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HelloMy son has typed in my passcode wrong on my iPhone 5 and it says 'iPhone disabled please connect to itunes'I had rung O2, and they said that the only thing they can do is do a restore on the phone but then everything will be deletedI'm not bothered about the apps getting deleted, it's the photos and videos I am most worried about because they are of my 4 month old daughter since birth and these are the only photos that I have of her. I have only sent around 20 photos to family and friends so if I lose all these photos on my phone then I will only have 20. There are over 2000 pictures of her on my phone so I really really need to get them back I don't have itunes, I have never downloaded it or anything. I have always taken my pictures off just by plugging my phone into the computer, going to My Computer and copy and pasting them like that but I have not done this in 2 months and there are so many photos and videos that will be lost.I downloaded itunes, logged in using my email and password but every time I connect my phone it keeps saying for me to put my password in on the phone but the numbers aren't on the phone screen.Is there any way I can get my photos back?Can Apple get them back for me?Please help
My son's phone suddenly stopped working. We connected it to the Imac using the USB cable and it came up with a restore procedure suggestion to resolved the issue. We downloaded the latest version of itunes and then we followed the restore process. I then see a pop up error message: The iphone "iphone" could not be restored. An unknown error occurred (2001). So I disconnected from the IMac reconnected and re-ran the restore procedure. This time we got the same message but with a 2006 error code. The phone is less than a year old (bought for Christmas). It has been taken care of with no scratches, bangs or drops. What is happening and what do I need to resolve? Is it something that can be fixed?should it cost me (is this under warranty) to resolve / repair? Hopefully someone can help. Thanks Paul
I bought it in January. I just can't believe that my iPhone wil not synchronize with my itunes anymore. And every time the battery gets low, i will have to turn it off and wait it to be full charged, so i can start to use again. Does anyone here had the same problem??
This whole problem started when I first got my Iphone 5 around christmas time of last year. And i did the normal activation of my new Iphone and syncing my old iphone 4 with this new phone. I synced everything and it was all good, but i started to get these random text from people in my message log. I soon found out that i was recieving every text that was sent to my sister. And if i replied to someone who was texting my sister it would show up like she texted them, not me on a seperate number. Also when i text my sister she would get the text but immidiatly after i sent her it, i would also get a text from myself saying what i sent her. I will literally get a text message from my own number to myself, (Weird ****). So its like my sisters text messaging is fused with mine. Its only messages though, no images or anything else. In the beginging i didnt care about this becasue she wasnt recieving my text i was only getting hers. But now just today she tells me she is getting my text too. And thats a problem! This problem lasted all the way up to about 2 months ago and then i stopped getting her messages. But i gave one of my friends my old iphone 4 and once they activated it for there own use it started to happen again. They use a seperate plan then i do and there number on the phone is different. Before i gave them the phone i wiped everything off of it. i took off the contacts, messages, everything. They use a different apple account and icloud account now on the phone. So idk why it started up again i need help. Here is some background. My whole family shares the same apple account with everything. We have seperate phones, numbers and data for the most part. But with dealing with Icloud and itunes anything like that, we use the same account. My sister uses a Iphone 4s btw. With my old Iphone 4 i had no probelms with this, everything was normal. But once i switched to the new iphone 5 this problem has occured. Idk what this is about, i havent heard anyone else with this problem, but i need help! btw my other family members on their phones do not have this problem. So i think it has to do something with the icloud but im not sure! This is a serious problem and i need help! Goodluck!
My iphone 5 has continually been "searching" for two days. I had the sim card swapped twice yesterday and nothing has changed. What could be wrong and what is my next step? More info: I have reset network setting, reset my entire phone as well. It will not allow me to even go through the process of setting up the phone so I'm stuck at the beginning screen. I've tried to set it up through wifi and through itunes with no luck. Before I reset it, it wouldn't allow me to update once the searching problem began.
My iphone 5 was stolen and then cleaned I want to hard reset how do I do a hard reset on a phone that has a lock code when I connect it to itunes it says it has lock code on it
Password did not work. Phone now locked. Have tried to restore using web instructions. Phone still displays connect to itunes. There is not restore option being displayed.
My iphone is disabled connect to itunes
HOw do I switch back to Canadian itunes store. There is a response that works but it involves tapping on "settings" but how do I get to "settings"?
I tried to restore my iPhone to factory settings but it will not load anymore, it stopped at about 60% and in itunes it says "veryifing iphone settings" but will not load anymore, what do i do?
just instaled iOS 7 on my iphone 4s and it shows me than my iphone is not registered as a part of iphone developer program. and i dont know how i can istall back iOS 6.1.3. .and on my macbook itunes shows me that my iphone is not activated so i cant restore my iphone to iOS 6 .can please some one help me ?
Apple recently replaced my broken iPhone 4s with a new one. Everything was great, the backup on my computer worked and I had all mystuff from the day before it was replaced. However, when i plugged it in to add a few new songs, they didn't sync. In fact, my itunes never finshes a sync anymore, it just stops here for no reason. Any suggestions?
I hace an app updating, but i can´t stop it. In itunes i can´t delete it from there too. Someone can help me??!
Hi, I held down the off and home button on my iPhone 4S 64GB and i thought it just turned off but it reset the apps and i still have photos and apps and everything but when i open any social aps it comes up with "connect to itunes to use push notifications" and also before this event i was using iMessage all the time aswell as texting and now when i use iMessage it doesnt let me send or recieve messages anymore on my iPhone but it does on my iPad and it lets me recieve Texts. I have no clue how to fix this so please help me. Ps. I dont want to have to restore my iPhone because last time i lost the backup Thank you so much if you help me.~eva_needs_help
HI! please help me upgrade my ios to the latest version, because evry time i am upgrading my ios i always get the same error message. i tried upgrading through my iphone as well as in the itunes. But i still cant upgrade to the latest version. tenks!!!!!
Whenever I try to sync my iPhone 4S, iOS 6.1.3, to my new Asus computer with Windows 8, I get a message saying "itunes cannot read the contents of this iPhone. Go to the Summary tab and restore." So I go to Summary and hit restore, and it doesn't seem do anything, other than want to download new iPhone software, which always takes about 4 hours, and I inevitably end up with some sort of error that prevents it from loading. I've removed and reinstalled itunes, and restarted my phone, but it doesn't seem to work. I would like to be able to sync to my computer, but it doesn't seem to work. Before I was on an Asus computer with Windows 7 and it worked fine, and now I can't get it to work at all. I have the same Internet Security provider as before, so I don't think that's it. Can anyone figure out what I should do? Thanks
I recently got an iPhone 5. Downloaded itunes 11 and tried to sync my new phone. Once done I looked at my phone to find that all new contacts since October 2012 had been deleted along with any texts I had received and all the photos I had taken on my new phone. Instead I now have all my old photos and apps from my old phone. But nothing newer than October 2012. How can I get the new stuff back on my phone?
i dropped in water same day but hours later put in rice for two weeks connected it to wall charger and presed all buttons and apple came on screen turning of and on and then connect to itunes image came on so i conected to computer andcomputer said restore phone itried restoring but it wont restore
I have noticed that my phone has started to become slow and lagging. I make sure i kill all apps that are running when i am not using them. Connected to Wifi when i can and everything else that i can tell is normal. Just need more advice on what to do. I do not want to hard reset the phone. Already had problems with itunes before and don't want to try to figure everything out again. Thanks
when i sync itunes is not copying the music i check on itunes to my iphone why is that, i just bought the iphone 5 use to be fine with iphone 4
I am having difficulty discovering how to finishing the restoration process to my iPhone 4S...
any iphone i plug in into my laptop it doesn't show me anything not in itunes or in the laptop
When Im playing music from itunes and enter the twitter app for Iphone my music stops playing...how to fix this
Hi, so last week my phone suddenly turnt off. An hour later I could turn it back on, but then the next day the exact same problem and I couldn't turn it on. About 20 hours later and 5 programs I had fixed it. Then now, its 'died' on me again. Firstly, I have 100% battery. Connecting to my docking system turns it on but brings up the set up page (connect to itunes on first use) It isn't recognised when plugged into the wall, I've used threee different wires and different wall adapters. itunes can't restore it as half way through my phone cuts out and then itunes can't find it. I don't touch my phone whilst connected so it's an internal issue there. I have tried other progams and they don't recognise my iPhone either. Could it be the battery? Should I replace it? Or could it just be loose? It's 2 years old, so yeah I need a new phone. But I currently can't afford to replace it, so I need as much help into getting this one working for now! Ha Ha Also, it's the iPhone 4 and it isn't water damaged.
do all my photos get backup when i plug into itunes
i have recently got a iphone 4 but is still on the ios version ios 4.3.3 and need to update it badly! however the softwear update option is not in my settings? help!!
Hopefully someone here can help me... My iCloud always shows my backup as being 4.8GB, even with EVERYTHING turned off. After downloading iOS 7 I figured out the problem: I have 4.8 GB of "Messages (Saved)". This is even after deleting ALL my messages. I'm not sure what this could be. I tried PhoneCleaner, i FunBox, and everything else I can find, but I can't find a way to access or view these messages to delete them. Could someone help me? I can't back anything up to iCloud with it like this.Note: this was happening even before i upgraded to iOS 7.
Can some body please tell me how I am to change the App Store from USA to India in order to update apps and download fresh apps on the iPhone 4S.
I started with one iPhone. Then an iPod was added. Then another iPod. And now 2 more iPhones. The phones are all under an A T & T family plan. When setting them up I used the same Apple ID so we would all be able to get the same apps. I'm not sure if this is correct. It is causing problems because any apps that are added to one device it automatically goes to all the other devices. And calendar events are popping up on other devices. Also whenever a device is plugged in to the computer to charge or update, they all say katie's phone which is the original device. How do I get itunes to recognize each individual device? Any help would be appreciated.
how to sync iphone with itunes as my iphone does appears in itunes and device option is also greyed out
My iphone 3GS is not reconnecting to my itunes after iOS operating system being updated and restored. It is now asking for a Wi-fi comnnection but I cannot receive any. What must I do
When I plug my iPhone 4s up to my Windows 7 64bit PC It is detected by the PC and itunes, but it does not start AutoPlay. I have checked all the basics, making sure autoplay is set to "ask me everytime" the device is plugged up. yet it does not do this. I have reset to defaults on the phone as well as on my PC. AutoPlay still does not come up. This is mainlty an inconvience but still, it SHOULD just work and it doesnt. So any suggestions besides what I've already tried would be awesome. Thanks for your time.
itunes won't recognize my IPhone, it still charges when plugged in though. Help?
my phone updated; but now it wont turn on or connect to the computer.... and when it does power up it says connect to itunes its the ihpone 4
it will crash at a random point and will not work even after i hold down the sleep and home button, i have tried to restore and that did not work. my phone is now stuck on the connect to itunes page and i cant do anything.
Whilsy updating my iPhone4 OS,I get an error. Now my phone is is stuck and itunes keeps asking to do recovery from backup and fails each time I have tried to do this. I have uninstalled/reinstalled itunes twice and gone through the recovery instruction several times into the early hours of the morning I have googled for solution but to no avail. can anyone help! ThanksMamakuba
I recently upgraded my iPhone 4 to an iPhone 5 yesterday, I want to sync my new iPhone into my computer as it contains all my data and files from my previous phone. When turning on my computer I believe I accidentally closed the window to sync the phone meaning I can no longer sync that device. Is there a way to go over this, as I need to sync my files onto my phone?
I bought this app from itunes, but I'm unable to syncronize it in my Iphone 4. Someone can help?Thank you.
i can't update my iphone in itunes, because there was a problem downloading the software,,an unknow error occured (1480)
How do I turn on my notifications for itunes ?
I tried to update my iPhones IOS and when I did, it said that I needed to restore my iPhone, so I did, or I tried. When I went to restore it, it worked for a little while, then stopped and pulled up a error that says "there was a problem downloading the software for the iPhone, " iPhone " . An unknown network error occurred (9006). I have searched everywhere for a solution to my problem, to find no solution. I have tried uninstalling, reinstalling, turning in off firewalls, virus protectors, etc. I am very desperate to fix this problem because my iphone is a paperweight until this problem is resolved, please help me!
I have an iPhone 4S. My software and itunes versions are up to date. My computer runs Windows XP (not so up to date, I know). Here's my dilemma: I'm in the middle of a legal battle (details don't really matter). Point is, I need the ENTIRE conversation to use as evidence in court. Phones are not allowed in the courtroom so I'm left with no other option except to figure out how to print them. I have called my service provider to try and get the transcripts. They told me to call the Apple Help Center. I called Apple, they told me to talk to my service provider. The typical run around. I finally spoke with someone who somewhat sounded like they knew what they were doing, but their only suggestion for me was to download an app that would allow me to export the messages off of my phone onto my computer. Unfortunately, he could not suggest any app inparticular (go figure). Here's my other problem: because I'm in the middle of a legal battle, I'm a little short on funds. Does anyone know of any programs for download that are similar to BackupTrans that I can use for free? OR, there is an app in the AppStore called "SMS Export" made by Fabrizio Farenga for $5.99... Can anyone tell me if this app is worth the 6 bucks to purchase (does it actually work?)? I desparately need this conversation to use in court. Someone please give me some ideas!
How do I do a back up and restore from My computer to My IPh 4SI let a Version tech do a refresh on it and now My music/songs just ramdomly play when I make a selection...it doesn't play the song I want it to. Lady at Verson said #1 plug your ph inITunes#2 DO back up#3 Restore#4 existing itunes acct.#5 Sign in with your Itune acct.#6 restore from back up But I can't find where I sign into My itunes acct.Please HELP. Thank YouKay
My lock button does not work and my itunes is messing up. I tried everything to fix it but it will not let me restore my phone through itunes. Is there any other way I might be able to restore my phone?
I'm playing candy crush and Pharos slots but if I try to buy more lives or credits there is an error that says to contact the itunes stor. This happens on and off. Sometimes it works and sometimes it doesn't. Please help
Hey guys, I can play music and hear it just fine, with or without headphones. When I press on the keypad I can hear the noise it makes, I can hear calls with my headphones plugged in, or when the speaker option is on, however, unless this happens, I can't hear the person I am on the phone with. I've tried restarting, resetting, earasing all content, and restoring it with itunes and that didn't work. I've tried cleaning the ports with a toothbrush, or pressing gently on the microphone and that didn't work.I've tried calling with the headphone on, and taking them off in the middle of the call and that didn't work either. I am currently outside of the US so I can't go to an Apple store, so I am wondering if any of you guys have been succesful at solving this problem. Your help is much appreciated Thanks again,
Somehow itunes added my sons phone # to my phone and mine to his. We are getting each others text messages. How do I fix?
Jakarta, 14 June 2013On Mac OS : 10.7.5 (Lion)On itunes : 11.0.4Difficulty : intermediate - hard Assuming you know basic Ctrl+Click and Option+Drag... Full correct steps should be like this : 1) Select a favourite song in itunes program to be made into Ringtone...-------------------------------------------------------------------------------- --------2) "Get Info" on that song name and make any 0:30 seconds portion of that song.... (specify "Start" & "Stop" time - under "Options" – to any 30-seconds duration and click OK)-------------------------------------------------------------------------------- --------3) Right-click or Ctrl-Click again on same song name and select "Create AAC Version" to create an .m4a file...(when done itunes will create a Chime)-------------------------------------------------------------------------------- --------4) to locate the created .m4a file easily, Ctrl-Click again on same song name and select "Show in Finder" from the pop-up list...(itunes will automatically point the folder location of the original .mp3 & the newly created .m4a files... keep this window open for later...)-------------------------------------------------------------------------------- --------5) change the .m4a file to .m4r as suggested... (rename to whatever you like but you must change the extension to .m4r)-------------------------------------------------------------------------------- --------6) At this point, the m4r(original) file isn't a "Ringtone" file yet... which we'll need to change now...) (check under "Get Info" > "Kind" : it's still "Apple MPEG-4 Audio")...1st by dragging that newly changed .m4r(ori) file to somewhere out of that same default folder it was created by itunes... -------------------------------------------------------------------------------- --------{ this is where most confusions occur, take note here, it gets rather complicated }-------------------------------------------------------------------------------- --------7) Once it's outside of that folder, Double Click the m4r(ori) file and itunes will play...(u can stop it immediately...) this is just to let itunes automatically convert that m4r(ori) file into a new duplicate & places it inside the initial default folder where the original .mp3 file is kept... we kept the window open previously, remember? -------------------------------------------------------------------------------- --------8) Locate that duplicate .m4r(new & true) file, in that same .mp3 folder and now DUPLICATE-Drag (press Option while dragging to get the "+" sign) it to the "TONES" folder in your default apple folder structure. (check under "Get Info", this .m4r(new) File's "Kind" should be "Ringtone")//to get to that "TONES" Folder : First Locate your itunes default Music Folder in your Mac --> usually it's in your Default "MUSIC" folder --> Navigate to "itunes Media" --> Navigate to "Tones". !! Keep this window open to make the transfer manually !!-------------------------------------------------------------------------------- --------9) Once your duplicate is placed inside the "Tones" folder, double-click on that duplicate .m4r(true) file and let itunes play, it should automatically place that ringtone file into the "Ringtone" sidebar List in the itunes program... (check program to see) -------------------------------------------------------------------------------- --------Somehow u needed both duplicates : 1 – inside the default initial .mp3 folder & 1 – inside the Tones Folder which we Duplicate+Drag into... and both must be "Ringtone" – Kind... for this to work.-------------------------------------------------------------------------------- --------10) There you go. Now you can Sync / Delete / Add the whole Ringtone contents to your iPhone as you wish. //Don't forget to set SYNC ON under the iphone "Tones" tab in your itunes - iPhone screen... and click big SYNC button at the bottom of itunes program & wait for the magic.( Finally you can check inside your iPhone "Sounds" settings and hopefully if all steps done correctly, the bloodycomplicatedringtone selection will be there. Enjoy!
So today I want to restore my iPhone 5 to 6.0. I have tried to do so by getting the firmware of the correct form, (my make of my phone, model number, etc) and for some reason it won't restore. I've tried 2 different ones, 6.0 and 6.1 and to no avail. On itunes it keeps coming up with 'Error 3194' I have researched into this and I have done as instructed on the official Apple error code help page, but still, it doesn't work, can anyone help? Cheers.
A major issue with my Iphone 4. So basicly itunes won't recgonize the Iphone, I basicly tried everything. I also think the DFU mode doesn't work for me. There isn't any problem with the computer or the usb cable beacuse itunes recognizes my bro's Iphone.I really don't know what else can I try.Tried updating to 6.1.3 using the iphone without the itunes but it comes out with an error.
