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Hello, i purchased my iphone 5 about three months ago. I keep it in tip top shape with a top of the line case. Just yesterday my sleep/wake button quit working. It will push down but nothing happens when i do so. Apple's troubleshooting said to turn my phone off then on or to try restarting it. However, I can't do either of these things because the button doesnt work! Do i really have to go all the way to the apple store to get it fixed? And if so will they replace it for free? Thenk you!
I just got the iPhone 5 last month. I did an OS upgrade not too long ago. My phone seems to be draining very quickly. Twice I thought it was because some how, a number was called and I thought the line may have stayed open a good long time. Now I don't know. I mostly text, do no web surfing, ocassionally check my email. The past week I keep getting battery low message. Any thoughts/suggestions?
Last night the screen of my phone 4 slowly went black. I tried charging it while hard resetting it but that did not help. also tried just resetting it but nothing with that either. I tried to chat with Itunes but couldn't becasue I cannot get the serial number. I do not have an sd tray nor can I use the screen. It is not printed on the back of the device not is it connecting to Itunes so I can get it from there.
Hello Everyone Who loves Apple most I DO Anyway I would like to make this chat about the iPhone 5 like for tips and tricks and stuff like that but first of all... How do you save battey life. I close all the apps in the multitasking bar, turn the brightness down to 50%, turn the weather and stocks widget off, set the nonifications I want to reminde me, and I also, turn off WiFi and 3G when not using it but my BATTERY STILL GOES TO QUICKLY! Anyone else have other ideas? If you do please tell me them. Thanks: jaydenlezjunior
I am able to power down my iPhone 5, by sliding the red slider. But then about 30 seconds later, it powers back up by itself. I've already done the Sleep/Snooze button and the Home button together for 10 seconds, but to no avail. Any other suggestions?
When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
There's 5 people and it was iMessage, and then it went to text? And half the people are iMessage and half are text, but now, only 1 is test and the rest are back to iMessage. But everyone's iMessage works in other conversations and group chats. How do I get it to go back?
My iPhone 5 recently started having problems with the ringer. The ringer will be turned all the way up, the mute button is NOT being used and the phone will not ring for calls or alert for texts. It is not always happening, but more so than not. I have tried rebooting the phone, the OIS is up to date and I do not have the "Do Not Disturb" set. I can be in the same spot with LTE and full signal have a call/text that is missed then receive a call/text and it rings. Does not seem to matter if the call is coming from a land line, same Verizon carrier cell or different carrier cell there is no noticable reason. Any ideas???
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
Do not buy Apple product in Belgium, there is no support!!! So, here it goes: Three day ago I bought an iPhone 5, at a Mobistar shop in Belgium. 700 euros. Unfortunaly, it has a defective screen, light bleeding at the top of the screen. So I went back to the shop, to get an exchange. But no, they refused. They have to send it back to Apple for repair. It will take three weeks. But I can't stay 3 weeks without a phone. And I can't just pop the sim card into an old phone, either: it's a micro-sim, and the iPhone is the only one who uses that... Except maybe if I buy another new, top of the line phone... And I don't have the money to do that... So I call Apple, directly: "Did you buy it on our website? Sorry, nothing we can do. You have to go through the operator." So basically, I am screwed. I have to keep the defective iPhone. Thank you Apple Belgium! Thank you Mobistar!
Can anyone please help me understand what this line may be?It appears on screen when I take pictures and on the actual pictures as shown.If I zoom in a little it disappears and if I turn the camera to face me, even without zooming in, it doesn't show. Thanks for you help.
My iphone tunred off and it won't turn back on. I have tried charging it, I have tried holding both buttons for 5 minutes at a time. It still does nothing. I've tried going to chat with apple service but i need to turn on the phone to see my serial number to get to that. I'm stuck can anyone help?
My iPhone5 has touchscreen problem, it's started around 2 weeks ago, tortured me, even I can't use it now. Every day, around 7:00-10:00am (sometime it occurred at noon), the touchscreen totallly no reaction, even can't unlock it. I only can chat wit siri -_-''', take phone with headset. I did what I can do to fix it, but doesn't works.. Forced Reset (Hold Home + Power)Restore iPhone via ituneRestore iPhone via itune with FirmwareClear touchscreen -_-'''Del all appsWipe all dataTurn off it, couple hours later, turn on phone (Some time, it is works. But when I can't turn off power usually.)... This problem occurred randomly, when I going to visit apple store, the phone works fine. ARE YOU KIDDING ME? So, I can't exchange a new one back. Anyone has idea how to fix it? or anyone could give me some instruction? Or anyone faced same problem but solved it finally? I have vedio record when the problem happened, so can i show Genius the vedio when i go to apple store? Thanks for all.
Hi, I have an iPhone 4S with wifi button grayed out similar to the case here http://support.apple.com/kb/TS1559andhttps://discussions.apple.com/thread/4638071?start=0&tstart=0 I already performed a network reset, reset to factory setting and updated eveything via itunes. I know that its most likely a hardward issue as stated in the forum. Now here is the problem. I bought the iphone from a local (philippines) online reseller http://lazada.com.ph. Lazada would only give the the apple 1-800-1441-0234 number and will not accept any repairs and service. I would never purchase anything from lazada specially electronics because of how they handled my case. Absolutely no support and repair /service channels for iphones bought from them. As per lazadas advice, I called the 1800 number and was again adviced to call the local carriers. I was adviced by the apple chat support to contact my local carriers. Local carriers like smart and globe would only accept repairs and service for iphones bought from them. I visited several local apple reseller stores and they decline to render service because the unit was not bought from them. I cant seem to get technical support and have the iphone checked by an authorized service center. What and where is the proper channel for me to get support and have the unit repaired or replaced? Thank you in advance.
so i downloaded the line messaging app and i try to download new stickers from the sticker shop and it keeps saying your purchase cannot be completed??? help
Subject line says it all. I need to have multiple playlist windows open at once.
Well I tried turning off the Bluetooth, turning off WIFI, turning off location services, and all Push activity. After all of this my battery lasts about 8 hours. I guess I could keep the phone powered off but I think that kind of defeats the purpose of owning the phone. Any studies on the lifespan of an iPhone 4 battery? My applecare warranty runs out in a few months.
A weird rectangular, transparent, shield has appeared "above" any key selected from lock code to apps that blocks any tapping on any keys or keypad.If I tap hard and fast, it might catch but then enters the number, or whatever, multiple times (cause of rapid tapping). This has happened 6 times since March, where I've had to fully restore factory setting. First time, didn't know had to manually back up apps, dir., etc., so had to re-build it all 1st time. Since, same weird transparent shield appears, then no button will "select" or function until full restore. Because after rapid tapping, hard, one might stick, after 1, 2, 3, Dozentaps, it proves something transparent is blocking (the rectangle appears as a fine point box line hovering above anything I tap). This last time, the full restore put it back, and the problem is still there.Am back on my old 4S, which I kept, as spare (amazingly) until a fix. Will prolly have to send it in on a slow boat to China, where itwas made, which is gonna be quicker than a repair job, I'm sure. Nothing like this comes up on the forum, any advice is well appreciated.Thank you kindly.
Unable to buy the jelly line rubyThere is a message.your purchase could not be completedA temporary error has occurred please try again later (80006)Need to do?
My mom passed me her phone as she couldn't get it to restart. I got it to charge and restart in recovery mode. However, I've tried all steps on this and many other forums and it is stuck in "trying to restore". On the phone, it will blink a white screen, show the apple logo and a progress bar then quickly disappear then on the computer give me error code 9. I have tried 3 different cords, on both my MacBook Air and my iMac. Same results on both computers. She purchased a new phone as she couldn't do without, but would love to fix this phone and give to one of my children. This phone has not been jailbroken. Any help would be sooooo appreciated! Not sure what will happen if I try to take this to Apple.
Okay, so lets see if this works. So I've had my iphone 4 for about a year and a half, I've never really had issues beside the normal glitching and having calls drop here and there. Recently I've had an issue with my iphone connecting with just one individual. Yes, I know it sounds weird but keep reading. I have been able to make calls and recieve phone calls fine, however I cannot with just one single individual. They to also only have the same problem with me, however the only difference is they can hear me but I cant hear them or anything. We're able to text and send picture messages without any issues. Now sometimes when I try to call them, itll ring twice and then the line just goes dead, but thats usually them picking it up. I cannnot hear them at all. I've already done the reset on my phone and I've already contacted apple about this issue and their about as lost as I am because it doesnt make sense that this is only happening with one individual. I've also blew out the speakers and such like people have suggested. I use my head phones that came with my speaker, and ive connected and reconnected them incase my iphone thought they were plugged in. Let me give you a little bit more info. They have an android phone, we have the same carrier which is verizon and they live in another state (not sure if thats helpful). I'm completely lost because this has been going on for about 4 days now and its driving me crazy. This happened a few weeks ago, however it magically fixed its self ( im thinking it was because I had bad service). If anyone has any solutions that might help, please, please let me know.
Hey Guys, The New facebook chat head isn't working at my facebook account I tried my friends and my brother account it's working I sent a report to facebook but nothing changed please Is anyone know the reason ? My iPhone is 4S IOS: 6.1.3
I have noticed for the past few weeks that whenever I bump my iPhone 4S or put it down on a countertop / desk / bed or really any surface with less than the most possible care, it will vibrate and show the bell with a diagonal line through it. It isn't due to a notification. Is anyone else experiencing this problem? It seems to have been a recent onset. I run an unlocked iPhone 4S on T-mobile in an Otterbox defender case. This seems to be since the t-mobile update.
Hi I'm a student and I currently live in Toronto but soon return to Italy. I wanted to buy the new iPhone 5 unlocked and use Wind as an line. I have two questions:When I go back to Italy, I can use it, with the Italian line?Which model should I ask in the Apple Store? A1428? Regards and sorry for my english!
My Iphone 5 has been connected succesfully via bluetooth to my car for the past 5 months (Ford Fiesta). Yesterday I went to use it and it wont connect, I powered off the phone, turned bluetooth on/off still not working. I debonded all phones from the car and went to start afresh but that wont work either. When it is searching for devices it just seems to be stuck? I tried another Iphone 5 in my car and that connected no problems at all. Anyone have any ideas, it clearly must be the phone but wonder what on earth I have done.
A few weeks ago I updated to the new fb chat head feature on my iPhone 4 and it worked perfectly. However, the next day I got another update for the sticker feature, but after updating to this addition neither features appeared. The new fb was present, but my chat head feature was no longer there and no stickers either! Facebook chat just appeared like it did before I updated any of it, but the other aspects (e.g. news feed, etc.) are updated. Does anyone know how this happened and what can I do to fix it?
I have an issue where the phone worked fine - zero issues, I took a call, hung up then the screen became a line that looks like the apple logo motion blurred from the top to bottom then fades to vertical lines of blue and black. No restores resolve it. I have tried all angles of resetting it. To me it looks like the screens are woking but the os is bugging out... I can reset, reboot, restore and it goes throught the strange black and white screen (obviously the apple logo startup screen - then goes to the multicolored line screen - which is some freaked out version of the home screen.
My wife has a iPhone 4s 16 GB phone that she has had for about 16 months. It is out of warrantee now and go figure now it is having issues with the screen. On a daily basis, the screen shows strange colored lines. But they aren't straight across the screen, they seem to follow borders between different colors, like a contour line. And sometimes the entire image on the screen starts to jitter up and down. These can be temporarily fixed by pressing on the display, typically near the earpiece. I've opened it up and pressed on the display connector to make sure it is in tight, but the issue still shows up. I would think that being able to clear the issue by pressing on the display rules out any software issues, but the way the discoloration behaves is sure strange. Has anyone seen this issue before?
I can't buy what's app from credit card some problem. MSG is red line this methods is declined try another payment methods this msg
Hello! This is my first time to enter the Apple Support Communities, and this is my first problem.Perhaps this video will explain everything: http://youtu.be/nKzWYuPNBSA I am using iPhone 4 32gb GSM Model MC610LLIt is running iOS 6.1.3 It is NOT jailbroken. It will mess up my phone, anyway. Please help me! I'm short on cash right now so I can't afford a new phone! That's all
Hi,I have an iPhone 5 and Macbook Pro 13" Retina. I "imessage" from both, and it worked smoothly before but now I am starting to have some problems.. First of all, on my Macbook, I can imessage people easily, but whenever I send it from my laptop, it does not sync to my phone. When i try to send a imessage from my phone, it says delivered, but the person on the other line sends back their answer in regular "text" form for EVERY one of their replies . It has been happening for a couple of days now and it is getting really annoying... Any ideas? Thanks!
You're not addressing Apple here, just iPhone users, please don't provide your personal data like serial/imei numbers Have you tried this article? http://support.apple.com/kb/ts3424
Suddenly it's gotten so that my iPhone4S (on Verizon) isn't ringing when Bluetooth is on. It does get calls on the screen and it does make sound otherwise. I turn Bluetooth off, and it always rings now.I suspect this may be particular with the Pansonic land-line headset/bluetooth connection I use. It was great when working in that my land lines would ring (with the sound of my cell ringtone no less) and I could get cell calls on any headset in the house. It used to work all the time (For several months at least and perhaps my bluetooth on this phone isn't as strong as the old 3GS?)Something to look out for if your phone stops ringing and can't otherwise be explained or fixed by resets etc.
I don't understand. Is there a question in there somewhere? Or are you just benefitting us with this arcane bit of trivia on the inner workings of the phone? Cause Apple doesn't read these forums. Except for the invisible moderator who's only apparent job is to zap you if you get out of line. We're just ordinary customers with nothing better to do to while the time away. What we may think or do is of little concern to Apple (provided we continue buying the goods).
HI everyone (I'm not an english people so i hope you will understand that i write). Today, i download a free app but in reality it's a spyware and my iphone is not the same since i download this app.I Reset many times my iphone (it's an iphone 4S) with itunes without conservation but i think it did not work. More precise, it's not a jailbreak iphone so people told me download CYLAY but only if it's a jailbreak iphone and it's not, what it possible to do to delete everything and be sure it's ok. The app download call Avast! secure line VPN but it's not really avast it's a spyware and many people download it and have problems next. Thansk for your help and i hope you understand me.
I currently have a several year old Samsung Flyte phone. I am included with my wife's account under the AT&T family plan. My "line" has no data plan linked to it - her iPhone 4S and her sister's iPhone 3 do. The contract with AT&T for my phone/line expired several months ago. I'm thinking about upgrading to an iPhone 4, but I don't want to give up my existing phone number. And, I understand that the iPhone uses a micro SIM card - different that other manufacturer's phones. I'm pretty sure that I'll need to add a data plan to my "line" - not a big deal. Ideally, we want to add another line to the wife's plan (without data) and give the Samsung phone to her mom, who lives with us. But, I do not want to loose my phone number. We want my new iPhone to have my existing phone number and the Samsung for her mom to have a new number. Is this possible?
hi all ive tryed to look on line and cant find nothing on this matter hopefully someone can help me i had the iphone 5 and my network kept going i rang my network and said all was fine so i ended up getting rid i have no bought a new iphone 5 and yet again doing the same thing ive been in the 02 and all is fine ive rang apple and cant talk to me as i bought the phone of a mate of mine they will only put it in my namr if i no his email and number which i dont have.. when he got the phone he regisered it in his name is there any way i can change this to me i can use me user id and stuff but when ringin apple there asking for the email of my mate i dont have thanks
my iphone 4s wont let me type some letters when i text and there is a line in the screen but it is not cracked does anyone no how to fix it
please need to apdete softower
My snap chat, mail,Skype, photos, phone, message and even settings crash about 5 seconds after I click on them!! Please help find a solution!
hi all - please help me with this down below is the strangest data history that i have found on spouses phone iphone 4- I am suspicious that is is jailbroke which was asked and denied doing to the phone -- becuase in january in data it said something along the lines as the battery or sim card was removed and ya ya -- anyways I want to know what the **** is it i have never seen such a thing ever and if a phone is jailbroke -- could you easier hide the amount of time you use internet on phone , can you use apps without anybody knowing can you have text chat sites that are hidden -- please help thanks so much SORRY ALL BELOW IN A SEP DISCUSSION IS WHERE I COPIED AND PASTED DATA FRM THE IPHONE WOULD NT LET ME DO IT ON HERE THX
Little random kids started a group message and keep spamming my phone! Apple needs to make an update to be able to remove ourselves from these annoying messages! Before anyone says "turn off your group chat" or "tell them to stop" IT DOESNT WORK. I still get all the messages!! I Want OUT!!!
hello everybody, until just recently my iphone 4s home button was perfectly fine. Now, it feels like it below the glass or stuck down a little . My friends iphone doesnt have that problem and mine is newer than his. His home button is perfectly in line with the glass and feels right. Why doesnt mine? Please anyhelp will be aprecciated. Thanks
my iphone 5 appears bent, what can I do
After chat with Apple support about the grayed out wifi , I sent my iphone with a friend to Berlin to replace it , i did not know that the branch is under construction, and now what is the nearest Apple store from Berlin , I hope if anyone can help.thanks in advance
My iPhone 4s is not charging. Last few days it was eating up the battery life quicker than usual. Tried doing all the power up deals, turning off then on, even a restore. It is now completely powered off and not turning on even when plugged in. I'm out of ideas. A little help please!Thanks
We have been having trouble with our iPhone 4. It will just die. I researched the web and was able to find the information to restart it by pushing both buttons. This resets it, but does not last. I did a complete reset on the phone then updated it, but it continues to turn off and has to be restarted. It is out of warranty, any help would be great.
We found that your app uses one or more non-public APIs, which is not in compliance with the App Store Review Guidelines. The use of non-public APIs is not permissible because it can lead to a poor user experience should these APIs change. We found the following non-public API/s in your app:_terminateWithStatus:If you have defined methods in your source code with the same names as the above-mentioned APIs, we suggest altering your method names so that they no longer collide with Apple's private APIs to avoid your application being flagged in future submissions.Additionally, one or more of the above-mentioned APIs may reside in a static library included with your application. If you do not have access to the library's source, you may be able to search the compiled binary using "strings" or "otool" command line tools. The "strings" tool can output a list of the methods that the library calls and "otool -ov" will output the Objective-C class structures and their defined methods. These techniques can help you narrow down where the problematic code resides.We appreciate that you may have made the precautions in your code for using non-public APIs, however, there is no way to accurately or completely predict how an API may be modified and what effects those modifications may have. For this reason, we do not permit the use of non-public APIs in App Store apps.If there are no alternatives for providing the functionality your app requires, we encourage you to file anenhancement request. Or, try working with the Apple Developer Technical Support team to explore alternative solutions. On occasion, there may be apps on the App Store that don't appear to be in compliance with the App Store Review Guidelines. We work hard to ensure that the apps on the App Store are in compliance and we try to identify any apps currently on the App Store that may not be. It takes time to identify these occurrences but another app being out of compliance is not a reason for your app to be.For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to:- include the complete details of your rejection issues- prepare any symbolicated crash logs, screenshots, and steps to reproduce the issues for when the DTS engineer follows up. For information on how to symbolicate and read a crash log, please see Tech Note TN2151 Understanding and Analyzing iPhone OS Application Crash Reports.If you have difficulty reproducing this issue, please try testing the workflow as described in <https://developer.apple.com/library/ios/qa/qa1764/>Testing Workflow with Xcode's Archive feature".
Hi, (iphone 4 16gb)I recently had to change the front screen with a replacement set, I did everything to A standard,all the cables correctly connected etc, but when i try to turn the phone ON it does nothing.I plugged it into a wall main charger and now it turns on/off every 10seconds only reaching the apple logo boot.It has not once booted to the main screen. Before all this the iphone was bought second hand, its legit but had a damaged screen, withthe screen displaying red lines anywhere with light with the brightness flashing when bright. Now it looks to be fixed, since the apple logo previous on boot had a red line through the centre, but now has totally gone. I know this forum does not support people fixing there own iphones, but its not in warranty and i cant afford to buy a new one just yet. Does anyone know whats happening.Simply it only boots when connected to a power source, lasts for around 5-8seconds on apple logo, switches off and does the whole process again.I cannot simply hold down the power and home to get DFU mode since it restarts too fast.
