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Hi, I bought an iPhone 4S at the end of May time and it was taken back due to dead pixels once, then the newer one had the same issue so was returned again. The third one which I had replaced last Thursday has a different problem. All is well with the phone is what I initially thought (no dead pixels at least...) I recorded a video earlier on and played it back and noticed it has a very loud hissing/static type sound to it. Even over the voices or any type of noise. I am not sure why this is happening, I removed the case and it still happened. I read online that people have used an app called Qik so I downloaded that and tried it - the same noise occurs. Is this normal for a 4S? Or should I take it back a third time? Thanks in advance.
I'm thinking this is impossible, but I thought I'd post and see if I could get an answer. I am running short on data and have unlimited texts and therefore I turned iMessage off because I don't have access to WiFi anywhere. But I found out that it's the only way that I can contact some friends that are out of the country. Is there a way that I can enable iMessage only for those people and leave it disabled for everyone else? I've looked through the forums and searched for the answer, but I can't even find someone who has the same problem as me. Any help would be appreciated.
HelloMy son has typed in my passcode wrong on my iPhone 5 and it says 'iPhone disabled please connect to iTunes'I had rung O2, and they said that the only thing they can do is do a restore on the phone but then everything will be deletedI'm not bothered about the apps getting deleted, it's the photos and videos I am most worried about because they are of my 4 month old daughter since birth and these are the only photos that I have of her. I have only sent around 20 photos to family and friends so if I lose all these photos on my phone then I will only have 20. There are over 2000 pictures of her on my phone so I really really need to get them back I don't have iTunes, I have never downloaded it or anything. I have always taken my pictures off just by plugging my phone into the computer, going to My Computer and copy and pasting them like that but I have not done this in 2 months and there are so many photos and videos that will be lost.I downloaded iTunes, logged in using my email and password but every time I connect my phone it keeps saying for me to put my password in on the phone but the numbers aren't on the phone screen.Is there any way I can get my photos back?Can Apple get them back for me?Please help
My camera was working fine and taking great pictures then one day it just stopped focusing and the pictures are blurry. If I switch it to the front camera it works well and looks like it should but when I turn it back it goes back to being out of focus and I can't figure out how to fix it? Any suggestions or do I need to take it to Apple? Thanks,Laurie
Took several pics last night and before the pics could make it to the photo stream, the phone got run over.are they saved on the sim? How can I get them off?
Why does my iPhone volume ringer icon come on by itself, the volume gets turned down on its own then the icon stays on and blocks my view. It also will at any time make any screen switch to large pictures that I can only see a small portion of screen at a time. I have tried too tap screen to make it go back to normal and nothing happens. I then try to turn it off. After several tries I am successful Its hard slide power off button because only a small section is showing. What is happening? How do I fix this?
This whole problem started when I first got my Iphone 5 around christmas time of last year. And i did the normal activation of my new Iphone and syncing my old iphone 4 with this new phone. I synced everything and it was all good, but i started to get these random text from people in my message log. I soon found out that i was recieving every text that was sent to my sister. And if i replied to someone who was texting my sister it would show up like she texted them, not me on a seperate number. Also when i text my sister she would get the text but immidiatly after i sent her it, i would also get a text from myself saying what i sent her. I will literally get a text message from my own number to myself, (Weird ****). So its like my sisters text messaging is fused with mine. Its only messages though, no images or anything else. In the beginging i didnt care about this becasue she wasnt recieving my text i was only getting hers. But now just today she tells me she is getting my text too. And thats a problem! This problem lasted all the way up to about 2 months ago and then i stopped getting her messages. But i gave one of my friends my old iphone 4 and once they activated it for there own use it started to happen again. They use a seperate plan then i do and there number on the phone is different. Before i gave them the phone i wiped everything off of it. i took off the contacts, messages, everything. They use a different apple account and icloud account now on the phone. So idk why it started up again i need help. Here is some background. My whole family shares the same apple account with everything. We have seperate phones, numbers and data for the most part. But with dealing with Icloud and itunes anything like that, we use the same account. My sister uses a Iphone 4s btw. With my old Iphone 4 i had no probelms with this, everything was normal. But once i switched to the new iphone 5 this problem has occured. Idk what this is about, i havent heard anyone else with this problem, but i need help! btw my other family members on their phones do not have this problem. So i think it has to do something with the icloud but im not sure! This is a serious problem and i need help! Goodluck!
So I got my iPhone 5 around Christmas time, and I feel as though I need to start fresh. I want everything to be as good as new. I am absolutely getting frusturated with iCloud right about now. I already put all my pictures on my computer (not connected to iCloud), and my contacts are in a vCard folder on my desktop. I don't have music on my iPhone, and my apps I'd like to keep. How do I back up my iPhone to ONLY my computer... When I tried deleting my iCloud account, it deleted everything (including the contacts that I backed up to ONLY my computer). Long story short... I hate iCloudI want my phone good as newI want my appsI want my contactsI want my text messages if possible.I don't mind resigning into all my email accounts and app accounts. When I do have my iPhone good as new as when I got it, then I will later on ask a question on how iCloud specifically works... with such a tight schedule like mine, it is hard to go to the genius bar and ask all of these questions... Anything helps... Thank you.
Hi all, Haven't been able to find anything on this. I have an iPhone 4s which I had been using to iMessage over wifi with my friends while I'm in China (took out my Verizon sim card). I got an international (China Mobile) SIM card today after unlocking w/ verizon, etc. But now my old number is not "registered" with iMessage (I checked this in messages on my macbook) and changing my number in my phone isn't helping. Is there a way that I can readd my US number so that when people iMessage my US phone number it goes to my iPhone which is now a different, international number? My Apple ID still has my old number registered in it, but the Messages settings in my phone show the new international number without a means to add my old number. I'd rather use my US number over my Chinese phone number if theres a way that I can set it back to that number. Any help would be greatly appreciated!
Im in a group chat with 20 people on iMessage and its really annoying. Is there anyway to get out?
I was just playing on my phone and it died on me.. There are alot of pages how to fix it... but its all saying something but not how to exactly. The whole official page from apple didnt do anything for me.. So do people have any other ideas..? thanx!
Hello, and thank you for reading. I have an iPhone 4s, and my primary email account is Gmail. I can receive emails, but I can't send them. When I try to click on the little pen icon to write an email, the app crashes/quits and I'm sent back to the homescreen. I saw that most people who can't send email receive an error message, but I've never received an error message, the app just stops. I checked in the Settings, and every thing seems to be in order (I'm not extremely tech savvy, so I could be wrong). I started to experience this problem maybe a week ago. Also, my Messages app can be a little sketchy sometimes too. When I'm connected to Wifi and trying to send an iMessage, the message won't send and there will be a little red exclamation point next to the message. My Messages app works sometimes, but do you all think that the problems are linked somehow? Any help is GREATLY appreciated. I'm out of the office a lot, and it's an inconvinecne that I can't send emails while I'm on the road. I mean, that's why we buy an iPhone, right? Hope everyone is having a splendid day and thanks again for reading,Ashley
Hello everyone, I've recently got my WIFI slider greyed out. I was on a lower version than 6.1.3 before I got this issue, now after trying several resets and network resets and other stuff such as using the hair-dryer trick and freezer trick it didn't work. Now as I've seen in a tutorial on Apple it says you must go to Settings --> About --> Resets and then reset the network settings, but after doing that my Wifi-Adress stays with some numbers instead of N/A which other people gets, I still have a WIFI-Adress in it no matter if I reset my whole Iphone or not. Airpot has always been off, when I'm in the menu of setting Iphone up, it most likely skips the Find wifi part where you connects to your WIFI. The Iphone it self has not even a scratch, I've not really dropped it before or anything, I've had it for some time now but not really got it damaged. So people, any ideas? It's running on IOS 6 6.1.3 now.
it is just recently when i noticed that my iPhone 4S doest play so nice with muti touch especially to pinch to zoom on either pictures, ibooks, and webpages,,, when I do multitouch,, the screen just go wild and the images shakes, and worst, the screen doest respond totally in multitouch,, i have no problem in one finger navigations like tap to zoom etc,, it is just the multitouch while in charge.... I have no problem when the phone is not charging it runs smoothly... what could be the problem?? also I notices that after i juiced up the battery a while (after 45mins) the problem on the multitouch seems to disappear, but when you reconnect it again it persist... is there anyone experienced the same? and what would be the solution... apple refuses to accept my complaint because when i brought it to apple store it behaves normally even while in charge,, im using the supplied charger...
I was planning on buying a 32GB unlocked iPhone 5 with the T-Mobile Nano Sim. I was going to activate the Sim with T-Mobile's prepaid $30 unltd text/data with 100 minutes plan. I've read some stories online where people were only able to use the Sim with T-Mobile's post-paid plans. Will the Sim that comes included work with prepaid and post-paid plans? Also, assuming that it does work with prepaid, what steps would I need to go through to activate the iPhone? Assuming that it doesn't, would cutting down a prepaid Micro Sim from T-Mobile to Nano Sim size work normally? Thank you in advance!
Hello, I just replaced my 4S's display, and after reassembly the iPhone powered on as normal, but - there is no sound, mic or vibration what so ever. It doesn't detect a headphone jack either. The mute button and volume buttons work just fine, volume control shows up but there is no vibrate or sound at all. So this basically makes it useless as a phone ... Anyone know what could be causing the issue? I tightened the screws, tried reconnecting the cables and the speakers. Hoping this is not an issue with the audio IC. Definately not software related, tried full DFU restore, tried cleaning the dock connector and jack, the iPhone is NOT stuck in dock connector mode. TL;DR: No sound from any speaker, no vibrate what so ever, no mic, doesn't detect headphone jack. Anyone know what's wrong? Could it be a damaged Audio IC (don't really see how this can happen)? Broken flex cable?
Okay so i had problems with my iPhone earlier. It would power off randomly when I was or wasnt using it. And i also charged it when I had 30% but on the top right corner for the battery icon, where its suppose to show ' charging ' it showed Fully charged. and after it died, I plugged it back in with it saying its charging. The symbol with a low red battery with a charging sign. It stayed on that symbol for more than 12 hours and never turned on to the lock screen. And if i take it out of charge, it completely shuts off.But when i plug it back in , it has the apple symbol from when you turn it back on after you powered it off. It did that symbol repeatedly. Please help. The problem: Won't charge or turn on to lock screen Is there anyway I can do it besides taking it to Apple? Thanks (: I don't think I backed up anything, but I maybe did and I have lots of things on my phone. So is there any other solutions that I can use besides restoring it?
Today I had my iPhone 5 replaced at an apple store and when I attempted to restore it after leaving it started asking for the password to my old apple id address even though I changed the email address months ago. Is there anything I can do? I really don't want to lose my 100's of pictures. Please and thank you. I'm stressed out about this.
From what I seen threw youtube, a lot of people have been using the iPhone 5 for the iOS 7. I'm wondering if it's compatible with the iPhone 4s.
my iphone 5's camera is taking blurry pictures. it is clear for 1 second when the camera app is opene and then goes blurry. it also takes clear pictures when the object is right in front of the camera, but anything further than a few feet is blurry. please help.
I got an Iphone 5 and would like to transfer my text threads to the new phone before deleting everything on the old one. Is this possible. All other data, pictures, etc have been saved and transferred but I haven't found how to transfer text message threads. Thanks!
My power button on my phone stopped working so before I went to the apple store today I backed up my phone to the computer (itunes) instead of icloud. Now I have my new phone plugged in and I hit restore from computer. It restored all of my texts, pictures, contacts, voicemails etc. Most of my apps restored except for like 10 recent ones which were all PAID for apps. Then a message popped up saying not enough icloud storage to finish restoring. I'm not even using icloud so what is the problem?? I also checked all my apps on itunes, none of the apps that dissapeared are on there either
I recently got the iPhone 5 from Tmobile. It's my first iPhone and I've been enjoying the features very much. The only problem I've noticed, and it's rather annoying, is a 4-5 second speech delay. I called Tmobile and had them send me a new one, hoping this was simply a defect of the particular phone. But I've just set up my new iPhone and it has the same problem. I've spoken to numerous people on Verizon, Tmobile, Sprint, AT&T, and landlines and have experienced this problem with each conversation. I have done this is different areas of my home as well as different areas around town with the same results.I've had many of them repeat words or phrases after I've finished speaking and the delay is always 4 or 5 seconds. Because of this, conversation is difficult. There is a lot of speaking at the same time due to this delay and I find it very frustrating. Before I call Tmobile about this phone, I wanted to ask if anyone else has experienced this issue. Is it a tmobile problem or an iPhone problem.
I have people complaininmg that when phoning me on the iPhone 5 it rings twice then goes silent as if forwarding the call or something then starts ringing again but differently to the innitial 2 rings? Tried network, but other phones ring correct
Hello, my wife's iPhone 4S seems to be losing its mind. It will show 60% battery then less than an hour later its down to 1%. Now, ordinarily I would say this is just a battery incapable of holding a charge, but it seems like this might be something else. When we plug the phone in, it almost instantly will jump to 20-30% charged. We've tried doing a full wipe/restore through iTunes, but that resulted in no changes. I'd take it to the Apple Store and ask for a battery repair (really, just a swap for a different refurb I assume) and pay the $80. However, looking online it sounds like Apple wont do this for any phones showing signs of damage. This makes sense, since they dont want people just swapping out busted phones for pristine refurbs. Well, the wife's phone has a single hairline crack in the front glass. It happened shortly after purchase and has never impacted performance. We didnt have the foresight to purchase accidental damage protection coverage... Its a small crack and my wife didnt want to hassle with trying to send it in for repair. Sure wish we had now... Not sure what to do at this point. Suggestions? Thanks Eric
Okay, so today I leant over to pick up my ruler which I'd dropped and my iPhone slipped out of my pocket. Ironically, I'd put it in the inside pocket so it wouldn't slip out, and I've had it for 6 months and have been very careful with it until today. Needless to say I am absolutely gutted about this, and am hoping to replace the back of it. Looking online, some people claim that if I took it to an Apple store, they would either replace it for free or I would have to pay £29, however I'm not sure whether Apple have changed their policy about free first time repairs since the release of the iPhone 5/4S. I'm willing to pay because it was my own fault, but I wanted to know how much it would be before waltzing into an Apple store. One other thing, would I have to tell my Mum? Because she recently told off my younger sister for smashing the screen of her iPod and used me as an example of being careful, and I know she'd be devastated by this too. (Not to mention how much she'd freak out about it!) I don't want to replace the back myself with cheaper parts from eBay because I know it'll damage my warranty if I do (I'm not sure whether smashing the screen comes under the warranty, I don't think it will.).
Hello.I need add some cities in standart world clock app, but it can not found Novouralsk(Новоуральск),Zelenogorsk(Зеленогорск),Kovrov(Ковров),Seversk(Северск ) and e.t.c.I need it real, beacause I need communication with people from this City and other. My time zone - Moscow.ipad 2 and iphone 5
I just got the iPhone 5. I was looking forward to taking pictures with it but now the camera won't open all the way. After I tap the icon it just opens to either closed shutters or blank black space. I can't access options or switch the camera's viewpoint. What is the matter? I have barely used the camera; this is a brand new iPhone.
Hi all i had my new iphone 5 stolen back in Febuary, i only bought the phone in december and was gutted when it was stolen, it was stolen of my kitchen table as i had a group of people round that night and am ashamed to say i got very drunk and the last thing i can remember is the phone being nearyly flat and i fell asleep on settee when i woke the next day 3 of the group had left and my phone was gone, i have find my iphone on it and set up to erase iphone when it signs up to wifi or 3g, as of yet there is nothing it still offline, is there any way i can locate it as i thought it had GPS
I lost all my pictures from Africa on my phone. It was the first time I plugged my iPhone into my laptop and iTunes was there. I did hit set up new phone but it said your phone has been restored for some reason. Lost all my contacts and photos as I didn't realize set up new phone meant it would do that. I thought it was just setting it up as a new file or whatever since it was new. Didn't know about iCloud at the time so no it wasn't turned on. Is there any way to get them back? Please help The guy at apple store said to go do this and then if its on there from the date I lost them (6/2/2013 4pm) then the pictures should be there still. I just dont know how to see them or find out if they are still somewhere saved. They are not in my pictures folder or recycle bin.
Okay so i hate ios version 6.1.3 want to downgrade but you people over at Apple should realize that its our phone/device lets us do what we want to it! We gave you OUR money to get OUR own apple device. In my case i have the IPhone 4 GSM and im thinking about switching to android because you have to put resrictions on us! Your not our parents let us do what we want to! Anyways google is going to have a new customer probably. I used to love apple. But im going to maybe switch
i lose my iphone it is stolen, and i didnt turn on find my iphone , i want to delet every thing in the database on the iPhone (pictures ,vedios,....) what should i do ? please help me
My iPhone 4S has taken to turning off with as much as 30% power left. When I plug it in again and it comes back up, it will indicate the same power percentage. I have made it a habit of draining the battery at least once a month and then fully charging it (probably that happens more than once a month), so I feel like I've been properly maintaining the battery. I got this when the 4S came out, so it's as old as the 4S model is. Oddly, if I'm on the phone this does not happen. It will run down to 1%. Maybe that's coincedence, maybe not. It's quite irritating - isn't this supposed to be the software/hardware that "just works"? - when you're doing something important and this happens. Today two armadillos appeared in our back yard and I was shooting some video of them. I got a low battery warning - I'm not sure if it was the 10% or 20% warning - but then right after clearing it, the phone shut down. I had some good video, but instead of using the remaining power to save the video, the video was just lost. I had never seen armadillos up close like that and was wanting that video to show my son and some other people, but now due to this problem that video is gone. Thanks a lot, Apple!
My iPhone 4S shuts down while taking pictures and video when power is lower than 40%, says there is no battery left. When phone is plugged in it turns on and shows what % is left, yesterday it happened and it came back on at 41%.
I just got the phone and when I place a call, the people can hear me, but I can barely hear them and I have the volume on high
Depending on what Operating system your computer runs you should follow on of the articles below to troubleshoot the issue with your phone not being recognised in itunes. Windows:http://support.apple.com/kb/TS1538 Mac:http://support.apple.com/kb/ts1591 Make sure you follow all steps in the article based on your computers operating system. If all issues remains then you should try a back up to icloud. Go to settings>icloud and sign in with your apple id then follow the article below and it will show you how to back up to icloud and what can be backed up: http://support.apple.com/kb/ht4859 Keep in mind you must be running iOS 5 or above to have the icloud feature.
HI people, i have the following problem, i bought the iPhone 5 white 32 gb , 4 monts ago, the problem started this week, my touch screen dont respond somethimes, but everything else works, like the home button, volume keys, etc. the solution is lock and unlock to get it working again, but in question of minutes starts failing, i did a restore 3 times and a DFU restore just in case, im really worried because i live in argentina,i went to North America for the winter,and i cant go back to EE.UU to get a replacement, please help , for what i think its not a hardware problem, because it works really well, when it works,but i dont know.
I deleted all pictures, videos, most applications and am down to about 600 mb, I have 12 gb of corrupted files that I can't find to delete. I did a reset and the erase all files thing and reinstalled from my computer back up, but it didn't fix anything. Please help!
I am pretty frustrated i bought a Iphone 4 from a friend for $50.00 USD. I'm very unhappy to say i wish i would of spent that $50.00 USD on a Htc or Galaxy i would like to have a disscussion or for apple to see that all apple devices should have speak to text or talk to text ( Microphone on imessage or the default green message app ) so that people can be hands free when they are texting . I would like to see an update in there new formal update coming up 6.1.4 to have that in it then i will change my mind on apple and there iphones i love my iphone and its nice to have but id love to see that in your future Updates .(6.1.4) Please and Thank you ! Anyone agree or disagree please post a comment .
HELP! My old iphone has allll of my pictures from overseas and I obviously can't unlock it if there isn't a front screen on it!
Hello! So i have recently disconnected my att phone service and for a few weeks i have still been able to text and communicate using wifi which allowed me to use my old number. Today i was told about a phone service by the name of h2o which is ran through att but i was unsatisfied with not being able to use normal iphone functions so i replaced the new h2o sim card with my previous one. Upon doing so i was directed that iMessage was "waiting for activation" and no longer gave me the option to use my previous number like i had been doing before. All i want is to be able to communicate with people using my number like i was before, and i would like to know if there was a connection problem when i switched services or is this just no longer avaliable to me! Thank you!
Hey guys. Not sure if anyone else is having this issue but firstly. The battery life *****. And really *****. I let phone completely drain at least twice a month. Then fully charge it. Not a huge user but data I know eats it. We are talking literally within two hours of not using it and it will be down to 59%. Didn't expect this off a phone like this. iPhone 4S beats it hands down. Considering going back to it tbh. Speaker issues are terrible. Tried the music on full pause. Then exit. Then test but still nothing. Rang apple they say its not a fault but why would other people be reporting it. iPad 4 users. Do you have issues with battery life too? And very slow charge and very quick drain. This is a joke. Nearly a Grands worth of kit and you feel like your using a Nokia 3310. #annoyed!
Just bought a brand new iPhone 5 from Rogers (Canada) in December. For the month that I've had it I've had MAJOR problems with this device. I've had no major problems with my iPhone 3G and iPhone 4S, by the way.- Incoming calls get randomly dropped. No "busy signal", the line simply drops dead for whoever tries to call me. It doesn't even alert me that someone tried to call me. I'll only find out later if that person attempts to call again. But what if it's an important call and the person doesn't try calling again? Then I'm screwed. I've tested this by calling my iPhone 5 from another cellphone by holding each phone in one hand. Out of 20 calls, at least 4-5 calls are dropped- Touch screen irresponsive- Very weak signal (on my 3G and 4S the signal bar is usually completely full or one bar from full, on my iPhone 5 it's almost always only half full or less), the signal drops randomly outside (especially when I'm driving, the signal will just poof)I've already exchanged the phone TWICE. First time they exchanged it without question. Second time they told me it could be a carrier issue then told me to reset, restore, etc etc, then gave me a new one again. I'm on my third one, none of these problems are fixed.What are the chances I got 3 defective phones in a row? Seriously what is going on here? I've installed pretty much nothing on this phone except Facebook, Twitter, and Skype. Yes I've resetted and restore like N times, and I'm on latest firmware. What should I do? I don't even know if it's a Rogers problem or I've just had the worst luck in the world with 3 defective phones in a row, because none of the customer service people are able to tell me exactly what in the world is going on.
HIDoes anyone know if a back is performed while updating the latest version of itunes ? I wanted to download pictures from phone to laptop and connected the devices together and it said i needed to upgrade to latest software... now its in recovery mode... would the back up happen without me knowing ? i dont want to loose 750 precious photos ..... anyone know any info ?
Hi there- my phone will dial numbers but not connect, also people can ring me but when I answer the line is totally silent. Can anyone help?
I have a brand new iPhone 5 and have been able to send text messages with pictures until yesterday. Now, it attempts to send and gets almost done and the red exclamation point appears and it gives an error message "not delivered." I have reset the phone, I have my settings all correct (nothing has changed since yesterday when they were sending correctly.) I also cannot recieve text messages that contain pictures. Help!
I downloaded the ios6 noe my phone says connect to itunes when i do the phone is not reconized and the only option is to restore to factory setting s but i will lose all my pictures PLEASE HELP
I (somehow) managed to scratch my iPhone's saphire crystal lens. I want to know if I can get a free replacement under Apple's 1 year warranty, and if not how can I go about fixing this. It doesn't affect the camera's focus, but it does leave an annoying little line in all of my pictures I take with it. I fear that it might lead to bigger troubles if I don't get this fixed eventually. What can I do about this?
To begin with my phone was underwater about 65'. Miraculously from what I can tell the only thing broken is the screen, which is entirely black, and the phone seems to be in recovery mode. I've tried every program I can find online to bypass recovery mode for both windows and Mac but no luck. I don't care about the phone I just want my honeymoon pictures off of it. Any suggestions at all would be appreciated .Thanks