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How can i enable java on my iphone 5

Hi,  i wanted to play live roulette on my iPhone 5 as i was doing it on my pc. But it failed cuz of my phone didn't support java. What should i do?

can we get apple to make fix to download would enable bluetooth file sharing with deivce iPhone 4

can we get apple to make a fix to download that would enable the bluetooth file sharing with any deivce? i would like to to stay with Apple iphone but if they dont improve the lack of features.. i will move on and I know im not the only person to think like this. regardsgavin_p

Package and product number differ iPhone 5

I bought the iPhone 5 from  Star One Mobile in Sim Lim Square Singpore recently. After reaching my place , just found that the  serial number and IMEI number in my iPhone 5 product and the packaging box are different. When I check on the website the packaging number shows the product is replaced but the number in product shows valid. Can some one explain the difference?I did not anticipate an Apple product having a difference in serial and IMEI number  from the packaging --- probable that the Star one mobile could have changed the package?

iphone 5 enable LTE

I have Iphone 5 here in Oman. But there is no any option of enable LTE in cellular settings. Why is it so? Mobile Operators have LTE services and my SIM is also privisioned with LTE. I cannot see an option of "enable LTE" at all ......  Carrier Supports LTE for iPhone 5  -  Middle East 3 Country Supports UAE,Saudi Arabia,Kuwait  but  Oman ( omantel )   ?

iphone 4/4s iPod/iPod2 unlock and jailbreak

i made an in-app purchase but didn t get item. what I now iPhone 3G

I made an in-app purchase but didn't get my item. I confirmed my purchase recieved my email receipt but no item. When in my receipt I hit the link to report a problem and am dumped into the neverending "support" website. I've made my way here- can someone give me an idea on what to do next? thanks

VerzionLTE after upgrading to 6.1.4 iPhone 5

iPhone 5 on Verizon upgraded to 6.1.4 (over the air, not via iTunes) has resulted in the phone giving priority to 3G in areas where LTE is available. I am able to get LTE when I disable and enable the radoio (Airplane Mode). Unless I force this, my phone is either on WiFi or 3G.  LTE is enabled (Settings -> General -> Cellular -> enable LTE: On).  Is anyone else experiencing this?

light bleeding iPhone 5

Do not buy Apple product in Belgium, there is no support!!! So, here it goes: Three day ago I bought an iPhone 5, at a Mobistar shop in Belgium. 700 euros. Unfortunaly, it has a defective screen, light bleeding at the top of the screen. So I went back to the shop, to get an exchange. But no, they refused. They have to send it back to Apple for repair. It will take three weeks. But I can't stay 3 weeks without a phone. And I can't just pop the sim card into an old phone, either: it's a micro-sim, and the iPhone is the only one who uses that... Except maybe if I buy another new, top of the line phone... And I don't have the money to do that... So I call Apple, directly: "Did you buy it on our website? Sorry, nothing we can do. You have to go through the operator." So basically, I am screwed. I have to keep the defective iPhone. Thank you Apple Belgium! Thank you Mobistar!

Apple Hardware Warranty clarification iPhone 5

As mentioned in Apple US website regarding Hardware Coverage for up to two incidents of accidental damage from handling, each subject to a $49 service fee.http://store.apple.com/us/buy/home/shop_iphone/family/iphone5?cppart=UNLOCKED/US &product=MD293LL/A&step=accessoriesIs it applicable in India also??? Plz help...

What this 'other' option and why it taking up so much memory iPhone 4

I have an iPhone 4. I've only had it for two months and the 'other' option in my memory is 3.07 gb. Why is it so much? I deleted my music and photos, cleared cookies and history, and all of that but it just went down to 2.94. Help?

iPhone doesn't connect to wifi

I have a iPhone 4 and it's always connected to wifi perfectly but a couple weeks it just stop connecing to my home wifi. All my other stuff connects properly but my iPhone 4 doesn't, I reset my network settings like one website said and I updated to the latest update and none of them work. It won't search for any other networks in my area or places and even when I type it manually

it possible to pair two iphone s 5 using bluetooth to transfer files iPhone 5

Hi, i am trying to pair my 2 iphones both iphone 5 using bluetooth to enable file transfer between them.But when i turn on the bluetooth under Setting->Bluetooth. Both devices are unable to discover each other. please help. Thanks

How to restore locked iPhone 4

Hi, I bought an iPhone 4 off a website and when it arrived, it had a passcode on it. I tried to connect it to the computer but it kept saying that I needed to but in the passcode before I could restore it then.I don't know what software it is up to date with.  please Help!

Iphone google redirect virus iPhone 4S

I have iPhone 4S and using chrome app. Google recently give me a lot of problem, it redirect to me to some website I never heard before such as http://corp.kaltura.com/. It was different website couple days ago. I tried on Safari, both app will have problem at the same time. If I can use google, Safari and chrome will both work, if google has problem, both will have problem (google only). I tried on search box or type google.com, clear all the histories and cookies. Could not solve problem.  Sometimes turn off the iphone then turn it back on will temperately solve the problem, but it come back again. Yahoo search engine has no problem at all. Anyone know how to fix that PS: sometimes I get google authentication requirement, but this redirect issue is not link to that. They are happen at two different times

To many passcode disabled my iphone 4. How I enable it iPhone 4S

    my iphone 4 is disabled.  to many passcode attempts.  says, connect to itunes.  itunes can't access phone w/passcode enabled.  i can't.  What to do?                                                      

Can you sync an unlocked verizon iphone and keep unlock iPhone 4S

hi guyz i just brought an unlocked verizon iphone 4s and i wanna know is it safe to sync iphone to my pcwithout losing my unlock? idk kno if itz factory or not but i dont have cydia.one thing that scares me tho is that, i know when i sync I'll lose all apps, and it came with an app called APN (unlockit.co.nz)which states when i open it:                      iphone APN changer   this website will set mobile carrier info for dat access when you cannot editor do not kno settings. it dose not jailbreak or carrier unlock iphones click on the icon below to choose what you wish to do. i dont really know if i need this or not but itz another reason i been hesitantto sync my iphone. sorry for sounding like such a noob but i could use somehelp. Thanks

Iphone 5 out of warranty service

I need to know the requirments of the out of warranty service for a phone damaged by water. it is not outlined very clearly on apples website.

Backup Game and App Data on iPhone 4S

Hi. I was wondering how to backup game and app data on the iPhone 4S? I have quite a few games on my iPhone that I would like to be able to play again in case something happens to my device. I have already been on the Apple Support website where it lists what iTunes will backup. It says that it will backup application settings, data, and preferences. I was wondering if the application data that Apple is mentioning includes game progress? Thank you for your help.

Temporary Safari website Blocker App iPhone 3G

Is there an app for iPhone 5's that can temporarlily block websites on safari for a certain amount of time? If so what is that app called?

Iphone 5 wout facetime. it possible just to download facetime in apple website or go to apple store

Currently i'm residing here in KSA in i just bought an iphone 5 but it has no facetime. My question is can if it is possible just to download the facetime in the apple website or in a apple store?

iphone 5 camera not work

My new iPhone5 camera or video camera does not function. The buttons are greyed out. Is there some setting to enable the camera?

Parental Control App iPhone 4

A friend of mine told me about an app she uses to punish her child that allows her to disable/enable his phone from anywhere.  Anyone know what the app is??

my iphone 5 not have FaceTime how can i activateinstall itpls help

i bought my iphone 5 in saudi and it has no facetime at all,i was forced to jailbriken it and it worked,then i decided to restore my iphone to its factory setting and now im having the same problem...is there any way to enable/activate or use facetime without jailbreaking again?pls help.any attention would be highly appreciated.thanks

iPhone 5 eBay and certain websites won't work unless on WiFi.

As the subject says, my iPhone 5 software 6.1.3 has been acting weird, beyond a constant battery drain, recently I have noticed that my eBay app will not work/connect unless I am on WiFi.  It's also the same for some websites on Safari, one being www.tfw2005.com (a transformers fan site I always go to).  I just noticed this the other day.  I've tried resetting my networking settings, hard-reset, deleting the app and reinstalling and nothing.  I'm not sure why it would single out that one website either.  I get the N1 error can't connect after trying to use the eBay app and TFW site.  Any suggestions?

I have changed my Apple ID on website but App Store still shows old ID--how I change iPhone 3G

How do I change my user ID in App Store?

Invisible iPhone 4

Does anyone know why my router does not show that my iPhone4 is connected to it? I need to be able to enable/disable internet access at certain times. The iPhone is actually connected connected to the internet via this router with no problems

Ask Apple to fix bug in upgrading ios6.0 or 6.1 iPhone 3G

Apple's support website has useless information.  apple has created a buggy update and knows it. but instead of fixing the problem, they provide you a workaround, which does not take into account lost data (ie photos, contacts, etc.) how stupid is that?

how can i open my iphone because when i try to restore it from my back up all files it didn't open anymore always my iphone have problem it automatically shut down then itunes logo appear then i need it to connect to itunes then restore t iPhone 4S

how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then restore to enable to open it..what should i do?i cannot bring it to the smart center because i lost my receipt..is there any chance to recover it?thank you so much..i already update my operating system to ios 6.1.3 but when i recover my  back up the operating system was ios 6.1.2..

iTunes Movie Trailers App won t show Arclight Cinemas iPhone 3G

Hey, For some reason when I opened my iTunes Movie Trailers App today, none of the Arclight Cinemas in LA are listed (they used to be).  They're not on the theatre map and none of the showtimes appear.  Did something happen?  Is this just a short term glitch (i.e. they forgot to report their showtimes)?  did Arclight purposely request to be removed from the app?  Or is the app just being stupid? Is anyone else noticing this issue?   I also checked the website, http://trailers.apple.com, and they aren't listed on there either, so I'm wondering if it's a company policy thing...   P.S. I wanted to list this under a "iTunes Movie Trailers App" location but couldn't find any such thing in the support communities.  Did I miss it?

transfer phonebook to my lexus bluetooth iPhone 5

I have bough Lexus LS 430 2004 and i can use my bluetooth fine with Iphone 5 . But i can not transfer my phone book to my car is there any upgrades to Iphone to enable tranfering of my phone book .I used to have BMW 745 and it used to work fine with iphone 5 thank you

Excuse but iPhone connected by you most likely damaged and can't be activated. We recommend to you to address to supplier or to visit website of support service of Apple at address httpwww.apple.comsupport. what to

Help please! ! what shall I do?? how to bypass it?

help with iphone return package

i sent my original iphone 4 back to apple, as i got a replacement one. The courier was ups.the address on the label said lutterworth, but on the tracking it says HARBOROUGHapple mailing adress is lutterworth, but on the tracking it says that it got delivered to harborough.any help?heres the tracking number1ZW9V0799150882955heres the websitehttp://wwwapps.ups.com/WebTracking/track?loc=en_GBplease help

When I go to settings-general-restrictions I can t enable deleting apps it s disable. One thing I already turned on restrictions how I fix it iPhone 3G

I already restart my settings and nothing happened

imei replaced means what iPhone 4S

I have a offer to buy a used iphone4S, but i don't know whether it was original or not...How to find it because i checked the IMEI on apple website it showed(this is a serial number for a product that has been replaced), Is there any other ways to find-out!

Can my iPhone get hacked into to retrieve bank details iPhone 5

Hi, three weeks ago my bank card was compromised by online transactions made by someone else to a car dealership. I have no association with a car so these transactions wasn't used by myself. I reported it as fraud. The money was refunded back into my account but in the meantime I was issued with a new card and a new pin. Last week, the same transactions happened with my new card. Again, I reported fraud. An adviser told me that it looks like my iPhone was hacked into by possibly using an unsafe and open WiFi area. Is it possible that an iPhone can get hacked into and for them to retrieve sensitive information such as bank details, address etc? And if so, what free app can I get to protect all my details, including my bank details. I do a lot of purchasing online via eBay and iTunes. I never, never give my bank details to anyone, nor have I purchased anything online using an insecure website, as I know not to do this. But, my main question is, can my iPhone 5 get hacked into or get a virus and if so, what protection can I install for this to never happen again. Bear in mind I do not have a laptop or a pc. I only have my iPhone 5. Thank you to anyone in advance for helping me with my infuriating problem.

MY PERSONAL HOTSPOT NOT WORKING EVENTHOUGH 3G OPENNED iPhone 4S

my personal hotspot is not working eventhough i enable my 3g

Iphone 3gs os 6.1.2 peronal hotspot not activated.

               I have activated the mobile internet in my iphone. (India TATA DOCOMO Number) while activating the 2.setting>Mobile Data>personal hotspot it shows the message " To enable personal Hotsport on this account, Contact carrier".1.General>Personal Hotspot is not coming to my iphone.Any help would to enable personal hotsport greatly appreciated!. Note : Iphone 3G S - Verson 6.1.2 (10B146) Thanks and regards,Baskaran.K+91 8050148187.

Buying battery for iphone 4 in France

Hello, The autonomy of my iPhone is very low, I think it comes from the battery because even when I'm on plane mode, I barely last a day!It can't be just because of iOS 6.1.I checked some website for a new battery, but I don't know how to avoid counterfeits. this two claim to be original models:http://www.achatbatterie.fr/PBSCProduct.asp?ItmID=8553407http://www.amazon.fr/Batterie-origine-Apple-pour-iPhone/dp/B008RML4YO/ref=sr_1_1 ?ie=UTF8&qid=1363200633&sr=8-1 But are they??? And this one at least is clear about not being original, is it a good idea to purchase it instead?http://www.fnac.com/mp10442737/Batterie-interne-haute-performance-1420-mah-pour- Apple-Iphone-4/w-4 Or if you know another website where I can be sure at 100% it's original, not to expensive, and who ship in France, please tell me.Thank you for reading and thank a lot if you can help me.

iphone not show wifi network

iphone 4s wifi is not enable  mobile carry only moble dataplease help me how can i get wifi in my iphone

I have continuously over last 6 months struggled with syncing my iphone and ipod with itunes app continually crashes during picture import. AND by way it takes 10-15 minutes before it even attempts to import photos. screen says impo

I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes  The app continually crashes during the picture import.  AND by the way it takes 10-15 minutes before it even attempts to import photos.  The screen says importing photoes but doesnt try to optimize or anything for 10 minutes.  I have a 3gs with 16Gb so its not a cheap phone.  I have 10Gb free.  I have 6600 photoes.  this is very frustrating and undermines my confidence in your products.  My ipod is an ipod 4 with 16Gb also.  It does the exact same thing to it.  The last time, I had to import photoes a few at the time and with it taking 10-15 minutes each time for 6600 photos it is a long frustrating process.  But it will import every photo a few at a time.  The error message is just that itunes has stopped working.  no hint as to why. AND of course, my phone is out of use for the entire time.  You guys must not want to believe ur phones are a necessary tool...or maybe you dont want the consumer to believe it is.  I have tried to find solutions on your website as well as through other 3rd party communities.  Ultimately they were of no use.  I stumbled onto my solution by accident since Im a bit of a computer geek...a semi-geek.

SOTWARE PROBLEM IPHONE iPhone 5

I have recently purchased a new Lexus GS250 car which requires a phone that will connect to the internet using (DUN) dial up networking.Im lead to beleive that the Iphone has never had this technology as it is quite old. Im also lead to beleive that a Blackberry will connect tothis technology. My phone is an Iphone 5 can apple adjust the software to enable this function or not.

Audible Audiobook Won t Sync to IPhone From iTunes

I got my first audiobook with the free Audible trial yesterday and after I downloaded it from the Audible website, I was able to open it and listen to it in iTunes on my MacBook. However, when I synced my IPhone to my MacBook, everything but the audiobook got transfered over. The audiobook was categorized under "audiobooks" in iTunes, so I know that the audiobook did not get thrown into a playlist under music in iTunes. I confirmed this after searching through my iTunes library. in itunes, I even made sure to check the box saying "Sync Books", however, I noticed that iTunes did not give me the option of changing the drop down menu specifying what kinds of book would be synced to the iPhone. I attached a print screen of this menu. As you can see, this drop down menu is frozen (light grey) and is restricted to only books and PDFs, which I assume does not include audiobooks. In the end, my Audible mobile app shows that my audiobook has not been put on the iPhone because whenever I press the "Refresh" button, it shows that the iPhone had not yet been downloaded (I couldn't downloaded it through 3G because the audiobook exceeded 50MB). Thank you, and hopefully you can help me figure this issue out.

APP STORE WONT LET ME UPDATE MY APPS iPhone 3G

its been a while now since i updated my apps and i faced a problem where it wont let me .i wanted to download an app but it didnt accept my password!i clicked update and then it asked me for my password whcih i typed in, then it it said Your Apple ID or password is incorrect. with the options of cancel or retry. so i did at least 5 times and kept doing it everyday but it still wouldnt work!! so i decided to log out and use another apple ID this time it let me download apps how ever it still wouldnt let me update. this time when it asked for the password the account dispayed was the old one (account that didnt accept the password) i got confused as to why it was still the old apple ID displayed when in fact i was signed in with another Apple ID? so i put the password from the old account ....still nothing worked, tried the password from the Current Id i am signed in with still none!!! i logged onto the apple website and there was problems there too!! i got the password changed and everything but it still wont let me update any of my apps!! and this is not just in one phone but two !! iphone 5 and iphone4  is there a bug on my phone ? how do i fix this ?  i think the problem started when i updated to io6 like a while after i updated it

Bluegrass Cellular iPhone 5

Bluegrass Cellular is suppose to have LTE for their iphone 5 but the keep saying Apple won't send them new SIM cards for the phone. Why would apple send an update to enable lte, then not issue SIM cards for it?

Can t turn off Facebook birthdays iPhone 3G

I have an iPhone 4s running iOS 6.1.2.  I have synced Facebook contacts with phone contacts, I also have the Facebook App. I have disabled Facebook in notifications (no banners, off on every option), I go into Calendar and disable the "Birthdays" under "Facebook", I have even diabled Birthdays for phone contacts. Once another birthday comes along the option in Facebook Birthdays for Calendar is enabled as if by magic and up pops a notification.  I disable it again and once another birthday comes along, hey presto it enables itself again with another message. The phone contacts birthdays does not re-enable itself, just the Facebook Birthdays. Seems like either a bad Facebook "bug" which is legally a privacy infringment, or an iPhone bug.

Apps can t access my Facebook details even if I allow them iPhone 3G

I have my Facebook account setup in the iPhone settings. Both Contacts and Calendar can access it to display their relevant information, but when some App Store app try to use the account, it always fails. For example, if I try to login to 9gag (using their app, not their website of course) using my FB account, the app says it cannot access the account – even though I authorized it. Same goes for BuzzFeed, or StumbleUpon (the latter doesn't even appear in the list of authorized apps BTW).please note that I'm talking about the integrated FB login feature. Apps that redirect you to the FB website/app and ask for permission there are working just fine. I have a 3GS with 6.1 and both 9gag and StumbleUpon were updated in February 2013.  

My Contacts Journal Professional CRM Journal crashes at initial seconds of iCloud Migration. Has with this application experience this situation. developer has been contacted. iPhone 5

Dear Contacts Journal Support Team, Each time i have been trying what you put up for me,i always delete The Application Completely,then go to iTune Apps Store to re-download it. I know the apps store will not give me an old version,that is why i do not use my Mac or iMac to replace the application however this has also been updated on my Macs. I reiterated in my message yesterday that,it is not that what you asked me to do is not working or i did not follow your instructions into details. I did follow every steps you stated. The end result is that, WHEN IT REACHES DATA MIGRATION,THE SCREEN WILL BE BLACK OR LIGHT BLUE BLACK,WITH A WHITE SCROLLING LINE THREAD ON THE DEVICE SCREEN,MEANING MIGRATION IS ABOUT TO TAKE PLACE. this WILL MOVE FOR ABOUT 2 or 3SECONDS,AND IT WILL CRASH. I have tried this several time,i do not mind starting all over again,i just want it to work with iCloud. We can give you feedback,and i praise your effort for not getting tired to respond. this is a good and real customer service assistance of which i really appreciate. My devices are up-to-date,and the application i download is the latest version. please let's makes this application work,there is non like it on The Apps Store. So you should be proud of your work and your innovation which i see as very powerful as well as extremely useful. But when it becomes unworkable it render all my eulogies to your effort meaningless. Thanks for contacting me again and i hope you will make it work again. please forget about my previous DATA,i want to start it NEW. But you can not turn ON &amp; OFF even the iCloud on Contacts Journal. Thanks a LOT. The Reverend Canon Dr. IBITOYE. Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 13 Feb 2013, at 07:46, Contacts Journal Support <support@zaal-llc.com> wrote: Thanks. Can you confirm this step:- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3) [you can check if you have the latest version of the app by going to the App Store on your device, then checking the Updates section to see if you see any update for CJournal] - Another way to check is when you open CJournal, go to More -> Contact Us -> About page -> it should show the current app version. this is very important. If you are running the previous version of the app (3.2.1), then this crash will definitely happen on iOS6.1. You need to upgrade the CJournal app to the latest. After updating the app, you will have to follow the same steps as before, including cleaning up the iCloud database. Regards.  On Feb 12, 2013, at 7:13 PM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Dear Sir / Madame, Thanks for your lengthy information which is highly and diligently consummated and extremely digested. All what you indicated in your last mail,i have done it and all efforts is TO NO AVAIL. 1. It does clean all the devices but at the start of MIGRATION,the application crashes away and off. this has happened at least more than 5 to 7 times on one device. I have got main 2 iPhone 5 main lines,the other lines are subsidiary to my European lines and Dublin. So,i do not on or try to set them at the same time. 2. please,kindly see it in this way,look at the year you have released this application,i have not made or bombard  you with this kind of problems.  3. I am an old man,i love the progress of our younger ones in Technology. It is just a shame i was not born to the computer and application age,it pains me. Because i know i embrace and love Technology,even at this old age. So i can not do anything to destroy your work,i will rather support you for progress so my up spring will also progress in all their discipline. Also remember my vocation as a priest,my position is to encourage,correct and not to destroy another persons efforts and labour. Above all,i just finished trying it twice now,at the migration point,it crashes out in few seconds when it comes with that line of migration. The time in London now is 03:10 in the morning,this is what i suffer on this application: SLEEPLESS NIGHTS. If there is any other one like this out their that can take files,journals,documents,ToDo's like this one. please let me know,i do not mind how much it will cost me. I just want it to work. Thanks and look forward to your response. Regards, The Reverend Canon Dr. IBITOYE. Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 13 Feb 2013, at 01:00, Contacts Journal Support <support@zaal-llc.com> wrote: Thanks. We just sent you an email an hour before you sent this one!! It had instructions on how to overcome this particular problem "Cannot sync since another device is syncing at the same time". It doesn't look like you followed those instructions at all.  this is our detailed feedback, so please read and follow them closely::- you can only get this message when you are trying to sync to iCloud with CJournal. It means that something else got stuck while syncing with iCloud before, and it needs you to clean up the iCloud database for CJournal (as previously instructed, and repeated below)- there is no hope for us to recover your previous data. The best we can do is to get the app working again with iCloud, by cleaning up your iCloud data for CJournal- your old data was previously wiped out when you cleaned up the iCloud database without backing it up. There isn't any chance that we can recover that. Maybe the Apple iCloud engineers can restore that for you (though I doubt it). If they do, then let us know and we can figure something out.  Meanwhile, follow these instructions for resetting your iCloud data:- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3) [you can check if you have the latest version of the app by going to the App Store on your device, then checking the Updates section to see if you see any update for CJournal]- make sure to turn off iCloud sync option in CJournal, on all devices- To clean out your iCloud database, you have to go to the Settings app -> iCloud -> Storage and Backup -> Manage Storage -> Documents and Data -> Show All -> look for Contacts Journal. (if you don’t see it, then look for “icloud” with a blank white icon). Here, press the Edit button, then the Delete All button. this will clean out your iCloud database. Note that it will take a few minutes for your data to be deleted from your other devices, and you shouldn’t try syncing any of your devices to iCloud in the meantime. - Now restart all your devices by powering them down, then power them back up again.- Now, wait 5-10 minutes for the delete to go through- On one of your devices, with the latest data, turn on iCloud. If it gives an initial message saying "iCloud data already exists", then press Cancel. It means it hasn't updated from iCloud that you deleted the data. You'll have to open the Settings app and go to the same Show All page again, just so the device tries to connect to iCloud again.  Wait a few minutes before trying to enable iCloud again.- After it's done transferring the information to iCloud, wait a few minutes, then connect your 2nd device to iCloud and let it connect with the existing iCloud data. If it gives a message saying "First Time iCloud Sync", then press Cancel.  It means it hasn't detected the data you just uploaded from iCloud yet. Try again in a minute.  please follow these instructions closely. Let me know any instruction isn't clear to you.Regards.    On Feb 12, 2013, at 3:57 PM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Dear Contacts Journal Support, I am so disappointed as you have not deem it right to make a follow up enquiry about my problems of which you were aware about all my Troubles. I keep you inform of all my efforts with apple iCloud Department and what i was told. I did not delete any of my files from Contacts Journal from my iCloud Account as one of my iPhone 4S still contains a 75% of some of my data. this device has been switched off since. Any attempt i made to use iCloud  on contact journal always comes up with a message i have related to you in my former message that: Contacts Journal encounter a SYNC problems from iCloud and that 2 devices can not be Sync at the same time; while all other devices are actually switched off. I am sending this Note now as the time limit given to me by iCloud Team will expire tomorrow. As i have said,this application has beautiful features but to make it work and Sync with either iCloud or Dropbox is a problems. I mean,about 8 devices can not have these problems at a go while other applications link with either iCloud or Dropbox are working on all these Devices. I can list all these for you if require as apple iCloud Team do check this as well. The iCloud restoration you sent me does not work,but i think this has teach me a great lesson as not to rely fully on an application like this anymore. I count my loss,my time and STRESS,i can not but let you know how i feel and my pains,frustrations and disappointments on this application. I have been using this application since it has been introduced,i know all the ups and downs,but not like this. I hereby appeal to you to sort out this PROBLEMS: "PROBLEM WITH iCloud SYNC: can not sync since another device is syncing at the same time: please wait and try again." The iCloud button will not even switched on.  I look forward to hear from you. Regards, The Reverend Canon Dr. IBITOYE. Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 12 Feb 2013, at 22:00, Contacts Journal Support <support@zaal-llc.com> wrote: You can also go through the iCloud reset process again. That should get everything back in order again with iCloud. But there is no way to restore your old data unfortunately, since the Delete All wiped it out.  Instructions for resetting your iCloud data:- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3)- turn off iCloud sync option in CJournal is it is enabled on any device- To clean out your iCloud database, you have to go to the Settings app -> iCloud -> Storage and Backup -> Manage Storage -> Documents and Data -> Show All -> look for Contacts Journal. (if you don’t see it, then look for “icloud” with a blank white icon). Here, press the Edit button, then the Delete All button. this will clean out your iCloud database. Note that it will take a few minutes for your data to be deleted from your other devices, and you shouldn’t try syncing any of your devices to iCloud in the meantime. - Now restart all your devices by powering them down, then power them back up again.- On your device with the latest data, turn on iCloud. If it gives an initial message saying "iCloud data already exists", then press Cancel. It means it hasn't updated from iCloud that you deleted the data. You'll have to open the Settings app and go to the same Show All page again, just so the device tries to connect to iCloud again.  Wait a few minutes before trying to enable iCloud again.- After it's done transferring the information to iCloud, wait a few minutes, then connect your 2nd device to iCloud and let it connect with the existing iCloud data. If it gives a message saying "First Time iCloud Sync", then press Cancel.  It means it hasn't detected the data you just uploaded from iCloud yet. Try again in a minute.  Hope this helps.Regards. On Feb 7, 2013, at 7:19 PM, Contacts Journal Support <support@zaal-llc.com> wrote: Hi,Regardless of what Apple technicians say, the simple fact is this:- you went and did Delete All for your iCloud data ... now all your iCloud data is gone. There's no way to bring it back. We certainly don't have the power to bring it back; maybe Apple technicians do. Have you asked them about this?- your only hope is to restore your device using an iCloud backup, from before you did the Delete All. That might restore your data to a previous state. We sent you this link again: http://apple.stackexchange.com/a/75394/11236If the Apple technicians can help you through this process, that would be even better. There is honestly nothing we can do at this point. There's no bug to fix. The problem is you did a Delete All of your iCloud data, without making a backup first. If you had a backup of your data, we could be able to help you, but that data is nowhere right now.  Regards.  On Feb 6, 2013, at 10:23 AM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: No, not at all,The apple Technicians did run series of Test on both my account and The Application. It was conclusive that the application is not communicating both with devices as well as iCloud Proactively,this is one of The Application i personally rated 5 Stars and both iPad and The iPhone ones i have never made any complaint. I gain nothing from spoiling another persons Job and effort. But when something needs to be repair,i think it need to. It crashes on my 4 iPads and all my iPhone series. please apple has the conclusion,you are the one who can fix it. Apparently my screen was shared because they can see through all my efforts since last Night. I am very DISAPPOINTED... For now i am looking towards your end to get it fix. Apple policy still remains on Third Party's Application. Looking forward to hear from you. Many Thanks, Dr. IBITOYE. Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 6 Feb 2013, at 15:58, Contacts Journal Support <support@zaal-llc.com> wrote: Thanks for the update. We would love to fix the problem for you. Unfortunately, since you deleted all the iCloud data without creating a backup first, there's not much we can do from our end. I wish we had some control over this. The best option really is to look for your iCloud backups, and try to restore your data to your iCloud backup. Did you discuss this with the iCloud technicians from Apple? I'm sure nothing was wrong with their iCloud system per se, but did they focus on recovering your data (after you explained the problem to them in detail)?At the moment, the only hope we have is to restore one of your devices from an older iCloud backup. You probably want to do this in the next day or so, otherwise it might get lost. this might have been something that I was hoping an Apple technician would be able to walk you through.Hope this helps.Regards.  On Feb 6, 2013, at 5:13 AM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Hello There, i have just finished or apple has just finished with me now,and i was opportune to be attended to by one of apple most senior iCloud Engineer or Technician. We were on this problems for couples of hours,apparently they could detect all my logins through out the night on this application. It was concluded that nothing is wrong with my iCloud account neither with iCloud in general as all my other applications is working fine. What this implies now is that they i.e. apple engineers refer me back to you as the developer of this application. The application is not communicating with device as well as to have a good Synchronisation with iCloud. They asked me to inform you that i have suffered as an elderly man through out the night and up till now nothing can be done from their end. They want you to look into the application and that    it will be monitor from their end for the next couples of Days as if i or others will get all their Documents stored in the iCloud. The Senior Technicians might get inn contact with you if there is NO remedy to this gruelling and gruesome situation that this application has put and expose me to since 17:00 Hour yesterday evening. I will hereby advocate for an improvement and utmost adjustment to this BEAUTIFUL APPLICATION. I know it can be made to work without any stress and please DO IT. MANY THANKS, The Reverend Canon Dr. IBITOYE. Sent from my iPad4⃣Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 6 Feb 2013, at 08:23, Contacts Journal Support <support@zaal-llc.com> wrote: Hi,At this point, I don't think Time Machine backups would help. The only thing that might be possible is if you are backing up your iPhone or iPad to iCloud. You can check this in the Settings app -> iCloud -> Storage and Backup -> is iCloud Backup turned On? It will also show you the Last Backup under the "Backup Now" button. If this is on, you can try to restore one of your devices to this backup version. You can follow these instructions: http://apple.stackexchange.com/a/75394/11236You might also want to consult an Apple Genius bar if you have an Apple store close-by or if it's convenient for you to do this over the phone. Hope this helps. Really hope you can recover this data.Regards.  On Feb 5, 2013, at 9:07 PM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Hello, Many Thanks, apparently i do use i cloud Sync on all my devices,but,i went to the FAQ where it says i should delete the cloud,this is the source of my Problems,apparently i would have contacted you earlier than this as it seems the latest update has been bugged,but i still manage to use it though. As soon as i delete the grey cloud,i lost everything on all my devices,all my 4 iPads,all my iPhones,my last result now is you,i can even taste any sleep as i need this file BADLY.. My last result is if you can put me through either on my Time Machine if that will still be intact. I have browse to see how i can get this work from any source. please KINDLY HELP...  My Regards, The Reverend Canon Dr. IBITOYE. Sent from my iPad4⃣Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 6 Feb 2013, at 03:38, Contacts Journal Support <support@zaal-llc.com> wrote: Hi,Thanks for your email. Were you using iCloud sync? When did you upload these missing documents? Do you use multiple devices ... if so, which device did you use to upload the documents? Did you use the "Transfer over WiFi" method, or did you use "Open In" from a different app? Let us know and we can see if there's any way we can help.Regards.  On Feb 5, 2013, at 5:14 PM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Dear Contacts Journal Support Team, I am sending this mail to let you know that i have been encounteringserious problems on my CONTACTS JOURNAL FILES for the past 6 to 7Hours. I have read all the procedure on The FAQ as well as deleting thisapplication on all my devices also i tried to go to Manage my Data aswell as resetting everything stated on the FAQ. But all my efforts isto NO AVAIL. I can get all my ToDo's and other Logs. But on my FilesSection where i some important Documents and folders,it is just comingup as loading,and if click any of the files,it will either says ERRORor this FILE IS EMPTY. Contacts Journal is a very good tools for me,but,i must confess thatas at this Time 01:05 London Time in England,i have been on thisproblems since 17:30 Tuesday the 5th of February 2013. I need to pullout a paper i have saved in this Journal to give a Lecture ThisMorning. please i do not want to loose all my files as i have got vital andprivate documents stored and saved on this Application. I will be delighted if there is a way of retreating or getting thisDocuments back as they are very vital to me. Looking forward to hear from you in earnest. My Regards, The Reverend Canon Dr. ADEBAYO ADETOYE ALABA IBITOYE. St. Alfege Church,Church of England,Anglican Comm,Greater London,England,UK.

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