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The iphone 5 can make a call using phone but the voice cannot be heard on either side. The speaker phone does not work either. Siri can hear the voice and functions well. The viber, skype and all other apps using microphone and speakerphone works well. Unfortunately I left USA and the stores in Sydney cannot replace the phone since it was bought in USA. Sending the phone via mail costs me around $250 or more both ways. Please help.
Last night the screen of my phone 4 slowly went black. I tried charging it while hard resetting it but that did not help. also tried just resetting it but nothing with that either. I tried to chat with Itunes but couldn't becasue I cannot get the serial number. I do not have an sd tray nor can I use the screen. It is not printed on the back of the device not is it connecting to Itunes so I can get it from there.
Hello Everyone Who loves Apple most I DO Anyway I would like to make this chat about the iPhone 5 like for tips and tricks and stuff like that but first of all... How do you save battey life. I close all the apps in the multitasking bar, turn the brightness down to 50%, turn the weather and stocks widget off, set the nonifications I want to reminde me, and I also, turn off WiFi and 3G when not using it but my BATTERY STILL GOES TO QUICKLY! Anyone else have other ideas? If you do please tell me them. Thanks: jaydenlezjunior
i unfortunately purchased an iphone 5 only to find out wifi calling is not in it like most androids, any solutions?? (please don't tell me about skype or other wifi services) I am talking about a phone that just switches and calls out automatically on wifi for tmobile
I have an iphone 3g 4.2.1 and want to install skype, it keeps telling me to upgrade to 4.3. How can I do this upgrade?
There's 5 people and it was iMessage, and then it went to text? And half the people are iMessage and half are text, but now, only 1 is test and the rest are back to iMessage. But everyone's iMessage works in other conversations and group chats. How do I get it to go back?
I have a used company phone. The old emplyee has locked the phone and cannot be contacted, how can I unlock it to remove apps I don't want?restrictions are on, and no-one knows the passcode
Hi, I have an iPhone 5. Sometimes I use the MobileVOIP app for Voip calls. After the 6.1.4 update the application does not send the audio to the speaker (both call speaker and external speaker). It seems that the application recognize the earphones also without plugging them or it is not able to reach the internal speaker. The application works good with earphones. Also trying with skype, they don't work. Since the update focused on audio-problems, are there settings to solve this problem? Do any of you have the same problem? Thank You Roberto
My iphone tunred off and it won't turn back on. I have tried charging it, I have tried holding both buttons for 5 minutes at a time. It still does nothing. I've tried going to chat with apple service but i need to turn on the phone to see my serial number to get to that. I'm stuck can anyone help?
I from Venezuela and here dont have support. The stores not repaired, the same phone service company. Someone can give me some useful advice on what to do in this case? Cuz apple does not provide technical support in my country.
wifi gray out ........
My iPhone5 has touchscreen problem, it's started around 2 weeks ago, tortured me, even I can't use it now. Every day, around 7:00-10:00am (sometime it occurred at noon), the touchscreen totallly no reaction, even can't unlock it. I only can chat wit siri -_-''', take phone with headset. I did what I can do to fix it, but doesn't works.. Forced Reset (Hold Home + Power)Restore iPhone via ituneRestore iPhone via itune with FirmwareClear touchscreen -_-'''Del all appsWipe all dataTurn off it, couple hours later, turn on phone (Some time, it is works. But when I can't turn off power usually.)... This problem occurred randomly, when I going to visit apple store, the phone works fine. ARE YOU KIDDING ME? So, I can't exchange a new one back. Anyone has idea how to fix it? or anyone could give me some instruction? Or anyone faced same problem but solved it finally? I have vedio record when the problem happened, so can i show Genius the vedio when i go to apple store? Thanks for all.
i get so many fake sms and its really disturbing me anymore. i do Not want get sms from anyone or company if they are not on my contact list. is it possible? i want get sms from only my contact list and block other numbers. Thanks
Hi, I have an iPhone 4S with wifi button grayed out similar to the case here http://support.apple.com/kb/TS1559andhttps://discussions.apple.com/thread/4638071?start=0&tstart=0 I already performed a network reset, reset to factory setting and updated eveything via itunes. I know that its most likely a hardward issue as stated in the forum. Now here is the problem. I bought the iphone from a local (philippines) online reseller http://lazada.com.ph. Lazada would only give the the apple 1-800-1441-0234 number and will not accept any repairs and service. I would never purchase anything from lazada specially electronics because of how they handled my case. Absolutely no support and repair /service channels for iphones bought from them. As per lazadas advice, I called the 1800 number and was again adviced to call the local carriers. I was adviced by the apple chat support to contact my local carriers. Local carriers like smart and globe would only accept repairs and service for iphones bought from them. I visited several local apple reseller stores and they decline to render service because the unit was not bought from them. I cant seem to get technical support and have the iphone checked by an authorized service center. What and where is the proper channel for me to get support and have the unit repaired or replaced? Thank you in advance.
i just brought the second hand i phone 4 form my brother ... but i updet my phone to latest firmware 6.1.3 ,but after updet when i call to someone the mike and speaker d'nt work .it also not work on speaker mode but whenever i call from viber and from skype its works fine ...will Pls can some body help me..what is the problam ..is this is a software problam or a hardware ..if its a hardware problam where i sh'd go...
I sold my 3 months old iphone 4s becouse unusual Battery drain:( got a new iphone 4 and is same..lossing %50 without use infew hours!!!i search and everyone belive is new ios update causing this problem.app store asked me to make a FRESH restore and install allapps again...(othe rhand loosing data, wasting time, ....,,...)why have to pay $1000 for a phone when company do not care to fix the issue...I am really not happy with Apple amumore......anyone else have same problem or find a solution without resore it fresh?Thx
I bought an iPhone 5 from Panafoto, S.A., it was unwraped, they told me it was brand new, but showed it to other costumers. This one had a AT&T nanosim card IN it. That company does not operate here in Panamá. I wonder if this is a brand new iPhone 5 or is it a refurbished one. How to tell?
Hey Guys, The New facebook chat head isn't working at my facebook account I tried my friends and my brother account it's working I sent a report to facebook but nothing changed please Is anyone know the reason ? My iPhone is 4S IOS: 6.1.3
My lock button has stopped working. When I click it my phone will not lock. Does this mean i have to go to the apple store or my phone company to fix it or get a new phone?
i've dropped my iphone 4 down a drain and i have also lost my box. The insurance company wants my IMEI number, is there any way to get this without the phone or the box?
A few weeks ago I updated to the new fb chat head feature on my iPhone 4 and it worked perfectly. However, the next day I got another update for the sticker feature, but after updating to this addition neither features appeared. The new fb was present, but my chat head feature was no longer there and no stickers either! Facebook chat just appeared like it did before I updated any of it, but the other aspects (e.g. news feed, etc.) are updated. Does anyone know how this happened and what can I do to fix it?
Hi guys, I've used apple for 5 years now. Started with an Iphone 3GS and since then I could not use any other brand as a Cel Phone, and I tried, believe me I tried. I used an Iphone 4 for 3 years without having any problem, without having to even call Apple. Then, by the end of the last year I went to London for a trip. I bought an Iphone 5 and came back to my home country, that is Brazil...Used it for 4 months or so and it started having problems with the wake and sleep button, then I thought, "ok, apple is a worldwide company, they are reliable, that's the main reason for me to have bought it for so long and the phone still in warranty, they will trade it for me" so I called apple...For the first time in 5 years...And I did not get answered properly. Apple states that since I bought the Iphone in london, they warranty can only be used for trading the phone in london...I have no intentions of going to london this year, what meand I will lose my warranty and the money I spent with my Iphone. To clarify, I did go to Washington for a better support, but they stated the same...I called apple and they stated that the Iphone is broken and needs to be traded but it can only be done in london. An analyst called James Downs told me to call apple regent street that's the one where I bought the Iphone and when I called there for getting my money back because they are not providing the proper support for my iphone they state that I need to take the Iphone to the store... End of the story, I have a broken Iphone, I am frustrated with apple, because they are acting as they do not care for the costumer at all. In my point of view, they should escalate the problem, call the brazilian store and trade my phone or ship me a brand new one. I took the iphone to different stores in different countries that I have access and so far nothing. Apple does not care, my iphone is 4 months old and is already broken...If nothing is done I'll be very frustrated, I'll be at least ****** because it seems I'll not have my money back because the store states they will not do that even though an apple consultant says it and I have no way of taking the phone to the store. Please, can anybody from apple help me with that? I really want my phone or my money...If you can just ship me a new one I'll be ok with that..But you should do something, you are apple, not some other ****** company around the world, will you not honor your brand?
Hello Apple Community : ) Unfortunately my old faithful 3GS recently gave up the ghost so I purchased an iphone 4S via e-bay but from an individual seller opposed to a company. (1st mistake....) Phone's a 32GB in white and to be fair works fine in every way except the camera?? I've attached a couple of photos I've just taken with my phone and another iphone 4 and I'm sure you can see the difference!! All pictures are coming out majorly cloudy/soft?? Basically sh*t! Any ideas oh Apple gurus? I've googled it and not really seen anything that helpful but must admit it's starting to bug the **** out of me as I am rather partial in taking a pic or two....... I'm currently living in Mallorca (Balearic islands) and we lack an Apple store here so would really appreciate any wise words any of you may have or indeed of any fix I could do hear myself? 'Saludos'DannyLongLegs
I'm staying in oman . On my iPhone 4S skype is installed . But not getting to log in. Always shows that check network setting . ? What to do? Also while using 3G network battery backup is not more then 2.5 hr. battery has problem ??
I just activated an iphone 4 with straight talk aboout a week or two ago and my internet is not working I have called them many times and they finaly told me to contact apple because all the setting information the phone needs is updated and they think it might be just a setting or something that is not right so the internet access can conect.So I'm wondering if you can help me find ot what that setting is or exactly what is going on with the phone that is not letting me get the internet access. It is working on wifi but not coming up with any internet access from the company.
We need more company's with pass book. Also apple need a new make over + apple need to get the black berry key board that's hot!!!
Hi! I hear nothing but noise and whistling using skype in speakerphone mode. People who talk to me also reporting same problem. Theу say that only hissing is going from my side.Where is the problem?
M y iPhone 4S was jailbroken and I restored and backed up the phone, now I can't make phone calls or texts or charge it. Is that something that I should tell my telephone company about or how can I fix the problem?
I'm only recieving about 10% of the normal notifications from my favorite apps... skype: never unless I'm using the phoneWhatsapp: only when the phone is idle for long periods of timeTwitter's notifications haven't worked until I set foot in Italy this past weekend. The moment I crossed the border, it all started working. Nothing has changed other than I am studying in Europe instead of the USA. Are there any things I can check in iOS before hunting down the developers of the apps? iOS 6.1.3 on an iPhone 4S
Since the ios6.0 update, deleted contacts can't be deleted from the new message case. It is amazing that more people are not aware of the problem and are speaking out about it. As a professor, I have new students whose contacts I input into my iPhone each semester after sending a text mail the contact cannot be deleted from the "new message" cashe. It can be deleted from contacts but remains in the cashe. The only way to delete the cashe is a full restore. Resetting does not even work. Restoring is a horrible way to delete contacts permanently. I have contacted Apple repeatedly. They are aware of the problem but do not seem to be concerned. With each update, I expect the bug to be fixed. I hope to get the attention of Samsung with this. I know they could create another embarrassing ad campaign and Apple will resolve the issue in seconds. Apple is not the great company it used to be.
When I try for download skype and Facebook I can't download soPlease upgrade my ifone 4 to iOS 6.1.2
and i find in googel many people and do that all at last night i can not sleep output it's = Pc can not open my iphone . i open any think in itune and web apple but your itune said "can not use this itune not support my phone and said " please unlock passcode before... How do you think? Me can not open my phone so i can unlock passcode???? what's are you use thinking???if i can unlock passcode may be last night i can sleep!! so , now what's are you help me ? transfer my money back or change new iphone to mmmmmmmeeeeeee . very very so said to said that but it's the true fact now I am buyer ...understand ???and You are SELLER . Do somethink for me !!I know your program it's clever but I am Human use electonic that it ilectonic. you must be responsible to me follow under low of USA ,and law Of Thailand and i know me forget my passcode but your program not support me (if me forget passcode) your company mistake anyway .I pay money for my comfortable I will buy this phone but your product it's advertising over than goods.so, i from thailand BKK. city . your product it's the best in the world , i think you can find finish way to me. Pailin RuamthanthongCompany : OSHIKAWA GASKET ADD 80- soi chaleamket 2prombprab rd. BKK 10100+660813510700office +6626215967e-mail = firstname.lastname@example.org
There is an oficial re-seller of Apple company in my country (Kazakhstan). I called them and asked, they said the international warranty doesn't cover Kazakhstan. Hello how come? (. I really disappointed of Apple company, I thought Apple take care about its customers all over the world that's why people love Apple, but in my case I can't do anything. Apple is losing a market sense. What a shame!!!!
My snap chat, mail,skype, photos, phone, message and even settings crash about 5 seconds after I click on them!! Please help find a solution!
hi all - please help me with this down below is the strangest data history that i have found on spouses phone iphone 4- I am suspicious that is is jailbroke which was asked and denied doing to the phone -- becuase in january in data it said something along the lines as the battery or sim card was removed and ya ya -- anyways I want to know what the **** is it i have never seen such a thing ever and if a phone is jailbroke -- could you easier hide the amount of time you use internet on phone , can you use apps without anybody knowing can you have text chat sites that are hidden -- please help thanks so much SORRY ALL BELOW IN A SEP DISCUSSION IS WHERE I COPIED AND PASTED DATA FRM THE IPHONE WOULD NT LET ME DO IT ON HERE THX
Little random kids started a group message and keep spamming my phone! Apple needs to make an update to be able to remove ourselves from these annoying messages! Before anyone says "turn off your group chat" or "tell them to stop" IT DOESNT WORK. I still get all the messages!! I Want OUT!!!
Iphone 5 - No Service & WIFI keeps dropping I recently upgraded from an Iphone 4 to a 5 and since then I am having a nightmare with connectivity. My phone constantly says No Service or doesn’t pick up WIFI in places my old phone worked absolutely fine. I am with the same company, Orange, so it isn’t a change to service provider. I know the phone is at fault as I commute the same way every day etc and never had this issue before. Any ideas? Orange (bandits!) won’t speak to me as it is outwith the 14 days cooling off period!
my iphone 5 appears bent, what can I do
After chat with Apple support about the grayed out wifi , I sent my iphone with a friend to Berlin to replace it , i did not know that the branch is under construction, and now what is the nearest Apple store from Berlin , I hope if anyone can help.thanks in advance
I have iPhone 3G 8Gb with iOs 4.2.1 how can i download skype,viber,temple run of old version??? where do i get these apps for my iPhone
Hey, For some reason when I opened my iTunes Movie Trailers App today, none of the Arclight Cinemas in LA are listed (they used to be). They're not on the theatre map and none of the showtimes appear. Did something happen? Is this just a short term glitch (i.e. they forgot to report their showtimes)? did Arclight purposely request to be removed from the app? Or is the app just being stupid? Is anyone else noticing this issue? I also checked the website, http://trailers.apple.com, and they aren't listed on there either, so I'm wondering if it's a company policy thing... P.S. I wanted to list this under a "iTunes Movie Trailers App" location but couldn't find any such thing in the support communities. Did I miss it?
Hello I recent recieved one iphone 4 from one friend in France, but was sim lock, so i tried to contact the company operator. I explain the situation that i didnt had the number, or the original name from the buyer. In reply from them:"Bonjour Monsieur Breda, Vous souhaitez déverrouiller un mobile Orange d'occasion. Je vous informe qu'Orange mobile est en mesure de débloquer le mobile sous certaines conditions : - qu'il puisse identifier le client par son numéro de ligne Orange, - que la carte SIM Orange ait été activée au moins un mois après son achat, - et surtout que vous soyez le propriétaire d'origine du mobile. Si votre situation ne répond pas à ces conditions, l'opérateur n'est pas en mesure de vous fournir le code de déblocage du mobile. Ainsi, si vous avez acquis le mobile auprès d'un tiers, seul ce dernier est habilité à en obtenir le code de déblocage auprès d'Orange. De ce fait, si vous n'avez pas la possibilité de vous mettre en contact avec le propriétaire d'origine du mobile, votre seul recours est de le faire débloquer par vos propres moyens. Je vous remercie de votre visite, Monsieur Breda, et je reste à votre disposition pour toute précision." so are you guys promotion piracy ?? What can i do to unlock?? since my network doesn't unlock the device...
Hello,In February I got a white iPhone 5 32GB Verizon company. The device was purchased at Apple Store Galleria in Fort Lauderdale. The device has a light leak under the lock button, Also have a strange problem that exists only in my house, it connects to wifi whenever the mood strikes him.I currently hold two iPhones 5, one 16 GB purchased in Israel and one of Verizon - the device was bought in Israel and another two devices 4s bought in Orlando work really well on the wireless network, while the iPhone's Verizon shows one bar of wifi and moves very fast to the 3g local network.I unplugged the modem and reset the network settings on the device and it did not help ): In a month and a half I'll fly to Tampa, Florida. If want to replace the device should come with the original receipt?Or they will see that it was purchased from them by its serial number? the reception is under the name of my uncle. The most important thing about it: I have 280 songs on my iphone, if I replace the iphone they can pass the songs to the new new phone? If I decide to replace the iphone, I will get a new device out of the box and the same model (verizon a1429 CDMA) and size (32 GB)?The iPhone is brand new or refurbished? I will not accept a used or refurbished iPhone. iphone is purchased at full price close to $ 800.Problems in wifi and light leak just make me Apple dissatisfaction.Thank youGal Cohen
ProblemI bought iphone 5 from etisalat company United Arab Emirate when using 3G phone is hot and when Use late Batariv lose energy in 3 hours I hope Apple help me My iphone in etisalat nowIMEI No 013411007947202
Idiot locked my sim now i sont know the pin to unlock it so is there anyway i can do?Need some help ASAP cuz I don't need my phone out of service hard to run a company so need help ASAP plz.
Can anyone help here? I offered to give phone back several times and now that my free iphone 4 is in I'd much rather use the 4s as it is 4g. Is this safe for me to just switch sims and use the 4s?
my friend use iphone 4s before, and we will use iMessage to chat, how he change the mobile to sony, why i also can sent the iMessage , and i can see his sms is iMessage ready!
I just started to get a SIM Failure Pop up on my iphone 5on Thursday while traveling and using Maps fornavigation. I cannot seem to remove or repair this error.I have gone to yoru support page and followedinstructions on how to reset network.I first tried to send a text and failure came up. Then resetnetwork and text went through, but pop up still came upwith Sim Failure every time I turn my phone on.I also followed instructions to remove Sim Card whenturned off and Reinserted it and that did not work either.What do I do? I have powered off, updated phone andanything on yoru site I couldl handle myself to do.Can you fix this? Or is it a Verizon Wireless issue?
Sometime around the Feb 8, I suddenly lost capability to access the internet thru the Virgin/Sprint 3g network and Safari. Wifi works fine, as well as phone and text. Have contacted Virgin multiple times with no result. Spent 3 hours in Apple store, who gave me a new 4s but it has the same problem. Have tried every solution seen on the net, including soft & hard reboots, toggling Airplane mode, and network reset. I have not yet done a factory reset, holding that as a last resort. Odd thing is that some apps do work on 3g: Phone, Messages, Google Maps, Translator, Game Center, skype, Clock, Xfinity TV, iCloud, and Opera Mini. What doesn't work are: Safari, Weather Channel, Xfinity Mobile, Google, Chrome, Dictionary, Stocks, Apple App & iTunes Store, Movie Night, Gas Buddy, White Pages, Apple Maps, Google Earth, and many more. The odd thing is that I can access Google through Opera Mini, and that works fine. I left the Apple Store convinced that the problem lay with Virgin Wireless, but after a lot of online investigation, I am beginning to think that it may be an iPhone problem. Is there anybody out there who can make some sense of what works and what doesn't and diagnose this problem so I can get the phone working back to where it is supposed to?
Hi I have an Iphone 4s running hot, I have followed the process's on here (backup and restore) and starting a fresh on the phone and still have the same issue. I have taken it to a local mobile phone dealer who has changed my battery and it still has the same issue, my battery is running hot like an application is constantly running. I am now booked into the Apple store next week Monday. I wanted to know, will this invalidate my warranty if I tell them I have changed the battery as I assumed it was a battery issue. It was changed by an approved phone dealership who is an accredited company for Nokia and Samsung and also do Iphone repairs/replacement. I don't want to walk in there and them assuming the battery has been changed so they wont touch the phone now and say it is my fault. Thanks