iphone 5 and backing up corrupt

I'm trying to back up my iPhone to my computer, and I'm getting the message"iTunes could not back up the iPhone [my_name] because the backup was corrupt or not compatible with the iPhone"  I sorta know how it happened.  I lost a hard disk, but kept a current backup of my entire iTunes library on another drive (because I've lost drives before) and when I replaced it, itunes worked again, except for this...  Anyhow, I've googled this problem, and found a solution; in Device Preferences > Devices, delete any backups that appear, and then try again.  But... The box is empty.  There are no backups listed.  I used to have one, I know I did.When I try to back up again, thinking it would create a Device backup, I get the error. I'm not interested in recovering anything from the backup, as I have original on the phone, as well as the current library. I just need to delete something in the iTunes folder in order to clear this problem, but I don't know what.  (I'm an advanced user, I can handle it.)  Help! thanks

PLEASE HELP iPhone 3G

My iphone 4 powered off by itself while i was using it. I know it didnt go dead, becuause it had 40% battery left, It will not charge, and my lock button is broken. It will not come on at all when i plug in the charger. Can someone please help and tell me if there is anyway i can power it back on myself?

iphone 4 won't charge

Greetings, My i4 developed yet another problem in the series (previous issues concerned home button, power button and camera module)... Two nights ago, I had the phone plugged in the PC, in order to make backup, syncronize with iTunes, change music etc etc... It took around an hour, maybe hour and a half, and I was surprised to see that the battery (which was not even close to flat) reached only about 70%. Shortly after I unplugged the phone, the battery dropped to 50%. That night I forgot to plug it in again, and I spent the whole day yesterday saving the battery. Later that day, I got home and plugged it in immediately. 2 hours later, the battery was still on 14%. I left it "charging" for the whole night, just to find out that this morning, it was still on 14%. While checking emails and stuff, the indicator "jumped" to 16%, but then dropped to 10%. Now it shows 3% eventhough it's still connected to the computer. There is a battery indicator on the lock screen, which means that it doesn't refuse the charger, but somehow the battery refuses to be charged. The indicator in the upper right corner shows "plug in" symbol, as if it has been charged, not a "thunder" as if it's still charging. I tried cleaning both the dock connector and the cable, I tried different cables, I tried charging from the wall socket and from various PCs, but nothing seems to work. Everything else seems fine though. Battery dead and needs replacing, or is it something more "fruttier"? Thank you!

How to backup my iphone

My iCloud says my backup is Incomplete and I can't figure out how to make it complete. Help?

My Iphone 4s dont open up after i switched off it. when i open it it stuck in apple logo mode. I cannot switch it on again. their way to backup my photos since i cannot switch on my phone

My iphone 4s dont open up after I switch off it. When I click the switch on button it blinks the apple logo in the black background. Is there anyway that i can backup my photos since I cannot open my phone?

how to restore new iphone when ios not compatible iPhone 5

Greetings.  Trying to set up new iphone 5.  Backed up iphone 4 (old phone) with icloud.  In going through the set up process with iphone 5 (new phone) I am stuck at the "choose backup".  It is not allowing me to select the most recent back up because "No iCloud backups are compatible with the versin of IOS (6.0.1) on this iPhone).  Any suggestions?   Thanks.

iPhone 5 won't wake up from sleepstandby

Hello, I am having a really strange problem with my iphone 5 for last 3-4 months. Sometime when i want to use my iphone from standby/sleep mode it dosent do anything! sleep/wake button, home button even silent/sound button dosent work. I know the silent/sound button dosen't work cause normally it vibrate when I turn it on. So the problem is my phone wont wake up from sleep/standby mode. The screen stays black and nothing works. If i press the home button and power button for 10-15 time very quickly, then it takes a screen shot and wakes up!! Sometime it stays in this stage for 5-10min. So here is what i did to solve the problem.1. I restore the phone from phone and ituens.2. I delete all icloud backup and started as a new phone3. I went to apple store and replace the phone with a new one!!4. I jailbreak it at last to see if it solve the problem!5. turn off the icloud to see if it works And sadly nothing of all this solved my problem! Now im not sure any specific app causing the problem but it almost impossible to find it out. So if anyone have any similar problem or any suggestion to solve it, then it will be really helpful.

URGENT HELP iPhone 4S

Last night i went on my phone to make a phone call but all my contacts were somehow deleted i tried turning off my iphone and then turning it on but still had the same problem. I dont know what to do i had icloud but never used the backup for it infact i had not signed in to it till the next day. I somehow managed to get a few of my contacts back through my messages. There were many important numbers in there. To top it off the most important thing to me was all my information on my calender list like my appointments, and many other important events. I do not know hot to retreive it if anyone could please help me it would be greatly appreciated. Thank-you

backup Issues Deleting Other Files iPhone 4S

I recently replaced my iphone screen and afterwards I discovered that my camera roll had crashed. With it, I lost all of my pictures and videos. Luckily, I recovered them from a program that I had downloaded. However, the storage that used to take up my photos and videos on my phone had transfered to the "other" section on itunes. Is the only way to remove/decrease the storage of the "other" file by restoring your iphone? I don't want to restore my iphone because I am also having issues with backing up my phone. Whenever I try to back it up on itunes, it says "the backup was corrupt or not compatable with the iphone". My phone has never been backed up because of this issue, so if I were to restore my phone then all off my files would be deleted. I have tried reseting my phone, but the "other" section is unchanged. Is there anyway I can delete the corrupt files on my phone? I have tried removing all pictures, videos, apps, and music in an attempt to discover the source of the corrupt files but I haven't found them. Also, if I was to "restore backup" with my iphone from my ipad, would that mean losing my messages? 

My iPhone 5 won't stay powered down.

I am able to power down my iPhone 5, by sliding the red slider. But then about 30 seconds later, it powers back up by itself.  I've already done the Sleep/Snooze button and the Home button together for 10 seconds, but to no avail. Any other suggestions?

Crashing and screen flickering problems. iPhone 4

I too have had the "flickering/flashing" screen problem...I received my first iPhone 4 on release day (6/24); had no display issues until 3 days later, on 6/27. First occurred while on call in car; phone continued to work but display was black; had to do the two-button "hard restart" method to reboot phone. I was away on vacation for a week (not near an Apple Store), and phone continued to have this issue at least once/day. It could be on any screen or app...had it occur on calendar, a game, the home screen, etc. It would begin flashing ~8 times, then go to a "lit up black" (not off but slightly and evenly lit up black). Sometimes it would be 75% black, w/ a whiter "band" across the top 25% of the display.I discovered that sometimes if I quickly hit the button on top while it was still flashing, I could "save it."I have videoed this (using my 3GS phone...now my wife's) a few times, and it also did it at the Genius Bar at my local Apple Store last Friday (7/9) when I returned it. They saw it in-person, and watched one of my videos, and promptly gave me a replacement phone.However, the NEXT day, 7/10, my replacement iPhone 4 has started to do a similar thing...no "flashing/flickering", just goes to the "lighter black" screen. First occurred when trying to open the calendar. I contacted Tech support and spoke to someone at Apple for ~1 hour, who said there have been NO reported display issues from others, and thought it perhaps was due to a corrupt "Restore from backup" file. She suggested that I do a regular restore (not from backup), but I have hesitated to do so yet, instead looking/waiting to see if others have had this issue, as I don't want to lose contact, texting & calendar info.She also said it was not good to perform the "hard restart" (two button) function very much... I eventually have tried the "slide to power off" across the top of the black screen, and phone turned off and could restart with just the single (upper) button. So the phone is ON...just display isn't...I am an AVID iPhone user (have had the 2G, 3GS and now 4 model) for 2 1/2 years, and this won't make me "switch"...I just want it FIXED..!

i didn't insert password when i was backing up but when i choose restore from backup itunes ask me passsword Help me please. iPhone 5

help me

Why u inhabit truecaller from showing non saved contacts as other operating systems iPhone 3G

I have a truecaller app but it don't show names for unsaved no. When they calls as I was used in Samsung for example and when I asked the apps co. They told me that apple don't allow them to do..so please could u guys manage this

Ringer not working iPhone 4S

When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone.  I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula

iPhone images won t restore after phone reset

Hi, I am hoping someone can help me as my wife's iPhone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iPhone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space.  Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iPhone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iPhone and images previously uploaded from the laptop. Cheers Chipontheroad

Help Retreive Contacts from phone iPhone 4S

Okay so my phone is in a kinda phone coma but thats not the point, the point is that it can sync with iTunes and it can also backup, so I want to know is there a way I can see all my contacts names and numbers from my computer and NOTE I backed it up to the computer.

Desperate- way to extract location history of my iphone where I have been

Please help- its my understanding that iphone stores where you have been (location history). When I was searching the Internet to see if I could access this info, I found Pete wardens iphone tracker download (I think it came out in April 2011), but then I read that apple fixed this problem of storing this info on your computer too, by releasing a software update shortly after. Is that correct? If I backup my iphone to computer will it have a file on there that stores the history of where I and my iphone have been? Or is this no longer the case? I desperately need a log with time stamps, I need to prove where I have been in the last week (marriage problems). If iphone only keeps this info on the phone now, can I access it somehow?Thanks for your help-Alisha

iPhone 4 battery drain when powered off

Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all

My iphone 5 refusing to restore backup

Everytime I try to restore a backup from my computer it says that my iPhone is refusing the back up PLEASE HELP

Can I backup my iPhone if i set it up as new one but backed it up recently iPhone 4S

Okay heres the deal,       I got a new iPhone two days ago and yesterday it was causing problems so when I called to get it fixed they made me back it up to my iCloud but they made me set it up as a new phone. Now I am wondering if I can somehow access that information and restore my phone without having to reset it again.

Wifi greyed out on Iphone 4s

All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?

import contacts from samsung iPhone 4

Can anyone help, how to import the contacts to I phone from samsung kies backup file

how to backup iphone 4s before erasing everything

am thinking of upgrading my iphone 4s to a 5.  How do I backup all my files and pictures of my old 4s, then erasing it so when I sell my 4s there is not info or pictures in it

how I backup my iphone iPhone 5

Im about to unlock my phone, how do I back up my iphone 5?

iphone 5 OTHER data issue no disk space. Ongoing

Hey everyone, so as an ongoing issue i have around 9.5gb of 'other' data on my 16gb iphone 5. i have restored my iphone from icloud and a pc backup. Set up as new iphone. and restored from back up. deleted every app and reinstalled them all. i have deleted music and reinstalled it. i went through the phone with iexplorer and tried to find the files and its just not happening. HAS ANYONE GOT A CLUE ON HOW TO GET RID OF THIS BUG?!

Restore iPhone 4s as NEW

My iPhone 4s has a bad operating system (confirmed at Apple Store)  I was given a new device and we restored my settings, etc. from backup.  I was warned that there was a possibility of the glitchy iOS being transferred to the new device.  Well after a couple weeks, this proved true.  Next step is to restore device as NEW.  Before I attempt this, I would like to be as prepared as possible to avoid losing anything permanantly.  I am looking for advice with this - since I won't be able to restore from a backup, will I need to create a new iCloud account?  Can I remove previous backups from both iTunes and iCloud?  Thanks in advance for any help! This has been an ongoing issue since I purchased the phone new in January and it's beyond frustrating!

Just did restore but only 30 of my 250ish apps restored PLEASE HELP iPhone 5

Following the most recent ios version update, my iPhone 5 completely crapped out and had that little usb symbol on the screen.  I called Apple...they walked me through transferring all my almost 3000 photos/videos to my computer (obviously not able to do through iTunes/iCloud when my phone wasn't functioning).  I asked if everything else (about 250 apps...no music) would be in the most recent cloud backup which was only a couple hours before the phone crapped out.  They said yes.  I did the restore and only about 30 of my 250ish apps restored!  I never saw all my apps in my iTunes for some reason and all the apps that I can see in my iTunes have been restored.  I wasn't at capacity for iCloud storage either because it happened a couple months ago and I bought more storage space.  I've only been an iPhone user since Dec 2012 so PLEASE HELP if you can and let me know if there is anymore inof you need from me to help me troubleshoot. PS=I use a good 30-40 of those apps while I'm running experiential marketing campaigns in the field...one of which is a HUGE campaign I'm managing starting tomorrow.  I'm toally FREAKING out right now with my apps not all restored even though the restore is complete. PLEASE HELP -super grateful in advance Julia

My iPhone speaker broken whenever I try to use Siri it doesn't pick up my voice. suggestions iPhone 5

This has been going on for a while now. It did have some sort of hot and cold phase. E.g. one day the speaker for Siri works then the next it doesn't. But now it doesn't work completely. It's been really bugging me.  I've been hearing a lot of rumours that the iPhone 5 has had loads of technical problems. Such as, delivered broken and certain other things that do not work. Knowing if this is true, I do not know. However, the iPhone still works when I am on the phone to people.  People have suggested to me to restore my phone to factory settings. I have backed it up onto my PC, then did a full restore, then restored my backup. Still, did not work. If anyone has any suggestions on what I should do, please could you let me know. Thank you, Sean.

can you restore app from backup iPhone 3G

I deleted all the data from my GasHog app and I'm wondering if I can restore it.  I bought a new car and realized after the fact that I could have just set it up as a second vehicle.  Would be nice to compare my mileage between the two cars but if I can't selectively restore the data from the app, it's not a big loss, just a bummer.

How I restore my Outlook calendar after it got deleted when I synchronized it with my iphone

I synchronized my iPhone with iTunes and my Outlook calendar.  By doing so, I deleted all of my Outlook calendar events in Outlook and on my iPhone.  How do I reverse that action?  I tried restoring my iPhone with the backup.  When I do this, my calendar events come back on my iPhone but as soon as I plug it into my computer, it syncs with iTunes and deletes everything all over again.  I have tried changing the sync settings to not sync the calendar but it still synchronizes and deletes everything.  PLEASE HELP!

iPhone 4s battery meter unsolved mystery

I have an iPhone 4S. In January, I started to notice that it would die at 30-40%. Gradually, it started to stay stuck at 100% almost all day then die around 60-70%. Then it went completely bonkers. It would go from full charge to 15% to 0% in minutes. Plug it in and it would go from 0% to fully charged instantly. I took it to Genius Bar, diagnostics showed the battery was fine and they told me to restore it and set it up as a new phone. That didn't solve the problem. Went back that day and this time, the diagnostics showed the battery was bad so they replaced it. It worked normally for a little bit before it started doing the same thing again. So I took it back and they replaced the phone. After a few weeks, the same thing happened with the new phone... stuck at 100% for a long time, dies at ~70% (keep in mind I set it up as a new phone so rule out any software issues from a previous backup of the original phone). At this point, I'm thinking it's a faulty charger or something that's screwing up the hardware. So I was back in the Apple Store again. They replicated the problem and told me to restore the phone and set it up as a new device. Having been through this before, I asked them to restore it right then and there because I knew it wasn't going to fix it. Sure enough, it happened after the restore. So they replaced the phone again. That was three weeks ago. I started using a completely different charger (Apple charger, not third-party) and even changed outlets, but the new phone is doing the same thing again. Over the weekend it died at 48%, then 50%, now 56%. I don't know what to do anymore. I can probably go get the phone replaced again, but it probably won't make a difference. Any suggestions? I've done several hard resets, tried to calibrate the battery, let it run out completely and sit there for a couple hours before plugging it back in...nothing works.

an iPhone app like android sms backup

Is there a way to automatically backup text messages to gmail like the android sms backup+?

itunes asking for password to restore new iphone from backup. I didn t set password when I backed up phone. How can I restore new phone from backup I made just before giving my old phone to Apple

I had to take my phone in because the camera was broken.  I backed up the data on itunes and took the phone into the Apple store.  They gave me a new phone and said to just restore it from my latest backup.  When I select the restore point to use, itunes asks me for a password.  I didn't set a password when I backed up the old phone and iTunes doesn't accept my iTunes account password.  How can I get my new phone restored with the backup I did just prior to giving my phone to Apple?

Another iPhone disabled question- iPhone 4S

Hi All, So I have disbled my iPhone 4s by forgetting my passcode (like it seems many other people do!). Also as the phone went dead as I was away for the weekend the SIM is also locked. I have often backed it up to iCloud but I never had the camera roll back up option ticked as I cannot see it when I sign into iCloud. I dont have iTunes on my laptop or access to the original iTunes where it was synced a year and a half ago. My question is can I get the phone unlocked by Apple? ( I have the IMEI number and proof of purchase) Is there any way of keeping or getting my photos/videos and messages? When I had my phone plugged into the laptop and was clicking backup through wifi will this have also backed up my photos? Thanks!

iCloud backup says 5413 iTunes will only let me restore to 111812 backup why iPhone 5

Just had to restore my iPhone 5 for the latest update (btw, why?!), and the latest backup iTunes will let me restore to is 11/18/12 (the day I started storing all backups to iCloud).  Using my iPad, I accessed iCloud and it said my iPhone was just backed up on 5/4/13.  How do I restore with the iCloud backup instead?  Thanks very much,

Issues after 6.1.4 update iPhone 5

IS anyone else having issues after the 6.1.4 update? Here is what I have experienced in the last two days.  1- Unable to access a locked or secure network.  It asks for password initially.  When entered, it is unable to connect.  I restart and then go to Settings, find the network and click.  I never get a prompt for the password, just "Unable to Connect" 2-Bluetooth.    I can after a few attempts to connect my Bluetooth headphones, only after I get a "Failed attempt" a few times.  Then only music works, unable to make phone calls.  This happens with two different products.  A SENA SMH 10R and LG HBS 700.   3- Music play - I found this issue out when trying to figure out problem with Bluetooth.  I can start to play a song fine, but if I click on the ">>" or "<< "  it freaks the player out and then skips multiple songs or stops play and goes back to the playlist.  At first it was doing this with the Bluetooth headphones when using it to make selections.  So I deleted the devices and the iPhone continued to do it when selecting functions on the screen.  Some playlists did it and some don't.  Creating a new playlist did not help.  Additional Info.Apple Store replaced my iphone on Saturday 5.4.13 because if antina issues.  The issues above came after I restored from backup and updated the OS.  I have erased the phone 2 times since getting the new phone and restored from back up and rebuilt from Itunes and neither way makes a difference above. What is going ON?   Message was edited by: Karl Kroeker  Corrected Version update

my icloud and backup shows corrupted backup. how to restore incompatible or corrupted backup iPhone 5

Hi everyone. Day before yesterday in the evening i was talking to my friend and once i finished my call, i hangup the call. Suddenly i realised my external speakers were not working. i havent backed up data for more than 5 weeks so i decided to update my iOS from 6.1.2. Then i connected my windows laptops with itunes 10.6 i tunes i tried updated my phone. now my iOS 6.1.4 but i cant fix that external speakers problem. It wasnt working still. Any suggestions friends ?????

restore iphone backup resets iphone to older iOS

does restore iphone backup resets the iphone to older iOS?

help iPhone 4S

if you backup your phone to the computer where does the file go?

Battery life-iphone 4

Well I tried turning off the Bluetooth, turning off WIFI, turning off location services, and all Push activity.  After all of this my battery lasts about 8 hours.  I guess I could keep the phone powered off but I think that kind of defeats the purpose of owning the phone. Any studies on the lifespan of an iPhone 4 battery?  My applecare warranty runs out in a few months.

problem with iphone 5.

The Basic Troubleshooting Steps are: Restart... Reset... Restore from backup...  Restore as New...  Restart / Reset  http://support.apple.com/kb/ht1430 Backing up, Updating and Restoring http://support.apple.com/kb/HT1414  If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...  Be sure to make an appointment first...

I forgot my backup password How I reset it iPhone 3G

I upgraded to the new iOS yesterday, and just before that, I backed up my phone. Now it asks for a password in order to restore my old content to my phone. I don't recall creating a password. How can I reset this password?

since updating to 6.4.1 my iphone 4s Wifi has been greyed out i have reset back to factory settings backed up lot nothing works help

i have backed up my device several times - restored from backup and restored to factory settings - ive cleared network settings - turned phone on and off - turned airplane mode on and off - checked my router... its not like ive not tried to fix it myself i can seem to get the wifi to work its just completely greyed out so i cant even switch the thing on  anybody help me out ???

Can I recover my iPhone backup encrypted password iPhone 5

I forgot and (apparently) didn't write down my password for encrypting my iPhone backups in iTunes (on a Windows 7 PC). Is there anyway to undo encryption or reset the password without erasing and resetting my iPhone to factory defaults? Thanks for you help (hopefully).

What happens when you follow all steps in this article but your 4s repeatedly gives you an error code 9 and you've changed cords AND computers and nothing working

My mom passed me her phone as she couldn't get it to restart.  I got it to charge and restart in recovery mode.  However, I've tried all steps on this and many other forums and it is stuck in "trying to restore".  On the phone, it will blink a white screen, show the apple logo and a progress bar then quickly disappear then on the computer give me error code 9.  I have tried 3 different cords, on both my MacBook Air and my iMac.  Same results on both computers.  She purchased a new phone as she couldn't do without, but would love to fix this phone and give to one of my children.  This phone has not been jailbroken.  Any help would be sooooo appreciated!  Not sure what will happen if I try to take this to Apple.

iPhone 5 keeps shutting off

About a month ago my iPhone 5 turned itself off. It does this now a couple times a day and I have to hold down both the menu button and the power button for almost 10 seconds to have it restart. Lately, I go to take the phone out of standby and it shows a power cable conneted to the iTunes logo. I still have to hold down both the menu button and the power button for almost 10 seconds to have it restart. The phone holds its charge and I make sure I am charging the phone everyday. Not sure what it is causing this. This morning when the power cable and the iTunes logo appeared I plugged the phone into my computer and opened itunes. It found the phone, but said it needed to repair and install everything from a previous backup. So I did that hoping that would solve the shut down issue, but it did not. Has anyone heard of this happening. The phone had been working great. Any thoughts?

install iphone 3 4.1

I had updated my IP 3, but I not yet backup before. It is error in updating, and I restore after, it is error too. I can't restore now. I want install a new iso because my IP is very slowly. Help me fix, thank.

It's happening to me again iPhone 4S

This problem has happened to me with two DIFFERENT iphone 4S's in the last two weeks.  I went as far as backup/restore with the first one before I went in the the apple store and they replaced the phone.  Now it's happening AGAIN with my new phone.  After the replacement, I restored my settings onto the second phone and the wifi worked for about a week and a half before the mute button started going crazy, then the phone wifi stopped working as an option.  Tried reset, hard reset, reset network settings to no avail.  Any ideas?

iPhone apps not opening-have tried all usual fixes

A few days ago I got my iPhone unlocked from my provider (Telstra) as I am about to travel and wanted to put a country specific sim in it. Since then no non-Apple apps have worked.I have tried (many times) to :- 1. restore from a previous backup (plus multiple syncs) and using different backups2. delete an app and reinstall it3. download a new free app (and when that didn't work I deleted it and retried installing it)4. sign in and out of the app store on the iphone5. sign in and out of the app store on my iMac6. de-authorise and re-authorise my iMac7. wipe the iPhone clean and start with a fresh install8. And reset the device too many times. Nothing I have found on any site has worked. I thought the wipe the phone clean would have done it but it hasn't.I have wasted about 20 hours trying to get this thing working again. If I wasn't going on vacation tomorrow I would be at my provider getting them to fix their mess but I can't. Can anyone help? Please?  iPhone 4S (Apps are active - just won't stay open)

I am still on Snow Leopard 10.6.8 and not have iCloud in my System Preferences. I have registered with iCloud online and backed up my iphone 5 last night to my iMac. Where can I find backup on my iMac

I am still on Snow Leopard 10.6.8 and do not have iCloud in my System Preferences. I have registered with iCloud online and backed up my iphone5 last night to my iMac. Where can I find the backup on my iMac? Below is what comes up when I sign into iCloud - where are all the other applications that I need to backup? Appreciate any answers to this query?Rachel