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I am being billed for Itunes like 10x or more each month and I do not know why? I have only down loaded a few games for money, so pleasehelp me figure out all these charges each month. We are on a fixed income and need these charges gone. Help?
I dont have the money to buy another iPhone for the coming years. So Id like to know if i can download the dutch version of siri whenever it comes out to my older iPhone (cause the one i want to buy is a 4s 16gb)? thnx for the respond!
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
Hi there, my iPhone's been stolen a few days ago and now I need to figure out my IMEI- Number to get the bill from Apple again, to hopefully get my money back from the insurance. So now my question: how can I figure out my IMEI- Number without having my iPhone anymore? Please help me! Thanks
So here goes... I have broken the screen on my iphone 5, it is completly shot but i can plug it in to itunes. The problem is that i have a passcode on the iphone so i am unable to bacup the phone in itunes as i can not enter the passcode.Is there any way i can remotley access the phone and enter the passcode. I have a new iphone 5 and want to sinc it with the data on my old phone, If anyone can suggest a way around this i would be forever in their debt. I have no old bacup or icloud or the like. I also know i could get the old phone repaired but would rather not spend money on this old phone. Any help would be greatly appreciated. I know im clutchinbg at straws.
i want to purchase stickers from snoopifyapp but i dont know if the purchase will be from my itunes account or phone bill
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
Do not buy Apple product in Belgium, there is no support!!! So, here it goes: Three day ago I bought an iPhone 5, at a Mobistar shop in Belgium. 700 euros. Unfortunaly, it has a defective screen, light bleeding at the top of the screen. So I went back to the shop, to get an exchange. But no, they refused. They have to send it back to Apple for repair. It will take three weeks. But I can't stay 3 weeks without a phone. And I can't just pop the sim card into an old phone, either: it's a micro-sim, and the iPhone is the only one who uses that... Except maybe if I buy another new, top of the line phone... And I don't have the money to do that... So I call Apple, directly: "Did you buy it on our website? Sorry, nothing we can do. You have to go through the operator." So basically, I am screwed. I have to keep the defective iPhone. Thank you Apple Belgium! Thank you Mobistar!
My iPhone 5 has a badly cracked display. As I'm out of the UK at the moment, I took it for a Genius Bar appointment in the USA. They told me it wasn't possible to get a replacement from them, and I would need to contact Apple in the UK to find out if I could get a replacement shipped to me. Before I spend money on expensive international phone calls, does anyone know if it's possible to do this? Are there any other ways I can get my screen fixed or phone replaced while I'm out of the UK?
Hi all, I have a few Audiobooks which I listen to on my IPhone 3GS a lot and I put a couple more and last night I downloaded them and now they have an echo which it didnt before. From what i have read I need to change the playback speed but from all the feedback I have seen online there is no icon on my phone at the bottom right corner I can touch to change it. I have just about tried everything with no luck. PLEASE is there anyone that can help me. I have already lost these books once and have spent a lot of money getting them back. I will very angry if I cant listen to this now. Many thanks and I would appreciate any assitance.
Haven't had my iPhone for long (around November for my birthday) and for about the last couple of weeks recently I have had major trouble with the battery charge. At first I thought it was the cables, so I got new one after new one and they'd work but then stop working. Until the last one I just purchased, it pretty much stopped charging the phone straight away. No lightening or sound response, no connection via computer etc. So, when my charge ran out I still had it plugged into my computer and now my phone only chargers when it's off when it's plugged into a USB port (bear in mind, it doesn't connect to iTunes-it says USB is unrecognized although it still chargers the phone when off). However, it charges fairly quickly when off but when in use the charge diminishes just as quick as it takes to charge. Not only that but now whenever I wish to turn my iPhone off, it turns itself back on. I have recently sent off my phone to the Apple store to have it checked over and it came back to me saying they couldn't reproduce the symptons I had mentioned so there was me thinking everything was fine but nope, still faulty. So a bit disappointed with paying £7.00 for delivery to have nothing been done about it (not only that, but the phone as also out of charge when returned so it just seemed like my phone wasn't looked over one bit). Also a bit disappointed and annoyed at the fact I'm still paying for my monthly contract for the phone when I am unable to use it!!! I haven't damaged the phone (it basically looks brand new) and haven't exposed it to any liquids. The USB port on my phone where I charge it seems clear too. The annoyance of having to send it back to Apple costing me more money is offputting so does anyone have any other suggestions? I'm going to my local 3 store to see if they can help me out but I'm just a bit fed up now. Can see this is a popular problem amongst other iPhone users too. Many thanks! (Oh and need to add I HAVE updated everything on my phone, restored everything, restarted etc.)
Over the past five months, I have purchased over five different charger cables for my iphone 5 which i bought new in December. For some reason, after months, weeks or even days, he latest charger stops working. Sometimes the phone is plugged in and it doesn't respond at all to the cable, other times, the cable only functions when in a certain position. I am so angry at this as I'm spending and will continue to spend a lot of money to charge my phone. Am I doing something wrong? (This was never an issue with my iphone 3 and the cable even worked when the connector head seemed half broken off). What should I do? And also, is anyone else having this issue, because if not, then it must be an issue with my actual phone, no?Thanks
Well I tried turning off the Bluetooth, turning off WIFI, turning off location services, and all Push activity. After all of this my battery lasts about 8 hours. I guess I could keep the phone powered off but I think that kind of defeats the purpose of owning the phone. Any studies on the lifespan of an iPhone 4 battery? My applecare warranty runs out in a few months.
HELLO I'M FROM ECUADOR, 3 MONTHS AGO I BOUGHT A IPHONE 5. EVERYTHING WAS OK BUT NOW I HAVE TROUBLES WITH THE LOCK BOTTON IT DOESN'T WORK, I'M REALLY UPSET ABOUT IT, BECAUSE I SAVE A LOT OF money TO BUY THIS PHONE AND NOW I DON'T KNOW WHAT TO DO. PLEASE GIVE ME A SOLUTION.
Hello! I´m soo frustrated right now - it seems i can not get my new iphone 5 to work... I broke the screen my iphone 5 aproximatley 4 mounths ago, and bought a new screen on ebay. I bought this for over 300 dollars, and got a friend to fix it. (and paid him as well) He broke one of the thin wires when he was changing the screen, making the front camera and speaker useless. Except that, the phone worked just fine. Then he bought a new wire, installed that, and i got it back. But now, it wont work! When i start it just a picture of an USB cable towards an itunes brand appear... and i have litterally tried everything. No matter what I do, I can not fix it, or restore it - the error code 1611 or 1603 appears om my mac screen when I connect it to itunes, and I get no further than that. And Ive uptaded all the programs, tried holding in home and of/on-button, go into the "hosts" on my mac (if you dont understand what i ment by that, just ask) Can somebody please help me? Im cryin here, Ive used so much money on this and it does not work. Whats wrong with it? Ive tried every possible solution that appears on google, NOTHING works. I didn't bought the phone from Apple, but maybe I can send it in to them and I can get a new one? I dont expect that, but Ive would be in heaven
My mom passed me her phone as she couldn't get it to restart. I got it to charge and restart in recovery mode. However, I've tried all steps on this and many other forums and it is stuck in "trying to restore". On the phone, it will blink a white screen, show the apple logo and a progress bar then quickly disappear then on the computer give me error code 9. I have tried 3 different cords, on both my MacBook Air and my iMac. Same results on both computers. She purchased a new phone as she couldn't do without, but would love to fix this phone and give to one of my children. This phone has not been jailbroken. Any help would be sooooo appreciated! Not sure what will happen if I try to take this to Apple.
Recently my iPhone 4s stopped charging via the wall charger and my car charger, I have experimented with various cords and wall charging units, and it still does not charge. I recently took my iPhone to the Mall of America Apple Store and they said that the problem is with the device and since the device is out of warranty, I could use my upgrade and "upgrade" to the iPhone 4 for free, I could get a replacement 4s for $200, etc. However, since I am unemployed and my contract is almost up with Sprint, I do not want to spend that kind of money. The Sprint store says the problem is with the cords, but since I have tried multiple cords, I suspect the Apple Store is right. Has anyone here experienced this issue, if so were you able to fix and how did you?
My Iphone 5 has been connected succesfully via bluetooth to my car for the past 5 months (Ford Fiesta). Yesterday I went to use it and it wont connect, I powered off the phone, turned bluetooth on/off still not working. I debonded all phones from the car and went to start afresh but that wont work either. When it is searching for devices it just seems to be stuck? I tried another Iphone 5 in my car and that connected no problems at all. Anyone have any ideas, it clearly must be the phone but wonder what on earth I have done.
I have just upgraded to an iphone 5. I have the apps puchased list which i have used. But my games have been lost even though the app is there. I dont really know how to solve this can anyone help or suggest an answer ? I have spent money on some of these apps so im very dissapointed :-(
Hi guys, I've used apple for 5 years now. Started with an Iphone 3GS and since then I could not use any other brand as a Cel Phone, and I tried, believe me I tried. I used an Iphone 4 for 3 years without having any problem, without having to even call Apple. Then, by the end of the last year I went to London for a trip. I bought an Iphone 5 and came back to my home country, that is Brazil...Used it for 4 months or so and it started having problems with the wake and sleep button, then I thought, "ok, apple is a worldwide company, they are reliable, that's the main reason for me to have bought it for so long and the phone still in warranty, they will trade it for me" so I called apple...For the first time in 5 years...And I did not get answered properly. Apple states that since I bought the Iphone in london, they warranty can only be used for trading the phone in london...I have no intentions of going to london this year, what meand I will lose my warranty and the money I spent with my Iphone. To clarify, I did go to Washington for a better support, but they stated the same...I called apple and they stated that the Iphone is broken and needs to be traded but it can only be done in london. An analyst called James Downs told me to call apple regent street that's the one where I bought the Iphone and when I called there for getting my money back because they are not providing the proper support for my iphone they state that I need to take the Iphone to the store... End of the story, I have a broken Iphone, I am frustrated with apple, because they are acting as they do not care for the costumer at all. In my point of view, they should escalate the problem, call the brazilian store and trade my phone or ship me a brand new one. I took the iphone to different stores in different countries that I have access and so far nothing. Apple does not care, my iphone is 4 months old and is already broken...If nothing is done I'll be very frustrated, I'll be at least ****** because it seems I'll not have my money back because the store states they will not do that even though an apple consultant says it and I have no way of taking the phone to the store. Please, can anybody from apple help me with that? I really want my phone or my money...If you can just ship me a new one I'll be ok with that..But you should do something, you are apple, not some other ****** company around the world, will you not honor your brand?
Hi all, I have an iPhone 5 which is only 4 months old and has full Applecare on it. Unfortunatley I had a horse decide to tread on it and the whole screen has cracked! I've taken it to the Apple Store and they have replaced the whole phone for a new one. Thats brilliant except that even though i've paid extra for the Applecare and its only 120 days old, I still had to pay £179.99! From discussions it sounds like there is an option in the US of purchasing Applecare plus, which also has accidental damage, however surely the UK's applecare should have some kind of accidental damage allowance!? After all we all know how small the chances of a hardware fault occuring on an iPhone and that seems to be all thats covered with Applecare! I'd like to get other peoples views of this please. Don't get me wrong I agree that if you had a phone that was 6 months old or older, or you had decided not to pay a further £99 for Applecare, then i'd expect to have to pay to get the phone repaired/replaced, but it just seems such a waste of money getting Applecare when this is the most common problem thats bound to happen to your phone!
I bought my new iPhone 5 through Optus and it was delivered Wednesday. I didn't get the extra Apple Care plan, and today, barely 3 days later there is a crack in the front glass!!!!! Can Apple fix this under the standard warranty or am I up for more money already??? It hasn't been dropped or bumped so not sure how the crack even got there? :(
I bought a iPhone 5 that turned out to be blocked. The seller listed the iPhone as faulty with no service so I thought it must be a fault. It is still under warrenty so could I go to apple to get a replacement? I don't want to lose the money I spent on buying it. There is nothing wrong with what I am doing right, it's not my fault?
You're not addressing Apple here, just iPhone users, please don't provide your personal data like serial/imei numbers Have you tried this article? http://support.apple.com/kb/ts3424
How do I get my money back? I bought an app upgrade and it doesn't work I spent a good amount on it and I want it back!!! Every time I call apple I get the run around from them!!!!!
Last night my phone went completely dead while I was doing something for school. I put it on the charger as soon as I got into the car, maybe 30 minutes after it went dead. It's been charging for 17 hours and still shows an empty battery with a flash underneath. I've tried everything. I've attempted a hard reset multiple times, the screen goes black for maybe two seconds and then the empty battery comes back. Tried restarting my computer while my phone was plugged into it. Tried pressing the home button while plugging it into my computer. My computer isn't recognizing it when I plug the phone in. I am desperate. I don't have the money to buy a new phone. Please help. It hasn't been dropped. No water damage. I've never broken an iPhone before.
So I had AT&T and bought the iPhone 5 from them, on contract, back on December 15 2012. I wanted to save money and have Unlimited Data so I paid an Early Termination Fee to cancel my contract, got my unlock from them, and moved to T-Mobile prepaid $60 plan/mo. So I get Edge coverage, or 3G wherever their reframed 1900 network is. BUT now T-Mobile has their own iPhone that is LTE-enabled, and has the 1700/2100 AWS bands, for 4G/LTE in most places! Can I get my model replaced with this model?? If so, how? It has the same model number as mine but people are referring to it as the "GSM 2013 model".
I was trying to recover a deleted text message and used Wondershare Dr. Fone to load previously deleted messages. I didn't find the message that I was looking for, but when I went back to my "desktop" - all my apps were rearranged and there was a photo I had set as the background 2 years ago. When I opened their program again to try and restore my desktop, I was prompted to purchase their software, which I cannot affort to do. Like many people, I rely on my phone almost as much as an extra appendange and am clueless as to how I can recover my icloud, apps, etc without spending any money. Do you have any suggestions. A little knowledge is a dangerous thing
Hello,A few weeks ago the wifi stopped working on my iPhone 4s… it couldn’t find a wifi network and the times it could, it only worked for a few minutes. This problem occurred a few days after uploading iOs 6.1.2.So I went to the Apple store two weeks ago and they gave me a new cellphone for free (still was on warranty, otherwise it is $199 to replace an old device), because they thought the problem was my phone itself. At home, I was so happy to have a new phone and the wifi was working again without problems! I put my back-up on and started using it.Sunday, I uploaded iOs 6.1.3.Monday (one week after having my new iPhone) I lost my wifi connection again.On Wednesday, tired to have wifi connectivity issues, I reseted the network settings. When my phone turned on, the wifi option was grayed out and had been since then.Friday (today), I erased all content and settings. When my phone turned on, the first thing I did was to check at the wifi option: it still was grayed out (even if my phone was empty at a ‘factory reset’).I will have to go to the Apple store once again.I will lose money and time again (because going to the Apple store means an 2h45 bus ride to go/come back and yes, it is expensive).I hope the problem will be fixed this time, but I really don’t think so because the problem seems to be from iOs 6 (and its updates).Apple, I searched the web and found that I’m FAR from being the only customer with this connectivity problem. No news from you. No update. No nothing.I will NEVER buy from Apple again. I don’t trust your products anymore. Next time I will buy from my old cellphone brand, never had a problem with them.I am a VERY disappointed customer.
please need to apdete softower
Well, this is the situation, iPhone 4S stops ringing and producing any audio FX only do vibrating alerts.No ring at incoming callsNo ring at incoming messagesNo sound in music player (but I have sound with inserted headphones plug)No sound at any appAnd Yes, I passed through "volume configuration", "side button", "do not disturb", "restore", "re-set" and all of the possible "common sense" options. Otherwise I would not be looking for a solution here, where people go to find solutions in the last place, when all other options have been exhausted. There is a lot of rumors about last "defective" iOS upgrades and many people reporting the same kind of problem: Our expensive apparatus stops producing sound. If I can't hear incoming calls it means it's not a phone anymore.Maybe I'm wrong, but I don't want to read "Build your own iPhone" book. I just want to know if is there a solution for this particular problem or not? If "yes", what I have to do? If "not" I want my money back. (well the last argument is not for you guys).
and i find in googel many people and do that all at last night i can not sleep output it's = Pc can not open my iphone . i open any think in itune and web apple but your itune said "can not use this itune not support my phone and said " please unlock passcode before... How do you think? Me can not open my phone so i can unlock passcode???? what's are you use thinking???if i can unlock passcode may be last night i can sleep!! so , now what's are you help me ? transfer my money back or change new iphone to mmmmmmmeeeeeee . very very so said to said that but it's the true fact now I am buyer ...understand ???and You are SELLER . Do somethink for me !!I know your program it's clever but I am Human use electonic that it ilectonic. you must be responsible to me follow under low of USA ,and law Of Thailand and i know me forget my passcode but your program not support me (if me forget passcode) your company mistake anyway .I pay money for my comfortable I will buy this phone but your product it's advertising over than goods.so, i from thailand BKK. city . your product it's the best in the world , i think you can find finish way to me. Pailin RuamthanthongCompany : OSHIKAWA GASKET ADD 80- soi chaleamket 2prombprab rd. BKK 10100+660813510700office +6626215967e-mail = aloha_pailin@hotmail.com
Yesterday I wanted to buy Cordy 2 full but I couldn't and it happened the same on shadow gun and texas poker and that started since I changed my apple id and the email on the new apple I'd is iCloud email sp please help me with this problem1-how to fix the buying problem2-change iCloud email that is on apple id to hotmail Ps:when I tried to buy the device tolled me the pursuit could not complied contact apple support
Hi, i have gotten my iPhone 5 for about 2 months, and just recently, after i did a full cycle charge, my charging wire spoiled. I know this because i tried to charge my phone with my friend's charger and it is aright. I don't want to spend more money on a new charger and my phone is still under warranty. May i know what can i do now? Thank you.
Hi, I received new iphone5 cause my old iphone5 has problems.I had to send my old iphone5 back, but I couldnt. Cause Im in us military , I had urgent problem in my troops. So I had to go other state during 2 weeks and I just got back from other state. I really apologize that I couldnt sent it back. I knew if i dont send my old iphone back in 10 days, apple s gonna charge 680 dollars.Now I can send it back to apple my old iphone5.If I send it, and u guys get back, then can I get my holding money back?? ( just checked my bank account It was around 680 dollars) Thanks for sens new iphone5 and I hope to get good news back.Thanks apple always!
My iPhone 4s is not charging. Last few days it was eating up the battery life quicker than usual. Tried doing all the power up deals, turning off then on, even a restore. It is now completely powered off and not turning on even when plugged in. I'm out of ideas. A little help please!Thanks
My stupid Brother sleek a peek at my password and download $300 dollar worth of gaming apps. Is there a way to retrieve the money back?
I dropped my phone into water for a split second and everything works fine except for the home button... I really don't have the money for a new iphone right now.. Please tell me some tricks to get it working again... Thank you
We have been having trouble with our iPhone 4. It will just die. I researched the web and was able to find the information to restart it by pushing both buttons. This resets it, but does not last. I did a complete reset on the phone then updated it, but it continues to turn off and has to be restarted. It is out of warranty, any help would be great.
I'm in a bind... Over the years I have purchased a good amounts of apps. Some has hacked my apple I'd changed my security questions and was charging me money every month. When I went to cancel the purchases through my bank my account was disabled. Help me
Why is impossibile? I spend very much money for one phone, and this is impossible trace
This morning I wad getting out of my car when I dropped my two month old Iphone on the ground. It barely dropped, but when I picked it up the screen was completely shaddered. Its hard to read on my phone now and everytime I touch it i get a piece of glass stuck in my finger. I really need to avoid paying money to get it fixed. Can I take it to my local Apple store and get it fixed? Please help. Thank you.
Hi, three weeks ago my bank card was compromised by online transactions made by someone else to a car dealership. I have no association with a car so these transactions wasn't used by myself. I reported it as fraud. The money was refunded back into my account but in the meantime I was issued with a new card and a new pin. Last week, the same transactions happened with my new card. Again, I reported fraud. An adviser told me that it looks like my iPhone was hacked into by possibly using an unsafe and open WiFi area. Is it possible that an iPhone can get hacked into and for them to retrieve sensitive information such as bank details, address etc? And if so, what free app can I get to protect all my details, including my bank details. I do a lot of purchasing online via eBay and iTunes. I never, never give my bank details to anyone, nor have I purchased anything online using an insecure website, as I know not to do this. But, my main question is, can my iPhone 5 get hacked into or get a virus and if so, what protection can I install for this to never happen again. Bear in mind I do not have a laptop or a pc. I only have my iPhone 5. Thank you to anyone in advance for helping me with my infuriating problem.
My battery of my iPhone 5 is dropping very fast and the phone start getting hot what is the solution,I have a used iPhone 5 can I give it to you and pay extra money and take a new one
I just started to get a SIM Failure Pop up on my iphone 5on Thursday while traveling and using Maps fornavigation. I cannot seem to remove or repair this error.I have gone to yoru support page and followedinstructions on how to reset network.I first tried to send a text and failure came up. Then resetnetwork and text went through, but pop up still came upwith Sim Failure every time I turn my phone on.I also followed instructions to remove Sim Card whenturned off and Reinserted it and that did not work either.What do I do? I have powered off, updated phone andanything on yoru site I couldl handle myself to do.Can you fix this? Or is it a Verizon Wireless issue?
month ago i just download App and paid $41.99 for service. i didnt use this service and didnt pay anything or agree to pay for service after a month. but they charged $41.99 again without any notice or my agreement. i dont want this service and take back my money. also i really want block this app to avoid keep charging every month. what should i do for this? somebody help me...
So I got this new app 3 months ago called Black ops call of duty : zombies. And I LOVE it!! But every time I try to join an online game, wether it be map vote, single map, 2-4 players, restarting my phone... What happens is it takes me to the gamecenter connect page, where it connects me with another player, but after a few seconds, it takes me into the multiplayer lobby, and then pulls up a message saying "connecting to online services" and it does that for a minute before saying "error joining room" and makes me quit the online game, leaving the other person kicked off the server because the other person (me) left or was kicked, I do NOT want to jailbreak my iPhone for this problem, and I am very experienced with iPhones and other electronics, both apple and Microsoft, if there is anyone who knows how I can fix this problem WITHOUT jail breaking my phone or paying money.. (Maybe ill pay money, it depends...) then Please tell me! It has done this to me EVERYTIME for the past 3 months, and still does... So please help!
Hello, I buy a iphone 5 from Tailand. I bring it to Turkey but the phone is not working well. There is a hardware problem become up. When i send it to authorized service here in Turkey to change it, they did not accept cause of it is from out of country. There must be a way to help me. I pay a lot of money for this phone and i am not available to use it. It is already 5 month over and nothing help to me. Please show me the way. I bealive that the phone is still under your guaranty than you can help me. Best Regards, Hakan ÖZALP
I bought an iphone4 from ebay and it was locked - rang their old carrier Three3 but they cant unlock it as the previous owner has money owing on it.. How can I use the phone now - any suggestions
I took it to the cops and gave them the info i had of the person whom i bought the phone from. Today they called and said if the person doesnt answer they cant do anything. im 17 year old kid and i paid 480 for the iphone. if anyone from apple is reading this im begging you please please help me out it wont hurt just to help me one time. im begging please thats a lot of money please.
