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I am able to power down my iPhone 5, by sliding the red slider. But then about 30 seconds later, it powers back up by itself. I've already done the Sleep/Snooze button and the Home button together for 10 seconds, but to no avail. Any other suggestions?
When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
I'm planning on buying the iphone 5 because I have an upgrade available. I have never owned an iphone before, but I do have an 2gn ipod which has 8 gbs and has 2 apps and have used 5.5 of my 6.84 gbs available with songs(1175 songs). I have also have 30 photos, and have 1.5 gbs left to fill. If I do get the iphone 5 I will not put music on it, because I have my ipod. I would like to have a lot of apps though, because I like to test them out, and give reviews on them. I have a fair amount of photos in my current phone(around 400), but the camera quality is not that good, and I think because the iphone 5 have a lot more gbs than my current one that I will want to take more than I usually do(although I would probably upload them onto my computer and delete the originals off my phone). I don't have that many contacts and I have a tablet where I play my games and movies on, so that is not an issue. I know this is a bit long but I really want to make the right choice because I plan on having this phone until my next upgrade which is in 2 years. I want to know if 16gbs should be enough or if should I go with the 32gbs? OR if I should just wait for the newer version to come out, and if this is worth to buy. I would also would like to know what the perks and downsides are too. Thank you for your patience and time.
I am being billed for Itunes like 10x or more each month and I do not know why? I have only down loaded a few games for money, so pleasehelp me figure out all these charges each month. We are on a fixed income and need these charges gone. Help?
Hey i just got my iPhone 5.All my music copied over no problem. I do not have Wifi at home so i downloaded a bunch of apps/games using the Itunes store and now everytime i try and Sync/Apply it to the iphone it says up the top prepairing to sync... -> all the proceses as if its finished. Then nothing happends to the Iphone... Help
My iPhone 5 recently started having problems with the ringer. The ringer will be turned all the way up, the mute button is NOT being used and the phone will not ring for calls or alert for texts. It is not always happening, but more so than not. I have tried rebooting the phone, the OIS is up to date and I do not have the "Do Not Disturb" set. I can be in the same spot with LTE and full signal have a call/text that is missed then receive a call/text and it rings. Does not seem to matter if the call is coming from a land line, same Verizon carrier cell or different carrier cell there is no noticable reason. Any ideas???
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
I've issue with the sound of iphone 4s, last 2 days, suddenly no sound coming out of the speaker but it is ringing and speaker during calls working well But no sound for example: for the video clips, youtube, games apps, etc. I've restored the iphone but the issue not yet resolved. I hope I'll have an answer for my doubt. Thank you
Do not buy Apple product in Belgium, there is no support!!! So, here it goes: Three day ago I bought an iPhone 5, at a Mobistar shop in Belgium. 700 euros. Unfortunaly, it has a defective screen, light bleeding at the top of the screen. So I went back to the shop, to get an exchange. But no, they refused. They have to send it back to Apple for repair. It will take three weeks. But I can't stay 3 weeks without a phone. And I can't just pop the sim card into an old phone, either: it's a micro-sim, and the iPhone is the only one who uses that... Except maybe if I buy another new, top of the line phone... And I don't have the money to do that... So I call Apple, directly: "Did you buy it on our website? Sorry, nothing we can do. You have to go through the operator." So basically, I am screwed. I have to keep the defective iPhone. Thank you Apple Belgium! Thank you Mobistar!
Can anyone please help me understand what this line may be?It appears on screen when I take pictures and on the actual pictures as shown.If I zoom in a little it disappears and if I turn the camera to face me, even without zooming in, it doesn't show. Thanks for you help.
So I have this iPhone but when I play graphical games like Iron Man 3 the official games I can barely play it because it lags a lot.i checked on my other iPhone 4 and it was running smooth as butter it is the same iPhone like mine but I noticed that on this iPhone the graphics are much higher. I could see reflections and textures that were higher than the other phone . Anyone have ideas on what's going on with my phone?
so i downloaded the line messaging app and i try to download new stickers from the sticker shop and it keeps saying your purchase cannot be completed??? help
Subject line says it all. I need to have multiple playlist windows open at once.
Well I tried turning off the Bluetooth, turning off WIFI, turning off location services, and all Push activity. After all of this my battery lasts about 8 hours. I guess I could keep the phone powered off but I think that kind of defeats the purpose of owning the phone. Any studies on the lifespan of an iPhone 4 battery? My applecare warranty runs out in a few months.
A weird rectangular, transparent, shield has appeared "above" any key selected from lock code to apps that blocks any tapping on any keys or keypad.If I tap hard and fast, it might catch but then enters the number, or whatever, multiple times (cause of rapid tapping). This has happened 6 times since March, where I've had to fully restore factory setting. First time, didn't know had to manually back up apps, dir., etc., so had to re-build it all 1st time. Since, same weird transparent shield appears, then no button will "select" or function until full restore. Because after rapid tapping, hard, one might stick, after 1, 2, 3, Dozentaps, it proves something transparent is blocking (the rectangle appears as a fine point box line hovering above anything I tap). This last time, the full restore put it back, and the problem is still there.Am back on my old 4S, which I kept, as spare (amazingly) until a fix. Will prolly have to send it in on a slow boat to China, where itwas made, which is gonna be quicker than a repair job, I'm sure. Nothing like this comes up on the forum, any advice is well appreciated.Thank you kindly.
Unable to buy the jelly Line rubyThere is a message.your purchase could not be completedA temporary error has occurred please try again later (80006)Need to do?
My mom passed me her phone as she couldn't get it to restart. I got it to charge and restart in recovery mode. However, I've tried all steps on this and many other forums and it is stuck in "trying to restore". On the phone, it will blink a white screen, show the apple logo and a progress bar then quickly disappear then on the computer give me error code 9. I have tried 3 different cords, on both my MacBook Air and my iMac. Same results on both computers. She purchased a new phone as she couldn't do without, but would love to fix this phone and give to one of my children. This phone has not been jailbroken. Any help would be sooooo appreciated! Not sure what will happen if I try to take this to Apple.
Okay, so lets see if this works. So I've had my iphone 4 for about a year and a half, I've never really had issues beside the normal glitching and having calls drop here and there. Recently I've had an issue with my iphone connecting with just one individual. Yes, I know it sounds weird but keep reading. I have been able to make calls and recieve phone calls fine, however I cannot with just one single individual. They to also only have the same problem with me, however the only difference is they can hear me but I cant hear them or anything. We're able to text and send picture messages without any issues. Now sometimes when I try to call them, itll ring twice and then the line just goes dead, but thats usually them picking it up. I cannnot hear them at all. I've already done the reset on my phone and I've already contacted apple about this issue and their about as lost as I am because it doesnt make sense that this is only happening with one individual. I've also blew out the speakers and such like people have suggested. I use my head phones that came with my speaker, and ive connected and reconnected them incase my iphone thought they were plugged in. Let me give you a little bit more info. They have an android phone, we have the same carrier which is verizon and they live in another state (not sure if thats helpful). I'm completely lost because this has been going on for about 4 days now and its driving me crazy. This happened a few weeks ago, however it magically fixed its self ( im thinking it was because I had bad service). If anyone has any solutions that might help, please, please let me know.
I have noticed for the past few weeks that whenever I bump my iPhone 4S or put it down on a countertop / desk / bed or really any surface with less than the most possible care, it will vibrate and show the bell with a diagonal line through it. It isn't due to a notification. Is anyone else experiencing this problem? It seems to have been a recent onset. I run an unlocked iPhone 4S on T-mobile in an Otterbox defender case. This seems to be since the t-mobile update.
Hi I'm a student and I currently live in Toronto but soon return to Italy. I wanted to buy the new iPhone 5 unlocked and use Wind as an line. I have two questions:When I go back to Italy, I can use it, with the Italian line?Which model should I ask in the Apple Store? A1428? Regards and sorry for my english!
My Iphone 5 has been connected succesfully via bluetooth to my car for the past 5 months (Ford Fiesta). Yesterday I went to use it and it wont connect, I powered off the phone, turned bluetooth on/off still not working. I debonded all phones from the car and went to start afresh but that wont work either. When it is searching for devices it just seems to be stuck? I tried another Iphone 5 in my car and that connected no problems at all. Anyone have any ideas, it clearly must be the phone but wonder what on earth I have done.
I'm wondering what games are compatible with game center. I don't just want the recommended games for me (like the default setting is). I want an app store category dedicated to Game Center. Does this exist?
Hi. I was wondering how to backup game and app data on the iPhone 4S? I have quite a few games on my iPhone that I would like to be able to play again in case something happens to my device. I have already been on the Apple Support website where it lists what iTunes will backup. It says that it will backup application settings, data, and preferences. I was wondering if the application data that Apple is mentioning includes game progress? Thank you for your help.
I have had my Apple Tv since August of last year. My family and I have been able to connect our iPhones, iPads, etc. to the Apple Tv using "Airplay" (Mirroring). As of recently, it will not connect anymore. The Airplay icon in the most recents bar has dissappeared. I have updated my Apple Tv and still no luck. I have rebooted my router/ modem and still no luck. We use our Apple Tv for movies and shared games, kids are disappointed that it no longer works. Can someone please help me fix it. Thanks.
I have just upgraded to an iphone 5. I have the apps puchased list which i have used. But my games have been lost even though the app is there. I dont really know how to solve this can anyone help or suggest an answer ? I have spent money on some of these apps so im very dissapointed :-(
I have only had my I Phone for 4 days and rceived a message from my carrier stating I had used 50% of my 2 GB of data. I am trying to figure out where all of the data is being used ?
I have an issue where the phone worked fine - zero issues, I took a call, hung up then the screen became a line that looks like the apple logo motion blurred from the top to bottom then fades to vertical lines of blue and black. No restores resolve it. I have tried all angles of resetting it. To me it looks like the screens are woking but the os is bugging out... I can reset, reboot, restore and it goes throught the strange black and white screen (obviously the apple logo startup screen - then goes to the multicolored line screen - which is some freaked out version of the home screen.
My wife has a iPhone 4s 16 GB phone that she has had for about 16 months. It is out of warrantee now and go figure now it is having issues with the screen. On a daily basis, the screen shows strange colored lines. But they aren't straight across the screen, they seem to follow borders between different colors, like a contour line. And sometimes the entire image on the screen starts to jitter up and down. These can be temporarily fixed by pressing on the display, typically near the earpiece. I've opened it up and pressed on the display connector to make sure it is in tight, but the issue still shows up. I would think that being able to clear the issue by pressing on the display rules out any software issues, but the way the discoloration behaves is sure strange. Has anyone seen this issue before?
I can't buy what's app from credit card some problem. MSG is red line this methods is declined try another payment methods this msg
Speaker blew completely out last night in the middle of a conversation. No rings, music, games etc can e heard. Also had a sound that sounds like I'm speaking from a barrel. Tones come in that sound like call waiting. <Edited by Host>
Hello! This is my first time to enter the Apple Support Communities, and this is my first problem.Perhaps this video will explain everything: http://youtu.be/nKzWYuPNBSA I am using iPhone 4 32gb GSM Model MC610LLIt is running iOS 6.1.3 It is NOT jailbroken. It will mess up my phone, anyway. Please help me! I'm short on cash right now so I can't afford a new phone! That's all
I have an iphone 4 running ios 6.1.2. Just starting yesterday, i was unable to download and install my games and apps. I know its not a problem with my internet because the App Store dosn't show any errors!! Idk what to do. I tryed everything so yeah
Hi,I have an iPhone 5 and Macbook Pro 13" Retina. I "imessage" from both, and it worked smoothly before but now I am starting to have some problems.. First of all, on my Macbook, I can imessage people easily, but whenever I send it from my laptop, it does not sync to my phone. When i try to send a imessage from my phone, it says delivered, but the person on the other line sends back their answer in regular "text" form for EVERY one of their replies . It has been happening for a couple of days now and it is getting really annoying... Any ideas? Thanks!
You're not addressing Apple here, just iPhone users, please don't provide your personal data like serial/imei numbers Have you tried this article? http://support.apple.com/kb/ts3424
Suddenly it's gotten so that my iPhone4S (on Verizon) isn't ringing when Bluetooth is on. It does get calls on the screen and it does make sound otherwise. I turn Bluetooth off, and it always rings now.I suspect this may be particular with the Pansonic land-line headset/bluetooth connection I use. It was great when working in that my land lines would ring (with the sound of my cell ringtone no less) and I could get cell calls on any headset in the house. It used to work all the time (For several months at least and perhaps my bluetooth on this phone isn't as strong as the old 3GS?)Something to look out for if your phone stops ringing and can't otherwise be explained or fixed by resets etc.
Was charging my iphone 5 for about an hour or so after charging unplugged and went to playing games phone was at 5% so I grabbed my cable and plugged it into the wall nothing happened tried three different chords and blocks and sockets afterwards I plugged my phone into the computer and it wouldn't charge or sync with iTunes it acted as if it wasn't even plugged in so I shut the phone off and though I'd give It a break and try again later. As I got ready to go to bed I though I'd try to plug it back in and see if anything happened nothing did so I just left it I went to mess with it this morning and come to find out it was at 100% I continued to mess with it and i came to the conclusion that it only charges when turned off. I can't get the phone to reset and would love to restore with iTunes if it would sync with iTunes I don't know what I need to do but really need my problem resolved since its a hassle to have to turn off my iphone in order to get it to charge
I don't understand. Is there a question in there somewhere? Or are you just benefitting us with this arcane bit of trivia on the inner workings of the phone? Cause Apple doesn't read these forums. Except for the invisible moderator who's only apparent job is to zap you if you get out of line. We're just ordinary customers with nothing better to do to while the time away. What we may think or do is of little concern to Apple (provided we continue buying the goods).
HI everyone (I'm not an english people so i hope you will understand that i write). Today, i download a free app but in reality it's a spyware and my iphone is not the same since i download this app.I Reset many times my iphone (it's an iphone 4S) with itunes without conservation but i think it did not work. More precise, it's not a jailbreak iphone so people told me download CYLAY but only if it's a jailbreak iphone and it's not, what it possible to do to delete everything and be sure it's ok. The app download call Avast! secure line VPN but it's not really avast it's a spyware and many people download it and have problems next. Thansk for your help and i hope you understand me.
I currently have a several year old Samsung Flyte phone. I am included with my wife's account under the AT&T family plan. My "line" has no data plan linked to it - her iPhone 4S and her sister's iPhone 3 do. The contract with AT&T for my phone/line expired several months ago. I'm thinking about upgrading to an iPhone 4, but I don't want to give up my existing phone number. And, I understand that the iPhone uses a micro SIM card - different that other manufacturer's phones. I'm pretty sure that I'll need to add a data plan to my "line" - not a big deal. Ideally, we want to add another line to the wife's plan (without data) and give the Samsung phone to her mom, who lives with us. But, I do not want to loose my phone number. We want my new iPhone to have my existing phone number and the Samsung for her mom to have a new number. Is this possible?
Hi guys i want to lock application like facebook, whatsapp, and games how could i lock this kind of application please help me.
hi all ive tryed to look on line and cant find nothing on this matter hopefully someone can help me i had the iphone 5 and my network kept going i rang my network and said all was fine so i ended up getting rid i have no bought a new iphone 5 and yet again doing the same thing ive been in the 02 and all is fine ive rang apple and cant talk to me as i bought the phone of a mate of mine they will only put it in my namr if i no his email and number which i dont have.. when he got the phone he regisered it in his name is there any way i can change this to me i can use me user id and stuff but when ringin apple there asking for the email of my mate i dont have thanks
my iphone 4s wont let me type some letters when i text and there is a line in the screen but it is not cracked does anyone no how to fix it
please need to apdete softower
My fourteen year old brother keeps figuring out the wifi password in our home. He is not allowed to have it AT ALL, and this infuriates me because now that he has figuered it out YET AGAIN my father might take away wifi all together and tie everyone down to wires..... so... is it possible to block one iphone from using the internet at all hours of the day... like even if he figures out what the password is again can the wifi not accept his iphone as a suitable device? Now before you go on about saying that he shouldnt have an iphone if we dont want him to have internet, we've got it all figured out. He doenst have internet on his iphone, we turned that off and we only allow him to use the phone for games, music, texting, and calling, and so that we can use the tracking device on it to keep him safe, the one problem is that he keeps figureing out the password to our wifi and thus gives himself internet access that he is not allowed to have at all. SO after you have read my little tale please help me answer this one question: Is it possible, whether through an app or through our wifi, to block him from using wifi PERMANANTLY. Thanks
Is there an app that will let me place the phone dialer in a folder and lock that folder so my son can't open it without the code or password. He is three and he can play the games, but I dfon't want him to have access to the dialer. I have looked at a few apps like what I want ,but they only look like they will work with photos and videos. thank you for any help I can get
I was hoping to put some games on my ipod touch 2nd gen but i cannot download the newer software. is there anyway around this other than buying a new ipod
I'm trying to download apps such as, games and messaging services but it says can't because i need iOS5 and i don't know how to do that.....
hello everybody, until just recently my iphone 4s home button was perfectly fine. Now, it feels like it below the glass or stuck down a little . My friends iphone doesnt have that problem and mine is newer than his. His home button is perfectly in line with the glass and feels right. Why doesnt mine? Please anyhelp will be aprecciated. Thanks
My iPhone 4s is not charging. Last few days it was eating up the battery life quicker than usual. Tried doing all the power up deals, turning off then on, even a restore. It is now completely powered off and not turning on even when plugged in. I'm out of ideas. A little help please!Thanks