While doing update and restoring for IOS 6 on iphone 4 an error appear it says-Unknown error-1 . I need help

I upgrade my IOS from 4 to IOS 6 and when i should restore the phone it come an error message with unknown error (-1) what can i do to solve this problem? know the phone aint working at all! HELP!!

My camera frozen iphone 4

Have tried restore on iTunes and restore to new on phone.   The issue is not changing even with that.  Happened about a month ago and haven't been able to get it to work since. As soon as I click on camera, whatever the camera is facing is what it is frozen on.   Sometimes the shutter won't even open and the video does not work either.  None of the apps that you can take a picture with work either like Instagram, pict stich etc. Not sure what else to do. seberia8

iphone 5 camera lens scratched Can it be fixed under warranty

My iphone 5 camera lens is scratched! Can it be fixed under warranty?? I've only had the phone for 5months.

iphone fails to end call iphone 5

Does any one have problems with the iphone 5 failing to end calls from the screen. The only way I can get it to end is to hit the top button on the phone.

dubbel scherm iphone 5

I don't now how but suddenly i see in stead of 1 screen 4 horizontal small screens afther tunrning on my I phone 5. When started furter on I see 4 times my screen with Apps. You understand it is a mesh. At the Vodaphone store they say its a hardware problem. The want to collect it and repair. Has anyone experience with this and now how to deal with it. Restart does not help also reset does not help. Thanks Jack

Has my phone been hacked if so what shall I iphone 5

I was sitting in my bedroom and my mum comes in shouting at me for sending her a dirty text. The thing is I didn't send it! I was with my phone the whole time and I went on my recent messages with her and it didn't say I sent it! It just came up on my phone! My phone isn't jail broken and not sure what to do because I'm scared someone has been hacking my phone WHAT SHALL I DO?

iphone 5-digitizer busted

My iphone 5 is less than a year old, it is still covered by the regular warranty, i do not have apple care. I dropped my phone from a height of about 3-4 ft, and the screen loss all sensitivity. The screen itself is intact,however on the inside of the prhone some vertical lines are now visible. I have been told something called the digitizer is busted. Will apple replace this phone for me, or fix it? I am aware that more than likely i would have to pay for this service, but i was wondering how much, if they would be willing to do anything at all. thanks

No sound on appfunction iphone 5

Hi guys i got my iphone 5 about 2 week after launch and about 3 weeks later i lost all sound clicks from text's, game apps, YouTube wouldn't play any videos and it worked perfectly fine when i went to bed wake up in the morning to this.  I rebooted the phone and this resolved the issue, the phone was not in silent mode via settings or via the slider at the top of the phone.  the phone would be working fine for about 3 weeks then this would happen again same issues as above this went on till about the 14th December and Apple decided to change my phone now its happening again.  I am at a lose end does anybody know a fix or heard of this before as i am sure this problem could not happen too 2 different phones ?  Thanks

how you get photos off your phone when it recovery mode My daughter has put passcode on 4s iphone and cant remember. After multiple attempts and then resorting to this support forum iOS Forgotten passcode or device disabled after enter

My daughter has put a passcode on her dads iphone 4s and cant remember it and after multiple attempts it is now in "connect to itunes. My husband does not want to lose the photos on it. Is there a way to get photos off before restoring

iphone 5 suddenly no service.

My iphone 5 suddenly went to "No Service" and has worked ony intermittently since. I have tried shutting down and re starting, resetting the netowork settings, putting phone in airplane mode and the back on and turning off wi fi, all to no avail. Any suggestions???

Hello Hello iphone 5

Hello Dear Sir/Madam, I want to ask a question about my broken iphone 5 screen. Unfortunately, I could not find a discussion title about that topic. The subject is that I want to change my broken iphone 5 with a new one paying $220 and giving back to you mine. And my question is what am I required to do that in any apple store in US. Could you give me the details about like do I need to give back my iphone as the way I bought it I mean with all iphone stuff like charger and headphone.. etc. And the additional and important question is here, I need an official paper written by Apple, which says that the old iphone is changed with the new one (indicating the IMEI numbers of both) to use it in my country legally, because I have already payed tax amount for the old one and I registered with the old one so to make the new one active.In my country,then legislations say that each person has a right to register only one mobile phone in 2 years; so  I need to prove that the old one is given to back to  your side. Is that possible? If you can answer my all questions as soon as possible I will be glad becuase I will be in New York in a few weeks so I need to learn all details about the topic to be prepared. Thank you.

warranty after fall iphone 5

Dear All, I dropped my iphone a few months back and ever since it's been in a support case (I bought it 1 day after dropping the iphone 5 to the floor... how cruel can life be). I'm not worried about the dent in the upper right corner (power button). I'm more concerned about sound it makes when you shake it (it had this since day 4 already)... + the fact that the power button is not working anymore (even that I can overcome if needed).Nevertheless I'm worried about the warranty. I live in Europe (Belgium) and have to say that I'm completely disappointed in the service of the store where I bought my phone (an official apple reseller but not an apple store). With that said I rather know my options in terms of warranty other than asking it in the shop (cause they'll argue anyway). It's an official iphone, done nothing fishy with it (only shouldn't have dropped it )

how to locate imei number of 013056001217782 iphone 4S

helllo i lost my phone and do u guys know how to locate my phone of 013056001217782 i am here in nepal for vacation and it was a new phone please help

Can I trade in my 4s with Apple Care

Lately I've been having probelms with my iphone 4s. I bought it in July of last year. The problems include: my lock button is jambed, the phone thinks that I have headphones in when I don't, and applications such as Camera and Safari constantly crash. The screen also does not always respond when I touch it and it does not ring or vibrate when I recieve calls sometimes (I did check to see if my ringer was on, along with vibrating in Sounds under Settings). I have Apple Care+. Can I trade it in for a refurbished phone? Also, for an extra fee would I be able to trade it in for a refurbished iphone 5?

i droped my phone in water and it still works except for ringer buttons dont work iphone 4S

i picked my phone up out of the water and it was still on and working but now after about  30 mins it wont let me listen to music or change the volume of the ringer and now the icon for the ringer wont go away

what iphone insurance cover

i cracked my iphone and i was wondering can i get a new phone or do they just fix the screen?

phone won't ring iphone 4

How can I get my phone to ring and vibrate again? the silence button is not red, volume is turned up,settings seem as always.  What to do?

something wrong with my battery iphone 5

Hi everyone! I have an iphone 5 that was newly "remodeled" for tmobile. I was wondering if there was something wrong with my battery after a recent decline in performance. I am updated to the latest iOS and I recently restored all of my settings on my phone in an attempt to increase battery performance, leaving only wifi on location for weather. With my current usage and standby, do I have something to be concerned about? I know some individuals that have my usage and will have a standby time of over a day. Advice and opinions is very much appreciated.

I have followed steps to enable my iphone which has been disabled after entering wrong passcode. It has restored device but device still disabled. What more can I iphone 5

My iphone is disabled after enetering the screen passcode incorrectly. I followed the steps and the settings were restored. The phone, however still indicates "iphone is disabled, connect to itunes", and it now wants to follow the restore process again. Can I enable the phone without restoring the phone for a second time?

6.1.4 battery iphone 5

Immediately upon "upgrading" the iOS, my phone's battery life was reduced by more than half.  I restored as new and it didn't fix it.  Apple then replaced it with a new phone that unfortunately is also running 6.1.4 and it's the same battery situation, possibly even worse than the last one.   Seriously, if this persists, I'm going Droid when my contract is up.  What good is any phone if you can't use it for more than a couple hours without having to plug in.   Weak, Apple.  Really, really weak.  No wonder your stock is tanking.  You're releasing garbage. 

iphone 5 battery phone suddelny switches of at 15

Hi people, I have an iphone 5 64 GB and of course all the newest software. In the recent days, it happened twice to me that the phone would suddenly switch of at around 13-15% battery! When I try to turn it on immedietaley, i will get the "empty battery"-symbol. However, after waiting for some 20-30 minutes, when i turn it on again, it will just work and display a battery of around 13-15% again. Very strange. Never had this behaviour at iphone 4 or 4s Any ideas? thanks

how to restore new iphone when ios not compatible iphone 5

Greetings.  Trying to set up new iphone 5.  Backed up iphone 4 (old phone) with icloud.  In going through the set up process with iphone 5 (new phone) I am stuck at the "choose backup".  It is not allowing me to select the most recent back up because "No iCloud backups are compatible with the versin of IOS (6.0.1) on this iphone).  Any suggestions?   Thanks.

I cannot use screen because it went black. my phone not have s tray. and it not printed on back of iphone . and phone wont connect to iTunes Help

Last night the screen of my phone 4 slowly went black. I tried charging it while hard resetting it but that did not help. also tried just resetting it but nothing with that either. I tried to chat with Itunes but couldn't becasue I cannot get the serial number. I do not have an sd tray nor can I use the screen. It is not printed on the back of the device not is it connecting to Itunes so I can get it from there.

WiFi iphone 4

Ok so here's the deal.  At work I barely get one bar on our wireless network, but at home I of course have full signal.  At work I turn off the wifi because at that weak of a signal, it takes forever to send email or a picture on my phone. So I switch to the cellular network, and bam it goes fast.   But then when I get home I want it on the WiFi and keep forgetting to turn it on.  So my question is (without Jailbreaking) hasn't someone come up with an app that will set timers for wifi to turn on and off?  That seems like one that should have been out in the first year of Apps? 

my iphone 4 Genuinely NEW or Refurbished Please HELP

#I just received my BRAND NEW, SEALED, iPhone4 32 GB FACTORY UNLOCKED which I bought from Ebay. After unboxing, I switched on the phone to find that it was already activated, and did NOT show the "Connect to iTunes" screen, which gave me doubts whether this phone is actually brand new, the phone does have that protective film on the front and back which normally comes with brand new iPhones, anyhow I went online and did some intense research and found interesting facts about the serial number, and from my understanding the phones with serial numbers starting with 5K could be a refurbished phone, and indeed my supposedly BRAND NEW iphone which came in a sealed retail box with all accessories does have a 5K serial number, so I did some more googling and came across a web site which gives details about an iphone with its serial number and it shows this phone is a refurbished one. I checked on Apple website for warranty and it says "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contactus."  #Now all you good knowledgeable people out there, please please shed some light on this matter.Is this really a genuine brand new phone? When I contacted the seller regarding     the phone being already activated, he said it is normal with phones     which are factory unlocked. But I believe it is actually supposed to     show  - “Connect to iTunes” screen. That was how it was with my     iphone 3G. At least right out of a brand new box. Am I correct? How can a refurbished iphone come in a     sealed retail box? Even if that was the case, would it cost the same     as a normal brand new FACTORY UNLOCKED iphone because I paid US $     904.00 for this. Does Apple sell refurbished iPhones as     new? What confuse me is that the box have all the labels intact as     it was a sealed box, and the serial number and IMEI number match     with the actual phone. Should I consider this a genuine     product that Apple meant to sell as it is or better I go for a claim     and either get a refund or replacement from the seller on Ebay?.   Thank you very much in advance for all your kind help and insights. Attached are few images of the phone. 

iphone 5 won't record sound during video capture

Hi there. My iphone 5 has been working perfectly for about 5 months then about a month ago I noticed that my camera was just recording a hissing sound (nothing else) during video capture. Voice memos record and play perfectly and everything else works as it should The strange thing is that if I insert my earphones then the camera will record sound even from far away but when I take them out again it just records a hissing sound. I've tried plugging the earphones in and out, hard reset, and restoring but I still have the same issue.surely the voice memo and camera use the same microphone? The only thing that seems to be wrong is that the phone camera records no sound without earphones plugged in Please somebody tell me there's an easy fix as we have no apple stores here so I would need to ship it off to be repaired if the need be.

iphone 5 won't wake up from sleepstandby

Hello, I am having a really strange problem with my iphone 5 for last 3-4 months. Sometime when i want to use my iphone from standby/sleep mode it dosent do anything! sleep/wake button, home button even silent/sound button dosent work. I know the silent/sound button dosen't work cause normally it vibrate when I turn it on. So the problem is my phone wont wake up from sleep/standby mode. The screen stays black and nothing works. If i press the home button and power button for 10-15 time very quickly, then it takes a screen shot and wakes up!! Sometime it stays in this stage for 5-10min. So here is what i did to solve the problem.1. I restore the phone from phone and ituens.2. I delete all icloud backup and started as a new phone3. I went to apple store and replace the phone with a new one!!4. I jailbreak it at last to see if it solve the problem!5. turn off the icloud to see if it works And sadly nothing of all this solved my problem! Now im not sure any specific app causing the problem but it almost impossible to find it out. So if anyone have any similar problem or any suggestion to solve it, then it will be really helpful.

iphone 5 loudspeaker micsirivoice to text not picking up sound.

Hi, I am new to this forum so i apologise in advance for not following any rules thats set. I have a iphone 5, 16 GB for 6 months and for the past month or so i've been having issues with the microphone.     1. During a call if i want to use loudspeaker the mic cuts out so the person on the other end can not hear what i am saying, yet while during a call off loudspeaker          they can hear me fine.     2. Siri can not detect anything i say or any noise what so ever when i try to use siri, but can when using a headset.     3. When trying to use voice to text in messages no speech is detected. When using a headset under all three of these, they work fine, calling someone works fine aslong as i don't use loudspeaker.i have tried to restore the phone to see if this corrects the problems but no luck. The firmware version is 6.1.4, on EE 4G. Any help with this is appriciated. Tyler.

Model on box a1431 GSM China but a1387 on phone's back. How could this be possible iphone 4S

Hi,Model on the box is a1431 (GSM China), but a1387 on the phone's back (iphone 4s).How could this be possible?

How I set up push notifications on my iphone 4S using iTunes on my computer

Every time I try to go onto certain apps, a notification shows up saying connect to iTunes to use push notifications. No matter how many times I push okay the notification doesn't go away. As soon as I press ok this notification how's up right away. So when I do connect my phone to iTunes on my computer I don't know how I would set up my push notifications. Help me please and thank you.

chargers go out iphone 4S

Im having issues charging my iphone 4S. First noticed it this week on my car charger and assumed the charger broke as I was able to charge at home. I then used my home charger and I noticed that it wasnt charging both my phone nor my new iPad. Is this an issue with the charger or phones?

URGENT HELP iphone 4S

Last night i went on my phone to make a phone call but all my contacts were somehow deleted i tried turning off my iphone and then turning it on but still had the same problem. I dont know what to do i had icloud but never used the backup for it infact i had not signed in to it till the next day. I somehow managed to get a few of my contacts back through my messages. There were many important numbers in there. To top it off the most important thing to me was all my information on my calender list like my appointments, and many other important events. I do not know hot to retreive it if anyone could please help me it would be greatly appreciated. Thank-you

I have iphone 4s with 16 gb i keep running out of memory and think i need one woth more memory but i i have to pay for another phone

I have the iphone 4s with 16 gb i keep running out of memory and think i need one woth more memory but do i have to buy another phone?

Official unlocking of iphone 4 from orange Apple approved

Having Paid about £20 for an official unlocking, I am being told to insert a Non-Orange 3G Sim card into the phone that is to be unlocked (Orange is the network the iphone iscurrently locked to).  Well I don't have a Non-Orange 3G Sim Card do I !! Any advice??? much appreciated. instruction copied below:- Apple Unlock Procedure1)Insert a non-Orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)Connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top)5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iphone has been unlocked” If using IOS5 this message will not show9)Follow on screen set up instructions to enable new carrier settingsYour handset should now be successfully unlockedShould this not show, please keep other network 3G sim in the iphone and restore the iphone via iTunes making sure all data is backed up first.You can also get some self help tips, please put the following into Google and search; support.apple.com/kb/TS3198 regards to all Simon

iphone 5 charging but not syncing with Itunes

Have searched thru the posts and have done practically everything I could find and suggusted (inlcuding upgrading, a full reinstall of itunes and a simple reset of iphone (vs a restore which I cannot do as phone doesnt show in devices)  . .but still no go . .  This is also happening with my wife's iphone 5 so this is not personal to my phone. Please Help!!

iphone 4s battery problem

After ios 6.1.3 my battery is getting worse!Yesterday I switched off my phone with 30-32% of battery, this mornig I switched on and the battery was 20%: during the night it lost about 10% of charge without using it!And another problem is the recharge of battery: now the battery recharge in about an hour from 5% to 100%, before the update was about 2,5-3 hours.What can I do?When will apple solve this problem with a new upgrade??

wifi grey out iphone 4S

Hi, I have a out of warranty iphone 4s after ios updated from 5.0.1 to 6.1.3 , my wifi is grey outI have try to restore as new phone, and update again, same issue happenIs there hardware fauty? thanks, hope will get answer me very soon

Unable to update iOS to more than 4.2.1 iphone 3G

I have gone through all of the steps to try to upload my iphone 3 to an iOS5 so that I can load google, facebook etc.  The phone says it is at 4.2.1 and that is the latest software available.  Before I did the original update the phone had all those apps.  HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!

Call confirmation without jailbreaking prevent accidental call iphone 3G

I found an app that provides a call confirmation without jailbreaking the phone called "Group Contact." in settings, if you turn 'return to the app after phone call" on, you get the message "you will be alerted before making the call, and the app will be re-opened after the call." Before every call, a call confirmation is delivered, which solves my problem perfectly!

How I download apps from iphone 4 to iphone 5

I got a new iphone 5 but I cant find old apps on my Itunes account. Where are they and how do I putthem on my new phone?

My iphone 5 freezes EVERY time I try to open contact or addedit contact and freezes up pretty much on everything I .

My iphone 5 operates at about the speed of dial-up internet.  Every time I try to do something I have to wait. My harddrive is not even close to being full and I always close out of my programs so I am confused.  It is mainly a problem with contacts (adding, editing, viewing, anything). I also occasionally hardware reset (power and home button same time) to try and help but to no avail. Is this an Apple issue that a trip to the Apple Store will take care of?  I am just sick and tired of having upgraded to an iphone 5 only to step backwards in speed and performance, plus switching over deleted over half of my contacts even though I had icloud set up on my 4 and also on my 5 so it should have been seamless.  Is my phone a lemon?

my iphone 4 diables it says connect to itunes when i theat it says to put my passcode in my phone. how am i supose to whem i cant unlock my phone what i need to iphone 4S

my phone is diabled it says to connect to itunes. So i go to itunes connect my phone and it tells me that i must put my passcode in my phone to connect. what am i suppose to do if i cant unlock my phone how do i reset my passcode

iphone 4s slider mechanism

i have an iphone 4s , of course the warranty expired a little over a month ago. The slider mechanism does not work. I've tried turning the phone on and off, restored to factory settings. nothing seems to work. I've never dropped the phone or had any kind of water damage. I've  taken the phone to the Apple store. They have opened it , No damage has been done to it whatsoever but they won't replace it unless I pay $200.00 , which I can't afford right now. very frustrated. Any other suggestions?

Backup Issues Deleting Other Files iphone 4S

I recently replaced my iphone screen and afterwards I discovered that my camera roll had crashed. With it, I lost all of my pictures and videos. Luckily, I recovered them from a program that I had downloaded. However, the storage that used to take up my photos and videos on my phone had transfered to the "other" section on itunes. Is the only way to remove/decrease the storage of the "other" file by restoring your iphone? I don't want to restore my iphone because I am also having issues with backing up my phone. Whenever I try to back it up on itunes, it says "the backup was corrupt or not compatable with the iphone". My phone has never been backed up because of this issue, so if I were to restore my phone then all off my files would be deleted. I have tried reseting my phone, but the "other" section is unchanged. Is there anyway I can delete the corrupt files on my phone? I have tried removing all pictures, videos, apps, and music in an attempt to discover the source of the corrupt files but I haven't found them. Also, if I was to "restore backup" with my iphone from my ipad, would that mean losing my messages? 

erased photos iphone 5

I put my pictures on a new iphone. Then I restored my old info from my old phone on my new one. The pictures got deleted. Is there any way to get them back? These pics are so important to me. They are of my baby nephew who passed away and I am so sad. Thank you for any ideas. I feel like I may have to look into some kind of forensic restoration for the photos, but honestly, I would just do whatever it took to get them back for our family. I should add that technology is certainly not my forte.... Thank you to everyone for any ideas; I would really appreciate some help with this.

wifi calling iphone 5

i unfortunately purchased an iphone 5 only to find out wifi calling is not in it like most androids, any solutions?? (please don't tell me about skype or other wifi services) I am talking about a phone that just switches and calls out automatically on wifi for tmobile

New iphone 5. Wi-fi and bluetooth are not working. Nobody can help me in Russia

 Hello! I live in Russia and love Apple very much, have many different products and never had any problems with them. And now I decided to buy a new iphone 5 and wasn't lucky. I bought it on 3.05.2013 in normal shop, then turned out that wi-fi and bluetooth are not working and the phone eats battery very fast. Shop doesn't want take it back, official services don't want to repair it for free, because it was made for USA. I really don't know what to do:( To buy android? Hope you can help me somehow, the best solution for me is to change it. Serial № of the phone: F17KF2E5DTTR; Part №:  MD296LL/a; IMEI: 013428008469809. Thanks!

Noisy vibrator iphone 5

Hi, Let me start with the link where I compare 2 iphone 5. http://www.youtube.com/watch?v=OjcbIg3E3n8 For me its a pretty annoying rattling the vibrator emits. Is that normal or? I have compared it with to a few demo phone from different stores, and some friends, and my iphone is the loudest. Anyone else got this problem? The store where I bought it, says it is "normal" that it has to be loud....

i have lost my phone so have blocked phone and s through my carrier giffgaff this mean it will wipe phone as i had bank details etc in notes iphone 4

i have lost my phone so have blocked the phone and sim through my carrier (giffgaff) does this mean it will wipe the phone? as i had bank details etc in notes!

My iphone shut off and will not turn back on

SO here's what happened,  I was texting a friend and listening to music on my iphone... Then all of a sudden I get this pop up notification that says "This adaptor is not supported" I didnt have my phone plugged in and then all of a sudden it turned off and will not start back up. I tried the following:Charge my phone for an hourPressed the sleep/power+home button for 20 secondsPressed the home button and plugged it in my computer while doing so Now with that said, I need to know the following:Is there hope for my phone?And if I have to replace it, can I go to my cell phone provider-ATT and have them replace it ( I have insurance on it) because the closest Apple store to me is 3 hours away.  All the advice the better!