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When I open the game centre app, all I have is a white screen. Literally nothing else. It doesn't sign into my games either and i can not check it because of the blank screen. I've tried closing and restarting the app and restarting my iphone and I've gone into setting and located game centre that way and on that screen all I have is the loading circle and nothing more. Anyone know why it's doing this? And solutions?
I tried opening the camera app and the part of the screen where the camera was supposed to show went staticy and then turned completely black. Now, every time I try to go on my camera or even try to record a video, both sides of the camera remain black. Restoring it didn't work, either.
Hello, last night i was trying to record a video using the rear camera of my iPhone 4S, the phone started to get very hot after minute 5 and then i started to notice yellow spot on the right corner of the screen. I got scared and stoped the video before reaching 10 minutes of video recording (the phone itself says nothing about overheating).I got the phone into my refrigerator untill the heat gone and then i looked for the yellow spot, fortunately it is gone and the screen was as good as before. currently i'm on iOS 7.0.6 (clean restore with new setup) and now i can't use my camera without risking my screen I read somewhere that this likely to be a battery issue, and somewhere else that it maybe caused by a software bug. how can i make sure ?!!
i would like to share with you how i fixed my iphone 4s after ios 7.0.4 update and lose of wifi, bluetooth greyed out. Ive resolved the grayed out wifi bluetooth issue, i just wanted to share thia with you and hope it works for you as well. Firstly i was innocently upgrading a fully working Iphone 4s no problems ever, after the ios 7.0.4 update i lost all wifi and bluetooth which was grey out. After having contacted apple they told me like everyone else hardwear issues, i never beleived this from the start as the iphone previously worked fine before the update. Also if you check settings - General - about phone - wifi has no address where as before it was fine.I almost believe in my case the ios 7.0.4 has deactivated the wifi hardware by not re-entering a address upon updating as a issue. As the iphone is out of warrenty apple informed me if the item has a issue we could replace for £166 for out of warrenty, "what for downloading apple software thats prevented a perfect phone from working"! I informed apple this is a common issue and on the apple support communities site many people have this issue, the response was dont believe anything online. Literally i searched the entire internet for solutions, from trying to downgrade software and use tinyumbrellas software to alter the host settings to enable itune to download without a popup message of 'this device isnt eligible for the requested build' basiscally a block download. To more obscure solutions such as placing the iphone in a freezer or using a hair dryer. Please check these online for further reference. I would just like to share the fact if all else fails and you dont believe the obscure solutions work please have another rethinken, as they did in my case as id like to share my resolution with you.Please check online for further references if you prefer, but i to was doubtful about this idea and melting the phone etc. Fix iphone greyed out wifi bluetooth problem - worked on a iphone 4s with recent ios 7.0.4 update worked fine before update on 7.0.3 1.Place a hairdryer 6 inches away, apply heat for 10 sec. 2.Then remove for a few seconds BE CAREFULL KEEP CHECKING. 3.Then repeat, till phone gets hot and upon the screen the iphone will say to hot to use. 4.Switch phone off and let cool down. 5.When you switch on it reactivates the wifi hardware with the software and you can use wifi and bluetooth again. Im just a normal person thats had apple products for over 15 years due to being a designer, ive been messed about by apple and tried everything on the net and the only reason i post this is to offer a solution that may work for you as it did for me.If any one has another opinion then that is there opinion, but this worked in my case and what i state is my experience and thoughts on this issues.All i intend is to try and help others as other online advice helpped me.
It seems everytime I watch a video or use an app that buffers (like Netflix etc.) the buffered video does not disappear. About 2 weeks of normal day to day use and over 10gb of "other" has appeared on my phone. I can't delete it other than by restoring my phone which wastes a good half hour by the time all is said and done. HELP...
I have the iphone 5c through tmobile, want to unlock so I can use a different carrier. How do I do this? All the online information I have found so far seems to be a scam. I only want a legitimate unlock. I do not want to unlock in a way that would end up messing up the hardware/software on my phone. If anyone knows where I can find resources to legitimate companies that can unlock in my area, that would be great. WPB, FL. Or how I can do this myself, etc. I would prefer not to spend a lot of money on this, but would rather do so if necessary.
Thanks to the ios 7, I was able to retrieve my iphone 5 a month after I reported it stolen. However after getting it back I've noticed two issues. First the battery is near dead, it will not hold even 2 hours of usages before draining to zero. I suspect it was because he used a non OEM charger. Second and most importantly, my camera no longer works. Facetime, third party camera, default camera all says cannot detect camera. All I see is a black screen and any attempt to take a picture/video will freeze the program. Flashlight button does not work either. I've spoken to customer service and they advised me to try erase all settings, followed by restore factory via itunes. Both steps didn't work I still have a dead camera. My question to the community is: Have I exhausted everything I could do on my part? Is it certain that there is hardware damage and any estimate on repair? What may be damaged? iOS issue? Can it be DIY fix. I am a college student & I would like to explore cheaper alternatives if possible. Lastly, could the thief incorrectly guessing my passcode somehow also locked the camera function? I'm just trying to figure out how he was able to damage the phone when there is no physical damage. (phone has been kept in great condition no cosmetic scratches. Owned for 1 year 4 months). Thanks in advance this is my first post please be nice!
About a week or two ago, my Starbucks Passbook card started to show my balance in US dollars (it's the exact Canadian dollar amount, but with "US" showing in front of the dollar sign)...as well, all balance update notifications are showing US dollars. I live in canada, and have used the Starbucks Passbook card for close to 2 years...this has never happened before. Last night I deleted my Starbuck Passbook card and then re-added it...when I went to bed it seemed to be working fine. However, this morning, it is back to showing my balance in US dollars.
I've had my iPhone 5 since September, so about 6 months now. Last week, I was backing up my phone like I do every so often, and I was asked if I wanted to update my phone to the newer, updated version of iOS 7. (I believe it was iOS 7.0.6) Anyway, a couple days later, I noticed that my phone started shutting off randomly. It started happening more and more, and sometimes it wouldn't even turn back on and I would have to do a "hard restart" (holding lock and home button). The only time it didn't happen was when my phone was plugged in, charging. I looked online a bit and similar things have happened to people who have dealt with battery failure or power depletion (?). I saw that restoring it could help, but I did and nothing changed. Just yesterday, now the fourth day that this has been going on, it shut off and has not turned on since then; when plugged in it will occasionally appear with the white screen with the apple logo, like it does when it's being turned on, or if I press the home button it comes up with the red battery indicator, like it does when the battery is dead (there is no way that the battery is dead). Anyway, I contacted Apple support online yesterday, as I'm a college student living on campus, without a car, and they told me to try to restore it again, because that should fix it, but iTunes couldn't even register that it was connected because it wouldn't turn on. The person I talked with suggested I take my phone to an Apple store. Luckily, spring break starts in a couple of days so I will be able to drive the hour to the closest store to me so they can take a look at it. I'm just really curious if anyone else has had a similar problem, and/or if anyone knows if Apple will replace my phone for me? The screen is cracked, but it's been like that for probably 2-3 months now and I really don't think that has anything to do with it. The person I spoke with suggested that it could have been due to the update, but didn't outright say it. Thanks!
Hello, I have an Iphone 5 bought in January 2013 in online apple store, last days I figured out that my iphone shut down with 30% battery, it never happened before, and it's not all the time, normally it goes to 1 or 2% but the others not. I put him in charge everydays like usualy, at night, and there's no way the problem come from that. I think this is bizarre, because when it goes down, I try get it up and it show me the icon no battery, but if I wait 10 min, it will turn on normally and shows me the battery like before (30%). Someone can tell me whats wrong? I think it's not problem from hardware, but from software, Am I wrong? Thank you,Nogueira
I have the latest software update. Mom has the latest software updates. She cannot open this video on any of her Apple devices. She has iPad3, iPhone 5, Imac. I cannot think of any reason that she can't open them. My wife can open the video on her iPhone 5, without problem. I texted and emailed the video. Is there something in the settings? Thanks, in advance.
My iphone has been acting crazy since the iOS7 upgrade a while back. Everything is impacted. Texts are delayed for hours, calls do not go through, my time settings reset sometimes to 1969 and won't let me change it until I do a hard reset, my email accounts disappear, then reappear, my phone randomly calls people when it is locked and sitting untouched on my desk, even my games are impacted with them seeming to have a mind of their own (setting changed, won't let me change out again, won't respond to commands, etc), my contacts disappear then some reappear randomly (numbers are in my recent list, but the names and details disappear). It works fine half the time, but just randomly acts possessed. I've searched online and tried many things to fix.I've tried rebooting. I've made sure there is nothing but texts and numbers in my phone name. I've cleared my safari history, cleared cookies, etc. I have not done a factory reset as I have had bad luck before where all my data, pictures, music, etc are gone. I know people say "there is no iphone virus" but whatever name you want to call it, virus, glitch, etc., I just want to know how to fix it while keeping all my data. I'm so fed up with this phone I am about ready to abandon Apple products completely, but again I want to keep my data. Their solution is always "upgrade to a new device", the latest and most expensive model of course. And since I'm not under warranty, nobody at Apple will address the problems. Is there an antivirus software or some way to run a diagnostic on the phone? What can I do?
Hi I got my 5S now for about 4 weeks and I love the phone but i have a little problem.. the camera has purples lines, in daylight it's not so strong as it is in darkness.. i don't know if it's the problem of 7.0.6 cause i never heard of this problem before.. if i put my finger on the lens at the back of the phone the whole screen is purple, the 5S of my girlfriend doesn't have this kind of problem, what can i do? * In the video and panorama mode the purple lines dissapear* thank you
Hi all My iPhone 5 has stopped charging. On the screen I get the red battery iscon and the charging icon showing at the bottom. It's been like this overnight but is not taking any charge. I am due to get a replacement this evening from my network but I am unable to delete my content or back the device up, Is there any other way of doing this without the device being powered on (I realise this is probably a stupid question) kindda grasping at straws here. If anyone has any useful advice or solutions it would be much appreciated. Thanks in advance.
Dear all, I have bought a new 5s from the online site of apple 2,5 months before, last month I have noticed that the right top of the glass of the screen is detached and if you try to push it gently back you can see the movement. I have checked my girlfriend's iphone 5 and there is nothing like this in her phone. I have a case from the day that I bought it and it has never fallen down though. What do you believe that I have to do? To be honest I want to throw it away but I feel really sorry about the money that I gave to bought it... It's a shame... Please help
I need help. About two hours ago i tried updating my iphone 4, ios 7 to the latest firmware. I tried doing this straight from my device. after several minutes my device seemed to be frozen. I read online to put it in recovery mode. after i did this my iphone says it needs to be connected to itunes. so i did that and it told me i needed to restore my device since it was in recovery mode. after searching the internet, I found that no one is experiencing what I am. So i decided to try and restore my iphone. However, an error popped up (Error 3194) I have tried multiple times to restore it and it still wont work. any ideas or anything that could help? I really dont want to buy a new iphone.
The warranty is not international and will only be serviced in the country of original purchase You have NO warranty outside canada You will have to take it back to canada no other options
I have an iPhone 5, tonight listening to radio online, audio just stopped (was still streaming). Tried resetting, then played around with volume button which told me it was connected to headphones (but it's not). Plugged in headphones & it works fine. Called my phone from my wife's & audio is fine & it rings. Need to say I purchased in December 2012 so not sure if in warranty still (I live in Australia & think it is)? Also I dropped 3 months ago & cracked screen (def my fault) but it been working fine until,few hours ago Will apple repair since I dropped & cracked screen?
Hi, Yesterday faced an weird issue with not finding my camera icon in the iPhone 5s which i bought just last sunday (24-Feb-2014). Even the apps - Facetime, Skype, Camwow which access the camera, were throwing an Error when tried launching the video sharing or tried to take snap. On reset of all settings in the iPhone was able to recover the camera. As of now the issue is resolved but wanted to understand if its the issue with hardware or any app setting which might have caused the loss of Camera driver? Can anyone please advise if its an better idea to get the iPhone replaced for this issue? But I believe the replacement will not be done with a new iPhone, rather would be with any other iPhone which has been repaired for a problem reported by other user. Kindly advise!!
I find it ridiculous how the only way to activate this feature, is on the phone itself. Who's to say the thief won't switch it off, or you were unaware of the feature so never enabled it? Yes it's good to be proactive and cautious, but theft is unpredictable so you never know when to take these precautions. I never thought I'd have to use it! That may be naive but there's still the issue of the thief switching it off now they are in possession of the phone, when clicking on the 'Find my iPhone' app online, I'd like to see 'set it up from here' rather than 'set up account from an iphone' is that too much to ask??
I have an iPhone which suffered water damage. (Technically it's is not water... Thank you, cat -.-)The device was actually plugged in for charging while it happened, yet almost everything seems to be working. Only the sleep/wake and volume buttons don't react. Meaning I cannot shut the phone down.I covered the device with rice, hopefully draining some more humidity. But it is still powered on, and it's gonna take ages for the battery to deplete by itself. I'm not really comfortable with the device still running while having liquid in it... I'd disassemble it anyway, since it definetly needs to be cleaned. Here's my main concern: Will disconnecting the battery while the phone is still powered on cause any permanent damage? Or is there any way of shutting the device down which does not require the sleep/wake button?Or do you think I should just let it dry in its current status (powered on), since nothing major seems to be damaged (yet)? Thanks
Hello Guys, I'm spending a semester abroad in canada and want to buy a new iPhone (5s). Do you know if I buy it over here, am I able to use it with a German card in Germany?
I lost my iphone 5 and I want to know if I can login online and get access to my text messages? If not, when and if I replace the phone, will all the missed messages get carried over to the new hardware? Assuming of course I would have the same phone number.
How can i Recover a Deleted video from my iphone 5?
Recently, I cannot record sound when recording a video. Only when recording video!Can somebody help?
I own a space grey 16GB iPhone 5s and have done so since early January. It occasionally force restarts. Today I noticed that at about 3:10PM that it was on only 12% battery, I had accidentally left it on charge for the enitre previous night. It had 90% battery at about 10:55AM. I also noticed that it was really hot in my pocket. I had not be using it since 13:25PM and there was only one app open in multitasking (that app was Youtube and I had paused a video.) I also had a snapback phone cover on my iPhone. I usually get home at about 3:45PM and I usually have about 60% left. I do know that when the 5s was released that some users had similar problems to mine and it turned out that their phones had a manufacturing problem. Apple decided to replace hier phones free of charge. But, that was back in October and I am not sure if that free replacement will apply now. I got my phone through Carphone warhouse and I am on a 4G EE contract. My sister put my phone on her bank insurance as she was allowed so we cancelled the Carphone warehouse insurance. So my final question(s) is will Apple replace my phone? Will I have to pay? Should I go through my sisters bank insurance? Also, I don't really want to replace my phone so would anybody be able to tell me how to fix this problem? My iOS is up to date as well. Thank you for any help that I receive.
I dropped my iPhone 5S in the bath for around three seconds, I grabbed it and dryed it off and it seemed to be working normally. I used COOL air to gently dry out the charging and headphone jack just to be safe. About twenty minutes later my phone did not have service in my room and it was charging inconsistently. My phone has never not had service in my room over the last 3 months I've had it. I read a few articles online and immediately turned it off and put it in rice. I checked the water damage indicator around two hours after it had been in the rice and it was not red so I just wanted to know if this meant my iPhone does not have water damage and I'm safe? I still have it in the rice just to be safe. Thanks!!
I downloaded a couple games for my kids to play, and they keep displaying useless little messages at all hours, to try to get me to play again. Not usre what these messages are called ... Notifications?? Alerts?? Badge?? Banner?? Whatever they are, they are annoying as he11. I've tried going into settings and turning stuff off, but I'm probably just making a mess, and these things keep showing up. Can someone please help me with the terminology here and let me know how I can stop the harassement. :-) Thanks.
My iphone 5S is cracked. I've bought it in USA, but I'm from Brazil. But I know someone that can take it to repair in canada. Do you know if in canada they repair an iphone from USA? And how much would be?
Everytime I take a photo on my Iphone 5s or a video my phone shuts down like the battery is dead. Then I turn it on a few minutes later and it still has 50% battery power left, so why is my phone turning off after I take a photo? I tried to reset my phone, but it is still not working properly and shuts down when taking a photo or a video. My sister had the same problem with her Iphone 5s, and it was the battery, and they replaced the battery for her. My phone started having this problem back at christmas time 2013 and everytime I went to the apple store in Thousand Oaks, ca they were all to busy to look at my phone, and now my phone is not under warranty since I purchased it 12-2-12, so the store said its not covered and want to charge me 79.99 for a new battery. My sister did not have to pay for her battery and they just put a new one in for free and her warranty was up too? PLEASE HELP!!!!
Bought my Iphone 5s online,how can i have it unlocked? Am not a US resident...
Hi, I purchased an iPhone 5S back in November and I'm now having some issues with the ear receiver. When I make a call or receive a call I cannot hear the person on the other end. When I turn on the speaker phone or use my headset I can hear the other person. I'm thinking this is a hardware issue but wanted to see if anyone else has come across this issue. As well, I purchased the phone in canada but have since moved to Europe. I did purchase the apple care warranty, but I'm wondering and hoping that my warranty still applies here and that I can take my phone into any apple store here in Belgium and my warranty will be honoured? Thoughts? Thanks in advance!
I really need help I have all my infor for my daughter in there plz plz plz help me
How can I really firx it? Tried everything,
I recently noticed that my wireless connection quality is poor.I have to be within 15 feet of my router to get a usable connection, any further and it will automatically disconnect. My network will still appear, but the "Unable to connect to" error pops up if I'm out of my very poor range. I restarted my router, to no avail--other devices connected fine.I reset network settings, to no avail.I looked online and saw that people found a certain screw tended to be loose, opened my iPhone, saw my screw was snug, so no luck there either. What do I do?
HI, i baught an iPhone 5s, its not activated yet ! locked to canada Rogers Network, its not activated yet... do i need to activate it to factory unlock? if not can i factory unlock without activating?
PLS ADD online STORE FOR INDIA WEBSITE
I have taken the emoji keyboard off the phone several times. And put back on the phone; did a reset and just powered down and back up. And it still is closing any app that I try to use an emoji in. I just have to select the emoji and it closes. It's very frustrating. Hope someone can help. Thanks
I just did the new update on my phone and now have a pic of a plug in with an arrow pointing to itunes. Its stuck. I've done a hard reset and also tried the online help of resetting, then holding down the home button while pluggin into the computer and it still has the same pic on the screen. what next?
I don't remember what security question is I forgot it and I'm trying to send the info to my current email address but it isnt
I'm not sure which phones have the slow motion video feature but does the 5c or is it just the 5s?
Hello , a have one anoing problem with mai iphone 4s. When a have i notification on lock screen is apearing some white lines in the screen, same problem when a push home buton two times. I put here a video to see more. Please some help. http://www.youtube.com/watch?v=ejsCPzX6Ptk&feature=youtu.be
there is no sound on my iphone 4s video and songs , tell me how i will solve this problem
Hi All I am not able to add .mov video files in iphone 4, getting an error that file is not supported. Please give me the solution.
I have this problem and it's been plaguing me the past week. So my iphone 5 just randomly stopped connecting to my home wifi. I didn't make any changes to the phone or any changes to the network/router. Everything else in my apartment, including my girlfriend's iphone 5c, is connecting to wifi fine, so I really don't think it is the network. I've tried everything and googled everything I can think of. Here's a list of everything I have tried so far: - powered down/up iphone, reset by holding lock and home button.- Forget network, rejoin network, renew lease.- Reset network settings.- Tried connecting to the wifi via a signal emitted from a USB wifi adapter from my laptop.- Reset and erase entire contents and settings of phone.- Logged onto the router's address and reset several settings, as well as changing the wireless channel to 6 (I've heard that has worked for some). Signal is already a mixed wirless g/b. Obviously, I've power cycled the router as well. - I've taken it to the apple store where I had the phone wiped completely and firmware upgraded. While at the apple store, the man working thought the wifi antennae was dying on me. This sounds plausible but I don't completely buy it yet and I'm not willing to pay $300 to replace my phone that is 34 days out of warranty. I don't believe it is the antennae for a couple reasons. One, when he ran the diagnostics test, it said wifi was "normal", and two, I was able to connect to the apple store wifi without a problem and my school's library wifi as well. However, when trying to join my home wifi, it just says "unable to join network". I'm usually good at figuring out this kind of stuff but nothing I'm doing is working. I'm so confused because I didn't change/update anything. It just stopped. I will say that every once in a while (once or twice a day) I can connect for maybe a few minutes, during which it takes forever for anything to load. Can anyone think of anything that I can try?
I brought in my iPhone to the apple store to explain to them a problem I was having with my lock/on/off button being stuck (unable to press). They said that since I did not have an appointment, they could not help me. I should have suspected this, so the fault is all mine. However, they said that I can call Apple and set an appointment and they'll be glad to help me from there. But, my other issue was that my warranty expired THAT day - which is why I waited no longer to bring in my iPhone to get it fixed. Again, they said they can't do anything until I make an appointment, but suggested that I call to sort the matter out. So I called Apple, and I was transferred to an Apple Support person in canada because I live in canada. He said that he will simply "override" my warranty so that I will have 30 extra days to bring in my iPhone to repair. I waited for any further instructions in case he needed my SN or anything, but all he said was "This will only take a moment. Once this is done, you can make an appointment and fix your iPhone in store okay? Have a good day." And so, I thought everything was fine from there. However, when I went online a couple days later to check my warranty, it said that it was expired. I am at a loss now. How will I be able to fix my phone if the Apple employees see that my warranty is expired?
Ok, ive been banging my head against the wall for the last week because of my iphone 5.I bought it august 2012 My orginal battery really started draining quickly 2 weeks ago. when it was dead it would not charge or power up. I brought it back to the shop where i bought and they sent it back because i thought it was under warranty. Turns out because i changed the screen myself a few weeks back my warranty was now void. I bought a new battery online and replaced it myself, i left the new battery drain to the red and then charged for 12 hours. it still drained in about 4 hours. rechrged again for 6 hours and same result. If there is any body that has any advice for me i would be delighted, Thanks for listening
the facetime icon was on my phone and now it's not showing. facetime is on as i can recieve and send (via contacts), but the icon is no longer showing on my phone. i have powered down and back on, resynched with itunes but nothing.
My iPhone 5 is running low on space so I plan on cleaning it out soon. I have a lot of games on my iPhone with app data included that I don't play as often. I was planning on removing these temporarily because some day I might want to play them again but I'm afraid I won't have my progress anymore. Ex: My levels conquered on Cut The Rope or my worlds on Minecraft PE. So is there a solution out there for me to be able to temporarily remove my games without losing their app data? All feedback is greatly appreciated and I how there is a way to do this!
Hi i got a samsung 4s after my iphone stop working it would not turn on but i am not able to recive messages from an iphone since my i message is on in my previous phone. I am not able to turn it off since it does not turn on. Could you help me i was not able to do it online?