 4s. I have tried all the 'simple' fixes the internet has to offer: -restarting, -completely powering off and 0removing the battery, -different USB port, - troubleshooting and auto repairing the drivers, -checking my firewall and possible relaxing it (although odd, it was actually suggested to me). Some help would greatly be appreciated!!Thanks
Hi, looking to unlock my iphone 5 so I can use a world sim while in USAI'm with EE but can't wait for the six months required to be with them before the will send me a code to unlock.
My iphone 5 has continually been "searching" for two days. I had the sim card swapped twice yesterday and nothing has changed. What could be wrong and what is my next step? More info: I have reset network setting, reset my entire phone as well. It will not allow me to even go through the process of setting up the phone so I'm stuck at the beginning screen. I've tried to set it up through wifi and through itunes with no luck. Before I reset it, it wouldn't allow me to update once the searching problem began.
My iphone 5 was stolen and then cleaned I want to hard reset how do I do a hard reset on a phone that has a lock code when I connect it to itunes it says it has lock code on it
Hello, Before two years ago We both iphone 4S,White,16 GB in Miami in APPLE INC. Apple store,Lincoln road.Last week the iphone locked. But we both this iphone for European market UNLOCKED. Please, can You help us.Best reguards,Andreja Dujic
HOw do I switch back to Canadian itunes store. There is a response that works but it involves tapping on "settings" but how do I get to "settings"?
Hello, I currently on a road trip in Finland and got a 4G/LTE plan from the local carrier ELISA/Saunalahti. My iphone 5 should do 4G/LTE here and also got the local carrier update to 14.1. The switch for LTE is also there and activated. The phone never switches to LTE. They put my SIM in the local store in another iphone 5 and it did work - so the issue seems to be with my iphone 5. Any Ideas? The phone was bought in Switzerland and is the same model as the guy in the store had - A1429. Anybody with similar issue or an idea? Thanks!
My emails are visible, but only in preview. When the mail message is opened, the header info and subject are visible but the body of the email is blank. Thoughts?
My fully charged iphone 4s used to last enough for 1 day. Today, I accidentally plugged iphone into an iPad 3 charger for about 2 hours, then I noticed that it is getting abnormally hot. After this incident, the phone drains battery by decreasing 1% of the battery every minute. I went to see Apple technical support, who tested and said for certain that the problem was the battery (after assuring me that it should be fine to charge iphone 4s with iPad 3 charger!). After charging me a hefty fee, I left the store, and iphone 4s still drains battery like before. Can my phone be fixed without requiring me to get a new phone? Can I get my money back from Apple techincal support, who gave me a wrong diagosis of my phone?
my iphone5 has been stolen..my IMEI ********** shows has been replaced...so can you give me the new IMEI NUMBER??i have the case and the invoice..have no idea how the apple store can change him a new one!!!! <Edited by Host>
Yes trying to find out how I can change or delete my old credit card number to my new one or delete all together so I can't keep charging it to my old account and not my new account. Please let me know asap. Thank you
Every time I go to download a app (free) I won't download cause it makes me put in my credit info and when I do it keeps denying it. So now I can't download ANYTHING AT ALL. is there anything I can do?!?!?!?!
I recently updated my iphone 4 to iOS 6.1.3 and am now unable to view apps on the App store. It tells me it's has too many http redirects.
Whenever I try to sync my iphone 4S, iOS 6.1.3, to my new Asus computer with Windows 8, I get a message saying "iTunes cannot read the contents of this iphone. Go to the Summary tab and restore." So I go to Summary and hit restore, and it doesn't seem do anything, other than want to download new iphone software, which always takes about 4 hours, and I inevitably end up with some sort of error that prevents it from loading. I've removed and reinstalled iTunes, and restarted my phone, but it doesn't seem to work. I would like to be able to sync to my computer, but it doesn't seem to work. Before I was on an Asus computer with Windows 7 and it worked fine, and now I can't get it to work at all. I have the same Internet security provider as before, so I don't think that's it. Can anyone figure out what I should do? Thanks
Why is there not an option available to extend the iphone warranty to an international warranty? Especially with a phone that you tend to take with you whenever you travel having to go to the country you bought it originally is a pain and sometimes not feasible. In my case : when I travelled from Hong Kong to a business trip in the Netherlands and then on to the US my iphone 5 got stolen at the airport in Hong Kong. luckily I only had a prepaid SIM for Hong Kong in the iphone so I went online and ordered a new simlock free iphone 5 at the Dutch online Apple store to be delivered in Amsterdam a few days later. So far, so good. I am currently in China and my iphone 5 sleep button broke down. As I had to be in Hong Kong last week I thought I would stop by the Causeway Bay Apple store after making a genius bar appointment. They checked the iphone 5 and confirmed the sleep button was broken and it would be swapped for a new one. However on checking my serial number they told me I had to go back to The Netherlands to get it fixed.... So here is a problem, I am not planning on being there any time soon. Why is it not possible in the global economy we live in to get an international warranty? I called Apple Care and they suggested I could try in an Apple store in North Carolina where I am due in a few weeks, but they could not guarantee they would swap the phone. Now the end of July I am due in the UK and from what I read now an iphone bought in any EU country could be swapped in another EU country. so that would mean I could swap it in London? Very odd. Always travel with my MacBook Air and MacBook Pro and these do have international warranty.
i recently purchased the I phone 5 and when i hooked it to my computer to sync it i accidentally registered it as a new phone and not as my i phone. Now i cant get it to sync to all of my info that is already stored in I tunes.Please help???
Hello,My iphone 4s recently fell in water. I already have it in rice and it showed a sign that it needs to be charged. My question is, should I bring it into the Apple store? Please answer this question ASAP! Thank you!
My I phone 4 fall from my hand and screen broke. Can I replace my I phone 4 from Apple store ? How much it will cost in Dubai ? Please help me with the information.
I have multiple chargers for both my iphone and iPad. Every time I need to charge one of them I have to swap adapters AND cords until I find a pair that works. For example; my iPad was charging with regular adaptor and cord, but I needed to charge my iphone. When I hooked it up to the charger nothing happened. Samething with car chargers. I do see sometimes it will say accessory is not supportd with this device, but why wounldnt it be? Thats what its made for! I have like 10 different chargers so it's getting frustrating. That's enough info, so if u know please help me
My daughter this morning has downloaded an in store app on the game subway surfers she has bought 50000000 coins for 34.99 I don't know if I can get refund or how so jus wondering if there is any way of doing this I keep clickin on report a problem link but won't let me and says too many things open when nothing is open
title says it all, I can't get to a phone call as I've had my icloud hijacked. But the screen REQUIRES a serial number to continue. REALLY??? Apple drives me crazier every year.
Just when I got my 5, my carrier provided me with a back protector. I was going to buy a case from the store but they were poor-quality generic ones sold at a extremely overpriced price. Instead, I ordered a case from Amazon that was estimated to deliver on Thursday this week. Should I take it off? It is really starting to tick me off and has some visible bubbles but I am afraid I might scratch the aluminum.
Hi, I've had my iphone 5 16gb since November last year. I bought it straight from Apple. For the last week my sleep/wake button hasn't been working as it should. It works fine when pushed on the left side of the button but only occasionally works when pushed from the right side.It's frustrating because I don't live near an Apple store and I hear that doing it over the phone and getting them to pick it up takes a long time.It's still usable for now, just annoying because it doesn't always go off. I'd be grateful for any advice or suggestions. Thanks in advanced,Ben
please help, my iphone 5 is locked to one network and they dont carry the iphone and will not be able to provide a code to unlock rendering the phone useless
I dropped my iphone 5(I bought it in China) in water then I found it couldn't be charged now. Can I fix it in US Apple store because I am in Princeton now?
if the battery in my iphone 4s is not holding it's charge, can i have the battery replaced? is there a warranty on batteries? if not, what is the cost to replace the battery? can that be done at an Apple store?
hey all m using iphone.5 in pakistan i am not able to dowload any applivation from store when i continue any ask for payment is it necesary to register my visa card detail in my iphone?? or guide me any other alternate. regards
Can some body please tell me how I am to change the App store from USA to India in order to update apps and download fresh apps on the iphone 4S.
it is just recently when i noticed that my iphone 4S doest play so nice with muti touch especially to pinch to zoom on either pictures, ibooks, and webpages,,, when I do multitouch,, the screen just go wild and the images shakes, and worst, the screen doest respond totally in multitouch,, i have no problem in one finger navigations like tap to zoom etc,, it is just the multitouch while in charge.... I have no problem when the phone is not charging it runs smoothly... what could be the problem?? also I notices that after i juiced up the battery a while (after 45mins) the problem on the multitouch seems to disappear, but when you reconnect it again it persist... is there anyone experienced the same? and what would be the solution... apple refuses to accept my complaint because when i brought it to apple store it behaves normally even while in charge,, im using the supplied charger...
I have a new iphone 5. There´s a problem with the proximity sensor, so it doesen´t turn off the display when I´m talking. The phone is 4 months old. How do I have to do to solve this problem? I´m not from USA, and I don´t have an Apple store in my country. Tks.