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Hi, Last night my iPhone4 just stopped working. I'd experianced no previous problems with my phone. I'd just sent a text and put the phone down. When I picked it up, a couple of minutes later, it appeared to be completely dead ? First of all I assumed the battery must be flat so I plugged it in to my laptop to charge it. Strangely, there was no chirp noise and the phone appeared not to be charging. I tried a different charger - still no response. Plugged back into my laptop and opened itunes - phone did not appear as a device. Its just completely dead ? Is there anything I can do to try and re-activate it ? Can I take it to apple to get it repaired if it is broken (I don't have any insurance on my contract, so that option is not open to me) ? Any advice much appreciated ?
just bought a new iphone 4s and the second time i plugged it into my computer the itunes comes up completely white?
when i try to buy an app appears contac to www.apple.com/support/itunes/ww/. what can i do? help me please
my gets to firmware and won't download it properly. i then get a message come up on my laptop saying an error had occured (1015). what should i do??
I am trying to put all the photos from iPhoto on my Mac onto my iphone 5. Through itunes, I select sync photos with iPhoto, then sync all photos, albums, events and faces. There are 285 photos in my iPhoto library and I would like to sync them all, but after the sync when I look at the photos on my phone, only 187 synced. What am I doing wrong?
i have backed up my iphone but do not see my pictures on itunes
My iphone is not being detected by my computer. I have uninstalled and reinstalled itunes 3 times to no avail. this occurred during a restore in which the computer lost connection to the phone and left it in DFU mode. Please help. I also must add that my lock button is broken as well.
So my iphone 4s has been having problems with the no service error now and again so I decided to reset the network settings to try and fix it. Now since this reset,my iphone refuses to connect to wifi even though the password I'm entering is 100% correct! I keep getting the 'Incorrect password error'. I've resetted the router and reset the wifi network, rebooted my phone,performed a hard reset but there is still no fix I have many other devices connected to my wifi without any problems. 3 computers, an ipad, android tablet and other iphone. My phone is jailbroken on 6.1.2 so I don't want to have to restore my phone. My phone will connect to wifi with wifiFoFum but as soon as my phone goes to sleep it disconnects so its rather annoying! I hope you can help
Ive tried everything even tried restoring phone and it still wont connect. this just happened when i woke up one morning and it just disconnected and wouldnt connect back. Someone please help!!!
I need help recovering my iphone i followed all the steps in itunes and it wont let the phone finish updates it keeps telling me that i need my passcode the phone is locked out completly and the passcode was put in by my 11 year old son who does not remember what he used. Icloud has not been turned on this phnoe either what els can i do?
recently i had to have my mac hard drive reset the 0 1 code needed to be rewritten. i lost everything that was on my computer. when i want to plug my phone into my mac now it tells me i need to erase everything on the phone. how do i back up my iphone and still be able to use itunes with out losing everything
I'm curious to know what the max bit depth and sample rate are for my iPhone5?itunes appears to supprt 24 bit AIFF and Apple Lossless, and I have been successful in loading 24 bit ALAC files to my iphone.... but I was not sure if those files are getting downsampled before playback? Thanks in advance for your help.
I tried to synch my phone to itunes and am gtting the above message. Any suggestions. Thanks.
Hello, I currently have an iphone 4s 16 GB and am quickly running out of storage space. I only have about 700 MB of space remaining and my "Other" category is taking up 6.27 GB of space! I believe that most of this is because of my text messages; I have never deleted any of them and I'm in a group message that easily accumulates over 150 texts per day, so I need space, and fast!!! I have read about several programs and am definitely willing to buy one, but I would like first-hand information about these programs. I'm looking for a program that will save my SMS, MMS, and iMessage text messages to my MackBook so that I can delete them from my iphone. I would need a program that will save the messages permanently. I want to be able to save the messages to the program, delete them from my phone, connect my phone to the program at later dates and save additional messages, and not lose any messages at all. I don't want an app that I can only save messages to once because if I try to save more, it gets rid of the old ones and only saves the new ones. I'm not sure how any of the programs work as far as that goes, so if anyone could reccommend a program to me that would do what I'm looking for, I'd GREATLY appreciate it!!! Thank you in advance for the help!!!
i can't use itunes or my phone to find my udid! what do i do!
hey i bought this second hand phone from a friend and this phone is locked by a korean carrier KT free tel, its currently running on IOS 4.1.so now i am thinking to use this phone on this IOS 4.1. but when i am downloading the apps from itunes. it says a higher version of IOS is reqiuerd.so is it that applications for IOS 4.1 is no longer available on itunes?????
I found a bunch of answers to my problem online but none work. Tried rebooting it, singning in and out of my Apple ID, connecting it to the itunes of my computer (both normal andd wirelessly), etc. Nothing works, AT ALL! Please help.
My iphone 4s's screen has been busted. The phone still works, but am unable to read messages. I have backed everything up on itunes. When I get the new device will I get to read my messages/texts that have come thru prior to backing up?
I got the iphone 5 about 6 months ago and have had wifi reception problems the entire time. I spend most of my time in my entertainment room (studio) which is on the opposite end of the house from the router. I have an imac, an apple tv2, an ipad, and (2) iphone 4 all using the same wifi and housed in this same room. They all have no problem picking up the signal and staying connected. My wife and her son both have iphone 4S and never lose connection when they are in my room. It's very frustrating because I was so excited about being able to mirror my phone through the apple tv and hd tv. I own an AT&T iphone 4 and a Verizon iphone 4 that aren't capable of mirroring. I have the original ipad which isn't capable of mirroring. My wife's 4S and her son's 4S are both capable and do it with ease but it's their phones, not mine. So I stayed patient knowing I would get the next upgrade and it was just a matter of time. Wrong. Between 5 phones, a desktop, a tablet, apple tv, PS3......My iphone 5 was the only one that won't connect. I am not talking about it loses the signal or cuts in and out, I am saying you have to walk halfway down the hall to even get it to detect the signal in the first place. Not a chance in **** of it actually staying connected to it. I talked to Apple Support about the problem and asked if the iphone 5 had a weaker antenna or if there was a setting that needed to be adjusted. They were polite to me but in so many words let me know that my assessment was ridiculous and news to them. Well okay, no big deal, I just chalked it up as that maybe I got a dud this time as far as the antenna goes. Then, about a week ago, I dropped the phone and shattered the front glass and lcd. Luckily I had insurance and was able to get a brand new replacement. The problem is the antenna reception is exactly the same. So this was not an isolated incident and I wasn't crazy for asking about it. I don't see how they haven't received tons of complaints about this issue. I love Apple products and probably just expect perfection because I have never had any major problems with any of my Apple devices. But it is an unpleasant surprise that the newer model takes several steps back on such an important feature. Sorry for the rant and I remain positive that this issue can be addressed, if it hasn't already. P.S.....The iphone 5 that I got two days ago has an awesome new feature. If you are using the phone for an actual phone call, the person you are talking to can't be heard whatsoever. If you can get them to talk really loudly and repeat themselves at least three times, you will have a greater chance of comprehending the purpose of the call.
HelloMy son has typed in my passcode wrong on my iphone 5 and it says 'iphone disabled please connect to itunes'I had rung O2, and they said that the only thing they can do is do a restore on the phone but then everything will be deletedI'm not bothered about the apps getting deleted, it's the photos and videos I am most worried about because they are of my 4 month old daughter since birth and these are the only photos that I have of her. I have only sent around 20 photos to family and friends so if I lose all these photos on my phone then I will only have 20. There are over 2000 pictures of her on my phone so I really really need to get them back I don't have itunes, I have never downloaded it or anything. I have always taken my pictures off just by plugging my phone into the computer, going to My Computer and copy and pasting them like that but I have not done this in 2 months and there are so many photos and videos that will be lost.I downloaded itunes, logged in using my email and password but every time I connect my phone it keeps saying for me to put my password in on the phone but the numbers aren't on the phone screen.Is there any way I can get my photos back?Can Apple get them back for me?Please help
My son's phone suddenly stopped working. We connected it to the Imac using the USB cable and it came up with a restore procedure suggestion to resolved the issue. We downloaded the latest version of itunes and then we followed the restore process. I then see a pop up error message: The iphone "iphone" could not be restored. An unknown error occurred (2001). So I disconnected from the IMac reconnected and re-ran the restore procedure. this time we got the same message but with a 2006 error code. The phone is less than a year old (bought for Christmas). It has been taken care of with no scratches, bangs or drops. What is happening and what do I need to resolve? Is it something that can be fixed?should it cost me (is this under warranty) to resolve / repair? Hopefully someone can help. Thanks Paul
I bought it in January. I just can't believe that my iphone wil not synchronize with my itunes anymore. And every time the battery gets low, i will have to turn it off and wait it to be full charged, so i can start to use again. Does anyone here had the same problem??
this whole problem started when I first got my iphone 5 around christmas time of last year. And i did the normal activation of my new iphone and syncing my old iphone 4 with this new phone. I synced everything and it was all good, but i started to get these random text from people in my message log. I soon found out that i was recieving every text that was sent to my sister. And if i replied to someone who was texting my sister it would show up like she texted them, not me on a seperate number. Also when i text my sister she would get the text but immidiatly after i sent her it, i would also get a text from myself saying what i sent her. I will literally get a text message from my own number to myself, (Weird ****). So its like my sisters text messaging is fused with mine. Its only messages though, no images or anything else. In the beginging i didnt care about this becasue she wasnt recieving my text i was only getting hers. But now just today she tells me she is getting my text too. And thats a problem! this problem lasted all the way up to about 2 months ago and then i stopped getting her messages. But i gave one of my friends my old iphone 4 and once they activated it for there own use it started to happen again. They use a seperate plan then i do and there number on the phone is different. Before i gave them the phone i wiped everything off of it. i took off the contacts, messages, everything. They use a different apple account and icloud account now on the phone. So idk why it started up again i need help. Here is some background. My whole family shares the same apple account with everything. We have seperate phones, numbers and data for the most part. But with dealing with Icloud and itunes anything like that, we use the same account. My sister uses a iphone 4s btw. With my old iphone 4 i had no probelms with this, everything was normal. But once i switched to the new iphone 5 this problem has occured. Idk what this is about, i havent heard anyone else with this problem, but i need help! btw my other family members on their phones do not have this problem. So i think it has to do something with the icloud but im not sure! this is a serious problem and i need help! Goodluck!
My iphone 5 has continually been "searching" for two days. I had the sim card swapped twice yesterday and nothing has changed. What could be wrong and what is my next step? More info: I have reset network setting, reset my entire phone as well. It will not allow me to even go through the process of setting up the phone so I'm stuck at the beginning screen. I've tried to set it up through wifi and through itunes with no luck. Before I reset it, it wouldn't allow me to update once the searching problem began.
My iphone 5 was stolen and then cleaned I want to hard reset how do I do a hard reset on a phone that has a lock code when I connect it to itunes it says it has lock code on it
hi,my phone promblem with crc error and switch off mobile after 3 minute.plz tell me solution
Password did not work. Phone now locked. Have tried to restore using web instructions. Phone still displays connect to itunes. There is not restore option being displayed.
My iphone is disabled connect to itunes
HOw do I switch back to Canadian itunes store. There is a response that works but it involves tapping on "settings" but how do I get to "settings"?
I tried to restore my iphone to factory settings but it will not load anymore, it stopped at about 60% and in itunes it says "veryifing iphone settings" but will not load anymore, what do i do?
The problem I am having is that my iphone 5 will connect to my wifi at home but won't connect to my wifi at work. Everyone else can connect at work with no problem with their iphone 4,4s,android phones and iPads.The network I am trying to connect to is a secret network that I have to manually search for it and input a password. I don't have trouble finding the network the issues I'm having is whenever I put the password in it will say wrong password 10times in a row then it might connect for about 10min then it will disconnect itself and when I try to connect again it will either say wrong password or unable to connect to wifi!!!!! Please help I need wifi at work since I am there more than I'm home.Any help will be greatly appreciated. Thanks again
just instaled iOS 7 on my iphone 4s and it shows me than my iphone is not registered as a part of iphone developer program. and i dont know how i can istall back iOS 6.1.3. .and on my macbook itunes shows me that my iphone is not activated so i cant restore my iphone to iOS 6 .can please some one help me ?
Apple recently replaced my broken iphone 4s with a new one. Everything was great, the backup on my computer worked and I had all mystuff from the day before it was replaced. However, when i plugged it in to add a few new songs, they didn't sync. In fact, my itunes never finshes a sync anymore, it just stops here for no reason. Any suggestions?
I hace an app updating, but i can´t stop it. In itunes i can´t delete it from there too. Someone can help me??!
hi sir i am use the iphone 3gs .one day i was suddenly deleted the ultrasnow.Then my phone was stuck in apple logo after i watch one page in wapsite that is tell redsnow install computer to iphone then i am try the trick download the ifunbox then install reasnow then reboot but my phone is stuck in apple logo.after i m watching youtupe then do the jailbreaking in my iphone 3gs .its was failed .But it was no use .my apple iphone 3gs was stuck mode in always ,i am put in charger it not connect
Hi, I held down the off and home button on my iphone 4S 64GB and i thought it just turned off but it reset the apps and i still have photos and apps and everything but when i open any social aps it comes up with "connect to itunes to use push notifications" and also before this event i was using iMessage all the time aswell as texting and now when i use iMessage it doesnt let me send or recieve messages anymore on my iphone but it does on my iPad and it lets me recieve Texts. I have no clue how to fix this so please help me. Ps. I dont want to have to restore my iphone because last time i lost the backup Thank you so much if you help me.~eva_needs_help
HI! please help me upgrade my ios to the latest version, because evry time i am upgrading my ios i always get the same error message. i tried upgrading through my iphone as well as in the itunes. But i still cant upgrade to the latest version. tenks!!!!!
Whenever I try to sync my iphone 4S, iOS 6.1.3, to my new Asus computer with Windows 8, I get a message saying "itunes cannot read the contents of this iphone. Go to the Summary tab and restore." So I go to Summary and hit restore, and it doesn't seem do anything, other than want to download new iphone software, which always takes about 4 hours, and I inevitably end up with some sort of error that prevents it from loading. I've removed and reinstalled itunes, and restarted my phone, but it doesn't seem to work. I would like to be able to sync to my computer, but it doesn't seem to work. Before I was on an Asus computer with Windows 7 and it worked fine, and now I can't get it to work at all. I have the same Internet Security provider as before, so I don't think that's it. Can anyone figure out what I should do? Thanks
I've heard that iphone 5 will not be able to connect in the Brazilian 4G network. Is it true?
Over the last 4 months or so, my iPhone4's download rate has progressivly slowed. WiFi is still working fine, but cellular data was noticably lagging with missed texts, slow applications, and generally slow browsing. Since then I have switched carriers twice thinking it was a problem with cellular service provider, but to no avail. this last week I have had no ability to connect to my service provider's data network, evident because that little '3G' icon at the top no longer appears in any part of the city I visit. I removed the protective case around the iphone thinking it could be an antennae issue, but no, still not working. Paranoid, I even checked to see that cellular 3G is turned on in the device settings; it is, and I felt stupid for even doubting that it wasnt. Is it normal for a cellular phone's hardware to degrade? could there be an enviornmental factor i'm not seeing?
I recently got an iphone 5. Downloaded itunes 11 and tried to sync my new phone. Once done I looked at my phone to find that all new contacts since October 2012 had been deleted along with any texts I had received and all the photos I had taken on my new phone. Instead I now have all my old photos and apps from my old phone. But nothing newer than October 2012. How can I get the new stuff back on my phone?
hi, im having problems with my 4S, Its stuck on the apple logo and then changes to low battery symbol and back to the apple logo, i have tried everything i cant put it in dfu mode or recovery mode because i cant restore because i get error 1611, could this be a battery fault ? thanks
i dropped in water same day but hours later put in rice for two weeks connected it to wall charger and presed all buttons and apple came on screen turning of and on and then connect to itunes image came on so i conected to computer andcomputer said restore phone itried restoring but it wont restore
I have noticed that my phone has started to become slow and lagging. I make sure i kill all apps that are running when i am not using them. Connected to Wifi when i can and everything else that i can tell is normal. Just need more advice on what to do. I do not want to hard reset the phone. Already had problems with itunes before and don't want to try to figure everything out again. Thanks
The YouTube app on my iphone 5, iOS 6.1.2, opens and when I search for any videos, the search results also show up just fine. However, when I play a video, the screen goes black and reads playback error!! this is getting on my nerves.... PLEASE HELP!! And please reply with solutions only.
when i sync itunes is not copying the music i check on itunes to my iphone why is that, i just bought the iphone 5 use to be fine with iphone 4
I am having difficulty discovering how to finishing the restoration process to my iphone 4S...
I was just playing on my phone and it died on me.. There are alot of pages how to fix it... but its all saying something but not how to exactly. The whole official page from apple didnt do anything for me.. So do people have any other ideas..? thanx!
Hello, and thank you for reading. I have an iphone 4s, and my primary email account is Gmail. I can receive emails, but I can't send them. When I try to click on the little pen icon to write an email, the app crashes/quits and I'm sent back to the homescreen. I saw that most people who can't send email receive an error message, but I've never received an error message, the app just stops. I checked in the Settings, and every thing seems to be in order (I'm not extremely tech savvy, so I could be wrong). I started to experience this problem maybe a week ago. Also, my Messages app can be a little sketchy sometimes too. When I'm connected to Wifi and trying to send an iMessage, the message won't send and there will be a little red exclamation point next to the message. My Messages app works sometimes, but do you all think that the problems are linked somehow? Any help is GREATLY appreciated. I'm out of the office a lot, and it's an inconvinecne that I can't send emails while I'm on the road. I mean, that's why we buy an iphone, right? Hope everyone is having a splendid day and thanks again for reading,Ashley
any iphone i plug in into my laptop it doesn't show me anything not in itunes or in the laptop