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My iphone suddenly began disconnecting frequently from my Access point like every 4 seconds, maybe every minute. it just disconnects randamly,i have had this issue for two days now . I restored my iphone to IOS 6.1.3 and yet the issue is still preserved , so i reset my router and my access point to their default setting and still the WIFI keeps on disconnecting. I even tested my IPhone to connect to my Uncle's wifi access point and still it disconnects from it frequently.My Iphone has never suffered any damage. it has never fallen on the ground and not even scratched.The disconnection here is not that the iphone disconnects from the wifi when i lock the phone but it's worse it disconnects when the phone is in use even if I am downloading something from the app store or streaming a video on youtube and then it will automatically reconnect again which is pretty annoying especially if i am using a VOIP service .i tried everything now and seems nothing helps. Is this a Hardware or a software problem ?, i would be glad to hear from other users that i am not the only one affected by it. I live in Egypt, is there Apple Support in here ?, Any suggestions will Greatly help me .
my iphone 5 was telling me to update i tunes i selected yes now i cant get into my phone as its now just displaying the usb connect to itunes icon
when can i upgrade to 6.1.4 as im on 6.1.3 and cannot connect to wi-fi
Since last monday I'm unable to connect my Iphone 5 to any wifi network, not even the one in my house which I was able last monday when I left.I was on a hotel and couldn't connect.Whne I choose the network on my Iphone and add the password it says incorrect password, do t have this problem whit my other Apple devices just my iphone.
Is anyone having problems with their iphone4 connecting to their carrier on iOS 6.3.1 ?
I Can't purchase in the party in my dorm store it keeps saying error can't connect to iTunes and please contact iTunes customer support
i was downloading an game aaplication ubfortunately i got stuck and when ever j connect my phone i get a message 'Race Gear' is not fully uploaded, how delete this incomplete software i dont have an software update tab in my i4
It says The iPhone “MB iPhone” cannot be used because it requires iTunes version 10.7 or later. Iphone says it is up to date. I have tried the setting the date to years ahead and turning off icloud and wi fi. Still won't work. Any help would be great.
i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone is there anything apple could do if i took it to one of their main shops??? Kris (bulzy_23)
My daughter has put a passcode on her dads iphone 4s and cant remember it and after multiple attempts it is now in "connect to itunes. My husband does not want to lose the photos on it. Is there a way to get photos off before restoring
My iphone is disabled after enetering the screen passcode incorrectly. I followed the steps and the settings were restored. The phone, however still indicates "iphone is disabled, connect to itunes", and it now wants to follow the restore process again. Can I enable the phone without restoring the phone for a second time?
Last night the screen of my phone 4 slowly went black. I tried charging it while hard resetting it but that did not help. also tried just resetting it but nothing with that either. I tried to chat with Itunes but couldn't becasue I cannot get the serial number. I do not have an sd tray nor can I use the screen. It is not printed on the back of the device not is it connecting to Itunes so I can get it from there.
my iphone will not connect to wifi..it sometime will but 99% of the time it will not..i can be sitting right beside my router..my bf iphone and my mothers and my laptop will all connect..what can i do?
#I just received my BRAND NEW, SEALED, iPhone4 32 GB FACTORY UNLOCKED which I bought from Ebay. After unboxing, I switched on the phone to find that it was already activated, and did NOT show the "connect to iTunes" screen, which gave me doubts whether this phone is actually brand new, the phone does have that protective film on the front and back which normally comes with brand new iPhones, anyhow I went online and did some intense research and found interesting facts about the serial number, and from my understanding the phones with serial numbers starting with 5K could be a refurbished phone, and indeed my supposedly BRAND NEW iPhone which came in a sealed retail box with all accessories does have a 5K serial number, so I did some more googling and came across a web site which gives details about an iPhone with its serial number and it shows this phone is a refurbished one. I checked on Apple website for warranty and it says "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contactus." #Now all you good knowledgeable people out there, please please shed some light on this matter.Is this really a genuine brand new phone? When I contacted the seller regarding the phone being already activated, he said it is normal with phones which are factory unlocked. But I believe it is actually supposed to show - “connect to iTunes” screen. That was how it was with my iPhone 3G. At least right out of a brand new box. Am I correct? How can a refurbished iPhone come in a sealed retail box? Even if that was the case, would it cost the same as a normal brand new FACTORY UNLOCKED iPhone because I paid US $ 904.00 for this. Does Apple sell refurbished iPhones as new? What confuse me is that the box have all the labels intact as it was a sealed box, and the serial number and IMEI number match with the actual phone. Should I consider this a genuine product that Apple meant to sell as it is or better I go for a claim and either get a refund or replacement from the seller on Ebay?. Thank you very much in advance for all your kind help and insights. Attached are few images of the phone.
Every time I try to go onto certain apps, a notification shows up saying connect to iTunes to use push notifications. No matter how many times I push okay the notification doesn't go away. As soon as I press ok this notification how's up right away. So when I do connect my phone to iTunes on my computer I don't know how I would set up my push notifications. Help me please and thank you.
Having Paid about £20 for an official unlocking, I am being told to insert a Non-Orange 3G Sim card into the phone that is to be unlocked (Orange is the network the iPhone iscurrently locked to). Well I don't have a Non-Orange 3G Sim Card do I !! Any advice??? much appreciated. instruction copied below:- Apple Unlock Procedure1)Insert a non-Orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top)5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iPhone has been unlocked” If using IOS5 this message will not show9)Follow on screen set up instructions to enable new carrier settingsYour handset should now be successfully unlockedShould this not show, please keep other network 3G sim in the iphone and restore the iphone via iTunes making sure all data is backed up first.You can also get some self help tips, please put the following into Google and search; support.apple.com/kb/TS3198 regards to all Simon
my phone is diabled it says to connect to itunes. So i go to itunes connect my phone and it tells me that i must put my passcode in my phone to connect. what am i suppose to do if i cant unlock my phone how do i reset my passcode
my iphone 5 was on and on the charger last night. wake up this morning the phone is dead dead zero black, no respond even connect it to the puterdo i need a new phone?
i don't have access to itunes and my phone is locked i tried putting in my password too many times and not it tells me iphone disabled connect to itunes. help
is it possible to connect a flash drive to the iPhone 5 ?
My Iphone 5 will not connect to my home network
i have dlink dsl-2750u wifi modem and the internet works on my laptop but when i connect my iphone to the wifi network it gets connected but the webpages do not open in my phone can anybody please help me out its very urgent!
My personal hotspot keep on searching after doing all the above mentioned things and doesn't connect in my iPhone 4S
My iphone 4s no longer allows me to connect to any wifi connections. The option is greyed out and wont let me do anything to it. I have tried restarting and resetting the network connections and all settings but this has not worked. The wifi came back briefly randomly at one or two points but could not find any wifi networks. I have read on the internet it is probably a hardware problem so I will be taking it back to apple next week. Just wondered if anyone had any further ideas about the problems?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, iPad, or iPod Touch 2. iPhone Support 3. iPod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
as i connect my iphone with itunes, it is not showing IMEI NUMBER? also it is not showing wifi or sim service. can you help me to solve this problem?
Hi,I am wondering if anyone else has seen this issue & can provide a fix or offer advice on why this is happening? I have an iphone 4s & very happy with is. However. when the battery % lever reaches 20% the phone 'switches' off - if I connect the charge cable the battery indicator says 1% & charging. Yet if I then hold the power button to swich the iphone on, it says 21% & charging. Any idea why this is happening & how I get the battery to show correct value.On an aside - it charges fine to 100% and iphone is overwise fine. Thanks, T
My iphone even won't response when i connect it to my computer even Itunes can not find him and i'm sure it's my iphone that has a problem and nog my usb charger
Hey there, my iPhone 4 won't connect or charge while its connected to my computer..it won't come up that its charging or anything.But when I plug it into my dock or a wall charger,it works and chargers just fine. I need to connectmy phone to my iTunes so I can update more music..Someone please help me!Thanks
HELP PLEASE! A purchased a iphone 4 GSM model. I have been trying to restore it (being the screen said to connect to itunes) but when I went through the restore process, itunes recongnized it, it went through what appeared as all but the last second of restoring when I got a " The iphone "iphone" could not be restored. An unknown error occured (-1)". I have a copy of the Updater log if there is something particular I need to look for, please throw me some bones. lol. The log does list:0: RamrodErrorDomain/3ec1: BBUpdater/2unable to convert ramrod error 1004 ThanksKIm
I have been trying to update my iPhone's software for the past few weeks due to my current provider not being found. (A bar that says "Searching" is always at the top where my 3G should be.) Yet whenever I try directly from my iPhone, it always end with an error message. So, yesterday I tried updating directly from itunes and I let it download the new update and all that. However, after it finished trying to update my iPhone, it put my iPhone in a recovery mode and I've been trying to fix it eversince. I can not access my iPhone, all it has is an icon saying to connect to itunes. I've tried troubleshooting, checking my software, updating my computer etc. yet it still leaves me with this message: "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I've looked on the apple site and I've made sure my security is up to date, my computer is up to date, my itunes is up to date and that I have restarted my computer. I am very irritated and I don't know what to do. I don't know what to do because my warranty is over with apple and I still have a few years on my contract. This problem has become relatively frequent with the replacement I've received from apple. Please post all suggestions or ideas to help with my problem, Thank you for your time. -Applefanatic23
I have tried resetting and erased all data but still no luck detecting network. 3G is found briefly when powering back up. I have tried two different sims from two different providers 3 an Vodafone but whilst carrier is found neither connect. Wifi if working fine as are all other phone functions. Any ideas?
Right, my problem is that my iPhone is turned on BUT the screen is blank. How can I get this to turn off or reset and respond to my iTunes. I've tried the manual reset by pressing the the sleep/on/off button with the home button at the same time and I get nothing. I've even tried plugging it into my laptop to respond with iTunes but that doesn't work either. It will connect to a wall charger with the same wire as that I'm using to connect to the computer. I need as much help as needed.
My iPhone 4 allways gives the same error while connecting to the universal dock or the AV-cable (composite video):"iOS device does not work with or does not support this product"Though both being original apple products, there seems to be no way to connect the iPhone to a music set or TV...iOS is latest version.Anybody having a good idea??? THANKS...
I tried downloading an update via wi-fi and it has locked up my phone. It says to plug in to itunes and I did but I get a message that it cant connect to the itune server, what now??
My iPhone has been disabled, it is saying to contact to iTunes. However, when i do connect it, it says that I need to unlock the passcode, which I can't. Do you have any ideas how I can unlock it please? Thanks
I just replaced my iPhone 4 with a iPhone 5 and now I cannot connect my computers via Bluetooth to the phone - which I need to do.Many conversations show lots of user complaints. Yo Apple techies! Please help resolve this. You're driving us to the competition!
MY I phone say on the screen " iPhone is disabled connect iTunes" I can't operate that some body help me , I'm can't using phone is death
my iphone 3gs had lower version of iOS and i wasnt able to download watsapp. during downloading its says update iOS 4.3 and i did connect my phone with iTunes. and i did fully update with 6.1.3 version.now I not able to activate my iPhone3GS after updated to ios6.1.3. The message said the activation server is unavailable but it has been unavailable for more than 24hours. It's abnormal, please help. Thank you!i need the permanent solution because i saw a lot of cideos to jailbreak but i really wont do that.
I just bought a second hand (perfect condition) iPhone 4S today, the user sold it because they had upgraded to an iPhone 5. The previous user did not restore the phone they just deleted all of their previous data (contacts, pictures, applacations, they left their 1,100 songs though), so I planned on restoring it later tonight to start fresh. I had it activated to my phone number at the Verizon store on my way to a family party and used it throughout today but put barely anything onto it knowing I would be restoring it tonight. I got home and plugged it into my laptop and went to iTunes found "Emily's iPhone" and then hit the restore button like normal, it worked perfectly fine and went the whole 14 minutes it said it had to. Then my phone went to the "connect to iTunes" screen when it was already connected. I checked to make sure everything was plugged in correctly, and it all was perfectly fine. I tried the manual reboot (holding the home and lock buttons for a few seconds) and all it does is shut off and bring me to the same "connect to iTunes screen".. someone please tell me how I can restore my phone! Thank you, Emily
SO I WAS UPDATING MY IPHONE AND IT WAS TAKING ALONG TIME TO connect BUT IT DID AND EVERYTHING WAS WORKING UNTIL A FEW DAYS AGO I CANT connect TO MY ICLOUD OR WIFI SO PLEASE HELP
How can I connect my Iphone5 to Bosé Soundock 10 by Bluetooth?
My 4S will NOT connect to iTunes. I have turned my phone off and on, restarted my computer, changed computers, changed USB plugs, changed USB ports, reinstalled iTunes, and now I am out of ideas. How do I get my phone to connect to iTunes??
My iphone 5 gives me message "Cannot connect to iTunes Store" when I try connecting to iTunes. Anyone who's had a similar problem? How did you resolve?I am seeking help urgently.Paul, Mombasa, KENYA.
I try to avoid updates on my iPhone because it's either hit or miss and after the latest update that was released a couple days ago, my worst fear happened. It updated then I left it alone to update. After over an hour I come back and the "connect to iTunes" image appeared and nothing worked. Once iTunes was restarted it said I needed to restore my phone to factory settings. This is ridiculous and very frustrating. I'm not going to lie, several of my friends have Samsung Galaxy S3's or Notes and they seem way more verstitle and reliable then my iphone. Any suggestions?
Bought Mail+ from the store. It won't connect even though I have given it correct the Comcast email adddress, password and incoming domain at least 6 times. It tries to connect for 4-5 minutes and then times out and makes me reenter everything. Two requests for help from their customer service have not been answered in last 48 hours and I'm about to dump the app and move on but I paid for it so hate to give up. Any suggestions?
hi, I cannot connect via bluetooth. It says it is discoverable and looks like it searching but doesn't find either my car bluetooth or my wireless headphones.
its a replacement new phone (so brand new and it won't connect to any wfi at all what do I do? tried turning it off and that hasn't worked, it just keeps coming up 'unable to connect to 'whatever the network is'
I do not so much have a question, but a statement: I did the upgrade to iOS 6 last night. I had to delete a lot of apps to make room for the upgrade and did a small icloud back up to save space. But, after waiting and seeing the upgrade time kept going up and up, I just went to bed. Woke up in the middle of the Night to check and my phone said to connect to iTunes. When I did, it told me I had to restore my phone. So I had no choice because, it would not leave the connect to iTunes message on my screen otherwise. This is a horrible glitch!
I have Iphone 5 and try to sync it with my computer (Windows 7 Max.). I have already installed ITunes and verified my computer in AppStore. But anyway I have problems with syncing applications. For example, I've downloaded Translator and tried to install it to Iphone. I've clicked "Sync" in window "Programs", but it goes only up to the third step from four and fails. In window rights it is shown, that this program is already installed, but when I turn off my Iphone from computer, I check and can see, that programs were not installed.My computer is also already verified, so that I can connect it with Iphone. In common settings on Iphone I have already turned on restrictions so that I can install applications. Could you tell me what should I do? I hope that someone had the same problem.
