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On May 18, 2013: Yesterday my cousin and I tipped our canoe while on a river. We had our electronics in a ziploc bag which included my iphone 4S. We managed to save almost everything including the ziploc bag. We were stuck floating down the fast moving rapids for atleast 30 minutes keeping firm grip on everything. Once our fellow canoe group caught up with us we put everything in their canoe and made a pit stop. There we put the electronics out to dry (only a little bit of water got it). I managed to send one quick text out and tried hard to shut off the phone but it kept rebooting. When we got back to my grandma's house I investigated the iphone. It was on and working BUT the flash was stuck on and the power button didn't always work, water behind the lower part of the screen I tried hard to turn it off but it just kept rebooting. With no rice I just layed it out in the sun for an hour. About 2 hours later we rushed to the mall and went to the Apple Store. They checked the status of the warranty and it just expired 5 days ago. Ugh.. So they just told us there was little they can do and they will replace it for $200.00. At this point I didn't want to give up. At the Apple Store the iphone was having such a melt down. The Apple employee struggled to keep it on as it kept turning itself off (power button issue). Everything else was functional besides the back camera full of water vapour and LED light. About 3 hours after that I got home I put the phone in rice. I noticed the phone some how got into recovery mode. Over night and about 24 hours later I took the phone out of the rice plugged into iTunes on my iMac. It was just on recovery mode asking me to recover it on iTunes. It wouldn't work because it kept going into UNKNOWN ERROR 2001 and UNKNOWN ERROR 2006. I read somewhere a fix can be putting it from recovery mode into DFU mode. But remember the power button isn't still working so it is impossible to go into that mode. I think I got it once but still had the same errors. I am not ready to give up. I know there is no such thing as minor water damage but it really does seem minor because everything was functional just the phone put itself into recovery mode with a messed up power button. I'm asking what I should do now. I really don't want to spend $200 for another iphone 4S when the next generation iphone will come at what ever time. It seems pointless getting an old phone than a new one. I just want to be able to use this one until then. Thanks for reading my rants. Brady
I have lost my built in apps and do not know how to reinstall them on my phone. The Safari and App Store icons are gone. I can no longer surf the net on my phone and the little "microphone" key has also disappeared when I send text messages etc. I now have to actually type the message instead of speaking into my phone. Siri has also vanished. Any advice?
The screen has changed. There is no longer a + sign to add reminders. There are dates along the bottom. When I use Siri to set a reminder, it takes all the details but then ends by saying "sorry I was not able to set the reminder". Any one know what's going on?
i recently deleted text messages. I havent backed the i phone up since so im just wondering can i get these text messages back?
I have OS 4 and am trying to update; the error message I get says "The required disk cannot be found." Do I need to get OS 5 before making the leap to OS 6? How?
My iphone 5 is one month old and I cannot talk for 2 hours without my battery dying. It wasn't like this when I got the phone last month but in the last week - it won't hold any charge. My OLD iphone that is 2 years old has a longer battery life than this with tons of use. I have been turning ALL of the apps off (which i should not have to do with a one month old phone) and I still can;t get 2 hours of use without the battery dying on me. tI's starting to annoy me and if my battery is bad I just want to go get a new phone. Is anyone else having this issue or does anyone know how to check to see if my battery is bad? Any ideas is this can fixed? Thanks in advance for the help
Has anyone noticed that since the last couple of updates (6.1.3 and 6.1.4) the search feature on the iphone doesn't work. You can search ok but when you press what you're looking for is puts you at the end of the message without going to the area you need. Apple please fix it. Sooo annoying.
With new podcast app. How do you delete the podcast you no longer want on iphone .
When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
There's 5 people and it was iMessage, and then it went to text? And half the people are iMessage and half are text, but now, only 1 is test and the rest are back to iMessage. But everyone's iMessage works in other conversations and group chats. How do I get it to go back?
Hello to all I have a problem when I make and receive calls. I have an iphone 4 black and when I did the update to ios 6.1.3 the proximity sensor no longer working. How to solve this? Best regards, Rui
Hello! i have iphone-4. I was using a prepaid connection in which 3G internet was working properly. Now i switched to postpaid connection but now 3G internet is not working even it has been activated from the provider. It is showing a message 'Could not activate cellular data, PDP authentication failure'.
Thanks - but Apps is ticked under "sources" in preferences>general.
Why it it that when I query a word or two in spotlight, I can see the text message that I am looking for but when I tap it, I am not taken to that message. This renders the search useless.
This is my issue. I have been using the messages app and spotlight to search keywords and/or phrases in old text messages. Scenario: Using the search bar in the messages app, I lookup Mac. It returns 2 results. I click the message I want to view and it opens the most recent message in thread. So I tried using Spotlight. Granted, it returns more results (about 6,7), but when I click the message to finish reading it, again, it opens the most recent message in the thread. Is there an app that actually searches messages and lets you view the message?
hey! i upgraded to an iphone 5 in october 2012. ive always had the iphones and never had a problem with them before. however, this phone has decided it no longer wants to charge, at first i thought it was the usb so i brought a new one for it. but it didnt charge it either. i have tried using different sockets ive even used my dockinstation but nothing works. the phone is all up to date and shows a message stating 'this accessory is not meant for charging' , anyone else having the same problem?
My iphone 4s no longer allows me to connect to any wifi connections. The option is greyed out and wont let me do anything to it. I have tried restarting and resetting the network connections and all settings but this has not worked. The wifi came back briefly randomly at one or two points but could not find any wifi networks. I have read on the internet it is probably a hardware problem so I will be taking it back to apple next week. Just wondered if anyone had any further ideas about the problems?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. iphone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iphone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iphone, iPad, or iPod Touch 2. iphone Support 3. iPod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
Incident Identifier: 7278AA77-FCCC-44CE-ADD8-8EBAD10519F2CrashReporter Key: 00531215b0a305086fdeb7de5fd67bb11de76e3bHardware Model: iPhone4,1Date/Time: 2013-05-16 17:33:29.088 -0400OS Version: iOS 6.1.3 (10B329) panic(cpu 1 caller 0x8fba6397): "i2c1::_checkBusStatus XIP is still set (SDA is probably stuck low); last write status 00010100 xfer 00000000 fifo 00000000 "Debugger message: panicOS version: 10B329Kernel version: Darwin Kernel Version 13.0.0: Wed Feb 13 21:37:19 PST 2013; root:xnu-2188.8.131.52.2~1/RELEASE_ARM_S5L8940XiBoot version: iBoot-1537.9.55secure boot?: YESPaniclog version: 1Kernel slide: 0x000000000f400000Kernel text base: 0x8f401000Epoch Time: sec usec Boot : 0x51954fdb 0x00000000 Sleep : 0x5195500c 0x000c749c Wake : 0x51955095 0x00000009 Calendar: 0x51955095 0x00001c78 Task 0x80074c20: 11865 pages, 121 threads: pid 0: kernel_task thread 0x80087c70 kernel backtrace: 8be03cd0 lr: 0x8f4884d1 fp: 0x8be03d00 lr: 0x8f488d6d fp: 0x8be03d2c lr: 0x8f417ca7 fp: 0x8be03d44 lr: 0x8fba6397 fp: 0x8be03d84 lr: 0x8fba60a3 fp: 0x8be03da8 lr: 0x8fba5eb9 fp: 0x8be03dc8 lr: 0x8f7c4255 fp: 0x8be03dd8 lr: 0x8f7c4167 fp: 0x8be03dec lr: 0x8f65792f fp: 0x8be03e14 lr: 0x8f7c48e5 fp: 0x8be03e4c lr: 0x8f9175ab fp: 0x8be03e7c lr: 0x8f9146ff fp: 0x8be03e8c lr: 0x8f9146c1 fp: 0x8be03e98 lr: 0x8f914861 fp: 0x8be03eb4 lr: 0x8f914d71 fp: 0x8be03ec0 lr: 0x8f65792f fp: 0x8be03ee8 lr: 0x8f914d49 fp: 0x8be03ef8 lr: 0x8f64f86d fp: 0x8be03f50 lr: 0x8f64c097 fp: 0x8be03f68 lr: 0x8f42fefd fp: 0x8be03fa8 lr: 0x8f48655c fp: 0x00000000 Task 0x80074968: 276 pages, 3 threads: pid 1: launchdTask 0x800746b0: 343 pages, 1 threads: pid 2: launchctlTask 0x80073e88: 950 pages, 12 threads: pid 13: UserEventAgentTask 0x800743f8: 613 pages, 7 threads: pid 14: wifidTask 0x80073bd0: 416 pages, 3 threads: pid 16: timedTask 0x80073660: 338 pages, 6 threads: pid 18: misdTask 0x800733a8: 461 pages, 2 threads: pid 19: mediaremotedTask 0x80072b80: 369 pages, 2 threads: pid 22: iaptransportdTask 0x800720a0: 1765 pages, 14 threads: pid 26: backboarddTask 0x80071878: 280 pages, 3 threads: pid 29: hpfdTask 0x80071308: 467 pages, 3 threads: pid 31: mDNSResponderTask 0x80070570: 192 pages, 7 threads: pid 36: syslogdTask 0x80600c20: 1428 pages, 20 threads: pid 39: mediaserverdTask 0x80600968: 322 pages, 2 threads: pid 40: powerdTask 0x806003f8: 696 pages, 2 threads: pid 42: fairplayd.N94Tas
does wnyone know why my iphone 4S will not vibrate? it just stopped yesterday while i was in school!!
My iphone 5 battery drains a lot. After 42 minutes of usage, and 5 hours of standby it drops to 89%. I'm just wondering if thats normal. I was wondering, if theres a way I can completely restore my iphone. Like restore nothing back onto it, only my text messages and imessages cause those are really important.
My lightening cords are not working anymore. I have gone through four of them so far and the best working one is a $5 cord from a knockoff store. Is there something in the maintenance of the cords that we should be doing?
Folks, I am getting confusing information from various sources.According to the service I am using for factory unlocking my iphone 5, as soon as I unlock my phone I will be able to use it on all GSM networks, except the original ATT. This is contrary to all the previous unlocks I have ever done on any phone. What is the reason why my phone will no longer work on ATT, if true? Can APPLE or ATT help me get it back on ATT network once I no longer need to use it overseas? Thank you for your help.
I dropped my phone with an otterbox defender case on the phone on its back, directly following the fall (maybe 3ft) the screen remains black, however, the phone is still on because I get text messages and emails. I believe that the digitizer may have been dislodged from the logic board. Should I investigate the phone myself or take it in, mind you the nearest apple store (grrr) is almost 60 miles away.
My iphone 5 recently started having problems with the ringer. The ringer will be turned all the way up, the mute button is NOT being used and the phone will not ring for calls or alert for texts. It is not always happening, but more so than not. I have tried rebooting the phone, the OIS is up to date and I do not have the "Do Not Disturb" set. I can be in the same spot with LTE and full signal have a call/text that is missed then receive a call/text and it rings. Does not seem to matter if the call is coming from a land line, same Verizon carrier cell or different carrier cell there is no noticable reason. Any ideas???
Today my iphone is not ringing it will only vibrate. I have check all the basic things. Please does any one know how to fix this?
My iphone 4G was updating to the latest i.OS software on itunes (on my windows computer). As usual, my phone had to restart. It turned off, but as it was turning on (when the screen just shows that silver apple logo) an error message came up on itunes saying that it couldnt update the software (I forgot to get the error number). But my phone is stuck with that silver apple logo on it. My computer tells me to restore my phone, which I tried, but everytime I do that, itunes says "extracting software" and then it says "preparing to restore" then it comes up with an error message (number 2009). I have tried restarting my computer. My phone is stuck like this. What should I do? Please help!
Does anyone have audio fail problem on their iphone 5 (iOS 6.1.4)? This happeded twice on my iphone. First time was when I was using my phone as usual and it just suddently truned into mute by itself. The other one was when the alarm was ringing but no sound just vibration. I'm sure that I did not turn into silent mode. Except the sound, it still functions well. System just poped up a message asking me to reboot my device. It recovered after restart, but I still want to know how to deal with this problem.
hi guys. i can see this is a common issue. i have heard a few different reasons about why this is happening. either it's the autofocus mechanism or the vibrate motor.whatever the reason, this should not be happening on a £600 piece of hardware. the quality control at apple is not what it used to be and when they are rushing to manufacture millions of devices to tight deadlines in china then this is a problem that was going to happen sooner or later.i am of the opinion that this is a fault with possibly more than 50% of all iphones manufactured to date and apple needs to do a product recall. it seems that they have told staff to not admit this as a fault to try and avoid just that.i got a replacement and it arrived, the rattle was slightly less noticable but definitely still there. i just ordered another replacement and will continue to keep doing so until i get a device that doesn't rattle.before anyone says that this is normal and it is SUPPOSED to rattle, that is BS. i have been to the apple store in brighton and tried the display models and even tried a few they had in the back after speaking with a staff member. out of the 12 phones i went through, 2 didnt rattle AT ALL. Now you tell me if that is normal and people should just put up with the substandard product that apple has churned out this time. I say NO, and the more people that actually make a stand, the quicker apple will be forced to spend some of their $600B on fixing this issue.
I recently had a software update (6.1.4) on my iphone 5. I ran the update last week and everything seemed fine. However, as of yesterday my phone no longer made sound, it just stopped making sounds to everything. It makes no sound when it rings, when I receive a text/email or when I try to listen to music. The sound is completely dead. The little switch on the left of the phone is turned on for volume. I did a reset and nothing seems to help. Has anyone encountered this problem? Does anyone have a solution?
hi dear all please help me my iphone is lock. Right now I m in Azerbaijan(country) and i dont know how unlock phone. Imei code: 013050007799547I want to add important data- i couldnt find Azerbaijan a list of countries in this site.thank you very much message was edited by: Farxad
Hi All, Need Help / Clarification. One my friend has above 100US$ balance in App Store, but from yesterday he gets message "not sufficient balance available" whenever he tries to buy an app (especially game World War)
I'm trying to download a game onto my iphone from the App Store. The app's information in the store says that it is 974MB. I have 2.2GB available on my phone, according to usage, but it still won't download. Help?
Please help- its my understanding that iphone stores where you have been (location history). When I was searching the Internet to see if I could access this info, I found Pete wardens iphone tracker download (I think it came out in April 2011), but then I read that apple fixed this problem of storing this info on your computer too, by releasing a software update shortly after. Is that correct? If I backup my iphone to computer will it have a file on there that stores the history of where I and my iphone have been? Or is this no longer the case? I desperately need a log with time stamps, I need to prove where I have been in the last week (marriage problems). If iphone only keeps this info on the phone now, can I access it somehow?Thanks for your help-Alisha
Hi. Last Saturday morning I lost my phone and immediately went onto iCloud and entered the phone into Lost Mode, sent the message and Played Sound. Spent all that day reporting the loss to the police, insurance and Vodafone and generally panicking. Went to bed that night, put hand under pillow and guess what, found my darling phone!!! What a relief!! Cancelled Lost Mode on iCloud and restored passwords, Vodafone etc. HOWEVER, at various times (and obviously I never get any warning), the lost alarm still sounds and in public, people must think I have stolen my own phone!!! I have tried different ways to stop the alarm happening again eg setting Lost Mode over again and then cancelling it again but the alarm still goes off. All I have to do is press the on/off button to stop it sounding but the fact that it goes off in the first place is the problem. It should be cancelled! Why does the alarm still go off? Can anyone help please? Many thanks Susan
There seems to be a lot of people out there dropping their iphone in the bath so I thought I would share my experience of fixing mine.Firstly if its in warranty consult your dealer - if this doesn't help try the following: A lot of people say stick it in bags of rice / silicon, etc but here is a quicker, more reliable way which is far less likely to contaminate one of the connectors. You do not need any special equipment. Make sure phone is off (If you can still see the screen) - hold sleep and Home for 5 seconds and tap the red off button that appearsPop your oven on a low heat ( less than 100C) for 5 minutes.Wrap your phone inside a sock, doubled over a couple of times so the phone is well protected.Turn oven offPop phone into oven for 30 minutes or longer preferably You could use a hairdryer but be very careful to keep it moving to avoid any localised heat spots that could damage components. If the phone got really soaked you might want to jump down to taking the phone apart - if it is still full of water powering up or charging could result in further damage Let the phone cool and try to power up, if nothing happens check for any signs of water vapour still in the phone and repeat if present. Otherwise try charging and powering up Still no success? this step requires a very small crosshead (some need a 5star) screwdriver, don't compromise and try and use a larger one, damaged screws will cause you even more expense. Very cheap on ebay. Unscrew the 2 small screws at the bottom next to the speaker, slide the back up and lift away. Unscrew the very small screw holding the battery connector in place and pry up the connector (lift the side nearest the edge first). Be careful not to lose the screw or the small metal bracket under the connector. Use the plastic tab sticking up half way along the battery to ease the battery out (usual there is a small amount of glue on them). This will reset the phone (you will not lose anything but the phone will hopeful power up when the battery is replaced). This is a good time to try the drying procedure again to ensure there is no more moisture present. Reconnect the battery screw everything back in place and press the wake button. If this has not succeeded you may need specialist help to test more components.Good luck ( and I cannot stress enough - keep the temperature low when drying)
My iphone 4S will only vibrate with incoming calls and texts! I tried resetting the phone, using the side volume panel, and changing the swipe bar in sound settings, but none of those seem to work. Any advice?
My phone discharges very quickly. I turned off location services (except Find my phone) and notifications (except phone alerts, message alert, reminders & calendars). I even put it on 4G instead of LTE. Does anyone have any suggestions? Help! Leslie
I have had problem with my iphone 5. It have been switching off with out any notice. Today we could not turn it on again. We only got the apple sign. After awhile we got an error message and the screen turned red, all red! What should we do?
I have been trying to update my iphone's software for the past few weeks due to my current provider not being found. (A bar that says "Searching" is always at the top where my 3G should be.) Yet whenever I try directly from my iphone, it always end with an error message. So, yesterday I tried updating directly from itunes and I let it download the new update and all that. However, after it finished trying to update my iphone, it put my iphone in a recovery mode and I've been trying to fix it eversince. I can not access my iphone, all it has is an icon saying to connect to itunes. I've tried troubleshooting, checking my software, updating my computer etc. yet it still leaves me with this message: "The iphone "iphone" could not be restored. An unknown error occurred (-1)." I've looked on the apple site and I've made sure my security is up to date, my computer is up to date, my itunes is up to date and that I have restarted my computer. I am very irritated and I don't know what to do. I don't know what to do because my warranty is over with apple and I still have a few years on my contract. This problem has become relatively frequent with the replacement I've received from apple. Please post all suggestions or ideas to help with my problem, Thank you for your time. -Applefanatic23
volume control on iphone not working need helpJust yesterday it was fine but now its not there I have a iphone 4s with iOS 5.1.1The volume button on the side no longer works when you press up or down it just pops up the screen that says ringer and the volume image but wont change the volume. Also where the volume is on apps like youtube is a black box and you cant change the volume or anything. Any help is appreciated.
Last night my iphone 5 went black and won't respond to anything. I can still hear soundlike siri and when a text comes through but I can't see anything. I have tried to restart it by pressing the home button and power button but that hasn't worked and I've tried to restore it on iTunes but that hasn't done anything, can anyone help?
I recently purchased an iphone 5 (Monday, May 6th) and am convinced that the battery is defective. I attempted to get the phone replaced by AT&T since it is within their 14-day Return/Exchange policy, but of course they denied me based on it being a "technical" issue and therefore a problem I need to take up with Apple. Whatever that means.Background info: Left the house around 10:00 AM, battery fully charged at 100%Finished class at 12:00 PM, battery dropped to 53% (VERY minimal use, I was sitting through a lecture)Arrived at AT&T store at 12:15 PM, battery at 51%AT&T Rep turns off LTE, Wireless, Location Services, Bluetooth and Auto BrightnessThe only apps that were opened/used were text, Mail (fetch set to Manual) and SafariAT&T Rep says there's nothing he can do, but these changes should "help"Left AT&T 12:25 PM, hopped on bus, got home at 12:45 PM, battery drops to 43% (ZERO use)Call nearby Apple store at 12:50 PM to set up an appointment (Call length: 11 minutes), battery drops to 41%Call Customer Support at 1:30 PM to run remote battery diagnostic (Call length: 16 minutes), battery drops to 32%Apple Rep says the diagnostics looks normal...... Battery life: 30%Usage: 2 hours 26 minsStand by: 6 hours and 3 minutes This can't be right. Is anyone experiencing similar issues with their battery? Does the usage information above look normal? Any suggestions and/or tips on what I can do? I'm so upset with both Apple & AT&T right now. The AT&T rep even suggested that I "turn off cellular data" to save the battery life. REALLY? I feel like I basically just purchased an iPod touch for $240!
My iphone 5 stopped ringing and will only vibrate and the only way I can hear music is through the earphones. Any suggestions? Help?
I tried downloading an update via wi-fi and it has locked up my phone. It says to plug in to itunes and I did but I get a message that it cant connect to the itune server, what now??
I was downloading songs from iTunes with my wifi and noticed that it would take up to 16 minutes to download ONE song. As with 3G, it downloads more than one song 5x faster. But uses up my data. Can you tell me what I can do to change this...
Activation request could not be completed.if the problem persists,please..this message came my iphone4
Any way to fix this?
Hi there!!...my ifone4s is no longer producing sound of any description with the exception of the earphone jack!!! I am running iOS 6.1.3....i have tried reset,restart and restore----no joy....i have cleaned the dock port and speaker and mike area ----no joy! Now my question,,,is this a hardware malfunction or a bug from the iOS???..this is a replacement fone (march 2013) my previous fone suffered a wifi antennae breakdown after an iOS update!!,,,covered under warranty...this fone is now given trouble,,is this fone covered under warranty surely li should get more than three months outta my new fone - no???...any advice or help from anyone will be greatly appreciated especially as regards warranty...thanks in advance for looking...
Hello, Can someone help in giving the proper steps to erase "others" in capacity for my iphone 5? I have tried everything, from erasing text message, photos, music, videos, among other, but "others" remains. Certainly need help!