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Hello folks, I am in a bit of a pickle! Short of you know what (have to keep the censors off me), is there any possibly way to remote view an iDevice screen on a Windows based computer? I am a eLearning/instructional designer and I have been tasked with creating eLearning courses on how to use our iDevice apps. But my dilemma is, how the heck do I capture the screens? Yes, I know about power/home but that isn't nearly practical, especially for capturing motion. I thought I could do it with the remarkable Teamviewer app but after speaking with their development team, it turns out that this has been an outstanding request to Apple. For quite some time, they have been requesting their customers ask Apple via feature request. See: http://www.teamviewer.com/en/help/353-How-can-I-control-my-iPad-iPhone-with-Team Viewer.aspx Is there a way to do this? It seems obvious that their must be a way because I have seen Apple iPhone instructional videos in the past. Or is this the exclusive domain of a Mac with AirPlay? Thank you BTW, I specifically (at this time) need to remote view an iPhone 5 screen... therefore, an iPAD only solution will not work.
My iphone 4 powered off by itself while i was using it. I know it didnt go dead, becuause it had 40% battery left, It will not charge, and my lock button is broken. It will not come on at all when i plug in the charger. Can someone please help and tell me if there is anyway i can power it back on myself?
Hi, I tried to update 3 apps on iPhone 5 about a week ago. They got 'stuck' while updating, and now are permanently frozen showing a greyed out icon, and saying the status as 'installing.' I have tried everything and need more suggestions.This is what I have tried:Restoring - no changeLogging off iTunes account, pressing home and lock button til apple icon appears, then logging back in - this changes the status to 'waiting' but it's still frozenHolding down icon to delete - it doesn't have cross above these 3 affected appsGone into -> General -> Usage -> then selected each affected app and Deleted them - no changePlugged into PC and synced, then tried removing apps and installing again - the icons aren't removed when I remove, but when I install them again, it does kickstart the icon to change to 'loading', but then it returns to 'installing' and is still frozenAdding a new app/ installing updates for other apps to check to see if iTunes account works - yes they added/ updated fineCalling Apple tech support. The guy was really nice and helpful, but his advice didn't work (as above.) He told me to contact the iTunes account support, and ask them to delete the apps from my purchase history and then try re-installing themContacting the ITunes account support - they emailed me back, and advised me that they checked my download queue and "updates of these three apps are not there." (?) So they gave me the advice to do as above. He also sent me to this link: http://support.apple.com/kb/TS1702 which at the last step says "If you continue to experience the issue, contact the developer of the application for further assistance." Now, my issue is: How the heck do I contact the developer, and will this help, when it seems to clearly be an iPhone problem? Should I give up and take the phone into an Apple store? Any other suggestions will help. Cheers.
Last week or so, my iPhone 5 stopped connecting to my home WiFi. It "sees" the network, and either gets stuck in an endless grey dot loading circle or it even says it is joined. But it still is using Cellular for some reason. My home computer is connecting fine to the WiFi. I have an AirPort base connected to a router provided by Cablevision. I've tried restarting everything - airport, router, -- and have restarted network settings. Nothing works. Any ideas would be much appreciated!
Greetings, My i4 developed yet another problem in the series (previous issues concerned home button, power button and camera module)... Two nights ago, I had the phone plugged in the PC, in order to make backup, syncronize with iTunes, change music etc etc... It took around an hour, maybe hour and a half, and I was surprised to see that the battery (which was not even close to flat) reached only about 70%. Shortly after I unplugged the phone, the battery dropped to 50%. That night I forgot to plug it in again, and I spent the whole day yesterday saving the battery. Later that day, I got home and plugged it in immediately. 2 hours later, the battery was still on 14%. I left it "charging" for the whole night, just to find out that this morning, it was still on 14%. While checking emails and stuff, the indicator "jumped" to 16%, but then dropped to 10%. Now it shows 3% eventhough it's still connected to the computer. There is a battery indicator on the lock screen, which means that it doesn't refuse the charger, but somehow the battery refuses to be charged. The indicator in the upper right corner shows "plug in" symbol, as if it has been charged, not a "thunder" as if it's still charging. I tried cleaning both the dock connector and the cable, I tried different cables, I tried charging from the wall socket and from various PCs, but nothing seems to work. Everything else seems fine though. Battery dead and needs replacing, or is it something more "fruttier"? Thank you!
when i plug my iphone into the computer, nothing comes up. it doesnt even shoe on iTunes. This is really upsetting me to the point of crying. please help me..
My iPhone 4S will not charge when plugged in or sync when plugged into the computer. What happened?
i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone is there anything apple could do if i took it to one of their main shops??? Kris (bulzy_23)
my iphone 4 went dead and now has the apple logo is slow blinking on and off when it's plugged into my computer. I cannot stop it. Tried a hard restart but nothing happened.
I synced my iphone 5 with iPhone 4 on computer and ever since the sleep button works sometimes? I got a "new" iphone 5 to fix this problem and it is happening again on the new iPhone 5? Any thoughts?
Every time I try to go onto certain apps, a notification shows up saying connect to iTunes to use push notifications. No matter how many times I push okay the notification doesn't go away. As soon as I press ok this notification how's up right away. So when I do connect my phone to iTunes on my computer I don't know how I would set up my push notifications. Help me please and thank you.
I put my pictures on a new Iphone. Then I restored my old info from my old phone on my new one. The pictures got deleted. Is there any way to get them back? These pics are so important to me. They are of my baby nephew who passed away and I am so sad. Thank you for any ideas. I feel like I may have to look into some kind of forensic restoration for the photos, but honestly, I would just do whatever it took to get them back for our family. I should add that technology is certainly not my forte.... Thank you to everyone for any ideas; I would really appreciate some help with this.
I am able to power down my iPhone 5, by sliding the red slider. But then about 30 seconds later, it powers back up by itself. I've already done the Sleep/Snooze button and the Home button together for 10 seconds, but to no avail. Any other suggestions?
SO here's what happened, I was texting a friend and listening to music on my iphone... Then all of a sudden I get this pop up notification that says "This adaptor is not supported" I didnt have my phone plugged in and then all of a sudden it turned off and will not start back up. I tried the following:Charge my phone for an hourPressed the sleep/power+home button for 20 secondsPressed the home button and plugged it in my computer while doing so Now with that said, I need to know the following:Is there hope for my Phone?And if I have to replace it, can I go to my cell phone provider-ATT and have them replace it ( I have insurance on it) because the closest Apple store to me is 3 hours away. All the advice the better!
I don't know how to transfer my new app, that I have recently purchased in my computer (Macbook) to my iPhone.
So i restored my Iphone ,i lost everything ,luckily i have a back up file on my computer..my question to any willing to help is how i can place my back up on to my iTunes to then sync it with my iPhone ?
My phone won't send picture messages to any phone other than an iPhone and when I googled it, the solution was to restore it.So I did. Downloading the software itself took nearly 3 hours, but whatever. My phone restarted, but now the bar is stuck at ~3/4 done and it's on "restoring firmware". It's been this way for over 20min. I use iTunes 11.0 and Windows 7.Can anyone help me out? Would it be bad to reboot my computer at this stage?
My Iphone is turning itself off every minute. I've tried a reset while hooked to a computer and it doesnt even give it enough time to complete the reset before it shuts down again. Keep getting error messages or looses the connection. Hard reboot doesnt work either. Please help
When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
I had a story about not charging iPhone. PHcharge my iPhoneI insterday evening (Philippine Time). But it charged less than 1 second. It running out. I plug it anywhere but it not worked. I had to check the battery bar, i found that my iPhone is depleted fast. I checked the LCI but it white. I tried anything:A. Charged for at least 15 minutesB. Turn on and off the iPhone.C. Restart the iPhone.D. Plug it to the computer. But it failed. I will need to seek repair on repair shops? I don't attempt to repair this iPhone. I'm scared about this iPhone is not charging. What I'm going to do? Sincerely,Treshan
I'm planning on buying the iphone 5 because I have an upgrade available. I have never owned an iphone before, but I do have an 2gn ipod which has 8 gbs and has 2 apps and have used 5.5 of my 6.84 gbs available with songs(1175 songs). I have also have 30 photos, and have 1.5 gbs left to fill. If I do get the iphone 5 I will not put music on it, because I have my ipod. I would like to have a lot of apps though, because I like to test them out, and give reviews on them. I have a fair amount of photos in my current phone(around 400), but the camera quality is not that good, and I think because the iphone 5 have a lot more gbs than my current one that I will want to take more than I usually do(although I would probably upload them onto my computer and delete the originals off my phone). I don't have that many contacts and I have a tablet where I play my games and movies on, so that is not an issue. I know this is a bit long but I really want to make the right choice because I plan on having this phone until my next upgrade which is in 2 years. I want to know if 16gbs should be enough or if should I go with the 32gbs? OR if I should just wait for the newer version to come out, and if this is worth to buy. I would also would like to know what the perks and downsides are too. Thank you for your patience and time.
I have just started to update the latest iOS 6.1.3 and my wifi disconnected and all of my contacts have been deleted. My phone has not updated to ios 6.1.3 as wifi stopped working. I have never backed up on iTunes on a computer, I always download everything directly from wifi onto my iPhone. Can I get my contacts back? If I can, how? Please help!!
I recently bought my iPhone 4s from a guy (who bought it from someone else). He sold it to me pretty cheap because when he bought it, one of his friends tried to restore it for him and it got stuck in recovery mode. I have no idea if the phone has ever been "tampered with" or not. He didn't seem to know much about it (said it was his first smartphone) and I thought I might have a chance of fixing it. I'm starting to lose faith in that...I've tried almost everything I can find. I know there are tricks for this all over the internet and I've tried almost all of them. TinyUmbrella does nothing, Redsn0w won't even install on my computer (frustrating!). Trying to restore from iTunes is useless. It gets to about 90% then comes up with error code (-1) and gives up. I've tried that route probably 20 times with no change. I know I could take it into Apple and they could look at it, but I have no information on the phone itself. I cannot get the serial number. Does anyone have any suggestions at all? I'll try anything that doesn't require me taking it to Apple and getting charged more than I paid for the phone to fix it....I run Windows 7. Thanks so much!
I want to have history my iphone 4s in 17/09/2012 Cant you help me please
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, iPad, or iPod Touch 2. iPhone Support 3. iPod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
My 4S Iphone would not sync although it would charge when i connected it to my computer. I got help from an apple representative who walked me through syncing with icloud to get back my contacts. My phone wil not hold a charge since then. Apple diagnostic said the battery was perfect??
My Iphone 4G was updating to the latest i.OS software on itunes (on my windows computer). As usual, my phone had to restart. It turned off, but as it was turning on (when the screen just shows that silver apple logo) an error message came up on itunes saying that it couldnt update the software (I forgot to get the error number). But my phone is stuck with that silver apple logo on it. My computer tells me to restore my phone, which I tried, but everytime I do that, itunes says "extracting software" and then it says "preparing to restore" then it comes up with an error message (number 2009). I have tried restarting my computer. My phone is stuck like this. What should I do? Please help!
My iphone even won't response when i connect it to my computer even Itunes can not find him and i'm sure it's my iphone that has a problem and nog my usb charger
Hi Ive had iphone 5 since it came out, and recently this year, its been turning itself off with plenty of battery life and wont allow me to turn it back on until I have plugged it into wall charger to 'charge' it back up. When its plugged in, it returns to the battery level it was originaly at....30%, 50% for example. Has anyone else experienced this issue? Im going to do a iCloud and computer back up and restore firmware see if that helps?Chris
I'm on my 5th new computer. I can't sync my phone without removing music an what not from the phone. How can I sync my phone to another new apple computer without wiping my phone clean?
After months and months of not being able to update my iPhone 4 to the new technology due to storage usage, i was finally able to. Now after two hours of waiting, my phone says it was verifying the update. My phone turned off and then turned back on and i got the plug into iTunes icon. After i plugged it in it says that the iPhone update server cannot be found.
Hey there, my iPhone 4 won't connect or charge while its connected to my computer..it won't come up that its charging or anything.But when I plug it into my dock or a wall charger,it works and chargers just fine. I need to connectmy phone to my iTunes so I can update more music..Someone please help me!Thanks
Okay so my phone is in a kinda phone coma but thats not the point, the point is that it can sync with iTunes and it can also backup, so I want to know is there a way I can see all my contacts names and numbers from my computer and NOTE I backed it up to the computer.
Please help- its my understanding that iphone stores where you have been (location history). When I was searching the Internet to see if I could access this info, I found Pete wardens iphone tracker download (I think it came out in April 2011), but then I read that apple fixed this problem of storing this info on your computer too, by releasing a software update shortly after. Is that correct? If I backup my iphone to computer will it have a file on there that stores the history of where I and my iphone have been? Or is this no longer the case? I desperately need a log with time stamps, I need to prove where I have been in the last week (marriage problems). If iphone only keeps this info on the phone now, can I access it somehow?Thanks for your help-Alisha
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
I am having a problem with syncing my phone with my iTunes account. I have music I have purchased on my phone and music downloaded to my computer. If I try to download the music from the computer to my phone it tells me its going to delete what is on my phone.I have the iPhone 5.HELP ME!!!
Everytime I try to restore a backup from my computer it says that my iPhone is refusing the back up PLEASE HELP
How do i transfer my photos on my phone to my computer
I have been trying to update my iPhone's software for the past few weeks due to my current provider not being found. (A bar that says "Searching" is always at the top where my 3G should be.) Yet whenever I try directly from my iPhone, it always end with an error message. So, yesterday I tried updating directly from itunes and I let it download the new update and all that. However, after it finished trying to update my iPhone, it put my iPhone in a recovery mode and I've been trying to fix it eversince. I can not access my iPhone, all it has is an icon saying to connect to itunes. I've tried troubleshooting, checking my software, updating my computer etc. yet it still leaves me with this message: "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I've looked on the apple site and I've made sure my security is up to date, my computer is up to date, my itunes is up to date and that I have restarted my computer. I am very irritated and I don't know what to do. I don't know what to do because my warranty is over with apple and I still have a few years on my contract. This problem has become relatively frequent with the replacement I've received from apple. Please post all suggestions or ideas to help with my problem, Thank you for your time. -Applefanatic23
Right, my problem is that my iPhone is turned on BUT the screen is blank. How can I get this to turn off or reset and respond to my iTunes. I've tried the manual reset by pressing the the sleep/on/off button with the home button at the same time and I get nothing. I've even tried plugging it into my laptop to respond with iTunes but that doesn't work either. It will connect to a wall charger with the same wire as that I'm using to connect to the computer. I need as much help as needed.
my girlfriends iphone 4 shut off mid-sync while loading photos now it wont turn back on it is almost as if the battery is dead but it had a half battery charge before trying to apply the photos. how can i reset it or even turn the phone on? the phone has no sign of life. it wont register when we plug into the computer.
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
The iPhone5 is less than 6 months old. After I downloaded some photos to my computer through the USB, I then needed to recharge my iPhone5. So, I removed the cord from the USB port plugged it into the adapter and then plugged into a wall receptacle. After more than 8 hours it has not charged. The symbol shows it is charged but the battery icon shows only 29% and it continues to decline when used. Any ideas on what to do other than taking it to the store. Thank you for any assistance
i just got an iphone 5 today and i need help mostly with EVERYTHING .HELPPPP!!!!!!!!!
My 4S will NOT connect to iTunes. I have turned my phone off and on, restarted my computer, changed computers, changed USB plugs, changed USB ports, reinstalled iTunes, and now I am out of ideas. How do I get my phone to connect to iTunes??
i have been using the same back up file for my phone's for the past four years and my iphone 5 started was all glitchy and i had over 10gb of other used up on phone so i restored it. before i restored it though i saved all of my pictures to a folder on my mac using image capture. now im wonder how to import the photos back into my camera roll, not another folder on my phone. so far i have tried using ieplorer and a couple of other programs like that but no luck. i have about 1,500 photos so i cant email all of them to myself and then save them all. all i want is all my photos back into my camera roll :/
I have an iPhone 4. This morning I Fell and dropped it and the back cracked. Just about 45 minutes ago, my phone was knocked out of my hand and it fell on the floor. I picked it up and it would vibrate when i would get texts but the screen was black. I had heard somewhere that holding down the home and lock button down would fix the phone if it was frozen. it didn't seem to work. But when I got home I plugged my phone into the computer just to see what would happen. i thought i saw something faint light up on the screen. it looked like a usb cord. so i took the phone into a dark room but i let a little light hit it too. At just the right angle i could see the usb cord with an arrow pointing to an iTunes sign. so I connected it to iTunes on my computer. In just the right angle, I could see that i could unlock my phone. My phone screen was really dark so i tried turning up the brightness but it didnt work. So if just the right light hits the phone i can somewhat see the screen.Out of that light it just looks like the screen is black. I'm thinking that the screen light went out when my phone was kncked out of my hand. any help or advice?
Hello, i wonder were I find my phonebook´s number in iTunes? I has look but don`t find anything! Please help me, because i want to see if all my number are in my computer or were them are?! Thank you!
Hello, my iPhone5 wont charge I havnt had this problem until yesterday whenever i put my iPhone into the wall it doesnt charge it says 'tCHARGING IS NOT SUPPORTED WITH THIS ACCESSORY' but whenever i put it into my computer it connects to itunes but doesnt charge? HELP!
hey there, so i bought my iphone on April 5th and it was working fine up until 2 days ago, my phone started glitching and shutting off by itself. Today it shows up with the input cord on the bottom of the screen and an arrow pointing to the itunes symbol at the top of the screen. When i plug my iphone into the computer it says it needs to be restored, i click "restore iphone", it then loads well but when it makes the final load to turn my phone on, it crashes and says "the iphone "iphone" could not be restored. An unknown error occured" what do i need to do to fix my iphone??????