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Hi guys i got my iPhone 5 about 2 week after launch and about 3 weeks later i lost all sound clicks from text's, game apps, YouTube wouldn't play any videos and it worked perfectly fine when i went to bed wake up in the morning to this. I rebooted the phone and this resolved the issue, the phone was not in silent mode via settings or via the slider at the top of the phone. the phone would be working fine for about 3 weeks then this would happen again same issues as above this went on till about the 14th December and Apple decided to change my phone now its happening again. I am at a lose end does anybody know a fix or heard of this before as i am sure this problem could not happen too 2 different phones ? Thanks
Every time I try to update a app or download one and they are free it says sign in for payment option
Ok so here's the deal. At work I barely get one bar on our wireless network, but at home I of course have full signal. At work I turn off the wifi because at that weak of a signal, it takes forever to send email or a picture on my phone. So I switch to the cellular network, and bam it goes fast. But then when I get home I want it on the WiFi and keep forgetting to turn it on. So my question is (without Jailbreaking) hasn't someone come up with an app that will set timers for wifi to turn on and off? that seems like one that should have been out in the first year of Apps?
Have searched thru the posts and have done practically everything I could find and suggusted (inlcuding upgrading, a full reinstall of itunes and a simple reset of iphone (vs a restore which I cannot do as phone doesnt show in devices) . .but still no go . . This is also happening with my wife's iphone 5 so this is not personal to my phone. Please Help!!
I bought an iphone 5 and i drpo damaged it.I bought the iphone in india and can i get and out of warranty replacement for $269 in the US as my mother is flying to the US next week.and will apple give me a replacement iphone free of cost.I HAVE THE APPLE ONE YEAR LIMITED WARRANTY.
My iPhone 5 operates at about the speed of dial-up internet. Every time I try to do something I have to wait. My harddrive is not even close to being full and I always close out of my programs so I am confused. It is mainly a problem with contacts (adding, editing, viewing, anything). I also occasionally hardware reset (power and home button same time) to try and help but to no avail. Is this an Apple issue that a trip to the Apple Store will take care of? I am just sick and tired of having upgraded to an iphone 5 only to step backwards in speed and performance, plus switching over deleted over half of my contacts even though I had icloud set up on my 4 and also on my 5 so it should have been seamless. Is my phone a lemon?
I recently replaced my iphone screen and afterwards I discovered that my camera roll had crashed. With it, I lost all of my pictures and videos. Luckily, I recovered them from a program that I had downloaded. However, the storage that used to take up my photos and videos on my phone had transfered to the "other" section on itunes. Is the only way to remove/decrease the storage of the "other" file by restoring your iphone? I don't want to restore my iphone because I am also having issues with backing up my phone. Whenever I try to back it up on itunes, it says "the backup was corrupt or not compatable with the iphone". My phone has never been backed up because of this issue, so if I were to restore my phone then all off my files would be deleted. I have tried reseting my phone, but the "other" section is unchanged. Is there anyway I can delete the corrupt files on my phone? I have tried removing all pictures, videos, apps, and music in an attempt to discover the source of the corrupt files but I haven't found them. Also, if I was to "restore backup" with my iphone from my ipad, would that mean losing my messages?
I was teying to post my video on Youtube and I accidently pressed the delete button.
Hello! I live in Russia and love Apple very much, have many different products and never had any problems with them. And now I decided to buy a new Iphone 5 and wasn't lucky. I bought it on 3.05.2013 in normal shop, then turned out that wi-fi and bluetooth are not working and the phone eats battery very fast. Shop doesn't want take it back, official services don't want to repair it for free, because it was made for USA. I really don't know what to do:( To buy android? Hope you can help me somehow, the best solution for me is to change it. Serial № of the phone: F17KF2E5DTTR; Part №: MD296LL/a; IMEI: 013428008469809. Thanks!
I am able to power down my iPhone 5, by sliding the red slider. But then about 30 seconds later, it powers back up by itself. I've already done the Sleep/Snooze button and the Home button together for 10 seconds, but to no avail. Any other suggestions?
Please help - My iphone 4 intermittently stops making and receiving calls/texts without warning, the phone will have a full signal and could be anywhere in the country but when you try to make a call it won't do it. If you then ring the phone it is as if it is turned off, if you then turn the phone off then on again it works perfectly well until the next time which might be in days or hours. T -Mobile talked me through a reset but this has not worked and Apple want a fee to help further as the phone is 22 months old, it is however little used and still looks new. Any help appreciated
I dropped my phone into the toilet. I got it out as quickly as possible, but it did get submerged. When I got it out, the screen turned on by itself, but I didn't think much of it, and I stuck it in rice for a few hours. When I went to check on it, it seemed fine, as the screen turned on and all the buttons seemed to be working, other than being slightly laggy. The volume buttons worked, but the didn't seem to do anything to the volume. The speakers worked as well, and even the vibrating part did. the lagging didn't get any better though, so I decided to see if reseting it would work. It turned off fine, and the apple symbol came up, but that was where it stopped, and it now will not turn on. I checked the LCI in the headphone jack and the charging slot, and the one in the headphone jack has a tiny pinkish-red dot, and the one in the charging slot doesn't look red at all. I stuck it back into the rice just in case. Can anybody help with my situation?Just some info, up until I put my phone into the rice the first time, I was mostly in full panic mode, and even after I put it in the rice, I kept checking to see if it worked by pressing the sleep button. I'm pretty sure I did everything I'm not supposed to do, but what can I say?
Today I completed a software update for my iPhone 5 without backing it up because I did not receive a warning that all my data would be erased and so, did not realize it would be an issue. Upon completing the update, I realized my mistake but figured it was too late to revert the damage and continued with the restoration of my phone to its factory settings. After completing the update, I realized just how much data was lost (including important notes with financial information and images and videos of recent trips around Europe). Now I am desperate to try to recover the data deleted in the update. Is there any chance at all that I can recover something? The notes and videos are most important to me. I am also missing many Messages but that is less important to me. Can anyone please help? Any response is greatly appreciated!
On May 18, 2013: Yesterday my cousin and I tipped our canoe while on a river. We had our electronics in a ziploc bag which included my iPhone 4S. We managed to save almost everything including the ziploc bag. We were stuck floating down the fast moving rapids for atleast 30 minutes keeping firm grip on everything. Once our fellow canoe group caught up with us we put everything in their canoe and made a pit stop. There we put the electronics out to dry (only a little bit of water got it). I managed to send one quick text out and tried hard to shut off the phone but it kept rebooting. When we got back to my grandma's house I investigated the iPhone. It was on and working BUT the flash was stuck on and the power button didn't always work, water behind the lower part of the screen I tried hard to turn it off but it just kept rebooting. With no rice I just layed it out in the sun for an hour. About 2 hours later we rushed to the mall and went to the Apple Store. They checked the status of the warranty and it just expired 5 days ago. Ugh.. So they just told us there was little they can do and they will replace it for $200.00. At this point I didn't want to give up. At the Apple Store the iPhone was having such a melt down. The Apple employee struggled to keep it on as it kept turning itself off (power button issue). Everything else was functional besides the back camera full of water vapour and LED light. About 3 hours after that I got home I put the phone in rice. I noticed the phone some how got into recovery mode. Over night and about 24 hours later I took the phone out of the rice plugged into iTunes on my iMac. It was just on recovery mode asking me to recover it on iTunes. It wouldn't work because it kept going into UNKNOWN ERROR 2001 and UNKNOWN ERROR 2006. I read somewhere a fix can be putting it from recovery mode into DFU mode. But remember the power button isn't still working so it is impossible to go into that mode. I think I got it once but still had the same errors. I am not ready to give up. I know there is no such thing as minor water damage but it really does seem minor because everything was functional just the phone put itself into recovery mode with a messed up power button. I'm asking what I should do now. I really don't want to spend $200 for another iPhone 4S when the next generation iPhone will come at what ever time. It seems pointless getting an old phone than a new one. I just want to be able to use this one until then. Thanks for reading my rants. Brady
Hi there ..i have an iPhone 4S, i bought from iraq ( Bagghdad ) and now i leave in france ( Poitiers ) i have with me the box and what's in the box . i bought before 10 months so i didn't complete my first year of garanty, can i change my phone without any paper of garanty ? because i read in thier website" WarrantyEvery iPhone includes 90 days of free telephone technical support and a one-year limited warranty. "so can i change it while am in france ?
I too have had the "flickering/flashing" screen problem...I received my first iPhone 4 on release day (6/24); had no display issues until 3 days later, on 6/27. First occurred while on call in car; phone continued to work but display was black; had to do the two-button "hard restart" method to reboot phone. I was away on vacation for a week (not near an Apple Store), and phone continued to have this issue at least once/day. It could be on any screen or app...had it occur on calendar, a game, the home screen, etc. It would begin flashing ~8 times, then go to a "lit up black" (not off but slightly and evenly lit up black). Sometimes it would be 75% black, w/ a whiter "band" across the top 25% of the display.I discovered that sometimes if I quickly hit the button on top while it was still flashing, I could "save it."I have videoed this (using my 3GS phone...now my wife's) a few times, and it also did it at the Genius Bar at my local Apple Store last Friday (7/9) when I returned it. They saw it in-person, and watched one of my videos, and promptly gave me a replacement phone.However, the NEXT day, 7/10, my replacement iPhone 4 has started to do a similar thing...no "flashing/flickering", just goes to the "lighter black" screen. First occurred when trying to open the calendar. I contacted Tech support and spoke to someone at Apple for ~1 hour, who said there have been NO reported display issues from others, and thought it perhaps was due to a corrupt "Restore from backup" file. She suggested that I do a regular restore (not from backup), but I have hesitated to do so yet, instead looking/waiting to see if others have had this issue, as I don't want to lose contact, texting & calendar info.She also said it was not good to perform the "hard restart" (two button) function very much... I eventually have tried the "slide to power off" across the top of the black screen, and phone turned off and could restart with just the single (upper) button. So the phone is ON...just display isn't...I am an AVID iPhone user (have had the 2G, 3GS and now 4 model) for 2 1/2 years, and this won't make me "switch"...I just want it FIXED..!
Since its my second time breaking it will it be free to replace the phone again? ihave apple care+
hi my name is gustavo'm from Argentina. purchased in January 2013 by iphone 5 32gb free. I stopped working unfortunately shutter iphone camera, ie not open. and reestablished factory settings but the problem persists. not to do! please ask for help! desya and thank you very much. greetings from Argentina
I've had my iPhone 5 16 GIG for 2 months. The day after I got it from the store I noticed a annoying rattle. I know that there had been many discussions about this topic, but I was wondering if apple would replace my phone? It does have some damage from my cell phone case but that's it. I've only dropped it twice, would apple replace it for free?
just restored my iphone to be like my ipod and I lost all my photos and videos..is there any way to get them back?
Hello, There appears to be an issue with my iPhone 5's rear camera microphone. When recording video it causes white noise and I can barely hear any audio at all. To diagnose the fault I phoned myself and put music on. I could hear the music fine without loudspeaker, I then switched on loudspeaker while the screen was facing upwards (to test the front facing mic) and it was fine, once I turned the phone upside down, the audio cut out. To ensure that my desk wasn't just blocking my front facing mic, I switched loudspeaker off and then turned it back to face up, then again to face down and then switched loudspeaker back on. Unfortunately it confirmed that was the fault. I have recorded voice memos and front facing videos with no issue, but when using the rear camera I still have the same fault. I have cleaned out the small opening for the mic and haven't caused my phone any damage, so I can't understand why this would happen? Has anyone else had this issue? Will I have to have my entire phone replaced, the whole rear camera or just the microphone? Are there any fixes I can perform myself? Thanks,Ross
Okay, so I wanted to install vine (an app) but I can't. The reason why is because the free button (the app is free) is faded out so I can't download it. I tries so many different things but still I can't install certain apps. When I try to click on the button nothing happens. Because its faded so I can't use it.
When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
So I just upgraded my iPhone 4 to an iPhone 5 literally yesterday. Strange lil bugs I get, but... This is just freaking me out. The phone had NO charge whatsoever when I opened it yesterday and tried to turn it on. Usually I get an iPhone and its at almost full charge. Then the Brightness was already dimmed to almost nothing rather than being in the middle. I adjust the slider to light it up more and then hit the switch for Auto-Adjust Brightness... Nothing changed. At all. There's no brightness difference whether I have Auto-Adjust set to On or Off, and it's kinda hurting my eyes. Pleeeease tell me I didn't get sold a Refurbished iPhone 5 as a New one at the Apple Store?!
I have a iPhone 4S. The speakers do not work with music or videos. When I first purchased it, the speakers worked fine, now they do not.
When I recorded something using Photo Theater Lite and connected my iphone to mac laptop, the video didn't show up with the rest of the pictures and videos, how can i find the videos I took?
My iPhone 5 recently started having problems with the ringer. The ringer will be turned all the way up, the mute button is NOT being used and the phone will not ring for calls or alert for texts. It is not always happening, but more so than not. I have tried rebooting the phone, the OIS is up to date and I do not have the "Do Not Disturb" set. I can be in the same spot with LTE and full signal have a call/text that is missed then receive a call/text and it rings. Does not seem to matter if the call is coming from a land line, same Verizon carrier cell or different carrier cell there is no noticable reason. Any ideas???
Is there anything that can be done short of deleting one account and recreating it elsewhere?
Have G4, downloaded photos and videos to Windows 7 Ultimate PC. Photos and videos showed up in an iPod Photo Cache file with a Photo Database and .ithmb files. I am looking for a "reliable" .ithmb converter to jpg, and likewise for the video format. TY:)
Hi, I am hoping someone can help me as my wife's iPhone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iPhone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iPhone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iPhone and images previously uploaded from the laptop. Cheers Chipontheroad
My iphone has literally no storage left, when I plugged it into Itunes it said 10.9 GB were occupied by "other" what is other? i have 6 apps, no music, and 32 pictures and my storage is almost full. I'm wondering if anyone has come across the same problem as me and I don't know what to do to fix it. I had to delete basically everything off my phone because of the 10.9 GB other is taking up. I didn't know if I should restore my phone and set it up as a new iphone. Please help!
So a nasty smash destroyed both Front & Back of my iPhone 4, and since having them replaced the Wifi signal has been really weak. I have seen other posts about screen replacement having to be done by going through the antenna, so something could be missing, or done incorrectly during the screen repair. Will definately be taking it back to the shop and finding out if It was put back together properly. In the meantime I was wondering if it is possible to share my Macbook Pro's Wifi (always full signal in my house) directly to my iPhone either using USB cable or through bluetooth. It's not been too much of a problem but it would be nice to use my iPhone in bedroom using the Macbooks good signal. Note: The replacement front screen on iPhone has a small gap >1mm between the screen and centre metal casing on the left side just above the Silent/Loud Switch, which can be noticed by light leaking through the gap. The metal casing also still has a small dent between the volume down buttons and silent/loud switch, again nothing drastic 1mm maximum
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
There seems to be a lot of people out there dropping their Iphone in the bath so I thought I would share my experience of fixing mine.Firstly if its in warranty consult your dealer - if this doesn't help try the following: A lot of people say stick it in bags of rice / silicon, etc but here is a quicker, more reliable way which is far less likely to contaminate one of the connectors. You do not need any special equipment. Make sure phone is off (If you can still see the screen) - hold sleep and Home for 5 seconds and tap the red off button that appearsPop your oven on a low heat ( less than 100C) for 5 minutes.Wrap your phone inside a sock, doubled over a couple of times so the phone is well protected.Turn oven offPop phone into oven for 30 minutes or longer preferably You could use a hairdryer but be very careful to keep it moving to avoid any localised heat spots that could damage components. If the phone got really soaked you might want to jump down to taking the phone apart - if it is still full of water powering up or charging could result in further damage Let the phone cool and try to power up, if nothing happens check for any signs of water vapour still in the phone and repeat if present. Otherwise try charging and powering up Still no success? this step requires a very small crosshead (some need a 5star) screwdriver, don't compromise and try and use a larger one, damaged screws will cause you even more expense. Very cheap on ebay. Unscrew the 2 small screws at the bottom next to the speaker, slide the back up and lift away. Unscrew the very small screw holding the battery connector in place and pry up the connector (lift the side nearest the edge first). Be careful not to lose the screw or the small metal bracket under the connector. Use the plastic tab sticking up half way along the battery to ease the battery out (usual there is a small amount of glue on them). This will reset the phone (you will not lose anything but the phone will hopeful power up when the battery is replaced). This is a good time to try the drying procedure again to ensure there is no more moisture present. Reconnect the battery screw everything back in place and press the wake button. If this has not succeeded you may need specialist help to test more components.Good luck ( and I cannot stress enough - keep the temperature low when drying)
i just brought new iphone 5 !!!! while charging it heats up...and while using 3g it looses battery very fast after full recharge .While using 3g battery decreases by 1percent in 2minutes...m using ios 6.0.1............
If I buy an iPhone 5 sim free in the USA will it work in Europe ?
Problem started about 3-4 months ago. Screen will be dim at first, but pressing the power button to turn off the screen and then pressing the power button again will restore the screen to full brightness. Brightness is set to max and Auto-Brightness is off. Phone is not overheating and has never been wet.
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
Hello, Can someone help in giving the proper steps to erase "others" in capacity for my iPhone 5? I have tried everything, from erasing text message, photos, music, videos, among other, but "others" remains. Certainly need help!
HI guys,can anybody offer me their expertise please..my ifone no longer produces any sounds either on touchscreen or whilst playing music or videos??????
i baught a brand new i 4s 16GB.i cant use it with out pluging to the charger even i full charge.when i unplug it after like 1 or 2 minutes it switch off and say low battery.what should i do ?
i buy iphone 5 from t-mobile and i paid full why t-mobile not unlock my iphone 5 T-Mobile Sim Unlock Request Sim Unlock Reference: 5828320 IMEI: 013428006907719Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, this subscriber is not eligible to receive the unlock code at this time. In order to be eligible, the subscriber must complete the buyer's remorse period for their upgrade. Please submit a new request 14 days after this subscriber completed their upgrad
hi i am experiencing problems with my volume buttons on my iphone 5 .The volume is stuck on full so usable but not ideal .Also the on / of button has become unresposive & works only randomely .The phone is only 7 months old & in mint condition not been dropped just started happening last nightb . Any ideas on a solve ?
I dropped a hard metal spoon while i was clearing up and it landed directly ontop of my iphone when it was the table and its cracked the screen.The phone still works as if no damage has happened, but its just a crack and im worried it will get worse. I bought this phone definately less than a year ago, around christmas because i remember being served through the fast lanes, so its still under warranty. I just wanted to know how much it costs to fix it. My friend told me she took her phone back when she owned an iphone because she had cracked the screen too by dropping it. And they gave her one free, so i dont know how much it is, but when my brother went because of the speakers not working on his, they wanted him to pay £119, but that was two years ago. I doubt very much i will get a free one because it was damage caused by me, so i just want a rough idea how much it will cost to fix because im hearing two different things. Thanks in advance
HeyI'm wondering that does overcharging the iphone 5 battery or leave it charging all night effects on the battery ??Because I really use the iphone and I usually charge it at night The battery is really good at this time (usually 8-10 hours usage) But as I said I was just wondering because I have BatteryDoctor and it said that I must not leave it charging after it's full.Thank you
hi, recently sold my iphone 4s. and the new guy gets this message when trying to login to icloud. "login failed due to you have reach the limit of the free accounts on this device. already talked to the hungarian apple support. i was advised to ask here.
Hi after I updated my iosOn iphone , every time I want to get a free app ,it wont allow me and asks me to verify my payment type. since those apps are free I dont know why I should give my credit card info .
Following the most recent ios version update, my iPhone 5 completely crapped out and had that little usb symbol on the screen. I called Apple...they walked me through transferring all my almost 3000 photos/videos to my computer (obviously not able to do through iTunes/iCloud when my phone wasn't functioning). I asked if everything else (about 250 apps...no music) would be in the most recent cloud backup which was only a couple hours before the phone crapped out. They said yes. I did the restore and only about 30 of my 250ish apps restored! I never saw all my apps in my iTunes for some reason and all the apps that I can see in my iTunes have been restored. I wasn't at capacity for iCloud storage either because it happened a couple months ago and I bought more storage space. I've only been an iPhone user since Dec 2012 so PLEASE HELP if you can and let me know if there is anymore inof you need from me to help me troubleshoot. PS=I use a good 30-40 of those apps while I'm running experiential marketing campaigns in the field...one of which is a HUGE campaign I'm managing starting tomorrow. I'm toally FREAKING out right now with my apps not all restored even though the restore is complete. PLEASE HELP -super grateful in advance Julia
Hello, I've had my iPhone 4S since July 2012 and am currently on a 2 year contract with EE in the UK. I've been having a problem for about a week now that came to my attention about last Friday. Basically whenever I dial a number and someone picks up the phone and I begin talking, nobody can hear me? They won't hear me say anything and will simply hang up, I've recalled this happening to several people but I wasn't sure if there was a genuine fix or whether it merited getting a new handset? I've considered taking to direct to EE because the nearest Apple Store is in Manchester, and I only want to travel there if I have good reason to. Is there any known fix for this? i have tried resetting my phone by holding both buttons but have yet to do a full restore (Last resort) Just wondering if anyone knows? -Matt
how to fix iPhone 4 with water damage? I have had water damage for weeks, and doesn't work! I've watched videos and do not work, any help! if nothing can help fix it, can apple do anything? help please!
