Welcome to Apple iPhone news and Chat discussion forums. iPhone Discussions is dedicated to iPhone,Talk about iPhone modifications,software,reviews,Support, iPhone news , iphone mobile,iPhone OS and more about how to read http to sciphone offline...
Hi, Let me start with the link where I compare 2 iphone 5. http://www.youtube.com/watch?v=OjcbIg3E3n8 For me its a pretty annoying rattling the vibrator emits. Is that normal or? I have compared it with to a few demo phone from different stores, and some friends, and my iphone is the loudest. Anyone else got this problem? The store where I bought it, says it is "normal" that it has to be loud....
I purchased my Iphone 4 while living in Hong Kong. I am now back in the UK and the phone has deveoped a problem where the mic cuts out during calls and the person I'm on the phone to can't hear me. I took the phone to the apple shop here and the girl told me that she would have given me a replacement but she can't because the phone is slightly different than the UK (european) model of the Iphone 4. She then told me to call apple care and explain to them over the phone. I called apple care and an american woman said she can't give me support unless I pay £25 but will email me instructions on reseting the phone, I told her reseting won't make a difference as the mic problem is a common one with Iphone 4's and I've read it's a hardware problem. So anyways I reset my phone and nothing changed. I'm stuck in limbo right now and dunno what to do, does anyone have any suggestions? I think I'll get a galaxy when my contract is up this year.
On May 18, 2013: Yesterday my cousin and I tipped our canoe while on a river. We had our electronics in a ziploc bag which included my iPhone 4S. We managed to save almost everything including the ziploc bag. We were stuck floating down the fast moving rapids for atleast 30 minutes keeping firm grip on everything. Once our fellow canoe group caught up with us we put everything in their canoe and made a pit stop. There we put the electronics out to dry (only a little bit of water got it). I managed to send one quick text out and tried hard to shut off the phone but it kept rebooting. When we got back to my grandma's house I investigated the iPhone. It was on and working BUT the flash was stuck on and the power button didn't always work, water behind the lower part of the screen I tried hard to turn it off but it just kept rebooting. With no rice I just layed it out in the sun for an hour. About 2 hours later we rushed to the mall and went to the Apple Store. They checked the status of the warranty and it just expired 5 days ago. Ugh.. So they just told us there was little they can do and they will replace it for $200.00. At this point I didn't want to give up. At the Apple Store the iPhone was having such a melt down. The Apple employee struggled to keep it on as it kept turning itself off (power button issue). Everything else was functional besides the back camera full of water vapour and LED light. About 3 hours after that I got home I put the phone in rice. I noticed the phone some how got into recovery mode. Over night and about 24 hours later I took the phone out of the rice plugged into iTunes on my iMac. It was just on recovery mode asking me to recover it on iTunes. It wouldn't work because it kept going into UNKNOWN ERROR 2001 and UNKNOWN ERROR 2006. I read somewhere a fix can be putting it from recovery mode into DFU mode. But remember the power button isn't still working so it is impossible to go into that mode. I think I got it once but still had the same errors. I am not ready to give up. I know there is no such thing as minor water damage but it really does seem minor because everything was functional just the phone put itself into recovery mode with a messed up power button. I'm asking what I should do now. I really don't want to spend $200 for another iPhone 4S when the next generation iPhone will come at what ever time. It seems pointless getting an old phone than a new one. I just want to be able to use this one until then. Thanks for reading my rants. Brady
Hi there ..i have an iPhone 4S, i bought from iraq ( Bagghdad ) and now i leave in france ( Poitiers ) i have with me the box and what's in the box . i bought before 10 months so i didn't complete my first year of garanty, can i change my phone without any paper of garanty ? because i read in thier website" WarrantyEvery iPhone includes 90 days of free telephone technical support and a one-year limited warranty. "so can i change it while am in france ?
I'm about to buy an iPhone5 from an official retailer. I just read somewhere about different types of LTE... I just wonder if an iPhone5 bought in Singapore will work in Spain, Thanks!!
Help me please i have updated my everything i am supposed to but still have http://the Iphone software update server could not be contacted can anybody help me please seeing as i cannot get to my emi number or nothing ......
I go on vacation tomorrow, to Egypt for a week. According to the weather it's currently 40 degree's! I will most likely listen to spoitfy (offline-mode) while lying in the sun, i will cover my iPhone to keep it out of direct sunlight, however will it be safe? It's a brand new iPhone and i'm worried i will destory the battery life or hardware or anything in general. Thanks.
http://en.wikipedia.org/wiki/IOS_jailbreakinghttp://support.apple.com/kb/HT3743
DeepshikhaSapra wrote: ...This question is regarding my Iphone 5 I had bought it from U.K. The warranty is only valid in the country of original purchase http://www.apple.com/uk/legal/statutory-warranty/
My iphone 4s no longer allows me to connect to any wifi connections. The option is greyed out and wont let me do anything to it. I have tried restarting and resetting the network connections and all settings but this has not worked. The wifi came back briefly randomly at one or two points but could not find any wifi networks. I have read on the internet it is probably a hardware problem so I will be taking it back to apple next week. Just wondered if anyone had any further ideas about the problems?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, iPad, or iPod Touch 2. iPhone Support 3. iPod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
http://iBoot-1537.4.21
Hi, I am hoping someone can help me as my wife's iPhone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iPhone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iPhone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iPhone and images previously uploaded from the laptop. Cheers Chipontheroad
Please help- its my understanding that iphone stores where you have been (location history). When I was searching the Internet to see if I could access this info, I found Pete wardens iphone tracker download (I think it came out in April 2011), but then I read that apple fixed this problem of storing this info on your computer too, by releasing a software update shortly after. Is that correct? If I backup my iphone to computer will it have a file on there that stores the history of where I and my iphone have been? Or is this no longer the case? I desperately need a log with time stamps, I need to prove where I have been in the last week (marriage problems). If iphone only keeps this info on the phone now, can I access it somehow?Thanks for your help-Alisha
http://www.omantel.om/OmanWebLib/Individual/Mobile/About_4G.aspx?LinkID=3&MenuId =228
So i have my brand new iphone 5, since out of the box (2 days ago) the camera is not working, the camera app launches when i hit the camera icon but the shutter wont open, now if hit home button and then open camera again the shutter opens but the screen is black and i can't use any button on the camera app (auto flash, switch to front camera, etc.). Last night i read somewhere in this forums to turn off "Cellular Data" on the facetime setting, and it started working, until today when i got the same problem. i already restored it as new and it did nothing. Please Help.
Hello everyone! I've got a problem with my iPhone 4S and I hope someone here can give me a hint on how to fix this... Last year in March I was on vacation in Las Vegas (I live in Austria/Europe) and bought a new unlocked iPhone 4S GSM in the Apple Store in the Forum Shops in Las Vegas including AppleCare+ (I just learned that iPhones can only be serviced in the Country where they are bought - my bad). Lately I was browsing through my Apple support profile and noticed that my iPhone was not registered there. So I tried to enter the serial number of the device and got this message:We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us. I knew this could not be true so I called Apple Care here in Austria and first I was told that - according to its serial number - my iPhone has been replaced, and that it never should have been sold. I also was told that I have no chance of getting any service for this device despite the Care Protection Plan because the device is invalid due to its status as "replaced". And last but not least I was told that I could never receive any service for this device because American devices cannot be repaired in Europe (I was not aware of this fact and would have expected the salesperson in the Apple Store to tell me because I definitely told him that I am from Austria). Meanwhile I wrote an email to the store where I bought the iPhone from but it's two days now and I have not received an answer (or any indication that my email was received) yet. Is there anything I can do? Yours,Michael
Hi all, I have a few Audiobooks which I listen to on my IPhone 3GS a lot and I put a couple more and last night I downloaded them and now they have an echo which it didnt before. From what i have read I need to change the playback speed but from all the feedback I have seen online there is no icon on my phone at the bottom right corner I can touch to change it. I have just about tried everything with no luck. PLEASE is there anyone that can help me. I have already lost these books once and have spent a lot of money getting them back. I will very angry if I cant listen to this now. Many thanks and I would appreciate any assitance.
Before I purchased my iPhone 5 on 12/31 I read a lot of reviews saying how updating the version of iOS from the original one that comes with the iPhone 5 has a bad effect on battery life. Because of the countless reviews featuring this complaint, I have never updatd my software from iOS 6.0.1 since I got my phone over 4 months ago in fear of experiencing future battery life problems. 6.1.4 came out a week or so ago and I'm wondering if the battery life issue has been addressed by now. If I choose to update, will my iPhone eat up battery life faster? I am very meticulous with closing apps and being able to go over 24 hours without having to charge my iPhone. Please advise. Thanks!
Hi there, Im scott, I dont own an iphone so know nothing whatsoever about them. this is our issue pls help : My sister purchased an iphone 4 from a woman at her work. Her husband upgraded to iphone 5 so sold his old one to my sister. My sister currently has a blackberry on contract to virgin media here in England. She took her BB along with her new iphhone to a local phone shop They cut her simcard down to size and put it into the iphone. When we turned it on we got this message 'only compatible sim cards from a support carrier....... ' I called our current contract to exdplain what we were intending to do and swap settings from a blackberry to her new iphone... they said we needed to contact the original service provider... here lies our issue. My sister works as a nurse.. she called her collgue to explain all this and ask what network he was on. She doesnot kno and her husband isnt home for another cpl weeks he is military. My sister doesnt want to wait a few weeks to use her new phone. Is there anyway to unlock and activate this phone giving all the detials of the phone and confirmation from his wife regarding the new user ? Ive read on the internet about jailbraking and all that nonsense.. but i dont want to damage the phone.. It isnt stolen isnt lost sureley i dont have to 'hack' into a perfectly legitimate phone to use do i? My sister simply wants it to work with her contracted sim .. with the benifits and features iphone offers. Please can someone help... model a1332
As mentioned in Apple US website regarding Hardware Coverage for up to two incidents of accidental damage from handling, each subject to a $49 service fee.http://store.apple.com/us/buy/home/shop_iphone/family/iphone5?cppart=UNLOCKED/US &product=MD293LL/A&step=accessoriesIs it applicable in India also??? Plz help...
Hi Everybody!I got a factory unlocked (originally was Vodafon locked) iPhone 4s with firmware 6.1.3.When I insert my sim (Hungarian Telenor) when only EDGE is on it founds the signal and seems like everything is working.After a few hours or sometimes even a day passes by a phone stays on full signal with Carrier logo and Edge on, but my friends reporting that they cant call me(like im offline) and i cant make calls either.The interresting stuff is that the Edge connection is fully working during that im offline for my friends via Calls and i can send and recieve imessages and viber messages.When i switch 3g on it disconnects from service drops the EDGE and never finds the way back and stays 'searching' or 'no service' at all.. I thought that its my Carrier's fault so i went to spoke with them and tried 5different micro Sims( cause i wrote that 4s-s are sensitive to SIM card types).. this thing not worked either, Then i tried the phone with a T-mobile SIM card.. it does the same..connects to the services,but with 3g switched on not finding service..so totally like with my sim. Here Comes the bumm... i Tried the phone with vodafone sim and everything works.. simple connectivity to 3g with full internet usage,can make and recieve calls...I spoked with all of the Carriers and also Apple and no body can give me nothing..the phone is off varranty so changed to a new one isnt an option..Anybody? Something? im beginning to give up .. please help if you can..Thanks!! ps.:i restored over 20times,reset network settings,switch off and on automatic setting time.. every little possible things that people wrote on forums before..
Hi, I have an iPhone 4S with wifi button grayed out similar to the case here http://support.apple.com/kb/TS1559andhttps://discussions.apple.com/thread/4638071?start=0&tstart=0 I already performed a network reset, reset to factory setting and updated eveything via itunes. I know that its most likely a hardward issue as stated in the forum. Now here is the problem. I bought the iphone from a local (philippines) online reseller http://lazada.com.ph. Lazada would only give the the apple 1-800-1441-0234 number and will not accept any repairs and service. I would never purchase anything from lazada specially electronics because of how they handled my case. Absolutely no support and repair /service channels for iphones bought from them. As per lazadas advice, I called the 1800 number and was again adviced to call the local carriers. I was adviced by the apple chat support to contact my local carriers. Local carriers like smart and globe would only accept repairs and service for iphones bought from them. I visited several local apple reseller stores and they decline to render service because the unit was not bought from them. I cant seem to get technical support and have the iphone checked by an authorized service center. What and where is the proper channel for me to get support and have the unit repaired or replaced? Thank you in advance.
You are not addressing Apple here, we are users just like you. Also, not a good idea to put your personal number on the world wide forum here for anyone to get. The iPhone has never supported bluetooth file transfer. This is a known fact. Check this support document for information on what bluetooth profiles the iPhone does support. http://support.apple.com/kb/HT3647
Hello, I'm new here.I wanted to show the problem I have with the screen of my iPhone 5 ..My smartphone is still in warranty, but unfortunately, in my country (Argentina) there is no official Apple warranty for iphones.If anyone can help me, I'd be very grateful! Here is the video:http://www.youtube.com/watch?v=c-1__HFB3hY Thank you!Matias Casal
Spyware is very easily accessible and requires nothing from the Apple store, and although I realize some of these posts are several years old-at this point, it is simply misinformation. All one needs is a similar program to the one in the link above and not only can your sms messages be accessed, your calls be intercepted and recorded, but the camera in your phone can be remotely accessed and activated at any given time without your knowledge. As you tap away on your handy little iPhone you love so much, in whatever possibly "compromising" or embarrassing position you may be in at the time, a creeper can be looking you straight in your face or observing your enviornement at their leisure. Imagine the horror in finding out that you were sitting there on the toilet gaming and someone was watching you the whole time or better yet, while you were involved in an intimate interaction while your phone sat charging on a dock on the nightstand next to the bed? How about knowing that every incoming and outgoing communication is recorded and documented for the creep to scroll and read through like a book? This is some scary stuff, and it's been used on me via an encrypted picture message. I've done a full restore of my iPhone and the pc used for backing up via iTunes to ensure that the spyware wasn't then rooted into the pc or the iTunes, and was even told to create an etirely new Apple ID, but aside from this and there being no true scanning software for malware, spyware or viruses for the iPhone-how can I be sure that this encrypted software has truly been eradicated? Is there an antiviral program that I am unware of? I'm not looking for a secure AVG browser, I'm looking for a detect and destroy scanner program. <Link Edited by Host>
I have iPhone 4S and using chrome app. Google recently give me a lot of problem, it redirect to me to some website I never heard before such as http://corp.kaltura.com/. It was different website couple days ago. I tried on Safari, both app will have problem at the same time. If I can use google, Safari and chrome will both work, if google has problem, both will have problem (google only). I tried on search box or type google.com, clear all the histories and cookies. Could not solve problem. Sometimes turn off the iphone then turn it back on will temperately solve the problem, but it come back again. Yahoo search engine has no problem at all. Anyone know how to fix that PS: sometimes I get google authentication requirement, but this redirect issue is not link to that. They are happen at two different times
The Basic Troubleshooting Steps are: Restart... Reset... Restore from Backup... Restore as New... Restart / Reset http://support.apple.com/kb/ht1430 Backing up, Updating and Restoring http://support.apple.com/kb/HT1414 If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...
im 2 months into my 24 month contract no insurance as i thought the house insurance covered it but they dont as the phone was stolen from work. So im stuck with a contract for a phone i dont have that some guy now has for free..... I have been using the find my iphone app but it has been offline since? they turned the phone off straight away (as any thief would do)After doing some research i came to know that the find my iphone app doesnt work if the phone has been switched off? Ive reported the theft to police they have CCTV footage but cant track the theives! Isnt there anything that can be done other fork out for a new phone?! I dont understand why an app would be made that does half the job? obviously the first thing a thief would do is turn the phone off? And ive even found out that if they plug the phone into itunes they can jus wipe the handset not impressed. We pay so much for these handsets yet there not even upto scratch with security features. (overpriced? definatley) You would think that with all these updates they come up with they would have done something for the security and tracking. Im disappointed with the what i have found.
My third attempt to fix my iPhone 4s. I've gone through two phones calls, three associates, and one Tech. support supervisor. The only thing said to me was "I cant do anything". I've explained my problem, as thorough as possible but the only option was to purchase a replacment for $200. I've restored my phone multiple times with zero effect, each with a clean restoration of iOS 6.1.3. If there is a solution to this problem I will greatly appreciate it. (Latest panic.plist report) Incident Identifier: 8156D0E9-A0F8-4AC2-8762-C6B2C0937645CrashReporter Key: 1d8179e7464801cf156363078309b8f456a20ed2Hardware Model: iPhone4,1Date/Time: 2013-04-30 08:47:57.042 -0700OS Version: iOS 6.1.3 (10B329) panic(cpu 1 caller 0x9d1a6397): "i2c1::_checkBusStatus XIP is still set (SDA is probably stuck low); last read status 02010100 xfer 00000000 fifo 00000000 "Debugger message: panicOS version: Not set yetKernel version: Darwin Kernel Version 13.0.0: Wed Feb 13 21:37:19 PST 2013; root:xnu-2107.7.55.2.2~1/RELEASE_ARM_S5L8940XiBoot version: iBoot-1537.9.55secure boot?: YESPaniclog version: 1Kernel slide: 0x000000001ca00000Kernel text base: 0x9ca01000Epoch Time: sec usec Boot : 0x00000000 0x00000000 Sleep : 0x00000000 0x00000000 Wake : 0x00000000 0x00000000 Calendar: 0x00000006 0x000266b5 Task 0x80058c20: 3587 pages, 97 threads: pid 0: kernel_task thread 0x80071b00 kernel backtrace: 8f4e3d68 lr: 0x9ca884d1 fp: 0x8f4e3d98 lr: 0x9ca88d6d fp: 0x8f4e3dc4 lr: 0x9ca17ca7 fp: 0x8f4e3ddc lr: 0x9d1a6397 fp: 0x8f4e3e1c lr: 0x9d1a60a3 fp: 0x8f4e3e40 lr: 0x9d1a5eb9 fp: 0x8f4e3e60 lr: 0x9cdc4255 fp: 0x8f4e3e70 lr: 0x9cdc4167 fp: 0x8f4e3e84 lr: 0x9cc5792f fp: 0x8f4e3eac lr: 0x9cdc48e5 fp: 0x8f4e3ee4 lr: 0x9d6be3b5 fp: 0x8f4e3ef8 lr: 0x9d6bed97 fp: 0x8f4e3f10 lr: 0x9cc47e37 fp: 0x8f4e3f60 lr: 0x9cc48a79 fp: 0x8f4e3f88 lr: 0x9cc4884b fp: 0x8f4e3fa8 lr: 0x9ca8655c fp: 0x00000000
So my friend sent me 3 images they had taken on their phone, 2 came as jpgs but one came as a .png image. I was skeptical as they were different formats. Is this even possible and if not how could an image be a .png ? read somewhere this could be a screenshot/grab but when i tried that myself to emailed to self through gmail app it still appreared as a jpg the email also came from someone using gmail Thanks in advance
There is not another solution. If the phone shows offline, then the battery has died, someone picked it up and turned it off, or removed the SIM, or has restored the device. Also, if you contact your carrier and have them suspend the service, that will render Find My iPhone useless.
Went to apple store last week with a cracked screen on my 4S. It was out-of-warranty so they provided me with a refurb unit. Did a restore on the refurbed unit from icloud (running ios 6.1.3) and ever since then I've been having problems. The phone feels like it is overheating, the 3G only works intermittently, apps keep crashing and freezing, and the phone turns itself off at random intervals. I read online about the potential issues with exchange calendars, so I've turned off any calendars on my phone. Other than that, does anyone know how I can fix this issue? Is it hardware related, or is there something else I can do to improve performance? Thanks in advanceDan
I got an iPhone 5 on Friday and the battery *****. I've read every single forum, done everything, reset all settings, drained battery to 0 and then back up, even restarted to factory settings, turned off push, limited notifications, every thing every forum has told me to do. I even went to apple and they were no help at all, telling me my battery was normal. I don't think sleeping with 100% and waking up with 75% is normal, or getting 2 hours if limited use from my phone throughout the day. I have no idea what to do and I'm getting so tired of this. I did not pay 1000$ and wait 5 months for this. I really expected so much more. Someone help me, and give me a right answer, to help me fix this. Seriously getting so ******. Not even lasting longer than my iPod touch. <Edited By Host>
I have had an iPhone 4 for a little over two years now and feel like recently, my battery is dying so fast. When I go out for the day it always dies before I get home, what I think it is, could be that I take a lot of pictures and use many picture apps, but I don' think that it has always been this bad. NO matter what I do, when I go out to shoot at the park, it dies within a few hours. I hardly use it for other things besides that and it still dies. Yesterday when I left the house at 12, and came home at 5, it was dead. I did all of the things I read about that I need to do, like closing the apps, etc. I don't get it, is it me, or the battery being old or what? Should I buy a portable charger or do I need a new phone? I have a question about charging the battery as well. A coworker of mine told me that you need to let your battery die out every time, and then charge it, but I never do that. Is that neccessary to save the battery? Thank you. (*not sure what the difference is between CDMA and GSM? sorry)
Hello community. I do get the fact that there is million of threads, but I want to know the opinion of others on this particular case. I dropped my phone into the toilet (luckily, it was clear) and immediately got it out. As I had no experience with these kind of accidents, I actually didn't turn off the phone. I used a towel and then I wobbled my phone to get rid of the water. Then, as the phone started rebooting itself, I dried it with a hairdryer (yes, I'm an idiot) and used a vacuum cleaner to help the proccess. It kept saying this error [NAND] FileFlashAndMedia or something like that, so I turned it off for good and tried to restore it - I started getting the -1 error. After several repetitions, iTunes finally started restoring my iPhone 5 and everything was back to normal. But then I came to the dreadful realization that the screen does not respond. Everything is ok - all the buttons, the display, even the sound seeems to be fine. So after these 15 minutes of panicking I started to read articles and watch videos of other people. Put the phone in a bowl of rice, sealed it and I turn it on from times to times to find out if the screen started responding. Any suggestions? Do you think there is a possibility to recover it?
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade. http://support.apple.com/kb/HT4972 Also read the instructions from the section entitled "Update your device using iTunes" at the link below. http://support.apple.com/kb/HT4623
I lost my phone last night and its either off, has no signal or has been stolen. When i use find my iphone it says all devices are offline, will anything say if the iphone is no longer set up to my apple ID or will it always just say its offline? Thanks
I am about to buy an unlocked iPhone 5 direct from Apple here in the UK, which will be pay-as-you-go, and I want to know if I can use a service provider here in the UK for most of the time, but when I travel to Germany (about twice a month) will I be able to swap out the UK SIM and insert a comparable one whilst in Germany, then swap back when I return home? As far as I can tell from Apple's web site info: (http://store.apple.com/uk/buy/home/shop_iphone/family/iphone5) "...About the unlocked iPhone.Unlocked iPhone isn't tied to one network, so you have the freedom to choose any supported GSM network worldwide. Buy unlocked iPhone at the Apple Online Store, then find a SIM-only plan for iPhone. Or contact your existing carrier to continue with your current plan..." That looks to me as if its possible, but I would like to know what other users have encountered All help & advice most welcome.
My WI-FI is not working for 15 days, since I upgraded the software to 6.1.3. The buttom is grayed out.There was a huge forum over more than 210 pages about the subject but seems like Apple prefer to erase the forum because I can not access it anymore. I tried everything.1. Turn on and off2. Flight mode3. Reset Network connections4. Reset the IPhone - ITUNES. Everything, more than once, thousand times... and nothing. I read that the only solution is to replace or the IPHONE or the hardware. My warranty expired a month ago. The repair seems to cost over 200 €!!! Is there anyone that could fix the problem without "Apple support"?The downgrade to ios 5 works? Hello, Apple..!!! Is there any extended warranty in this case?? It was not my problem, this should be a recall. The product is yours and the software too.I am very disappointed!!
Hi all- newbie here. I'm trying to open and sync an (my husband's) existing iPhone 4 onto (my) existing computer. However, both the iPhone and the computer were set up originally under our different iTunes accounts. I've read where if I open up his account on my computer, I shouldn't have any problems, right? It looks like I can only see stuff that is on the Cloud, not his aps that he purchased for his phone on his account, nor his music that he purchased. Does this seem right? Is there something else I can try to be able to sync his phone without losing aps (albeit under his account and my computer)? Thanks
I opened Instagram on my iPhone 4G this morning and nothing loaded, it's stuck on a blank white screen. I can see the black bar at the top that tells me I'm connected to the internet and the battery, but the rest of the screen is plain white. I have the assistive touch on because the lock button is jammed, and I can still go into its little menu, but when I press the home button (either on the menu or on my actual phone) nothing happens. I've been trying to turn it off but, again, the lock/power button is jammed, and it hasn't been working. I read that you can hold down "lock screen" in the assistive touch menu, but when I do that nothing happens either. I plugged it into the wall and into iTunes on my computer, still nothing.When I leave it idle, it's doesn't turn off. The screen gets dark, but it's still on, I guess it's just the back-light that turns off? My only idea is to wait for the battery to die and then charge it and hope it goes back to normal.
Recently my iPhone 5 (which is less than six months old) has started having problems. When I plug it in to charge (via the iPhone 5 cord into a wall charger) the plug symbol appears on the battery rather than the lightning bolt charge symbol, and the percentage remains at a fixed percentage no matter how long I charge it for. When I unplug the phone the percentage may read, for example, 37%, within half an hour that may change to 83% and minutes later it will read 2%. Also, the screen has once turned blue with black stripes, a fully blue screen for about half an hour, and once when composing a message, white and black stripes. My phone will also repeatedly turn on and off. Is this a problem that can be isolated to the battery? Is it a more extensive hardware problem? My phone has not been dropped or wet or had anything physically untoward happen to it.
Hi all, Recently I've been having this problem with my iPhone 5. I picked up my phone and it was suddenly off. When I tried to turn it back on, the Apple logo would show up for a few seconds and then the screen would turn black again. It wasn't low on battery, but I tried to plug it in anyways, thinking maybe it died. When I plugged it in, the Apple logo came on as if it were booting up, but then the logo faded within approximately five seconds. After it faded, a new apple logo reappeared, and it faded again. This kept repeating itself over and over when plugged in. It continues when unplugged, and only stops when I hold the home and lock button at the same time for around ten seconds. I searched for hours to find a solution, and the only one given was to restore it, and I tried that because I had recently made a backup for the phone. The only problem with this was that the iPhone would show the same repeating fading boot up that it did before when plugged in, and for some reason my iTunes nor my computer read that the phone was plugged in. The phone simply didn't pop up. I'm really hoping that my phone isn't broken, and that I can fix this. Any feedback is very helpful. Thanks
Hello! This is my first time to enter the Apple Support Communities, and this is my first problem.Perhaps this video will explain everything: http://youtu.be/nKzWYuPNBSA I am using iPhone 4 32gb GSM Model MC610LLIt is running iOS 6.1.3 It is NOT jailbroken. It will mess up my phone, anyway. Please help me! I'm short on cash right now so I can't afford a new phone! That's all
You're not addressing Apple here, just iPhone users, please don't provide your personal data like serial/imei numbers Have you tried this article? http://support.apple.com/kb/ts3424
Look this video about iPhone mini http://www.youtube.com/watch?v=ChdPOUz8f30 Message was edited by: Bennet1890
Hi guys! Please helppp. I lost my iPhone 5, its switched off cos the batterys dead. I logged into iCloud and went into "Find my Phone" but it won't locate my phone because it says "Device offline". I'm on $60/m for 2 years plan and ive only had my phone for about 6 months :'(. i dont wanna have to buy a new phone for this....please help
I am running Windows XP Media Center edition and I'm trying to copy videos larger than 500 MB to my PC. I followed the steps here: http://support.apple.com/kb/HT4083?viewlocale=en_US&locale=en_US But when I explore my device, I don't see this directory: Internal StorageDCIM100APPLE It just shows up as a camera and it won't let me copy my videos over. Please help!
Hey guys you've probably read my other threads about a bad iphone battery.here is what happened.i bought an iPhone 4 from ebay that had an error 21 ( wouldnt power up unless it was plugged in)i had a bad eSn cracked iPhone 4 with me, so i swapped the battery from my old iphone 4 to the new one. The old battery was working perfectly fine on the bad esn iphone. OK so i swapped it and the iphone with error boot it up! i was happy but then while it was still working it got really HOT while being plugged in, while unplugged still warm though. Batter drained quick and got the Temp warning. Then today it died, i tried it on the bad esn iphone and yes battery died. When i opened the iphone again, the battery had some green things coming from the battery. im guessing because it was over heated.not sure what to do now. help anyone?
