Ringer not working iphone 4S

When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone.  I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula

iphone 5 not ringing or alerting of texts calls going to voice mail

My iphone 5 recently started having problems with the ringer.  The ringer will be turned all the way up, the mute button is NOT being used and the phone will not ring for calls or alert for texts.  It is not always happening, but more so than not.  I have tried rebooting the phone, the OIS is up to date and I do not have the "Do Not Disturb" set.  I can be in the same spot with LTE and full signal have a call/text that is missed then receive a call/text and it rings.  Does not seem to matter if the call is coming from a land line, same Verizon carrier cell or different carrier cell there is no noticable reason.  Any ideas???

light bleeding iphone 5

Do not buy Apple product in Belgium, there is no support!!! So, here it goes: Three day ago I bought an iphone 5, at a Mobistar shop in Belgium. 700 euros. Unfortunaly, it has a defective screen, light bleeding at the top of the screen. So I went back to the shop, to get an exchange. But no, they refused. They have to send it back to Apple for repair. It will take three weeks. But I can't stay 3 weeks without a phone. And I can't just pop the sim card into an old phone, either: it's a micro-sim, and the iphone is the only one who uses that... Except maybe if I buy another new, top of the line phone... And I don't have the money to do that... So I call Apple, directly: "Did you buy it on our website? Sorry, nothing we can do. You have to go through the operator." So basically, I am screwed. I have to keep the defective iphone. Thank you Apple Belgium! Thank you Mobistar!

iphone 5 camera line shadow

Can anyone please help me understand what this line may be?It appears on screen when I take pictures and on the actual pictures as shown.If I zoom in a little it disappears and if I turn the camera to face me, even without zooming in, it doesn't show. Thanks for you help.

line won t let me download stickers iphone 3G

so i downloaded the line messaging app and i try to download new stickers from the sticker shop and it keeps saying your purchase cannot be completed??? help

statement not question. BRING BACK MULTIPLE PLAYLIST WINDOWS iphone 3G

Subject line says it all. I need to have multiple playlist windows open at once.

Rectangle transparent shield has appeared blocking taps on keypad iphone 5

A weird rectangular, transparent, shield has appeared "above" any key selected from lock code to apps that blocks any tapping on any keys or keypad.If I tap hard and fast, it might catch but then enters the number, or whatever, multiple times (cause of rapid tapping).  This has happened 6 times since March, where I've had to fully restore factory setting. First time, didn't know had to manually back up apps, dir., etc., so had to re-build it all 1st time. Since, same weird transparent shield appears, then no button will "select" or function until full restore. Because after rapid tapping, hard, one might stick, after 1, 2, 3, Dozentaps, it proves something transparent is blocking (the rectangle appears as a fine point box line hovering above anything I tap). This last time, the full restore put it back, and the problem is still there.Am back on my old 4S, which I kept, as spare (amazingly) until a fix.  Will prolly have to send it in on a slow boat to China, where itwas made, which is gonna be quicker than a repair job, I'm sure. Nothing like this comes up on the forum, any advice is well appreciated.Thank you kindly.

Unable to buy jelly line roby iphone 3G

Unable to buy the jelly line rubyThere is a message.your purchase could not be completedA temporary error has occurred please try again later (80006)Need to do?

Can't hear just one person through my iphone 4

Okay, so lets see if this works. So I've had my iphone 4 for about a year and a half, I've never really had issues beside the normal glitching and having calls drop here and there. Recently I've had an issue with my iphone connecting with just one individual. Yes, I know it sounds weird but keep reading. I have been able to make calls and recieve phone calls fine, however I cannot with just one single individual. They to also only have the same problem with me, however the only difference is they can hear me but I cant hear them or anything. We're able to text and send picture messages without any issues. Now sometimes when I try to call them, itll ring twice and then the line just goes dead, but thats usually them picking it up. I cannnot hear them at all. I've already done the reset on my phone and I've already contacted apple about this issue and their about as lost as I am because it doesnt make sense that this is only happening with one individual. I've also blew out the speakers and such like people have suggested. I use my head phones that came with my speaker, and ive connected and reconnected them incase my iphone thought they were plugged in.  Let me give you a little bit more info. They have an android phone, we have the same carrier which is verizon and they live in another state (not sure if thats helpful). I'm completely lost because this has been going on for about 4 days now and its driving me crazy. This happened a few weeks ago, however it magically fixed its self ( im thinking it was because I had bad service). If anyone has any solutions that might help, please, please let me know.

iphone 4s vibrate

I have noticed for the past few weeks that whenever I bump my iphone 4S or put it down on a countertop / desk / bed or really any surface with less than the most possible care, it will vibrate and show the bell with a diagonal line through it.  It isn't due to a notification.   Is anyone else experiencing this problem?  It seems to have been a recent onset. I run an unlocked iphone 4S on T-mobile in an Otterbox defender case.  This seems to be since the t-mobile update.

new iphone 5 A1428 bought in canada work in Italy

Hi I'm a student and I currently live in Toronto but soon return to Italy. I wanted to buy the new iphone 5 unlocked and use Wind as an line. I have two questions:When I go back to Italy, I can use it, with the Italian line?Which model should I ask in the Apple Store? A1428? Regards and sorry for my english!

I have an issue where phone worked fine-zero issues I took call hung up then screen became line looks like apple logo motion blurred from top to bottom then fades to vertical lines of blue and black. No restores resolve it. iphone 4S

I have an issue where the phone worked fine - zero issues, I took a call, hung up then the screen became a line that looks like the apple logo motion blurred from the top to bottom then fades to vertical lines of blue and black. No restores resolve it. I have tried all angles of resetting it. To me it looks like the screens are woking but the os is bugging out... I can reset, reboot, restore and it goes throught the strange black and white screen (obviously the apple logo startup screen - then goes to the multicolored line screen - which is some freaked out version of the home screen.

iphone 4s strange colors and jittery screen

My wife has a iphone 4s 16 GB phone that she has had for about 16 months. It is out of warrantee now and go figure now it is having issues with the screen. On a daily basis, the screen shows strange colored lines. But they aren't straight across the screen, they seem to follow borders between different colors, like a contour line. And sometimes the entire image on the screen starts to jitter up and down. These can be temporarily fixed by pressing on the display, typically near the earpiece. I've opened it up and pressed on the display connector to make sure it is in tight, but the issue still shows up. I would think that being able to clear the issue by pressing on the display rules out any software issues, but the way the discoloration behaves is sure strange. Has anyone seen this issue before?

I Can t buy what s app from credit card iphone 3G

I can't buy what's app from credit card some problem. MSG is red line this methods is declined try another payment methods this msg

iphone 4 Help 's white line at left side of screen

Hello! This is my first time to enter the Apple Support Communities, and this is my first problem.Perhaps this video will explain everything: http://youtu.be/nKzWYuPNBSA I am using iphone 4 32gb GSM Model MC610LLIt is running iOS 6.1.3 It is NOT jailbroken. It will mess up my phone, anyway. Please help me! I'm short on cash right now so I can't afford a new phone! That's all

imessage works for macbook but not iphone iphone 5

Hi,I have an iphone 5 and Macbook Pro 13" Retina. I "imessage" from both, and it worked smoothly before but now I am starting to have some problems.. First of all, on my Macbook, I can imessage people easily, but whenever I send it from my laptop, it does not sync to my phone.  When i try to send a imessage from my phone, it says delivered, but the person on the other line sends back their answer in regular "text" form for EVERY one of their replies . It has been happening for a couple of days now and it is getting really annoying... Any ideas? Thanks!

Bluetooth connection causing iphone not to sound ring iphone 4S

Suddenly it's gotten so that my iPhone4S (on Verizon) isn't ringing when Bluetooth is on.  It does get calls on the screen and it does make sound otherwise.  I turn Bluetooth off, and it always rings now.I suspect this may be particular with the Pansonic land-line headset/bluetooth connection I use.  It was great when working in that my land lines would ring (with the sound of my cell ringtone no less) and I could get cell calls on any headset in the house.  It used to work all the time (For several months at least and perhaps my bluetooth on this phone isn't as strong as the old 3GS?)Something to look out for if your phone stops ringing and can't otherwise be explained or fixed by resets etc. 

USING CELL DATA WHILE ON WIFI iphone 3G

I don't understand. Is there a question in there somewhere? Or are you just benefitting us with this arcane bit of trivia on the inner workings of the phone?  Cause Apple doesn't read these forums. Except for the invisible moderator who's only apparent job is to zap you if you get out of line. We're just ordinary customers with nothing better to do to while the time away. What we may think or do is of little concern to Apple (provided we continue buying the goods).

SPYWARE ON MY iphone 4S

HI everyone (I'm not an english people so i hope you will understand that i write). Today, i download a free app but in reality it's a spyware and my iphone is not the same since i download this app.I Reset many times my iphone (it's an iphone 4S) with itunes without conservation but i think it did not work. More precise, it's not a jailbreak iphone so people told me download CYLAY but only if it's a jailbreak iphone and it's not, what it possible to do to delete everything and be sure it's ok. The app download call Avast! secure line VPN but it's not really avast it's a spyware and many people download it and have problems next. Thansk for your help and i hope you understand me.

Move from Samsung to iphone keep my number iphone 4S

I currently have a several year old Samsung Flyte phone. I am included with my wife's account under the AT&T family plan. My "line" has no data plan linked to it - her iphone 4S and her sister's iphone 3 do. The contract with AT&T for my phone/line expired several months ago. I'm thinking about upgrading to an iphone 4, but I don't want to give up my existing phone number. And, I understand that the iphone uses a micro SIM card - different that other manufacturer's phones.  I'm pretty sure that I'll need to add a data plan to my "line" - not a big deal. Ideally, we want to add another line to the wife's plan (without data) and give the Samsung phone to her mom, who lives with us. But, I do not want to loose my phone number. We want my new iphone to have my existing phone number and the Samsung for her mom to have a new number. Is this possible?

iphone 5 help

hi all ive tryed to look on line and cant find nothing on this matter hopefully someone can help me i had the iphone 5 and my network kept going i rang my network and said all was fine so i ended up getting rid i have no bought a new iphone 5 and yet again doing the same thing ive been in the 02 and all is fine ive rang apple and cant talk to me as i bought the phone of a mate of mine they will only put it in my namr if i no his email and number which i dont have.. when he got the phone he regisered it in his name is there any way i can change this to me i can use me user id and stuff but when ringin apple there asking for the email of my mate i dont have thanks

iphone 4s

my iphone 4s wont let me type some letters when i text and there is a line in the screen but it is not cracked does anyone no how to fix it

My iphone 5 will not start up all way.

My iPhone5 was working perfectly fine one day. Then I try to reboot my phone, and for some reason it couldn't get past the apple logo. If it did get past the apple logo, one of four things would happen. A.) The apple logo will fade to blue, and reboot over and over again. B.) The apple logo will disappear and the entire screen will turn completely red. C.) The apple logo will just appear and reappear over and over again.D.) The apple logo will dim and the following text will pop up at the top of the screen      [NAND] _FindFlashMediaAndKeepout:600 Physical nand block offset 1     [NAND] Start:335 this 0x938e2c0 Provider=0x938efc00     [NAND] WMR_Start:149 Apple PPN NAND Driver, Read/Write     [NAND] WMR_Start:174 FIL_Init[OK]  (I'm not sure if all the spacing is precise, but it was all that mumbo-jumbo) As much as I didn't want to, I restored my phone. I didn't have a lot of my things backed up, so I lost a lot of things I had on there. My phone seemed to be perfectly fine, no errors. It ran smoothly for about 12 hours. Then the same thing happened again. I don't understand why this happened again. I mean I restored my phone completely and all. It just makes no logical sense to me. I just wanted to know what I could do about this. I have Applecare, but I would still have to spend 200 dollars if I need to get a new phone. I don't feel that is right if the phone has factory errors or something. If I could get a clear response on what this is, why it's happening, and how it could be fixed, I will be a very happy young lady. Thank you!

iphone 4s home button problem

hello everybody, until just recently my iphone 4s home button was perfectly fine. Now, it feels like it below the glass or stuck down a little . My friends iphone doesnt have that problem and mine is newer than his. His home button is perfectly in line with the glass and feels right. Why doesnt mine? Please anyhelp will be aprecciated. Thanks

Why Reject My APP iphone 3G

We found that your app uses one or more non-public APIs, which is not in compliance with the App Store Review Guidelines. The use of non-public APIs is not permissible because it can lead to a poor user experience should these APIs change. We found the following non-public API/s in your app:_terminateWithStatus:If you have defined methods in your source code with the same names as the above-mentioned APIs, we suggest altering your method names so that they no longer collide with Apple's private APIs to avoid your application being flagged in future submissions.Additionally, one or more of the above-mentioned APIs may reside in a static library included with your application. If you do not have access to the library's source, you may be able to search the compiled binary using "strings" or "otool" command line tools. The "strings" tool can output a list of the methods that the library calls and "otool -ov" will output the Objective-C class structures and their defined methods. These techniques can help you narrow down where the problematic code resides.We appreciate that you may have made the precautions in your code for using non-public APIs, however, there is no way to accurately or completely predict how an API may be modified and what effects those modifications may have. For this reason, we do not permit the use of non-public APIs in App Store apps.If there are no alternatives for providing the functionality your app requires, we encourage you to file anenhancement request. Or, try working with the Apple Developer Technical Support team to explore alternative solutions. On occasion, there may be apps on the App Store that don't appear to be in compliance with the App Store Review Guidelines. We work hard to ensure that the apps on the App Store are in compliance and we try to identify any apps currently on the App Store that may not be. It takes time to identify these occurrences but another app being out of compliance is not a reason for your app to be.For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to:- include the complete details of your rejection issues- prepare any symbolicated crash logs, screenshots, and steps to reproduce the issues for when the DTS engineer follows up. For information on how to symbolicate and read a crash log, please see Tech Note TN2151 Understanding and Analyzing iphone OS Application Crash Reports.If you have difficulty reproducing this issue, please try testing the workflow as described in <https://developer.apple.com/library/ios/qa/qa1764/>Testing Workflow with Xcode's Archive feature".

iphone 4 turns on and off

Hi, (iphone 4 16gb)I recently had to change the front screen with a replacement set, I did everything to A standard,all the cables correctly connected etc, but when i try to turn the phone ON it does nothing.I plugged it into a wall main charger and now it turns on/off every 10seconds only reaching the apple logo boot.It has not once booted to the main screen. Before all this the iphone was bought second hand, its legit but had a damaged screen, withthe screen displaying red lines anywhere with light with the brightness flashing when bright. Now it looks to be fixed, since the apple logo previous on boot had a red line through the centre, but now has totally gone. I know this forum does not support people fixing there own iphones, but its not in warranty and i cant afford to buy a new one just yet. Does anyone know whats happening.Simply it only boots when connected to a power source, lasts for around 5-8seconds on apple logo, switches off and does the whole process again.I cannot simply hold down the power and home to get DFU mode since it restarts too fast.

Software update issue iphone 4S

I attempted to update to the latest software update for my iphone 4s. BIG MISTAKE. I don't know how to contact Apple as my phone does not work. Its late at night so I cant even go into a store. The reason is that the update did not work. Now my phone is not registered on my iTunes account and I can't seem to even restore the settings. How the **** am I suppose to contact with a phone I cant even switch on? Can't even find a complaint line to contact / email. Not very happy at all.

t-mobile simcard doesn't works in iphone 4s

I hva a iphone 4S unlocket (can i use with any carrier) and yesterday bought a micho-SimCard int T-Mobile. The phone reconize the microSimCard, becaus in the opción "Settings->Carrier" appears a line "T-Mobile". I Had chosen the option but it doesn't work.

Defective Speaker Module in iphone 5

I like my Iphone5 but I've already had two of them due to defective speaker modules.  The symptoms are that your external speaker will begin to crackle and fail and you won't be able to hear conversations well or music.  Then, the speaker will just stop working.  You can still listen to music and use your phone using the headphone jack and earphones but there will be no SPEAKER function.  This is a known issue with the Iphone5.  Here is how to remedy it: 1.  Make an appointment on line with your nearest Apple store for the GENIUS BAR.  2.  Bring your receipt when you go and make sure you have backed up your phone to the Icloud or to your home computer BEFORE you go in.3.  Make sure you know your Apple ID and password because you'll need it to log in to your new phone.4.  They will either replace the faulty speaker module with a new and improved version OR they will give you a new phone. I am a Verizon customer so I sent my first phone back to Verizon and they sent me a new (refurbished phone).  It only lasted a month and that speaker gave up the ghost.  I made an appointment with Apple and they diagnosed the problem in 5 minutes.  They were out of stock in Albuquerque of the speaker modules so I got a brand new phone with a new and improved speaker module. If your speaker has stopped working, don't bother with any of these tips and tricks, just go to APPLE and let them figure it out.  They'll stand behind the product and fix it or replace it.  It's not your fault. John in Albuquerque

line and iphone 3 and IOS 4.2.1

hi, I have an Iphone3, with IOS 4.2.1. I had line, and line worked well. (last week!) Now, for line, I need IOS 4.3. And IOS 4.3 doesn't work for iphone 3. How could I use line in my iphone? Thanks for your help.arnaud

Hi I've just purchased an iphone 5 on line. Problem I'm battling to open S card slot using key or tool provided. What's solution

Hi, I've just purchased a brand new an iphone 5 online.  Problem is, I'm battling to open the SIM card slot using the key or tool provided.  What's the solution? I'll appreciate your assistance. RegardsKexxo

About iphone 5 scratch

Hello, I have a problem about my wife's white iphone5. I bought it in line for a whole day last Septemper. She loves it so much. But yesterday she accidentally scratched the APPLE logo on the back of iphone5. She felt very sad, and hope me can do something for her. I know it's impossible to exchange a new one. Do you have any suggestion for me? Can I pay money to repair it or exchange a better one? Please help me, thank you. Peter 

iphone 5 replacement

On February 11th I purchased the black/slate iphone 5 from an APPLE Authorized Reseller (iStore Tunisia) at full retail price. It's been three weeks now. Yesterday after removing the case for the first time ever(i didn't use it without a case) I noticed some scuffs and dents on the lower part, they are really ugly! So I called iStore, they advised me to go the nearest iStore. So after 1 hour of waiting in line they told that they need to contact Apple first before replacing my iphone because they cannot do anything without contacting Apple. They told me that me they will call me after two days. What if Apple denies the replacement? Can I get a full refund since I am still within 30 days of its purchase? I am really not satisfied this iphone 5:( sorry for my English.

iphone 4s keeps losing contacts and needing to redownload from icloud

Dear all, Ever since I upgraded my iphone 4s to iOS6 (which apparently in many aspects is a bad decision), I discover my contacts are emptied from time to time. It is apparent in occasions when there are apps needing to access the contact list (with instant messenging apps like Whatsapp, line etc, or even the Contacts App itself), and once the disappearing happens, I need to wait the contact list updates (downloads) itself with the entries from iCloud. I also believe the same happened in the background when I do not notice it, because I usually set different ringtones for certain people in my contact list, when the list goes empty and is filled again back from icloud, I will lose all ringtone settings. So I believe this irritating bug must be happening few times everyday sometimes without me noticing. I wonder if anyone else is experiencing the same thing, and would like to see if Apple would be able to do something about it. This is annoying because if I input a new contact on my phone through the contact app, when this bug happens, I will definitely lose the newly added entries. So to be safe, now when I need to add a new contact, I have to do it on a computer, accessing icloud.com and add directly to the icloud records. It's the first problem I experienced with my iphone for the years I have used the iphone products, but is also a critically fatal one...

My Contacts Journal Professional CRM Journal crashes at initial seconds of iCloud Migration. Has with this application experience this situation. developer has been contacted. iphone 5

Dear Contacts Journal Support Team, Each time i have been trying what you put up for me,i always delete The Application Completely,then go to iTune Apps Store to re-download it. I know the apps store will not give me an old version,that is why i do not use my Mac or iMac to replace the application however this has also been updated on my Macs. I reiterated in my message yesterday that,it is not that what you asked me to do is not working or i did not follow your instructions into details. I did follow every steps you stated. The end result is that, WHEN IT REACHES DATA MIGRATION,THE SCREEN WILL BE BLACK OR LIGHT BLUE BLACK,WITH A WHITE SCROLLING line THREAD ON THE DEVICE SCREEN,MEANING MIGRATION IS ABOUT TO TAKE PLACE. THIS WILL MOVE FOR ABOUT 2 or 3SECONDS,AND IT WILL CRASH. I have tried this several time,i do not mind starting all over again,i just want it to work with iCloud. We can give you feedback,and i praise your effort for not getting tired to respond. This is a good and real customer service assistance of which i really appreciate. My devices are up-to-date,and the application i download is the latest version. Please let's makes this application work,there is non like it on The Apps Store. So you should be proud of your work and your innovation which i see as very powerful as well as extremely useful. But when it becomes unworkable it render all my eulogies to your effort meaningless. Thanks for contacting me again and i hope you will make it work again. Please forget about my previous DATA,i want to start it NEW. But you can not turn ON &amp; OFF even the iCloud on Contacts Journal. Thanks a LOT. The Reverend Canon Dr. IBITOYE. Sent from my iphone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 13 Feb 2013, at 07:46, Contacts Journal Support <support@zaal-llc.com> wrote: Thanks. Can you confirm this step:- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3) [you can check if you have the latest version of the app by going to the App Store on your device, then checking the Updates section to see if you see any update for CJournal] - Another way to check is when you open CJournal, go to More -> Contact Us -> About page -> it should show the current app version. This is very important. If you are running the previous version of the app (3.2.1), then this crash will definitely happen on iOS6.1. You need to upgrade the CJournal app to the latest. After updating the app, you will have to follow the same steps as before, including cleaning up the iCloud database. Regards.  On Feb 12, 2013, at 7:13 PM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Dear Sir / Madame, Thanks for your lengthy information which is highly and diligently consummated and extremely digested. All what you indicated in your last mail,i have done it and all efforts is TO NO AVAIL. 1. It does clean all the devices but at the start of MIGRATION,the application crashes away and off. This has happened at least more than 5 to 7 times on one device. I have got main 2 iphone 5 main lines,the other lines are subsidiary to my European lines and Dublin. So,i do not on or try to set them at the same time. 2. Please,kindly see it in this way,look at the year you have released this application,i have not made or bombard  you with this kind of problems.  3. I am an old man,i love the progress of our younger ones in Technology. It is just a shame i was not born to the computer and application age,it pains me. Because i know i embrace and love Technology,even at this old age. So i can not do anything to destroy your work,i will rather support you for progress so my up spring will also progress in all their discipline. Also remember my vocation as a priest,my position is to encourage,correct and not to destroy another persons efforts and labour. Above all,i just finished trying it twice now,at the migration point,it crashes out in few seconds when it comes with that line of migration. The time in London now is 03:10 in the morning,this is what i suffer on this application: SLEEPLESS NIGHTS. If there is any other one like this out their that can take files,journals,documents,ToDo's like this one. Please let me know,i do not mind how much it will cost me. I just want it to work. Thanks and look forward to your response. Regards, The Reverend Canon Dr. IBITOYE. Sent from my iphone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 13 Feb 2013, at 01:00, Contacts Journal Support <support@zaal-llc.com> wrote: Thanks. We just sent you an email an hour before you sent this one!! It had instructions on how to overcome this particular problem "Cannot sync since another device is syncing at the same time". It doesn't look like you followed those instructions at all.  This is our detailed feedback, so please read and follow them closely::- you can only get this message when you are trying to sync to iCloud with CJournal. It means that something else got stuck while syncing with iCloud before, and it needs you to clean up the iCloud database for CJournal (as previously instructed, and repeated below)- there is no hope for us to recover your previous data. The best we can do is to get the app working again with iCloud, by cleaning up your iCloud data for CJournal- your old data was previously wiped out when you cleaned up the iCloud database without backing it up. There isn't any chance that we can recover that. Maybe the Apple iCloud engineers can restore that for you (though I doubt it). If they do, then let us know and we can figure something out.  Meanwhile, follow these instructions for resetting your iCloud data:- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3) [you can check if you have the latest version of the app by going to the App Store on your device, then checking the Updates section to see if you see any update for CJournal]- make sure to turn off iCloud sync option in CJournal, on all devices- To clean out your iCloud database, you have to go to the Settings app -> iCloud -> Storage and Backup -> Manage Storage -> Documents and Data -> Show All -> look for Contacts Journal. (if you don’t see it, then look for “icloud” with a blank white icon). Here, press the Edit button, then the Delete All button. This will clean out your iCloud database. Note that it will take a few minutes for your data to be deleted from your other devices, and you shouldn’t try syncing any of your devices to iCloud in the meantime. - Now restart all your devices by powering them down, then power them back up again.- Now, wait 5-10 minutes for the delete to go through- On one of your devices, with the latest data, turn on iCloud. If it gives an initial message saying "iCloud data already exists", then press Cancel. It means it hasn't updated from iCloud that you deleted the data. You'll have to open the Settings app and go to the same Show All page again, just so the device tries to connect to iCloud again.  Wait a few minutes before trying to enable iCloud again.- After it's done transferring the information to iCloud, wait a few minutes, then connect your 2nd device to iCloud and let it connect with the existing iCloud data. If it gives a message saying "First Time iCloud Sync", then press Cancel.  It means it hasn't detected the data you just uploaded from iCloud yet. Try again in a minute.  Please follow these instructions closely. Let me know any instruction isn't clear to you.Regards.    On Feb 12, 2013, at 3:57 PM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Dear Contacts Journal Support, I am so disappointed as you have not deem it right to make a follow up enquiry about my problems of which you were aware about all my Troubles. I keep you inform of all my efforts with apple iCloud Department and what i was told. I did not delete any of my files from Contacts Journal from my iCloud Account as one of my iphone 4S still contains a 75% of some of my data. This device has been switched off since. Any attempt i made to use iCloud  on contact journal always comes up with a message i have related to you in my former message that: Contacts Journal encounter a SYNC problems from iCloud and that 2 devices can not be Sync at the same time; while all other devices are actually switched off. I am sending this Note now as the time limit given to me by iCloud Team will expire tomorrow. As i have said,this application has beautiful features but to make it work and Sync with either iCloud or Dropbox is a problems. I mean,about 8 devices can not have these problems at a go while other applications link with either iCloud or Dropbox are working on all these Devices. I can list all these for you if require as apple iCloud Team do check this as well. The iCloud restoration you sent me does not work,but i think this has teach me a great lesson as not to rely fully on an application like this anymore. I count my loss,my time and STRESS,i can not but let you know how i feel and my pains,frustrations and disappointments on this application. I have been using this application since it has been introduced,i know all the ups and downs,but not like this. I hereby appeal to you to sort out this PROBLEMS: "PROBLEM WITH iCloud SYNC: can not sync since another device is syncing at the same time: please wait and try again." The iCloud button will not even switched on.  I look forward to hear from you. Regards, The Reverend Canon Dr. IBITOYE. Sent from my iphone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 12 Feb 2013, at 22:00, Contacts Journal Support <support@zaal-llc.com> wrote: You can also go through the iCloud reset process again. That should get everything back in order again with iCloud. But there is no way to restore your old data unfortunately, since the Delete All wiped it out.  Instructions for resetting your iCloud data:- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3)- turn off iCloud sync option in CJournal is it is enabled on any device- To clean out your iCloud database, you have to go to the Settings app -> iCloud -> Storage and Backup -> Manage Storage -> Documents and Data -> Show All -> look for Contacts Journal. (if you don’t see it, then look for “icloud” with a blank white icon). Here, press the Edit button, then the Delete All button. This will clean out your iCloud database. Note that it will take a few minutes for your data to be deleted from your other devices, and you shouldn’t try syncing any of your devices to iCloud in the meantime. - Now restart all your devices by powering them down, then power them back up again.- On your device with the latest data, turn on iCloud. If it gives an initial message saying "iCloud data already exists", then press Cancel. It means it hasn't updated from iCloud that you deleted the data. You'll have to open the Settings app and go to the same Show All page again, just so the device tries to connect to iCloud again.  Wait a few minutes before trying to enable iCloud again.- After it's done transferring the information to iCloud, wait a few minutes, then connect your 2nd device to iCloud and let it connect with the existing iCloud data. If it gives a message saying "First Time iCloud Sync", then press Cancel.  It means it hasn't detected the data you just uploaded from iCloud yet. Try again in a minute.  Hope this helps.Regards. On Feb 7, 2013, at 7:19 PM, Contacts Journal Support <support@zaal-llc.com> wrote: Hi,Regardless of what Apple technicians say, the simple fact is this:- you went and did Delete All for your iCloud data ... now all your iCloud data is gone. There's no way to bring it back. We certainly don't have the power to bring it back; maybe Apple technicians do. Have you asked them about this?- your only hope is to restore your device using an iCloud backup, from before you did the Delete All. That might restore your data to a previous state. We sent you this link again: http://apple.stackexchange.com/a/75394/11236If the Apple technicians can help you through this process, that would be even better. There is honestly nothing we can do at this point. There's no bug to fix. The problem is you did a Delete All of your iCloud data, without making a backup first. If you had a backup of your data, we could be able to help you, but that data is nowhere right now.  Regards.  On Feb 6, 2013, at 10:23 AM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: No, not at all,The apple Technicians did run series of Test on both my account and The Application. It was conclusive that the application is not communicating both with devices as well as iCloud Proactively,this is one of The Application i personally rated 5 Stars and both iPad and The iphone ones i have never made any complaint. I gain nothing from spoiling another persons Job and effort. But when something needs to be repair,i think it need to. It crashes on my 4 iPads and all my iphone series. Please apple has the conclusion,you are the one who can fix it. Apparently my screen was shared because they can see through all my efforts since last Night. I am very DISAPPOINTED... For now i am looking towards your end to get it fix. Apple policy still remains on Third Party's Application. Looking forward to hear from you. Many Thanks, Dr. IBITOYE. Sent from my iphone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 6 Feb 2013, at 15:58, Contacts Journal Support <support@zaal-llc.com> wrote: Thanks for the update. We would love to fix the problem for you. Unfortunately, since you deleted all the iCloud data without creating a backup first, there's not much we can do from our end. I wish we had some control over this. The best option really is to look for your iCloud backups, and try to restore your data to your iCloud backup. Did you discuss this with the iCloud technicians from Apple? I'm sure nothing was wrong with their iCloud system per se, but did they focus on recovering your data (after you explained the problem to them in detail)?At the moment, the only hope we have is to restore one of your devices from an older iCloud backup. You probably want to do this in the next day or so, otherwise it might get lost. This might have been something that I was hoping an Apple technician would be able to walk you through.Hope this helps.Regards.  On Feb 6, 2013, at 5:13 AM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Hello There, i have just finished or apple has just finished with me now,and i was opportune to be attended to by one of apple most senior iCloud Engineer or Technician. We were on this problems for couples of hours,apparently they could detect all my logins through out the night on this application. It was concluded that nothing is wrong with my iCloud account neither with iCloud in general as all my other applications is working fine. What this implies now is that they i.e. apple engineers refer me back to you as the developer of this application. The application is not communicating with device as well as to have a good Synchronisation with iCloud. They asked me to inform you that i have suffered as an elderly man through out the night and up till now nothing can be done from their end. They want you to look into the application and that    it will be monitor from their end for the next couples of Days as if i or others will get all their Documents stored in the iCloud. The Senior Technicians might get inn contact with you if there is NO remedy to this gruelling and gruesome situation that this application has put and expose me to since 17:00 Hour yesterday evening. I will hereby advocate for an improvement and utmost adjustment to this BEAUTIFUL APPLICATION. I know it can be made to work without any stress and PLEASE DO IT. MANY THANKS, The Reverend Canon Dr. IBITOYE. Sent from my iPad4⃣Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 6 Feb 2013, at 08:23, Contacts Journal Support <support@zaal-llc.com> wrote: Hi,At this point, I don't think Time Machine backups would help. The only thing that might be possible is if you are backing up your iphone or iPad to iCloud. You can check this in the Settings app -> iCloud -> Storage and Backup -> is iCloud Backup turned On? It will also show you the Last Backup under the "Backup Now" button. If this is on, you can try to restore one of your devices to this backup version. You can follow these instructions: http://apple.stackexchange.com/a/75394/11236You might also want to consult an Apple Genius bar if you have an Apple store close-by or if it's convenient for you to do this over the phone. Hope this helps. Really hope you can recover this data.Regards.  On Feb 5, 2013, at 9:07 PM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Hello, Many Thanks, apparently i do use i cloud Sync on all my devices,but,i went to the FAQ where it says i should delete the cloud,this is the source of my Problems,apparently i would have contacted you earlier than this as it seems the latest update has been bugged,but i still manage to use it though. As soon as i delete the grey cloud,i lost everything on all my devices,all my 4 iPads,all my iPhones,my last result now is you,i can even taste any sleep as i need this file BADLY.. My last result is if you can put me through either on my Time Machine if that will still be intact. I have browse to see how i can get this work from any source. PLEASE KINDLY HELP...  My Regards, The Reverend Canon Dr. IBITOYE. Sent from my iPad4⃣Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 6 Feb 2013, at 03:38, Contacts Journal Support <support@zaal-llc.com> wrote: Hi,Thanks for your email. Were you using iCloud sync? When did you upload these missing documents? Do you use multiple devices ... if so, which device did you use to upload the documents? Did you use the "Transfer over WiFi" method, or did you use "Open In" from a different app? Let us know and we can see if there's any way we can help.Regards.  On Feb 5, 2013, at 5:14 PM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Dear Contacts Journal Support Team, I am sending this mail to let you know that i have been encounteringserious problems on my CONTACTS JOURNAL FILES for the past 6 to 7Hours. I have read all the procedure on The FAQ as well as deleting thisapplication on all my devices also i tried to go to Manage my Data aswell as resetting everything stated on the FAQ. But all my efforts isto NO AVAIL. I can get all my ToDo's and other Logs. But on my FilesSection where i some important Documents and folders,it is just comingup as loading,and if click any of the files,it will either says ERRORor THIS FILE IS EMPTY. Contacts Journal is a very good tools for me,but,i must confess thatas at this Time 01:05 London Time in England,i have been on thisproblems since 17:30 Tuesday the 5th of February 2013. I need to pullout a paper i have saved in This Journal to give a Lecture ThisMorning. Please i do not want to loose all my files as i have got vital andprivate documents stored and saved on this Application. I will be delighted if there is a way of retreating or getting thisDocuments back as they are very vital to me. Looking forward to hear from you in earnest. My Regards, The Reverend Canon Dr. ADEBAYO ADETOYE ALABA IBITOYE. St. Alfege Church,Church of England,Anglican Comm,Greater London,England,UK.

Help--can t edit or delete calendar event iphone 3G

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