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I recently replaced my iphone screen and afterwards I discovered that my camera roll had crashed. With it, I lost all of my pictures and videos. Luckily, I recovered them from a program that I had downloaded. However, the storage that used to take up my photos and videos on my phone had transfered to the "other" section on itunes. Is the only way to remove/decrease the storage of the "other" file by restoring your iphone? I don't want to restore my iphone because I am also having issues with backing up my phone. Whenever I try to back it up on itunes, it says "the backup was corrupt or not compatable with the iphone". My phone has never been backed up because of this issue, so if I were to restore my phone then all off my files would be deleted. I have tried reseting my phone, but the "other" section is unchanged. Is there anyway I can delete the corrupt files on my phone? I have tried removing all pictures, videos, apps, and music in an attempt to discover the source of the corrupt files but I haven't found them. Also, if I was to "restore backup" with my iphone from my ipad, would that mean losing my messages?
I was teying to post my video on Youtube and I accidently pressed the delete button.
I am able to power down my iPhone 5, by sliding the red slider. But then about 30 seconds later, it powers back up by itself. I've already done the Sleep/Snooze button and the Home button together for 10 seconds, but to no avail. Any other suggestions?
the app anime box will not save any pics to my photo library i tryed reinstalling the app but it did not work
Today I completed a software update for my iPhone 5 without backing it up because I did not receive a warning that all my data would be erased and so, did not realize it would be an issue. Upon completing the update, I realized my mistake but figured it was too late to revert the damage and continued with the restoration of my phone to its factory settings. After completing the update, I realized just how much data was lost (including important notes with financial information and images and videos of recent trips around Europe). Now I am desperate to try to recover the data deleted in the update. Is there any chance at all that I can recover something? The notes and videos are most important to me. I am also missing many Messages but that is less important to me. Can anyone please help? Any response is greatly appreciated!
I too have had the "flickering/flashing" screen problem...I received my first iPhone 4 on release day (6/24); had no display issues until 3 days later, on 6/27. First occurred while on call in car; phone continued to work but display was black; had to do the two-button "hard restart" method to reboot phone. I was away on vacation for a week (not near an Apple Store), and phone continued to have this issue at least once/day. It could be on any screen or app...had it occur on calendar, a game, the home screen, etc. It would begin flashing ~8 times, then go to a "lit up black" (not off but slightly and evenly lit up black). Sometimes it would be 75% black, w/ a whiter "band" across the top 25% of the display.I discovered that sometimes if I quickly hit the button on top while it was still flashing, I could "save it."I have videoed this (using my 3GS phone...now my wife's) a few times, and it also did it at the Genius Bar at my local Apple Store last Friday (7/9) when I returned it. They saw it in-person, and watched one of my videos, and promptly gave me a replacement phone.However, the NEXT day, 7/10, my replacement iPhone 4 has started to do a similar thing...no "flashing/flickering", just goes to the "lighter black" screen. First occurred when trying to open the calendar. I contacted Tech support and spoke to someone at Apple for ~1 hour, who said there have been NO reported display issues from others, and thought it perhaps was due to a corrupt "Restore from backup" file. She suggested that I do a regular restore (not from backup), but I have hesitated to do so yet, instead looking/waiting to see if others have had this issue, as I don't want to lose contact, texting & calendar info.She also said it was not good to perform the "hard restart" (two button) function very much... I eventually have tried the "slide to power off" across the top of the black screen, and phone turned off and could restart with just the single (upper) button. So the phone is ON...just display isn't...I am an AVID iPhone user (have had the 2G, 3GS and now 4 model) for 2 1/2 years, and this won't make me "switch"...I just want it FIXED..!
just restored my iphone to be like my ipod and I lost all my photos and videos..is there any way to get them back?
Hello, There appears to be an issue with my iPhone 5's rear camera microphone. When recording video it causes white noise and I can barely hear any audio at all. To diagnose the fault I phoned myself and put music on. I could hear the music fine without loudspeaker, I then switched on loudspeaker while the screen was facing upwards (to test the front facing mic) and it was fine, once I turned the phone upside down, the audio cut out. To ensure that my desk wasn't just blocking my front facing mic, I switched loudspeaker off and then turned it back to face up, then again to face down and then switched loudspeaker back on. Unfortunately it confirmed that was the fault. I have recorded voice memos and front facing videos with no issue, but when using the rear camera I still have the same fault. I have cleaned out the small opening for the mic and haven't caused my phone any damage, so I can't understand why this would happen? Has anyone else had this issue? Will I have to have my entire phone replaced, the whole rear camera or just the microphone? Are there any fixes I can perform myself? Thanks,Ross
When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
I have a iPhone 4S. The speakers do not work with music or videos. When I first purchased it, the speakers worked fine, now they do not.
When I recorded something using Photo Theater Lite and connected my iphone to mac laptop, the video didn't show up with the rest of the pictures and videos, how can i find the videos I took?
Have G4, downloaded photos and videos to Windows 7 Ultimate PC. Photos and videos showed up in an iPod Photo Cache file with a Photo Database and .ithmb files. I am looking for a "reliable" .ithmb converter to jpg, and likewise for the video format. TY:)
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
Hello, Can someone help in giving the proper steps to erase "others" in capacity for my iPhone 5? I have tried everything, from erasing text message, photos, music, videos, among other, but "others" remains. Certainly need help!
HI guys,can anybody offer me their expertise please..my ifone no longer produces any sounds either on touchscreen or whilst playing music or videos??????
Following the most recent ios version update, my iPhone 5 completely crapped out and had that little usb symbol on the screen. I called Apple...they walked me through transferring all my almost 3000 photos/videos to my computer (obviously not able to do through iTunes/iCloud when my phone wasn't functioning). I asked if everything else (about 250 apps...no music) would be in the most recent cloud backup which was only a couple hours before the phone crapped out. They said yes. I did the restore and only about 30 of my 250ish apps restored! I never saw all my apps in my iTunes for some reason and all the apps that I can see in my iTunes have been restored. I wasn't at capacity for iCloud storage either because it happened a couple months ago and I bought more storage space. I've only been an iPhone user since Dec 2012 so PLEASE HELP if you can and let me know if there is anymore inof you need from me to help me troubleshoot. PS=I use a good 30-40 of those apps while I'm running experiential marketing campaigns in the field...one of which is a HUGE campaign I'm managing starting tomorrow. I'm toally FREAKING out right now with my apps not all restored even though the restore is complete. PLEASE HELP -super grateful in advance Julia
how to fix iPhone 4 with water damage? I have had water damage for weeks, and doesn't work! I've watched videos and do not work, any help! if nothing can help fix it, can apple do anything? help please!
Hi All, So I have disbled my iPhone 4s by forgetting my passcode (like it seems many other people do!). Also as the phone went dead as I was away for the weekend the SIM is also locked. I have often backed it up to iCloud but I never had the camera roll back up option ticked as I cannot see it when I sign into iCloud. I dont have iTunes on my laptop or access to the original iTunes where it was synced a year and a half ago. My question is can I get the phone unlocked by Apple? ( I have the IMEI number and proof of purchase) Is there any way of keeping or getting my photos/videos and messages? When I had my phone plugged into the laptop and was clicking backup through wifi will this have also backed up my photos? Thanks!
My phone's volume stopped working today so I looked up the problem and all I saw was to use a Q-tip to clean out the port. I did this but now the volume only works when the charger is plugged in. No sounds play, the ringer, keyboard clicks, music and videos don't work. Please help!
I just updated my iPhone 5 to the 6.1.4 update and after all the apps and music was restored onto my phone, i went to my photos and there was none! They were all gone! the only thing there was 35 photos on my photo stream, and i originally had over 100 on my photo stream. Either way, my photos and video are gone and I have no idea where they went or how to get them back. And I never downloaded pics/videos from my phone to my computer so I don't have them anywhere. Any help is appreciated!
my iphone4s has no sound for two days now.i couldnt hear a single sound whenver i watch videos and its very frustrating.even when someone rings me i couldnt hear my phone ringing.as in completely mute and completely no sound.i didnt even remmber that my phone was dropped or was wet or anything that would make cause the sound to be gone.i bought this phone a year ago and i didnt experience this before.pls help me what to do about it.its not nice to have a phone when everything is mute.i even tried to reset to default setting,turned my phone off,but nothing happens.huhuhuhu hope somebody could help me.thanks!
Well I tried turning off the Bluetooth, turning off WIFI, turning off location services, and all Push activity. After all of this my battery lasts about 8 hours. I guess I could keep the phone powered off but I think that kind of defeats the purpose of owning the phone. Any studies on the lifespan of an iPhone 4 battery? My applecare warranty runs out in a few months.
Hey all, I have an iPhone 5, obviously less than a year old, and am having a really strange problem. Two days ago, I was able to charge my phone, sync it, everything like it was normal. Yesterday, it decided it won't charge. When the phone is dead, and I plug it in it has the normal charging screen and will get to 5% like usual. But then, there is no charging battery, and my phone charges SUPER slow. For example, yesterday I plugged in my phone at 3:50pm with 1%, and when I unplugged it (never used it while charging) it was 9:15pm and 34%. Continuing to charge it from then has resulted it up to 50% now. When it's plugged into my computer (Windows 7 Professional), I get a notification that says the USB device has malfunctioned. So I know from this and the very slight charging that it shouldn't be the cord, there is still communication between the two. I haven't updated my phone to the latest settings (it's on 6.0.2) and I'm struggling to try to update it now. I also don't want to Reset all Settings due to some of my photos and videos that I need to save and I don't want those deleted. What do I do? How do I go about fixing this situation? It really shouldn't be a battery since it's a decently new phone. It's been handled great and there is no damage to it and no drops. Help!
My mom passed me her phone as she couldn't get it to restart. I got it to charge and restart in recovery mode. However, I've tried all steps on this and many other forums and it is stuck in "trying to restore". On the phone, it will blink a white screen, show the apple logo and a progress bar then quickly disappear then on the computer give me error code 9. I have tried 3 different cords, on both my MacBook Air and my iMac. Same results on both computers. She purchased a new phone as she couldn't do without, but would love to fix this phone and give to one of my children. This phone has not been jailbroken. Any help would be sooooo appreciated! Not sure what will happen if I try to take this to Apple.
So, I have the iPhone 4.Recently, I've had to wipe the hard drive of my computer to start new due to viruses and such. All my music and videos that were there aren't anymore because I have not made any iTunes purchases. My problem is that I updated iTunes and it asks me to "Are you sure you want to remove existing music, videos etc" because I have another libraries, with the other library being complete gone, how do I sync new music and videos without having to remove anything? Please help.
My Iphone 5 has been connected succesfully via bluetooth to my car for the past 5 months (Ford Fiesta). Yesterday I went to use it and it wont connect, I powered off the phone, turned bluetooth on/off still not working. I debonded all phones from the car and went to start afresh but that wont work either. When it is searching for devices it just seems to be stuck? I tried another Iphone 5 in my car and that connected no problems at all. Anyone have any ideas, it clearly must be the phone but wonder what on earth I have done.
Hello community. I do get the fact that there is million of threads, but I want to know the opinion of others on this particular case. I dropped my phone into the toilet (luckily, it was clear) and immediately got it out. As I had no experience with these kind of accidents, I actually didn't turn off the phone. I used a towel and then I wobbled my phone to get rid of the water. Then, as the phone started rebooting itself, I dried it with a hairdryer (yes, I'm an idiot) and used a vacuum cleaner to help the proccess. It kept saying this error [NAND] FileFlashAndMedia or something like that, so I turned it off for good and tried to restore it - I started getting the -1 error. After several repetitions, iTunes finally started restoring my iPhone 5 and everything was back to normal. But then I came to the dreadful realization that the screen does not respond. Everything is ok - all the buttons, the display, even the sound seeems to be fine. So after these 15 minutes of panicking I started to read articles and watch videos of other people. Put the phone in a bowl of rice, sealed it and I turn it on from times to times to find out if the screen started responding. Any suggestions? Do you think there is a possibility to recover it?
Device: iPhone 4S (GSM)iOS Version: 6.1.3Capacity: 16 GBJailbreak: NoCarrier: TELCELCountry: Mexico Problema con el Volumen:Lo que pasa es que a veces es de que cuando tengo reproduciendo musica / videos derepende se le va el audio al iPhone y desaparece el control de volumen, y tarda para que aparezca de nuevo, no se que es lo que pasa o por que hace eso, si a alguien le sucede algo similar y lo pudo arreglar, por favor pueden indicarme cuales son los pasos a seguir para quitar esta molestia. Problema con el Reproductor / Musica:La cancion ya termino y no se cambia la caratula y empieza la otra a sonar, o la cancion se esta reproduciendo y la barra de la cancion (no del volumen) no avanza se queda en 0:00 y la cancion esta sonando e incluso acaba la cancion empieza la otra y la que puse originalmente esta en la pantalla principal. No se si este problema venga relacionado con lo del control del volumen. La verdad si sabe alguien como solucionar estos dos inconvenientes se lo agradecere mucho. Problem with Volume:What happens is that sometimes I have is that when playing music / videos suddenly going to the iPhone and the audio volume control disappears, and it takes to bring up again, do not know what's going on or why do that, if someone happens something similar and could arrange, please can tell me what are the steps to follow to remove this annoyance. Problem with the Player / Music:The song is already finished and not changed the cover art and the other begins to ring, or the song is playing and the bar of the song (not the volume) does not advance stays at 0:00 and the song is playing and even just the song begins and the other that originally put this on the main screen. Do not know if this problem comes associated with volume control. Actually if anyone knows how to solve these two drawbacks agradecere it much.
My iphone4 requires a software update. My phone was backed up automatically at 00:24 on 28/4/2013. Will it be safe to update and not loose any apps, photos and videos?.
It looks like a very common problem but I need a solution. I have an iPhone 4 GSM and some times the sound bar dissapear and the only sound I can hear is the ring tone. Non the messages tone, sound on videos, music, keyboard clicks or the block/unblock sounds are available. I been told that the porblem is caused by an error on a file named: com.apple.iapd.plist is there a way to fix or repair this file? I will appreciate any help you can provide.
The other day my iPhone 5 said that storage was running out. I checked and it says that i have used up most of my gigs. I was comparing all the data I had on my phone with my roommates iPhone 4 and it didn't seem to add up. On my iPhone 5, I have 69 songs, 32 videos, nearly 800 photos, and 14 applications. My roommate had over 300 songs, 90 videos, 2000 photos and 14 applications. Both of the phones are 16 GB. Does the iPhone 5 take larger photos or something? If it does, can i reduce the photo size?
When I plug my phone into the adaptor and connect to the TV via the HDMI cable I can hear the voice from the videos but I get no picture. Perhaps there is a special HDMI adaptor for the iPhone 4. My daughter has a 4s and the adaptor works perfectly with her phone. Any suggestions?
No sound coming out from speaker when I play musics, videos and incoming calls.But if I can hear all sounds when I connect the earphone.
Hello!Im new to the forum but after looking through the forums relating to this issue and trying everything suggested i still have a problem with deleteing voice memo's! The problem:My iphone has no music songs, videos etc on at all only apps and photos. I recently restored from back up but chose to add my songs manually but before i even got that far the voice memo's playlist was already on my iphone and 123 voice memo's are on the phone and are also in the "music" section of the iphone, these voice notes are from last year! I have deleted all voice memos from the app itself and also deleted all voice memos from itunes itself and then sync'd but these voice memos remain! Itunes wont let me delete the voice notes from the iPhone through itunes whether that be though the playlist or through the music tab and as they dont show up anywhere on the phone im out of ideas! Has any one got a solution? its driving me insane and its over 2GB of voice notes and i think its contributing to my 3.5GB of "other"! Any help would be greatly appreciated and apologies if this has been covered before! Thanks RinaRoo
I got my phone wet but more importantly i need the data from it (mainly the videos i took). Iv recovered files from a Itunes Data Back Up but i need to access the files that are on my phone that werent saved or synced to my PC. Iv tried wondershare and other 3rd party programmes but they all wont detect my phone because its not on. When i plug my phone into itunes it saids it needs to be 'restored' for it to be used. if i do this i will lost all the data thats on the phone. is there anyway i can access the hard drive of the phone and by pass the DFU mode. Apple said they will give me a new 64 gb factory refurbished iphone if i send my phone back to them and give them 300NZD. however, if i take the phone apart that will void the warranty. anyone?
In my iPhone 4S the tilt sensors to try and tilt the phone for videos or anything it doesn't work it's ok I get m iPhone 5 in June but it annoys me that it won't tilt any help?
i have love year in Apple Product im from PUerto Rico. But I like Something New.. something more technology something more to future. i talking about to IOS.. i look first impresion is the same button and the same apps appearance. i like something like Android and the same time like APPLE.. change home visualization to something New. the first: the button to home.. that very old fashion.. no good.. somehting like apple LOG and touch to make the function like the button is more better..Second: Change some IOS and Put something new, more technology, something more future.. i talking about but in my mind i see the icons news the form to see the Screen. The First impression to see iphone 5.. i no more like that 4S.. the specify no like.. is something with some errors... the videos no have the better definition. the imagen look distortion
Why does my microphone work when Im using Siri, but wont record sound on my videos or when using my speakerphone on phone calls ?
I have several iphones3,4 and 5 in my family and we all use What's App However on one them I cannot save received images or videos and I have gone through all the settings in What's app and also main iPhone settings/Photos etc
iPhone tells me it needs to update and is connected to iTunes. Then it gives me the error that it did not update error-6.Now I am getting the following: I MUST GET PHOTOS and videos off FIRST! How can I access it just as a drive to get my media off?
You're not addressing Apple here, just iPhone users, please don't provide your personal data like serial/imei numbers Have you tried this article? http://support.apple.com/kb/ts3424
I have a laptop with Windows 7 with current version of ITunes 11.0.2.26 and have the IPhone 4S with the current iOS 6.1.3 Itunes is seeing my IPhone, but the laptop is not seeing it properly. Once the IPhone is connected it will charge and connect to ITunes, but Windows doesn't show the device as having the proper driver. In "Hardware" setting of the laptop, the IPhone doesn't show up so I can not make the IPhone to show up in My Computer as a hard drive device. My reason to get this to work is to remove the videos from my phone. I have tried to use ICloud to transfer to other devices and download, but it won't accept videos just my computers. I need assistance to get the IPhone to show up as a hard drive, but as previously mentioned the problem lays with the laptop not having the proper driver. I have done the following corrective measures: Uninstall and reinstalled ITunesI have held the powere and home button on the IPhone while being connected to the laptop.I have looked into registry correction, but the incorrect text is not in the registry. Any assistance would be greatly appreciated. I don't want to lose these videos because non compatibility issues. If this is going to be on going occurrence I will have to give up using Apple products. Thank you.
I am running Windows XP Media Center edition and I'm trying to copy videos larger than 500 MB to my PC. I followed the steps here: http://support.apple.com/kb/HT4083?viewlocale=en_US&locale=en_US But when I explore my device, I don't see this directory: Internal StorageDCIM100APPLE It just shows up as a camera and it won't let me copy my videos over. Please help!
I have forgotten my restrictions passcode and i dont want to lose any media on my iphone, or any apps, i am scared to back up my media for restore in future as these photos and videos mean a great deal to me, is there any way i could get around it? Thankyou if you can help; oh and last time i restored my iphone it didnt restore ALL the media only some and very improtant photos went missing :(
I did an iphone 4 software update. It then asked me to do a "restore" in order for me to be able to use the latest iTunes. I did a "restore" to "factory settings" (this was the only option listed) thinking I'd be able to sync later and get everything back and ended up losing all my purchased apps and iTunes. When I open iTunes, "Welcome to your new iphone" and it says I can re-do the "restore" and choose my lastest update. I assume this will give me back my apps and iTunes. When i choose to do this, it says there isn't enough space on the iPhone. How do I know how much space needs to be freed up? I keep deleting photos and videos from the phone, but I'm still getting the same message every time I re-try. I don't want to delete everything, but I don't know what to do...? Thanks!
I'm getting the error "You do not have permission to access the requested resource" when I try to play a Video from the "shared" folder in the videos app...trying to access videos on my laptop in iTunes and watch them on my phone. I CAN send them to apple TV via my phone, but the videos won't play on my phone. Thanks in advance for any advice. -wproto
My volume bar disappears when I remove the headphone jack from it, making it unable for me to play music/videos without my headphones. I have cleaned out the proper places and I have even reset my phone (I did not hard reset it, I only reset all of its settings). I don't know how else I am supposed to fix this problem unless I have to go to an Apple store... which I hope isn't the case as I live about three hours away from the closet one.
please need to apdete softower
Since yesterday on my IPhone 4 IOS 5.1.1 in the original YouTube App all recently played videos AND favorites get deleted everytime i close the YouTube App. Has anyone a solution for this problem?
