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Since last monday I'm unable to connect my iphone 5 to any wifi network, not even the one in my house which I was able last monday when I left.I was on a hotel and couldn't connect.Whne I choose the network on my iphone and add the password it says incorrect password, do t have this problem whit my other Apple devices just my iphone.
My iphone 5 front camera does not work lately..unable to facetime etc.. FYI i have updated my iOS to 6.1.4 but doesnt help at all..Plz assist
Hi, I am new to this forum so i apologise in advance for not following any rules thats set. I have a iphone 5, 16 GB for 6 months and for the past month or so i've been having issues with the microphone. 1. During a call if i want to use loudspeaker the mic cuts out so the person on the other end can not hear what i am saying, yet while during a call off loudspeaker they can hear me fine. 2. Siri can not detect anything i say or any noise what so ever when i try to use siri, but can when using a headset. 3. When trying to use voice to text in messages no speech is detected. When using a headset under all three of these, they work fine, calling someone works fine aslong as i don't use loudspeaker.i have tried to restore the phone to see if this corrects the problems but no luck. The firmware version is 6.1.4, on EE 4G. Any help with this is appriciated. Tyler.
I have gone through all of the steps to try to upload my iphone 3 to an iOS5 so that I can load google, facebook etc. The phone says it is at 4.2.1 and that is the latest software available. Before I did the original update the phone had all those apps. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!
I just bought my iphone 5 one month ago then i realise my camera was not functioning, It always stuck in black screen when i try open the camera apps. I found out there are actually many people who bought iphone 5 suffered this problem when i try to look for resolution online. I want to go for warranty but my phone got dent on it's appearance. Therefore, apple told me that my phone was unable to warranty. However, my purpose to warranty is to fix the camera instead of the dent on my phone. Can apple fix my camera problem? I really feel sad and regret for purchase the phone now because of the problem i am facing now. Hopefully apple can give me a satisfied answer. Thank you.
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. iphone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iphone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iphone, iPad, or iPod Touch 2. iphone Support 3. iPod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - unable to update or restore 2. iOS- Resolving update and restore alert messages
HELP PLEASE! A purchased a iphone 4 GSM model. I have been trying to restore it (being the screen said to connect to itunes) but when I went through the restore process, itunes recongnized it, it went through what appeared as all but the last second of restoring when I got a " The iphone "iphone" could not be restored. An unknown error occured (-1)". I have a copy of the Updater log if there is something particular I need to look for, please throw me some bones. lol. The log does list:0: RamrodErrorDomain/3ec1: BBUpdater/2unable to convert ramrod error 1004 ThanksKIm
So here goes... I have broken the screen on my iphone 5, it is completly shot but i can plug it in to itunes. The problem is that i have a passcode on the iphone so i am unable to bacup the phone in itunes as i can not enter the passcode.Is there any way i can remotley access the phone and enter the passcode. I have a new iphone 5 and want to sinc it with the data on my old phone, If anyone can suggest a way around this i would be forever in their debt. I have no old bacup or icloud or the like. I also know i could get the old phone repaired but would rather not spend money on this old phone. Any help would be greatly appreciated. I know im clutchinbg at straws.
initially, i was unable to have wifi connection, then i reset my network setting, still nothing happened. then i restore to factory setting...still i cant have wifi connection..what to do?
I am using an iphone 4. Someone has registered their phone number for the iMessage and I am unable to change it to my phone number. Similarly for FaceTime too. Please help.
Hi, I hope somebody can help me out. I am having trouble downloading or updating apps on my phone as well as my iPad. The error I get on my iphone states that the app is unable to be downloaded. Try again later. I've turned off and turned on my iphone. I've signed out & back in to the app store. Any thoughts?
All of a sudden I lost my wifi signal....Checked out the settings and the WiFi is off and unable to turn it back on....i have powered down the phone...i have done a full restore and the wifi switched remains greyed out....any suggestions?
Hi Apple . My wifi not working ...i have already try reset network it seem the same .... sometime i only able to use for few hours after that my wifi not working anymore and sometime event i have to shut down my iphone for wifi connection . Now it become more worst sometime i unable to turn on my wifi .... pls email me for solution . I purchase my iphone from Apple Store online from malaysia but currently im working at oversea . Can i get warranty at Taiwan ?
I am unable to switch on wifi to find a network. I have done a hard reset and a factory reset, I have reset my network settings and still no joy. I would return it to the apple store but its 1 month out of warranty.
have been unable to sign into my Facebook using the app ever since my last Facebook messenger update! I also haven't been able to use my Bluetooth device since my last io6 update! Why ? Help!
my iphone 3gs had lower version of iOS and i wasnt able to download watsapp. during downloading its says update iOS 4.3 and i did connect my phone with iTunes. and i did fully update with 6.1.3 version.now I not able to activate my iPhone3GS after updated to ios6.1.3. The message said the activation server is unavailable but it has been unavailable for more than 24hours. It's abnormal, please help. Thank you!i need the permanent solution because i saw a lot of cideos to jailbreak but i really wont do that.
how to change apple id on handset i have forgotten my password and have created a new id on itunes but im unable to change on my handset, now i have 4 apps that needs to be updated but every time i press update it is asking for the the password for my old id.
I am not the most technically inclined, so please bear with me. About two months ago, lines began showing up in Safari every now and again. They would go away, so I didn't think too much of it. Then one night, while in a game app, the screen began "flashing" like a strobelight. It couldn't exit the app fully, was blinking half the screen in the app, part of the home screen, etc. You cannot see throught the commotion to use the phone, if the programs can even open. This happened all evening, through the night, and the entire following day. Then it stopped. It was fine when I took it to the AT&T store (the closest Apple store is 45 minutes away, so I wanted to be sure AT&T couldn't do anything for me) but by opening and closing programs and apps, I was able to force it to act up. Of course when I left the store, it worked fine again. It was fine for a few days, acting up only a time or two, but I drove 45 minutes to the Apple store. My Genius Bar member told me it was software based and that I should restore the phone, download the software again, and manually add my media back on. After the four+ hours of downloading and 2+ hours of adding media, it was fine again. That was about two weeks ago. Now it's back. I looked into the diagnostics (what I can see through the noise on the screen) and I have many different errors going on. Googling these errors codes is not providing much information, and again, I am not the best with this stuff. SO:-Is a latestcrash.plist or mediaserverd.plist the same as a panic.plist code? In turn, if they are, will Apple replace the phone as they supposedly do in the case of panic.plist crashes? -I've noticed a bunch of the issues seem related to audio and video functions on the phone. I have AudioToolbox, CoreFoundation, and CoreQuartz codes, for example. Are these things that would justify a replacement? I am sitting through another 4 hour software download right now in order to restore the phone again, but am afraid to lose that diagnostics info, but also cannot see the screen to send any diagnostics info to Apple. Is this something that is software based? Does that mean I am going to be doing this every few weeks? The phone is only 6 months old, but I don't want to let it go and loet the one year manufacturer's warranty. I apologize for being so verbose but I really cannot find anything online that sounds similar to what my phone is doing. Any guidance would be much appreciated.
HI, I am facing an issue with my new iphone - 5 phone, all off sudden i am finding my phone sceen black and i am unable to retore back. Had review many discussion, But non of the were relevent to my concern, 1. I have removed the cover and tried but still problem exits. kindly help me to suggest how to restore my phone, as the non of key is working now.
When I buy a song on my iTunes throught my iphone 4 it shows its downloading then goes to finish and says: unable to download this song, could not be downloaded at this time then let's me either select retry or done, I click retry and it comes up with the same message, and this is every single song I try to download not a few ALL of them... Every week for the last month I have tried to get it to work and it won't, I even checked my usage on my phone and I still have 3G space
My iphone, purchased in Hong Kong, suffered water damage in Canada and the personnel at the Apple store was unable to provide me with a replacement phone. Their reason is that HK model is different from the North American versions that they carry, hence replacement would need to take place in Hong Kong Apple stores. I am wondering if it came across anyone's situation where they were able to get a replacement iphone 5 in Canada, even though it is not the North American version. Alternative solutions are also welcomed. Thanks!
its a replacement new phone (so brand new and it won't connect to any wfi at all what do I do? tried turning it off and that hasn't worked, it just keeps coming up 'unable to connect to 'whatever the network is'
Ever since I updated my iphone 4 (GSM) to ios 6.1.3 i have been unable to 'text' people in my contact list. - I can only text new numbers that aren't in my contact list? (Even if i try and type my friends number, instead of selecting their name, i am still unable to text them - it comes up with ERROR) I can only send imessages, successfully, to people in my contacts list. Please HELP! Thanks in advance.
Haven't had my iphone for long (around November for my birthday) and for about the last couple of weeks recently I have had major trouble with the battery charge. At first I thought it was the cables, so I got new one after new one and they'd work but then stop working. Until the last one I just purchased, it pretty much stopped charging the phone straight away. No lightening or sound response, no connection via computer etc. So, when my charge ran out I still had it plugged into my computer and now my phone only chargers when it's off when it's plugged into a USB port (bear in mind, it doesn't connect to iTunes-it says USB is unrecognized although it still chargers the phone when off). However, it charges fairly quickly when off but when in use the charge diminishes just as quick as it takes to charge. Not only that but now whenever I wish to turn my iphone off, it turns itself back on. I have recently sent off my phone to the Apple store to have it checked over and it came back to me saying they couldn't reproduce the symptons I had mentioned so there was me thinking everything was fine but nope, still faulty. So a bit disappointed with paying £7.00 for delivery to have nothing been done about it (not only that, but the phone as also out of charge when returned so it just seemed like my phone wasn't looked over one bit). Also a bit disappointed and annoyed at the fact I'm still paying for my monthly contract for the phone when I am unable to use it!!! I haven't damaged the phone (it basically looks brand new) and haven't exposed it to any liquids. The USB port on my phone where I charge it seems clear too. The annoyance of having to send it back to Apple costing me more money is offputting so does anyone have any other suggestions? I'm going to my local 3 store to see if they can help me out but I'm just a bit fed up now. Can see this is a popular problem amongst other iphone users too. Many thanks! (Oh and need to add I HAVE updated everything on my phone, restored everything, restarted etc.)
Hi, i am trying to pair my 2 iphones both iphone 5 using bluetooth to enable file transfer between them.But when i turn on the bluetooth under Setting->Bluetooth. Both devices are unable to discover each other. Please help. Thanks
IS anyone else having issues after the 6.1.4 update? Here is what I have experienced in the last two days. 1- unable to access a locked or secure network. It asks for password initially. When entered, it is unable to connect. I restart and then go to Settings, find the network and click. I never get a prompt for the password, just "unable to Connect" 2-Bluetooth. I can after a few attempts to connect my Bluetooth headphones, only after I get a "Failed attempt" a few times. Then only music works, unable to make phone calls. This happens with two different products. A SENA SMH 10R and LG HBS 700. 3- Music play - I found this issue out when trying to figure out problem with Bluetooth. I can start to play a song fine, but if I click on the ">>" or "<< " it freaks the player out and then skips multiple songs or stops play and goes back to the playlist. At first it was doing this with the Bluetooth headphones when using it to make selections. So I deleted the devices and the iphone continued to do it when selecting functions on the screen. Some playlists did it and some don't. Creating a new playlist did not help. Additional Info.Apple Store replaced my iphone on Saturday 5.4.13 because if antina issues. The issues above came after I restored from backup and updated the OS. I have erased the phone 2 times since getting the new phone and restored from back up and rebuilt from Itunes and neither way makes a difference above. What is going ON? Message was edited by: Karl Kroeker Corrected Version update
Spyware is very easily accessible and requires nothing from the Apple store, and although I realize some of these posts are several years old-at this point, it is simply misinformation. All one needs is a similar program to the one in the link above and not only can your sms messages be accessed, your calls be intercepted and recorded, but the camera in your phone can be remotely accessed and activated at any given time without your knowledge. As you tap away on your handy little iphone you love so much, in whatever possibly "compromising" or embarrassing position you may be in at the time, a creeper can be looking you straight in your face or observing your enviornement at their leisure. Imagine the horror in finding out that you were sitting there on the toilet gaming and someone was watching you the whole time or better yet, while you were involved in an intimate interaction while your phone sat charging on a dock on the nightstand next to the bed? How about knowing that every incoming and outgoing communication is recorded and documented for the creep to scroll and read through like a book? This is some scary stuff, and it's been used on me via an encrypted picture message. I've done a full restore of my iphone and the pc used for backing up via iTunes to ensure that the spyware wasn't then rooted into the pc or the iTunes, and was even told to create an etirely new Apple ID, but aside from this and there being no true scanning software for malware, spyware or viruses for the iphone-how can I be sure that this encrypted software has truly been eradicated? Is there an antiviral program that I am unware of? I'm not looking for a secure AVG browser, I'm looking for a detect and destroy scanner program. <Link Edited by Host>
My iphone 5 keeps getting an "unable to join" everytime I try to connect to the wifi at home, but every other device (ps3, xbox360, laptop) connects fine. Any idea what the problem might be?
I have a friend I am trying to add in Game Center. We have both tried to add each other. I have 3 different phones (2 iphone 5s and an iphone 4) from which I have tried to add her. Nothing seems to work. We have also tried to add from another user in GC. She is in Europe, and I am in USA. I have added "friends" from other countries. Ironically this is an actual friend of mine. We have tried over several days to add each other. I am spelling it correctly. Any thoughts?.
i am unable to download apps from the App Store. When I click on the install button, the app doesn't start downloading. It changes back to the 'free' button after a min
unable to buy the jelly Line rubyThere is a message.your purchase could not be completedA temporary error has occurred please try again later (80006)Need to do?
The wi-fi button is greyed out and when i can turn it on it says unable to search for wi-fi signal.
My iphone 5 will not ring, it appears to be set to mute mode but can hear phone call but unable to go hands free, all sounds vibrate only!!!!!
the app buttons just doesn't get clicked..it stays freeze.. i mean it doesn't change the status from 'Free' to 'Install' same thing for paid app also...kindly help me out
unable to restore, what can I do?
Hello! I have had issues with my iphone 4S since the day I got it. I have been to the apple store more times than I can count and every time it's some stupid excuse or half assed attempt to fix my phone. Well now I am out of warranty and they told me there is nothing they can do. I have all kinds of problems, from battery issues to apps not working to the screen freezing on me, etc. Every time I go they tell me it's an issue with the software and reset my phone to factory settings. I set up the phone as new and then bring over a small amount of pics, music files and apps. I never restore from back up. The most current issue is the phone drains to 1% battery and when I plug it in to charge, it acknowledges the charger but won't charge. The phone then dies and I am unable to turn it on for at least 48 hours. This has happened twice now. Apple ran diagnostics and said everything was fine and it was probably a corrupt file. We again reset it to factory settings and I was instructed to not bring over any files. I then used the phone for one day and it happened again. I also have not been able to back up to iCloud since I got the phone. The backup always fails. I am desperate at this point and apple will not replace the phone because it is out of warranty. I never had issues backing up to iCloud or with my files on my iphone 4. My husband plugs his phone into the same computer and has no issues with a corrupt file. Any thoughts or suggestions on what I should do?
I dropped my iphone 4 a while ago and the back over smashed. I then replaced it myself with a do-it-yourself package off the internet. The phone has since developed other issues with reception, signal, and a broken front camera and hold/unlock button. Will Apple replace my iphone for these faults or would they be unable to due to the damage that was previously caused?
I bought an iPhone5 from the US, on AT&T carrier. I have now returned to Europe, and wish to change the SIM card. However the SIM card slot is there, but will not open. I have used the key / paperclip methods to try and open, and have taken to an Apple reseller for advice/assistance, but they were too unable to help. I understand there may be a reason why the phone may be SIM locked electronically, but can anyone advise if the hardware may itself be locked to prevent SIM removal? It appears strange that the slot is there but cannot not be opened. I am hoping it is a hardware fault - if so I expect I will need to return for repair in the US? Or can I take to my nearest Apple store (Amsterdam) for warranty repair? Any advice would be appreciated.
I got my phone wet but more importantly i need the data from it (mainly the videos i took). Iv recovered files from a Itunes Data Back Up but i need to access the files that are on my phone that werent saved or synced to my PC. Iv tried wondershare and other 3rd party programmes but they all wont detect my phone because its not on. When i plug my phone into itunes it saids it needs to be 'restored' for it to be used. if i do this i will lost all the data thats on the phone. is there anyway i can access the hard drive of the phone and by pass the DFU mode. Apple said they will give me a new 64 gb factory refurbished iphone if i send my phone back to them and give them 300NZD. however, if i take the phone apart that will void the warranty. anyone?
I am unable to download any app or song from iTunes directly onto my iphone. It asks for my Apple ID password, accepts the password and then looks like it is downloading, and sayings INSTALLING. 3 seconds later it stops, and won't download.I am able to download apps on my iPad using the same apple account.
I just installed the latest version of iTunes, and it is not detecting my iphone so that I can update my iphone OS. Any indications of what I might be doing wrong, please?Thanks,theAdmiral
I have an iphone 4 running ios 6.1.2. Just starting yesterday, i was unable to download and install my games and apps. I know its not a problem with my internet because the App Store dosn't show any errors!! Idk what to do. I tryed everything so yeah
when I unlocked my iphone it went balnk and I am unable to get it back on or recieve any text or calls
I bought my bf a replica iphone 5 charger online, now when he plugs in the real iphone charger it doesn't detect anything and doesn't work! Does anyone know how to fix this? He is unable to use the real iphone charger now, there was no problem up until now when he used the replica one Any ideas?
Sorry if this is in the wrong section. My iphone 4 is in my moms name & she is unable to go directly to the apple shop. I use the phone but the contract is not in my name. Can I still go to the appointment instead ? The phone has a "acid" smell coming from it & the battery refuses to charge properly. Would the battery be replaced ? I've had it less than 1 year.
My iphone 4s is unable to connect to wifi after the latest iOS 6 update. Any solutions?
Can search for "forgotten password", but unable to switch to correct account. Prompting usage of account/Apple ID I have never used.
I've had problems with battery life, phone crashes then entering recovery mode 4x in 1 day very frustrating, unable 2 open apps for any length of time as well
after I connected itune, my iphone lost imei now how can i atcive my iphne plz help me i need my iphone and i love apple iphone still i have a massage in itune :We're sorry, we are unable to continue with your activation at this time.