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I have an iPhone 5 still within the 1 year warranty. It has a small crack on the top right of the phone, which doesn't have any effect on the screen or touch capabilities. However, the phone also has a faulty camera and lock button. What I am wondering is, does the fact that the screen is cracked affect the ability to get a warranty replacement for the other two problems? Thanks!
When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
My iphone 4s no longer allows me to connect to any wifi connections. The option is greyed out and wont let me do anything to it. I have tried restarting and resetting the network connections and all settings but this has not worked. The wifi came back briefly randomly at one or two points but could not find any wifi networks. I have read on the internet it is probably a hardware problem so I will be taking it back to apple next week. Just wondered if anyone had any further ideas about the problems?
Is anyone having problems with iPhone Bluetooth to BMW s since iOS 6.1?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, iPad, or iPod Touch 2. iPhone Support 3. iPod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
I have the iPhone 4. iMessage was fine after the iOS 6.1.3 to begin with, but these last 3 days I haven't even been able to send one. My phone doesn't even recognise when someone has iMessage either. Have tried turning iMessage on and off, tried restarting the phone, have even restored it back to before the problems I have been having
My iPhone 5 recently started having problems with the ringer. The ringer will be turned all the way up, the mute button is NOT being used and the phone will not ring for calls or alert for texts. It is not always happening, but more so than not. I have tried rebooting the phone, the OIS is up to date and I do not have the "Do Not Disturb" set. I can be in the same spot with LTE and full signal have a call/text that is missed then receive a call/text and it rings. Does not seem to matter if the call is coming from a land line, same Verizon carrier cell or different carrier cell there is no noticable reason. Any ideas???
I bought an iphone 5 in November 2012, after 3 months my sleep-wake buttom ( power button ) did not work. I am still using my phone and my button is not woking? any solutions for that?
There must be something wrong with my account, because when my family and I try to download songs, apps, or updates, it at first prompts that it's installing, but then changes back into the button you press to download it (it cancels). Something I need to reset/change?
Please help- its my understanding that iphone stores where you have been (location history). When I was searching the Internet to see if I could access this info, I found Pete wardens iphone tracker download (I think it came out in April 2011), but then I read that apple fixed this problem of storing this info on your computer too, by releasing a software update shortly after. Is that correct? If I backup my iphone to computer will it have a file on there that stores the history of where I and my iphone have been? Or is this no longer the case? I desperately need a log with time stamps, I need to prove where I have been in the last week (marriage problems). If iphone only keeps this info on the phone now, can I access it somehow?Thanks for your help-Alisha
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
Hi, I have an iPhone 5. Sometimes I use the MobileVOIP app for Voip calls. After the 6.1.4 update the application does not send the audio to the speaker (both call speaker and external speaker). It seems that the application recognize the earphones also without plugging them or it is not able to reach the internal speaker. The application works good with earphones. Also trying with Skype, they don't work. Since the update focused on audio-problems, are there settings to solve this problem? Do any of you have the same problem? Thank You Roberto
Okay heres the deal, I got a new iPhone two days ago and yesterday it was causing problems so when I called to get it fixed they made me back it up to my iCloud but they made me set it up as a new phone. Now I am wondering if I can somehow access that information and restore my phone without having to reset it again.
I have an iPhone 5 16GB for AT&T and I've had problems with the phone's home button (not recognizing my click) and issues with wifi connections on multiple networks. The phone is obviously still under warranty, but I have a dilemma. The iPhone has a small crack in the upper right hand corner of the phone. This happened a few months ago, it doesn't come close to the screen or anything, but I'm wondering if Apple will refuse to swap my phone because of this. Does anyone have any experience with this?
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
I went to an Apple store with my 3gs as i have a few problems the girl restored my phone back to factory settings. When i came home i conected my phone to itunes it says only compatible sim cards from a supported carrier may be used to activate iphone. please insert the sim card that came with your iphone or visit a supported carriers store to receive a replacement sim card. my sim card is inserted so has the girl that works at the apple store broke my phone. can someone please help as i live quite a bit away from an apple store. Ashley
hi i am experiencing problems with my volume buttons on my iphone 5 .The volume is stuck on full so usable but not ideal .Also the on / of button has become unresposive & works only randomely .The phone is only 7 months old & in mint condition not been dropped just started happening last nightb . Any ideas on a solve ?
Hi! Just last night and this morning my iPhone has been having problems. I asked my sister to call me, (as a test.) but her phone played (no ringing) "the person you have called is not receiving calls right now." I can not send text message either. We both have iPhone 4s's. thankyou!
In the past few nights, my phone would charge if I had the cord in exactly the right place, but as soon as I touched it in the slightest, it would stopped charging. It did one of those charge, no charge things where it recognizes it for a second, vibrates to tell you it's charging and then stop and then start over again (lots of vibrates). Every once in a while I would get a "Charging is not supported by this accessory" notifications even though I'm using my factory-produced cord and adaptor. Then last night it stopped recognizing USB cords altogether. I tried two different cords, two different adaptors, three different outlets, and plugging it into my laptop. Nothing. Does anyone have any suggestions or have encountered similar problems? I would really like to be able to charge my phone before it dies. Thanks. Jason
Before I purchased my iPhone 5 on 12/31 I read a lot of reviews saying how updating the version of iOS from the original one that comes with the iPhone 5 has a bad effect on battery life. Because of the countless reviews featuring this complaint, I have never updatd my software from iOS 6.0.1 since I got my phone over 4 months ago in fear of experiencing future battery life problems. 6.1.4 came out a week or so ago and I'm wondering if the battery life issue has been addressed by now. If I choose to update, will my iPhone eat up battery life faster? I am very meticulous with closing apps and being able to go over 24 hours without having to charge my iPhone. Please advise. Thanks!
My iPhone, purchased in Hong Kong, suffered water damage in Canada and the personnel at the Apple store was unable to provide me with a replacement phone. Their reason is that HK model is different from the North American versions that they carry, hence replacement would need to take place in Hong Kong Apple stores. I am wondering if it came across anyone's situation where they were able to get a replacement iPhone 5 in Canada, even though it is not the North American version. Alternative solutions are also welcomed. Thanks!
This has been going on for a while now. It did have some sort of hot and cold phase. E.g. one day the speaker for Siri works then the next it doesn't. But now it doesn't work completely. It's been really bugging me. I've been hearing a lot of rumours that the iPhone 5 has had loads of technical problems. Such as, delivered broken and certain other things that do not work. Knowing if this is true, I do not know. However, the iPhone still works when I am on the phone to people. People have suggested to me to restore my phone to factory settings. I have backed it up onto my PC, then did a full restore, then restored my backup. Still, did not work. If anyone has any suggestions on what I should do, please could you let me know. Thank you, Sean.
I have Iphone 5 and try to sync it with my computer (Windows 7 Max.). I have already installed ITunes and verified my computer in AppStore. But anyway I have problems with syncing applications. For example, I've downloaded Translator and tried to install it to Iphone. I've clicked "Sync" in window "Programs", but it goes only up to the third step from four and fails. In window rights it is shown, that this program is already installed, but when I turn off my Iphone from computer, I check and can see, that programs were not installed.My computer is also already verified, so that I can connect it with Iphone. In common settings on Iphone I have already turned on restrictions so that I can install applications. Could you tell me what should I do? I hope that someone had the same problem.
I am tired of my iPhone 4S already after suffering through issues upon issues with the device. My screen is having issues now where at a moment's chance it goes dim. I have to reset the device to get the brightness back to normal. I've tried restoring without any luck of this resolving. Another gripe I have is that I'm continuing to have issues with apps like Mail, Safari, and other Apple installed apps just continuously force closing. I've been sending emails back and forth on my iPhone only to have Mail force close and I lose everything in my message. The phone acts sluggish and performs worse than previous 4S devices I've owned. I've had issues upon issues across multiple iPhone 4S devices. The device I have currently is my 5th iPhone 4S and even tho its less than a few months old after it was sent to me after multiple filler iPhones of refurb models from the store, I continue to experience issues that make me use my iPhone less and less as it becomes more unreliable with the crashes and multiple restores. My closest store is not within close distance so that's made owning an iPhone with issues difficult as not every thread on the communities forum touch on half the problems I continue to have. Thankfully at least Siri knows where I'm located compared to my other devices where she always thought I was in Pittsburgh where I picked the phone up at my nearest store over an hour and a half away. Now everything just seems to be more of a deficiency with iOS and the hardware than anything. Obviously there must be something wrong with the latest stocks of 4S devices if my issues are continuing. When I restore I'm always setting up as a new device. I'm never downloading or redownloading anything from my Mac or PC. Everything is just redownloading apps from iCloud within the App Store and having a ton of missing photos in my photo stream. I just don't understand what is wrong with my iPhone. I never experienced these kind of issues with my iPhone 3GS so its hard to swallow how terrible the 4S has performed with every single device I keep getting. I'm at a loss on what I can do. Does anyone have any tips I should try that Apple hasn't provided me with to fix or at least band-aid the issue long enough till I can upgrade with my carrier?
My phone volume is very low only for calls. I use the Voxer walkie talkie app and the ear piece volume is loud, but as soon as I make a call or listen to a voice mail, the volume is near mute as max volume. Any solutions?!
hello i have any problem after upgrade to 6.1.41.my battery every 5-6 min going to down2.my iphone does not connectet to any wifi (in version 6.1.3 not have this problem)...plz release new version to solve this problems because you know i dont downgrade to 6.1.3!!!
My iphone is now cant not work. I think that have a hardware problems
Just yesterday I plugged in my headphones to listen to music, and music was only playing out of one side, and very vaguely out of the other side. I thought it was my set of headphones so I tried multiple sets of different headphones, with the same problem. Is there any way I can fix this? Or do I need to go to a best buy and try and get my phone repaired? Thanks
Hi Everybody!I got a factory unlocked (originally was Vodafon locked) iPhone 4s with firmware 6.1.3.When I insert my sim (Hungarian Telenor) when only EDGE is on it founds the signal and seems like everything is working.After a few hours or sometimes even a day passes by a phone stays on full signal with Carrier logo and Edge on, but my friends reporting that they cant call me(like im offline) and i cant make calls either.The interresting stuff is that the Edge connection is fully working during that im offline for my friends via Calls and i can send and recieve imessages and viber messages.When i switch 3g on it disconnects from service drops the EDGE and never finds the way back and stays 'searching' or 'no service' at all.. I thought that its my Carrier's fault so i went to spoke with them and tried 5different micro Sims( cause i wrote that 4s-s are sensitive to SIM card types).. this thing not worked either, Then i tried the phone with a T-mobile SIM card.. it does the same..connects to the services,but with 3g switched on not finding service..so totally like with my sim. Here Comes the bumm... i Tried the phone with vodafone sim and everything works.. simple connectivity to 3g with full internet usage,can make and recieve calls...I spoked with all of the Carriers and also Apple and no body can give me nothing..the phone is off varranty so changed to a new one isnt an option..Anybody? Something? im beginning to give up .. please help if you can..Thanks!! ps.:i restored over 20times,reset network settings,switch off and on automatic setting time.. every little possible things that people wrote on forums before..
1. Starting on April 24th my iMessage option stopped working. When I would send a text to another iphone user they wouldn't receive the text. I turned that option off and sent test text messages - they went through. Turned iMessage back on - and nothing was received. Does anyone know why that would be happening? It is rather frustrating when a needed function does not work. 2. Also, I can not receive picstures over text anymore. I can receive them when I open my messenger program on my laptop, but nothing over text. Does anyone know what is going on with these issues?!
I bought at iPhone 5 in November, and I have never had any problems. Recently I noticed what appears to be dirt or fungus spots underneath the glass protecting the lens. What should I do about this, and are Apple likely to replace the handset in store?
I have an Iphone 5... I cannot make calls or receive calls. I reset network settings and I have reset the SIMS card and I am still having the same problem. My husband is on the same cell service as I am and he is not having any problems. When I try to make a call - it goes directly to call ended - when people try to call me it goes directly to my voice mail. on the left hand side at the top all it says is seraching - my wifi is connected... i also keep getting NO Service.. Can anyone help? Thanks
I got my iphone 4s a little less than two weeks ago and I am getting 4 hours of use and 4 hours of standby before my battery is almost dead. It also gets hot while charging or sometime while just texting people. I took the phone to my local sprint store and they tested the battery and said it was fine. I really don't see what else I can do. I turned siri off. I don't have many apps at all. I even exit them all out constantly every few minutes. I've tried everything anyone has said to try and help it but no luck. I don't even get service in my house so I'm rarely ever on the phone (maybe a combined total of 1 hour since I have had the phone) and the only texts I send are to people that have imessage because those can be sent with wifi. I really don't want to have to send my phone to apple and wait. But because the test showed nothing, sprint will not give me a new phone. What can I do?
My Iphone kept rebooting and I decided to restore it. So while in the "Restoring Iphone Software" part the bar just stops loading (I waited for an hour but it was still in the same place) I tried it on other computers still stopped in the same place. Any solutions?
Well I tried turning off the Bluetooth, turning off WIFI, turning off location services, and all Push activity. After all of this my battery lasts about 8 hours. I guess I could keep the phone powered off but I think that kind of defeats the purpose of owning the phone. Any studies on the lifespan of an iPhone 4 battery? My applecare warranty runs out in a few months.
Less than two months ago, I purchased an iPhone 4S 16G, as well as a LifeProof case, which the dealer told me was superior to an Otterbox. It is touted to be waterproof, dirtproof, snow/iceproof, and shockproof. Up until today, I have been quite pleased with my case, though the screen protector does make it a bit harder to to tap the screen. Today, I had my phone in my pocket. When I bent over, it fell out and hit the ground from a height of two feet. It was completely in its case, and I had performed all the checks recommended before using the case. It fell on to carpet. When I picked it up, the case was undamaged, but the entire front of my phone was shattered. It look as though it had been hit by a bullet. The screen still worked, but it was covered with tiny shards of glass. The damage seemed focused around the ear speaker at the top of the phone. I have in the past dropped an iPod touch, sans case, face down onto tile, and the damage was about 4x less than the current damage on my phone. I immediately called Apple, who told me that the warranty did not apply to my situation (though this was not a surprise). I would have to replace my phone, refurbished for $150 or new for $200. I then called LifeProof, at which point I discovered that their warranty only covers the case. They will not refund your phone, though they offered to give me a new case. The person I spoke to told me that he used a LifeProof case, and that his screen had cracked several times while using it. He recommended going to an independent phone dealership who would repair my screen. In short, this overpriced case does almost nothing. To be fair, I have had no problems with the waterproof aspect of the case. However, it will not protect your phone from even the most minor drop that would normally not damage the phone at all. I have seen several accounts of LifeProof owners who put their phone in their pocket and pull it out cracked. This case is not worth $1, let alone $80. For emphasis, I have included some photos of what my phone looks like after the fall. Remember, this was only two feet and onto carpet while in the supposedly shock-proof case.
Hi there, I updated my i5 to 6.1.4 this afternoon & since then I've had a text from O2 saying that I've used my monthly data allowance of 1.5Gb. Also, my battery is draining before my eyes. It's going down about 1% a minute! Has anyone else had problems?
I never had problems before buying apps for my iphone 4s. I even bought some today. then I started getting a message that paypal is not compatible with itunes and I had to go to my account and put a defferent payment. I did that but I still can't buy apps or even download free apps. Has anyone else had this issue and how did you fix it?
Don´t buy a Iphone 5 It simply don´´t work stabil in the bluetooth word. I can sometimes, and sometimes not connect to me Ipad 2 and PC. turn of and on, sometime i works some time i don´t work. I am waiting and Waiting because it is so slow to connect. I am very disappointed by having buying one of the perhaps the most expensive phone om market.But I can not use it in my proffessionel work life. Other phones do not have these problems.
I Recently downloaded the above & now my battery going down 1% every minute. I have restored, closed applications & not even using phone, still going down very fast. Would like to know if anyone else is having problems?. If so Please let me know how to fix. Thanks .
I have been downloading apps and buying songs from Itunes without problems. I just started having this problem. I am trying to update free apps and download free apps. It will take me to the sign in and billing account verifcation page but then denies my information which is correct. Can someone tell me what is wrong and how to fix it?
My mom passed me her phone as she couldn't get it to restart. I got it to charge and restart in recovery mode. However, I've tried all steps on this and many other forums and it is stuck in "trying to restore". On the phone, it will blink a white screen, show the apple logo and a progress bar then quickly disappear then on the computer give me error code 9. I have tried 3 different cords, on both my MacBook Air and my iMac. Same results on both computers. She purchased a new phone as she couldn't do without, but would love to fix this phone and give to one of my children. This phone has not been jailbroken. Any help would be sooooo appreciated! Not sure what will happen if I try to take this to Apple.
Okay, so lets see if this works. So I've had my iphone 4 for about a year and a half, I've never really had issues beside the normal glitching and having calls drop here and there. Recently I've had an issue with my iphone connecting with just one individual. Yes, I know it sounds weird but keep reading. I have been able to make calls and recieve phone calls fine, however I cannot with just one single individual. They to also only have the same problem with me, however the only difference is they can hear me but I cant hear them or anything. We're able to text and send picture messages without any issues. Now sometimes when I try to call them, itll ring twice and then the line just goes dead, but thats usually them picking it up. I cannnot hear them at all. I've already done the reset on my phone and I've already contacted apple about this issue and their about as lost as I am because it doesnt make sense that this is only happening with one individual. I've also blew out the speakers and such like people have suggested. I use my head phones that came with my speaker, and ive connected and reconnected them incase my iphone thought they were plugged in. Let me give you a little bit more info. They have an android phone, we have the same carrier which is verizon and they live in another state (not sure if thats helpful). I'm completely lost because this has been going on for about 4 days now and its driving me crazy. This happened a few weeks ago, however it magically fixed its self ( im thinking it was because I had bad service). If anyone has any solutions that might help, please, please let me know.
I went to bed with iphone charge at 40%. I woke up during night to see what time it was and picked iphone up and it was dead.No life...dead as dead is going to get. I plugged it in with charger still not responding..Tried another cable and charger module....Still dead after being plugged in for 15 minutes. This phone is only 2 months old. I am an IT manager and i have deployed these to fellow workers and my entire family.This is my 3rd iphone 5.. All of mine were returned because of defects and failures., Others in my family and workforce have had problems also.I have had every iphone model ever issued and never with any of them had problems.Iphone 5 is just not good. I always drain it to below 15-20% and let charge to 100%. This time could it be a defective battery?
I was given a iPhone 4s, my sister got another phone and I had an iPhone 3Gs. She failed to tell me the audio was giving her trouble... The phone rings and my alarms go off but when I'm on apps and playing music I can't hear anything... What can I do to fix it? I've tried restoring, restarting and resetting my phone and they haven't fixed the problem... This site I saw stated that when all else fails jailbreak your phone but I'm not sure what that will do to my phone. What else can I do?
My Iphone 4 switches off automatically with 60% battery balance and doesnt start, also when i connect it to my laptop it starts back and shows the battery balance and it stay on for another few hours even without recharging. what is the reason for this. do i need to take it to the apple store to get it checked pls inform as its a costly phone and i cant just take it to any roadside person. awaiting your reply
So once I got my iphone I didn't touch it till I got a case...Anyways, I had problems with my lock button as soon as I clicked it..It wasn't easy or smooth to press down it was always hard now I have to use my teeth to press it down to turn it on...Can I get it for free??I have insurance...Should I bring that up?Or should I try to get it for free since it wasnt my issue..Plus my cable is broken and my home button is slow to respond..I didn't do anything.I was just using it.That's all!
problems with Siri on iPhone 5! I have just got my new iPhone 5 and i have seen others who can use Siri to write messages on Facebook and so on. But when i look at my keyboard ind messages, Facebook and so on, i can not find the little symbol with the microfone where i can say my message to Siri. What is wrong???
Went to apple store last week with a cracked screen on my 4S. It was out-of-warranty so they provided me with a refurb unit. Did a restore on the refurbed unit from icloud (running ios 6.1.3) and ever since then I've been having problems. The phone feels like it is overheating, the 3G only works intermittently, apps keep crashing and freezing, and the phone turns itself off at random intervals. I read online about the potential issues with exchange calendars, so I've turned off any calendars on my phone. Other than that, does anyone know how I can fix this issue? Is it hardware related, or is there something else I can do to improve performance? Thanks in advanceDan
I have iphone 4S that is UNLOCKED. I noticed after upgrading to iOS 6.1.2 and 6.1.3 the battery is draining quickly. - I searched thru the Apple forum and internet and followed troubleshooting steps to dissable any settings and applications that might increased the battery usage. Still after all the troubleshooting, my iphone has battery drain issues. - I called Apple and talked to customer support. The guy did his best effort to solve the problem but the solutions that he provided me I have already done it. I sent him a system report of my iPhone and he told me that the iphone is operating fine. I asked him if there is a way that I can downgrade the iOS 5 and he told me that it is not possible. 1. Who has the same problem and found a solution? Please provide the solution?2. Has someone been able to downgrade to iOS 5? Please provide steps? Thanks