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Lately I've been having probelms with my iPhone 4s. I bought it in July of last year. The problems include: my lock button is jambed, the phone thinks that I have headphones in when I don't, and applications such as Camera and Safari constantly crash. The screen also does not always respond when I touch it and it does not ring or vibrate when I recieve calls sometimes (I did check to see if my ringer was on, along with vibrating in Sounds under settings). I have Apple Care+. Can I trade it in for a refurbished phone? Also, for an extra fee would I be able to trade it in for a refurbished iPhone 5?
How can I get my phone to ring and vibrate again? the silence button is not red, volume is turned up,settings seem as always. What to do?
Hi everyone! I have an Iphone 5 that was newly "remodeled" for tmobile. I was wondering if there was something wrong with my battery after a recent decline in performance. I am updated to the latest iOS and I recently restored all of my settings on my phone in an attempt to increase battery performance, leaving only wifi on location for weather. With my current usage and standby, do I have something to be concerned about? I know some individuals that have my usage and will have a standby time of over a day. Advice and opinions is very much appreciated.
My iphone is disabled after enetering the screen passcode incorrectly. I followed the steps and the settings were restored. The phone, however still indicates "iphone is disabled, connect to itunes", and it now wants to follow the restore process again. Can I enable the phone without restoring the phone for a second time?
my iphone will not connect to wifi..it sometime will but 99% of the time it will not..i can be sitting right beside my router..my bf iphone and my mothers and my laptop will all connect..what can i do?
#I just received my BRAND NEW, SEALED, iPhone4 32 GB FACTORY UNLOCKED which I bought from Ebay. After unboxing, I switched on the phone to find that it was already activated, and did NOT show the "Connect to iTunes" screen, which gave me doubts whether this phone is actually brand new, the phone does have that protective film on the front and back which normally comes with brand new iPhones, anyhow I went online and did some intense research and found interesting facts about the serial number, and from my understanding the phones with serial numbers starting with 5K could be a refurbished phone, and indeed my supposedly BRAND NEW iPhone which came in a sealed retail box with all accessories does have a 5K serial number, so I did some more googling and came across a web site which gives details about an iPhone with its serial number and it shows this phone is a refurbished one. I checked on Apple website for warranty and it says "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contactus." #Now all you good knowledgeable people out there, please please shed some light on this matter.Is this really a genuine brand new phone? When I contacted the seller regarding the phone being already activated, he said it is normal with phones which are factory unlocked. But I believe it is actually supposed to show - “Connect to iTunes” screen. That was how it was with my iPhone 3G. At least right out of a brand new box. Am I correct? How can a refurbished iPhone come in a sealed retail box? Even if that was the case, would it cost the same as a normal brand new FACTORY UNLOCKED iPhone because I paid US $ 904.00 for this. Does Apple sell refurbished iPhones as new? What confuse me is that the box have all the labels intact as it was a sealed box, and the serial number and IMEI number match with the actual phone. Should I consider this a genuine product that Apple meant to sell as it is or better I go for a claim and either get a refund or replacement from the seller on Ebay?. Thank you very much in advance for all your kind help and insights. Attached are few images of the phone.
Need some help here. I bought an iPhone 4 from a friend and I have restored it to its original settings but it won't accept the SIM card of same carrier. I have tried many suggestions from the web but no luck.
Having Paid about £20 for an official unlocking, I am being told to insert a Non-Orange 3G Sim card into the phone that is to be unlocked (Orange is the network the iPhone iscurrently locked to). Well I don't have a Non-Orange 3G Sim Card do I !! Any advice??? much appreciated. instruction copied below:- Apple Unlock Procedure1)Insert a non-Orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)Connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top)5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iPhone has been unlocked” If using IOS5 this message will not show9)Follow on screen set up instructions to enable new carrier settingsYour handset should now be successfully unlockedShould this not show, please keep other network 3G sim in the iphone and restore the iphone via iTunes making sure all data is backed up first.You can also get some self help tips, please put the following into Google and search; support.apple.com/kb/TS3198 regards to all Simon
I found an app that provides a call confirmation without jailbreaking the phone called "Group Contact." in settings, if you turn 'return to the app after phone call" on, you get the message "you will be alerted before making the call, and the app will be re-opened after the call." Before every call, a call confirmation is delivered, which solves my problem perfectly!
i have an iphone 4s , of course the warranty expired a little over a month ago. The slider mechanism does not work. I've tried turning the phone on and off, restored to factory settings. nothing seems to work. I've never dropped the phone or had any kind of water damage. I've taken the phone to the Apple store. They have opened it , No damage has been done to it whatsoever but they won't replace it unless I pay $200.00 , which I can't afford right now. very frustrated. Any other suggestions?
Hi, Let me start with the link where I compare 2 iphone 5. http://www.youtube.com/watch?v=OjcbIg3E3n8 For me its a pretty annoying rattling the vibrator emits. Is that normal or? I have compared it with to a few demo phone from different stores, and some friends, and my iphone is the loudest. Anyone else got this problem? The store where I bought it, says it is "normal" that it has to be loud....
My iphone 4 front camera is not working. I can use the regular camera however when i try to switch to the front camera it either freezes or does nothing. I have tried restoring the phone to factory settings, restarting it, and resetting it but nothing has worked. Does anyone know if this problem is a sofware or hardware problem? And any ideas about what i can do to fix it other than what i have already done?
Today I completed a software update for my iPhone 5 without backing it up because I did not receive a warning that all my data would be erased and so, did not realize it would be an issue. Upon completing the update, I realized my mistake but figured it was too late to revert the damage and continued with the restoration of my phone to its factory settings. After completing the update, I realized just how much data was lost (including important notes with financial information and images and videos of recent trips around Europe). Now I am desperate to try to recover the data deleted in the update. Is there any chance at all that I can recover something? The notes and videos are most important to me. I am also missing many Messages but that is less important to me. Can anyone please help? Any response is greatly appreciated!
My son tried to put a game on my phone and restored it to my other sons phone settings. How do I get my phone settings back. Any ideas or am I totally screwed?
Please assist me with this issue: Ever five seconds the iTunes Store asks for my Password! It continually pops up and after entering the correct password, it begins as though it was going to allow me to purchase an applicaction, song, video, movie, etc., but just pops up again and again, again and again wanting the password! it's irritating as **** that it won't stop...Can ANYBODY HELP ME PLEASE!WILL WILLWillwildthang@me.com
Hi there! There are troubles with Facebook Push notifications on my two iPhones 4 (iOS 6.1.2) and 4S (iOS6.1.3) and on my Macbook Pro 15 (OS X 10.8.3). There are no any push notifications about new messages or "likes" by integrated Facebook App and by Facebook app prom iTunes too. I have notifications in notification center about statuss updates and comments, but sounds there are no at all. Everything in settings are switched on:-settings/Facebook-settings/Notifications/Facebook-Facebook/Account settings/Notifications/Mobile Push I have done anything i can. Signed Out from all apps, deleted Facebook App, swithed off and then swithed on notifications, Signed In again and again. What can i do to solve this problem? I realy need notifications about messages on iOS and OS X.
hi my name is gustavo'm from Argentina. purchased in January 2013 by iphone 5 32gb free. I stopped working unfortunately shutter iphone camera, ie not open. and reestablished factory settings but the problem persists. not to do! please ask for help! desya and thank you very much. greetings from Argentina
I have I phone 5, but hotspot option is not reflecting in settings .
I have no system update setting on my i phone 4 in general settings can sum one help as im new to i phone ??
How do I save or recover all my photos when the iPhone is telling me I must restore it to factory settings?
I have a new iPhone 5. In settings, my Apple ID is correct. In the App Store, when I go to "Featured" and look down at the bottom, my Apple ID is correct. However, it tells me I have 55 updates and when I hit "update all," it brings up an old Apple ID that I have not used in years. Help!
When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
I have Iphone 5 here in Oman. But there is no any option of Enable LTE in cellular settings. Why is it so? Mobile Operators have LTE services and my SIM is also privisioned with LTE. I cannot see an option of "Enable LTE" at all ...... Carrier Supports LTE for iPhone 5 - Middle East 3 Country Supports UAE,Saudi Arabia,Kuwait but Oman ( omantel ) ?
I made an in-app purchase but didn't get my item. I confirmed my purchase recieved my email receipt but no item. When in my receipt I hit the link to report a problem and am dumped into the neverending "support" website. I've made my way here- can someone give me an idea on what to do next? thanks
I have an iPhone 3g and my wifi wasn't working at all! The wifi button wasn't working like I couldn't press it at all, so my brother told me to erase my iPhone. I backed it up and erased my iPhone, it didn't work so he told me to jailbreak it because he thought maybe since my iPhone was originally jailbroken it might just need it to be jailbroken again. I did that and when I looked at it again ALL apps were gone! There were no settings, safari, or app store nothing, it was just a blank page! (A blank page with, oddly enough, my same wallpaper still) When I tried to search up things on the iPhone it was found, but it said it was not loaded at all. Help anyone??
My iphone 4s no longer allows me to connect to any wifi connections. The option is greyed out and wont let me do anything to it. I have tried restarting and resetting the network connections and all settings but this has not worked. The wifi came back briefly randomly at one or two points but could not find any wifi networks. I have read on the internet it is probably a hardware problem so I will be taking it back to apple next week. Just wondered if anyone had any further ideas about the problems?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, iPad, or iPod Touch 2. iPhone Support 3. iPod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
I have an iPhone 5 64 GB running iOS 6.1.4 on AT&T. Over the past ~ three days, have noted that the iPhone randomly "crashes". Could be when I am using an app. Could be when I am making a phone call. Could be when it is simply connected to the power cord and haven't touched it at all. The cycle is as follows: Screen suddenly goes blankThe white Apple logo (which typicaly appears during boot-up) appears for 3 - 5 secondsI hear the "chirp" that normally sounds at the end of boot-upThe iPhone lock lock screen then appears Sometimes, when the phone emerges from lock screen, the brightness is about half of what it was prior. I have not been able to isolate this behavior to a specific set of circumstances. When it occurs during a phone call, the call is interrupted / other party is silenced, but if I swipe at lock screen, the call resumes (the other party notes that I went silent during duration). I have re-started / re-booted the iPhone 15 times. I have cleared all apps from the cache. I have disabled all notifications and location services. I have done a Reset All settings on iPhone and restored from iCloud. I have done a Restore from iTunes. The problem continues. I would say that this crash cycle occurs about every 30 - 60 minutes. As noted, many times when I'm not even touching / using the iPhone. Have also noted that when not connected to power supply, the iPhone is quite warm, and battery drain is at an accelerated rate of 3x to 4x of "normal", worse than prior iOS 6 related battery issues. Have also tried all the usual battery saving tricks - wifi is off, GPS is off, EQ is off, etc. Any thoughts before I head to the Genius Bar? Thanks! TCF
My iPhone 4S will only vibrate with incoming calls and texts! I tried resetting the phone, using the side volume panel, and changing the swipe bar in sound settings, but none of those seem to work. Any advice?
SIRI won't call "the mother of my girlfriend" and says that an error occured or calls my own "mother"!Please, help me out. I work my self by an Apple Reseller and no one of my collegas can help me out!*the problem is not coming from my Contacts Book or settings because everything is perfectly configured and this error is recent !Thanks. Paul.
I followed all of the steps from AT&T and from apple, and have restored my iPhone to its original settings, but I am stil seeing a grayed out wifi screen and am unabe to turn on my wifi. Please hep!
My wife has my old IPhone 3GS. When I try to update the apps on it, the phone tries to use my old Apple ID rather thatn her new one. The settings for the App Store are for her ID. Please assist.
Hi, I have an iPhone 5. Sometimes I use the MobileVOIP app for Voip calls. After the 6.1.4 update the application does not send the audio to the speaker (both call speaker and external speaker). It seems that the application recognize the earphones also without plugging them or it is not able to reach the internal speaker. The application works good with earphones. Also trying with Skype, they don't work. Since the update focused on audio-problems, are there settings to solve this problem? Do any of you have the same problem? Thank You Roberto
"Erase All Content and settings" is taking more than 3 hours for my 3GS which had about 6Giga Bite of data. Is it normal?
Using iPhone 3GS to change Apple ID: go to settings; then to Itunes & App Stores, tap your old Apple ID and sign out. When you sign out it will let you enter a new email, (Apple ID) and (I hand already changed my ID on the Apple Store but not my password) . So I was able to use the same password. It already had my credit card info but made me verify the security code. Easy, just needed to know WHERE to go.
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
I recently did a jailbreak on my phone and decided I didn't like it. I restored the phone to Apple factory settings and everything is fine except the battery. It will not hold a charge more than a few hours -- and that's on STANDBY, not actually using the phone or making calls! Is there anything else I need to do to erase all traces of the jailbreak? Or is there anything I can do to improve my battery life? I've already done the following: 1) lowered the screen brightness2) close programs when not in use3) changed auto-lock time to 1 minute (the shortest possible)
my iphone will not leave the " not enough storage " notification , wether i press close or settings. it wont let me unlock or turn off my phone or accept phone calls with out my headphones .
Okay so first my iPhone 4s had a storage problem. So I bought an iPhone 5 and restored my old settings to the iPhone 5. Sadly that carried over the storage bug to my new phone. I went and reset all of the factory settings and started from scratch. I have now fixed my storage problem, but I made this a new iPhone, and did not restore from a back up this time. I set it up with the same phone number of course, expecting it to take in my contacts from my cell phone number. I sync everything, and my contacts are there. But they aren't MY contacts....they're my mom's.... So how can I get rid of her contacts and import mine. I tried turning off iCloud contacts and deleting them, and turning it back on. But its the same. Help!?
I am unable to switch on wifi to find a network. I have done a hard reset and a factory reset, I have reset my network settings and still no joy. I would return it to the apple store but its 1 month out of warranty.
There was a wrong buy , an app called mobile selling platform. For travel agents to do their flight booking thro ipad . . This happened by mistake , as normally when u download any app it would ask for the password , but some how this time it did not and the down loaded happened . I tried stopping the down load by putting off the power button , but still did not work . Hence this situation. I tried reporting a problem thro the link in the invoice , but to no success .error is reported . I need a refund and reversal . As I have of no use of the apps . I am no travel agent and tried calling the India office but was told that they had closed for the day . So then I posted this query on the communities to seek help in sorting this issue .....need help .
iPhone 5 on Verizon upgraded to 6.1.4 (over the air, not via iTunes) has resulted in the phone giving priority to 3G in areas where LTE is available. I am able to get LTE when I disable and enable the radoio (Airplane Mode). Unless I force this, my phone is either on WiFi or 3G. LTE is enabled (settings -> General -> Cellular -> Enable LTE: On). Is anyone else experiencing this?
I went to an Apple store with my 3gs as i have a few problems the girl restored my phone back to factory settings. When i came home i conected my phone to itunes it says only compatible sim cards from a supported carrier may be used to activate iphone. please insert the sim card that came with your iphone or visit a supported carriers store to receive a replacement sim card. my sim card is inserted so has the girl that works at the apple store broke my phone. can someone please help as i live quite a bit away from an apple store. Ashley
I recently changed my Gmail password for my Gmail account while on my desktop pc. Then on my iPhone 4s, I configured the Google app (for the first time) for my Gmail account. This worked fine. I went back to the default iPhone Mail app (in settings) which was already configured with my Gmail account (and was previously working). I figured I would be prompted to change my password - which I was. But it wouldn't accept the change. So I then deleted the account and tried to set it up again. It still won't work. It continues to say the username or password for the account is incorrect. Can you not have the same Gmail account configured in both places - the Mail app and the Google app? Thoughts?Thanks!Lori
The Keyboard clicks are not working despite the Keyboard click in settings are ON. Am using IOS 6.1.3.Pls Help me to rech this problem
Hi My Wifi recently stopped working after I updated my iPhone 5 software version to 6.1.4. Ive already reset my network settings but that didnt help. Plus my WiFi screen doesnt appear in grey.I cant really find the problem and i was wondering if anyone else would know about it or has the same experience?
I try to avoid updates on my iPhone because it's either hit or miss and after the latest update that was released a couple days ago, my worst fear happened. It updated then I left it alone to update. After over an hour I come back and the "connect to iTunes" image appeared and nothing worked. Once iTunes was restarted it said I needed to restore my phone to factory settings. This is ridiculous and very frustrating. I'm not going to lie, several of my friends have Samsung Galaxy S3's or Notes and they seem way more verstitle and reliable then my iphone. Any suggestions?
How to receive SMS delivery reports? Not iMessages, not mails, I'm talking about SMS. There is no option in settings-messages... so I can't know exactly is it received or not.
Tried everything people have told me.. Will apple replace this? I took my phone in a few nights ago becasuse the screen was broken. They fixed it but Vibration stopped working.. Tried Hard Reset and settings and sound.. Turned Virbation on and still nothing Please help!
Hi there, Im scott, I dont own an iphone so know nothing whatsoever about them. this is our issue pls help : My sister purchased an iphone 4 from a woman at her work. Her husband upgraded to iphone 5 so sold his old one to my sister. My sister currently has a blackberry on contract to virgin media here in England. She took her BB along with her new iphhone to a local phone shop They cut her simcard down to size and put it into the iphone. When we turned it on we got this message 'only compatible sim cards from a support carrier....... ' I called our current contract to exdplain what we were intending to do and swap settings from a blackberry to her new iphone... they said we needed to contact the original service provider... here lies our issue. My sister works as a nurse.. she called her collgue to explain all this and ask what network he was on. She doesnot kno and her husband isnt home for another cpl weeks he is military. My sister doesnt want to wait a few weeks to use her new phone. Is there anyway to unlock and activate this phone giving all the detials of the phone and confirmation from his wife regarding the new user ? Ive read on the internet about jailbraking and all that nonsense.. but i dont want to damage the phone.. It isnt stolen isnt lost sureley i dont have to 'hack' into a perfectly legitimate phone to use do i? My sister simply wants it to work with her contracted sim .. with the benifits and features iphone offers. Please can someone help... model a1332