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When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
Hello, I bought an iPhone 5 from the Canadian Apple store a few months back. I have just got back to the UK and inserted my UK sim card. I'm on Giff Gaff (O2) I can still make and recieve calls and texts. But most of my apps aren't working. Nor are any of my browsers. iMessage still works over 3G so i dont understand why my apps and safari arent sending or redceiveing data. Does anyone have any advice? Thanks in advance, Tom
where and how do I install my sim card>
hey i bought an iphone 4 orange uk locked.. i conacted orange uk to unlock my phone ... they said ur phone is removed from our network,but my phone says invalid sim .. and my phones status is wild card activated... plz help me now what should i do>>> waiting for your kind reply thanks apple team
After months and months of not being able to update my iPhone 4 to the new technology due to storage usage, i was finally able to. Now after two hours of waiting, my phone says it was verifying the update. My phone turned off and then turned back on and i got the plug into iTunes icon. After i plugged it in it says that the iPhone update server cannot be found.
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
Using iPhone 3GS to change Apple ID: go to SETTINGS; then to Itunes & App Stores, tap your old Apple ID and sign out. When you sign out it will let you enter a new email, (Apple ID) and (I hand already changed my ID on the Apple Store but not my password) . So I was able to use the same password. It already had my credit card info but made me verify the security code. Easy, just needed to know WHERE to go.
I left my iphone 5 on my night stand over night and when I woke up, the phone said SIM FAILURE and instead of the carrier name it said INVALID SIM.I tried re-booting and it didnt work, then I took the sim out and placed it back in again and it still didnt work, so I restored my iphone and it still doesnt work and now I cant even enter the phone since you need a working sim card to activate it HELP ME PLEASE!!
Hello, ok so i have this huge mess in my hands, lets start by saying this: I had an apple id which had no creditcard whatsoever on it, it was configured for USA app store right? ok so i get a debit card and it turns out i need to be from my country appstore to be able to use it, so i created a new apple id, and well the thing is i have about 30 apps or something which 15 are from one apple id and other 15 are from my other apple id, umm i cant seem to remember which were from one APPID and which were from the other, so i need help, cant i just reset the phone and download the apps again? (some are paid) please help!
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
Hello i use my id in a new pc and all was ok i use the in that pc the other day but the when back to my laptop and access to my account ask me add the debit card.then i write all the data of the same debit card, but say this is a incorrect information but i put the same information for my debit card. what can i do i cant download apps
I went to an Apple store with my 3gs as i have a few problems the girl restored my phone back to factory settings. When i came home i conected my phone to itunes it says only compatible sim cards from a supported carrier may be used to activate iphone. please insert the sim card that came with your iphone or visit a supported carriers store to receive a replacement sim card. my sim card is inserted so has the girl that works at the apple store broke my phone. can someone please help as i live quite a bit away from an apple store. Ashley
Do not buy Apple product in Belgium, there is no support!!! So, here it goes: Three day ago I bought an iPhone 5, at a Mobistar shop in Belgium. 700 euros. Unfortunaly, it has a defective screen, light bleeding at the top of the screen. So I went back to the shop, to get an exchange. But no, they refused. They have to send it back to Apple for repair. It will take three weeks. But I can't stay 3 weeks without a phone. And I can't just pop the sim card into an old phone, either: it's a micro-sim, and the iPhone is the only one who uses that... Except maybe if I buy another new, top of the line phone... And I don't have the money to do that... So I call Apple, directly: "Did you buy it on our website? Sorry, nothing we can do. You have to go through the operator." So basically, I am screwed. I have to keep the defective iPhone. Thank you Apple Belgium! Thank you Mobistar!
Sir, I have a apple i phone 4s, When I purchase Whatsapp from itunes using my master card it shown payment declined, please provide the proper support..
Hi after I updated my iosOn iphone , every time I want to get a free app ,it wont allow me and asks me to verify my payment type. since those apps are free I dont know why I should give my credit card info .
How to update my credit card info for my iTunes acc.
I dropped it in water.. for the third time. The speakers do work, when i activate siri it works and registers my voice, and earphones work aswell. Sometimes the volume slider will show up, but goes away in seconds. I restored phone, riced it overnight, used credit card to try and clean out the ports and q-tip in headphone jack. What else is there to do to fix this?!
I can't purchase anything using my credit card
I ordered a new unlocked iphone trough the Apple store, but it arrived damaged. The outside had everything ok, but as soon as I grabbed it I noticed that there was something loose inside the phone it also made noises. So I returned it back in to the box and mailed it back. It’s been a week since I returned it and I haven´t received any mails. Also there was no charge in my credit card. Will I get a new iphone or what will happen?
Hi please tell me how can i check my iphone has network issue or not can it has any testing procedure so i want to know that i have my iphone issue or it has sim card problem so please let me know any useful tips in small time
My family and I recently moved to Shanghai for my dad's job. We bought an unlocked iPhone 4s w/AppleCare in the U.S. and got a Chinese SIM card in China. I was riding my bike on the street and my phone fell out of my pocket and onto the road. The screen is completely cracked and the power on/off button is stuck. We're going back home for a couple months in the summer. Honestly, I don't want to have to deal with my cracked screen for another month. I'm wondering what my options are for this. Phone repalacement or phone repair? Do I have to wait to go back to the U.S. or can I go to an Apple store here and resolve it.
Hi Everybody!I got a factory unlocked (originally was Vodafon locked) iPhone 4s with firmware 6.1.3.When I insert my sim (Hungarian Telenor) when only EDGE is on it founds the signal and seems like everything is working.After a few hours or sometimes even a day passes by a phone stays on full signal with Carrier logo and Edge on, but my friends reporting that they cant call me(like im offline) and i cant make calls either.The interresting stuff is that the Edge connection is fully working during that im offline for my friends via Calls and i can send and recieve imessages and viber messages.When i switch 3g on it disconnects from service drops the EDGE and never finds the way back and stays 'searching' or 'no service' at all.. I thought that its my Carrier's fault so i went to spoke with them and tried 5different micro Sims( cause i wrote that 4s-s are sensitive to SIM card types).. this thing not worked either, Then i tried the phone with a T-mobile SIM card.. it does the same..connects to the services,but with 3g switched on not finding service..so totally like with my sim. Here Comes the bumm... i Tried the phone with vodafone sim and everything works.. simple connectivity to 3g with full internet usage,can make and recieve calls...I spoked with all of the Carriers and also Apple and no body can give me nothing..the phone is off varranty so changed to a new one isnt an option..Anybody? Something? im beginning to give up .. please help if you can..Thanks!! ps.:i restored over 20times,reset network settings,switch off and on automatic setting time.. every little possible things that people wrote on forums before..
Hi, I have an iPhone 4S with wifi button grayed out similar to the case here http://support.apple.com/kb/TS1559andhttps://discussions.apple.com/thread/4638071?start=0&tstart=0 I already performed a network reset, reset to factory setting and updated eveything via itunes. I know that its most likely a hardward issue as stated in the forum. Now here is the problem. I bought the iphone from a local (philippines) online reseller http://lazada.com.ph. Lazada would only give the the apple 1-800-1441-0234 number and will not accept any repairs and service. I would never purchase anything from lazada specially electronics because of how they handled my case. Absolutely no support and repair /service channels for iphones bought from them. As per lazadas advice, I called the 1800 number and was again adviced to call the local carriers. I was adviced by the apple chat support to contact my local carriers. Local carriers like smart and globe would only accept repairs and service for iphones bought from them. I visited several local apple reseller stores and they decline to render service because the unit was not bought from them. I cant seem to get technical support and have the iphone checked by an authorized service center. What and where is the proper channel for me to get support and have the unit repaired or replaced? Thank you in advance.
I have an Iphone 5... I cannot make calls or receive calls. I reset network settings and I have reset the SIMS card and I am still having the same problem. My husband is on the same cell service as I am and he is not having any problems. When I try to make a call - it goes directly to call ended - when people try to call me it goes directly to my voice mail. on the left hand side at the top all it says is seraching - my wifi is connected... i also keep getting NO Service.. Can anyone help? Thanks
how to visit a supported carrier's store to receive a replacement sim card
I was at an electronics store yesterday enquiring about the problem I have viewing a golf coaching app I downloaded to my iPhone 4 which I can't see when I connect the phone to our smart tv by HDMI cable and the sales bloke recommended a box that you plug in between the phone and the tv and it converts what you want to play into a compatible format so it can be played. Because the price was $99, I didn't pay full attention to what it was called, but I subsequently realised I might be able to get one cheap on the net. Does anyone know what these boxes are called?
I have a VZW iPhone 5 activated as my main phone, I also have a VZW Samsung Galaxy Nexus that I use a sim adapter and swap the sim to. When I swap the sim from the iPhone 5 to the Galaxy Nexus for a day or so then back to the iPhone 5, I cant pickup LTE signal, it just stay at 3G. Although if I put the sim back in the Galaxy Nexus it still picks up LTE. The only way i can get the LTE back on my iPhone 5 is by going into VZW and getting a new sim card activated, in return kills my old sim card. Any ideas or help?? Thanks
I want to delete my credit card details from my iPhone4s, because i'm not using it anymore. Please help me in this.
I'm using iPhone 4S in Thailand. Generally, my 4S went well under AIS (local carrier) 1800MHz but 2 weeks ago AIS has upgraded to be 2100MHz for faster network then my 4S turned locked. However, i tried putting my sim card to another 4S, it worked. I sent to an authorized dealer, they disregarded and blamed the carrier. I bought from Apple Store in Thailand but was claimed once in Singapore. What should i do ? Thank you in advance.
Hey everyone I have been holding back from updating my iOS on my iphone 4s (I know - not a smart move) I am currently still on 5.1.1 and trying to update to 6.1.3 (finally) from the phone itself (not via iTunes) I am trying to downlaod and install the update using Wi-Fi connectivity, but it just wouldn't let me? Kept saying An Error occured while downloading... It didn't give me any error code or any other explanation. It just simply won't update I know it was silly of me to begin with for not updating for so long, but I don't understand why my phone is rejecting the update? If this is even what is happening.. Also I sent my iMac for repair recently, came back with a Lion (which was what I had on there previously anyway) but it wasn't updated? So I couldn't just open iTunes and restore all my contacts.. AND I am still currently in the process of downloading the updates - but something always happens as well, an error occured that I have to re-download the update, internet drops on and off, etc. -- The reason I wanted to update was (this is a whole separate problem) my 4s kept crashing the apps, not doing anything out of ordinary - it just crashes everytime i start or a open an app. So I would hard reset my phone (turning it off and on again) and then I would find all my contacts gone. No other entries are gone, just my contact names! All messages and calendar entries are all still there - just no contact names in my address book. ***? After sleuthing here and there, and found no real solution to this problem. I decided to update my iOS because one of the discussion thread I found told me to try that. Heck, why not. SO I tried uploading and this is where I end up.. Does ANYONE have any idea what the **** is going on? Does anyone else out tehre have the same problem? Surely this is not just me!!
Well I tried turning off the Bluetooth, turning off WIFI, turning off location services, and all Push activity. After all of this my battery lasts about 8 hours. I guess I could keep the phone powered off but I think that kind of defeats the purpose of owning the phone. Any studies on the lifespan of an iPhone 4 battery? My applecare warranty runs out in a few months.
I upgraded from the 4 to the 5 about a 2 months ago, in the beginning I had no problem with the battery life, then about 3 days ago i would start the morning with 100% then drive to work and about an hour later my battery was completely drained. I have spoke with the people at the 1800myiphone 3-4 times they ran a battery test, I updated the latest software, have backed up and retstored. Still having the problem. we checking everything that was running and did all the normal checks and balances. Primarily is draining when I am at work and not even on the phone. I have nothing pushing and never have. strange that it just started in the last 3 days. they agreed to replace it but either have to due with out my phone for 5-10 or more days or have a $695 hold put on my credit card to get a new one expressed delivered to me. NOT HAPPY and VERY DISAPPOINTED!!!!!!!!!
I have a CDMA iPhone (Verizon), and I frequently hike using an app that tracks my route with GPS. However, the battery drains completely in 3-4 hours partly because the phone is looking for a cellular network. I tried turning on Airplane Mode, but that also disables the GPS. Of course, I have turned off cellular data and bluetooth, but the phone keeps looking for a cellular (voice) network. I have checked forums and people with GSM phones simply remove the SIM card, but I can't do that since I have a Verizon phone. Is there any way to turn off the battery-draining search for a cellular network when I am in remote areas?
I never had problems before buying apps for my iphone 4s. I even bought some today. then I started getting a message that paypal is not compatible with itunes and I had to go to my account and put a defferent payment. I did that but I still can't buy apps or even download free apps. Has anyone else had this issue and how did you fix it?
I need my phone to be locked in order to use my corporate email system, but I'm not sure if it is. I can only find previous strings about how to unlock a phone, not how to tell whether or not it's locked. And I don't have another SIM card to try out. Can someone please tell me how to check it? Just bought the phone 2 days ago at Best Buy and Verizon is my carrier. Thanks in advance!
hello, i updated iphone5 and now it showing Device unknown; please visit the service answer center... what cuold i do to make it work again? its not a first time that it is like that :/ allso sometimes its no sim card connection
The title says it help!
My mom passed me her phone as she couldn't get it to restart. I got it to charge and restart in recovery mode. However, I've tried all steps on this and many other forums and it is stuck in "trying to restore". On the phone, it will blink a white screen, show the apple logo and a progress bar then quickly disappear then on the computer give me error code 9. I have tried 3 different cords, on both my MacBook Air and my iMac. Same results on both computers. She purchased a new phone as she couldn't do without, but would love to fix this phone and give to one of my children. This phone has not been jailbroken. Any help would be sooooo appreciated! Not sure what will happen if I try to take this to Apple.
I Prefer using different provider, but my iPhone is locked to smart, how would I go about unlocking my phone? Tried contacting smart but couldn't help me with my request.
I bought an iPhone 5 from Panafoto, S.A., it was unwraped, they told me it was brand new, but showed it to other costumers. This one had a AT&T nanosim card IN it. That company does not operate here in Panamá. I wonder if this is a brand new iPhone 5 or is it a refurbished one. How to tell?
Where can I find a sprint sim card for my iphone 5
My Iphone 5 has been connected succesfully via bluetooth to my car for the past 5 months (Ford Fiesta). Yesterday I went to use it and it wont connect, I powered off the phone, turned bluetooth on/off still not working. I debonded all phones from the car and went to start afresh but that wont work either. When it is searching for devices it just seems to be stuck? I tried another Iphone 5 in my car and that connected no problems at all. Anyone have any ideas, it clearly must be the phone but wonder what on earth I have done.
This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.
Hello everyone, I rencently purchased an iphone 5 from a person selling it on craigslist. the iphone is an At&t model and according to the person i bought it from the device is unlock. Is there anyway of telling if this is true without inserting a sim card for a different carrier? Are those websites where one enters the IMEI number a safe way to determine unlock status?
How to sign in the iTunes store without a credit card
Once yesteray and again just a few minutes ago the banner on my iPhone 5's display said No SIM; cycle power and the message goes away. Anyone know what's going on with the phone? The phone is running iOS 6.1.3.
Just got brand new iphone 5 and it wont be seen by itunes,, downloaded ne version of itunesbut maybe my imac is too old? Also the phone keeps dropping out so went to apple today got a new phone but still doing the same thing!!!Replace sime card no change,, NO HELP FROM OPTUS EITHER WORST SERVICE EVER Hade so many iphones but never had any of these problems please help !
My Iphone 4S stopped recognizing my Sim card - the Sim card still works in my friends Iphone - what can I do
On the review part, why does it says I need a credit card to use my apple id when did already did that no credit card part?