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When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
Tnx
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
Where can i have my Bell canada iphone5 unlocked?
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
My iPhone, purchased in Hong Kong, suffered water damage in canada and the personnel at the Apple store was unable to provide me with a replacement phone. Their reason is that HK model is different from the North American versions that they carry, hence replacement would need to take place in Hong Kong Apple stores. I am wondering if it came across anyone's situation where they were able to get a replacement iPhone 5 in canada, even though it is not the North American version. Alternative solutions are also welcomed. Thanks!
I'm using my iPhone 5 and can't update any apps or buy music from ITunes because I get an error code telling me that the items I'm requesting are not available in the South African store. I live in canada. ????? My computer itunes store is correct. i've connected /updated my phone thru my computer and tried to reset my store but my computer account is fine. The problem is exclusive to my phone. Does anyone have suggestions to fix this?
Well I tried turning off the Bluetooth, turning off WIFI, turning off location services, and all Push activity. After all of this my battery lasts about 8 hours. I guess I could keep the phone powered off but I think that kind of defeats the purpose of owning the phone. Any studies on the lifespan of an iPhone 4 battery? My applecare warranty runs out in a few months.
My mom passed me her phone as she couldn't get it to restart. I got it to charge and restart in recovery mode. However, I've tried all steps on this and many other forums and it is stuck in "trying to restore". On the phone, it will blink a white screen, show the apple logo and a progress bar then quickly disappear then on the computer give me error code 9. I have tried 3 different cords, on both my MacBook Air and my iMac. Same results on both computers. She purchased a new phone as she couldn't do without, but would love to fix this phone and give to one of my children. This phone has not been jailbroken. Any help would be sooooo appreciated! Not sure what will happen if I try to take this to Apple.
Hi I'm a student and I currently live in Toronto but soon return to Italy. I wanted to buy the new iPhone 5 unlocked and use Wind as an line. I have two questions:When I go back to Italy, I can use it, with the Italian line?Which model should I ask in the Apple Store? A1428? Regards and sorry for my english!
My Iphone 5 has been connected succesfully via bluetooth to my car for the past 5 months (Ford Fiesta). Yesterday I went to use it and it wont connect, I powered off the phone, turned bluetooth on/off still not working. I debonded all phones from the car and went to start afresh but that wont work either. When it is searching for devices it just seems to be stuck? I tried another Iphone 5 in my car and that connected no problems at all. Anyone have any ideas, it clearly must be the phone but wonder what on earth I have done.
i bought my iphone 4s from canada but i m currently using in india i got a hardware problem of wi-fi. my wi-fi is not working so kindly give me suggestions what to do?
You're not addressing Apple here, just iPhone users, please don't provide your personal data like serial/imei numbers Have you tried this article? http://support.apple.com/kb/ts3424
Not following you there, sorry. My ID is the same, only the store is different now, canada not UK.
please need to apdete softower
Hi, I had purchased my Iphone4 in canada and at present using it in India. The service centre in India have refused to repair the phone, they said they can repair replace phones bought in India only. I'm travelling to US this month, will they repair my phone in US? thanks in advanceShubham Agarwal
My iPhone 4s is not charging. Last few days it was eating up the battery life quicker than usual. Tried doing all the power up deals, turning off then on, even a restore. It is now completely powered off and not turning on even when plugged in. I'm out of ideas. A little help please!Thanks
We have been having trouble with our iPhone 4. It will just die. I researched the web and was able to find the information to restart it by pushing both buttons. This resets it, but does not last. I did a complete reset on the phone then updated it, but it continues to turn off and has to be restarted. It is out of warranty, any help would be great.
i gor a replacemente of iphone 5 at apple i sotre i got the old iphone 5 at bell canada .. do the new iphone they give me is it unlcok?.. how do i know if is unlock?
I travel between canada and parts of Europe and want to buy an iPhone in canada.Can I use it in canada and in Europe?Can I just buy pay-as-you-go cards? Or how does this work? Something with SIM cards? Thank you!
I just started to get a SIM Failure Pop up on my iphone 5on Thursday while traveling and using Maps fornavigation. I cannot seem to remove or repair this error.I have gone to yoru support page and followedinstructions on how to reset network.I first tried to send a text and failure came up. Then resetnetwork and text went through, but pop up still came upwith Sim Failure every time I turn my phone on.I also followed instructions to remove Sim Card whenturned off and Reinserted it and that did not work either.What do I do? I have powered off, updated phone andanything on yoru site I couldl handle myself to do.Can you fix this? Or is it a Verizon Wireless issue?
So here is what happened.. I live in canada and my app store is obviously registered to the canada App Store and today I was in my app store and I tried to download an app but a pop up came up saying you have to be in the US App Store to download. And the only option for me to press was "okay". My phone then kinda delayed an froze.. So I turned it off and back on. Went back in my App store and I saw an App that I wanted and when I tried to install it says " Your account is not valid for use in the U.S. Store. You must switch to the Canadian store before purchasing." I have no idea how to do that! I looked around and saw no where to click "okay" again to switch.. Please help me! Thank you!
I dropped my iPhone from waist height flat onto the back (I have a zoogue case on it), and now grey vertical lines appear down the left side of the screen. I have powered off holding the home/power button, but nothing changed. I can't swipe to unlock it, so I can't type in my password in order to back it up over the cloud/my computer before resetting it. Has this happened to anyone? Suggestions? Home fixes? Or am I helpless?
Hello Apple Commuinty, Recently my partners iphone will not let her to connect to WiFi as On/Off selection under WiFi is greyed out. We have tried all info shown in article TS1559 and still no joy. Any help would be much appreciated. Thanks,Mike
I have iPhone 4S it has a H2o SIM card that's worked for about 6 months no problem then one day it said SIM card failure I powered phone on/off once and started working again. Two weeks later it took 3-4 times of me cycling power on/off and removing SIM card and reinstalling it in order to get it to work. Then a week later it did same thing but took even longer. Now it won't read at all and I thought it was SIM card so I went and bought a new SIM card but no change, I looked online for help and even tried to put tape on tray/card like someone said but no change(if I even putting the tape in right place. I tried several different ways) Nothing seems to work. My phone was manufactured between 19-25 of March 2012 so hopefully I can get warranty but not original owner so not sure. Does anyone have any idea what can cause this? Why hasn't Apple fixed this problem since its been happening for a long time
There is an article today indicated that the Associated Press has discovered that the iPhone 5 from Verizon Wireless is unlocked and will work with an AT&T sim on the AT&T Network. The article did not state if the phone will also work on other networks. A Verizon spokesperson has verified that indeed their version of the iPhone 5 is unlocked.
Hi I am looking at signing onto a contract or tab for an iPhone 5, in canada, using one of the local providers (Rogers, Telus, Bell, Virgin etc). I was told in one store that obtaining an iPhone 5 on this basis will mean it is locked to the network and that all the networks here are unable to unlock them. I could do it through a third party but that would void my manufacturer's warranty (ie AppleCare). The Apple store here in Calgary told me different - they said that phones are easily unlocked for a fee by carriers, and didn't mention any loss of warranty. I have previously unlocked a phone through iTunes in Australia, and have had the same phone serviced by Apple with no problems at all. Could someone please clarify what is really the case here in canada? Thanks
How do I switch back to Canadian iphone updates, from American updates??? Need keystroke info
FYI guys. I powered down my phone for a couple hours, then went back to the App Store. It had a fifth update, but this time it allowed me to complete my updates. Dunno if that helps you guys.
As stated, iphone4S is the smartest phone available. I lost my iphone4S recently and the person who took it, immediately powered it off. I signed in icloud and put my phone in stollen mode using Find My Phone utility which is still pending. I got the sim blocked and reported to police. They will deal it in their own way. My question is: are there other methods to trace my phone?
Im a iphone5 user, also I am using the IOS 6.1 system.but nowadays I am facing to a terrible problem.The phone suddenly powered off when I open a app on the phone,and the screen become black slowly, and then the white apple come here. after that,sometimes it may become good. but the problem is still exist.
A few days ago, the LED light came on and won't turn off - not even when powered down. I do not have any flashlight apps or anything that uses it other than the camera, what should I do?
My iPhone 5 keeps going into "recovery mode" unexpectedly. I've restored and updated it at least 3 times. It is now in recovery mode but cannot be restored because "error has occurred (9)" I'm in the US for a few months but live in canada so I can't talk to an apple store. Any ideas how to fix this?
updated to the 6.1 last week. I have a app for a local news paper that I pay a monthly fee to read on line and now since the update I have to sign in every time I read a diffrent article. What changed?
I'm trying to turn on my iPhone. It's powered off, and the lock button is broken. I think it turns itself back on when charged from 0%, but it was at 100% before this occurred, so it would take forever to drain the battery. Is there a way to kick the iPhone into being powered on?
I have an iphone 4 that is less than a year old that stopped taking a charge. So I let tje units battery die and one day decided to plug it in. It gav me the battery icon and indicated it was charging. As soon as it powered itself on it no longer showed the battery was charging and died a few minutes later. I'm really confuses by this. Any suggestions?
I recently purchased an iPhone 5 from Bell canada. I see both the 2 hole and 3 hole configuration pictured in manuals but can't find an explanation for this 3rd hole. The screen protectors I purchased cover it up. Does that matter? Thanks to anyone who can help.
I am in Ottawa, Ontario, canada and I got an iPhone 4 GSM from my friend, which I plan to use if my iPhone 4S dies and I need a loaner. The iPhone 4 GSM is not jailbroken and it's locked to Telus Mobility in canada. The iPhone is running iOS 6.1.However, the home button on the iPhone 4 sticks almost every time I use it (closing running applications is a real pain since most of the time the iPhone doesn't detect that I've pressed the home button twice), and the phone occasionally resets itself for no reason. I didn't get a receipt for the iPhone 4 when my friend gave it to me and I don't have any sort of warranty for it.Can I still get it fixed by Apple? Should I get it fixed by Apple or get a third party to look into it?
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I just bought the Iphone 5 two days ago. I am having a lot of issues connecting to every other network but my own network at home At home I am using a N900 Cisco Router. The security settings on it are WPA2, My verizon carrier update is version 13.3 and I have updated to IO6.0.2. I have reset the phone to factory defualts, I have reset the network, I have powered off the phone and done everything I could to get them to work on this network. Personal. Now I have been to my girlfriends parents and many other places that are public and even after double checking the password. the Iphone 5 From Trouble shooting: I have noticed that the Iphone 5 doesn't seem to like many security options on the routers. Even on my new router I tried several different security options and it seemed to like WPA2 the best. Othrwise I was getting major issues. The iphone would connect sometimes only to be slow and not connect. The wifi signal would keep being scanned and would go out and come back in. The signal strength also qould keep fluctuation even when near the router. My brothers same andriod device was doing the same thing. My brothers Iphone 5 was doing the same thing when using the different networks. Apple there is a major problem here that needs to be addressed when refering to wifi. Considering most carriers now charge for data it is important that if I have access to all the wifi networks I can connect too. This is a major issue that needs to be resolved and looking at the forums it is not an isolated incident. Recomendations: People who call in with this issue, need to have phones replaced if not able to patch, Since no patch exists at the moment, it would be prudent to offer people who are having trouble a credit towards their wireless bill by working with cell providers and to have apple issue a version of an RMA number. Until the issue is resolved. I have 17 days to return my phone to verizon and I am going to wait to hear back. My girlfriend is in the market for a new phone and we can't have issues with a wifi connection especially when charges are going to ensue if we go over our data. Plus the unavailability of a network in areas my cell provider is not able to help with is important. We as apple users need immediate attention to this matter and it is not a matter of how the phone scans for networks. It is an issue with connectivity and how it is communicating with certain encryptions with the routers. Fix need asap. This issue is also not localized to the Iphone 5 as it is happening on the Ipad 4
Hi, today I did an update through iTunes to latest firmware and suddenly my Sim is not working..I reset my phone all contents and after initial setup where I have to choose WIFI, it says Sim not Valid. This is very stressful. I have bought a facotry unlocked phone from canada,I have reset the phone many times before and it worked fine so it's not jailbroken or anything. I am currently living in Botswana and it was working perfectly fine until yesterdayand suddenly from today after the ios 6 update it says sim not valid... what could be the problem?i cant even get through the initial very first welcome page because it says sim not valid. please help methank you.
Wondering if anyone can recommend a good app for a barcode scanner that works in canada and gives Canadian information?? I've been searching everywhere but most say that they work in US or Europe. Hope someone has some experience with this. Thanks!
My 5 year old son has purchased coins for a game on my iphone for the value of £139.00 TWICE! I have been billed for one purchase but the other was is resent and none of the coins have been used, can i cancel the purchase give the coins back and get a refund/ thats our food shopping money for the month
moved from states had a phone with AT&T came to canada now want to get it unlock can some one at an apple store do it
I bought iphone 5 from canada Apple Store. then I came back to Turkey. iphone 5 has a wireless problem. it doesnt works normally. Signal seems very weak and I just only connect to wireless near the modem How can I use international guarantee in Turkey ? Because tecnical service says it is not avaliable in Turkey.
Hi allI just got an Iphone 5 from the app store and model number is MD293C/A its 16 gib... so question is I bought it as unlocked because I m not living in canada will go back to europe within a few days... is MD293C/A model unlocked or locked one? I jsut checked online and web site says its locked but I bought it unlocked? could you please advice me ASAP thanks
Is it true that every iPhone comes with a 1 year warranty? What documents do I need to take to the Apple Store if I can get a new one? My iPhone is unlocked, I bought it online because I'll go to Brazil in June. I am currently in canada.
I'm curious if I can bring my Iphone which I bought in canada to a Japanese Apple retail store and have them fix it/give me a new Iphone? The battery is completely dead and will not hold a charge above 1%. I bought the phone only 6 months ago so I am still under warranty. Any suggestions?
Hi, recently I got iPhone 5 sim free as a gift from canada (bought in Apple Store), everything works fine except proximity sensor, screen doesn't turn off during calls and I contantly press something with my cheeks, I googled this problem and tried all solutions but nothing seems to help. What do I do next? Btw I live in Bosnia so I'm pretty much far from canada. thanks in advance, proud user of many Apple products :)
My IP5 intermittently locks up (frozen screen) when the charger cord is plugged in and the battery is charged to 100%. At least, that's the only time I've noticed it. As soon as I remove the charger cord, it works normally again. Anyone else have this problem? I'm wondering if this is a bug that Apple will have to address?
