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Long story short - went on a 15 mile bike ride with my iphone 4 stuck into my sportsbra - took it out to wipe it every so often, but moisture did get trapped in the case. Anyways, after the bike ride I went to Starbucks, phone was working fine. Pull phone out 2 minutes later - it has shut off. Nothing. Held home screen and lock button together, etc, nothing. Plugged into charger, nothing. I immediately ran to CVS, got rice, phone is in a cup of rice submerged as we speak. Am I screwed/should i go order a refurbished iphone at the Apple store tomorrow? Or will I maybe be in luck with leaving it in the rice overnight/until Friday? Any tips would be appreciated, thanks!!!
I recently had my iphone 4 Casing changed to Red, I was not told that it would void my warranty. My home button has stopped working, and some of the apps won't work. If I take it into the apple store, will they have a look at it?
Hello there, I live in Israel, the iphone bought in the United States.Device Model: A1428 iphone 5Two days ago, internal speaker suddenly stopped working. I can not hear music or hear ringing through it.When I turned to my carrier, in order that they will help me replace the malfunctioning speaker (device is still under the one year manufacturer's warranty) they told me that since this model is not sold in Israel, they can not fix it for me, and because we don't have an apple-store in Israel, I can't do nothing I'd be happy if you could advise me what to do ( I want to use the manufacturer warranty that I deserve) Thanks for the help Itay.s
updating to iOS 6.1.1 or 6.1.2 cause external speaker not working on iphone 4 and iphone 4s.
I upgrade my IOS from 4 to IOS 6 and when i should restore the phone it come an error message with unknown error (-1) what can i do to solve this problem? know the phone aint working at all! HELP!!
Hi guys i got my iphone 5 about 2 week after launch and about 3 weeks later i lost all sound clicks from text's, game apps, YouTube wouldn't play any videos and it worked perfectly fine when i went to bed wake up in the morning to this. I rebooted the phone and this resolved the issue, the phone was not in silent mode via settings or via the slider at the top of the phone. the phone would be working fine for about 3 weeks then this would happen again same issues as above this went on till about the 14th December and Apple decided to change my phone now its happening again. I am at a lose end does anybody know a fix or heard of this before as i am sure this problem could not happen too 2 different phones ? Thanks
My iphone 5 front camera does not work lately..unable to facetime etc.. FYI i have updated my iOS to 6.1.4 but doesnt help at all..Plz assist
i am having a peculiar problem i4 ph wherein my voice is not heard by other while i am able to hear other party well. i have checked the mike by recording my voice which is working fine. also intermittently my voice is heard by the other party some time
Dear All, I dropped my iphone a few months back and ever since it's been in a support case (I bought it 1 day after dropping the iphone 5 to the floor... how cruel can life be). I'm not worried about the dent in the upper right corner (power button). I'm more concerned about sound it makes when you shake it (it had this since day 4 already)... + the fact that the power button is not working anymore (even that I can overcome if needed).Nevertheless I'm worried about the warranty. I live in Europe (Belgium) and have to say that I'm completely disappointed in the service of the store where I bought my phone (an official apple reseller but not an apple store). With that said I rather know my options in terms of warranty other than asking it in the shop (cause they'll argue anyway). It's an official iphone, done nothing fishy with it (only shouldn't have dropped it )
i picked my phone up out of the water and it was still on and working but now after about 30 mins it wont let me listen to music or change the volume of the ringer and now the icon for the ringer wont go away
Hi there. My iphone 5 has been working perfectly for about 5 months then about a month ago I noticed that my camera was just recording a hissing sound (nothing else) during video capture. Voice memos record and play perfectly and everything else works as it should The strange thing is that if I insert my earphones then the camera will record sound even from far away but when I take them out again it just records a hissing sound. I've tried plugging the earphones in and out, hard reset, and restoring but I still have the same issue.surely the voice memo and camera use the same microphone? The only thing that seems to be wrong is that the phone camera records no sound without earphones plugged in Please somebody tell me there's an easy fix as we have no apple stores here so I would need to ship it off to be repaired if the need be.
My iphone 5 is less than three months old and is suffering from a home button that clicks very loudly and sometimes stops working intermittently. This is obviously something that I can't reproduce on command. Is there any way that Apple will replace the home button or the iphone for me if I explain the scenario?
Hello! I live in Russia and love Apple very much, have many different products and never had any problems with them. And now I decided to buy a new iphone 5 and wasn't lucky. I bought it on 3.05.2013 in normal shop, then turned out that wi-fi and bluetooth are not working and the phone eats battery very fast. Shop doesn't want take it back, official services don't want to repair it for free, because it was made for USA. I really don't know what to do:( To buy android? Hope you can help me somehow, the best solution for me is to change it. Serial № of the phone: F17KF2E5DTTR; Part №: MD296LL/a; IMEI: 013428008469809. Thanks!
My iphone was completely submerged in water last night. I put it in rice. Everything seems to work properly. But there is what appears to be water under the iphone screen. In the very middle of the water, it is blue. What does thar mean? Will it go away? Can I help make it go away? Will my Apple insurance plan cover this? Please help!!
Please help - My iphone 4 intermittently stops making and receiving calls/texts without warning, the phone will have a full signal and could be anywhere in the country but when you try to make a call it won't do it. If you then ring the phone it is as if it is turned off, if you then turn the phone off then on again it works perfectly well until the next time which might be in days or hours. T -Mobile talked me through a reset but this has not worked and Apple want a fee to help further as the phone is 22 months old, it is however little used and still looks new. Any help appreciated
I dropped my phone into the toilet. I got it out as quickly as possible, but it did get submerged. When I got it out, the screen turned on by itself, but I didn't think much of it, and I stuck it in rice for a few hours. When I went to check on it, it seemed fine, as the screen turned on and all the buttons seemed to be working, other than being slightly laggy. The volume buttons worked, but the didn't seem to do anything to the volume. The speakers worked as well, and even the vibrating part did. the lagging didn't get any better though, so I decided to see if reseting it would work. It turned off fine, and the apple symbol came up, but that was where it stopped, and it now will not turn on. I checked the LCI in the headphone jack and the charging slot, and the one in the headphone jack has a tiny pinkish-red dot, and the one in the charging slot doesn't look red at all. I stuck it back into the rice just in case. Can anybody help with my situation?Just some info, up until I put my phone into the rice the first time, I was mostly in full panic mode, and even after I put it in the rice, I kept checking to see if it worked by pressing the sleep button. I'm pretty sure I did everything I'm not supposed to do, but what can I say?
My lock button on my iphone 5 stopped working, now I cant power on or off my phone. Do I need to replace the whole phone or can this be fixed?
My iphone 4 front camera is not working. I can use the regular camera however when i try to switch to the front camera it either freezes or does nothing. I have tried restoring the phone to factory settings, restarting it, and resetting it but nothing has worked. Does anyone know if this problem is a sofware or hardware problem? And any ideas about what i can do to fix it other than what i have already done?
I purchased my iphone 5 in January 2013 in India. For past couple of months, my phone camera dies frequently. The first time it happenned, I update the phone with iOS 6.1.3 and it started working. Next time when Camera was not working then I reset the phone and it started working, Now, I have the same problem, when I open the camera, shutter does not open and I am not able to click any picture. Does anyone has a similar problem with their iphone 5? I never had this problem with my iphone 3GS. Please reply. Thanks,-Upanshu
i bought iphone 5 in new york. i live in south africa. i cannot hear caller on the other side of the call. no-one wants to repair my phone because its an "international" phone. Where do i send the phone to in new york to try and get the phone working again?
On May 18, 2013: Yesterday my cousin and I tipped our canoe while on a river. We had our electronics in a ziploc bag which included my iphone 4S. We managed to save almost everything including the ziploc bag. We were stuck floating down the fast moving rapids for atleast 30 minutes keeping firm grip on everything. Once our fellow canoe group caught up with us we put everything in their canoe and made a pit stop. There we put the electronics out to dry (only a little bit of water got it). I managed to send one quick text out and tried hard to shut off the phone but it kept rebooting. When we got back to my grandma's house I investigated the iphone. It was on and working BUT the flash was stuck on and the power button didn't always work, water behind the lower part of the screen I tried hard to turn it off but it just kept rebooting. With no rice I just layed it out in the sun for an hour. About 2 hours later we rushed to the mall and went to the Apple Store. They checked the status of the warranty and it just expired 5 days ago. Ugh.. So they just told us there was little they can do and they will replace it for $200.00. At this point I didn't want to give up. At the Apple Store the iphone was having such a melt down. The Apple employee struggled to keep it on as it kept turning itself off (power button issue). Everything else was functional besides the back camera full of water vapour and LED light. About 3 hours after that I got home I put the phone in rice. I noticed the phone some how got into recovery mode. Over night and about 24 hours later I took the phone out of the rice plugged into iTunes on my iMac. It was just on recovery mode asking me to recover it on iTunes. It wouldn't work because it kept going into UNKNOWN ERROR 2001 and UNKNOWN ERROR 2006. I read somewhere a fix can be putting it from recovery mode into DFU mode. But remember the power button isn't still working so it is impossible to go into that mode. I think I got it once but still had the same errors. I am not ready to give up. I know there is no such thing as minor water damage but it really does seem minor because everything was functional just the phone put itself into recovery mode with a messed up power button. I'm asking what I should do now. I really don't want to spend $200 for another iphone 4S when the next generation iphone will come at what ever time. It seems pointless getting an old phone than a new one. I just want to be able to use this one until then. Thanks for reading my rants. Brady
Hi there! There are troubles with Facebook Push notifications on my two iPhones 4 (iOS 6.1.2) and 4S (iOS6.1.3) and on my Macbook Pro 15 (OS X 10.8.3). There are no any push notifications about new messages or "likes" by integrated Facebook App and by Facebook app prom iTunes too. I have notifications in notification center about statuss updates and comments, but sounds there are no at all. Everything in settings are switched on:-Settings/Facebook-Settings/Notifications/Facebook-Facebook/Account Settings/Notifications/Mobile Push I have done anything i can. Signed Out from all apps, deleted Facebook App, swithed off and then swithed on notifications, Signed In again and again. What can i do to solve this problem? I realy need notifications about messages on iOS and OS X.
Wifi is not working
I got a small amount of water in my iphone, at first i thought it was ok but after about half hour the water had spread through my screen, and it started going blotchy and cloudy. The touch screen still works, speakers, charger, camera etc. Only thing is phone wont turn off? I tried the rice for a few hours but didnt do much. Does the apple warrenty cover water damage if not how do i get this repaired?
hi my name is gustavo'm from Argentina. purchased in January 2013 by iphone 5 32gb free. I stopped working unfortunately shutter iphone camera, ie not open. and reestablished factory settings but the problem persists. not to do! please ask for help! desya and thank you very much. greetings from Argentina
The photos were superb earlier....suddenly all the photos taken became blur...tried all the available options ...but front camera is working perfectly
Speaker stop working while on a phone call also can not listen to music while on speaker
I bought an iphone 5 last month, for starters, i didn't notice that the Power Button was compressed as in its still working but just, it doesn't have the 'button click' feel like a normal iphone. Recently my friend bought an iphone too, when i compared our iPhones, i found out that his iphone's Power Button has a 'pop up' feel where mine is compressed. I'm from Kuala Lumpur and the place i bought it in Johor. Can i know whether can i get a repair or replacement for it? Who should i contact to do so? Note: i bought it in a small DIGI shop in Johor. And, i heard that iPhones bought in small retail shops cannot be replaced/repair/etc.
I can not hear calls through earpiece but is working on loud speaker, any ideas?
When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
Hello, I bought an iphone 5 from the Canadian Apple store a few months back. I have just got back to the UK and inserted my UK sim card. I'm on Giff Gaff (O2) I can still make and recieve calls and texts. But most of my apps aren't working. Nor are any of my browsers. iMessage still works over 3G so i dont understand why my apps and safari arent sending or redceiveing data. Does anyone have any advice? Thanks in advance, Tom
MY I PHONE 5 ON OFF SWITCH NOT working
Hello to all I have a problem when I make and receive calls. I have an iphone 4 black and when I did the update to ios 6.1.3 the proximity sensor no longer working. How to solve this? Best regards, Rui
I have a problem with my iphone 5. The home button is not working and I don't have an insurance. I bought this iphone at the apple store. Are they gonna replace my phone?
i cann't reset my iphone the phone speaks arabic touch not working properly
iphone 4s Wifi problem, After using the device of 7 month. wifi is not working. BEFORE WAS working FINE and now wifi is not able to identify. I tried all the possibilities to fix the wifi, such as resetting network, restart the phone, restore from iTune and setup as new phone, but the problem remain same. turning on the wifi can't recognise any network. any other idiea to fix the wifi of iphone. Thanks
I have just started to update the latest iOS 6.1.3 and my wifi disconnected and all of my contacts have been deleted. My phone has not updated to ios 6.1.3 as wifi stopped working. I have never backed up on iTunes on a computer, I always download everything directly from wifi onto my iphone. Can I get my contacts back? If I can, how? Please help!!
Hello! i have iphone-4. I was using a prepaid connection in which 3G internet was working properly. Now i switched to postpaid connection but now 3G internet is not working even it has been activated from the provider. It is showing a message 'Could not activate cellular data, PDP authentication failure'.
My iphone 4's from Japan and it's still locked. The only way that I can use it is through Gevey Sim. It's still in version/iOS 4.3. Any ways to update/unlock my phone to iOS 6? Home button's not working now so I need to have the assistive touch already.
My i phone5 got submereged in water...its working now, but the camera is not., My i phone got submereged in water...its working now, but the camera is not.
I bought my iphone 5 from dubai. Now i am in India , and suddenly since yesterday the lock button of my phone is not working. I went to an apple authorized store and was told i can claim replacement only from the country i bought my phone from ! now what do i do ? i can't go back to dubai. Is there any other way i can replacement or fix this issue ?
So I just upgraded my iphone 4 to an iphone 5 literally yesterday. Strange lil bugs I get, but... This is just freaking me out. The phone had NO charge whatsoever when I opened it yesterday and tried to turn it on. Usually I get an iphone and its at almost full charge. Then the Brightness was already dimmed to almost nothing rather than being in the middle. I adjust the slider to light it up more and then hit the switch for Auto-Adjust Brightness... Nothing changed. At all. There's no brightness difference whether I have Auto-Adjust set to On or Off, and it's kinda hurting my eyes. Pleeeease tell me I didn't get sold a Refurbished iphone 5 as a New one at the Apple Store?!
I have iphone 5 here in Oman. But there is no any option of Enable LTE in cellular settings. Why is it so? Mobile Operators have LTE services and my SIM is also privisioned with LTE. I cannot see an option of "Enable LTE" at all ...... Carrier Supports LTE for iphone 5 - middle East 3 Country Supports UAE,Saudi Arabia,Kuwait but Oman ( omantel ) ?
I have an iphone 3g and my wifi wasn't working at all! The wifi button wasn't working like I couldn't press it at all, so my brother told me to erase my iphone. I backed it up and erased my iphone, it didn't work so he told me to jailbreak it because he thought maybe since my iphone was originally jailbroken it might just need it to be jailbroken again. I did that and when I looked at it again ALL apps were gone! There were no settings, safari, or app store nothing, it was just a blank page! (A blank page with, oddly enough, my same wallpaper still) When I tried to search up things on the iphone it was found, but it said it was not loaded at all. Help anyone??
The power button of my phone is not working properly. I just bought it last January in the US and I'm staying here in the PH, and the apple stores here still doesn't support it. How can I have it replaced? I think it's not working anymore.
My lightening cords are not working anymore. I have gone through four of them so far and the best working one is a $5 cord from a knockoff store. Is there something in the maintenance of the cords that we should be doing?
Hello. I have a iphone 5 and i have just tried to start using my charger the wall plug and it charges then stops then charges then stop and this goes on and on till the fone is taken off charge has anyone else had this issue. Can u help me with this problem apple
I did got a update, witch were ment to improve the loudspeaker functions.After installing that, there were no more sound in internal speaker!I have to use loadspeaker, headset or bluetooth headset, to hear when talking anybody on phone.There was no problem with this before the update!!How can I get the iphone to work normal again?
Microphone seems to have stopped working, any ideas>?
I have the iphone 4. iMessage was fine after the iOS 6.1.3 to begin with, but these last 3 days I haven't even been able to send one. My phone doesn't even recognise when someone has iMessage either. Have tried turning iMessage on and off, tried restarting the phone, have even restored it back to before the problems I have been having