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When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
Hi, I've recently noticed that my iphone 4s battery is draining very quickly. Normally, I would charge my phone overnight and it would last the whole day. Recently i've noticed that my battery drains extremely quickly, just now its gone from 55% one minute to 35% the next! Earlier today, in 3 hours my battery went from 100% to 15%. Does anybody know how to fix this? Ive seen some articles saying that people notice that their iphone batteries drain fast after the 6.1.3 update, but I downloaded this a while before my battery has been playing up. I would appreciate any help/tips! Thanks
I bought my Iphone 5 from Apple when it was first available. I have had an ATT acount for many years along with an MSN email account. I have had issues with sending email from my IPhone 5 since I have recieved this phone. I have deleted and readded the email application numberous times(sometimes 10 times a day), I have reset my phone a number of times, I have also changed my email password a number of times and readded to both my incoming server and outgoing server passwords. I have spoken to ATT tech support, Apple tech support and Msn tech support multiple times, they have not been able to help me. I sometimes have gotten it to work for a few minutes to a couple of hours but as soon as I try to send an email from my phone again it will no longer send an email from my phone. I use my phone for work and this is very annoying as I have to use my email for work.I need help! I have had Iphones since the first Iphone and Mac computers for over 10 years but I am now over it, at this point I would not recommend Iphones. I am now at the point of buying a phone that I can use and it will not be an Apple Iphone.
Well I tried turning off the Bluetooth, turning off WIFI, turning off location services, and all Push activity. After all of this my battery lasts about 8 hours. I guess I could keep the phone powered off but I think that kind of defeats the purpose of owning the phone. Any studies on the lifespan of an iPhone 4 battery? My applecare warranty runs out in a few months.
My iphone 5 has the latest ios 6.1.3 and the battery life is hit and miss. The phone has been factory wiped in itunes and re set up. It sometimes will drop 50 percent on its own in a couple hours. If i do the home button and power reset on the phone the battery will report better. Maybe its a software glitch. I was also disappointed with the fact that i bought a high end home stereo and the iphone doesnt support the new apt-x codec yet their laptops do? Why is this. Its no wonder apple stocks are falling. I have owned every iphone since the 3gs and really have not seen any real improvements other than processors and screens. Poor customizations, lack of ability to personalize the phone and really nothing to keep me with buying another apple. This is unfortunate as the hardware is great but the feature set just hasn't improved in 5 years. In fact i think it has gotten worse. Being a communications tech i used to use wifi apps for testing signal strength on installed accesspoints and those apps got stripped be ause of apples sdk or whatever it was. The slew of apps on the android market for this is staggering. Now i see that motorola, htc and samsungs are all supporting the apt-x codec but no apple. Gps apps are poor and apple maps for our area are black and whit and half are covered in clouds from the satellite view so you cant see the streets anyways. As a business phone the iphone is looking less imoressive day by day. As a music player its also now being outdone. I hope apple takes some of this to heart and really does something impressive to IOS 7 to restore faith in its fans. And maybe some day we will be able to use one of our songs for a ring tone instead of having to pay. My old cdma phone even had this ability.
My third attempt to fix my iPhone 4s. I've gone through two phones calls, three associates, and one tech. support supervisor. The only thing said to me was "I cant do anything". I've explained my problem, as thorough as possible but the only option was to purchase a replacment for $200. I've restored my phone multiple times with zero effect, each with a clean restoration of iOS 6.1.3. If there is a solution to this problem I will greatly appreciate it. (Latest panic.plist report) Incident Identifier: 8156D0E9-A0F8-4AC2-8762-C6B2C0937645CrashReporter Key: 1d8179e7464801cf156363078309b8f456a20ed2Hardware Model: iPhone4,1Date/Time: 2013-04-30 08:47:57.042 -0700OS Version: iOS 6.1.3 (10B329) panic(cpu 1 caller 0x9d1a6397): "i2c1::_checkBusStatus XIP is still set (SDA is probably stuck low); last read status 02010100 xfer 00000000 fifo 00000000 "Debugger message: panicOS version: Not set yetKernel version: Darwin Kernel Version 13.0.0: Wed Feb 13 21:37:19 PST 2013; root:xnu-222.214.171.124.2~1/RELEASE_ARM_S5L8940XiBoot version: iBoot-1537.9.55secure boot?: YESPaniclog version: 1Kernel slide: 0x000000001ca00000Kernel text base: 0x9ca01000Epoch Time: sec usec Boot : 0x00000000 0x00000000 Sleep : 0x00000000 0x00000000 Wake : 0x00000000 0x00000000 Calendar: 0x00000006 0x000266b5 Task 0x80058c20: 3587 pages, 97 threads: pid 0: kernel_task thread 0x80071b00 kernel backtrace: 8f4e3d68 lr: 0x9ca884d1 fp: 0x8f4e3d98 lr: 0x9ca88d6d fp: 0x8f4e3dc4 lr: 0x9ca17ca7 fp: 0x8f4e3ddc lr: 0x9d1a6397 fp: 0x8f4e3e1c lr: 0x9d1a60a3 fp: 0x8f4e3e40 lr: 0x9d1a5eb9 fp: 0x8f4e3e60 lr: 0x9cdc4255 fp: 0x8f4e3e70 lr: 0x9cdc4167 fp: 0x8f4e3e84 lr: 0x9cc5792f fp: 0x8f4e3eac lr: 0x9cdc48e5 fp: 0x8f4e3ee4 lr: 0x9d6be3b5 fp: 0x8f4e3ef8 lr: 0x9d6bed97 fp: 0x8f4e3f10 lr: 0x9cc47e37 fp: 0x8f4e3f60 lr: 0x9cc48a79 fp: 0x8f4e3f88 lr: 0x9cc4884b fp: 0x8f4e3fa8 lr: 0x9ca8655c fp: 0x00000000
My mom passed me her phone as she couldn't get it to restart. I got it to charge and restart in recovery mode. However, I've tried all steps on this and many other forums and it is stuck in "trying to restore". On the phone, it will blink a white screen, show the apple logo and a progress bar then quickly disappear then on the computer give me error code 9. I have tried 3 different cords, on both my MacBook Air and my iMac. Same results on both computers. She purchased a new phone as she couldn't do without, but would love to fix this phone and give to one of my children. This phone has not been jailbroken. Any help would be sooooo appreciated! Not sure what will happen if I try to take this to Apple.
Not being very careful today, I dropped my phone and it landed flat on its glass front screen. Dusch! Cracked screen! My questions now are a) should I just go into Apple and see if they can replace it? b) have a tech geek friend replace the cracked screen ( you can buy the parts and repair kit online), or c) should I just replace the whole phone (can't remember if the warranty is up. Think it might be)? Anyone have experience replacing the screen with after market parts/kit? Results? Thanks! M
My Iphone 5 has been connected succesfully via bluetooth to my car for the past 5 months (Ford Fiesta). Yesterday I went to use it and it wont connect, I powered off the phone, turned bluetooth on/off still not working. I debonded all phones from the car and went to start afresh but that wont work either. When it is searching for devices it just seems to be stuck? I tried another Iphone 5 in my car and that connected no problems at all. Anyone have any ideas, it clearly must be the phone but wonder what on earth I have done.
Is it safe to double tap home screen. Hold down icon till it wiggles, and then tap on red minus to shut down an app? I was told by a tech at store this wasn't good? Yet others say it is. I don't want to stress out my phone. What's the best solution?
Hello community. I do get the fact that there is million of threads, but I want to know the opinion of others on this particular case. I dropped my phone into the toilet (luckily, it was clear) and immediately got it out. As I had no experience with these kind of accidents, I actually didn't turn off the phone. I used a towel and then I wobbled my phone to get rid of the water. Then, as the phone started rebooting itself, I dried it with a hairdryer (yes, I'm an idiot) and used a vacuum cleaner to help the proccess. It kept saying this error [NAND] FileFlashAndMedia or something like that, so I turned it off for good and tried to restore it - I started getting the -1 error. After several repetitions, iTunes finally started restoring my iPhone 5 and everything was back to normal. But then I came to the dreadful realization that the screen does not respond. Everything is ok - all the buttons, the display, even the sound seeems to be fine. So after these 15 minutes of panicking I started to read articles and watch videos of other people. Put the phone in a bowl of rice, sealed it and I turn it on from times to times to find out if the screen started responding. Any suggestions? Do you think there is a possibility to recover it?
You're not addressing Apple here, just iPhone users, please don't provide your personal data like serial/imei numbers Have you tried this article? http://support.apple.com/kb/ts3424
I've had my 4S since January 2012. All was well for about a year, and then the fun began.1) When the weather got colder (Less than five or six degrees), the phone would suddenly claim to have a flat battery, and turned itself off. Plugging in an external battery pack brought it back to life. Taking it back inside a warm building would bring it back to life again. 2) About twice a month, it crashes, and wipes all my contacts/calendar data. I started backing up to iCloud, so then it would restore from there, but muddle my contacts' photos up.3) It refuses to sync with iTunes. It says there's not enough memory. Sometimes on the phone, sometimes on my PC.4) At least once a day, it loses the ability to join any mobile network. Turning it off and on again usually allows it to rejoin my network (T Mobile).5) Instead of T Mobile, it randomly likes to show my operator name as 000-0000.6) It helpfully closes all my Safari tabs if I minimise Safari and use another app.7) The GPS is failing, which is a real nuisance because I use Nike+ for my daily jog. T Mobile's tech help were not very much help as soon as they realised I'd had the phone for over a year, and was therefore no longer covered by their warranty. They reckoned it was a hardware failure. I've purchased Apple Care today, and booked a Genius Bar appointment for Friday. Does anyone have experience of any of these problems?
I bought my iPhone around August of last year, by december it was flickering.. asking my brother the tech geek what was wrong, he said it was probably the LCD shorting out and would probably die, but could last for months like that. By January, it was out, you can still see a change int he screen when you hit the home button and the home screen changed to the search screen... but i cant see anything else... it still works fine, i use voice control to call out.. and you can run your finger along the bottom of the screen to accept incoming calls.... ive even accidentally turned on apps and the like by touching the screen... Thinking apple wouldnt replace this, because they might assume i caused it.. my brother bought a new LCD/Screen for it... it hasnt worked.. so he took his own phone apart and placed my OLD screen/lcd to his.. it works fine on his phone.. what could be causing this white screen, considering its not the LCD.. and how can i fix this problem?? i REALLY dont want to replace a brand new phone..... again.
himy i phone 4s has a greyish on/off wifi button. tried everything and still not working, i bought the phone 9 months ago and no tech support in egypt for the i phone, what should i do ?????
please need to apdete softower
My iPhone 4s is not charging. Last few days it was eating up the battery life quicker than usual. Tried doing all the power up deals, turning off then on, even a restore. It is now completely powered off and not turning on even when plugged in. I'm out of ideas. A little help please!Thanks
Well, I had a white iPhone 5, and it kept dropping signal, dropping calls, and resetting itself, so I called Apple. And they told me I needed to sign up for some tech support thingy. So I remembered I had insurance from my provider (Verizon). So I called them and they send me a new iPhone 5. Well the first iPhone I had was a little damaged. And if you're gonna pay $800 for a phone, you want it to be perfect right? Well they replaced my phone hassle free. I got my new phone with two huge scratches on the trim. And you can feel them. And I was wondering if this was a common problem with these phones.. Since this is my second one with the same damage done to it.
We have been having trouble with our iPhone 4. It will just die. I researched the web and was able to find the information to restart it by pushing both buttons. This resets it, but does not last. I did a complete reset on the phone then updated it, but it continues to turn off and has to be restarted. It is out of warranty, any help would be great.
We found that your app uses one or more non-public APIs, which is not in compliance with the App Store Review Guidelines. The use of non-public APIs is not permissible because it can lead to a poor user experience should these APIs change. We found the following non-public API/s in your app:_terminateWithStatus:If you have defined methods in your source code with the same names as the above-mentioned APIs, we suggest altering your method names so that they no longer collide with Apple's private APIs to avoid your application being flagged in future submissions.Additionally, one or more of the above-mentioned APIs may reside in a static library included with your application. If you do not have access to the library's source, you may be able to search the compiled binary using "strings" or "otool" command line tools. The "strings" tool can output a list of the methods that the library calls and "otool -ov" will output the Objective-C class structures and their defined methods. These techniques can help you narrow down where the problematic code resides.We appreciate that you may have made the precautions in your code for using non-public APIs, however, there is no way to accurately or completely predict how an API may be modified and what effects those modifications may have. For this reason, we do not permit the use of non-public APIs in App Store apps.If there are no alternatives for providing the functionality your app requires, we encourage you to file anenhancement request. Or, try working with the Apple Developer Technical Support team to explore alternative solutions. On occasion, there may be apps on the App Store that don't appear to be in compliance with the App Store Review Guidelines. We work hard to ensure that the apps on the App Store are in compliance and we try to identify any apps currently on the App Store that may not be. It takes time to identify these occurrences but another app being out of compliance is not a reason for your app to be.For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to:- include the complete details of your rejection issues- prepare any symbolicated crash logs, screenshots, and steps to reproduce the issues for when the DTS engineer follows up. For information on how to symbolicate and read a crash log, please see tech Note TN2151 Understanding and Analyzing iPhone OS Application Crash Reports.If you have difficulty reproducing this issue, please try testing the workflow as described in <https://developer.apple.com/library/ios/qa/qa1764/>Testing Workflow with Xcode's Archive feature".
Being the young tech savvy kid I jumped straight in for the iPhone 5 and frankly was quite excited and amazed but later annoyed my charger and cable were perfectly fine when taking out of box but a couple of weeks later I had problems my iPhone would charge for about 2-3% but then stop and wouldn't start for about 2 mins, I would take it out and then putting it back in but the it just doesn't charge I have the latest software iOS 6.1.3 and thought that would fix it( thinking it was software glitch like many other glitches I've had) but it didn't quite frankly I am definitely thinking of a Samsung s4 as they promise more for less and dont have same problem also I am a dedicated customer and have a iMac desktop, a mackbook pro retina and a iPad mini and the Genius Bar me too wait for 2 weeks until they can get to me and that is public holiday so in theory it's about 2 1/2 weeks and I probably need a new cable but am not keen on getting new lightning cable for $30 thank you and hope u can give me answers to my problem soon thnx
I keep getting a "cannot connect to iTunes Store" message. I have upgraded to the iOS 6.1.2 and always have wifi or 3G enabled and working. The articles they have posted are not helping me at all. If anyone knows how to fix this please help me! Thanks
A post on the site http://binarytoad.com in the tech category works if you're getting slow Wifi. It's not a true fix as that can only come from Apple, but it is a helpful workaround.
I just started to get a SIM Failure Pop up on my iphone 5on Thursday while traveling and using Maps fornavigation. I cannot seem to remove or repair this error.I have gone to yoru support page and followedinstructions on how to reset network.I first tried to send a text and failure came up. Then resetnetwork and text went through, but pop up still came upwith Sim Failure every time I turn my phone on.I also followed instructions to remove Sim Card whenturned off and Reinserted it and that did not work either.What do I do? I have powered off, updated phone andanything on yoru site I couldl handle myself to do.Can you fix this? Or is it a Verizon Wireless issue?
My iphone 4s has suddenly begun to have weak incoming call audio. Everything else works fine. I have reset it from factory settings and reloaded as advised by Apple tech support..This didn't help. Anyone have a solution?
I purchased a 4S for my daughter. She has had it for a month and finally told me the 3G data did not work. The phone will show 3G and then change to a "o" in place of the icon. We have 5 signal bars showing and can get a 3G icon after entering ##update#. Using Safari to access the web results in an error message "could not activate cellular data network". We can get data very slowly over the air with the small "o" showing. The retailer shrugs their shoulders as we are past thirty days. Virgin tech support has been contacted over 10 times and gives the same litany of ##update", turn off and back on, how many bars to you have, we will escalate and call you back, etc. Does anyone know how I can resolve this? Every Apple device I have ever purchased has been outstanding in its performance. She is 14 and is very disappointed. She claims she now has an iPod that can make a phone call.
See above. Phone will not vibrate. Settings correct and checked by AT&T store tech. Solution?
I dropped my iPhone from waist height flat onto the back (I have a zoogue case on it), and now grey vertical lines appear down the left side of the screen. I have powered off holding the home/power button, but nothing changed. I can't swipe to unlock it, so I can't type in my password in order to back it up over the cloud/my computer before resetting it. Has this happened to anyone? Suggestions? Home fixes? Or am I helpless?
I just want to make clear I did following, I follow all articles regarding error (-1) in apple support.Updated itunes, Turn off windows firewall, Paused my antivirus, Checked host file,itunes diagnostic test,LAN connections, andTried whole process in 2 different Windows 7 pc. Restore process:Before I update to the new iOS 6.1.2, I tried using my wifi connection and it's pretty slow and not able to do it, so I downloaded iOS 6.1.2.After connect my iphone 5 to my pc, I put it on DFU mode by pressing home and power button together and it appears in recovery mode. I already downloaded iOS 6.1.2, so just holding Shift key and Browse iOS 6.1.2 start restoring my iphone 5. But at the very end it shows error (-1) and interrupt and my iphone again shows iTunes logo. Now I can't go out of DFU mode or update to the latest iOS. It's a brand new phone. It just showing itunes logo. Please help me to fix this issue.While I did the Network Connectivity Tests, I found:Secure link to iTunes Store failed. Summary:Windows Firewall is off.Connection attempt to Apple web site was successful.Connection attempt to browsing iTunes Store was successful.Connection attempt to purchasing from iTunes Store was successful.Connection attempt to iPhone activation server was successful.Connection attempt to firmware update server was unsuccessful.The network connection timed out.Connection attempt to Gracenote server was successful. I tried everything but those two error got never fixed.
I cannot turn my wifi on. The button is greyed out. This problem started after I update my software. First tech I spoke to said it was my problem because I chose to update the software and since I was out of warrenty, I would have to pay $19.99 for service agreement before anyone would talk to me. The next tech admitted this had happened to ssomeone else and stated it was a problem with my phone triggered by the software update, and because I was 57 days out of warrently, it would cost me $199 for replacement phone. So basically, anyone that chooses to upgrade their software, risk messing up their access to wifi and have to pay the developer of the software to fix the problem, their program caused. Does anyone have a clue how to fix this. Why wasn't I informed of the risks that could occur if I updated my device.
I cannot turn my wifi on. The button is greyed out. This problem started after I update my software. First tech I spoke to said it was my problem because I chose to update the software and since I was out of warrenty, I would have to pay $19.99 for service agreement before anyone would talk to me. The next tech admitted this had happened to ssomeone else and stated it was a problem with my phone triggered by the software update, and because I was 57 days out of warrently, it would cost me $199 for replacement phone. So basically, anyone that chooses to upgrade their software, risk messing up their access to wifi and have to pay the developer of the software to fix the problem, their program caused. Does anyone have a clue how to fix this. Why wasn't I informed of the risks that could occur if I updated my device. I hNave reset, restored my device with no change. I have even reset to original with all my data deleted. Now what??
Hello Apple Commuinty, Recently my partners iphone will not let her to connect to WiFi as On/Off selection under WiFi is greyed out. We have tried all info shown in article TS1559 and still no joy. Any help would be much appreciated. Thanks,Mike
I have iPhone 4S it has a H2o SIM card that's worked for about 6 months no problem then one day it said SIM card failure I powered phone on/off once and started working again. Two weeks later it took 3-4 times of me cycling power on/off and removing SIM card and reinstalling it in order to get it to work. Then a week later it did same thing but took even longer. Now it won't read at all and I thought it was SIM card so I went and bought a new SIM card but no change, I looked online for help and even tried to put tape on tray/card like someone said but no change(if I even putting the tape in right place. I tried several different ways) Nothing seems to work. My phone was manufactured between 19-25 of March 2012 so hopefully I can get warranty but not original owner so not sure. Does anyone have any idea what can cause this? Why hasn't Apple fixed this problem since its been happening for a long time
There is an article today indicated that the Associated Press has discovered that the iPhone 5 from Verizon Wireless is unlocked and will work with an AT&T sim on the AT&T Network. The article did not state if the phone will also work on other networks. A Verizon spokesperson has verified that indeed their version of the iPhone 5 is unlocked.
I seemed to have unwilling joined the community of users that wish they didn't try to update. When you plug in the phone to the CPU, it goes throught the restore and update processes but then comes up with error 3014. I've read throgh all the tech stuff concerning 3014 and none of that helps. Any ideas?
FYI guys. I powered down my phone for a couple hours, then went back to the App Store. It had a fifth update, but this time it allowed me to complete my updates. Dunno if that helps you guys.
As stated, iphone4S is the smartest phone available. I lost my iphone4S recently and the person who took it, immediately powered it off. I signed in icloud and put my phone in stollen mode using Find My Phone utility which is still pending. I got the sim blocked and reported to police. They will deal it in their own way. My question is: are there other methods to trace my phone?
When texting and with apps buttons Q,1, bottom left to switch to numbers or anything on the left side of my screen doesnt work. is there a way to fix this? should i goto the apple store or talk to a tech support agent?
Im a iphone5 user, also I am using the IOS 6.1 system.but nowadays I am facing to a terrible problem.The phone suddenly powered off when I open a app on the phone,and the screen become black slowly, and then the white apple come here. after that,sometimes it may become good. but the problem is still exist.
A few days ago, the LED light came on and won't turn off - not even when powered down. I do not have any flashlight apps or anything that uses it other than the camera, what should I do?
Hi I'm getting the unknown error message when i try to restore my IphoneThe Iphone wont power upi and the phone tech guy said I need to retore from I tunesbut She's not werkin mate
This is a minor issue that'll probably end up in the hands of some apple tech, but I'm curious to see if anyone else is experiencing this. After updating my phone to 6.1.1, I noticed that occasionally I did not hear anything when playing music through earphones. An attmept to adjust the volume simply displayed the "ringer" icon and no volume meter. When I launch a new song from stopped (not paused), there was no sound or any ability to control it. I unplugged the earphones; the play icon remained, it normally disappears indicating a pause. Plugged back in and music started coming through. Text/Ring tones are still audible; good because I use it as an alarm clock. The phone is behaving as though it were "docked" though the music playback thing is just weird. I haven't tried playing music while it is actually docked yet. Will try a restore tonight after work.
My wife went into the Chadstone (Victoria - Australia) shop today due to her iPhone's (4) touch screen playing up. The phone was still quite functionable, in regards to expectations of a smartphone but became frustrating when the touch screen stopped working. There was a workaround for this (locking the screen then unlocking the screen) but was not an ideal fix, considering we were paying for a fully functional phone.Prior to going in, last night I ensured that all here apps and iOS were up to date, to ensure there wasn't and easily fixed software problem causing the issue. She was served by a staff member, who after examined the phone advised that there didn't appear to be a hardware issue so she would need to take it out the back to get the software checked. This was all that was explained to my wife, so she let the staff member take the phone to be checked.My wife had no issue handing the phone over as about 8 to 10 months ago she experienced an issue with her original iPhone 4 and after a check (at the same store, again out the back) she was given a new phone a few minutes later due to the phone still being under warranty. My wife returned to the store about 30 minutes later after being told to wait 15 to 20 minutes, to verify what the problem was. Aft waiting 20 minutes she approached a staff member because no one had followed up with her regarding the phone. The staff member sought the initial staff member who had helped her and the staff member went out the back to check. The staff member returned and advised her that they had attempted to check the phone but for a reason (not explained) the phone and gone into panic mode and was unserviceable.My wife was offered a new phone for $150, as the warranty had expired or to come back another day to follow up on possible solutions. Having to pick up my son and due to not being that tech savvy, my wife opted to come back on a later day. After explaining the situation to me, I called the Chadstone store later that night to follow up on the situation due to the poor customer service.I was able to speak to the manager at the time, Joe, and after explaining the situation, I outlined my issues: 1. As my wife previously had a defective product, at no fault of her own, that was within warranty and it was replaced, why didn't the warranty begin again when she was given a new phone? Which later turned out to be defective as well. 2. Before handing over the phone, no attempt was made by the staff member to warn my wife that the phone was not covered by the original warranty, even though it was a replacement phone for a defective phone. 3. Before handing over the phone, no attempt was made by the staff member to to warn my wife that the phone could possibly be made unserviceable. If this was the case, I had pre- warned my wife that if there were any technical issues to contact me and I would advise her on what to do. 4. As the phone was functionable prior to the staff member taking responsibility for it and upon return was not functional AT ALL (read bricked), this was completely inappropriate. I explained that my wife relied on her phone for advice on our baby son. Joe acknowledged the issue but advised that they could not be accountable for the issue because if we were running old software and they had to restore it and run new software, then this was a possible outcome. I confirmed with Joe that the night before I had ensured I had updated all the apps and iOS, to ensure that these were not the causes of the issue. I also confirmed that my wife had not been advised of any possible issues prior to handing over the phone. If she had, she would have called me to confirm and I would have told her not too as it was not a serious issue.I advised Joe that this was not really appropriate customer service and I would jot be looking to pay $150 to resolve the issue and we were not at fault. Joe advised that he could not guarantee that we would not have to pay something but confirmed to come in and I confirmed he would be working the day I would be coming in. Surely based on the history of the issue, Apple are at fault here.
My messages won't send to anyone. I've tried deleting messages but they just come back. I've reset my phone and networks. I have also restored my phone. The AT&T tech said it might be a glitch in my update but I don't know how to re do the update or if that us even possible
updated to the 6.1 last week. I have a app for a local news paper that I pay a monthly fee to read on line and now since the update I have to sign in every time I read a diffrent article. What changed?
I'm trying to turn on my iPhone. It's powered off, and the lock button is broken. I think it turns itself back on when charged from 0%, but it was at 100% before this occurred, so it would take forever to drain the battery. Is there a way to kick the iPhone into being powered on?
I have an iphone 4 that is less than a year old that stopped taking a charge. So I let tje units battery die and one day decided to plug it in. It gav me the battery icon and indicated it was charging. As soon as it powered itself on it no longer showed the battery was charging and died a few minutes later. I'm really confuses by this. Any suggestions?
My iPhone 4S stopped connecting to wifi about 3 weeks ago. I set up an appointment at an Apple Store. In trying to find out what the problem was, the Apple tech offered to check the firmware for the antenna. No luck on the wifi. So, I headed back to the office to run a restore and get back to work. Wait a minute! After restoring, I realize my phone has 6.1 on it. There's a difference between "checking firmware" and "installing a softare update" - or so I thought. Now that my phone has 6.1, I can no longer get any of my corporate email. IT only supports up to 6.0.1 at the moment. And as an added bonus, my battery is now draining like crazy! I do not need this and I certainly wasn't asked about installing 6.1 on my phone! No wifi, no email, gimpy battery. Now what do I do?