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i picked my phone up out of the water and it was still on and working but now after about 30 mins it wont let me listen to music or change the volume of the ringer and now the icon for the ringer wont go away
i have an iphone 4s , of course the warranty expired a little over a month ago. The slider mechanism does not work. I've tried turning the phone on and off, restored to factory settings. nothing seems to work. I've never dropped the phone or had any kind of water damage. I've taken the phone to the Apple store. They have opened it , No damage has been done to it whatsoever but they won't replace it unless I pay $200.00 , which I can't afford right now. very frustrated. Any other suggestions?
My iphone was completely submerged in water last night. I put it in rice. Everything seems to work properly. But there is what appears to be water under the iphone screen. In the very middle of the water, it is blue. What does thar mean? Will it go away? Can I help make it go away? Will my Apple insurance plan cover this? Please help!!
Today I completed a software update for my iphone 5 without backing it up because I did not receive a warning that all my data would be erased and so, did not realize it would be an issue. Upon completing the update, I realized my mistake but figured it was too late to revert the damage and continued with the restoration of my phone to its factory settings. After completing the update, I realized just how much data was lost (including important notes with financial information and images and videos of recent trips around Europe). Now I am desperate to try to recover the data deleted in the update. Is there any chance at all that I can recover something? The notes and videos are most important to me. I am also missing many Messages but that is less important to me. Can anyone please help? Any response is greatly appreciated!
On May 18, 2013: Yesterday my cousin and I tipped our canoe while on a river. We had our electronics in a ziploc bag which included my iphone 4S. We managed to save almost everything including the ziploc bag. We were stuck floating down the fast moving rapids for atleast 30 minutes keeping firm grip on everything. Once our fellow canoe group caught up with us we put everything in their canoe and made a pit stop. There we put the electronics out to dry (only a little bit of water got it). I managed to send one quick text out and tried hard to shut off the phone but it kept rebooting. When we got back to my grandma's house I investigated the iphone. It was on and working BUT the flash was stuck on and the power button didn't always work, water behind the lower part of the screen I tried hard to turn it off but it just kept rebooting. With no rice I just layed it out in the sun for an hour. About 2 hours later we rushed to the mall and went to the Apple Store. They checked the status of the warranty and it just expired 5 days ago. Ugh.. So they just told us there was little they can do and they will replace it for $200.00. At this point I didn't want to give up. At the Apple Store the iphone was having such a melt down. The Apple employee struggled to keep it on as it kept turning itself off (power button issue). Everything else was functional besides the back camera full of water vapour and LED light. About 3 hours after that I got home I put the phone in rice. I noticed the phone some how got into recovery mode. Over night and about 24 hours later I took the phone out of the rice plugged into iTunes on my iMac. It was just on recovery mode asking me to recover it on iTunes. It wouldn't work because it kept going into UNKNOWN ERROR 2001 and UNKNOWN ERROR 2006. I read somewhere a fix can be putting it from recovery mode into DFU mode. But remember the power button isn't still working so it is impossible to go into that mode. I think I got it once but still had the same errors. I am not ready to give up. I know there is no such thing as minor water damage but it really does seem minor because everything was functional just the phone put itself into recovery mode with a messed up power button. I'm asking what I should do now. I really don't want to spend $200 for another iphone 4S when the next generation iphone will come at what ever time. It seems pointless getting an old phone than a new one. I just want to be able to use this one until then. Thanks for reading my rants. Brady
Some help would be greatly appreciated !
I got a small amount of water in my iphone, at first i thought it was ok but after about half hour the water had spread through my screen, and it started going blotchy and cloudy. The touch screen still works, speakers, charger, camera etc. Only thing is phone wont turn off? I tried the rice for a few hours but didnt do much. Does the apple warrenty cover water damage if not how do i get this repaired?
I've had my iphone 5 16 GIG for 2 months. The day after I got it from the store I noticed a annoying rattle. I know that there had been many discussions about this topic, but I was wondering if apple would replace my phone? It does have some damage from my cell phone case but that's it. I've only dropped it twice, would apple replace it for free?
Hello, There appears to be an issue with my iphone 5's rear camera microphone. When recording video it causes white noise and I can barely hear any audio at all. To diagnose the fault I phoned myself and put music on. I could hear the music fine without loudspeaker, I then switched on loudspeaker while the screen was facing upwards (to test the front facing mic) and it was fine, once I turned the phone upside down, the audio cut out. To ensure that my desk wasn't just blocking my front facing mic, I switched loudspeaker off and then turned it back to face up, then again to face down and then switched loudspeaker back on. Unfortunately it confirmed that was the fault. I have recorded voice memos and front facing videos with no issue, but when using the rear camera I still have the same fault. I have cleaned out the small opening for the mic and haven't caused my phone any damage, so I can't understand why this would happen? Has anyone else had this issue? Will I have to have my entire phone replaced, the whole rear camera or just the microphone? Are there any fixes I can perform myself? Thanks,Ross
I dropped my phone in water and pulled it right out it still works but put it in a bag a rice to try and get the water out. Is my efforts wasted and I just need to go out and get a new phone
Will Apple repair or replace a water damaged phone at some type of discounted price?
Hi, I bought factory unlocked iphone 5 from US in Dec 2012. I came back to India few days ago and accidently iphone's screen got damaged.The phone is under limited hardware warranty with no extra apple care plan. I talked to Apple care in India and they say they cannot replace my damaged phone even if I pay to them Can you please let me know the procedure as on how shall i get my damaged Iphone5 replaced , can i ship it to directly to Apple or do I need to ship it to some of my friend in US or do I have to follow some other procedure? Please suggest. Thanks,Rahul
I received a refurbished iphone 4 under the 1year apple warranty. My home/power button became stuck, so I went to the vzw store and was told that it was a manufacture defect. I received refurbished phone and sent other phone back. I got my bill and now they charging 299.00 for a damage fee, WHY???My phone has never been out of its case and I know it's not my fault that the button got stuck. I know I'm not paying for no damage fee when the damage had nothing to do with me! Guess ill find new phone carrier cause this is a big boat load of b.s,!!!!!
My i phone5 got submereged in water...its working now, but the camera is not., My i phone got submereged in water...its working now, but the camera is not.
My son's iPhone5 has water damage. Will apple care replace it even though it wasn't covered at the time of the damage?
I dropped my iphone 5 in water. The touch screen is not working, but its charging and im getting all my texts & notifications. I brought it four months ago without apple care. What can i do to fix it and if there cost what the estimate ?
There seems to be a lot of people out there dropping their iphone in the bath so I thought I would share my experience of fixing mine.Firstly if its in warranty consult your dealer - if this doesn't help try the following: A lot of people say stick it in bags of rice / silicon, etc but here is a quicker, more reliable way which is far less likely to contaminate one of the connectors. You do not need any special equipment. Make sure phone is off (If you can still see the screen) - hold sleep and Home for 5 seconds and tap the red off button that appearsPop your oven on a low heat ( less than 100C) for 5 minutes.Wrap your phone inside a sock, doubled over a couple of times so the phone is well protected.Turn oven offPop phone into oven for 30 minutes or longer preferably You could use a hairdryer but be very careful to keep it moving to avoid any localised heat spots that could damage components. If the phone got really soaked you might want to jump down to taking the phone apart - if it is still full of water powering up or charging could result in further damage Let the phone cool and try to power up, if nothing happens check for any signs of water vapour still in the phone and repeat if present. Otherwise try charging and powering up Still no success? this step requires a very small crosshead (some need a 5star) screwdriver, don't compromise and try and use a larger one, damaged screws will cause you even more expense. Very cheap on ebay. Unscrew the 2 small screws at the bottom next to the speaker, slide the back up and lift away. Unscrew the very small screw holding the battery connector in place and pry up the connector (lift the side nearest the edge first). Be careful not to lose the screw or the small metal bracket under the connector. Use the plastic tab sticking up half way along the battery to ease the battery out (usual there is a small amount of glue on them). This will reset the phone (you will not lose anything but the phone will hopeful power up when the battery is replaced). This is a good time to try the drying procedure again to ensure there is no more moisture present. Reconnect the battery screw everything back in place and press the wake button. If this has not succeeded you may need specialist help to test more components.Good luck ( and I cannot stress enough - keep the temperature low when drying)
Problem started about 3-4 months ago. Screen will be dim at first, but pressing the power button to turn off the screen and then pressing the power button again will restore the screen to full brightness. Brightness is set to max and Auto-Brightness is off. Phone is not overheating and has never been wet.
My iphone stoped working and when i plug it in the apple logo comes up then goes away, i brought it to a repair shop where they thaught it was water damgaed but they treated it for that and it turned out that that is not the problem and that they didnt know what to do with it.. what should i do with it now?
I recently had my 4S replaced after my previous one had water damage. It was working fine at first but suddenly, whenever I take photos with my phone, they're not saving to my camera roll. I don't think it's a question memory space as I only have 1 photo on my camera roll.
Hi,there, my name is Ryan I am a big fan of Apple. I bought the iPhone5 on the same day it got launched in Belgium. After a few weeks, it felt of my hands on the ground, and a lot of pieces came of the frame. And from that moment until now, I am not happy with my device anymore. Is there anything that Apple can do for me, to change the frame? I still have my warranty.
I dropped a hard metal spoon while i was clearing up and it landed directly ontop of my iphone when it was the table and its cracked the screen.The phone still works as if no damage has happened, but its just a crack and im worried it will get worse. I bought this phone definately less than a year ago, around christmas because i remember being served through the fast lanes, so its still under warranty. I just wanted to know how much it costs to fix it. My friend told me she took her phone back when she owned an iphone because she had cracked the screen too by dropping it. And they gave her one free, so i dont know how much it is, but when my brother went because of the speakers not working on his, they wanted him to pay £119, but that was two years ago. I doubt very much i will get a free one because it was damage caused by me, so i just want a rough idea how much it will cost to fix because im hearing two different things. Thanks in advance
I have been having an issue with my backlight turning off completely when I receive a text message on my iphone 5. It is very random. It doesn't happen every day, just once in a while. My screen will be completely off, then it will fully light up when I receive a text message, then 1-2 seconds later the backlight will go off completely but the screen will remain on. Even if I hit the home button, the backlight won't come on. I have to hit the power button to turn the screen off, then hit the power button again to turn the screen back on, then the backlight comes back on. I don't have auto brightness or anything like that turned on. Any ideas what might be causing this or how to fix it?
my iphone has been working fine all day but i just looked at it at the screen turn white then it flashed diferent colors & now it will not turn back on. i did not drop it or spill any water on it . please help me
Hi there, Im scott, I dont own an iphone so know nothing whatsoever about them. this is our issue pls help : My sister purchased an iphone 4 from a woman at her work. Her husband upgraded to iphone 5 so sold his old one to my sister. My sister currently has a blackberry on contract to virgin media here in England. She took her BB along with her new iphhone to a local phone shop They cut her simcard down to size and put it into the iphone. When we turned it on we got this message 'only compatible sim cards from a support carrier....... ' I called our current contract to exdplain what we were intending to do and swap settings from a blackberry to her new iphone... they said we needed to contact the original service provider... here lies our issue. My sister works as a nurse.. she called her collgue to explain all this and ask what network he was on. She doesnot kno and her husband isnt home for another cpl weeks he is military. My sister doesnt want to wait a few weeks to use her new phone. Is there anyway to unlock and activate this phone giving all the detials of the phone and confirmation from his wife regarding the new user ? Ive read on the internet about jailbraking and all that nonsense.. but i dont want to damage the phone.. It isnt stolen isnt lost sureley i dont have to 'hack' into a perfectly legitimate phone to use do i? My sister simply wants it to work with her contracted sim .. with the benifits and features iphone offers. Please can someone help... model a1332
My iphone, purchased in Hong Kong, suffered water damage in Canada and the personnel at the Apple store was unable to provide me with a replacement phone. Their reason is that HK model is different from the North American versions that they carry, hence replacement would need to take place in Hong Kong Apple stores. I am wondering if it came across anyone's situation where they were able to get a replacement iphone 5 in Canada, even though it is not the North American version. Alternative solutions are also welcomed. Thanks!
If the iphone reached 1% charge and shutdown, forcing restart can damage the battery...thisis the auto shutoff point to protect the battery. If the battery will not charge with different chargers on different outlets, it may have been damaged and needs to be tested by the techs at an Apple store genius bar.
As mentioned in Apple US website regarding Hardware Coverage for up to two incidents of accidental damage from handling, each subject to a $49 service fee.http://store.apple.com/us/buy/home/shop_iphone/family/iphone5?cppart=UNLOCKED/US &product=MD293LL/A&step=accessoriesIs it applicable in India also??? Plz help...
i have insurance on my black iphone 5 and i am making a claim due to damage,is there anyway i could get a white one now ?
I dropped it in water.. for the third time. The speakers do work, when i activate siri it works and registers my voice, and earphones work aswell. Sometimes the volume slider will show up, but goes away in seconds. I restored phone, riced it overnight, used credit card to try and clean out the ports and q-tip in headphone jack. What else is there to do to fix this?!
how to fix iphone 4 with water damage? I have had water damage for weeks, and doesn't work! I've watched videos and do not work, any help! if nothing can help fix it, can apple do anything? help please!
Can I get my iphone 5 coated by Liquipel? They claim that LCI will be intact in water exposure after their treatment. Is this true? As long as the LCI is intact, is my iphone 5 still covered by the warranty?
My phone slipped out of my hand landing face down on my kitchen floor. the screen is now cracked. nothing else is wrong with my phone and I want to only replace the screen. I don't see a need to get another phone if mine is fine (besides the big crack on the front.) I want to know if I take my phone to an apple store.. will/ can they replace the screen only? I'm not worried about price and I know warranty doesn't cover accidental damage.
i dropped my phone in water months ago. everything was fine with it until recently the battery life is shocking. and then lastnight it was on charge alnight and wont charge up - it just displays the charging screen HELP
Is there any way to search text messages via the iphone serial number? I had water damage and had to replace, I thought I had backed up my phone to itunes but I can not find it with a text recovery system, wonderwall for itunes.
Had a night out got a little to drunk, woke up screen is ruined. where can I get this fixed? and how much will it cost to do so. Ive seen in many places about doing it yourself but id rather have it done professionally.
Less than two months ago, I purchased an iphone 4S 16G, as well as a LifeProof case, which the dealer told me was superior to an Otterbox. It is touted to be waterproof, dirtproof, snow/iceproof, and shockproof. Up until today, I have been quite pleased with my case, though the screen protector does make it a bit harder to to tap the screen. Today, I had my phone in my pocket. When I bent over, it fell out and hit the ground from a height of two feet. It was completely in its case, and I had performed all the checks recommended before using the case. It fell on to carpet. When I picked it up, the case was undamaged, but the entire front of my phone was shattered. It look as though it had been hit by a bullet. The screen still worked, but it was covered with tiny shards of glass. The damage seemed focused around the ear speaker at the top of the phone. I have in the past dropped an iPod touch, sans case, face down onto tile, and the damage was about 4x less than the current damage on my phone. I immediately called Apple, who told me that the warranty did not apply to my situation (though this was not a surprise). I would have to replace my phone, refurbished for $150 or new for $200. I then called LifeProof, at which point I discovered that their warranty only covers the case. They will not refund your phone, though they offered to give me a new case. The person I spoke to told me that he used a LifeProof case, and that his screen had cracked several times while using it. He recommended going to an independent phone dealership who would repair my screen. In short, this overpriced case does almost nothing. To be fair, I have had no problems with the waterproof aspect of the case. However, it will not protect your phone from even the most minor drop that would normally not damage the phone at all. I have seen several accounts of LifeProof owners who put their phone in their pocket and pull it out cracked. This case is not worth $1, let alone $80. For emphasis, I have included some photos of what my phone looks like after the fall. Remember, this was only two feet and onto carpet while in the supposedly shock-proof case.
So my iphone slipped out of the back of my pocket & into the toilet. Now its been water damaged for about 3-4 hours now & at one time it would allow me to make calls & text messages-the normal- but now that I am home from work, i have a red screen showing on my iphone. Theres no way that I can take it apart as of now because of the stores being closed already. & the nearest wal mart is pretty far. What do I do? Its currently in a ziploc full of rice. Will that at least do SOMETHING? HELP! HELP! HELP!
I have my iphone 4S like new; it had never fell off my hands to the ground or suffered any damage. It's wake and off top button have stop clicking but it stills working. I'm just afraid it will stop working after my warranty ends.Does Apple hasto give a new one or repair the one i had?
After my latest update on my iphone 4 my phone started just shutting down and restarting by itself. I have tried to restore the phone with the latest version of iTunes but now get the error message that iTunes has detected a phone in recovery mode. Well that's fine, I selected recovery and when it appears that the recovery mode is going to go through the recovery mode returns an error code. The first code I received is the error 1656, then a 26, then the final attempt I got an error code 21. This phone has never been dropped, mishandled, or taken any physical damage. It was working great before I attempted to update. Please if anyone else has experienced this let me know how you resolved these errors. I have attempted every trouble-shooting step indicated on the Apple support site. HELP!
Hey all, I have an iphone 5, obviously less than a year old, and am having a really strange problem. Two days ago, I was able to charge my phone, sync it, everything like it was normal. Yesterday, it decided it won't charge. When the phone is dead, and I plug it in it has the normal charging screen and will get to 5% like usual. But then, there is no charging battery, and my phone charges SUPER slow. For example, yesterday I plugged in my phone at 3:50pm with 1%, and when I unplugged it (never used it while charging) it was 9:15pm and 34%. Continuing to charge it from then has resulted it up to 50% now. When it's plugged into my computer (Windows 7 Professional), I get a notification that says the USB device has malfunctioned. So I know from this and the very slight charging that it shouldn't be the cord, there is still communication between the two. I haven't updated my phone to the latest settings (it's on 6.0.2) and I'm struggling to try to update it now. I also don't want to Reset all Settings due to some of my photos and videos that I need to save and I don't want those deleted. What do I do? How do I go about fixing this situation? It really shouldn't be a battery since it's a decently new phone. It's been handled great and there is no damage to it and no drops. Help!
How could I revive it? it just suddenly stopped. No physical or water damage. Thank you for any suggestions as to what may be the reason or more importantly how can I restart it.
Hello I have an iphone 5 that I purchased upon release in New Zealand around December. Recentlly, more and more often, I will go to check messages or notifications on my phone by pressing the home or power button to wake it and display the lock screen (a simple enough task, one would imagine). However the screen will not show. They phone simply stays black. Sometimes I can press either button again and it wil wake, other times I will need to wait anywhere up to 10 minutes. I have tried factory restoring my phone to no avail. It is on the latest release of iOS and has had no water damage or major shock damage. Thanks for any help you can provide,Caleb
Hi today I dropped my iphone 5 in a bowl of water, I put it into a bag of rice to dry up and when I tried to turn my phone on I am getting this red screen. Is my iphone completely toast?
I need to know the requirments of the out of warranty service for a phone damaged by water. it is not outlined very clearly on apples website.
I had a screen sensitivity issue with my original 4s. It would react to my finger getting within about 1/4 inch of the screen, and would auto dial without anyone touching the screen. Fortunately, It happened to actually do this in front of one of the 'geniuses' on my third trip to the apple store so they replaced the phone about 5 months ago. I was given a 90 day warranty on the new phone. It worked fine until last week.It started cycling on and off. Then it wiped the phone and all of my apps. I restored the phone but there would be a noticeable hesitation between when I touched the screen and when the touch registered. This went on for two days.During those two days the power indicator did not ever show any indication there had been any battery drain, but always showed 100% charged, days, then went dead without ever showing it was discharging. I took it to the Apple store. They tried to do the same restore I had. The phone came back on, but then cuts on and off to the Apple logo. The battery will take a charge, but as it sits on the charger it cuts on and off. The store solution was for me to purchase a new phone since they either had no idea what the problem was, or wouldn't tell me. The phone has not had rough treatment or been exposed to water or excessive moisture. Any suggestions?
HELP!! I used my iphone 5 all morning, not a problem. No damage and my husband picked it up and it is requiring me to plug it into iTunes and restore it. I don't want to lose my photos, don't care about anything else. I have always used iCloud but don't know where my photos would be? Please help
I don't know if it's a hardware issue, software issue or what. If replacing the screen or other parts would help? Or if the phone is done for? Just really desperate! I don't know what to do! I haven't ever dropped the phone or had any water damage either... Please help!
Hello community. I do get the fact that there is million of threads, but I want to know the opinion of others on this particular case. I dropped my phone into the toilet (luckily, it was clear) and immediately got it out. As I had no experience with these kind of accidents, I actually didn't turn off the phone. I used a towel and then I wobbled my phone to get rid of the water. Then, as the phone started rebooting itself, I dried it with a hairdryer (yes, I'm an idiot) and used a vacuum cleaner to help the proccess. It kept saying this error [NAND] FileFlashAndMedia or something like that, so I turned it off for good and tried to restore it - I started getting the -1 error. After several repetitions, iTunes finally started restoring my iphone 5 and everything was back to normal. But then I came to the dreadful realization that the screen does not respond. Everything is ok - all the buttons, the display, even the sound seeems to be fine. So after these 15 minutes of panicking I started to read articles and watch videos of other people. Put the phone in a bowl of rice, sealed it and I turn it on from times to times to find out if the screen started responding. Any suggestions? Do you think there is a possibility to recover it?
I was in the bathroom and my phone fell into a bucket that had a bit of water in it. I immediately took it out and my sister blew in a few areas and I dried some holes with tissue and tested to see if anything wasn't working (sound basically. everything was working fine, though the sound was a bit low) and then I turned it off. After maybe 2 minutes we put it in a bag of rice. Throughout this whole event the LED light in the back has been on and it still is. It's been an hour since it happened. Why isn't the light turning off and do you think my phone will be fine in a couple of days? The thing is I literally just went to the Apple store today to replace the iphone I had that didn't let me turn my phone off and on (the power button was basically stuck).