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I got the iphone 5 about 6 months ago and have had wifi reception problems the entire time. I spend most of my time in my entertainment room (studio) which is on the opposite end of the house from the router. I have an imac, an apple tv2, an ipad, and (2) iphone 4 all using the same wifi and housed in this same room. They all have no problem picking up the signal and staying connected. My wife and her son both have iphone 4S and never lose connection when they are in my room. It's very frustrating because I was so excited about being able to mirror my phone through the apple tv and hd tv. I own an AT&T iphone 4 and a Verizon iphone 4 that aren't capable of mirroring. I have the original ipad which isn't capable of mirroring. My wife's 4S and her son's 4S are both capable and do it with ease but it's their phones, not mine. So I stayed patient knowing I would get the next upgrade and it was just a matter of time. Wrong. Between 5 phones, a desktop, a tablet, apple tv, PS3......My iphone 5 was the only one that won't connect. I am not talking about it loses the signal or cuts in and out, I am saying you have to walk halfway down the hall to even get it to detect the signal in the first place. Not a chance in **** of it actually staying connected to it. I talked to Apple Support about the problem and asked if the iphone 5 had a weaker antenna or if there was a setting that needed to be adjusted. They were polite to me but in so many words let me know that my assessment was ridiculous and news to them. Well okay, no big deal, I just chalked it up as that maybe I got a dud this time as far as the antenna goes. Then, about a week ago, I dropped the phone and shattered the front glass and lcd. Luckily I had insurance and was able to get a brand new replacement. The problem is the antenna reception is exactly the same. So this was not an isolated incident and I wasn't crazy for asking about it. I don't see how they haven't received tons of complaints about this issue. I love Apple products and probably just expect perfection because I have never had any major problems with any of my Apple devices. But it is an unpleasant surprise that the newer model takes several steps back on such an important feature. Sorry for the rant and I remain positive that this issue can be addressed, if it hasn't already. P.S.....The iphone 5 that I got two days ago has an awesome new feature. If you are using the phone for an actual phone call, the person you are talking to can't be heard whatsoever. If you can get them to talk really loudly and repeat themselves at least three times, you will have a greater chance of comprehending the purpose of the call.
Recently I have been experiencing problems with my iPhone 5, if I am away from a wifi connection I experience high battery drain & the phone will sometimes get hot.Generally I am in the office or at home & the phone will be connected to a wifi hotspot, however yesterday I was out of the office in meetings etc, I didn’t have access to any wifi so used 3G data, I was in London in areas with generally good 3G coverage. The battery went from 100% to 0% in 9 hours with what I would call minimal usage as follows.4 minutes worth of calls.25 received emails5 sent emails9 photos taken1 hour streaming music via Bluetooth20 minutes reading from news stand5 minutes in the facebook app5 minutes using the Maps app2 minutes viewing London Tube Map app This appears to be a problem with the data receiving part of the phone as when I have access to wifi the battery life is generally fine. I have had iPhones for about 3 years & never had issues like this. Has anyone else experienced similar problems?
Hello, I just replaced my 4S's display, and after reassembly the iPhone powered on as normal, but - there is no sound, mic or vibration what so ever. It doesn't detect a headphone jack either. The mute button and volume buttons work just fine, volume control shows up but there is no vibrate or sound at all. So this basically makes it useless as a phone ... Anyone know what could be causing the issue? I tightened the screws, tried reconnecting the cables and the speakers. Hoping this is not an issue with the audio IC. Definately not software related, tried full DFU restore, tried cleaning the dock connector and jack, the iPhone is NOT stuck in dock connector mode. TL;DR: No sound from any speaker, no vibrate what so ever, no mic, doesn't detect headphone jack. Anyone know what's wrong? Could it be a damaged Audio IC (don't really see how this can happen)? Broken flex cable?
Okay so i had problems with my iPhone earlier. It would power off randomly when I was or wasnt using it. And i also charged it when I had 30% but on the top right corner for the battery icon, where its suppose to show ' charging ' it showed Fully charged. and after it died, I plugged it back in with it saying its charging. The symbol with a low red battery with a charging sign. It stayed on that symbol for more than 12 hours and never turned on to the lock screen. And if i take it out of charge, it completely shuts off.But when i plug it back in , it has the apple symbol from when you turn it back on after you powered it off. It did that symbol repeatedly. Please help. The problem: Won't charge or turn on to lock screen Is there anyway I can do it besides taking it to Apple? Thanks (: I don't think I backed up anything, but I maybe did and I have lots of things on my phone. So is there any other solutions that I can use besides restoring it?
As title, our search results always directed to mainland China. Its rediculous, why we users live in Taiwan cannot get the correct search results? The map seems like a garbage app in iPhone. The bad news is that the problem still exist in the coming iOS7. Please figure out the problem, Ok?
Depending on what Operating system your computer runs you should follow on of the articles below to troubleshoot the issue with your phone not being recognised in itunes. Windows:http://support.apple.com/kb/TS1538 Mac:http://support.apple.com/kb/ts1591 Make sure you follow all steps in the article based on your computers operating system. If all issues remains then you should try a back up to icloud. Go to settings>icloud and sign in with your apple id then follow the article below and it will show you how to back up to icloud and what can be backed up: http://support.apple.com/kb/ht4859 Keep in mind you must be running iOS 5 or above to have the icloud feature.
Hi MistyYoung, The troubleshooting steps outlined below should help you with your Wi-Fi connection: iOS: Troubleshooting Wi-Fi networks and connections Basic troubleshooting Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.Verify that you are in range of your Wi-Fi router or base station.Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.Update your Wi-Fi router to the latest firmware.For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.Restart your iOS deviceHold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.Try restarting your Wi-Fi router by turning it off and then on again.Note: If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.Reset network settings by tapping Settings > General > Reset > Reset Network Settings.Note: This will reset all network settings, including passwords, VPN, and APN settings. If this does not resolve your issue, refer to the article for more details based on the symptom you are having. I hope this information helps ....Have a great day! - Judy
Iphone 5 that I've had for less than a year seems to have horrible battery life. I'm mainly on wifi all day long with very strong signal. Most of my 8-10 hr day is occassionally checking my hotmail or exchange email. My Time since last charge currently at 43%: usage is 3hrs and 34 minutes, and standby time of 9 hours and 35 minutes. The strangest issue I'm having is when I record video. I'll usually record 2-3GB worth of video (over 8-10 videos) in a day depending on what I'm uploading to youtube. I'll record a bunch of video, and look at the battery life. It will drop down to 2-3% after recording, and sometimes even shut the phone all the way off. Press the power button and it blinks at you to plug it in. I'll go plug it in, and when it powers back on, it will be anywhere from 20-50% power (1 minute after plugging it in). Yesterday it was down to 3%, so I powered it off, then back on again, and it jumped back up to 54% I've done a wipe and reset to factory and restore from iCloud and that doesn't seem to have done much. I've drained the battery all the way dead, and let it recharge fully mulitple times, no help their either. I'm using the factory Iphone charging cable and wall charger. Has anyone seen this before? Do I have a faulty battery? I've recorded hundreds of videos with my iphone 4 and never had issues with excessive drain while recording, and the same on my wife's 4S..Thanks
My data usage is unexpected very high for the past couple of months. I increased my data plan from 200mb to 300mb because my data usage was unexpectedly increasing. I'm 5 days into my billing cycle and i'm already 20% into my data plan. The only things I've done are read news articles online, pulled emails, and used iMessage. No online music or videos. I also made sure my background apps were closed out, and I even rebooted. Has anyone experienced the same issue? How did you resolve this issue?
My iphone 4 powered off by itself while i was using it. I know it didnt go dead, becuause it had 40% battery left, It will not charge, and my lock button is broken. It will not come on at all when i plug in the charger. Can someone please help and tell me if there is anyway i can power it back on myself?
My iphone 5 has always been horrible in receiving any notification. I get no notification from any application or even the stock application. This is frustrating when I need these notification for my user experience. This mainly has to do with notification coming on my lock-screen. Facebook, instragram, and many other application gives no notification on my lockscreen and no sound to indicate any news. This is a problem that I've experience for a long time and its very bothering to see no notification pop up or sound. I've used to really enjoy apple before this issue. I used to believe it was just software issues but after the many updates, nothing was done to change this problem. At this point I am not satisfied with the product and how it performs.
I am able to power down my iPhone 5, by sliding the red slider. But then about 30 seconds later, it powers back up by itself. I've already done the Sleep/Snooze button and the Home button together for 10 seconds, but to no avail. Any other suggestions?
When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
Well I tried turning off the Bluetooth, turning off WIFI, turning off location services, and all Push activity. After all of this my battery lasts about 8 hours. I guess I could keep the phone powered off but I think that kind of defeats the purpose of owning the phone. Any studies on the lifespan of an iPhone 4 battery? My applecare warranty runs out in a few months.
My mom passed me her phone as she couldn't get it to restart. I got it to charge and restart in recovery mode. However, I've tried all steps on this and many other forums and it is stuck in "trying to restore". On the phone, it will blink a white screen, show the apple logo and a progress bar then quickly disappear then on the computer give me error code 9. I have tried 3 different cords, on both my MacBook Air and my iMac. Same results on both computers. She purchased a new phone as she couldn't do without, but would love to fix this phone and give to one of my children. This phone has not been jailbroken. Any help would be sooooo appreciated! Not sure what will happen if I try to take this to Apple.
My Iphone 5 has been connected succesfully via bluetooth to my car for the past 5 months (Ford Fiesta). Yesterday I went to use it and it wont connect, I powered off the phone, turned bluetooth on/off still not working. I debonded all phones from the car and went to start afresh but that wont work either. When it is searching for devices it just seems to be stuck? I tried another Iphone 5 in my car and that connected no problems at all. Anyone have any ideas, it clearly must be the phone but wonder what on earth I have done.
Hi folks, Great news a month ago about HBO Go's support of Airplay in-app. However, whenever I try to stream content to my Apple TV, I only receive video. I'm using the latest Apple TV firmware (5.2.1) and an iPhone 4s with 6.1.3. Oddly enough the HBO "Intro" video standard on this application will stream with audio, but main features never have audio. Likewise, Other applications supporting Airplay (Youtube, etc.) will successfully stream both video and audio to the Apple TV. Any idea what's going on? Thanks so much!
A few weeks ago I updated to the new fb chat head feature on my iPhone 4 and it worked perfectly. However, the next day I got another update for the sticker feature, but after updating to this addition neither features appeared. The new fb was present, but my chat head feature was no longer there and no stickers either! Facebook chat just appeared like it did before I updated any of it, but the other aspects (e.g. news feed, etc.) are updated. Does anyone know how this happened and what can I do to fix it?
i have love year in Apple Product im from PUerto Rico. But I like Something New.. something more technology something more to future. i talking about to IOS.. i look first impresion is the same button and the same apps appearance. i like something like Android and the same time like APPLE.. change home visualization to something New. the first: the button to home.. that very old fashion.. no good.. somehting like apple LOG and touch to make the function like the button is more better..Second: Change some IOS and Put something new, more technology, something more future.. i talking about but in my mind i see the icons news the form to see the Screen. The First impression to see iphone 5.. i no more like that 4S.. the specify no like.. is something with some errors... the videos no have the better definition. the imagen look distortion
You're not addressing Apple here, just iPhone users, please don't provide your personal data like serial/imei numbers Have you tried this article? http://support.apple.com/kb/ts3424
Hello,A few weeks ago the wifi stopped working on my iPhone 4s… it couldn’t find a wifi network and the times it could, it only worked for a few minutes. This problem occurred a few days after uploading iOs 6.1.2.So I went to the Apple store two weeks ago and they gave me a new cellphone for free (still was on warranty, otherwise it is $199 to replace an old device), because they thought the problem was my phone itself. At home, I was so happy to have a new phone and the wifi was working again without problems! I put my back-up on and started using it.Sunday, I uploaded iOs 6.1.3.Monday (one week after having my new iPhone) I lost my wifi connection again.On Wednesday, tired to have wifi connectivity issues, I reseted the network settings. When my phone turned on, the wifi option was grayed out and had been since then.Friday (today), I erased all content and settings. When my phone turned on, the first thing I did was to check at the wifi option: it still was grayed out (even if my phone was empty at a ‘factory reset’).I will have to go to the Apple store once again.I will lose money and time again (because going to the Apple store means an 2h45 bus ride to go/come back and yes, it is expensive).I hope the problem will be fixed this time, but I really don’t think so because the problem seems to be from iOs 6 (and its updates).Apple, I searched the web and found that I’m FAR from being the only customer with this connectivity problem. No news from you. No update. No nothing.I will NEVER buy from Apple again. I don’t trust your products anymore. Next time I will buy from my old cellphone brand, never had a problem with them.I am a VERY disappointed customer.
please need to apdete softower
How can I get it across to Apple that the moment they let Facebook Home take over the home page on my iPhone or iPad I am gone forever and will never EVER buy an iPhone or iPod ever again? Facebook want to know far too much detail about my life as it is. Why would I want them to be able to track my every movement and know who I am calling on my iPhone. This is an infingement on my/your privacy. If news paper journalists can get done for hacking into yours or my phone, what will Facebook get? And what will Apple get if they are found to be helping Facebook gather this information without the iPhone users consent??????
Hi, I received new iphone5 cause my old iphone5 has problems.I had to send my old iphone5 back, but I couldnt. Cause Im in us military , I had urgent problem in my troops. So I had to go other state during 2 weeks and I just got back from other state. I really apologize that I couldnt sent it back. I knew if i dont send my old iphone back in 10 days, apple s gonna charge 680 dollars.Now I can send it back to apple my old iphone5.If I send it, and u guys get back, then can I get my holding money back?? ( just checked my bank account It was around 680 dollars) Thanks for sens new iphone5 and I hope to get good news back.Thanks apple always!
My iPhone 4s is not charging. Last few days it was eating up the battery life quicker than usual. Tried doing all the power up deals, turning off then on, even a restore. It is now completely powered off and not turning on even when plugged in. I'm out of ideas. A little help please!Thanks
We have been having trouble with our iPhone 4. It will just die. I researched the web and was able to find the information to restart it by pushing both buttons. This resets it, but does not last. I did a complete reset on the phone then updated it, but it continues to turn off and has to be restarted. It is out of warranty, any help would be great.
Hi, I just installed the app and it was working fine. Next thing you know, only news loads and none of the market rates. Tried resetting, rebooting, force shut-down, but it still seems not to get any signal. Everything else works fine... Thanks in advance for any tips. -oh
Iphone 4S. The lock symbol appeared and we could not get the slide function to work after pressing the home key.Tried a soft reboot (lock and home key), then a hard reboot. Neither fixed it.linked into Itunes and updated the OS to latest after backing up the unit.the slide function will dither but not move across to unlock the phone. the good news is the lock symbol is gone. the conclusion is the touchscreen has gone bad? any other suggestions. Is there a touchscreen recalibrate function? Thanks
I just started to get a SIM Failure Pop up on my iphone 5on Thursday while traveling and using Maps fornavigation. I cannot seem to remove or repair this error.I have gone to yoru support page and followedinstructions on how to reset network.I first tried to send a text and failure came up. Then resetnetwork and text went through, but pop up still came upwith Sim Failure every time I turn my phone on.I also followed instructions to remove Sim Card whenturned off and Reinserted it and that did not work either.What do I do? I have powered off, updated phone andanything on yoru site I couldl handle myself to do.Can you fix this? Or is it a Verizon Wireless issue?
I dropped my iPhone from waist height flat onto the back (I have a zoogue case on it), and now grey vertical lines appear down the left side of the screen. I have powered off holding the home/power button, but nothing changed. I can't swipe to unlock it, so I can't type in my password in order to back it up over the cloud/my computer before resetting it. Has this happened to anyone? Suggestions? Home fixes? Or am I helpless?
Any news on an update to correct the problem caused with the latest ios update?
Hello Apple Commuinty, Recently my partners iphone will not let her to connect to WiFi as On/Off selection under WiFi is greyed out. We have tried all info shown in article TS1559 and still no joy. Any help would be much appreciated. Thanks,Mike
I have iPhone 4S it has a H2o SIM card that's worked for about 6 months no problem then one day it said SIM card failure I powered phone on/off once and started working again. Two weeks later it took 3-4 times of me cycling power on/off and removing SIM card and reinstalling it in order to get it to work. Then a week later it did same thing but took even longer. Now it won't read at all and I thought it was SIM card so I went and bought a new SIM card but no change, I looked online for help and even tried to put tape on tray/card like someone said but no change(if I even putting the tape in right place. I tried several different ways) Nothing seems to work. My phone was manufactured between 19-25 of March 2012 so hopefully I can get warranty but not original owner so not sure. Does anyone have any idea what can cause this? Why hasn't Apple fixed this problem since its been happening for a long time
Im a teenager and my mum tells me she went to a meeting where a man wnet on about viruses on smartphones and she said he even mentioned iphones and aparently it was in the news? i googled it and just pointless questions came up -_- My question is...do iphones have viruses? btw im not talking about jailbroken iphones cause there a whole other story! And if so? i thought apple scan and make sure they dont have before there put on the App store? I looked into making apps ages ago because my friend wanted to try make one cause he thinks its so easy, but theres alot of work involved with apple so i thought (trusting in apple cause we pay them so much,) that they would protect us properly! But do they? and if not? is it a good idea to look into an anti virus app?
There is an article today indicated that the Associated Press has discovered that the iPhone 5 from Verizon Wireless is unlocked and will work with an AT&T sim on the AT&T Network. The article did not state if the phone will also work on other networks. A Verizon spokesperson has verified that indeed their version of the iPhone 5 is unlocked.
FYI guys. I powered down my phone for a couple hours, then went back to the App Store. It had a fifth update, but this time it allowed me to complete my updates. Dunno if that helps you guys.
As stated, iphone4S is the smartest phone available. I lost my iphone4S recently and the person who took it, immediately powered it off. I signed in icloud and put my phone in stollen mode using Find My Phone utility which is still pending. I got the sim blocked and reported to police. They will deal it in their own way. My question is: are there other methods to trace my phone?
Im a iphone5 user, also I am using the IOS 6.1 system.but nowadays I am facing to a terrible problem.The phone suddenly powered off when I open a app on the phone,and the screen become black slowly, and then the white apple come here. after that,sometimes it may become good. but the problem is still exist.
A few days ago, the LED light came on and won't turn off - not even when powered down. I do not have any flashlight apps or anything that uses it other than the camera, what should I do?
I am having the exact same problem. I've tried making sure facebook has access to my photos etc and as far as I can tell, everything is as it should be but my photos are still not being displayed on my news feed and instead just going into the iOS album (which I hadn't noticed until you'd pointed it out so thanks).
updated to the 6.1 last week. I have a app for a local news paper that I pay a monthly fee to read on line and now since the update I have to sign in every time I read a diffrent article. What changed?
When I update my iPhone 4S to iOS six Facebook does not work properly the newsfeed doesn't load properly and I can never see what's going on all I see is a picture of an antenna and a little thing underneath it says no new stories when I reset my phone back to iOS 5 then it works just fine and I don't have any issues so there must be something wrong with iOS six that isn't letting Facebook load properly
I'm trying to turn on my iPhone. It's powered off, and the lock button is broken. I think it turns itself back on when charged from 0%, but it was at 100% before this occurred, so it would take forever to drain the battery. Is there a way to kick the iPhone into being powered on?
I have an iphone 4 that is less than a year old that stopped taking a charge. So I let tje units battery die and one day decided to plug it in. It gav me the battery icon and indicated it was charging. As soon as it powered itself on it no longer showed the battery was charging and died a few minutes later. I'm really confuses by this. Any suggestions?
My Query : Last night I upgraded my 3GS phone from iOS3 to iOS6 software. At first it took a few attempts after an error 1402 code but I switched USB ports and it all went through fine with the software extraction, software upgrade, firmware etc. Everything transferred over to my phone (Contacts/Calendars/Voice Memos/Notes/Bookmarks etc.), however none of my Text Messages transferred over - I have 1000's of them and want to keep them. The good news is that I have a Backup in the Mobile Synch folder and also copied over to my external hard drive for safe keeping in case of corruption or overwrite. What would anyone advise me to do to get my old text messages on to my phone? I have the Wondershare Dr.Fone software which works great and I can still see my text messages from the backup through that software but I really want to have them on my phone. I was reading somewhere that there is a known bug that's only affecting some handsets that upgrade to iOS6 - is anyone aware of this and potential solutions perhaps? Any help that anyone can provide would be so much appreciated. I'm wondering is there any other software that may be of use here? Thanks a million Brendan
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I recently purchased an iPhone 4s when it was running iOS 5.1.1. I eagerly updated to iOS 6 as soon as it was available. I had been seeing slightly less-than-optimal battery life of 5.1.1, but iOS 6 delivered simply terrible battery life. I have scoured through many forums and found nothing that worked. I have even tried restoring as a new phone, but with no results. Before I go ahead and make a Genius Bar appointment, is there anything I can do to fix this? I have reset all settings, turned off bluetooth, turned off push mail and notifications and location for unnecessary things, including system services, disabled Siri, turned down brighness, gone through charge cycles, done hard reboots, and removed unnecessary syncing services. Yet my battery still fails to deliver. Can anyone recommend anything else to try? As a reference, I get about 5-6 hours of light usage (checking email, checking news briefly, maybe watching a few YouTube videos) with 10-12 hours of standby on a good day. There have been days where I got up to 8 hours on very restricted usage. On bad days, when I throw in 15-20 minutes of games and more heavy video, I get 4 hours of usage maximum. I got far more than this on my iPod Touch 4G running iOS 5.1.1, so I was rather startled by this performance. If this is normal, and the iPhone battery in general isn't too good, please let me know. However, I have a strong feeling that this is unusual. If no solution presents itself, I will be going to see the Genius Bar.