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how do i create a rescue email address so i can change my security???
hey i bought an iphone 4 orange uk locked.. i conacted orange uk to unlock my phone ... they said ur phone is removed from our network,but my phone says invalid sim .. and my phones status is wild card activated... plz help me now what should i do>>> waiting for your kind reply thanks apple team
i have requested a package, but it has been sent to the wrong address, as no one is living there at the moment, what do i do to change the address immediately ?
if i change my email address will I lose my itunes music
I left my iphone 5 on my night stand over night and when I woke up, the phone said SIM FAILURE and instead of the carrier name it said invalid SIM.I tried re-booting and it didnt work, then I took the sim out and placed it back in again and it still didnt work, so I restored my iphone and it still doesnt work and now I cant even enter the phone since you need a working sim card to activate it HELP ME PLEASE!!
Hello everyone! I've got a problem with my iphone 4S and I hope someone here can give me a hint on how to fix this... Last year in March I was on vacation in Las Vegas (I live in Austria/Europe) and bought a new unlocked iphone 4S GSM in the Apple Store in the Forum Shops in Las Vegas including AppleCare+ (I just learned that iPhones can only be serviced in the Country where they are bought - my bad). Lately I was browsing through my Apple support profile and noticed that my iphone was not registered there. So I tried to enter the serial number of the device and got this message:We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us. I knew this could not be true so I called Apple Care here in Austria and first I was told that - according to its serial number - my iphone has been replaced, and that it never should have been sold. I also was told that I have no chance of getting any service for this device despite the Care Protection Plan because the device is invalid due to its status as "replaced". And last but not least I was told that I could never receive any service for this device because American devices cannot be repaired in Europe (I was not aware of this fact and would have expected the salesperson in the Apple Store to tell me because I definitely told him that I am from Austria). Meanwhile I wrote an email to the store where I bought the iphone from but it's two days now and I have not received an answer (or any indication that my email was received) yet. Is there anything I can do? Yours,Michael
Hey everyone I have been holding back from updating my iOS on my iphone 4s (I know - not a smart move) I am currently still on 5.1.1 and trying to update to 6.1.3 (finally) from the phone itself (not via iTunes) I am trying to downlaod and install the update using Wi-Fi connectivity, but it just wouldn't let me? Kept saying An Error occured while downloading... It didn't give me any error code or any other explanation. It just simply won't update I know it was silly of me to begin with for not updating for so long, but I don't understand why my phone is rejecting the update? If this is even what is happening.. Also I sent my iMac for repair recently, came back with a Lion (which was what I had on there previously anyway) but it wasn't updated? So I couldn't just open iTunes and restore all my contacts.. AND I am still currently in the process of downloading the updates - but something always happens as well, an error occured that I have to re-download the update, internet drops on and off, etc. -- The reason I wanted to update was (this is a whole separate problem) my 4s kept crashing the apps, not doing anything out of ordinary - it just crashes everytime i start or a open an app. So I would hard reset my phone (turning it off and on again) and then I would find all my contacts gone. No other entries are gone, just my contact names! All messages and calendar entries are all still there - just no contact names in my address book. ***? After sleuthing here and there, and found no real solution to this problem. I decided to update my iOS because one of the discussion thread I found told me to try that. Heck, why not. SO I tried uploading and this is where I end up.. Does ANYONE have any idea what the **** is going on? Does anyone else out tehre have the same problem? Surely this is not just me!!
My iphone 5 has been in store for what, 9 days. Getting impatient, my iphone had finally been recieved by Apple. Unfortunately, I was expecting an replaced iphone as my iphone had been completely destroyed by the post office. They dropped the phone at least 5 times, reporting they would request express service and call apple up. This issue had been fixed and I was requesting a replacement iphone. I would please like to know if my iphone has been sent in the post yet, and if it has been replaced or serviced. I am very new to this and I would like your support ASAPRepair Status Product:iphone 5 (GSM, CDMA)Serial Number:F2*******TWFRepair ID:****Service Requested:April 17, 2013Status:Product replacement pendingStep 1 RequestApril 26, 2013: Product received by service centerStep 2 ServiceApril 26, 2013: Service completedStep 3 ReturnApril 26, 2013: Product replacement pendingShipping address:Taranganba,Queensland ,4703Australia <Edited By Host>
I recently updated the software on my iphone 4S and the Wi-Fi button is grey, and I can't select it or turn it on. The phone is showing me my Wi-Fi address, so resetting my network settings don't help anything. I've tried everything. Please help
to cut a long story short. I was interested in an i-phone... got the details..checked them all.. on the phone and with the provider, VODAPHONE... told unlocked, not stolen etc etc. proceeded to buy the phone...new sim topped up £10 only to find it wouldn't work... Went into vodaphone store..been running around following thier advice..(they said I need a friend who is a customer on vodaphone to get passed the unlocking with a vodaphone code.. and they would do it for free given the circumstances...so i run errands go back and forth doing as they asked...got nowhere) SO IT IS NOW A MONTH LATER..and after complaining and complaining to thier email site and repeatedly asking for help in store..I am stumped as what to do and just have a glorified ipod. I WILL NOT BE FORCED TO REMAIN ON THE VODAPHONE NETWORK given the situation they have put me in and thier unwillingness to help so i refuse to use the phone with vodaphone... BUT WHAT can i do PLEASEEEEEEE? all they keep on suggesting is that I get the original owners details but he is not answering anything...and the phone is not registered as stolen etc so what is the problem!? As you can imagine I am really peeved by the whole thing as I actually carried out all the necessary checks, and whilst the phone was not bought directly from vodaphone, I went to them as the provider, to find otu about unlocking etc as it is always advised to do so..and it was them that gave me the wrong information but they still will not resolve the issue. I have even sent them phone records to confirm when I rung and the name of the invalid who told me the phone was unlocked in the first place. I really would much appreciate any help as they are ignoring my emails now.
hello everyone i just got my mothers old iphone 4s(believe it is a 4s rather then just a 4) and i called into orange (UK carrier) and i got the sim i called an activated it all fine put sim in phone try to activate the phone, and it won't let me keeps telling me my sim is invalid anyone know how to fix this, they did say that i would get texts about the sim over the next 12 hours and it would take a little time for it change from my old phone but my old phone is already saying no service which means it's been transfered over
We have an unlocked iphone 5, numbers were brought into the device from windows live. Incoming calls from international numbers will show only the incoming caller id, but not the name, even though they are in he address book. We tried to add the "+" to beginning of the number already.
I dont know how that happened i was talking on the phone after i finished my call i went to the contacts in my phone and the all gone and turned to be emile's address instead of my contacts numbers. BUT the problem now i cant find my contacts anywhere. PLEASE help i need them so bad
Why are notes made on my iphone automatically e-mailed to me? I got 40+ e-mails, stunning. How can I sync / copy-paste my notes from my iphone to my Mac in .pages format?Or is it better to sync from notes (iphone) to notes (MacBookPro) first, and copy paste to Pages? Then, how to sync from notes to notes? Also, I have heard I should be saving the notes on my icloud account. I have created one, but how could you save your notes on the iCloud? And what's the use of my icloud email address?? Thanks in advance.
I'm on my iphone 4S and I can't connect to ANY app that uses wifi, including the iTunes store. I keep getting notifications that I need to check my Internet connection (I have it on my phone) and that my phone wasn't sure if itunes.apple.com was really iTunes' web address (oh come on!) It's storming here where I am in Tennessee now, and I figured that might be part of the problem. But is it? I've reset the network settings, and it still says it. What could the problem be? I've even tried turning off the wifi and using 4G and nothing happened.
The apple ID associated with my iphone is showing up as my son's ID for his iPod Touch 5th gen. When I look into the settings everything is set to my email address, but when I attempt to update it shows his email address and says I have the wrong password. I did not have this issue until I updated the iOS system. Can anyone help?
Hi All, My brother had gifted me an iphone 6 months back. He had bought this phone from Dubai. It was unlock phone when he bought it from shop.Recently there was some problem so i have asked my brother to show this phone in apple service center. They said there is some problem and they have replace it. My brother got a new replacement iphone 4s. However when he sent that phone to India and i tried activating it for 1st time, it's saying invalid sim data and itunes shows that this phone is unlock and can not be activated. IMEI no of my phone is 013180009926952, please can some one let me know what to do in this situation. Who will unlock it now. Thanks.
I have brought iphone 4s at California before 6 months ... I am facing power key is not functioning from last week and I am in Nepal right now. What shall I do?? I have handeled my iphone carefully and I haven't dropped it yet still facing problem means is there any question on durability of it? I dought and I am sure I should have gone for similar range smart phone I wouldn't have faced problem yet. Do you have any authoraised repair home here in Nepal?? if you have please provide me address details.
Hi there I have ITune on my laptop and the email address & Password is different as on my iphone 4 How to get to be the same? As well I can not look into my Icould account with my ITune ID for that is waht it is telling me to do it dose not work! Could someone contact me on: firstname.lastname@example.org it would be apriciated.Thanks a lot KindestIngrid Robins screenplaywritingsecrets.info
When I text someone my iMessages are sending as my email not my number and I want to know how to put my number not my email address!
My wife needed to make space on her iphone because of the many videos she had on it. When she plugged the phone into our iMac, running 10.8.3, and connected to iPhoto to transfer the videos over the upload started as it normally does. However, during the middle of the transfer iTunes interupted and INFORMED my wife that the phone was now upgrading to the newest software version (6.1.3)being as we usually keep our phones up to date with upgrades anyways we didnt think much of it. Unfortunately during this process the software update failed and the phone crashed. We were left with two options "restore from backup" or "restore iphone." We tried several times to restore from the backup and we received the same error message every time "iTunes could not restore the iphone because the backup was corrupt or incompatable with the iphone that is being restored." I went into my library and checked out my backups folder and I saw that there were two new backups there for my Wife's phone. One time stamped at the exact time the phone crashed and one from the last time I tried to restore(after the phone crashed). We finally decided that there must have been a glich with the softwarre download, since it didn't complete, so we decided to "Restore iphone" hoping that a corrected software would then allow us to restore from the backup properly. So the phone was wiped and reset with the new software, and we still cannot access the backup that we need. Though it is extremely frustrating that the videos of our toddler are gone, it is very important that we somehow find a way to access the information in the non corrupt backup files, her address and phone books as well as past text messages and calendars. I went to a site called iphonerecoveryonline and followed their protocol and I was able to see that all of the aboved mentioned information is still in those backups, but I have no way, with out paying these people $20 per file, to return that info to her phone. I would rather not have to pay to recover this info, but I guess that may be my only option? Any advice, experience or reccomendations would be greatly appreciated.
I did a reset on iTunes, which went OK, but now it won't activate and I can't get past the activation screen on my phone. Please help! iphone 4s, btw.
My phone says invaild SIM. I cannot text, call, or connect to the internet!!! What is the problem??
When I close an application and put my phone down, it randomly opens other applications. For example, it opens a tune in my library, randomly phones contacts in my address book or accesses the Internet. Has anyone experienced this problem and identified a solution?
Hi, I bought my iphone 5 from Germany just after the launch.However I live in Turkey and I didn't have chance to try my iphone before I got back to Turkey.After I turned back to my country I have noticed that there are several dust on camera sensor as you can see below pictures. In additon after a while the lock/power button stop working as well. Apple claims that Apple products have 1 year international warranty but this doesn't work in Turkey. Nobady gets responsibility of any Apple product if the customer buys it from any foreign country. I don't wanna go to Germany just to visit an Apple store to solve my problem and I couldn't find any email address to contact with email.I am a loyal customer and I almost have all Apple products. Could please check and advice a solution to solve my problem ? Best Regards, Tayfun Tarı.
Help please! ! what shall I do?? how to bypass it?
i sent my original iphone 4 back to apple, as i got a replacement one. The courier was ups.the address on the label said lutterworth, but on the tracking it says HARBOROUGHapple mailing adress is lutterworth, but on the tracking it says that it got delivered to harborough.any help?heres the tracking number1ZW9V0799150882955heres the websitehttp://wwwapps.ups.com/WebTracking/track?loc=en_GBplease help
Dear groupI have to change credit card info but billing and shipping info has a field I cannot change: united statesI happen to live in israelI set my address in ID page, gave them a shipping address in Israel etc, it will copy all my details well to the billing info except the countrywhat can I do?thanks
Just wondering which anti-virus protection apps (free and no subscriptions ones please) are best for my iphone 5. I need an app that protects my bank details, address details etc as my bank seems to think my bank details have been obtained through a phone hacker. Thanks
Hi, three weeks ago my bank card was compromised by online transactions made by someone else to a car dealership. I have no association with a car so these transactions wasn't used by myself. I reported it as fraud. The money was refunded back into my account but in the meantime I was issued with a new card and a new pin. Last week, the same transactions happened with my new card. Again, I reported fraud. An adviser told me that it looks like my iphone was hacked into by possibly using an unsafe and open WiFi area. Is it possible that an iphone can get hacked into and for them to retrieve sensitive information such as bank details, address etc? And if so, what free app can I get to protect all my details, including my bank details. I do a lot of purchasing online via eBay and iTunes. I never, never give my bank details to anyone, nor have I purchased anything online using an insecure website, as I know not to do this. But, my main question is, can my iphone 5 get hacked into or get a virus and if so, what protection can I install for this to never happen again. Bear in mind I do not have a laptop or a pc. I only have my iphone 5. Thank you to anyone in advance for helping me with my infuriating problem.
This is a user to user technical support forum. There are no Apple employees here.If you want/need to address this with someone from Apple, contact them via phone or by visiting an Apple store.
So my iphone 5 ios had a new update today and i did the update with a wifi connection and now it says invalid sim. Its with Verizon Wireless by the way, the service. I did a hard reset, I did a reset network settings and nada. I'm now doing a reset all settings and restoring phone to by last backup from iTunes. Has anyone else run into this problem??
i have a as new iphone 4 that is locked to softbank Japan can anyone help in getting this phone unlocked softbank in Japan do not have a email address that i can contact them on
Big problem hits when I have to update an app. The requester shows upo showing my old email address and as a result no password will work. I have put my new email address into the iphone 5 iTunes and App Stores in systemn settings but the darn thing keeps using the old email address.
I need the customer service email address
Hello!My iphone 4S after water damaging(about 10s, i changed accumulator after damaging) has some wifi problems:1.grayed wifi switch2.bluetooth circled3.MAC address n/a4.in utility iphone Configuration both MAC(wifi and bt) are available.I made all adviced in community, nothing help me.Please help me!
I updated my i phone and they ask 4 SIM and i lost mine and i'm not in USA so how can i get a new SMI ???OR is there any way to activiate it ?!?!?!
How do I change my e-mail address & password on my iphone in icloud so that I can add storage>
I want to ask the apple store if they could have an app that android market does and that apple store doesn't, what is the apple store's email address?
The new email address I'm using for iCloud was not updated for my applications so when I attempted to purchase an application I used my old password and it didn't work. Why didn't my email change for everything and why doesn't my password work anymore? How can I change my email and password for my applications so they match??
hi everyone, apple ID require additional verification of payment method and address and tel number. I'm not US resident, please advise how can arrange this issue?
im trying to update my iphone but it stuck on that screen "checking for update " please help address the problem
The 6.1.2 update is specifically to address a bug with Microsoft Exchange servers. If you don't use an Exchange server for your email, calendaring or contacts, you don't need the 6.1.2 update. Regards.
My iphone 4 did the same thing. now my 5 does it. it has my number in grey on the facetime option in the settings. it does work for my my email address though..
The sleep/wake button on my phone is not working. Called apple and they said they would replace it, but I forgot to ask what address do I send it to, and what should I include with it?
I am trying to use my Australian credit card to purchase an app on my iphone, but it keeps asking for a 5 digit US zip code. I have updated my address on my Apple ID to the Austrlian ID, but the iphone won't let me proceed?I am currently located in Denmark.
Hi. I'm from New Zealand, living in France at the moment but was in Australia before I came here. My apple ID is connected to my Australian payment details/address and I want to change it to my nz details... but when I try to update it won't let me. I've tried signing out and back in again but it just says "this account is only valid for the Australian store". I've tried 3 times now. Please help me! Thanks.
I am trying to purchase a free app and I received the page to select my province. I do not have a province because I have input my US address. Help me please!
I had to change my Apple ID because I am unable to access my old email address. So could anybody please help me on how to download or updates apps without my old Apple ID email and my new one instead? If I am not clear, please get back to me! Thanks!
I just updated to 6.1 two days ago, and today I can't get my email or get on Safari. My emails do continue to get pushed to my phone but when I tap on one to read it, the screen locks up for a second and then kicks me off to my home screen. The same thing goes for Safari, when I go to type in a web address, it locks up for a second and goes back to my home screen. I reset my phone four different times, and then finally reset it to the factory settings, and still it's doing the same thing. Anyone having this same issue?