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HelloMy son has typed in my passcode wrong on my iPhone 5 and it says 'iPhone disabled please connect to iTunes'I had rung O2, and they said that the only thing they can do is do a restore on the phone but then everything will be deletedI'm not bothered about the apps getting deleted, it's the photos and videos I am most worried about because they are of my 4 month old daughter since birth and these are the only photos that I have of her. I have only sent around 20 photos to family and friends so if I lose all these photos on my phone then I will only have 20. There are over 2000 pictures of her on my phone so I really really need to get them back I don't have iTunes, I have never downloaded it or anything. I have always taken my pictures off just by plugging my phone into the computer, going to My Computer and copy and pasting them like that but I have not done this in 2 months and there are so many photos and videos that will be lost.I downloaded iTunes, logged in using my email and password but every time I connect my phone it keeps saying for me to put my password in on the phone but the numbers aren't on the phone screen.Is there any way I can get my photos back?Can Apple get them back for me?Please help
My Iphone is frozen with the not enough storage pop up and i know how to rebot it but my lock screen button is broken. What do i do now?
My iPhone 5 IMEI no says it is purchased from USA whereas I had bought it in Hong Kong. It's still under warranty. The Sleep/wake button is not working and I would like to know whether can I get a replacement under warranty at an Apple store in Singapore? I reside in India and there are no Apple Stores located here. Nearest to me is Singapore. Kindly help.
The lock button on my iPhone 5 has stopped working... I don't live near an Apple store, and my free 90-day AppleCare deal is up. I would like to avoid paying money for a one-time incident to use AppleCare, so is there a way for me to send in my iPhone in instead of visiting a store? Or are there other options at all? Thanks so much for your help in advance!
I just bought an iPhone 5 this past Friday for my first smartphone with Verizon, and I have been pretty happy with it so far, though I haven't been using it too heavily. Today, I had it with me all day long, and it seemed like the more I used it, it got pretty hot. Even hot to the point where I couldn't hold it in my hand in an air conditioned room. When this started to happen, I noticed a small spot in the upper right hand corner of the screen that turned yellow, almost like a sunspot. Seeing that, I turned it off for a bit, then turned it back on, and it was still there. I then didn't touch it for awhile, let it cool down, and when it did, the spot disappeared. So I brought it back to vErizon where i brought it, and by that time it colled off and the spot gone, so they couldn't help me, but they did say to bring it to the Apple store and they can plug it in to see how hot it has been in the past. Is there any way that I can look at this myself rather than driving the distance to go to one, because there's not one incredibly close to me. Also, has anyone heard about this spot before? I'm worried about the heat output of these thigns because when my Otterbox comes in the mail, i'm worried about that heating up then shutting itself down, because my iPod does that from time to time in it's Defender. Thoughts? Thanks
So i was playing with my phone, put it down for a second and when i came back to it the screen was covered with black and white lines.. Ive tried to restart the phone, reset it and all but nothing seems to work. Does anyone have advice? I am overseas so going into an apple store isnt an option.
My camera was working fine and taking great pictures then one day it just stopped focusing and the pictures are blurry. If I switch it to the front camera it works well and looks like it should but when I turn it back it goes back to being out of focus and I can't figure out how to fix it? Any suggestions or do I need to take it to Apple? Thanks,Laurie
my sms accidently deleted they are still in iphone data base is their anyway i can get them back ?
I have a factory unlocked iPhone 4, I recently went on vacation overseas and was using a gsm sim from that country, naturally the iMessage and all werent working but I figured it was because I was out of the US. Since I've gotten back, and started using my old sim, my iMessage, iCloud, Facetime, and MMS messaging aren't working. It wont even allow me to activate, the buttons are gray, it's locked or something. And its not a network problem because my sim is working fine, internet, apps everything. Except for iMessage, iCloud..etc. Can anyone help?
I recently blocked an ex's phone number through my service provider. I realized I was still able to communicate with him via iMessage. I turned it off, I'm wondering if I turn it back on, will I recieve any messages he may have sent while it is turned off
Recently updated to ios 6.1.3 on my 4s and the battery life fell sharply and the device has a constant warm feeling on the back. What should I do?
Why does my iPhone volume ringer icon come on by itself, the volume gets turned down on its own then the icon stays on and blocks my view. It also will at any time make any screen switch to large pictures that I can only see a small portion of screen at a time. I have tried too tap screen to make it go back to normal and nothing happens. I then try to turn it off. After several tries I am successful Its hard slide power off button because only a small section is showing. What is happening? How do I fix this?
I got fed up with the new one its to slow and i want to go back.
i open an application on my i phone 5, like facebook for ex, it opens for a while and then it shuts down and takes me back to i phones' main page
HOw do I switch back to Canadian itunes store. There is a response that works but it involves tapping on "settings" but how do I get to "settings"?
I've had a flaky lightning connector on my iPhone 5 the past week or two, where the cord must be jiggled around to charge the phone properly, and it's continued to get worse. Just confirmed with Apple that it'll be getting sent back for warranty work this week (it's a first batch iPhone from Sept. '12), so I need to back everything up and wipe the HD. Last night I ran the battery down (bad idea) and it did something it's never done before - I got the flashing red battery symbol with the cord + lightning bolt. Tried charging it via wall adapter and USB to my MacBook, and of course, nothing changed, but I also am only guessing that it's charging because the connector is flaky. After reading some posts of others' ideas on here, I left it plugged in overnight, hoping that it's been charging, and now it's completely dead and unresponsive. When I jiggle the cord around I get no response. Is there anything I can do? Any hope of reviving it so I can wipe it out? If I use my "find my iphone" app will it still work on a dead phone to wipe it out?
just instaled iOS 7 on my iphone 4s and it shows me than my iphone is not registered as a part of iphone developer program. and i dont know how i can istall back iOS 6.1.3. .and on my macbook itunes shows me that my iphone is not activated so i cant restore my iphone to iOS 6 .can please some one help me ?
I lost my iPhone 4S and just set up my new iPhone 5 by restoring from iCloud. The Voice Memos are greyed out. Is there any way to get them back? Thanks!
So I got my iPhone 5 around Christmas time, and I feel as though I need to start fresh. I want everything to be as good as new. I am absolutely getting frusturated with iCloud right about now. I already put all my pictures on my computer (not connected to iCloud), and my contacts are in a vCard folder on my desktop. I don't have music on my iPhone, and my apps I'd like to keep. How do I back up my iPhone to ONLY my computer... When I tried deleting my iCloud account, it deleted everything (including the contacts that I backed up to ONLY my computer). Long story short... I hate iCloudI want my phone good as newI want my appsI want my contactsI want my text messages if possible.I don't mind resigning into all my email accounts and app accounts. When I do have my iPhone good as new as when I got it, then I will later on ask a question on how iCloud specifically works... with such a tight schedule like mine, it is hard to go to the genius bar and ask all of these questions... Anything helps... Thank you.
Hi all, Haven't been able to find anything on this. I have an iPhone 4s which I had been using to iMessage over wifi with my friends while I'm in China (took out my Verizon sim card). I got an international (China Mobile) SIM card today after unlocking w/ verizon, etc. But now my old number is not "registered" with iMessage (I checked this in messages on my macbook) and changing my number in my phone isn't helping. Is there a way that I can readd my US number so that when people iMessage my US phone number it goes to my iPhone which is now a different, international number? My Apple ID still has my old number registered in it, but the Messages settings in my phone show the new international number without a means to add my old number. I'd rather use my US number over my Chinese phone number if theres a way that I can set it back to that number. Any help would be greatly appreciated!
My fully charged iPhone 4s used to last enough for 1 day. Today, I accidentally plugged iPhone into an iPad 3 charger for about 2 hours, then I noticed that it is getting abnormally hot. After this incident, the phone drains battery by decreasing 1% of the battery every minute. I went to see Apple technical support, who tested and said for certain that the problem was the battery (after assuring me that it should be fine to charge iPhone 4s with iPad 3 charger!). After charging me a hefty fee, I left the store, and iphone 4s still drains battery like before. Can my phone be fixed without requiring me to get a new phone? Can I get my money back from Apple techincal support, who gave me a wrong diagosis of my phone?
I accidentally clicked on a download button and a box popped up with "Wondershare Video Converter Ultimate" on it. I cannot close out of the box in any way. I even tried shutting down the computer but it won't let me unless I close the box. I even shut down the computer manually by the button in the corner, but it was still there when it came back on. Any help much appreciated!
Hi, I held down the off and home button on my iPhone 4S 64GB and i thought it just turned off but it reset the apps and i still have photos and apps and everything but when i open any social aps it comes up with "connect to iTunes to use push notifications" and also before this event i was using iMessage all the time aswell as texting and now when i use iMessage it doesnt let me send or recieve messages anymore on my iPhone but it does on my iPad and it lets me recieve Texts. I have no clue how to fix this so please help me. Ps. I dont want to have to restore my iPhone because last time i lost the backup Thank you so much if you help me.~eva_needs_help
I reset my iphone on reset all settings and media and it just goes to the apple logo and then the buffering circle. Is there any other way than holding the home button and power button since my power buttons broken? Please and thanks.
The minus button will not lower the volume at all! Sometimes it even makes the volume higher.. The plus button works fine. What could it be? I have a white iPhone 5 if that matters.
Isn't this covered under manufacturer defects? Meaning, I should be getting a new 5 for free. I do have Apple Care.
Hi all My iphone 5's home button will only work when pressed at one side if you press it at the right hand side it wont work at all and some times it doesnt work at all. I have booked a genius appointment but i switched back to my old 4s because i didnt want to use the phone until this was fixed so i had to get my nano sim changed back to a micro sim, Will apple still replace the phone even though i dont have my sim to pop in it ? thanks
Why is there not an option available to extend the iPhone warranty to an international warranty? Especially with a phone that you tend to take with you whenever you travel having to go to the country you bought it originally is a pain and sometimes not feasible. In my case : when I travelled from Hong Kong to a business trip in the Netherlands and then on to the US my iPhone 5 got stolen at the airport in Hong Kong. luckily I only had a prepaid SIM for Hong Kong in the iPhone so I went online and ordered a new simlock free iPhone 5 at the Dutch online Apple store to be delivered in Amsterdam a few days later. So far, so good. I am currently in China and my iPhone 5 sleep button broke down. As I had to be in Hong Kong last week I thought I would stop by the Causeway Bay Apple Store after making a genius bar appointment. They checked the iPhone 5 and confirmed the sleep button was broken and it would be swapped for a new one. However on checking my serial number they told me I had to go back to The Netherlands to get it fixed.... So here is a problem, I am not planning on being there any time soon. Why is it not possible in the global economy we live in to get an international warranty? I called Apple Care and they suggested I could try in an Apple store in North Carolina where I am due in a few weeks, but they could not guarantee they would swap the phone. Now the end of July I am due in the UK and from what I read now an iPhone bought in any EU country could be swapped in another EU country. so that would mean I could swap it in London? Very odd. Always travel with my MacBook Air and MacBook Pro and these do have international warranty.
What should I do?Thanks!
Hi, when I go to wake my iPhone 5 from sleep it normally works, but about twice a day, when I press the home button it won't wake, then I try the power button and it still won't wake. But then I wait about a minute and it works again, any suggestions to fix it, or if you know apple will replace it would be much appreciated. Thanks.
I have installed iOS7 software and my phone will not work now. The message displaying is unable to activate phone is not registered as part of the iphone developer program.
My phone just cut off and now it wont turn back on. It was charged and everything. I plugged it in to a couple of chargers to see if that would work but nothing.
what do i do to get it back pleeaaaseee this is urgent !!!!!!!!! help
I recently got an iPhone 5. Downloaded iTunes 11 and tried to sync my new phone. Once done I looked at my phone to find that all new contacts since October 2012 had been deleted along with any texts I had received and all the photos I had taken on my new phone. Instead I now have all my old photos and apps from my old phone. But nothing newer than October 2012. How can I get the new stuff back on my phone?
Hi, I am trying to put my iphone in DFU mode, but my power button doesnt work. Anybody knows how to put it in DFU MODE from the computer?
hi, im having problems with my 4S, Its stuck on the apple logo and then changes to low battery symbol and back to the apple logo, i have tried everything i cant put it in dfu mode or recovery mode because i cant restore because i get error 1611, could this be a battery fault ? thanks
I bought an iPhone 5 six months ago from Roger's Wireless and I also paid for the application of a screen protector, for a long time both of these worked very well and I had no problems. The other day I put my iPhone into my locker at work and came back a few hours later to find that two spots had appeared on the display. One was near the top of the screen and it looked like a dis-colored splotch while the other one, that was near the bottom of the screen, looked like someone tried to scratch the screen with a dull object . When I turn off the display and examined the outside of the phone there is no scratches or any other physical damage to the phone, I think it may have something to do with the LCD screen. Also, my locker was locked so I know no one was fooling around with it although humidity or something could have played a factor but I'm not entirely sure. The spots are relatively small but pretty annoying, before this my iPhone was in perfect shape . I'm not sure if I am covered by the one year warranty because my phone may have water damage (although I am not sure). I remember a few months back dropping it into a deep pile of snow and when I took it out it was pretty wet, but still continuted to work perfectly find. Regardless, I'm pretty sure thats accident caused the water damage indicators in my phone to be set off . I looked all over the internet and there is different ways of taking off the actual LCD screen and replacing it yourself but I think I would much rather get this done by a professional. I have also heard that the spots may go away eventually. I am not sure if I am going to send my phone in right away but any help at all would be awesome. Thanks!
I'd get a phone replacement and has been using it more than a month without restoring the previous data, hence once I'd connected to my computer intended to restore the previous data (photos, notes.& etc) ended up missing all my current data, what to do to rescue the missing data as I'm desperate on it, appreciate for any kindest help and advises, thanks.
If my last iCloud back up was yesterday and my phone stopped working today. Wen I get a new phone will my phone restore to the last iCloud backup?
I think it was when I updated my phone to the first ios6 that I noticed that my calendar no longer has an add button. So I can't add events and I'm not sure why! If anyone can let me know if there's something I can do to fix it, that would be awesome.
Hello, and thank you for reading. I have an iPhone 4s, and my primary email account is Gmail. I can receive emails, but I can't send them. When I try to click on the little pen icon to write an email, the app crashes/quits and I'm sent back to the homescreen. I saw that most people who can't send email receive an error message, but I've never received an error message, the app just stops. I checked in the Settings, and every thing seems to be in order (I'm not extremely tech savvy, so I could be wrong). I started to experience this problem maybe a week ago. Also, my Messages app can be a little sketchy sometimes too. When I'm connected to Wifi and trying to send an iMessage, the message won't send and there will be a little red exclamation point next to the message. My Messages app works sometimes, but do you all think that the problems are linked somehow? Any help is GREATLY appreciated. I'm out of the office a lot, and it's an inconvinecne that I can't send emails while I'm on the road. I mean, that's why we buy an iPhone, right? Hope everyone is having a splendid day and thanks again for reading,Ashley
Just when I got my 5, my carrier provided me with a back protector. I was going to buy a case from the store but they were poor-quality generic ones sold at a extremely overpriced price. Instead, I ordered a case from Amazon that was estimated to deliver on Thursday this week. Should I take it off? It is really starting to tick me off and has some visible bubbles but I am afraid I might scratch the aluminum.
Hi, so last week my phone suddenly turnt off. An hour later I could turn it back on, but then the next day the exact same problem and I couldn't turn it on. About 20 hours later and 5 programs I had fixed it. Then now, its 'died' on me again. Firstly, I have 100% battery. Connecting to my docking system turns it on but brings up the set up page (connect to iTunes on first use) It isn't recognised when plugged into the wall, I've used threee different wires and different wall adapters. iTunes can't restore it as half way through my phone cuts out and then iTunes can't find it. I don't touch my phone whilst connected so it's an internal issue there. I have tried other progams and they don't recognise my iPhone either. Could it be the battery? Should I replace it? Or could it just be loose? It's 2 years old, so yeah I need a new phone. But I currently can't afford to replace it, so I need as much help into getting this one working for now! Ha Ha Also, it's the iPhone 4 and it isn't water damaged.
Hi, I've had my iPhone 5 16gb since November last year. I bought it straight from Apple. For the last week my sleep/wake button hasn't been working as it should. It works fine when pushed on the left side of the button but only occasionally works when pushed from the right side.It's frustrating because I don't live near an Apple store and I hear that doing it over the phone and getting them to pick it up takes a long time.It's still usable for now, just annoying because it doesn't always go off. I'd be grateful for any advice or suggestions. Thanks in advanced,Ben
I bought iphone4 on December 2012. It just switched off and while switching it on it went to recovery mode. So I took the iphone to apple authorised service provider (Ample Technologies,Chennai), they done software update and tried but it was still in recover mode. Finally they said that, they will provide replacement since my phone is under warranty. But after examining they said that its physically damaged and they will not provide any service and also asking me to get iphone back. I tried contacting the customer care India No and I talked to the Technical Manager but he simply said "UNFORTUNATELY WE DONT HAVE ANY OPTION TO PROVIDE YOU MAM, SO PLEASE COLLECT YOUR IPHONE FROM THE SERVICE CENTER". But the saddest part is eventhough I've my phone under warraanty I'm not given any service, they are just asking to throw it in the dustbin and wailk away. I just asked them provide hardware service. Now what shall I do????
Hopefully someone here can help me... My iCloud always shows my backup as being 4.8GB, even with EVERYTHING turned off. After downloading iOS 7 I figured out the problem: I have 4.8 GB of "Messages (Saved)". This is even after deleting ALL my messages. I'm not sure what this could be. I tried PhoneCleaner, i FunBox, and everything else I can find, but I can't find a way to access or view these messages to delete them. Could someone help me? I can't back anything up to iCloud with it like this.Note: this was happening even before i upgraded to iOS 7.
ok so if you have any iphone and your power is or isnt working and youve tried plugging it in and tried to use diffrent chargercables and tried anything thing else. then this is your last resortokay.i had a problem with mine and it just randomly shut off so i wasited the whole day to wait for the battery to diebut seemed like there was no prosses so i figured out this crazy idea.if you putyour phone in the freezer for about 10 min and then take it out then put it on the charger it should work.what putting your phone in the freezer does is drains the battery super fast so all you have to do when its over is charger it
I am unable to hear any sound through phone receiver. I can hear through spaeker and headphone of the phone. The model is 4S and OS is updated to leatest version 6.1.3. When i press the volume button it shows headphone within brackets. what should i do to hear from phone receiver?RVSM