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When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
I want to have history my iphone 4s in 17/09/2012 Cant you help me please
Please help- its my understanding that iphone stores where you have been (location history). When I was searching the Internet to see if I could access this info, I found Pete wardens iphone tracker download (I think it came out in April 2011), but then I read that apple fixed this problem of storing this info on your computer too, by releasing a software update shortly after. Is that correct? If I backup my iphone to computer will it have a file on there that stores the history of where I and my iphone have been? Or is this no longer the case? I desperately need a log with time stamps, I need to prove where I have been in the last week (marriage problems). If iphone only keeps this info on the phone now, can I access it somehow?Thanks for your help-Alisha
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
Hi there, Im scott, I dont own an iphone so know nothing whatsoever about them. this is our issue pls help : My sister purchased an iphone 4 from a woman at her work. Her husband upgraded to iphone 5 so sold his old one to my sister. My sister currently has a blackberry on contract to virgin media here in England. She took her BB along with her new iphhone to a local phone shop They cut her simcard down to size and put it into the iphone. When we turned it on we got this message 'only compatible sim cards from a support carrier....... ' I called our current contract to exdplain what we were intending to do and swap settings from a blackberry to her new iphone... they said we needed to contact the original service provider... here lies our issue. My sister works as a nurse.. she called her collgue to explain all this and ask what network he was on. She doesnot kno and her husband isnt home for another cpl weeks he is military. My sister doesnt want to wait a few weeks to use her new phone. Is there anyway to unlock and activate this phone giving all the detials of the phone and confirmation from his wife regarding the new user ? Ive read on the internet about jailbraking and all that nonsense.. but i dont want to damage the phone.. It isnt stolen isnt lost sureley i dont have to 'hack' into a perfectly legitimate phone to use do i? My sister simply wants it to work with her contracted sim .. with the benifits and features iphone offers. Please can someone help... model a1332
I have an iPhone 4. I've only had it for two months and the 'other' option in my memory is 3.07 gb. Why is it so much? I deleted my music and photos, cleared cookies and history, and all of that but it just went down to 2.94. Help?
Well I tried turning off the Bluetooth, turning off WIFI, turning off location services, and all Push activity. After all of this my battery lasts about 8 hours. I guess I could keep the phone powered off but I think that kind of defeats the purpose of owning the phone. Any studies on the lifespan of an iPhone 4 battery? My applecare warranty runs out in a few months.
My mom passed me her phone as she couldn't get it to restart. I got it to charge and restart in recovery mode. However, I've tried all steps on this and many other forums and it is stuck in "trying to restore". On the phone, it will blink a white screen, show the apple logo and a progress bar then quickly disappear then on the computer give me error code 9. I have tried 3 different cords, on both my MacBook Air and my iMac. Same results on both computers. She purchased a new phone as she couldn't do without, but would love to fix this phone and give to one of my children. This phone has not been jailbroken. Any help would be sooooo appreciated! Not sure what will happen if I try to take this to Apple.
My Iphone 5 has been connected succesfully via bluetooth to my car for the past 5 months (Ford Fiesta). Yesterday I went to use it and it wont connect, I powered off the phone, turned bluetooth on/off still not working. I debonded all phones from the car and went to start afresh but that wont work either. When it is searching for devices it just seems to be stuck? I tried another Iphone 5 in my car and that connected no problems at all. Anyone have any ideas, it clearly must be the phone but wonder what on earth I have done.
ok i've seen this brought up a lot on here so it's definitely happened to other people, where the 'other' bar that shows up on itunes when it shows what's taking up space on your phone takes up way too much space. my phone has 8GB of space (which is apparently only 6.34GB). my audio files are only taking up 2.66GB. i don't have any apps on my phone because i thought if i deleted them it might do something but it didn't, and i can't download any more. i can't use the camera at all. the other bar is taking up 3.66GB of space on my phone and i have no idea what to do. i've searched online for like 2 weeks trying to find a way to get rid of it but it's still there. i already tried restoring it and it didn't do anything. i tried the 'phone clean' thing and it didn't do anything. i saw this comment on a discussion on here that said to go into advanced settings under the safari settings and delete all the web history and i did that and i thought it fixed it but it didn't. i'm still looking up things that could work but i honestly have no idea what to try anymore. is there anything i can do to get rid of it ??
You're not addressing Apple here, just iPhone users, please don't provide your personal data like serial/imei numbers Have you tried this article? http://support.apple.com/kb/ts3424
please need to apdete softower
There is a bug on all version of the IOS for iphone 5. I have been waiting to see if it would get fixed as the new releases come out and it hasn't. I am wondering if anyone else is having this issue..When you add a second call you don't get that arrow which allows you to drop a call. On my friends 4g running same versions, they don't have that issues..Any suggestions
hi all - please help me with this down below is the strangest data history that i have found on spouses phone iphone 4- I am suspicious that is is jailbroke which was asked and denied doing to the phone -- becuase in january in data it said something along the lines as the battery or sim card was removed and ya ya -- anyways I want to know what the **** is it i have never seen such a thing ever and if a phone is jailbroke -- could you easier hide the amount of time you use internet on phone , can you use apps without anybody knowing can you have text chat sites that are hidden -- please help thanks so much SORRY ALL BELOW IN A SEP DISCUSSION IS WHERE I COPIED AND PASTED DATA FRM THE IPHONE WOULD NT LET ME DO IT ON HERE THX
We are a military Family that purchased our iPhone 5s at an overseas USA base.
Hi, I received new iphone5 cause my old iphone5 has problems.I had to send my old iphone5 back, but I couldnt. Cause Im in us military , I had urgent problem in my troops. So I had to go other state during 2 weeks and I just got back from other state. I really apologize that I couldnt sent it back. I knew if i dont send my old iphone back in 10 days, apple s gonna charge 680 dollars.Now I can send it back to apple my old iphone5.If I send it, and u guys get back, then can I get my holding money back?? ( just checked my bank account It was around 680 dollars) Thanks for sens new iphone5 and I hope to get good news back.Thanks apple always!
My iPhone 4s is not charging. Last few days it was eating up the battery life quicker than usual. Tried doing all the power up deals, turning off then on, even a restore. It is now completely powered off and not turning on even when plugged in. I'm out of ideas. A little help please!Thanks
We have been having trouble with our iPhone 4. It will just die. I researched the web and was able to find the information to restart it by pushing both buttons. This resets it, but does not last. I did a complete reset on the phone then updated it, but it continues to turn off and has to be restarted. It is out of warranty, any help would be great.
After 15 days of regular use, the internal speaker stop working for phone calls, and we need to use headsets or conference speaker.I would like to know if its an sofware issue ( that I can resolve), or al Hardware issue ( need to send to other Country for repair, because I am aboard).I saw a lot of other people with the same problem, and most of them went to Apple Store for a replacement, but I had never read a conclusion about the origin of the problem.I was told by a local AppStore that probably is a Logic Problem, and a Logic Chip must be replaced... but sounds Crazy, I couldnt be reprogramed ?Can any "Genius" instruct us If we can solve it by a software trick ?I had already reset the Iphone as a New one , and actually I am in IOS 6.1.3.Best Regards. Eng. Pablo Cabot
Hey guys,Does anyone know how i can get a print out of my entire text message history for one conversation on my iphone 4. I know it is in the phone because i can view it bit by bit if i continue to scroll and hit "view previous messages" but i am in the middle of a legal thing and i desperately need a print out of the history of this one conversation. There has to be a computer genius out there than can help me. There must be a way to export it to my macbook or my email or something. Please if you know anything i would be so grateful. Thank you!
I just started to get a SIM Failure Pop up on my iphone 5on Thursday while traveling and using Maps fornavigation. I cannot seem to remove or repair this error.I have gone to yoru support page and followedinstructions on how to reset network.I first tried to send a text and failure came up. Then resetnetwork and text went through, but pop up still came upwith Sim Failure every time I turn my phone on.I also followed instructions to remove Sim Card whenturned off and Reinserted it and that did not work either.What do I do? I have powered off, updated phone andanything on yoru site I couldl handle myself to do.Can you fix this? Or is it a Verizon Wireless issue?
Why is there no webkit browser that forbids history clearing??My kid always clears history, goes into private browsing mode. My network can deal with monitoring, but he needs only shut off wifi and vola.Either the carriers need something (Which they may have and I should check with them, but if history proves anything they won't) or I need a way to make sure he can't change into private mode, clear history, or otherwise exclude our family from his experience. APPLE please Pay Attention. It's a pretty simple ask and I am sure you have an elegant solution
I dropped my iPhone from waist height flat onto the back (I have a zoogue case on it), and now grey vertical lines appear down the left side of the screen. I have powered off holding the home/power button, but nothing changed. I can't swipe to unlock it, so I can't type in my password in order to back it up over the cloud/my computer before resetting it. Has this happened to anyone? Suggestions? Home fixes? Or am I helpless?
Hello Apple Commuinty, Recently my partners iphone will not let her to connect to WiFi as On/Off selection under WiFi is greyed out. We have tried all info shown in article TS1559 and still no joy. Any help would be much appreciated. Thanks,Mike
Does anyone know if apple will have a feature to have the option of hanging up on one party after a conference call? I have an iPhone 4S with sprint and it doesn't have that option with this carrier.
I have iPhone 4S it has a H2o SIM card that's worked for about 6 months no problem then one day it said SIM card failure I powered phone on/off once and started working again. Two weeks later it took 3-4 times of me cycling power on/off and removing SIM card and reinstalling it in order to get it to work. Then a week later it did same thing but took even longer. Now it won't read at all and I thought it was SIM card so I went and bought a new SIM card but no change, I looked online for help and even tried to put tape on tray/card like someone said but no change(if I even putting the tape in right place. I tried several different ways) Nothing seems to work. My phone was manufactured between 19-25 of March 2012 so hopefully I can get warranty but not original owner so not sure. Does anyone have any idea what can cause this? Why hasn't Apple fixed this problem since its been happening for a long time
Okay, so I want to restore my iPhone, mainly to get rid of my "Other" folder which is taking up almost 3.50GB on my phone. Since my phone is only 16GB, this is a bit of a problem. My question here is that if I restore my iPhone, then resotre it from a back up I did before I erased it, will my text messages still be there? Also will my in-app information such as game records and pictures within apps be gone aswell? If there is a way to lower that "Other" folder without restore, it will not only save me time fixing my settings, but it will free up space I can actually use. NOTE: I have gone through Safari and deleted Cashe and history, deleted apps I no longer use, and deleted almost all my texts messages conversations. With my contacts, I have about 4 with picture IDs, and I have about 6 notes in my notepad. Thanks in Advance.
There is an article today indicated that the Associated Press has discovered that the iPhone 5 from Verizon Wireless is unlocked and will work with an AT&T sim on the AT&T Network. The article did not state if the phone will also work on other networks. A Verizon spokesperson has verified that indeed their version of the iPhone 5 is unlocked.
I know there are a lot of individuals dealing with this issue and if you are like me you spend hours searching "how to delete messages in spotlight search history" and it seems like every post either says to reset your phone or sync it! I'm sorry but I did not want to go through the hassle of resetting my phone but I did try to sync it which did nothing so I decided to just mess around with my settings and I believe to have found the answer to everyone's question!! This worked for me so I really hope this works for you! Just follow the steps below: 1. Go to <settings><general><spotlight search><uncheck messages> 2. Then turn your phone off and wait a minute! Turn your phone back on and off again 2 or 3 more times while waiting a minute in between turning it off! 3. After you are done doing that go back to step 1 and <check messages>! 4. Now go to your spotlight search and those messages should be deleted! If they are deleted I would recommend going back to step 1 and <uncheck messages> so you do not have the same problem with messages showing up again in the spotlight search! It works for Mail too! Just follow the same steps listed above but uncheck mail instead of messages or do both at the same time!!*Here is an extra tip which will remove deleted Mail Messages, just follow the steps below:1. Go to <settings><mail, contacts, calendars><your mail account> scroll down and click <advanced> Now click <remove> under the title Deleted Messages and you can choose to have your mail removed After One Day, After One Week, After One Month or Never. I hope this post was detailed enough and easy to understand!I really hope it works for you like it did for me! Good Luck!!!
FYI guys. I powered down my phone for a couple hours, then went back to the App Store. It had a fifth update, but this time it allowed me to complete my updates. Dunno if that helps you guys.
As stated, iphone4S is the smartest phone available. I lost my iphone4S recently and the person who took it, immediately powered it off. I signed in icloud and put my phone in stollen mode using Find My Phone utility which is still pending. I got the sim blocked and reported to police. They will deal it in their own way. My question is: are there other methods to trace my phone?
Im a iphone5 user, also I am using the IOS 6.1 system.but nowadays I am facing to a terrible problem.The phone suddenly powered off when I open a app on the phone,and the screen become black slowly, and then the white apple come here. after that,sometimes it may become good. but the problem is still exist.
A few days ago, the LED light came on and won't turn off - not even when powered down. I do not have any flashlight apps or anything that uses it other than the camera, what should I do?
Do i lose my:Notes?My Messages and SMS history?My Whatsapp messages?My game progress?
My wife went into the Chadstone (Victoria - Australia) shop today due to her iPhone's (4) touch screen playing up. The phone was still quite functionable, in regards to expectations of a smartphone but became frustrating when the touch screen stopped working. There was a workaround for this (locking the screen then unlocking the screen) but was not an ideal fix, considering we were paying for a fully functional phone.Prior to going in, last night I ensured that all here apps and iOS were up to date, to ensure there wasn't and easily fixed software problem causing the issue. She was served by a staff member, who after examined the phone advised that there didn't appear to be a hardware issue so she would need to take it out the back to get the software checked. This was all that was explained to my wife, so she let the staff member take the phone to be checked.My wife had no issue handing the phone over as about 8 to 10 months ago she experienced an issue with her original iPhone 4 and after a check (at the same store, again out the back) she was given a new phone a few minutes later due to the phone still being under warranty. My wife returned to the store about 30 minutes later after being told to wait 15 to 20 minutes, to verify what the problem was. Aft waiting 20 minutes she approached a staff member because no one had followed up with her regarding the phone. The staff member sought the initial staff member who had helped her and the staff member went out the back to check. The staff member returned and advised her that they had attempted to check the phone but for a reason (not explained) the phone and gone into panic mode and was unserviceable.My wife was offered a new phone for $150, as the warranty had expired or to come back another day to follow up on possible solutions. Having to pick up my son and due to not being that tech savvy, my wife opted to come back on a later day. After explaining the situation to me, I called the Chadstone store later that night to follow up on the situation due to the poor customer service.I was able to speak to the manager at the time, Joe, and after explaining the situation, I outlined my issues: 1. As my wife previously had a defective product, at no fault of her own, that was within warranty and it was replaced, why didn't the warranty begin again when she was given a new phone? Which later turned out to be defective as well. 2. Before handing over the phone, no attempt was made by the staff member to warn my wife that the phone was not covered by the original warranty, even though it was a replacement phone for a defective phone. 3. Before handing over the phone, no attempt was made by the staff member to to warn my wife that the phone could possibly be made unserviceable. If this was the case, I had pre- warned my wife that if there were any technical issues to contact me and I would advise her on what to do. 4. As the phone was functionable prior to the staff member taking responsibility for it and upon return was not functional AT ALL (read bricked), this was completely inappropriate. I explained that my wife relied on her phone for advice on our baby son. Joe acknowledged the issue but advised that they could not be accountable for the issue because if we were running old software and they had to restore it and run new software, then this was a possible outcome. I confirmed with Joe that the night before I had ensured I had updated all the apps and iOS, to ensure that these were not the causes of the issue. I also confirmed that my wife had not been advised of any possible issues prior to handing over the phone. If she had, she would have called me to confirm and I would have told her not too as it was not a serious issue.I advised Joe that this was not really appropriate customer service and I would jot be looking to pay $150 to resolve the issue and we were not at fault. Joe advised that he could not guarantee that we would not have to pay something but confirmed to come in and I confirmed he would be working the day I would be coming in. Surely based on the history of the issue, Apple are at fault here.
updated to the 6.1 last week. I have a app for a local news paper that I pay a monthly fee to read on line and now since the update I have to sign in every time I read a diffrent article. What changed?
I'm trying to turn on my iPhone. It's powered off, and the lock button is broken. I think it turns itself back on when charged from 0%, but it was at 100% before this occurred, so it would take forever to drain the battery. Is there a way to kick the iPhone into being powered on?
I have an iphone 4 that is less than a year old that stopped taking a charge. So I let tje units battery die and one day decided to plug it in. It gav me the battery icon and indicated it was charging. As soon as it powered itself on it no longer showed the battery was charging and died a few minutes later. I'm really confuses by this. Any suggestions?
Someone deleted my text message history for one contact. Can I retrieve deleted text history?
Since doing the update my phone has been at 100% all day and I've used it like normal?? Anyone else having this issue or have I got the best battery life of any iPhone in history??
How to rate this article?
I need to clear my history because there's too much
I just bought the Iphone 5 two days ago. I am having a lot of issues connecting to every other network but my own network at home At home I am using a N900 Cisco Router. The security settings on it are WPA2, My verizon carrier update is version 13.3 and I have updated to IO6.0.2. I have reset the phone to factory defualts, I have reset the network, I have powered off the phone and done everything I could to get them to work on this network. Personal. Now I have been to my girlfriends parents and many other places that are public and even after double checking the password. the Iphone 5 From Trouble shooting: I have noticed that the Iphone 5 doesn't seem to like many security options on the routers. Even on my new router I tried several different security options and it seemed to like WPA2 the best. Othrwise I was getting major issues. The iphone would connect sometimes only to be slow and not connect. The wifi signal would keep being scanned and would go out and come back in. The signal strength also qould keep fluctuation even when near the router. My brothers same andriod device was doing the same thing. My brothers Iphone 5 was doing the same thing when using the different networks. Apple there is a major problem here that needs to be addressed when refering to wifi. Considering most carriers now charge for data it is important that if I have access to all the wifi networks I can connect too. This is a major issue that needs to be resolved and looking at the forums it is not an isolated incident. Recomendations: People who call in with this issue, need to have phones replaced if not able to patch, Since no patch exists at the moment, it would be prudent to offer people who are having trouble a credit towards their wireless bill by working with cell providers and to have apple issue a version of an RMA number. Until the issue is resolved. I have 17 days to return my phone to verizon and I am going to wait to hear back. My girlfriend is in the market for a new phone and we can't have issues with a wifi connection especially when charges are going to ensue if we go over our data. Plus the unavailability of a network in areas my cell provider is not able to help with is important. We as apple users need immediate attention to this matter and it is not a matter of how the phone scans for networks. It is an issue with connectivity and how it is communicating with certain encryptions with the routers. Fix need asap. This issue is also not localized to the Iphone 5 as it is happening on the Ipad 4
I have an iPhone 4 that is 8 GB. I barely have enough room for pictures and audio but I'm having an issue with my "other" bar taking up most of my space. I have done all of the things you can do, such as delete old messages, safari history, and notes, calenders, and so on. I am stuck because I need the space on my phone to continue using it! I have also deleted apps, and most of my photos (even though I didn't want to.) Can someone please help me?
My iPhone belongs to the company I work for. I think it is iPhone 4.I got it brand new last year.It was hooked up to my computer in the office. I am on leave and have no access at the moment to my office computer.I am thinking of leaving my job and returning my phone.I would like to purchase a new iPhone and copy all the information from my current phone.Specifically, text message, what's app conversations, contact information and the apps I already purchased.I do not care about the music and the photos I can save to any computer.So here are my questions:1) I understand that I need iCloud. Must I install it on my office computer? Is there away I can change the sync from my office computer to my personal laptop without loosing any data?2) Please confirm that I can back up my text messages, what's app conversations and contacts.3) After I purchase a new phone, how do I retrieve the data I saved on the iCloud to my new phone.4) How do I erase all the data (e-mail accounts and everything else) from my old old phone so the next employee will not see all my personal history. The answer to all this might be more simple than I thought, but this is actually the only think that is postponing me actually leaving my work of place.I know this sounds superficial, but the hardest part about leaving my work place is actully giving up my phone. Any help you can give me will greatly be appreciated.
I have been using iHealth BPM to track my blood pressure on my iPad. Recently my iPad was stolen so I got the latest version which uses the new connector cord that no longer works with iHealth. Thus, I want to start using my iPhone with the iHealth however all of my historical data is linked to my iPad. What I thought would be a simple exercise is turninginto a hypertensive reaction!!! What options do I have to find my BPM history from my ipad and have it synced onto my iphone? Best, ScottYYUR
Hello, I woke up today around 9:30 am UK Time, checked my emails on my phone and then started playing "Talking Ginger" kids game because of one of the offers, around 10:00 I noticed an email alert on top of my iphone screen about itunes receipt. When I opened this, it was about "Kids Song Collection" purchase reciept for £1:49. I was shocked because first of all my 3 years old daughter is sleeping, secondly I have security settings configured in iphone with a complex password to purchase and she does not know that password and thirdly I am using the phone and I know I didn't even open App Store or that app so how come this has happened. I did a search on google about how to report and tried to follow the process through itunes but every time I click on "report a problem in itunes" this opens a new apple page in firefox "http://www.apple.com/uk/support/itunes/" Whilst further browsing Purchase history in itunes I also noticed another purchase from yesterday about "FireWorks Arcade" and this was unbelieveable because I didn't even receive any receipt yesterday about that purchase and again I am the only one who can make purchases due to the complex password known only to myself. I am not sure what is going on here, but clearly as per today's incident it seems that apple is loosing their control. Please advise what can be done here. Hope to hear from you soon, Kind Regards;
i deleted all of my texts, emails, safari history and cookies, and still nothing has happened. i also re-booted my phone twice, and still the 'other' is taking up a huge amount of space. please help x
My IP5 intermittently locks up (frozen screen) when the charger cord is plugged in and the battery is charged to 100%. At least, that's the only time I've noticed it. As soon as I remove the charger cord, it works normally again. Anyone else have this problem? I'm wondering if this is a bug that Apple will have to address?